Legacy manager jobs in weybridge, surrey
Battersea has recently approved a new 5-year organisational strategy to deliver an even greater impact for dogs and cats through our Prevent, Support and Care activity. This, alongside Battersea’s significant growth in recent years, means that we now require greater coordination and structure to support how we prioritise and manage key organisational activity and manage our resources effectively.
To support the delivery of the new strategy and its respective programme of works, we are now seeking a new role of Head of Project and Strategic Planning to play a central role in shaping how we deliver our priorities across the organisation, supporting the leadership team, directors and strategic project leads in the delivery of our objectives, and ensuring there is effective management and oversight of projects and programmes which facilitates sound decision making and governance principles.
To support a significant CRM implementation programme, the programme has incorporated some formal governance structures and processes to support effective change management and decision making. We are now looking to embed and expand on those and ensure we have fit for purpose mechanisms for overseeing all key activity across the charity.
This role will therefore be responsible for developing, embedding, and leading a fit for purpose and effective Project Management Office (PMO), shaping delivery practices, building project management capability, and improve organisational alignment and performance in a way that supports dynamic cross-organisational decision making and innovation. As this is a new position, and will result in changes to our ways of working, the Head of Project and Strategic Planning will also be required to play a leading role in supporting and enabling organisational change, ensuring there is a clear understanding of change impacts associated with projects and programmes, strong stakeholder engagement and influencing skills are applied, and clear transparent communication of the roadmap, including risks and benefits, is shared to bring people on the journey and enable us to embed best practice methodology.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 28th September 2025
Interview date(s): 9th/10th October 2025
For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £35,225 per annum
Hours: 35 hours per week
Closing date: Tuesday 23 September 2025 t 10.00am
Interview date: Tuesday 30 September on Teams. Please note that there may be a second stage in person on Friday 3 October.
This is a permanent role.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
Who we are looking for
We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.
Experience required
You’ll have previous experience of:
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Managing direct marketing campaigns in a charity environment.
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Leading projects from start to finish within given budgets and timescales.
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Creating compelling and professional communications for a variety of audiences and channels.
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Analysing campaign results and using insight to optimise future campaigns.
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Collaborative working with multiple internal and external partners to deliver campaigns.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications


The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join the Savoy Educational Trust in and help support our mission to advance & enhance education, training and skills development in the UK hospitality industry. As our new Executive Board & Governance Administrator you will play a key role in helping us deliver our new 5-year strategy by providing vital support to our Executive Team & Board of Trustees.
Location: Remote working (UK-based) with occasional travel
Contract: Full time (37.5 hours per week)
Salary: £30,000 - £35,000 (based on experience) plus 5% employer pension contribution
Contract type: Permanent
Holidays: 25 days per year (plus bank holidays)
ABOUT US
The Savoy Educational Trust is a leading grant-making charity with a mission to drive excellence in education and career development in the UK hospitality industry. We exist to empower the next generation of hospitality professionals by supporting education, training, and development initiatives that enhance the capabilities and skills of those who wish to pursue a long-term career in this dynamic and important sector of the UK economy.
We provide targeted funding and support to organisations that deliver impactful education, training and development programmes designed to inspire, prepare and equip individuals for fulfilling and sustainable careers in the UK hospitality sector. Our main beneficiaries include educational establishments (schools through to universities), industry charities and non-profits (large and small), and an array of industry associations.
Our work is guided by a committed group of Trustees and a small Executive Office Team. We have a strong legacy and a clear vision for the future.
ABOUT YOU
As we grow and adapt to the changing needs of the sector, we are now looking for a highly organised and proactive Executive Board & Governance Administrator to support the delivery of our new 5-year strategy and to oversee the smooth running of our administrative/governance operations.
This role requires a meticulous individual, with previous experience in a high-level administrative role and ideally some knowledge of charity governance. The postholder will have excellent organisational & IT skills, a strong work ethic, a keen eye for detail, and an ability to communicate confidently and professionally with a wide range of stakeholders. They will actively promote and uphold the Trust’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential information that they are party to. The postholder will be highly self-motivated, resourceful, and able to work effectively to build strong relationships with our beneficiaries, the Chief Executive/Executive Office team and our Board of Trustees.
