Learning manager jobs

Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. 

Southwark Law Centre

Job Description

Job Title: Operations Manager

Reports to: Executive Director

Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)

Hours: Full-Time – 35 hours per week

Main Objectives

· To oversee the smooth running of the Law Centre

· To ensure we have the right systems in place to support staff to work efficiently.  

· To identify opportunities to use tech to support our mission. 

· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.

Key Responsibilities

1. IT Coordination

• Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
• Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
• Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
• Identify and implement opportunities for digital transformation and improved operational efficiency.
• Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
• Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
• Providing basic training to staff on systems and tools
• Maintain the asset register.
• Maintain the organisation’s IT plan and update it annually

2. Systems

· Lead on our paperless working processes

· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.

· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.

· Negotiate and manage our contracts with printing providers

· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.

· Manage the organisation’s telephony.

3.  Data and Reporting

• Maintain a clear overview of the data collected by the organisation.
• Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
• Develop new reports to feed into our billing and accountancy as well as various audits.
• Review and analyse the organisation’s data to understand trends and to assist with service development.
• Play an integral role in using data to communicate the impact of the organisation.

4. Data Protection

· Overall responsibility for the data protection obligations of the organisation.

· Keeping abreast of changes and updates to Data Protection legislation.

· Delivering regular training to staff on Data Protection.

5. Finance and Billing

· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.

· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.

· Support casework staff with training and technical solutions to allow them to bill files efficiently.

· When needed, to work with the finance manager and practice manager to coordinate regular payment runs. 

· Attendance at regular meetings of the Finance Sub-Committee.

6. Support to Executive Director

• Member of the senior management team, contributing to strategic planning and organisational development.
• Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
• Coordinate and chair regular meetings of the IT Working Group
• Report regularly to the Trustees on operational issues

7. Regulatory Compliance

• Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
• Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.

8. Professional Development

• To attend regular support and supervision and appraisal meetings.
• To keep up-to-date and to meet identified learning and development needs as appropriate.

9. Teamwork and Service Development

• To attend and contribute to staff meetings

• To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
• To network and liaise with external agencies as agreed.

10. General

• To uphold and promote the Aims and Principles of the Law Centre
• To be available to work outside normal office hours on occasion as required and notified in advance.
• To undertake any other duties that are compatible with the functions of the post.

Person Specification

Essential

• Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
• A minimum of two years experience in a similar role, or relevant transferrable skills.
• Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
• Excellent verbal and written communication skills
• Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
• Confident, self reliant, capable of taking the initiative and working autonomously.
• Good attention to detail.
• Exceptional problem-solving skills. 

Desirable

• Experience managing and developing case management systems or similar software.
• Demonstrated ability to manage budgets and supplier relationships effectively.
• Experience in supporting legal or advice services organisations.
• Knowledge of the operational challenges facing community-based organisations.

Please visit our website to download an application pack

Closing date for applications: 28 July 2025 at 9am

Interviews will take place on: 6 August 2025 

The role oversees the operations of a full range of facilities owned by CMS, to be used flexibly for strategically driven services in relation to CMS’s vision and values. We require someone who develops and builds strong team relationships throughout the organisation, as well as with a small team of direct reports. We aim to offer a facilities service which is customer focused, professional and unobtrusive. Delivery of a quality service, which will embody the level of hospitality and welcome consistent with the CMS ethos, is a primary performance measure.

Your relationships

· This role will report to the Director of Finance & Corporate Services.

· This role will work collaboratively with others in the wider finance and corporate services group.

· This role will work closely with all staff and tenants across CMS

· Line management responsibility for the CMS House supervisor and conferencing and reception assistant.

Your responsibilities

Conferencing and reception

· Line management of a team of two staff: the CMS House supervisor and conferencing and reception assistant

· Ensuring team development to nurture a culture of welcome and customer service, while ensuring tasks are completed

· Giving direct support to the team, providing cover on reception and help for major events happening in the CMS House building

· Support the Director of Finance and Corporate Services in setting of policies and guidelines for the use of the CMS House building and for hiring of conference facilities to include rates, publicity, balance of use by internal/external people.

