Legacy Engagement Officer Jobs in Westminster, Greater London

An exciting opportunity for a motivated and creative fundraiser to develop a strategic programme of mid to high level donors for a charity working to build a fairer UK justice system within everyone’s reach.

As the Major Gifts Fundraiser, you will play a pivotal role in developing and sustaining fundraising relationships, working closely with the Director of Development, Chief Executive and Senior Management Team. You will be an integral member of the Development Team and work across other teams, particularly the Communications and Policy Teams to maximise fundraising and engagement opportunities and to deliver a first-class giving experience to every major individual donor.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Thursday 16 May 2024. Please mark your email with ‘Major Gifts Fundraiser’ in the subject line.

Interviews will be held on Wednesday 5 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Women’s Pioneer Housing is a values led organisation with residents at the core of every service we provide. The role of the Resident Engagement and Resolution Officer is multi-faceted, not only will you be driving and delivering a growing resident engagement programme you will also handle the administration and complexity surrounding formal complaints.

This is a key role to support the organisation to deliver a service responsive to our resident feedback, as well as meeting governance arrangements and external scrutiny around resident involvement and complaints.

You do not need to have direct experience in these areas, but you must be astutely organised, assertive to chase management members to meet their deadlines and be adaptable.

The transferable skills you have will allow you to work collaboratively with staff across the organisation and with our residents. Your interpersonal skills will allow you to professionally and positively interact with different groups of stakeholders, building relationships where you are trusted and inspire confidence.

You will contribute to ensuring our quality standards are met and our services deliver in meeting our resident’s expectations. To do this you will be able to translate information, policies and legislation demonstrating excellent verbal and written communication skills in your dealings with stakeholders.

We provide homes for women of all ages and backgrounds and work closely with our residents to review and continuously improve our homes and services. Our colleagues represent our resident communities and our workforce is also diverse. We welcome who you are, what you are and what you bring and will eradicate discrimination on the basis of race, religion, sex, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We appreciate applicants from all backgrounds.

What we offer 

We offer hybrid working and flexi time working. You will be fully enabled to work from home with a laptop and mobile phone provided. Embracing our one team ethos, our entire team work together at our head office at least one day each week which will support you in your work bringing opportunities for you to build positive relationships with colleagues actively enhancing our culture.

We will provide a comprehensive induction programme with an opportunity to learn, develop and drive your own work.

Our benefits package includes:

• 26 days annual leave plus bank holidays rising to 29 days after 5 years of service.
• A generous flexi-time working arrangement, enabling you to accrue up to 26 days additional time-off in lieu each year
• A generous pension scheme
• Retail portal benefits programme
• Heath and well-being councelling
• Membership with the Chartered Institute of Housing

How do I apply?

Please send us the following three documents

• An up-to-date CV which shows your full career history, we recommend that this is no longer than two pages;
• A supporting statement marked “Resident Engagement and Resolution Officer” explaining why you are interested in this role and detailing how you fulfil the person specification. 
• A completed Diversity Monitoring form.

Applications must be received by 12noon on Tuesday 29 April 2024 with the subject heading “Resident Engagement and Resolution Officer”

We will hold face-to-face interviews for this role on the week beginning on 6 May 2024. We will contact successful applicants directly to organise interviews.

ABOUT THE ROLE

The Engagement & Marketing Director role was created last year to drive forward our next strategic phase of engagement – determining how we influence, engage and mobilise people and communities to plant and protect urban trees. The maternity cover will continue to work closely with the senior team to finalise the engagement strategy and implement from 2025. The maternity cover will lead our Engagement & Marketing team to drive awareness and understanding of the importance of urban trees, deepening our connections with urban communities, growing our communications reach to engage target audiences, and boosting our Individual Giving programmes linked to regular giving, payroll giving and legacies.

The successful candidate will be a proven community engagement professional with senior-level marketing experience, a demonstrable track record of team leadership and experience of developing and delivering against strategic objectives. You will be credible and comfortable operating at senior levels with third sector stakeholders as well as grassroots communities.

ABOUT TREES FOR CITIES

Trees for Cities is an ambitious, far-reaching organisation. Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and overseas. We are a growing organisation that suits ambitious, dedicated and passionate staff.

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.

HOW TO APPLY

Please visit our website to view the full job description. To apply for the role of Engagement & Marketing Director (maternity cover), please send your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification with the subject heading 'Engagement & Marketing Director (maternity cover)'.