JOB DESCRIPTION
Main Purpose of the Role
This is a central role in supporting the day-to-day operations of the Trust, providing secretarial support to the Board of Trustees and ensuring smooth and efficient administrative/governance processes. The postholder will be the first point of contact for enquiries and will be responsible for coordinating meetings, managing correspondence, and maintaining accurate records.
Why Join Us?
- Flexibility: Remote working with occasional travel to meetings and/or projects.
- Impact: Work for a charity making a tangible difference to young people and the hospitality sector.
- Collaboration: Be part of a small, passionate team with a strong sense of purpose.
- Development: Develop your skills in charity governance, grant-making, and non-profit administration.
HOW TO APPLY
To apply, please send:
- A CV detailing your experience.
- A short cover letter (no more than 2 pages) explaining your interest in the role and how you meet the person specification. Please indicate notice period required.
Applications close: 5th October 2025
Shortlisting: w/c 6th October 2025
Stage 1 interview (online/video call): w/c 13th October 2025
Final interview (in person in central London): w/c 20th October 2025 (travel expenses reimbursed if you live outside London)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to gain experience in high-value fundraising, learning a range of skills from prospect researching, supporter stewardship to organising donor events. You’ll be keen to learn and take on new challenges, excited about working in international development and invested in Amref’s mission.
Reporting to by the Philanthropy Manager, the Philanthropy Officer is an essential role within the Supporter Engagement Team. It combines fundraising, supporter care, prospect research, event management and administration – with a focus on delivering our philanthropy strategy to increase unrestricted income. You will play a key role in supporting the team to raise income from small Trusts & Foundations, top tier Mid-Level Donors and Legacy gifts, assisting the Philanthropy Manager with account management of existing donors as well as prospect research.
You’ll be a fast learner with strong organisation and communication skills, a friendly manner, and good interpersonal skills. This role is about building excellent relationships both internally and externally, requiring a flexible approach, a positive outlook, and the ability to work openly and collaboratively.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.

The client requests no contact from agencies or media sales.
As Philanthropy Officer, you will be an organised and proactive fundraiser, adept at multi-tasking and working across a variety of projects to successfully support senior leaders. You will be keen to learn from senior fundraisers and implement exciting new approaches for the Sutton Trust, and bring strong organisational and interpersonal skills.
The philanthropy income team is a team of two, working closely with the Director of Development to secure and steward individual donors. As Philanthropy Officer, you will support both the Head of Philanthropy and Director of Development in their work with individual donors, including undertaking prospect research, writing briefings and compelling reports, coordinating meetings and donor visits, and maintaining accurate donor records.
The role sits in the Philanthropy team of the Development Department and is managed by the Head of Philanthropy. You will work closely with colleagues across both the Development Department and the wider organisation.
Main duties
New Business
- Undertake prospect research across the spectrum of philanthropic income in collaboration with the Head of Philanthropy - including identification, due diligence, qualification, and creating briefings and outreach plans
- Work with the Head of Philanthropy to identify and cultivate a prospect pool of potential donors, looking at lapsed supporters, current low-level donors, stakeholder network mapping through the Board and Trustees, as well as philanthropists with an active interest in education/social mobility
- Work with the Head of Philanthropy and other colleagues to implement, promote, and maintain a low-level online giving campaign, including transition of our online giving capabilities to the Trust's website, and automated stewardship activation
- Support the Head of Philanthropy to lead the Sutton Trust's approach to alumni fundraising - working collaboratively with the Alumni team in the Programmes directorate to develop and deliver a compelling alumni fundraising campaign
- Support the Head of Philanthropy to devise and implement a compelling legacy campaign, driving sustainable future philanthropic income
- Work with colleagues across the Development team to identify, qualify, cultivate and secure prospects, using resources effectively where there are links between corporates, individuals, and trusts & foundations
Stewardship and Cultivation
- Manage the Trust's online fundraising platforms, such as JustGiving and CAF, to enable smooth processes and a high-quality experience for donors, ensuring new and existing donors are appropriately thanked and have inclination to support in the future
- Be responsible for managing and growing a portfolio of mid-level donors, providing excellent relationship management from cultivation to stewardship
- Be responsible for elements of the planning and delivery of meaningful engagement events for supporters of the Trust, supported by and working with the Head of Philanthropy and relevant colleagues
