Learning support assistant jobs
About The Role
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
We are looking for an organised and enthusiastic Community and Events Fundraising Assistant to join our Fundraising team. If you have strong communication and organisational skills and a desire to be part of positive change, this position is for you!
In this role, you will focus on delivering exceptional customer service, providing vital administrative support, and helping us achieve the team’s income target. This is a fantastic opportunity for someone looking to develop their skills, as you will lead on projects crucial to Place2Be’s success.
This position is perfect for someone eager to start a career in fundraising or expand their expertise in community and challenge events fundraising.
Key Responsibilities:
- Customer care: Managing the team inbox as first point of contact and speaking confidently with supporters on the phone.
- Admin support: Logging accurate data on our fundraising database (CharityCRM)
- Project Management: Work with the team to lead on projects
- Support on key events and activities including Children’s Mental Health Week and London Landmarks Half Marathon
- Attend event activities, playing a key staff role
- Knowledge Development: stay updated on Charity law, best practices in community and events fundraising, and the fundraising market.
Skills Required:
- Excellent attention to detail, problem-solving skills, and customer service skills.
- Good working knowledge of MS Office applications, particularly Word and Excel.
- Ability to communicate with a wide range of people both internally and externally.
- Proactive and flexible approach with the ability to collaborate and work well in a team.
- Commitment to creating an equal, diverse, and inclusive culture.
- Strong commitment to our values: Perseverance, Integrity, Creativity, and Compassion.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 24nd September 2025
1st Interview date: 1st and 2nd October 2025
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Registered Charity
501 - 1000
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
Thank you!
Senior Prospect Development and Insight Manager
Contract Type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London Office (1 day a week in office)
Salary: £52,500 - £57,500
Are you an experienced prospect research and development professional, with a passion for insight-led fundraising? We’re looking for a unique individual who can inspire curiosity, forge collaboration, and spearhead prospect research and development across high value fundraising – helping to drive growth of Corporate Partnerships and Philanthropy income at Macmillan.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer – and we’re committed to driving a revolution in cancer care for the future.
We reach millions of people every year, from our Macmillan nurses supporting people with cancer across the UK today, to our work on pioneering innovations that are revolutionising diagnosis and treatment for the future. With your help, we’ll transform cancer care for good.
About the team
This role offers an exciting opportunity to join our ambitious High Value Stewardship & Operations team, part of the newly formed Partnerships Directorate, which is dedicated to building impactful, long-term relationships with philanthropists, corporate partners, and healthcare leaders.
You’ll play a pivotal role in bringing high value supporters into the heart of Macmillan, unlocking significant support to help tackle some of the most complex challenges facing people living with cancer, and the wider cancer care system.
This is a unique opportunity to shape the future of Corporate Partnerships and Philanthropy at one of the UK’s most loved charities. You’ll be part of a dynamic, inclusive and ambitious team, working to deliver real impact for people living with cancer.
About the role
As Senior Prospect Development and Insight Manager, you’ll lead the charge in identifying and qualifying high value prospects, overseeing rigorous due diligence, working with fundraisers to develop opportunities through the pipeline, and embedding a culture of collaborative, compliant, and insight-led fundraising across the division.
This is a unique opportunity to influence fundraising strategy and drive growth of Corporate Partnerships and Philanthropy income at Macmillan, equipping fundraisers with the intelligence and tools they need to deliver an exceptional experience for high value donors.
Key responsibilities:
- Lead the prospect development and insight function across Corporate Partnerships and Philanthropy
- Develop and implement a high value prospecting strategy to build a robust pipeline of qualified prospects
- Deliver high-quality research profiles and guide fundraisers in their own research
- Oversee due diligence processes, ensuring ethical and compliant fundraising
- Collaborate with fundraisers and leaders to monitor pipeline health and drive performance
- Foster a culture of curiosity, collaboration, and insight-sharing across the division
- Provide strategic analysis on fundraising performance, trends, and market intelligence
- Work with internal teams to ensure compliance with GDPR, the Data Protection Act, and ICO guidance
- Line manage and develop a high-performing team, driving an inclusive work culture
- Champion best practice in prospect development and insight-led fundraising
About you
The successful candidate will demonstrate the following skills and experience:
- Expertise in prospect research, network mapping, and gift capacity analysis
- Leadership skills, with line management experience (desired) and the ability to influence and deliver through others
- Excellent interpersonal and influencing skills, with the ability to engage senior stakeholders
- Excellent written and verbal communication skills
- Excellent research and analytical skills, with the ability to manipulate data to extract insights
- Knowledge of the current corporate and philanthropy fundraising landscape in the UK and globally
- Experience of using relational databases (ideally Raiser’s Edge)
- Understanding of GDPR and data protection compliance for prospect research
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 30th September
Interview dates: Virtual Interviews will be held week commencing 6th October and 13th October (exact dates TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
Registered Charity
More than 1000
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.
