Learning manager volunteer roles in waltham forest, london

Shop Volunteering Opportunities

Kensington

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 10:00-18:00 and Sunday 11:00-17:00

Location: 211 Kensington High Street, London, W8 6BD 

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role  

• Volunteering in the community

Our Van Driver’s mates are out and about supporting drivers with delivering and collecting stock throughout the local area. They play a key part in getting donations to and from shops. This role does require the ability to lift heavy items. 

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact the volunteering team

Are you a dog lover? Do you have the time to help raise a life-changing puppy? Would you like to make a difference to someone's life? If you've answered yes to these questions, then this role could be perfect for you! 

As a Puppy Raiser, you'll provide a 6-8 week-old puppy with the vital foundation for its future role as a guide dog. You'll be looking after a puppy for 12-16 months and will guide him or her through training, socialisation, the introduction of new environments and experiences while providing a loving home.

There might be the odd chewed slipper along the way, but nothing beats the rewarding feeling of loving and raising a puppy who will go on to make an enormous difference to someone living with sight loss.

What you'll be doing:

• Engaging with our world-class training programme to prepare your puppy for the next stages of becoming a guide dog.
• Providing care and support for your puppy at home e.g., loving, grooming and feeding him or her. 
• Socialising your puppy and introducing him or her to a variety of environments to increase confidence – this can be as simple as taking your puppy with you to the shops, office or park as you go about your everyday life.
• Teaching your puppy to be comfortable alone - gradually building up from a few minutes to a maximum of four hours.
• Taking your puppy to monthly puppy classes, and interacting with other puppy raisers in your community whilst refreshing your training and sharing tips.
• Meeting with your volunteer manager as frequently as needed to discuss any changes or issues with your puppy.
• Completing short questionnaires about your puppy’s development.

You'll ideally have:

• A loving home with enough time to invest in raising a puppy and attending to their needs (e.g. toilet training). If you work from home or have hobbies, you'll need to be available to give the puppy regular attention alongside these.
• Someone at home who is physically able to handle large breed dogs (around 25-40kg).
• Access to a car, so that you can get your puppy used to travelling.
• The agreement of your landlord to have a dog in the property if you rent your home. 
• A safe secure area outside for your puppy to go to the toilet.

What you'll get:

• The satisfaction of knowing you're supporting people with sight loss to live actively, independently, and well.
• The rewarding feeling of watching a mischievous puppy learn new training techniques to help them develop into a guide dog.
• The opportunity to participate in our bespoke world-class training programme – this can help you train your own dogs or advance a future career in dog handling.
• The opportunity to have a loveable, canine companion, proven to reduce feelings of stress and improve fitness – you’ll be out walking rain or shine!
• The chance to be part of the inspirational Guide Dogs community, meeting like-minded people and interacting with a community of puppy raisers in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

s a volunteer you'll have access to our world-class training programme, to implement with your puppy in training, a great bonus for any dog owner! This is delivered in an interactive and engaging manner, using a mixture of different learning techniques virtually e.g., videos, documents and e-learning modules. Examples of the modules you'll have access to include:

• Food manners
• Greeting new visitors
• Being home alone
• Settling in new environments

You'll receive plenty of support from your volunteer manager who will help you work through these training modules with your puppy. We also offer puppy classes for puppy raisers in the local area to get together, share stories and provide refreshers on training techniques. 

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, food costs for the puppy and other materials needed for the puppy’s training. We will also pay an optional allowance of up to £100 a year to offset additional costs, and we have working agreements with certain bus and train operating companies, letting you take your puppy on short training journeys free of charge.

Minimum age of applicant: 18.

To find out if this role is available in your area, please click 'Redirect to recruiter' at the top of the page, and use the postcode search function on the Guide Dogs website to explore local opportunities. 

Could you be our new Chair?  

Our fantastic Chair’s tenure will be coming to an end in 2026, so we are looking to appoint her successor to help Student Minds improve university communities so that every student gets the mental health support they need to reach their goals.

At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact. 

We are open-minded about the professional background of this individual and are mostly looking for someone with experience of leading effective, inclusive teams, of chairing complex organisations or meetings, and in building influential cross-sector partnerships.

Key responsibilities

Student Minds Chair is expected to commit to the following: 

• Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm. 

• Preparation and attendance at two in-person board away days each year, usually from 12.30 - 5 pm. These usually take place in Leeds and include a lunchtime or evening social.

