Learning manager jobs in bexley, kent
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Accreditation Scheme Administrator
12-month FTC, 17.5 hours a week (0.5FTE)
£33,197 (pro rata salary of £16,598)
About us
BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.
We’re looking for an experienced administrator to help us deliver the Great Workplaces by BVA accreditation scheme and ensure it runs smoothly, efficiently, and to the highest standard.
This is a new role for BVA and will be a great opportunity for a highly organised administrator to make their mark. If you enjoy managing processes, supporting customers, and keeping everything on track, we’d love to hear from you.
You’ll be the first point of contact for enquiries about the scheme, managing applications, renewals, and assessments, and keeping accurate records of all activity. You’ll work closely with our accreditor team to coordinate schedules, monitor deadlines, and make sure every part of the process runs seamlessly.
You’ll also play a key role in supporting clients throughout their accreditation journey - from onboarding through to survey delivery and results sharing - providing excellent customer service and ensuring GDPR standards are upheld. Alongside this, you’ll help track performance, gather feedback, and contribute to the continuous improvement of the scheme.
We’re looking for someone who is proactive, well-organised, and comfortable juggling multiple priorities. You’ll have experience in a varied administrative role, strong communication skills, and the confidence to liaise with colleagues, clients, and external stakeholders. CRM or database experience will be an advantage, and above all, you’ll bring a professional, friendly approach to everything you do.
In return, we offer a supportive and collaborative working environment where your work will directly contribute to improving veterinary workplaces across the UK.
Benefits
· The 17.5 hours contracted should be worked across at least three days a week, and we’re open to discussing what days and hours would work for you.
· Annual leave allowance of 25 days (excluding public holidays) for full-time equivalent staff (for part-time roles, holiday allowance is worked out on a pro rata basis).
· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.
· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.
· Roles at BVA are hybrid. This typically means working 40% of your hours from our London office - a beautiful period building close to Oxford Circus, Regents Park, and Marylebone High Street.
· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).
· Opportunities for learning and development.
· A wide range of discounts from leading brands via Perkbox.
· A number of staff social events throughout the year.
· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.
How to apply
Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification. We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.
Closing and interview dates
·Closing date - 5pm on Wednesday 17 September
·Interviews will be held remotely on Friday 26 September.
We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.
BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.
No agencies please.
The client requests no contact from agencies or media sales.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
The Role
What will I be doing?
- Managing a portfolio of public engagement events, including the delivery of the summer exhibition in Dublin each year and public engagement events across NI, Scotland and Wales
- Working with colleagues from across the organisation, particularly those in the Membership and National teams to support member led or member involved approaches to public engagement, with members supported and enabled to deliver appropriate activities that impactfully contribute to the IOP’s strategic goals.
- Support the development of public engagement content that demonstrates the value of physics and its applications to our lives and the full range of career and education pathways that can be accessed through doing physics
- Support the evaluation of Public Engagement Events to ensure the ongoing improvement pf our programme
Please note that this role will require significant travel around the UK and Ireland to deliver its remit. We particularly welcome applications from outside London and the South East of England with this in mind.
Projects you work on may include:
- Managing events and activities across the UK and Ireland that connect families with physics
- Developing new, novel and exciting resources that convey the relevance of physics to our daily lives
- Supporting IOP Members and physicists more broadly to be relatable role models for young people and to tell their stories in engaging ways
Who will I work with?
- The role holder reports to the Head of Public Engagement and Dialogue
- Working closely with the other members of the Public Engagement team to deliver a vibrant annual programme
- Collaborating with colleagues from across the IOP including Membership, EDI and Communications
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- A proven track record of delivering excellence in public engagement with science and physics in particular, particularly with families
- Experience in working with volunteers and those from across the science community to deliver public engagement
- Skill in translating complex physics topics into family-friendly activities
- Experience of engaging with diverse communities, especially those currently under-represented in physics
- A degree in physics/science related/astronomy
Nice to have
- A post-graduate qualification Science/Astronomy or similar
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
ID: 1568 Social Media Executive
Service: Digital Marketing
Salary: £28,598 - £31,384 FTE per annum (£20,095.89 - £22,053.62 per annum, pro rata + £480 home working allowance)
Location: Homebased – with occasional Directorate days in London
Hours: Part time, 26 hours per week
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As part of the Social Media Team and wider Digital Marketing department, you will support the day-to-day running of Family Action’s social media activity. Working with the Social Media Manager, you will help deliver engaging and consistent content across our main channels, including Facebook, Instagram, LinkedIn, and YouTube - ensuring posts are accurate, timely and aligned with organisational priorities such as fundraising, brand awareness, service marketing, volunteering and influencing.
Main Responsibilities:
· Content delivery: Support the Social Media Manager by drafting, scheduling, and publishing content across Family Action’s channels, ensuring posts are engaging, accessible, and aligned with organisational priorities.