To have an informal discussion about the role, please contact Sylvia Linton at Trees for Cities.

Deadline to apply: 9am on Monday 29 April 2024
Interview dates: 13 – 20 May 2024
If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.

Registered Charity No: 1032154

Role Purpose

The purpose of the Fundraiser role is primarily to raise funds from UK trusts, foundations and statutory funders and to identify, generate, grow and maintain this vital income stream. Some engagement to support other strands of fundraising will be required.

​Context

The post-holder will work to the Chief Financial Officer and closely with the Chief Operating Officer and other managers of Cathedral teams. Their role will involve research and information gathering on potential donors and funding opportunities, a creative and broad approach to application planning and writing, good written and interpersonal skills and attention to detail in managing application and post-grant reporting processes. It requires the post holder to take a wide interest in all aspects of Cathedral life in order to deliver effective funding support to the work of colleagues. 

Overview

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard, shop and café. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all. Donations from visitors, our cathedral community and crucially from trusts and foundations are vital in supporting the work of our team to deliver its work and to conserve the fabric of our heritage site.

Job Description

Job Title: Fundraiser (Grants and Trusts)

Reports to: Chief Financial Officer (CFO)

Key Relationships: Chief Financial Officer, Chief Operating Officer, Finance Manager, Marketing & Communications Manager, Heads of Department

Salary: £38,000-£40,000 per annum

Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility required. Requests to work from home 1 day per week will be considered.  

How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13th May 2024 at 12pm. 

Interviews: Monday 20th May 2024

Main Duties and Responsibilities

Research and Identification of Funders

• Develop and maintain a comprehensive understanding of our research projects and research funding plans, including in response to requests from Heads of Department and Senior Management Team;
• Research, identify and prioritise potential grants, personal & institutional trusts and statutory funders and funding opportunities, including keeping up to date with new fundraising opportunities in the faith and heritage sectors and in London;
• Undertake research on funders and grant making bodies to assess their potential for funding opportunities;
• Gather information and budgetary information from cathedral colleagues as required by potential funders;
• Develop and write high quality, compelling fundraising proposals and applications which communicate Southwark Cathedral’s funding needs clearly and concisely;
• Work with the Marketing & Communications Manager to develop a compelling case for support documents and other donor materials to attract support for our research projects;
• Develop and maintain a pipeline of applications to trusts & foundations.

Fundraising

• Secure funding from UK trusts, foundations and statutory funding bodies to meet Budgetary targets and support proposed future projects at the Cathedral;
• Support the implementation of a trusts and foundations programme, with a view to increasing funding for flagship projects alongside core unrestricted funding;
• Assist with the organisation of fundraising events as required;
• Ensure approaches to trusts and other donors are streamlined and targeted.

Contact and Liaison

• Manage the Cathedral’s donor records including gift aid declarations, personal information and legacy pledges and other non-financial information provided by donors - adhering to data protection best practice at all times;
• Liaise with the Marketing & Communications Manager to analyse the existing donor communications and suggest improved methods of engagement;
• Liaise with the Marketing & Communications Manager to arrange for the creation and maintenance of pages on the Cathedral website that highlight the fundraising activity and communicate successes achieved;
• Act as the primary point of contact for all existing and potential trust and grants funders, directing enquiries as appropriate;
• Develop a network of strong relationships with existing and prospective grant, trust and statutory funders;
• Organise meetings and events for prospective supporters and provide briefings for colleagues.

Information Management, Monitoring and Evaluation

• Maintain the Cathedral’s fundraising database, ensuring all records are updated and maintained correctly in accordance with the Cathedral’s data protection policy;
• Manage the reporting, recording and administration progress of existing grants, advising relevant members of the team well in advance of reporting deadlines;
• Work with others to develop and implement effective evaluation, monitoring and reporting processes for funders, and ensure reporting requirements are fulfilled and activities remain outcome and impact focused;
• Manage and maintain records and monitor progress of applications and relationships, including working to agreed KPIs;
• Prepare regular progress reports on fundraising and activities for SMT and the Chapter as required;
• Use the Cathedral’s fundraising database to analyse the success rates to support fundraising strategy and individual projects;
• Work with the Finance team to ensure that all funding is quickly and correctly processed and acknowledged and that financial reports are available in the appropriate format;
• Work with the Governance & Committees Manager and Finance Team to support reporting requirements and compliance with the relevant legislation and codes of conduct;
• Work with the COO and Marketing & Communications Manager to create appropriate evaluation and legacy documentation.