• Monthly supervision calls with the Chief Executive

• Annual in-person appraisal of the Chief Executive 

• Support with board appraisals and recruitment 

• Ad-hoc meetings and conversations with the senior leadership team as required. This usually constitutes approximately a further five working days a year.

• Attendance at relevant task-group meetings and/or committees.

So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!

How to apply?

1. For more information about the role responsibilities please download our recruitment pack that is linked

2. Download and complete our application form which is available via the link

3. Complete the Equality Monitoring Form. 

Application process

• Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date

• Interviews: 27th January, with our Chair, Trustee and CEO

• Appointment: subject to approval by the Student Minds Board

We are looking for a passionate and creative Social Media & Marketing Volunteer to support our digital presence, raise awareness, and engage with our audience across various platforms. This is a fantastic opportunity to gain hands-on experience in social media marketing while making a real impact on young people’s lives.

What will you be doing?

· Assist in developing and implementing social media strategies to increase engagement and reach.

· Create and schedule content (graphics, videos, and written posts) for BFUK’s primary social media channels including Instagram, LinkedIn, and Facebook..

· Monitor and respond to comments and messages to foster a strong online community.

· Support campaign planning, including fundraising and awareness initiatives.

· Conduct research on social media trends and audience preferences.

· Assist in tracking analytics and performance metrics to optimise content strategy.

· Help with email marketing campaigns and newsletter creation.

· Work collaboratively with the team to ensure branding and messaging consistency.

What are we looking for?

· Enthusiastic about social media, marketing, and making a positive impact.

· Strong written and verbal communication skills.

· Experience with Canva, CapCut or other content creation tools is a plus.

· Familiarity with social media platforms and trends.

· Creative thinker with attention to detail.

· Ability to work independently and meet deadlines.

What difference will you make?

This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.

What will you gain?

· Gain valuable experience in social media marketing for a charitable organisation.

· Receive weekly scheduled mentorship time with our Communications Manager.

· Guidance from our Communications Manager to build your portfolio.

· Flexible remote working environment.

· Receive a reference from an established charity.

We're looking for an experienced Fundraising Volunteers to help us find the money we need to keep our club going and grow. This is a vital role where your skills can make a real difference. You'll be working behind the scenes to find new funding opportunities, write strong applications, and help us show funders the amazing impact our club has. If you've got experience in fundraising and want to use it for a great cause, we'd love to hear from you!

We are looking for a new Governor for our voluntary-aided boys’ school who has an interest in the creative arts and cares deeply about transforming the lives of young people through education in some of the most disadvantaged and ethnically diverse communities in the UK.

What will you be doing?

About You

This is a great opportunity for anyone passionate about the creative arts to join the governing body of a school that views the creative arts as an essential part of a rounded education.

Applicants must have a keen interest in the school and be prepared to play an active part in the governing body’s work to help improve outcomes for students. Successful candidates will:

• be a member of the governing body
• join one additional sub-committee (Teaching & Learning; Pay & Personnel; Finance; or Pastoral, Premises, Health & Safety)
• act as link governors for the Creative Arts faculty (Link governors act as liaison between the governing body and a particular faculty)
• participate in a range of other ad hoc circumstances where governor involvement is necessary (e.g. periodic meetings with students, staff and parents that usually take place during the day).

Time Commitment

Governors usually spend ~20 hours per term on core governing duties. Successful candidates would be expected to attend up to 4 governing body/committee meetings a term, which usually take place on a Thursday (late afternoon/early evening). They would also need to allow time to read papers and prepare for meetings. The link governor role involves spending one morning or afternoon in school during the year, meeting with the faculty lead and visiting classrooms. 

In addition, we are particularly looking for the successful candidate to be able to spend a further 8 – 10 hours per term on ad hoc matters requiring more 'hands on' governor involvement, including meetings with students, staff and parents which usually take place during the school day. 

Skills and Background

With the recent launch of the Performing Arts Centre at the school, we are particularly interested in individuals with significant experience in the creative arts at this time.

We encourage applications from all members of society, regardless of background, gender, ethnicity, disability, or age.

Being a Foundation Governor

Governors come from a wide range of backgrounds and professions and include some appointed by the staff of the school, parents and the Islington Local Authority.  A majority of the governors are appointed by the Central Foundation Schools of London. As an Educational Charity we support two schools in inner London, the Boys' School and also the Central Foundation Girls' School in Tower Hamlets. This appointment will be a joint appointment by the Foundation and the boys' school governing body.