· Community & performance: Lead community management, monitor trends, gather analytics, and report on performance to help improve engagement.
· Collaboration & creativity: Work with colleagues to surface stories, create visual content, and contribute ideas for campaigns.
· Service support: Help services use social media safely and effectively through training, guidance, and managing access to accounts
Main Requirements (for details check the job description and person specification):
· Good understanding of social media platforms and experience creating or adapting engaging content.
· Strong writing skills, with creativity and attention to detail in both text and visuals.
· Ability to use basic design/video tools (e.g. Canva, Adobe Express, CapCut) and willingness to learn new systems.
· Organised and proactive, able to prioritise tasks, gather analytics, and report on performance.
· Collaborative and adaptable, with the ability to work with colleagues across the organisation - including supporting services to use social media safely and effectively through guidance, training and managing access to accounts.
Benefits:
- an annual paid leave entitlement that commences at 25 working days
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 5th October 2025 at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 15th and 16th October.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Ursula Doorga (full email address on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Age UK's Service Delivery Management team acts as the bridge between stakeholders and Digital & Technology (D&T), ensuring service delivery meets operational needs across the organisation. This new and evolving team focuses on maintaining consistent service delivery standards through analysis and assurance of complex performance data.
As a Service Delivery Analyst, you will support the Service Delivery Manager by gathering, analysing, and preparing service management data for D&T service wrappers. These are essential for maintaining consistent service delivery standards across internal teams and external suppliers.
You'll liaise with various teams within D&T and Information Protection & Compliance (IPC), as well as external suppliers, to help ensure operational excellence and customer-focused service delivery.
This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office (One America Square EC3N 2LB) circa once a month for team meetings. Travel costs to the London office are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Presentation = P
Experience
Experience of working as a Service Management practitioner applying ITIL principles to assure service delivery to achieve customer success. A
Service Management data reporting and analysing. A
Working to tight deadlines. A
Experience of working with automated ITSM tools/platforms. A, I
Customer Service Experience, prioritising and manging customer needs. A, I
Presentation skills. I, P
Experience of Service Management Service Design and Transition. I
Skills and Knowledge
Strong communication skills both oral and written, Self-motivated and pro-active, with the ability to remain calm under pressure. A, I
Excellent relationship management and influencing skills. A, I, P
ITSM Tooling (ServiceNow, Hornbill, ManageEngine etc). A, I
Strong analytical and problem-solving skills. A, I, P
Excellent communication skills across a variety of mediums, to all levels of the business. A, I, P
ITIL v4 Foundation. A, I, P
Personal attributes
Analytical with a high degree of attention to detail. A, I
Always looking to improve processes and other operations via CSI. A, I, P
Stakeholder Management. A, I
Ability to focus and prioritise in a high-pressure environment. I, P
Effective collaborator. A, I
Great to haves:
Skills and knowledge
SDI Certification. A
Power Platform. A
ITIL Level 4 – other certifications. A
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
Supporting statements and anonymisation process
Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.
Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About Nordoff and Robbins
We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.
Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to income generation that help us engage more people and grow our fundraising.
We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.
The culture
If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together, we could be your next team.
Could this be the place for you?
If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!
About the role
You’ll be joining the partnerships team, which is a key role within the fundraising department and part of our wider Income Generation directorate. You will have a minimum of three years account management experience gained in charity corporate partnerships or a relevant account management role, as well as a proven track record of cultivating, securing and successfully managing corporate relationships. You are a natural strong communicator, with the ability to build effective and long-term relationships both internally and externally. You'll have proven experience of inspiring and motivating supporters and developing partners enabling them to maximise all income generating activities in the area and deliver impressive results. The Nordoff and Robbins partnerships portfolio is going from strength to strength, and we have created this new role to truly accelerate our partnerships offering and meet ambitious fundraising targets as part of our new 5-year strategy
What we offer:
3 best things about the job (in our humble opinion)
· You will be the Lead Account Manager across a portfolio of household brands and corporate partners most of which are connected to Music, Entertainment and Media
· You will be invited to bring bold, creative, and forward-thinking engagement and relationship management to help us communicate the amazing impact of Music Therapy to our partners
· You will be instrumental in inspiring and motivating corporate partners and developing to maximise all income generating activities and deliver impressive results.
Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world.
· A salary of £43,971 plus £1,500 London Weighting (if applicable) per annum. Total salary £45,471 per annum
· Pension scheme
· 31 days annual leave plus 8 bank holidays
· Mix of office based in our North London office (min 2 days per week) and home working
· Salary sacrifice benefits including cycle to work
· A true People First charity with training and career development at our core
· An inclusive culture – and lots of music!
· This role is full time
We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:
1: ACCESSIBLE TO ALL
Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.
2: PROVIDING EQUITY OF OPPORTUNITY
Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.
3: DIVERSE ENGAGEMENT
Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.
4: BE FREE FROM DISCRIMINATION
To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.