Facilities management

· Monitoring the contracted services for the supply of utilities (gas, electricity, water, etc) and selected services (windows, pest control, hygiene, refuse collection)

· Arranging and supervising building maintenance contracts - lifts, air conditioning, fixed equipment electrical testing, fire alarms, CCTV and others - and minor repairs as required. Renegotiating contracts as needed, involving the director of finance and corporate services and the CMS legal advisor as required.

· Maintain the performance of building services, optimising maintenance regimes and proposing improvements

· Liaise with existing tenants. Work with agency appointed by CMS to arrange marketing of the surplus office space and work with the CMS legal advisor on the tenancy agreements.

· Managing other properties owned by CMS (2025: three houses and two flats) which are let or licensed for occupation to employees and former mission partners, advising on maintenance as required

· Manage the maintenance of the pooled car fleet

Health and safety

· Responsible for the co-ordination of health and safety policy for the whole organisation, working with the support of consultants where required

· Maintain the building to meet health and safety legal compliance

· Carrying out daily and weekly checks as needed, e.g. fire alarm, water safety

· Arrange training of first-aiders, fire wardens and oversee fire drills

Other

· Flexibility with working hours as required e.g.: co-ordination of some maintenance out of hours to ensure minimal disruption and communication with contracts

· Manage the facilities budget and related invoice and expense administration

· Contribute to the Creation Care group in relation to the use of the building and car fleet

· Other reasonable duties as may be assigned from time to time by the Director of Finance and Corporate Services

We’re looking for a Marketing Manager (Fixed Term) to join our team

Salary: Circa £40,000

Base: Central Edinburgh/hybrid

Hours: Full time and fixed term for 12 months.  35 hours a week over core working hours of 10am – 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and what we’re looking for

What will you be doing?

· Championing the needs of supporters, who are known as Curestarters. You’ll take time to understand their needs and commission new market research to unlock new insights.  

· Leading campaigns to drive Brand awareness and grow income. You’ll manage a calendar of marketing activity to engage and inspire Curestarters.

· Overseeing our media mix. You’ll lead on media planning for the charity and spend time keeping your advertising knowledge up to date.  

· Learning and testing. You’ll lead on reporting for your campaigns and collaborate with colleagues or agency partners to ensure we have the insight to develop new tests to help us improve.

· Managing our partners. You’ll be the lead manager with our advertising partner, with the opportunity to work with our creative, market research, and digital development partners.

· Demonstrating our values. As a Curestarter, you’ll demonstrate our values every day - curious, united, real, entrepreneurial and spirited – as you help bring about our vision that no life is cut short by cancer.

What are we looking for?

· As a customer-centric marketer, you’re comfortable using segmentation, market research, and campaign insights to inform your decision-making.

· You’ve got a breadth of knowledge through using multiple channels, with a strong experience in digital, specifically search pay per click, digital display, and paid social.

· You’re a collaborative person who works respectfully in a diverse team of experts to deliver work that makes an impact.

· As a detailed planner and organiser, you thrive on deadlines and feel confident prioritising your time across multiple, concurrent projects.

The Research Manager will work in a small team that is responsible for commissioning and managing high quality, robust social research, and for synthesising and disseminating evidence of what works to support the most disadvantaged young people into good jobs.

About the role:

The Research Manager will support all aspects of Youth Futures research, from project development to impact.

This will include:

• helping to develop our research strategy
• identifying research questions alongside colleagues in Youth Futures
• working closely with our research partners and suppliers so that projects are delivered on time and to budget; and ensuring that all research outputs are consistently high quality and make clear, practical and impactful recommendations for practice and policy.

This role can be based at any of our hubs located in Birmingham, Leeds or London.  We currently operate a hybrid model of two-days per week in the office and three-days from home.

How to apply:

Apply via our website. A full job description and person spec can be found in the job recruitment pack. 

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role 

Job Title: Service Manager 

Hours: 37.5 hours per week

Shift Pattern: Monday to Friday, 9:00am to 5:00pm

We are looking for a dedicated and experienced Service Manager to oversee our supported accommodation services for people experiencing homelessness. This is an exciting opportunity for a strong leader who is passionate about providing high-quality support to individuals with complex needs, including mental health challenges, substance misuse, and a history of offending.