Training on the of role of governor will be provided for the successful candidates.

What are we looking for?

Applicants need to have a keen interest in the school and are prepared to play an active part in the governing body’s work to help improve outcomes for students.  

We are particularly interested in individuals with significant experience in the creative arts. This is a great opportunity for anyone passionate about the creative arts to join the governing body of a school that views the creative arts as an essential part of a rounded education.  We encourage applications from all members of society, regardless of background, gender, ethnicity, disability, or age.

What difference will you make?

Your impact matters

As a Foundation Governor you will play a critical role in fulfilling the Central Foundation vision that through an exceptional Central Foundation education, every student learns, develops, and grows so they can reach their full potential. 

The Boys' School is a popular, over-subscribed, voluntary-aided, comprehensive school for boys aged 11-16, with a successful co-educational Sixth Form. A Central Foundation education involves providing students with a wide range of educational experiences not available to many state schools or students from the communities and backgrounds we serve.

As well as an outstanding academic offer, the support of the Central Foundation and its funding partners enables an extensive sporting, performing arts, careers, activities and wider programme to be offered. As a Foundation Governor, you will ensure that through this provision students develop the knowledge, skills and attributes they need to lead successful lives and develop their own unique talents and confidence to forge their individual paths in life.

Underpinning a Central Foundation education is a rigour and a drive for excellence.  We are proud of our students’ examination results. In the last few years these results have consistently shown Central Foundation Boys' School to be one of the leading educators of boys in the country.   

Central Foundation Boys' School aim is that every single student can achieve outstanding outcomes in their education, both in terms of qualifications and the development of the skills, attributes, knowledge and understanding necessary to thrive in a rapidly changing world. It is these outcomes that will transform their futures and your role as a Foundation Governor will oversee and ensure the character of the school is preserved and developed.

Please apply through Reach in the first instance. 

In your application we would really like to hear why you are interested in joining the Central Foundation Boys School Governing Body and what you think you would bring so please send your CV with a short covering statement.

Interviews will take place in January 2026, initially with the Chair of Governors, Simon Dodds. An appointment confirmation meeting with the Chair of the Foundation Board of Trustees and the opportunity to visit the school. 

New governors will be invited to join the Governing Body at their spring term meeting in February/March 2026.

Please contact us via Reach with any questions.

Job Title: EPAfrica Summer Team – Project Coordinator (PC)

Location: Kakamega, Kenya

Duration: Minimum 3 weeks during our summer programme, which runs from approximately late June –  to mid-September 2026

Start Date: The EPAfrica summer starts in late June, with travel to Kenya taking place several days before the Project Associates arrive.

Compensation: This is a non-salaried placement, with the following expenses covered:

Travel: All project-related travel in and around Kakamega County. Flight tickets are at the expense of the post holder*
Accommodation: Fully covered throughout the EPAfrica summer.
Programme delivery costs: All costs associated with programme delivery (travel to sites, partner meeting expenses, etc.) covered by the charity.

*Additional Costs: Round-trip flights to Kenya and limited subsistence costs, plus any personal travel elsewhere within Kenya (e.g., for your holiday week).

About EPAfrica

EPAfrica (Education Partnerships Africa) is a volunteer-led charity working in partnership with rural secondary schools in East Africa. Our focus is on a win:win approach to skills development and capacity building. We recruit, train and support graduates in the UK to develop leadership and project management skills, while working in partnership with rural schools in East Africa to create sustainable improvements in education by investing in people, resources, infrastructure, and local capacity. Project Coordinators play an essential role in this work, engaging directly with schools, developing a strong understanding of the local context, and supporting meaningful, long-term projects.

Role Overview

As a Project Coordinator (PC), you will be part of EPAfrica’s Summer Team, contributing to the effective delivery of our in-country programme. Working alongside the Project Manager and fellow Coordinators, you will help ensure that Project Associates (PAs) have the operational guidance, logistical support, and pastoral care they need during their placements.

The role offers a broad introduction to programme coordination, capacity building and grassroots development work. It provides valuable experience in supporting teams, navigating operational challenges, and contributing to the smooth functioning of a multi-site programme. Project Coordinators play an important part in maintaining programme quality and supporting volunteers as they apply training, develop confidence, and build relationships in partner schools.

Key Responsibilities

Working under the guidance of the Project Manager (PM), the Project Coordinator will:

Support Project Associates (PAs) in their placements, including:

• Monitoring project progress and helping PAs address challenges as they arise.