5: BE VIGILENT, PROACTIVE AND RESPONSIVE
To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: ASAP
Location: UK
Application Deadline: 30 September 2025. Please note that applications will be reviewed on a rolling basis, so early submission is encouraged.
Job title: Development Manager
Working hours: 35 hrs per week
Remuneration: £45,000 - £50,000 annually. Final salary will be negotiated based on skills and experience.
ABOUT IWPR
Founded in 1991, the Institute for War and Peace Reporting (IWPR) is a non-profit organisation that works with independent media and civil society to promote positive change in areas of crisis and conflict. From Ukraine to the Philippines – via the Middle East, Africa, Latin America and Central Asia – we have trained tens of thousands of journalists and civil society activists and built many lasting organisations that remain independent to this day in Afghanistan, the Balkans, Africa and Asia.
THE ROLE
The Development Manager will proactively develop programme ideas into winnable proposals and progress income from institutional donors as well as trusts and foundations. Reporting to the Global Development Director, the successful candidate will be a self-starter with the relevant experience, skills and relationships to develop a portfolio of prospects and grantmakers. You will work as part of a collaborative and friendly development team and work closely with programmes to develop new ideas and applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop new ideas for business development and submit to institutional and/or trusts & foundations as appropriate
- To work with programme teams to submit timely proposals in response to calls including proposal development and coordinating the proposal administration process
- Work closely with the programme teams to identify and respond to new opportunities for their portfolios and develop existing relationships in collaboration with IWPR programmes
- Contribute to the development team and overall organisational income targets
- Develop strategies for engaging new prospective donors – including foundations - through research
- Gather and share information on new potential funding and/or themes and contribute to the intelligence and MEL functions of IWPR with donor information and competitor mapping
- To contribute to the overall strategic development of the team including the MEL and networking functions
KNOWLEDGE, SKILLS AND ABILITIES
- At least 4 years of experience working in a similar role
- Significant and demonstrable experience of securing income from institutional donors, trusts and foundations
- Ability to work independently and as part of a remote team
- High quality verbal and written communication, problem-solving, critical thinking, attention to detail, and a desire to collaborate effectively with peers
- Proven successful experience in identifying and securing unpublished funding opportunities
- Ability to deliver high-level presentations to donors, clients and internal audiences
Applications will be reviewed on a rolling basis.
Principals only. No calls please. Only those who have been selected for interviews will be contacted. IWPR will never ask for payment for recruitment.
IWPR is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, veteran status or pregnancy and maternity.
The client requests no contact from agencies or media sales.
About the role
Are you passionate about people, diversity, equity, and inclusion, alongside learning and development? We are seeking an HR and Safeguarding Manager (maternity cover) to be a point of expertise for HR within the organisation, lead the ongoing implementation of our DEI and L&D strategies, support our robust Safeguarding procedures and policies. The role aims to
cultivate a supportive work environment that empowers our team to achieve our charity's vital mission.
At Action Tutoring, our dedicated team is central to everything we do. With a collaborative and supportive culture at the heart of our strategy, ensuring the smooth and effective running of our people operations is a key priority for us.
Deadline: Sunday, 28th September 2025
Interviews: Friday, 3rd October 2025
Start date: Ideally Monday, 19th December 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
Core responsibilities
- Ensure the accuracy and integrity of our employee data and processes, recognising their critical importance for Action Tutoring, including payroll, reporting, and compliance.
- Provide direct support and guidance to line managers in implementing HR policies and procedures. Proactively escalate complex issues and remain diligently up-to-date with developments in HR law to ensure ongoing compliance.
- Line manage the Safeguarding and HR Officer, providing comprehensive support, mentorship, and opportunities for professional development.
Safeguarding
- Actively contribute to the safeguarding team, providing essential support and guidance to the Safeguarding and HR Officer on queries and cases and escalate as relevant to the Designated Safeguarding Officer.
Recruitment and Learning & Development (L&D)
- Coordinate and drive learning and development initiatives across the organisation, ensuring Action Tutoring's L&D approach and action plan are effectively implemented and collaboratively supported.
Diversity, equity and inclusion (DEI)
- Work with the Senior Management Team to implement the DEI strategy and action plan.
- Actively support and develop a positive and inclusive working culture across all teams and staff.
Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria
- The right to work in the UK.
- CIPD level 5 certificate or equivalent experience
- At least two years' experience holding HR responsibilities.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Strong knowledge of HR processes, policies, procedures, employment law, and best practices. You'll be up-to-date with current regulations.
- Knowledge of safeguarding, and understanding of why it is critical to Action Tutoring and a proven ability to ensure processes are correctly followed and appropriately escalated.
- The ability to successfully balance individual needs with the operational and ambitious goals of the organisation. This means demonstrating compassion while supporting our strategic objectives.
- Experience using Human Resources Information Systems (HRIS).
- Strong project management experience.
- Proven experience implementing learning and development initiatives.