As a Service Manager, you will be responsible for the day-to-day running of a Complex Needs and Emergency Accomodation provision, ensuring that people we work alongside receive person-centred, trauma-informed support in a safe and welcoming environment. You will lead and develop a team of support workers, providing guidance and motivation to ensure they can effectively support residents in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards.

We are looking for someone with experience managing homelessness or supported housing services, who has strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with individuals facing homelessness, mental health challenges, and substance misuse. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support.

This is a rewarding role that offers the chance to make a real difference in people’s lives. We offer a supportive and inclusive work environment, ongoing training and development opportunities, and a competitive salary and benefits package. If you are a compassionate leader who is committed to supporting vulnerable individuals and driving positive change, we would love to hear from you.

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:

· 27 days annual leave per year, plus Bank Holidays

· Pension Scheme

· Paycare Employee Assistance Programme

· Excellent Training Opportunities

· Flexible Working Options Available

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Click here to read our Carbon Reduction Plan.

In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!

You are a proactive, people-focused manager with a passion for delivering exceptional service.  You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.

In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.  

You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth.  You will work closely with staff who are skilled and passionate people who are a pleasure to work with.

We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities.  Based over three sites in Stratford, Southwark and Holborn.

This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation. 

We very actively encourage applications that are representative of the diverse communities that we serve. 

This role goes beyond traditional HR, and will help to deliver significant systemic change within ATLEU and, through sharing our learning, for survivors of trafficking across the advice and anti-trafficking workforces. The successful candidate will strengthen ATLEU’s organisational capacity to become a lived experience advice sector employer, integrate exceptional people management and ensure that every employee is equipped to thrive in their role.

In the coming months we will be reviewing our structure to better align it with our purpose and strategy, which will include establishing a new executive and leadership team and this appointment of a People and Inclusion Manager. This is a role for anyone with at least three years of HR experience and a strong interest in taking on a new challenge in an organisation with a commitment to maintaining and strengthening its people and culture and, to build its capacity to provide employment pathways for survivors of trafficking and slavery within the advice sector.

You will work closely under the supervision of the Head of Operations to develop and deliver a People, Culture and Inclusion strategy. You will provide efficient and effective management of Human Resources (HR) services and ensure ATLEU’s values and culture are woven into all areas of our activities. This is a part-time role (up to 21 hours per week), offering opportunities for growth and development.

The People and Inclusion Manager will be responsible for leading on enhancing  a positive, energising work environment at ATLEU, enhancing staff well-being; with a specific focus on

- developing and implementing a people, culture and inclusion strategy

- ensuring that employee wellbeing is at the forefront of this strategy

- supporting the changes and HR developments needed for ATLEU to offer an inclusive and trauma-informed work environment so that we are ready and able to hire and support survivors of human trafficking within our workforce

- learning and development for the wider team and support for line managers to ensure they are equipped to support and manage their teams

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on the network's website which may help in preparing your job application.

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Change Grow Live is a national charity dedicated to helping people overcome challenges and build better lives. We’re seeking a Regional Volunteering Manager – London and the South to help grow and strengthen volunteering and student placements across our diverse services.

This role is perfect if you’re motivated to make a positive difference by supporting people and enabling services to embed volunteering at the heart of their work. You’ll provide expert advice, foster collaboration and learning, and shape how volunteering is developed and delivered across a wide range of communities and services. You’ll take a coaching approach in all that you do.

Your focus will be on ensuring best practice in volunteering. You’ll also be playing a significant role in increasing the impact of volunteering across the organisation. While no prior health or social care experience is required, you will demonstrate a strong commitment to supporting others and driving positive change.

As a connector, adviser, and leader, you will work collaboratively with services across your region, and with our central support functions. You will represent volunteering in important decision-making forums, and help develop policies and practices that put people first. With a focus on equality, diversity, and inclusion, you’ll help create environments where volunteers and those we support truly thrive.

We also have 2 other Volunteering Manager positions currently open.  1 role is covering Scotland and the North and 1 role is a National Specialist Services role covering all CGL’s specialist services. Please check our website for more details.