Other

• Manage the relevant administration that accompanies this role, including booking meetings and taking minutes as required;
• Play an active role as a member of the Cathedral team, supporting each other as required;
• Be an ambassador for the Cathedral and assist the Fundraising Advisory Panel in developing positive relationships with the Cathedral’s key stakeholders.

The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.

Person Specification

Knowledge/Experience

• You will have experience of writing fundraising bids and completing engaging applications;
• You will have knowledge and experience of heritage, community or religious grant-funding sources and how to access them;
• You will have experience of handling applications and administrative procedures for grants;
• You will be proficient in project finances, and budgeting, with skills in persuasion, advocacy, problem-solving, and decision-making;
• Knowledge of best practice in the trusts sector is important;  
• You will have strong interpersonal, communication, and influencing skills;
• Experience in a small or medium-sized charitable organisation;
• Membership of the Chartered Institute of Fundraising is desirable.  

 Skills/Aptitudes

• Competent in the use of Microsoft Office applications;
• Able to think creatively and laterally about funding approaches;
• Good communication skills, both written and oral;
• Strong administrative skills and attention to detail;
• Good interpersonal skills, including the ability to liaise with a wide range of contacts and build and maintain effective working relationships.

 Personal Attributes

• Able to work on own initiative and to plan and prioritise workload effectively;
• Discreet and able to work confidentially with donors;
• A good team player with ability to relate equally well to paid and voluntary staff;
• Able to demonstrate sympathy with the aims and objectives of Southwark Cathedral.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.

Terms and Conditions

Working Hours

The working hours shall be 35 hours per week (exclusive of meal breaks). Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days per annum as well as statutory bank holidays, with an additional 5 days (pro-rata) after 10 years service. 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season Ticket Loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.

This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.

You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.

This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.

The ideal candidate will have experience of: 

• Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
• Using databases to inform Individual Giving campaigns
• Managing and delivering budgets and working with agencies
• Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.

This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.

This is a hybrid role requiring 50% time in their Central London Office.

Benefits include;

• 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
• Enhanced maternity & parental leave pay
• Pension scheme - Contribution rate is 4% employer and 4% employee.
• Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
• Continuous career development and training

This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Individual Giving & Engagement Manager, an excellent opportunity to join an ambitious, growing, and vital medical research Charity, based in Central London. Hybrid working; 2 days per week office based, 3 days per week working from home.

Are you a highly skilled and experienced Senior Individual Giving Fundraiser, looking for a role where you can make a significant impact to an Individual Giving program, and join an ambitious Fundraising team?

Due to heavy investment and ambitious growth plans across Individual Giving & Engagement, this newly created role will play a pivotal role in achieving key objectives and income targets across the Individual Giving & Engagement program.

As the Individual Giving & Engagement Manager, reporting to the Head of Individual Giving & Engagement, working closely with the Supporter Engagement Manager and Digital Marketing Officer and wider marketing team, you will be responsible for a portfolio of Individual Giving & Engagement products across single, regular, prize-led, payroll, legacy and in-memory giving.

You will be responsible for the management of these products and campaigns, the planning and implementation of these campaigns in consultation with the Head of Individual Giving & Engagement. You will lead on the management and development of projects and campaigns to acquire and increase the value and loyalty of new and existing supporters across both digital and direct channels.

Key Responsibilities:

• Strategy: In collaboration with the Head of Individual Giving and Engagement, develop a strategy for your portfolio of Individual Giving & Engagement campaigns and projects. Contribute to the overall annual planning process and the direction for the Individual Giving & Engagement programme across cash giving, regular giving, prize-led, legacy and in-memory products and channels.
• Planning; Work with the Head of Individual Giving and Engagement and Supporter Engagement Manager on the development of the acquisition programmes inc., contact, engagement, and lead generation strategies.
• Innovation & Product Development; Manage a continuous test and learn cycle of new channels based on audience insight and sector learnings and trends.
• Internal Stakeholder relationships: Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects. Identify opportunities, make recommendations, and create plans for the cross-sell of Individual Giving & Engagement campaigns across all existing audiences.
• External Stakeholder management: Account manage suppliers/agencies to maximise value and ROI for services and campaigns. Brief, manage and monitor performance of suppliers and where appropriate periodically review.
• Financial Management: In line with the strategy, produce commentary for annual budgets and monthly reforecasts for review and sign off by Head of Individual Giving and Engagement.