- Excellent people management skills, including the ability to be approachable, empathetic, and discreet when required.
- Exceptional verbal, written, and numerical skills.
- Demonstrable attention to detail and a strong ability to prioritise effectively.
- Confidence in communicating change to stakeholders at all levels.
- A commitment to diversity, equity, and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Line management experience.
- Transferable experience in the charity or NGO sector.
- Have previously led on or substantially supported safeguarding in a previous role.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
ISEAL are looking for someone with expertise in climate change, nature and biodiversity to join a small but growing area of work. This role will contribute to the design and delivery of ISEAL’s scaling strategy to unlock investment and market incentives for smallholders and small-scale producers, grounded in robust climate, biodiversity and nature outcomes data.
The Associate Manager will play a critical role in delivering ISEAL projects in the context of climate, nature and measurement related to delivering value to small scale producers and small and medium enterprises. The role will collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community. Developing an understanding of company and investor sustainability objectives, the role will contribute to building confidence in sustainability outcome data and increase willingness to pay or invest in the transition to sustainable land and resource management by producing enterprises.
To be considered, candidates will bring solid knowledge of climate, nature and biodiversity, particularly related to small-scale agricultural producers, and a keen interest to build on this in the context of voluntary sustainability standards. Experienced in convening stakeholders on technical topics, the ideal person will bring strong data analysis skills and an ability to produce communications accessible to different audiences.
In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive, international culture, and good opportunities to develop professionally and personally.
The key responsibilities we entrust you with
Project delivery
- Support senior colleagues with designing and planning project activities related to market-based incentives, climate, biodiversity and nature
- Deliver assigned project activities and key outputs across a range of projects
- Lead or contribute to technical workshops and focused discussions with community members and external partners on data collection and delivery models for environmental and social outcomes
- Support engagement with private and financial sector actors to understand demand for credible, consistent sustainability outcome data
- Contribute to broader stakeholder dialogues and strategic partnerships that position ISEAL systems as trusted and credible sources of sustainability data for policy, corporate, and financial stakeholders
- Collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community
Research, analysis, synthesis and writing
- Carry out background research through stakeholder interviews, peer learning workshops and meetings, and literature and document reviews, synthesizing key points and lessons
- Produce technical documents, guidance notes, and simplified communications and tools to deliver key insights, guidance, and messages to different audiences
- Develop and communicate technical insights, case studies, and lessons learned from ISEAL members and technical partners
- Contribute to internal knowledge products and external publications that enhance the visibility and credibility of the ISEAL community’s work in the climate and nature space.
Knowledge sharing & external engagement
- Deliver webinars to share project related learnings with ISEAL community members
- Engage with external stakeholders in the climate space to capture evolving trends, and other opportunities for the work
- Participate in relevant ISEAL hosted communities of practice e.g., data community of practice
- Participate in the external spaces and events focused on market-based incentives, climate, biodiversity and nature outcomes
Innovation Fund and community coordination
- Support ISEAL’s Innovations Fund by serving as a technical programme resource for projects related to climate and nature, while helping to consolidate and synthesize lessons learned across grants
- Take a coordinating role in convening ISEAL’s climate and nature community, facilitating learning exchange and collaboration across the ISEAL membership.
Experience, Knowledge and Attributes
- Existing working knowledge of climate, nature and biodiversity and related regulations and trends
- Understanding of corporate sustainability objectives, reporting, metrics and outcome methodologies
- Understanding of the theory and methodology behind GHG accounting, SBTI initiatives and carbon removal methodologies and how use of these translate into practice
- Understanding of the impacts of climate change on primary (particularly small-scale) agricultural production and how producers can adapt to these changes to mitigate these impacts
- Good understanding of international and/or rural development Proven ability to analyse large sources of information and to identify and summarise the most important points in accessible language
- Experience in facilitating sessions and workshops, working with stakeholders to reach consensus decisions
- Good time management and ability to efficiently organise and deliver multiple tasks simultaneously
- Able to work independently, including in a remote work environment, and to ask for clarification/direction when needed
- Excellent written and spoken English
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including occasional international time-zone calls
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)
Additionally desirable
- Experience working with outcome focused data
- Experience with work related to small-scale producers
- Understanding of what standards systems are and how they help deliver change on sustainability issues
- Understanding of climate finance, carbon projects and/or payments for ecosystem services
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract.
Salary: £45,800-£49,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder may be required to undertake occasional international travel
Ideal start date: asap
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(.)org.
Deadline for applications is 25 September 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 1-3 October
Pre-interview timed exercises (between 60 – 90 minutes from home):
Panel interviews (Teams): w/c 13 October
Decision: w/c 27 October
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
About Speakers Trust
Speakers Trust is the UK’s leading public speaking and youth voice charity. Every year, we empower over 40,000 young people to find their voice, share their stories, and build the confidence to be heard. We are creative, ambitious, and exist to make a real impact, with digital storytelling as a key tool for change.