The client requests no contact from agencies or media sales.
Thank you!
Location: hybrid working - a minimum of two days per week in our Aldgate, London head office
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join the Challenge Events Team at Dementia UK, where you will help coordinate the day-to-day activities of the team, providing crucial administrative support and helping to deliver excellent supporter experiences.
As the Challenge Events Assistant, you will act as the first point of contact for challenge event supporters, responding to enquiries within agreed timeframes and ensuring an excellent stewardship through various means of communication outlets to motivate, recognise and reward supports to encourage their long-term support.
You will be responsible for coordinating fundraising resources, preparing fundraising materials ahead of race day events and ensuring that post-campaign data is utilised efficiently in order to thank supporters appropriately. Additionally, you will oversee administrative processes for the team including data entry, monitoring new supporters and updating projects plans.
To be successful in the role, you will have experience of building positive relationships and customer service expertise, as well as an understanding of using databases and Office 365. Additionally, we are looking for someone with excellent communication, organisational and planning skills with the ability to prioritise your workload.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Thank you!
The main job purpose is to work with our partners, schools and funders to ensure our programmes and activities in special schools, alternative provisions and other programmes are well supported, well managed and delivered to an extremely high standard.
The role will include:
- day-to-day administration of our SEND and Alternative Provisions programmes
- ensuring partner relationships are well managed and maintained
- supporting high-quality facilitation and delivery of workshops, activities and events
Read the full job pack here for more information and how to apply.
Please read the job pack in full and apply directly.
The client requests no contact from agencies or media sales.
Thank you!
Donnington Doorstep Family Centre is an independent, community-based children’s centre in East Oxford delivering a range of universal and specialist services. We are looking for two play assistants to support the Early Years service.
You will work as part of a small team of staff providing Drop-In play and support activities for babies, children, young people and their families.
To apply, please download the job description and person specification
Closing date: 8am Monday 29 September 2025
Registered Charity
6 - 10
Doorstep provides holistic support that is co-created with children, young people and families through building relationships and creating safe spaces
The client requests no contact from agencies or media sales.
Thank you!
Are you creative and passionate about making a positive impact in people’s lives?
In this rewarding role, you will encourage our care home residents to join in meaningful activities that promote mental, physical and emotional wellbeing.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
This is part-time, permanent role for 18 hours per week, with shifts over seven days.
Key responsibilities of the role:
- Plan and deliver a weekly schedule of activities, social events and meaningful experiences
- Liaise with staff and relatives regarding residents’ individual requirements with an aim to provide personalised and stimulating activities according to their preferences or objectives
- Assist and support our residents during meal times and create a relaxing and comfortable dining experience
- Provide comfort and company on a one-to-one basis if required and accompany residents to appointments and activities
The Royal British Legion operates six care homes across the UK, dedicated to providing exceptional residential, nursing, and dementia care to veterans and their families.
At Maurice House, fostering a supportive community is paramount. With a specialised dementia lodge, 12 acres of beautiful grounds, and a diverse range of engaging activities, we offer a warm and welcoming environment for our residents. The home features 77 en-suite bedrooms and comfortable lounges, while our expert care team provides specialized support, including dedicated care within our dementia lodge for up to 30 residents. With its blend of comfort, community, and exceptional standards, Maurice House provides a welcoming home where those who served feel truly valued.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Flexible hours to suit your needs
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.
We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.
This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.
This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.
Purpose of the role
- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary
Supporter care
- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
Donations and data entry
- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.
Fundraising & volunteer support
- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.
Other
- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.
Knowledge and experience:
- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).
Skills:
- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
Personal characteristics should include:
- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.
