Learning manager jobs
Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager
Be the first voice of Railway Children.
We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.
You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.
Key Responsibilities:
- Manage supporter queries via inbox, phone and social media
- Send thank-you messages and fulfilment communications
- Maintain accurate supporter records (Donorflex)
- Support digital campaigns, website updates and online shop
- Assist with events, appeals and seasonal campaigns
- Build emails and social posts; monitor Facebook ads
- Keep marketing materials and templates up to date
What You’ll Bring:
- Excellent communication and customer service skills
- Strong admin and digital skills
- A proactive, team-focused attitude
- Passion for making a difference
Why Join Us?
At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.
Join us and help us ensure we deliver the best supporter experience.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.
What you would do:
Oversight and day to day management of the organisational financial systems, including:
- Using Quick Books, spreadsheets to track expenses and company spending.
- Company payroll, tax and financial auditing.
- Keeping well-organised files and records of business financial activity.
- Archive of reports, receipts, and other financial evidence.
- Keeping financial databases up to date.
- Interacting with customers either on the phone or in person.
- Following up on business financial communications, billing, and ordering.
- Communicating with funders, suppliers and vendors.
- Company Invoicing.
- Using Quick Books, spreadsheets to track expenses and company spending.
- Collecting and inputting company data within the financial systems.
- Learning about the company's mission and available products/services.
- Assist with financial technical support.
- Acting as a personal assistant to the Director and/or board of LCC for financial matters.
- Giving feedback on finance efficiency and suggesting possible improvements.
Please apply by sending your CV and covering letter.
Interviews will take place week commencing 24th November 2025.
"A safe place where children, young people and families can come together, to play, learn and thrive".
The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high-support hostel and two medium-support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.
As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.
This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.
Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.
About you:
- You bring real experience of working alongside people facing mental health challenges and complex needs, and you see their strengths long before their struggles.
- You understand mental health legislation and safeguarding, using that knowledge not just to protect, but to empower.
- You know how to get to the heart of someone’s needs, assess risk with confidence, and build action plans that lead to real change.
- You’re switched on to what it takes to work in a busy residential service, from managing tenancies to making sure everyone feels at home.
- You believe recovery is always possible - you know how to spark motivation, nurture independence and help people move towards the lives they want.
- You thrive on collaboration, working hand-in-hand with partners like community mental health and substance use services to make progress that lasts.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 23rd November at midnight
Interview Date: Wednesday 3rd December 2025 at an SHP service in Hammersmith & Fulham
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
At Ambitious about Autism, we are currently looking for a Trust Fundraiser to join our team.
This role will be a key part of our Philanthropy team, working on securing funding from charitable trusts and foundations with the capacity to give up to £30,000. The Philanthropy team is highly regarded, consistently bringing in over half of our organisation's total voluntary income.
You'll research, identify and drive forward new income opportunities, maintain relationships with existing donors and ensure our supporters have an excellent experience through giving to us. You'll deliver high quality, written applications and reports to trusts and foundations, in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-face meetings and visits.
We are looking for someone who has:
- The ability to manage a task or project from conception to completion and meeting set deadlines
- The ability to engage, inspire, manage and collaborate with internal and external stakeholders
- Excellent interpersonal written and verbal communication skills
- Ability to think creatively and innovatively to generate income in line with the organisational strategy
- Excellent organisational, prioritisation and time management skills in order to work to tight deadlines in a busy environment
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a UK-registered charity delivering innovative educational programmes for displaced youth globally. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship.
Our approach to education is conveyed through our human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.
We’re looking for an organised and detail-oriented Governance Clerk to support our Board of Trustees and committees. In this flexible, remote role, you’ll ensure the smooth running of meetings, maintain accurate documentation, and compliance with governance requirements.