What Makes This Role Special
Your work will go far beyond likes and clicks. You’ll see your digital content directly inspire young people, connect with educators, and raise Speakers Trust’s profile nationwide. But most powerfully, you’ll be responsible for sharing the real stories, ideas, and perspectives of the beneficiaries of our work, amplifying voices that deserve to be heard and helping move audiences to action, understanding, and even joy. If you’re moved by the idea that your creativity can shine a light on transformative journeys, and that every story you share could spark inspiration or conversation, this is the role for you.
You’ll join a collaborative team committed to making a visible difference and you’ll see your work resonate across schools, communities, and throughout the wider youth voice movement.
The Role
We are looking for a proactive, hands-on Digital Content & Communications Manager; a creative all-rounder who thrives on “doing,” not just talking strategy. You’ll have ownership of our digital content: crafting impactful videos, visuals, and copy for our social channels and websites, and creating engaging resources for marketing, learning and programme delivery. You’ll energise our digital platforms while continuously improving their effectiveness and reach.
This role is delivery-first: you’ll “own” the hands-on creation, scheduling, and optimisation of digital content. You’ll have input into what and when we share and will help shape digital plans, but the heart of the job is practical content production and sharing. Press and comms partnerships are supporting responsibilities, not the main focus.
Your Key Responsibilities
1. Digital Content Creation & Delivery (Primary)
- Design, produce, and post engaging multimedia assets (video, graphics, infographics, stories) for social media, and our websites.
- Amplify authentic stories, ideas, and perspectives from our beneficiaries to move and motivate audiences.
2. Social Media & Community Building
- Plan, schedule, post, and manage engagement on Instagram, TikTok, LinkedIn, and X, as well as newsletters
- Grow and nurture audiences—especially among schools, judges, volunteers, educators, and young people.
- Monitor trends and adapt content for impact.
3. Learning & Programme Resource Design
- Work with colleagues to create compelling, accessible learning resources and marketing materials for schools, corporate partners, funders, and events.
- Design digital newsletters, reports, and campaign materials that support fundraising, stewardship, and participant development.
4. Marketing of Programmes
- Provide marketing support to the programmes team to help promote our programmes to schools and other charities primarily through developing marketing collateral and supporting outbound email campaigns
5. Website Management & Continuous Improvement
- Manage day-to-day website updates, keeping our sites fresh, welcoming, and easy to navigate.
- Seek out and implement small improvements that enhance user experience, accessibility, and recruitment effectiveness.
6. Press, Media & Profile
- Develop and deliver a practical approach to meeting regional press grant requirements (e.g. one piece per final); contribute occasional press releases if needed.
7. Support the Team’s broader objectives
- Help colleagues use digital tools, solve basic problems, and build digital skills through sharing, to improve our digital content
- Champion creative, inclusive, and accessible digital comms internally.
- Representing Speakers Trust at external events and networking opportunities
- Support the CEO in building their advocacy around the issues important to Speakers Trust – Oracy Education and Youth Voice
- Bring a collaborative, positive approach to tackling everyday challenges faced by small charities
- What Success Looks Like
- Our digital channels are vibrant and ever-evolving—showcasing new stories and resources that inspire, inform, and connect.
- Social media and websites consistently attract and engage stakeholders, schools, beneficiaries, volunteers and funders.
- Digital assets, learning resources, and stakeholder comms are professional, accessible, and “on brand.”
- Our programmes have even more adoption and engagement.
There is potential to broaden the role and extend the contract based on funding and impact.
What We’re Looking For
- Strong track record in creating digital content, managing social media, and designing educational/promotional materials (charity, youth, or education sector experience a plus).
- Experience with website content management and the ability to identify and deliver incremental improvements.
- Skilled in video and design (Canva, CapCut, Adobe, or similar) and software to support website and newsletter design.
- Clear, compelling written English for content, newsletters, and reports.
- Ability to grow and nurture digital communities—especially for school, volunteer, and judge recruitment.
- Organised, adaptable, and comfortable working independently and in a team.
- Supportive, sharing, and positive in approach.
- Passion for youth empowerment, diversity, and practical creativity.
What We Offer
- Salary: £30,000–£35,000 per annum (pro-rata, 0.6 FTE, depending on experience)
- 25 days annual leave plus bank holidays (pro-rata)
- Pension scheme with auto-enrolment
- Central London office (1–2 days/week), plus flexible hybrid working
- Opportunities to increase hours/responsibility if funding and delivery needs grow
- Supportive, inclusive, and creative team environment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ADVOCACY SERVICE MANAGER
Salary: £37,000 £40,000 (dependent on experience)
Location: Hybrid – Minimum 3 days per week in our South London office
Contract: Fixed-term (Maternity Cover – up to 9 months)
Rape Crisis South London (RCSL) is seeking a skilled, passionate, and professional Advocacy Manager to join our team and lead our ISVA and Casework department.