• Providing pastoral support and helping maintain volunteer wellbeing.

• Co-delivering training on topics such as project management, responsible development practices, cultural awareness, safety, and wellbeing.

Operational Coordination

• Assist with the coordination of logistics essential to programme delivery.

• Facilitate communication between PAs, the Summer Team, and the UK-based central charity team.

Monitoring & Evaluation

• Contribute to in-country monitoring and evaluation activities, including:

  • Monitoring visits to current and recent investment schools.

  • Assessment visits to potential future participant schools.

  • Staying informed on developments in the Kenyan education sector and their potential implications for our work.

• Support the maintenance of relationships with local partners.

Team Contribution

• Participate in Summer Team planning, reflection sessions, and process documentation.

• Help maintain the safety, security, and wellbeing of the Kenya-based team in line with EPAfrica’s risk guidelines.

What We’re Looking For

• Strong familiarity with, and interest in, EPAfrica’s values and operating model.

• Demonstrated interest in grassroots international development; prior experience (volunteering, fieldwork, or professional) preferred.

• Experience working within teams delivering project-based work, and the ability to support others with empathy.

• Strong communication skills and the ability to work effectively across cultures.

• Facilitation skills, or willingness to learn how to assist in delivering training, and creating psychologically safe learning spaces 

• Confidence in taking initiative, solving problems under pressure, and making thoughtful decisions.

• Willingness to work in a fast-paced, challenging environment

• Experience and willingness to act with resilience and adaptability in new cultural contexts and settings (food, travel, communications, cultural expectations, etc.)

• Experience as a Project Associate (formerly Project Worker) or previous Summer Team involvement preferred, though relevant experience in similar contexts is also valued.

What You’ll Gain

• Practical experience in project coordination and delivery.

• Exposure to international development at a grassroots level.

• The opportunity to spend time in semi-rural communities in Western Kenya.

• One week’s holiday mid-programme, with the opportunity to explore Kenya (e.g., Mombasa, Nairobi, Maasai Mara).

• Experience working with a dedicated and collaborative team, and the chance to build a strong professional network.

• Transferable skills in stakeholder management, communication, logistics, and risk awareness.

• A valuable addition to your CV, many EPAfrica alumni progress to roles with the FCDO, WHO, UN, Civil Service, and a range of consultancies.

Interested?

We welcome applications from those enthusiastic about education and development and interested in contributing to impactful, hands-on work in Kenya. You are also welcome to apply with a friend and complete a summer placement alongside them, please indicate this in your application.

About Bliss

With an impact in all corners of the UK, Bliss is the leading national neonatal charity, championing and developing the services for the 90,000 sick and premature babies born each year, supporting both them and their families. At Bliss, we are committed to improving care, giving voice to babies, and supporting parents to be partners in care. 

This is a really exciting time to join our board. We’ve just launched our new four-year strategy, which puts equity at the heart of everything we do. With NHS reforms underway, a new 10-Year Plan on the horizon, and growing attention on maternity and neonatal care, there’s a real opportunity to raise Bliss’s profile and make a lasting difference for premature and sick babies across the UK.

Chair opportunity

Our new Chair will be an experienced Trustee or Board member with proven ability to manage meetings effectively and foster productive, inclusive discussions. They will bring energy and drive, ensuring robust governance and alignment between strategy and operations. They will enjoy leading inclusive and thoughtful discussions, and share our passion for giving every baby the best possible start in life.

You can find more information about Bliss and the Chair role in our recruitment pack.

Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Bliss!

Ready to apply?

Eastside People is supporting Bliss in the recruitment of these roles. Please by submitting your CV and a cover letter both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following: 

• Why is Bliss’ work important to you and how can you contribute to the charity as our Chair?
• How do you ensure board meetings are focused, inclusive, and lead to clear decisions?
• How would you go about ensuring that our many stakeholders are heard and represented at Board level?

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

Bliss’ Chair, CEO and Trustees will be hosting a 30-minute drop-in session on Mon 8th December at 12pm via Teams. This is an opportunity to learn more about Bliss and what’s involved in joining our Board. You can register to attend here.

The closing date for applications is Mon 5th Jan. 

Longlisting interviews with Eastside People will take place mid-January, with shortlisted candidates invited to panel interviews with Bliss during the week commencing 2 February.

Shortlisted candidates will then be invited to take part in open sessions with staff and Board members, with final interviews scheduled for the week commencing 23 February.