We reserve the right to update and amend your job description to ensure it accurately reflects the role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Team and Office Assistant
Reports to: Senior Manager, Team and Office
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Fixed Term Contract, to July 2026
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
The Role:
- To develop and maintain effective working relationships across RSTMH
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- To support with the management of the RSTMH office and office processes
- To undertake electronic and paper filing, and maintain filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the RSTMH meeting room
- To support with financial administration
- To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across RSTMH communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- To support with strategies to increase members of RSTMH
- To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- To support with membership management, ensuring data is up to date using CiviCRM
- To provide support to the managing editor for Journal-related tasks
- To ensure that all assigned tasks are completed to a high standard
- To participate in team meetings, planning and initiatives
- To assist in any administrative tasks to support the team and wider RSTMH community
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
Interested?
Please submit your application form by 15th October by 5pm BST.
Please note: We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
Thank you!
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Visitor Support Officer to join us on a permanent, full-time basis, working 36 hours per week. Due to the nature of the role, the post holder will be working on site 5 days per week.
The Benefits
- £27,864- £29,500 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a terrific opportunity for a customer-focused individual to step into a rewarding, frontline role with our dedicated organisation.
You'll play a pivotal part in supporting our visitors and making sure they have a positive experience in these historic and diverse parklands, taking a diverse, essential role.
Plus, you’ll be enabled to reach your full potential throughout this contract through a range of learning and development opportunities.
So, if you want to join a team dedicated to preserving and enhancing London's green spaces for generations to come, then apply today!
The Role
As a Visitor Support Officer, you will provide excellent customer service to visitors by responding to phone calls, emails and face-to-face interactions at the reception desk at our headquarters in Hyde Park.
Alongside the Visitor Support team, you will triage and answer visitor support enquiries, ensuring accurate record keeping of relevant information via our CRM and other internal systems, ensuring key visitor feedback is acknowledged, and investigating and responding to complaints, escalating where necessary to support an effective and timely resolution.
Whilst working at the reception desk at our HQ building, you will manage face-to-face interactions with external and internal colleagues and park visitors, as well as performing building administrative tasks.
About You
To be considered as a Visitor Support Officer, you will need:
- Experience of working in a customer-facing and/or service environment
- At a minimum, GCSEs or equivalent at level 4 / Grade C or above in Maths and English
Other organisations may call this role Receptionist, Secretary, Customer Service Advisor, Customer Care Advisor, Administrative Officer, Administrative Assistant, Visitor Experience Officer, or Customer Service Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
Registered Charity
101 - 500
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.
We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.
This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.
This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.
Purpose of the role
- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary
Supporter care
- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
Donations and data entry
- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.
Fundraising & volunteer support
- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.
Other
- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.
Knowledge and experience:
- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).
Skills:
- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
Personal characteristics should include:
- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.
We reserve the right to update and amend your job description to ensure it accurately reflects the role.
Thank you!
Finance and Operations Assistant
Bristol & Weston Hospitals Charity
Bristol, Bristol City (Hybrid)
£24,500 per year
Full-time
Contract (FTC 12 month contract)
Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater!
We are a Disability Confident Employer
Job description
The Finance and Operations Assistant will provide essential administrative and operational support across the Finance and Grants team. This is a varied role requiring excellent attention to detail, strong organisational skills, and the ability to manage competing priorities.
KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED
Essential
• Strong organisational skills with the ability to prioritise and manage different tasks.
• High level of accuracy and attention to detail.
• Confident communicator, able to deal with queries by phone and email in a professional manner.
• Good IT skills, including Microsoft Office (Excel, Word, Outlook).
• Ability to work flexibly across different functions and as part of a team.
Desirable
• Experience working with finance or grant management systems.
• Previous experience in a finance, grants, or operations support role.
• A genuine interest in the work of our charity and enthusiasm for supporting our mission.
MAIN DUTIES & RESPONSIBILITES
Finance Support
• Count and reconcile all cash donations, preparing receipts and ensuring timely banking.
• Work with the Junior Finance Officer to ensure banking is carried out regularly and that cash held remains within insured limits.
• Prepare and submit weekly and monthly Lottery reports for both internal monitoring and Gambling Commission compliance.
• Issue receipt books and maintain an up-to-date receipt book log.
• Manage stationery orders and oversee the receipt of goods.
Grant Administration
• Manage the Grants and Payments inboxes, responding to and allocating queries in a timely and professional manner.
• Monitor the Grants phone line, dealing with queries and escalating where necessary.