As Advocacy Manager (maternity cover), you will be responsible for overseeing the delivery of high-quality support services for survivors of sexual violence, particularly those engaging with or considering engagement with the criminal justice system. You will manage a team of ISVAs (Independent Sexual Violence Advocates), Caseworkers, and our Advocacy Operations Administrator, ensuring excellence in recruitment, induction, and training.
Reporting to the Director of Programmes, you will play a key leadership role within our organisation, working collaboratively with colleagues across our frontline services and our training and prevention teams.
What We are Looking For:
- A proven track record in people management and supporting survivors of sexual violence
- Experience working within the violence against women and girls (VAWG) sector
- A creative and collaborative approach to service development and evaluation
Additional Information:
- This post is open to women only, as allowed under Schedule 9, Paragraph 1 of the Equality Act 2010.
- We are particularly keen to hear from women underrepresented in leadership and management roles within the VAWG movement.
- All positions are based in the UK and require candidates to have the right to work in the UK.
How to Apply:
Please send your CV and a cover letter (up to 1500 words) detailing how you meet the essential and (if applicable) desirable criteria.
Please submit your application in PDF format
We reserve the right to close the vacancy early if we receive a high volume of applications, so we encourage early submissions.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Grants operations and data manager
Salary - £54,963 - £64,124 pro rata
Hours - Full-time / part-time (from 0.6FTE)
Benefits - Excellent package including 27 days annual leave + bank holidays
We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants operations and data manager to join our grants and research team.
The grants operations and data manager is a newly created role, within Moorfields Eye Charity's grants and research team, to support, manage and develop grant funding operations. This is a really exciting time to join the team as this position will play a key role in the ongoing optimisation of the teams grants management system (Flexigrant, implemented 2024) and also the underpinning funding operations to support the delivery of our first grants strategy, due to be launched in early 2026.
We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.
This is an exciting opportunity for the grants operations and data manager to bring passion and experience to our dedicated team, ensuring we have robust and effective processes to select and award the most impactful projects and programmes, and enable the monitoring of outputs, outcomes and impact.
Experience in grants management is essential and the successful candidate will be able to think creatively, plan, solve problems, and make effective decisions in a fast-paced environment.
About the role
You will be joining a supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes.
You will be involved in optimising the grants management system and funding processes, driving effective data collection and reporting, and corresponding work-flows. The role is highly collaborative, requiring you to develop professional working relationships with stakeholders at various levels. It will suit a candidate who is dynamic and ambitious, confident delivering change, and in taking initiative.
About you
You will have an established track record in grant-making, ideally in a health or medical research charity. You will have experience in the full life-cyle of grants management and the delivery of grant-making programmes, working with complex data and databases. You will also have a keen interest in improving operational processes and developing/analysing reports for data driven grant making activities and showcasing the impact of funding.
You will be an effective communicator, able to build confident working relationships at all levels. You will bring strong interpersonal skills along with the ability to work collaboratively and to influence, lead others in matrix style working.
To apply
Your application should include your CV and your cover letter response (up to 500 words each) to the following questions:
› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?
If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.
The closing date for applications is 16 September 2025.
Interviews are expected to be week commencing, 29 September 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bonsucro
Bonsucro is a global sustainability platform and standard for sugarcane. We accelerate the sustainable production and uses of sugarcane through our standards, tools, and collective action. Our digitalisation workstream is central to our strategy, aiming to future-proof systems, bring added-value data to the supply chain, and support action on sustainability.
Role Overview
This is a part time (21 hours per week) and fixed term role. We are seeking a skilled Project Manager to lead the delivery of the Empower & Exchange Project—an ISEAL-funded initiative to create user-centric data products, and advance future-proofed data infrastructure to improve the sustainability and transparency of the sugarcane supply chain.
This role sits within the Corporate Services team and will lead the project from planning through execution and reporting, collaborating with internal teams, stakeholders, and project partners.
The Empower & Exchange project is an integral part of Bonsucro’s broader digitalisation strategy and is closely aligned with other organisational initiatives. The project has five core objectives to be delivered to an agreed workplan:
1.Engage market actors to identify key ESG reporting metrics.
2.Create data reports tailored to certified sugar mills and the wider supply chain.
3.Develop a secure, user-friendly system for access and export of producer data.
4.Map the evolving technology ecosystem for traceability and ESG reporting.
5.Compile trust criteria for inter-platform data sharing with stakeholder input.
Key Responsibilities
Project Strategy & Management
- Act as the Project Manager for the Empower & Exchange project, overseeing implementation, donor reporting, and team coordination.
- Manage project timelines, milestones, and resource allocation in alignment with funder and organisational expectations.
- Ensure project activities are agile, adaptive, and responsive to changing needs, contexts and feedback.
Product Development & Research
- Coordinate the design and development of data tools and data reports for certified sugar mills, aligned with the project aims, ensuring they meet the needs of users in the sugarcane supply chain.