To be successful within this very exciting Individual Giving & Engagement Manager role, our client is looking for you to have proven experience and knowledge of;

• Developing, managing, and delivering Individual Giving Campaigns (acquisition and retention) across a variety of direct and digital channels and across a wide range of products, such as; single giving, regular giving campaigns across cause-led and prize-led campaigns.
• Project management of campaigns, developing, monitoring and evaluating acquisition and retention campaigns within agreed timescales and budgets. Reporting results and make recommendations to improve performance.
• Managing, monitoring, and reviewing external suppliers and agencies.
• Creative thinking and innovation in the development of processes, supporter communications and fundraising products.

This role is being recruited on a rolling basis, with an asap deadline date. If of interest, please apply immediately.

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

Mid-Level Giving Officer

Position Objective:

The Mid-Level Giving Officer will support PETA’s impact and growth through their work with an exciting portfolio of mid-level donors typically giving £250 - £999 size gifts. They will be responsible for managing all aspects of cultivating, stewarding and soliciting from this pool of valued supporters, including Vanguard Society Members, to provide a first-rate donor experience while deepening members’ engagement and financial support. The Mid-Level Giving Officer will also work collaboratively with other departments to enhance the mid-level donor experience, identify and refer major donor prospects to the appropriate team members, and ensure that efficient processes are in place.

Term of Employment:

Full-time

Location:

London (hybrid)

Reports to:

Assistant Director, International Fundraising

Salary:

£30,000 - £35,000

Primary Duties and Responsibilities:

• Manage and maintain a portfolio of Vanguard Society donors and prospects
• Creating engaging donor journeys and presenting opportunities for deeper engagement
• Develop and implement donor-specific plans of strategic communication touches by phone, email and mail. This will include updates on PETA’s progress and victories, messages of gratitude, invitations to events, and asks to donors to increase their financial support. 
• Manage a portfolio of Vanguard Society and mid-level donors, each giving £250 + or with the capacity to make annual gifts at a higher level (at one time as well as cumulatively), including cultivating and stewarding each donor to increase their engagement and giving.
• Solicit and close gifts from assigned mid-level donors.
• Regularly qualify new prospects and donors in their capacity, inclination, affinity, and readiness to give.
• Track and achieve key activity and revenue metrics, while meeting weekly with the manager to report on progress, challenges, and opportunities.
• Ensure that mid-level donors’ database records are updated in a timely fashion. Document pertinent information (meetings, correspondence, notes, etc.) for the purpose of enhancing and developing PETA's donor database.
• Coordinate and collaborate with other teams and colleagues, including legacy, direct response, data, prospect research and communications, to enhance the donor experience and ensure that efficient processes are in place.
• Stay up-to-date on mid-level fundraising techniques and methods used in the nonprofit sector and attend professional-training opportunities as well as weekly coaching and progress reporting meetings
• Conduct oneself in a professional, friendly and truthful manner to donors.
• Perform any other duties requested by the supervisor.
• Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
• Work with key PETA staff to find ways to engage donors in our mission, including by meeting supporters face to face or over the phone
• Monitor donors’ motivations and help to contribute to tailor cultivation events
• Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
• Keep all donors in the portfolio up to date on the campaigns and initiatives of PETA and our affiliates
• Document pertinent information for the purpose of enhancing and developing donor profiles, including demographic, donation, correspondence, membership, and personal information for Vanguard Society members
• Maintain and expand knowledge of relevant departmental software (e.g. Raiser’s Edge, NXT, etc) in order to improve communication with donors
• Assist with the preparation and proofreading of mailings and other communications, as needed
• Monitor the acknowledgment process at Woods, working closely with staff to ensure that acknowledgements and welcome packs are sent out efficiently and that queries are passed to us within the agreed timeframe
• Maintain strict confidentiality at all times
• Perform and manage any other projects or duties requested by the supervisor

Qualifications:

• Fundraising experience
• Excellent written and verbal communication skills
• Thorough knowledge of animal rights issues and PETA campaigns
• Demonstrated exceptional attention to detail
• Demonstrated ability to prepare professional business communications
• Proven ability to interact with donors in a professional and personable manner
• Proven ability to manage multiple projects simultaneously and effectively
• Proven ability to take initiative and work independently
• Commitment to PETA's objectives
• Adherence to a vegan lifestyle strongly preferred

Crossroads Care Surrey is a non-profit organisation dedicated to supporting unpaid carers throughout Surrey. With a strong commitment to making a difference in the community, we are seeking a passionate and results-driven Individual Giving Officer to join our team. 