• Log incoming applications onto spreadsheets, ensuring accurate records are maintained.
• Set up grant application and payment folders, ensuring all relevant documentation is stored correctly.
• Support approvals administration including saving emails, generating GA numbers, and drafting approval emails and letters.
• Support the Grants Officer to upload new grant commitments onto Exchequer.
• Support the Grants Officer to write off grant commitments in Exchequer when required and update associated working folders.
• Order grant-related items on the charity credit card as required.
Operations Support
• Support the Director of Finance and Operations with a range of operational and administrative tasks.
• Administer all-staff training on the organisation’s e-learning platform, ensuring compliance records are up to date.
• Support with HR data input and maintaining accurate employee records.
• Assist with other ad-hoc operational tasks, including compliance and other project related support.
Benefits:
27 days annual holiday entitlement, plus bank holidays, an additional day off for your birthday and a bonus wellbeing day
Hybrid working, with a great central Bristol location for office days
Flexible working opportunities
Employer pension contributions - up to 8% matched
Life insurance cover
Blue Light card with discounts across categories such as holidays, cars, days out, fashion, gifts, insurance, phones and many more
Excellent work culture and environment
Access to an Employee Assistance Programme
Social events with the whole charity team
The client requests no contact from agencies or media sales.
Thank you!
Senior Team Healthcare Assistant
Permanent Contract
Location: Harrogate Based
Hours: 37.5 hours per week (24 hours shift pattern, 5 over 7 including nights and weekends)
£31,461.18 per annum FTE (45% of hours need to be in unsocial hours)
Brand: Saint Michael’s Hospice
Closing Date: 12th October 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Interviews will take place in Harrogate within two weeks of closing date
Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.
We are an independent charity powered by local communities. Every day, we help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen.
About the role
As a Senior Team HCA, you’ll be at the heart of our mission to deliver compassionate, high-quality, patient-centred hospice care. You’ll provide holistic, evidence-based support to individuals with life-limiting illnesses, ensuring patients and families receive both emotional and practical care during life’s most vulnerable moments. Acting as a shift leader, you’ll guide and mentor Healthcare staff, allocating tasks, ensuring care plans are delivered, and inspiring your team to provide the very best standards of care.
This role is about more than daily care, you’ll actively contribute to service development, innovation and governance, supporting audits, policy reviews and improvement projects that shape the future of our services. You’ll play a vital role in staff development too, helping to train, nurture and retain a motivated, skilled workforce committed to delivering excellence.
To thrive, you’ll bring at least three years’ experience in a specialist care setting, ideally with two years leading end-of-life care. Compassionate, resilient and highly organised, you’ll be confident in clinical practice while skilled in leadership, mentoring and decision-making. With strong communication skills, IT proficiency and a sound understanding of safeguarding, infection control and multidisciplinary teamwork, you’ll be a role model for best practice. Above all, you’ll embody our hospice values, compassion, dignity, inclusivity and professionalism and act as a positive ambassador for hospice care within the community.
How we look after you
- We put people first in all that we do, which includes our own team
- Wellbeing and resilience support with a dedicated team by your side
- Flexible and hybrid working for many roles
- A supportive and caring environment
- Opportunities to grow, develop and progress, with culture of lifelong learning
How to apply:
- Please click Apply and you will be forwarded to the vacancy page on our website. Click on the role and this will open the application form.
- Download and read through job description (via the ‘Downloads’ section at the top of the advert) as you will need to tell us how you meet the essential requirements of the role.
- Make sure you answer all supplementary questions as part of your application otherwise your application will be automatically rejected.
- We recommend reading the application pack “Joining Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s” and browsing the “Join our team” pages of our website, which will provide lots of useful information about what it’s like working for us and how the recruitment process works.
- Did you hear about this role from a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Our values
- We put the people who use our services at the heart of everything we do
- We are caring and compassionate
- We are personal and supportive in our approach
- We engage positively
- We are responsive
- We are driven to do better
- We are fair
- We are professional
- We work collaboratively
- We are accountable
Living out our values
- Our behaviour framework puts our values in the context of our everyday work. See what this includes at
- We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation. As part of our commitment to equality, diversity and inclusion, we collect and monitor EDI data of applicants to help us ensure that our policies and procedures are effective in promoting equality. The information you provide in the Equality, Diversity, and Inclusion section of the application form will have no bearing on your application, it is only used for diversity monitoring and is not visible to hiring managers.