- Conduct user research, stakeholder consultations, usability testing, and market actor engagement to inform product features and usability.
- Oversee iterative development cycles in collaboration with internal tech and data teams.
Stakeholder Engagement
- Build and maintain strong relationships with internal stakeholders, project partners, Bonsucro Members, and the ISEAL community. These include sugar and biofuel producers around the world, multinational corporate brands, learning partners in sustainable marine products, and traceability tech providers.
- Manage communication to ensure alignment, transparency, and participation across the project lifecycle.
- Work with the Bonsucro Communications team to share insights, promote achievements, and elevate visibility of the project.
Monitoring, Evaluation & Learning
- Lead the preparation of donor reports and documentation of project progress and learning.
- Identify key insights and structure communications to inform Bonsucro’s future work and contribute to the ISEAL community’s collective learning. For example, delivering presentations and written comms.
- Maintain structured project documentation to ensure knowledge retention and transfer.
Person Specification
Essential Skills & Experience:
- Proven experience managing multi-stakeholder, cross-functional projects involving digital products or sustainability initiatives.
- Strong technical literacy and ability to engage with concepts around tech and AI.
- Experience with user research, product design, user experience, and data-driven reporting.
- Excellent interpersonal and communication skills, with the ability to engage both technical and non-technical stakeholders.
- Demonstrated ability to manage complex projects to successful delivery, meeting workplan milestones and deadlines.
Desirable Experience:
- Professional qualifications in a relevant discipline
- Background in ESG reporting, corporate sustainability, traceability systems, or agile product development.
- Experience engaging with standards-setting bodies or working within the ISEAL community.
Why Join Bonsucro?
- Flexible, working cultur with a strong values-driven mission.
- Opportunity to shape innovative data solutions that drive action on sustainability.
- Work with a diverse, international team committed to collaboration and positive change.
Further details:
Location: Preference for UK-based. Hybrid role with majority remote working, and regular travel to London Office.
Working Hours/Pattern: Part-time (21 hours/week)
Contract Type: Fixed Term Contract
Contract duration: 21 months (October 2025 to June 2027)
Reports to: Senior Digitalisation & Impact Manager
Salary: Full time equivalent £53,194-£58,573 (pro-rata)
To Apply:
Please submit your CV and a short cover letter outlining your interest and suitability for the role.
The deadline for applications is 17 September. Applications will be reviewed on a rolling basis and interviews may be scheduled quickly. The final interviews will take place w/c 21 September.
The client requests no contact from agencies or media sales.
The Restart Project helps people transform their relationship with electronics by supporting groups to teach repair at community events, developing fixing spaces and campaigning for a Right to Repair and better waste policy. We are looking for a strong project manager to be our new Fixing Factory Co-Lead.
What is a Fixing Factory? Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others.
The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 with two initial sites in Brent (now closed) and Camden. After the initial development grant we secured funding to continue the Camden site, and open and mature three additional sites in London, including one which has already opened in Hackney, with a proportion of our focus being on long-term financial self-sustainability and scaling the model across the UK. The Restart Project is leading on the delivery of two sites, one in Hackney and another future London location (4th site), whilst Possible lead on the established Fixing Factory in Camden and an upcoming Haringey site.
Each new Fixing Factory site will grow and nurture a community of repairers, be strongly linked with local residents and stakeholders, and be driven by engaged teams of volunteers. There will be a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory in every high street’.
About the role
The focus of this role will be overseeing the Hackney Fixing Factory, launching a 4th site (subject to funding), and working with existing repair group communities, the council, and other partners in those areas. You will be bringing to life an already developed business model, ensuring that the Fixing Factories are run in a safe, effective and financially sustainable way, as well as responding to the needs of the community and continuing to strategically develop the Fixing Factories programme.
You will be working with the Fixing Factory workshop managers, who are responsible for day to day operations at the sites, ensuring income generation targets are being met, driving the development of our accredited skills and training programme with support from consultants and ensuring the Fixing Factories are scalable and replicable.
Key responsibilities
This role involves a combination of strategic development of the overarching Fixing Factories project, on which you’ll work closely with a counterpart at Possible, oversight of the two sites that Restart is responsible for and the workshop managers that manage their day to day operations.
About project partner, Possible: Possible is a UK based climate charity working towards a zero carbon society, built by and for the people of the UK.
Please refer to the job description for more informaion including the person spec and how to apply
The client requests no contact from agencies or media sales.
Role summary
The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
Terms and conditions
Salary: £21,064.54 pro rata (£29,489.77 FTE)
Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.
Location: The Minster Centre, Queens Park, NW6 6RD
Contract: Part time, permanent
Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service
Annual leave: 33 days (including bank holidays)
Responsible for: Receptionists
Reports to: Facilities and Membership Manager
How to apply
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.
To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.
Job summary
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities
Oversee and manage the Reception Team
- Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.
General management of Reception
- Receive and welcome visitors.