Bliss is an equal opportunities organisation. We actively welcome applications from individuals of all backgrounds, cultures, beliefs, and lived experiences. We strive to reflect the diversity of the communities we serve and are committed to equity and inclusion at every level of our governance.

We look forward to hearing from you!

Obuyisi bw'Omu Initiative

Obuyisi bw’Omu Initiative empowers underserved communities in Uganda—particularly women, youth, and children—through grassroots action, advocacy, and partnerships. It addresses key challenges including limited mental health support, poor water and sanitation, barriers to quality education, and the impacts of climate change. Programs create safe spaces for mental health awareness, improve clean water access and hygiene, and provide educational resources and mentorship to promote inclusive learning. Climate action efforts involve tree planting, conservation, and sustainable practices. By fostering community ownership and engaging volunteers, Obuyisi bw’Omu drives practical, sustainable solutions that enhance well-being and resilience for lasting positive change.

Role (Volunteer, unpaid): Marketing Specialist

Role Description: 

Obuyisi bw'Omu Initiative empowesr Ugandan communities with mental health, WASH, education, and climate resilience initiatives.

What you will do :

•Support Weekly Marketing Tasks: Assist with various marketing activities such as content creation for social media, campaign analysis, brand image improvement and more!
•Social Media Strategy: Help create and schedule content using Meta Business Suite based on basic social media marketing principles.
•Task Tracking: Check in and update your progress using the task tracker in Excel or Notion provided by the manager.
•Team Support: Be ready to step in and assist another team member with her tasks when needed.

Minimum Hours per Week: 10+ hours per week

Duration: 6+ months

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers. They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed. This incredible teamwork means we are able to help more cats and kittens in need.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Volunteering alongside colleagues including the branch coordinator/team leader, Cat Welfare team, branch development manager and Vet team to ensure that cat care policies, procedures and standards are applied
• Support fosterers to follow cat welfare policies and procedures
• Acting as the main point of contact within the branch for cat welfare and ensuring that welfare updates are shared and implemented effectively
• Supporting the branch by ensuring that accurate and up to date records of all cats helped are maintained, using specified systems
• Attending relevant volunteer training sessions and encouraging other volunteers to do likewise
• With the other volunteers, recruit, induct and support all branch fosterers and cat care volunteers
• Represent the branch at relevant meetings
• Play an active part in the branch committee, being part of the branch team leading on cat adoption information and updates
• Collaborating with the cat adoption team leader to ensure the highest standards of cat care are applied in line with our policies and procedures

We are seeking a dedicated and experienced Qualified Counselling Supervisor to provide online supervision for our counsellors.

Responsibilities:

• Group Supervision:
  • Facilitate fortnightly group supervision sessions for trainee counsellors.
  • Create a safe, supportive, and reflective learning environment.
  • Facilitate discussions around client work, ethical dilemmas, and professional development.
  • Encourage self-awareness, critical thinking, and the integration of theory and practice.
  • Provide constructive feedback and guidance to trainees.
  • Monitor trainee progress and identify areas for development.
• Ethical and Professional Practice:
  • Ensure supervision adheres to the ethical guidelines of the [Relevant Professional Body, e.g., BACP, UKCP].
  • Maintain accurate and confidential records of supervision sessions.
  • Stay up-to-date with current counselling theory, practice, and ethical guidelines.
  • Recognise and manage potential conflicts of interest.
  • Contribute to the development of the counselling service.
• Collaboration and Communication:
  • Liaise with placement coordinators and other relevant staff as required.
  • Provide timely feedback to trainees and placement coordinators.
  • Maintain professional boundaries.

Person Specification:

Essential Criteria:

• Qualified and experienced counselling supervisor with a recognised supervision qualification.
• Membership of a relevant professional body (e.g., BACP, UKCP) and adherence to their ethical framework.
• Significant experience in providing counselling supervision, particularly in a group setting.
• Demonstrable knowledge of counselling theory, practice, and ethical guidelines.
• Excellent communication, interpersonal, and facilitation skills.
• Ability to create a safe and supportive learning environment.
• Commitment to ongoing professional development.
• Ability to maintain clear and accurate records.

What difference will you make?