This role presents a unique opportunity to contribute to the success of our mission by cultivating meaningful relationships with individual donors and driving our fundraising efforts to new heights.

What will I be responsible for?

You will play a crucial role in fostering relationships with individual donors to secure financial support for the organisation. 

You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding for the organisation.

Report directly to the Fundraising Manager and work closely with other members of the Development team.

What we can offer you:

•    Salary of £35,000 - £37,000 per annum
•    Company pension scheme
•    Life assurance (2 x annual salary)
•    Refer a friend scheme

Could this be the ideal role for me?

To be considered for this role, you will require the following skills and competencies:

•  Proven experience in individual fundraising, donor relations, or related fields.
•  Strong written and verbal communication skills.
•  Excellent interpersonal and relationship-building abilities.
•  Familiarity with fundraising databases and CRM systems.
•  Knowledge of current trends and best practices in individual giving and philanthropy.
•  Ability to work independently and as part of a collaborative team.
•  Strong organisational and project management skills.

Other
•  Live in Surrey or its surrounding area. 
•  Clean driving licence and reliable vehicle.
•  Willingness to travel.
•  Passionate about the work we do.

Please note, all candidates must provide proof of Right to Work in the UK. We cannot offer sponsorship to overseas applications. 

We are an equal opportunities employer, committed to safeguarding and the welfare of our clients. We expect all staff and volunteers to share this commitment.

Are you an inspirational leader with significant experience in leading successful Fundraising or Income Generation teams? Samaritans is looking for a new Assistant Director of Supporter Engagement. 

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You’ll lead our mission in creating a first-class experience for our invaluable supporters. If you're passionate about driving change, fostering high-performing teams, and championing supporters, we want to hear from you!

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• £75,000-£78,000 per annum

• Permanent, full time role (35 hours per week)

• Hybrid working: Linked to our Ewell (Surrey) office with home and office working 

• In office working - we'd love to see you in person at least twice a month

• We are passionate about flexible working, talk to us about your preferences

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Your Role

As our Assistant Director of Supporter Engagement, you'll be an integral part of our External Engagement team, reporting to our Executive Director. Your days will be filled with strategic challenges and opportunities as you lead and manage our supporter engagement activities. From developing fundraising strategies, to overseeing our diverse portfolio of fundraising products, your leadership will drive sustainable growth in voluntary income and support.

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You’ll inspire and nurture a talented team including Individual Giving, Legacies & Supporter Care, Community &  Events and Income Data and CRM. We are a passionate and supportive team, with a team culture that we're proud of, and together we are transforming supporter engagement at Samaritans. 

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What makes this role unique 

You’ll be working for one of the UK & ROI’s most trusted charity brands. Samaritans has over 23,000 volunteers & staff dedicated to ensuring we can be there for anyone struggling to cope. Our network of passionate supporters creates a rich and diverse range of opportunities for sustainable growth. 

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At Samaritans, we're dedicated to our vision of fewer lives lost to suicide. Our commitment to equity, diversity, and inclusion is at the heart of everything we do, along with our unwavering belief in the importance of incorporating the voices and insights of those with lived experience.

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What you’ll bring: 

• Proven leadership and management abilities, with a knack for empowering and motivating teams.

• Extensive fundraising experience and a track record of success in income generation.

• Strategic understanding of how to use customer data to increase engagement and income.

• Strong interpersonal and communication skills, with a considered approach to strategic challenges. 

Job Description is here​

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What’s in it for you – our benefits 

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

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Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

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Hybrid and flexible working 

We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, pick up your children, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us. 

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Being Inclusive 

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Application 

If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and cover letter (2 pages max). Please include within your cover letter your transferable skills, motivations for applying and what you believe to be the key current challenges and opportunities for supporter engagement teams within the UK. 

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Applications close at 9 am on Wednesday 1 May. First stage video interviews on 9 and 10 May, with final face to face interviews likely 14 and 15 May in Ewell (Surrey). 