Full Time Hours: 37.5 hours per week | Permanent | Hybrid working with regular service visits within your regional area
Location: Flexible, with national travel as required
Full Time Salary: 40-44 CGL scale points

*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About You:

You understand the deep value of volunteering and are passionate about turning that passion into practical, strategic support across a wide-ranging organisation. You believe in the power of people coming together to make a real difference and are eager to help create volunteering opportunities that are inclusive, safe, and meaningful.

With strong communication skills and a talent for building positive relationships, you’re motivated by purpose and ready to learn and grow in this important work. Adaptable and solution-focused, you thrive in change and are confident facilitating learning, coaching others, and influencing how volunteering shapes services and communities.

You’ll flourish in this role if you:

• Are passionate about empowering others and championing inclusion
• Enjoy building connections and supporting learning
• Embrace change with optimism and flexibility
• Want to help influence policy and practice at a national level

What You Bring:

• Experience supporting and managing volunteers or placements, whether in a specialist or partnership role, demonstrating your ability to make a real difference.
• A strong understanding of best practices in volunteering, with knowledge of the frameworks that ensure safe, meaningful, and impactful involvement.
• Confidence in creating positive learning environments and coaching colleagues to grow and succeed.
• Awareness of safeguarding, safer recruitment, and working within a values-driven HR context that puts people first.
• Excellent communication and influencing skills, with the ability to build trust and collaborate effectively at every level.
• A proactive and optimistic mindset, combined with a genuine commitment to a people-centered approach in all you do.

What We’re Excited to See:

• A genuine enthusiasm for volunteer management and engaging with communities.
• Strong communication and teamwork skills that foster collaboration and connection.
• A willingness to learn, grow, and develop specialist knowledge.
• The ability to support and guide teams as they embrace new ways of working.
• Step into a role where your efforts help thousands of people feel valued, supported, and empowered every day.

Why Join Change Grow Live?

• A role where you can make a genuine, lasting impact — supporting volunteers who change lives every day.

• A supportive, inclusive and forward-thinking team.

• 25 days annual leave (rising with service) + bank holidays.

• Flexibility and hybrid working arrangements.

• Ongoing personal and professional development.

• Wellness resources, employee assistance and lifestyle discounts.

Ready to Make a Difference?

Bring your unique skills and passion to a role that empowers volunteering across the country. We welcome all backgrounds and experiences - your voice matters here.

Apply today and be part of a future where everyone’s contribution to volunteering is celebrated, valued, and makes a lasting impact.

** Please note that we will be conducting for face to face interviews in London on the 31st July 2025.

Salary Range (pro rata if part time)

CGL points 40 to 44 (£44,471.72 - £48,906.23)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

31/7/2025

Closing Date

22/7/2025

• £45,000 base salary + bonuses
• 4-day field week (Tues–Fri), Mondays work-from-home
• Full autonomy over team, site planning & logistics
• Work with leading UK & international charities

Ready to lead, inspire, and make a difference? Join Zen Fundraising as our London Manager — own your region, grow your team and drive results in street and private site fundraising.

About Zen
We’re a family-run, market leader in face-to-face fundraising. Trusted by top national and international charities, we deliver exceptional results and long-term donor support. Our team is experienced, ethical, and dedicated to helping you grow.

 Why Zen?

• Strong bonus structure for quality-focused performance
• ·Short, high-energy field days (just 5 hours/day)
• Clear progression and dedicated support from a hands-on HQ team
• All transport logistics and costs covered — including a Railcard (18–30)
• Culture built on ethics, development and real work/life balance

Your Role

• Lead, train & motivate your team in the field
• Plan weekly site allocations, transport and team logistics
• Ensure smooth daily operations and strong compliance
• Foster high morale, retention and consistent results
• Hit team targets for donor quantity and quality

What You Bring

• 6+ months in face-to-face fundraising or direct sales management
• ·Experience on the street or in private sites (e.g., shopping centres)
• Strong leadership, planning and interpersonal skills
• A driven, proactive attitude with a passion for impact

Additional Benefits

• Signing bonus + referral bonuses
• ·Company pension, paid sick leave & volunteer days
• Casual dress & regular team socials
• Free/subsidised food & mentoring programme
• No weekends — ever

The application deadline is Monday 30th June at 6pm.