Key responsibilities include:
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Coordinating and minuting Board and committee meetings
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Managing agendas, papers, and governance records
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Ensuring compliance with internal governance requirements and charity regulations
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Supporting trustee onboarding and development
Skills and experience
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Demonstrable experience of having successfully worked with charity boards and committees including writing agendas and concise and accurate minute taking
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Experience of maintaining systems and records in a governance or committee environment
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Strong organisational skills and attention to detail, with excellent written English
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Familiarity with charity governance requirements and the UK Charity Governance Code
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Professionalism, discretion, and sound judgement in handling sensitive information
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Comfort working independently and remotely; able to meet deadlines with minimal supervision
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Company Secretary Experience desirable
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Experience with Google Workspace and basic formatting tools for paper packs preferred
You must have the legal right to work in the UK, and be available to attend one in-person meeting per year in or around London.
At Amala, we are committed to building an inclusive and equitable team. If you share our belief in the transformative power of education, we’d love to hear from you.
Learn more and apply: For detailed information on this role, including the full list of responsibilities, experience, and instructions on how to apply, please refer to the job description.
Closing date: Friday 21 November 2025, 12:00 GMT
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Head of Finance & Operations
We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).
This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.
Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.
Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.
You will:
- Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
- Oversee governance, compliance, and risk management across all areas of operations
- Manage HR, IT, and systems to support our remote-working team
- Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
- Provide strategic insight and deputise for the ED when required
- Support staff development and wellbeing, ensuring a positive and inclusive organisational culture
This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.
About You
We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.
You will have:
- Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
- At least 7 years’ experience in financial and operational management within the charity sector
- Strong understanding of HR, IT, risk management, and governance in small teams
- Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
- Excellent project management and strategic planning skills
- Strong interpersonal skills and the ability to lead and mentor others
- A proactive, organised, and solutions-focused approach
Desirable:
- Knowledge of UK charity governance and reporting requirements
- Experience working with philanthropists, funders, or in the environmental sector
- Interest in climate and biodiversity issues
Benefits Include:
- 25 days’ annual leave plus bank holidays, pro rata
- 7% employer pension contribution
- Flexible working arrangements
- Learning and development opportunities
- Home working allowance, laptop, and IT support
About the Organisation
The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.
EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.
If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Management Accountant
Finance Department
Full-time, 41 hours per week (including one hour paid lunch break)
Hybrid - at least 1-2 days onsite per week
Fixed-Term Contract (to 31 December 2029)
£54,992 per annum
Application deadline: 12pm (midday) on Monday 10 November
About the role
This is a fantastic opportunity for a Management Accountant to join the Finance department and provide a first-class management accounting service across the Museum.
The Museum is undergoing an extraordinary transformation, as part of its long-term Masterplan. We have built a new state-of-the-art collection research centre near Reading, begun construction of a new Energy Centre, and appointed world-renowned architect Lina Ghotmeh to rejuvenate and redevelop our Western Range - accounting for over a third of our galleries.
This Management Accountant role will have a particular focus on the Masterplan's capital programme, and particularly the Energy Centre. The Energy Centre is an essential part of our journey to a net-zero carbon future. It introduces a modern, site-wide upgrade to our primary heating and electrical infrastructure.
This role will work very closely with the Estates and Capital Projects team preparing timely and accurate management accounts, analysis and forecasts for the capital programme, helping to ensure that projects are delivered on time and within budget.
As a Management Accountant you will be responsible for a variety of financial tasks, such as preparing material for our consolidated financial statements and liaising with internal and external auditors, partnering with departments to deliver projects, and contributing to the Museum-wide budgeting process.
Key areas of responsibility
- Working with the management accountants and accounts processing team to provide best practice accounting, processing and reporting services to all Museum staff.
- Preparation of financial reports and forecasts.
- Preparation of material for the consolidated financial statements and liaise with the auditors.
- Ensuring compliance with public sector and charitable sector regulations and guidelines.
- Analysis of Museum-wide income and expenditure streams to monitor and improve efficiency and profitability.
- Providing and reviewing financial information for business cases and funding applications.
- Supporting the Estates and Capital Projects team on project reporting for the capital programme.
About you
- Educated to degree level or equivalent experience, with a CCAB accountancy qualification.
- Good technical knowledge of relevant Accounting Standards and regulatory framework, income tax, NI and VAT.
- Audit experience, including some post qualification experience.
- Ability to identify, handle and deal with complex problems across a wide range of disciplines.