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Join Samaritans in our mission to create a world where everyone has the support they need. Apply now and be a part of something truly impactful.

Harris Hill are delighted to be working a Surrey based Carer’s charity to recruit an Individual Giving Officer. In this newly created role you will play a crucial role in nurturing relationships with individual supporters to make a difference to the carer’s the charity  supports.

As Individual Giving Officer you will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the organisation.

 Key responsibilities will include:

• Identifying, cultivating, and stewarding relationships with individual donors to maximise financial support
• Planning and executing individual giving campaigns, leveraging all available communication channels to engage donors effectively.
• Organising and coordinating donor events, creating opportunities for meaningful engagement and recognition.
• Collaborating with cross-functional teams to align fundraising strategies with organisational goals.
• Contributing to the development and implementation of a comprehensive individual giving strategy.

This position would ideally suit a candidate with;

Proven experience in individual fundraising, legacy fundraising, donor relations, or related fields.

• Strong written and verbal communication skills.
• Excellent interpersonal and relationship-building abilities.
• Familiarity with fundraising databases and CRM systems.
• Knowledge of current trends and best practices in individual giving and philanthropy.
• Ability to work independently and as part of a collaborative team.

This is a homeworking role, however you will be required to be present at the Leatherhead office and events on a semi-regular basis, so is most suitable for candidates within a commutable distance.

For more information about this position and next steps please apply here now.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The purpose of the role is to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of existing supporters as well as attaining new supporters.

Reporting to the Director of Income Generation and leading the Individual Giving Team, the post holder will work closely with colleagues across the fundraising and marketing teams to; create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam giving) lottery and raffle and other income streams associated with individual giving. The post holder will be working to and reporting on ambitious income and expenditure targets and ensuring that supporters have a positive experience of the charity.

The postholder will lead a Donor Administration Manager to deliver on a positive donor/supporter experience with the aim of retention of current supporters for the long term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby.

Key Responsibilities:

· Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement

· Champion best practice and stewardship with individual supporters

· Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing

· Co-ordinate all communications and messaging targeted at existing supporters

· Measure performance against campaigns and appeals

· Lead on marketing and communications around Legacy giving and the Legacy and In-Memoriam supporters journey

· Lead on other forms of individual giving income streams such as the lottery or raffles, horizon scanning for new opportunities

· Ensure that CRM data is used effectively across the charity

· Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation

· Support data benchmarking, prospect research and audits as required

· As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing

 Individual giving, core fundraising activity

 · Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities

· Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc

· Regularly report back to the Director of Income Generation on plans and activities

· Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products

· Identify and develop key audience segments, in conjunction with the marketing team

· Proactively keep up to date with new trends, technologies and opportunities in relation to supporter experience and direct marketing

· Develop peer networks across the sector

· Responsible for budget management and financial approvals

· As part of ongoing annual operational planning, monitor income and expenditure and draw up relevant departmental budgets

Research & Service Development

 · Identify individual giving trends and use this knowledge to continually develop new products for the charity

· In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth

· Oversee the compliance of third party agencies to ensure activity is carried out in line with the values of Life, the Fundraising Code of Practice and the law

· Input fully into the wider fundraising strategy by working closely with fellow managers and the team as a whole

Information Management

 · Ensure data and information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges

· Create regular and detailed reports to monitor individual giving performance against campaigns and targets

· Support the maintenance of the database to ensure records are updated, procured and implemented.

Personal and People Development

 · Ensure personal continuing professional development is maintained, including attending relevant internal and external development training and workshops.

· Ability to manage own objectives and areas of responsibility within charity projects to ensure deadlines and financial targets are met.

· The post holder will be expected to liaise within the team and with key stakeholders as well as supervising specific projects and campaigns.

Line management responsibility for the Fundraising Insight & Database Officers, providing day to day management support, appraisals and objective setting, as well as working with these postholders on their own personal and career development.

ABOUT SUZY LAMPLUGH TRUST  

The post of Stalking Training & Consultancy Development Manager represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on Stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.

You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for over three and half decades, has campaigned heavily and played a pivotal role to drive changes in the law, has supported over 70,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010, and has always had the aim of tackling violence against women and girls at the core of what it does.

You will have the opportunity to work with a professional, highly experienced, motivated, innovative, and consultative sales team, and will benefit from significant learning and developmental opportunities to advance your sales career.