This is an important strategic role within our organisation. You will lead the Welcome to All partnership of 10 organisations which supports displaced people in Somerset. You will also provide line management for the managers of the CCS Welcome Hub provision.

You will work with the Head of Programmes, our Commissioners, community leaders, delivery partner organisations and wider stakeholders to ensure that the Welcome to All programme delivers our strategic goals and that we are collaborating effectively with statutory and community based partners, including the wider VCFSE sector.

You will be a key member of the Programmes Team, and will work with our Senior Programmes Manager, Village Agent Programme Manager and Somerset Diverse Communities Programme Manager to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.bThis role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating new prospects to support the long-term health of the Philanthropy pipeline. This role, together with Battersea’s other Philanthropy Manager, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): w/c 11th August 2025 (1st round), w/c 18th August 2025 (2nd round)

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Strategic Organisational Development Lead is responsible for leading the development of Battersea’s future-focused organisational capabilities - such as project and portfolio management, change management, digital and data skills, and human behaviour change - while ensuring our core frameworks for career development, leadership, and performance management remain aligned with our strategic goals.
Working closely with colleagues from Learning & Organisational Development, HR, Internal Communications, Academy and Volunteering as well as Senior Stakeholders from across the organisation, the Strategic Organisational Development Lead will play a key role in implementing our People Strategy, diagnosing associated capability needs, and designing impactful Organisational Development interventions.
A skilled collaborator and influencer, they will partner with senior leaders and stakeholders to embed best practice, build organisational capacity for change, and position Learning & Organisational Development as a centre of excellence at Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st July 2025
Interview date(s): First stage interviews: 1st August 2025, second stage interviews: TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability

Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job decription

Join ARC Blackburn as our new Operations Manager and help lead a charity supporting people seeking asylum and refuge. This is your chance to combine hands-on leadership with a deep commitment to social justice in a frontline, community-led environment.

We’re looking for an experienced, compassionate, and highly organised Operations Manager to oversee the daily operations of ARC Blackburn and support the delivery of high-quality, person-centred services. You’ll lead our staff team, manage our internal systems, and ensure our services run smoothly, safely, and in line with our values.

ARC Blackburn has been a trusted source of support for people seeking sanctuary since 2004. Based in the heart of Blackburn, we provide casework support, social activities, English classes, volunteering opportunities, and advocacy – with a strong emphasis on lived experience and community involvement. This is an exciting time to join us as we grow our impact and continue building a strong, inclusive organisation.

About the Role

• Position: Operations Manager

• Location: Wesley Hall, Feilden Street, Blackburn BB2 1LQ (office-based, with some travel locally)

• Hours: Full-time, 37.5 hours per week (occasional evenings/weekends)

• Salary: £34,000

• Contract: Fixed term – 3 years (with the potential to extend, subject to funding)

• Reports to: CEO

Key Responsibilities

• Lead ARC’s day-to-day operations and service delivery

• Line-manage the staff team and support their development

• Oversee internal systems including HR, finance, and facilities

• Ensure compliance with safeguarding, GDPR, and health & safety

• Maintain financial records, monitor budgets, and support small fundraising activities

• Collaborate with the CEO and Board of Trustees to deliver on strategic goals

• Build and maintain strong relationships with partners

• Champion equality, inclusion, and trauma-informed practices in all areas of work

Who We’re Looking For

We’re seeking someone who thrives in a people-centred, fast-paced environment and who brings both attention to detail and a genuine passion for supporting displaced communities.

How to Apply

• Download the Recruitment Pack to learn more about the role and the person specification.

• Closing date: Monday 25th August at 10:00am.

• Via CharityJob, please send us your CV along with a short cover letter telling us why you’re interested in the role and how your experience matches what we’re looking for (maximum two A4 sides, minimum font size 11).

Applications will be reviewed as received, and interviews may take place before the closing date – early applications are encouraged. As part of the first stage, we may invite applicants to a short video call to explore your experience and interest in the role (note: this does not guarantee shortlisting).