Ongoing Professional Development:

• Your support will help our counsellors stay up-to-date with the best practices 

Client Safety:

• You will help to protect clients, ensuring that counsellors are working ethically and effectively

Quality Assurance:

You will help us ensure that our counselling services are delivered to a high standard

Closing Date to submit applications: Sunday 14th December 23:59pm

Interview Period: Tuesday 16th December - Friday 19th December

We our looking to urgently hire 2 Neurodiversity Awareness Charity Administrators to join our team in the mission of raising awareness about neurodiversity and be a part of making an impact in the growing movement of neuroacceptance through their contributions.(To start on January 2nd 2026)

The Neurodiversity Awareness Charity Administrators will be well supported by the Trustees and there will be opportunities for CPD in Neuordiversity.

**PERFECT ADMINISTERAL JOB THAT CAN BE DONE REMOTELY FROM YOUR COMPUTER IN A FLEXIBLE MANNER WHICH CAN WORK WITH OTHER EXISTING CAREER ROLES– ONLY A RANGE OF 1 HOUR 30 MINUTES – 8 HOURS 15 MINUTES OF YOUR TIME PER MONTH CUMULATIVELY FOR THE ROLE (See monthly hours in Month-by-Month Job breakdown in attached pdfs)* **

**ROLE EXTREMELY SUITABLE FOR SOMEONE HOPING TO SEEK A REFERENCE EVIDENCING TEAMWORKING, RESPONSIBILITY, RELIABILITY AND CREATIVE THINKING FOR FUTURE JOB APPLICATIONS**

**ROLE EXTREMELY SUITABLE FOR SOMEONE KEEN TO BE INVOLVED IN MAKING A DIFFERENCE TO THE NEURODIVERSE COMMUNITY **

**ROLE DESIRABLE FOR ANYONE INTERESTED IN A ROLE IN THE ADMINISTRATIVE INDUSTURY**

CONTRACT LENGTH: JANUARY 2nd , 2026  – DECEMBER 31st, 2027 (Open to 2 Further Fixed-term Bi-Annual Renewals)

Key responsibilities

· To work with the organisation on a remote monthly basis to complete tasks (with assistance from our Trustees with task delegation and organising) which could include the following:

(i) Training: Attend remote training events on Neurodiversity & Marketing during January, February & April

(ii) Head & Deputy Head Trustee Job List Creation & Release: Utilise the existing job contracts of the Head and Deputy Head Trustees as well as their staff that they line manage to create a job list for the next month to be released on the 1st day of the next month. This is a bi-monthly rotatory role with your fellow charity administrator

(iii) Charity Administrator Job List Creation & Release: Utilise the existing job contracts of both your own contract and your fellow 2nd Charity Administrator to create a job list for the next month to be released on the 1st day of the next month. This is a bi-monthly rotatory role with your fellow charity administrator

(iv) Fundraising & Marketing (F&M) Trustees Job List Creation & Release:  Utilise the existing job contracts of the Fundraising & Marketing Trustees as well as their staff that they line manage to create a job list for the next month to be released on the 1st day of the next month. This is a bi-monthly rotatory role with your fellow charity administrator

(v) Fundraising & Marketing Team Roles, Events, Training & Assessments Calendar Creation + Release: In the later half of the month  utilise the job contracts of the Fundraising & Marketing Team as well as events calendars for upcoming Neurodiversity Youth Advocate Programme, CPD Project, Neurodiversity Awareness Street Clinics, and World Celebration dates for Neurodiversity + Skill Assessments to create a Table for the next month which summarises key roles, events, training & skill assessments  to be released on the 1st day of the next month. This is a bi-monthly rotatory role with your fellow charity administrator

(vi) Charity Administrator Email Monitoring: Keep an eye on the charity administrator inbox and redirect the relevant emails to the appropriate trustee throughout the month. This is a bi-monthly rotatory role with your fellow charity administrator

(vii) Biannual Trustee Meeting + AGM: In December & June, Minute taking and contributing to the Trustee meetings. There will be round up admin time as well to finish the edits of the minutes post meeting.

(viii) Neurodiversity Youth Advocate Programme Student Recruitment: Work with the Head Trustee to contact schools via work email to recruit students into the Neurodiversity Youth Adovcate Programmes in either June or July (rotates between both Charity Administrators- one is June, other is July) and September (one will do this in 2026, the other in 2027).

(ix) Scheduled E-mail Task: In September-February Send our Post-16 Neurodiversity Youth Advocate scheduled emails with information of the upcoming week’s session details and MS Teams Link. This is a bi-monthly rotatory role with your fellow charity administrator

(x) Fundraising Work: Locating friends, family and colleagues to crowdfund for the charity in May

Month-by-Month Breakdown of Jobs

Please see the Pdfs attached to see how each month is divided.