- Co-ordinate access to the building, opening and closing of the building.
- Respond appropriately to emergencies.
- Order stationary and other supplies as requested.
- Manage petty cash.
- Keep the reception area tidy.
- Ensure there are adequate supplies of daily refreshments and organise catering for specific events.
Event and training support
- Set up for events and assist with special or evening events when requested.
- Organise and keep track of First Aid and Fire Marshal trainings.
Administration
- Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
- Deal with room booking enquiries and bookings for events.
- Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
- Undertake data entry tasks, or similar, in quiet periods.
- Deal with customer queries or complaints politely and positively.
Facilities
- Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
- Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
- Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
- Undertake small repairs of damaged equipment or fixings.
IT support
- Field/triage general IT Support emails with the IT Team.
- Diagnose and resolve equipment issues on site.
- Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
- Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
- Manage tutor Zoom accounts.
- Schedule Zoom sessions.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.
The Philharmonia is looking to appoint an experienced and inspiring Head of Education & Community Engagement to lead on the day to day running of learning projects, with a firm focus on developing and growing this work. With a proven track record of creative leadership, innovation and producing high quality music education and community projects, successful applicants will be led by a passionate belief in the power of orchestral music to transform lives, whether as audiences or participants.
Centred around our ambition to deepen our engagement in our residencies in and out of London, this role will be responsible for the creative and strategic development and execution of both our long-established programmes (like Hear and Now, and Orchestra Unwrapped), as well as co-creating and developing new, innovative projects addressing real needs in schools and community settings. The role will have a strong direct connection with our Community Boards, the advisory bodies in our residency areas, and the Music Hubs, as partners and co-creators. Candidates should have a progressive and well-informed approach to place-based and grassroots music-making and project creation, and a strong understanding of the latest developments in the music education landscape.
Combining a keen grasp of participant needs, with sound understanding of commissioner and funder requirements, as well as a can-do, entrepreneurial attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector and shape the education and community engagement programmes of a leading orchestra.
Key Responsibilities
Strategic Planning:
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Undertake research and mapping as required to ensure that projects and programmes respond to local and regional needs and is distinctive and complementary in the context of other providers.
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Keep abreast of educational policy and practice at national and regional governmental level, ensuring that project development is aligned with current thinking and strategy.
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Develop new bespoke and innovative education and community projects in strategic partnership with local and national bodies, allied to the core work of the Orchestra.
Leadership and Management:
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Provide creative leadership and direction for the Learning and Engagement Department, reflecting and clearly articulating the Philharmonia’s vision, mission and values
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Develop and motivate the members of the Learning and Engagement Team, and as required, manage the Learning & Engagement team’s support staff, such as freelance Project Managers, animateurs and musicians
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Sustain and strengthen existing partnerships for funding and delivery with key stakeholders including other NPOs, Local Authorities, Music Education Hubs, community groups, arts organisations and venues, private and public development agencies and schools, colleges and universities.
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Represent the Orchestra on the Strategic Boards of appropriate bodies in London and residencies (for example, music hubs)
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Ensure that key national and regional stakeholders have a detailed understanding of the Orchestra’s Learning and Engagement work, as well as ensuring effective and constructive communication with artists and musicians engaged in the Philharmonia Orchestra’s Learning and Engagement Programme
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Represent the Philharmonia Orchestra at external meetings and conferences, as required, acting as an advocate and ambassador for the Orchestra.
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Lead and manage the Safeguarding for the Orchestra, ensure that the Philharmonia Orchestra’s safeguarding policy and procedure is up to date and effectively implemented, including taking responsibility as the Philharmonia’s Designated Safeguarding Officer; ensure that all relevant staff and freelance practitioners have current DBS checks.
Programme Management and Delivery:
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Oversee evaluations of all projects to share outcomes with stakeholders and partners and to learn lessons for developing and delivering future projects.
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Agree and manage budgets for the Learning and Engagement Department
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Commission and oversee production of project-specific marketing materials.
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Help to develop and support the Orchestra’s Audience Development Strategy, in close partnership with the Marketing Director.
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Oversee all aspects of project management, planning and production of the various projects and workshops which make up the Philharmonia’s Learning Programme
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Deputise for the Director of L&E as required
Skills and Qualifications
Essential:
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Minimum five years’ experience in a relevant role
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Knowledge of the education and community learning landscape
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Experience with managing and monitoring budgets
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Experience with producing and devising large scale, education, community or participation projects
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Excellent communication skills, with a personable and approachable style
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Experience of reporting tools and data visualisation, ideally for funders
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Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire
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Ability to read music and orchestral scores
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Ability to lead, mentor and train a team
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Willingness to have a hands-on attitude
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Willingness to work unsocial hours, including evenings and weekends – must want to attend concerts and learning projects
Desirable:
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An education or community learning qualification or degree
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Experience of creating external reports and evaluations
The client requests no contact from agencies or media sales.