- Excellent oral and written communication skills.
- Ability to resolve problems swiftly and effectively and make appropriate decisions.
Benefits
- Generous annual leave allowance of 25 days, rising to 30 after long service. Plus 2.5 privilege days in addition to Bank Holidays.
- Membership of the civil service pension scheme (find out exactly what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions all over the world
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
- Interest-free travel, bicycle and rental deposit loans
- Wide range of training and professional and personal development opportunities
- Employee Assistance Programme
- Subsidised staff canteen and discounts on gift shop purchases
If you have any additional needs that we should be aware of to support you with your application, please provide details
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



This is one of two District Property Secretary roles in North West England Methodist District, who will be the first point of contact on all matters relating to property. Using their knowledge of land and buildings, and their use and maintenance, in addition to knowledge of governance in the Methodist church context, the postholders will ensure a coherent and holistic approach to property across the District.
Key Responsibilities
Provide advice to churches and circuits on property-related matters
Work with colleagues, including ministers and lay members of the circuits and churches within the District, to maximise utilisation of property and land across the District for mission and income generation, in line with Connexional property strategy
- Support with selling properties
- Collaborate with colleagues on seeking alternative opportunities for mission or income generation
- Provide guidance on potential grant opportunities
Provide support with the instruction of professional advisors and contractors and liaise with surveyors as necessary
Provide advice and support to ensure projects are delivered effectively and in compliance with relevant standards and legislation
Support the management of the consents process
- Advise the consent giving body of the District regarding property projects and the feasibility of District grants
- Provide support on the use of the online consents system
- Oversee the submission of annual returns
Provide oversight of quinquennial inspections
- Ensure inspections are undertaken in a timely manner
- Ensure action points are followed up
- Collate copies of returns
To assist in the development and continual review of the District Development Plan for property
Ensure work is in line with the requirements of relevant bodies and legislation
- The Methodist Standing Orders and Connexional Team (including as a member of the Connexional Property Group)
- Maintain the District relationship with TMCP and action any correspondence as required
Report at District Policy Committee/Synod as required
NWED covers the geographical areas of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire.
Salary: £38,000 - £42,000
Hours: 35hrs per week, including some evening and weekend working
Location: Home-based, with some travelling required
Responsible to: District Secretary: Administration Compliance
Terms and Conditions
33 days (231hrs) annual leave entitlement per year, including public holidays.
There is a contributory pension scheme to which eligible lay employees will be auto-enrolled. Lay employees who do not meet the auto-enrolment criteria are eligible to join the scheme subject to certain provisions.
Appointment will be subject to a satisfactory Enhanced Disclosure & Barring Service (DBS) disclosure.
Appointment will be subject to satisfactory references.
Appointment will be subject to the satisfactory completion of up to three-month probationary period.
Opportunities for study and for training.
The North West England District is committed to safeguarding, safer recruitment, inclusion and equality, and promoting the welfare of the communities served. As such, the successful candidate will be subject to safer recruitment pre-employment checks and be required to complete relevant training in the course of their probationary period.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Training and Implementation to join our Central Social Care Service located at our Head Office in Islington.