COMPANY BENEFITS  

The Suzy Lamplugh Trust offers a variety of exciting opportunities to learn, develop and grow in your career, through high quality initial training and continuous professional development.

Your voice is key to shaping the future of the Trust, through active staff engagement in the operational and strategic direction of the trust.

We recognise your value to help us deliver our vision of a society in which people are safer and feel safer from violence and aggression; we want people to be able to live life to the full.

To this end we offer all our employees a good benefits package including:

• Competitive salary.

• Commitment to ongoing training and development of staff.

• Hybrid working (40% in the office).

• Flexitime Policy.

• 28 days annual leave (increases after 3 and 5 years to a maximum of 33 days pro rata) + public holidays.

• Special leave for life events.

• Pension scheme with 5% employer contribution.

• Health & Wellbeing App with access to advice, counselling, legal support, and a wide range of discounts.

• Occupational Sick Pay (which increases after 3 years).

• Cycle to Work scheme.

• Interest-free travel loan for annual season ticket.

• Regular all-staff off-site meetings and events. 

PURPOSE OF JOB 

• To deliver a range of stalking training courses to Trust clients, work with internal experts to ensure course content is kept up to date, provide consultancy project support, and collaborate with a range of statutory and non-statutory clients and stakeholders.

• To support the Commercial Stalking Lead in generating new and repeat business through managing relationships with internal and external stakeholders.

Please refer to the attached pack for detailed Job Description and Person Specification.

Education should be the means to break the link between demographics and destiny. Yet every week 109 children in England – equivalent to three full classrooms – are asked to leave their schools and never come back, with disastrous personal and societal consequences. The Difference, a young education charity, was founded to change the story on this lost learning. It exists to build the status and expertise of teachers working with vulnerable children, particularly those who are excluded from mainstream schools.

By 2030, The Difference want rates of exclusion and absence to be falling nationally and for schools to be better equipped to support all children, including those who may be vulnerable.

The organisation was born out of a year of research into school exclusions with think-tank IPPR. This research identified a lack of inclusion expertise in schools and proposed a new leadership development programme to fill this gap. In 2018, The Difference founder Kiran hired the team who took this idea from concept to reality, beginning work with our first schools.

The Difference is now a 22-strong team delivering multiple school leadership programmes, alongside a growing research and policy arm. The team is supported by our Youth Advisory Board, made up of young people who have experienced exclusion and who provide their expertise and insights on how school inclusion work should be done. This work is needed more than ever. Effects of COVID-19, coupled with the spiralling cost of living, have substantially increased levels of vulnerability. Schools serving excluded pupils face under-funding. The Difference has had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and grow our capacity to lower exclusions across England.

Our first permanent Head of Fundraising will drive the growth and sustainability of our fundraising function. Having proved the impact on exclusions via our programmes, you will help us generate the income to scale this success across the country. We need an expert fundraiser to support this journey. Join us.

Key Responsibilities

• Drive the delivery of a new fundraising strategy for The Difference, motivating and involving key members of the team, particularly the Development and Impact Manager.
• Build and manage a dynamic portfolio of around 20-30 major individual prospects and donors with capacity to give £50k+, working with key stakeholders to solicit and close asks.
• Grow overall fundraised income from £1.25m to £1.9m annually in next 3 years.
• Write and submit funding proposals to major donors, trusts and foundations, and corporate supporters.
• Support the creation of engaging content from our impact data and case studies, for The Difference’s website and social media that could lead to online fundraising, including feeding into writing press releases as required.
• Build relationships with major trusts/foundations, donors or companies to secure 5 and 6 figure income
• Plan and deliver fundraising outreach to build out our list of fundraising pipeline.

Person Specification

• High-value fundraising expertise – major donor fundraising is essential, with one or both of corporate and trusts experience desirable
• A strategic thinker, able to develop, implement and adapt a fundraising strategy
• Expert at influencing and relationship-led in approach
• Entrepreneurial in approach
• Organised and an expert project manager
• Clear and concise in communication style
• Ability to represent The Difference and articulate its values with confidence

Benefits

• 6% employer pension contribution
• 25 days annual leave
• Enhanced sick leave and compassionate leave
• Enhanced maternity & adoption pay

Job description

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.

The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.

The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.

You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 13th May at 12.00 (noon)

Interviews: Thursday 23rd May (via Zoom)

Start date: ASAP