- We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services. Please see our safeguarding statement on our website:
· If you require any support or adjustments to be able to apply for this role, please let us know by emailing
· We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via to discuss other opportunities across our family of services.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
North Yorkshire Hospice Care has a duty to protect those who receive our support. Roles within our organisation are exempt from the Rehabilitation of Offenders Act 1974. All applicants aged 16 or over who are offered employment will be subject to a Disclosure and Barring Service (DBS) check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, and convictions. Applicants will not be discriminated against due to convictions and cautions, but will be considered on their merit. Should a successful candidate have any convictions or cautions, the nature of the position and the circumstances and background of the offences will determine if it is possible to proceed with the appointment.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
Registered Charity
101 - 500
A family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s. We support people living with terminal illness and bereavement
Thank you!
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.
To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Demonstrable experience in a similar role
- Experience of using databases
- Excellent customer service experience
- Experience of working with sensitive information
- Experience of and passion for, delivering excellent supporter care
- Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
- Fast and accurate data entry skills
- Good standard of numeracy
- Proven administrative skills
- Excellent communication skills by phone, email, and post
- Experience of delivering timely and accurate responses
- Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
- Must be a team player as well as being able to work on own initiative
- Strong empathy for the aims and work of Islamic Relief
- Knowledge of Data Protection Act/GDPR
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Thank you!
About Us
The Association for Post-Natal Illness (APNI) is a national charity that provides information, support, and advice to women experiencing post-natal depression. We also support partners, friends, and family members.
We are seeking a Trainee Administrative Assistant to join our small and supportive team in Fulham.
The Role
This is a fantastic opportunity for someone looking to gain hands-on experience in the charity sector. In this role, you will:
- Provide frontline support by answering our helpline, emails, and letters (with full training and supervision).
- Maintain contact with volunteers, supporters, and beneficiaries.
- Learn to use our internal database and support profile-raising activities.
- Help with communication to health professionals (midwives, health visitors, etc.).
- Occasionally liaise with journalists to provide general information.
Training & Support
We’ll provide full training during the first six months with ongoing support from experienced colleagues.
Benefits
- £15/hour during training, rising to £17/hour after probation.
- 4 weeks’ paid holiday per year (pro rata), plus long office closures at Christmas and Easter.
- Sick pay after two weeks of illness.
- Flexible working options after initial training.
Who We’re Looking For
This role would suit someone who is organised, empathetic, and eager to learn. No prior charity experience is required. Some knowledge of post-natal depression would be helpful, but it is not essential. A positive attitude towards people experiencing mental illness is essential, along with enthusiasm and a genuine commitment to our mission of supporting women through one of the most challenging times in their lives.
We welcome applications from all candidates, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. Please note, due to circumstances beyond our control, candidates must be able to climb and descend two flights of stairs to access the charity office.
The client requests no contact from agencies or media sales.
Thank you!
We are a dynamic charity which supports adults with Learning Disabilities, Autism and Mental Health. We operate two Learning Centres, Charity Shop and Café in Northampton, and we aspire for further growth within the West Northants area.
We place our service users at the centre of what we do and pride ourselves on their having a fulfilled happy time. Our ethos, our motive is their achievement.
We are recruiting a Head of Care Services to join our senior team and to play their part in the ongoing development of our activities, ensuring that we maintain high quality standards and a person-centred approach. The ideal applicant will have experience in ensuring the care and wellbeing of individuals, ideally with learning disabilities, autism and mental health, including the preparation of the range of paperwork and audits covering all aspects of care in a Day Centre setting,
The postholder will have knowledge of managing staff and supporting them to achieve positive outcomes, experience of interacting with Social Services and Health professionals, knowledge of Safeguarding procedures and managing the minimising of risk, strong I.T and communication skills and ability to contribute as part of a team and on their own initiative.
A full clean U.K. driving licence and qualification in Health and Social Care are welcomed.
We value our staff team and are accredited by the Living Wage Foundation in paying all our staff on or above the Real Living Wage.
Please note we require a CV and a completed application form.
References and a full enhanced DBS check will be required.
Closing date for applications: Tuesday 7th October 2025
Interviews: Week commencing Monday 13th October 2025,
If you would like an informal conversation about the role, please contact Spectrum Northants CEO using the e-mail or phone number previously mentioned.