£33,000 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Oversee all induction and mandatory training, ensuring it meets organisational requirements
- Ensure induction material is up-to-date and engaging
- Ensure all training offered is innovative and engaging and uses technology where possible
- Host the first day of the induction programme 'Feel at Home'
- Deliver ad-hoc training as required
- Coordinate schedules and rotas for mandatory training and induction delivery
- Commission, market, and deliver the learning and development programme in line with organisational needs whilst ensuring value for money, professional training delivery and demonstrable outcomes
- Regularly review and improve the training offer in line with best practice
- Work with the Recruitment, Training and Talent Manager to review and, where required, develop a programme to meet the generic and specialist operational learning and development needs across the business in line with CQC, Ofsted, legislation, contract, policy and procedural requirements
- Ensure LMS is fit for purpose and used effectively so that staff and managers are clear on the training available to them and when they are going out of date with mandatory requirements
- Use the LMS system and work with the Performance team to produce management reports (including but not limited to safeguarding, attendance, non-attendance and operational induction monitoring)
- Use data and analytics to monitor training effectiveness, identify trends, and inform decision-making
- Evaluate effectiveness of training programmes to ensure that it demonstrates effective return on investment and meets initial training objectives
- Implement improvements based on feedback and outcomes
- Work with Recruitment, Training and Talent Manager to deliver training within budget, maintain the budget spreadsheet and ensure prompt payment to suppliers
- Build and maintain effective relationships with internal and external stakeholders, including managers, senior leaders, training providers and LMS provider
- Effectively manage and develop the Talent Partner with the Recruitment Team Leader
- Work collaboratively with the L&D and wider People team
- Work with Recruitment, Training and Talent Manager and Business Development on training costings and plans for new or proposed services
- Demonstrate the company values and establish a positive culture that aligns with the organisation's strategic objectives
- Ensure compliance with all relevant policies and procedures across area of responsibility and for trainings being developed
- Keep up to date on any regulatory, legal or best practice changes in training for the Supported Housing sector
- Support staff and managers through change initiatives related to training and implementation, ensuring clear communication and engagement throughout transitions
- Champion Equality, Diversity and Inclusion in all training and in the implementation of the LMS, ensuring content and delivery are inclusive and accessible
- Promote staff wellbeing through supportive training practices and by signposting to relevant resources
- Take ownership of mandatory training compliance, including monitoring, reporting, and driving achievement of key performance indicators (KPIs) for mandatory training completion within specified timeframes across the organisation
- Provide regular updates to management and take proactive steps to address areas of non-compliance
- Lead and carry out internal quality assurance activities to maintain the integrity and consistency of assessment decisions across qualification programmes
- Sample assessment decisions, provide constructive feedback to assessors, and support continuous improvement in assessment practice
- Ensure all IQA processes fully meet the requirements of awarding bodies such as ILM and/or CPCAB
- Prepare for and support external quality assurance visits, maintaining accurate and compliant IQA records
- Contribute to standardisation meetings and support assessor development through guidance and training
- Work collaboratively with programme leads to ensure qualification delivery meets internal and external quality standards
- Any other duties as required
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Excellent relationship building skills with internal staff and managers and external stakeholders
- Customer outcome focused
- Effective verbal and written communication with staff at all levels
- Positive can-do approach
- Ability to learn new skills quickly
- Creative and innovative in ideas and approach
- High levels of initiative
- Flexible in approach
- Excellent prioritisation and organisational skills
- Intermediate to advanced IT skills on all Microsoft packages and IT systems
- Resilient able to manage self and maintain effective delivery
- Ability to cope with change in a fast paced and challenging environment
- Ability to analyse data and produce actionable insights
- Excellent stakeholder engagement and influencing skills
- Commitment to staying up to date with changes impacting training in the sector
What you'll bring:
Essential:
- Quickly learns and confidently navigates new IT systems, using them to streamline and improve business processes
- Experience of training staff
- Experience of carrying out training needs analysis
- Experience in coaching and developing staff
- Track record of successfully implementing systems, processes, or programmes within a multi-site organisation
- Strong negotiation skills, with experience securing cost-effective training solutions and establishing clear deliverables
- Experienced in managing external partnerships and ensuring contractual obligations are met
- Knowledgeable about best practice and innovative approaches to training delivery, with a commitment to continuous improvement
- Proficient in using e-learning authoring tools, virtual classrooms, and blended learning methodologies
- Demonstrable experience in monitoring and reporting on training KPIs, particularly for mandatory training
Desirable:
- Knowledge of ILM and/or CPCAB frameworks
- Proven experience of internal verification and moderation within a regulated qualification framework
- Understanding of awarding body quality assurance requirements and best practice
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About the opportunity
As Trainee Accountant, you'll play an important role in delivering a high-performing, efficient financial accounting operation with partnership and improvement at its core. This is an operational and developmental role, offered with the opportunity of pursuing a formal Level 4 Professional Accounting Technician qualification through an 18-month apprenticeship programme.
You'll be part of our Finance & Assurance directorate, reporting to the Associate Accountant and working alongside our accounting assistants and trainees. Under the guidance of experienced Financial Accountants, you'll learn and deliver the fundamentals of effective accounting. From maintaining accurate financial records and supporting account reconciliations to assisting with audits and preparing financial reports, you'll gain broad experience across core accounting activities while building your technical knowledge and professional confidence.
Your potential qualification pathway
You'll have the opportunity to enrol on a fully funded Level 4 Professional Accounting Technician apprenticeship programme delivered by BPP and studied in allocated time alongside your day job. This 18-month programme offers pathway options including ACCA, AAT, CIMA, or ICAEW, leading to recognised professional diplomas. This programme is delivered through online live lectures, three-monthly coaching sessions and 24/7 access to learning materials via BPP's Virtual Learning Platform.
This is a role where your success is built on strong collaboration across multiple teams. You'll have opportunities to undertake specific improvement projects, identify ways to enhance processes, and support colleagues across the organisation to operate within best practice when it comes to financial accounting.
About you:
You're someone with a willingness to learn and develop on the job, sharing your learnings with colleagues to foster whole-team development. You have an enthusiasm for a career in finance with ideas to help us constantly improve. You have strong numerical and analytical skills, and you're willing to proactively reach across to colleagues in different teams.
You'll need existing experience in a finance or bookkeeping function. This means you're already confident with fundamental bookkeeping principles, maintaining financial records, and working with basic accounting processes. You're comfortable asking questions, reaching across teams to solve problems, and sharing what you learn with colleagues.
You'll have:
- Five GCSEs with grades 9 to 4 (A to C), including English and maths, or equivalent, or relevant work experience (minimum requirement for Level 4 apprenticeship).
- Some existing experience in finance or bookkeeping - you should have completed a Level 3 qualification or have equivalent practical experience demonstrating competence in fundamental accounting principles.
- Willingness to learn and develop on the job, sharing those learnings with colleagues.
- Strong numerical and analytical skills, and awareness of basic financial principles.
- Good grasp of data and how it can be analysed and presented to improve understanding, engagement, and performance.
- Experience of developing basic financial reports.
- Working interest in quality improvement in processes, analysis, communications, or customer service, and experience supporting it.
- Experience of problem-solving, preferably in a financial environment, and willingness to proactively reach across to colleagues in different teams.
- Enthusiasm for a career in finance and ideas to help us constantly improve.
- Some existing experience in a finance or bookkeeping function would be beneficial.
What you’ll focus on:
- Supporting the Financial Accounting team and wider directorate, maintaining accurate financial records and supporting account reconciliations to ensure accuracy and identify discrepancies.
- Supporting auditing processes, liaising with suppliers and third parties, and assisting with the preparation and submission of tax returns.
- Undertaking specific improvement projects across the directorate, for example around optimising internal engagement or directorate records and files.
- Monitoring and responding to daily communications from colleagues, role-modelling brilliant partnership and customer service.
- Data entry, report preparation, and supporting Financial Accountants and Associate Accountants with administrative work, including basic data analysis and presentation.
- Identifying ways to improve processes and making recommendations to senior colleagues.
- Supporting colleagues across the organisation to operate within best practice for financial accounting, making suggestions to improve education and engagement.
Could your enthusiasm for finance and quality improvement help strengthen our Financial Accounting operations? Are you ready to develop your skills while gaining professional qualifications in an environment where learning and collaboration are valued? If you're looking for a role where development meets meaningful purpose, we'd love to hear from you.
Important Dates
Please note: the intended start date for this role will be February 2026.
The deadline for applications is: 23:59 on Sunday 16th November 2025.
Shortlisted candidates will be asked to complete a timed exercise on W/C 24th November.
Interviews will then be held via Microsoft Teams on 3rd and 4th of December.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Are you looking to build your marketing career in a role where your ideas and co-ordination skills make a real difference?
We have an exciting opportunity for a Marketing Co-ordinator to join our Marketing team on a Fixed Term Contract until June 2026. As our Marketing Co-ordinator, you’ll play a key role in delivering engaging, audience-focused marketing projects and campaigns that support our work and strengthens awareness of MND and the Association’s impact. Working closely with the Marketing Manager and teams across the organisation, the Marketing Co-ordinator will help bring our stories to life and ensure our communications reach the people who need them most.
Key Responsibilities:
- Co-ordinate a wide range of marketing activity projects and campaigns, ensuring a smooth collaboration across teams.
- Manage schedules, resources, and communication channels to support marketing plans and initiatives.
- Support the development and delivery of audience-focused campaigns, from briefing through to completion.
- Build strong relationships with stakeholders across the Association to understand marketing needs and priorities.
- Support the creation and distribution of engaging content such as blogs, videos, and infographics to increase understanding of MND and the Association’s work.
- Analyse marketing data and metrics, research audience trends to inform future campaigns and improve performance.
- Maintain consistent branding and messaging across all materials and communications.
- Identify ways to improve marketing processes and support innovation in tools and techniques.
About You:
- Excellent written and verbal communication skills with a confident approach to engaging others.
- Experience working in a busy marketing team and ability to confidently co-ordinate multiple projects.
- Ability to effectively manage multiple stakeholders simultaneously.
- Creative mindset with the ability to turn ideas into effective and impactful marketing activity.
- Strong organisational skills and attention to detail.
- Able to prioritise and manage competing deadlines effectively.
- Collaborative team member who builds positive working relationships across all levels.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more regularly in line with organisation requirements.
The client requests no contact from agencies or media sales.
Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.
Blood Cancer UK is looking for an insightful and proactive Prospect Researcher to play a key role in driving our high-value fundraising pipeline. You will uncover opportunities, provide actionable insights, and support fundraisers in building meaningful, informed relationships that help deliver transformational impact. The role also involves network mapping, monitoring philanthropy trends, and using digital tools to optimise research and reporting.
We’re seeking someone with strong research and analytical skills, confidence using CRM and data analytics tools, and a creative, curious mindset. Excellent collaboration and influencing skills are essential, as you will work closely with fundraisers, senior leaders, and volunteers to grow Blood Cancer UK’s supporter base and help unlock life-changing giving opportunities.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
This is a full-time role, but we will consider applications from candidates looking to work part-time (minimum 28 hours per week) for the right candidate.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Are you ready to make a real impact through the power of data?
We are looking for a Data Officer to join our Data and Insight Team. This is an excellent opportunity for someone who enjoys working with data, improving processes, and using data to support informed decisions. As our Data Officer, you will play a key role in ensuring the accuracy, integrity, and compliance of our information systems, supporting teams across the MND Association to make the best use of our CRM and data resources.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 - 2 days per week.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
Key Responsibilities:
- Maintain high standards of data quality by applying regular checks and processes
- Monitor data imports, ensuring accuracy and consistency
- Collaborate with the Data Team to develop, test and implement efficient and automated data processes
- Create clear, accessible documentation to support understanding and effective use of data systems
- Build queries and provide data support to colleagues and stakeholders across the Association
- Deliver inductions and ongoing training for new and existing database users
- Ensure compliance with data protection legislation in all data handling activities
- Manage daily integration issues and liaise with internal teams and external suppliers as needed
About You:
- Experienced in working with CRM databases, ideally including Raiser’s Edge or Dynamics 365
- Skilled in managing data imports and maintaining data quality and accuracy
- Strong knowledge of Excel and/or Access for data manipulation
- Excellent attention to detail with the ability to troubleshoot data issues
- Confident communicator, able to support and train colleagues at all levels
- Understanding of data compliance, privacy legislation, and data integration processes
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
As a Data Officer, you’ll play a key role in ensuring accurate, compliant, and insightful data management, enhancing processes, supporting users, and solving complex data queries to drive meaningful outcomes. Join us in keeping our fundraising and insight operations running smoothly and effectively.
The client requests no contact from agencies or media sales.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a Volunteer Coordinator to join our team in Midlands and South Region. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for a Volunteer Coordinator to join our team covering the Midlands and South of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts. You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.
About you
Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy. You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.
You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.
How will you make a difference?
You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.
You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.
You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to. Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 10am on Friday 14th November , however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator.
We look forward to hearing from you.