- Support the Director of Development and Head of Philanthropy to provide high-quality stewardship and management of the Development Board and Fellows
- Support the Head of Philanthropy to develop and deliver appropriate and high-quality stewardship journeys for segmented philanthropic giving, including producing compelling collateral, reporting, and communications that increase affinity and loyalty
- Be accountable for achieving individual agreed income targets, looking for opportunities to grow philanthropic income
- Support the Director of Development and Head of Philanthropy to ensure all record keeping and administration relating to philanthropic income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures
Fundraising, Finance and Reporting
- Respond to queries from prospective and current donors in a warm, professional and timely manner, delivering high-quality stewardship and upholding the reputation of the Trust
- Support the Director of Development and Heads in the Development team to manage logistics of their roles - including support for booking meetings and travel, submitting expenses, and creating briefings
- Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required
- Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for individual supporters and prospects
- Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking, and reporting for philanthropic income
- Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting
- Stay up to date with philanthropy fundraising best practice and keep abreast of developments and opportunities within the wider fundraising space
- Other duties as necessary from time to time
Person Specification
Skills and experience:
- Experience building and managing relationships with individuals, ideally in a philanthropy team or other fundraising capacity, or in sales or other relevant professional capacity.
- Experience researching and prioritising information to drive decisions. Evidence of researching qualifying individuals, ideally to create a clear and prioritised propsect pipeline, is not essential but will help you to stand out.
- Experience working with or supporting colleagues across an organisation to make successful asks or secure a specific outcome. Evidence of making financial asks, ideally to secure major donors and cultivate new donors, is not essential, but will help you to stand out.
- Experience managing multiple priorities and tasks to successfully achieve project or other goals
- Excellent verbal and written communication, including the ability to write persuasive and engaging materials, and to communicate effectively with the aim of inspiring and encouraging giving
- First-class interpersonal skills - a natural relationship builder able to represent the Sutton Trust with confidence in a range of settings
- Strong analytical skills
- Knowledge and experience of the education and/or not-for-profit sector (desirable)
- Experience working with membership groups such as alumni, giving circles, implementing online-giving schemes and supporting legacy campaigns (desirable)
- Knowledge of the UK fundraising environment, including trends in philanthropy and the different giving mechanisms utilised by individual donors (desirable)
- Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships (desirable)
Competencies:
- Sympathetic to the aims of the Trust and our mission to increase social mobility
- High degree of initiative and the ability to take responsibility for a range of philanthropy fundraising activity
- Strong communicator, skilled at persuading others through writing and conversation
- Excellent attention to detail
- Able to multi-task and prioritise multiple funder relationships
- Able to work independently and as part of a team
Other
- Is eligible to work in the UK
Terms of Appointment
- Contract: Full-time, permanent
- Salary: £31,775-£35,000 per annum
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
- A DBS check may be required
Interviews
Applications should reach us by 9am on Monday 15th September, with first round interviews on Tuesday 23rd September, and second round interviews on Tuesday 30th September. Both interview rounds will be held at our London offices.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Job title: Senior Supporter Engagement Officer
Responsible to: Fundraising Operations Manager
Salary: £30,900 FTE pro rata (£20,085 actual)
Hours of work: Part time (0.65FTE/22.75 hours per week). Exact days/times to be agreed upon appointment. We consider flexible working requests
Annual leave: 30 days with 8 additional Bank Holidays pro rata
Location: Remote - location is flexible with option to be home based anywhere in the UK. Hybrid/office based also available (head office is in Bristol)
Closing date: 15th September - midday
About Action for ME
Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.
Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.
Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.
For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
Job purpose
This role will deliver an exceptional supporter experience to our donors, building and maintaining strong relationships with our supporters. Working closely with other members of the fundraising and communications teams, you will deliver our supporter journey, maintain regular communication with donors and be an integral part of our fundraising campaigns and appeals.
Key duties
- Work with the Fundraising Operations Manager to deliver our supporter journey, engaging current and prospective donors with our work and giving them an excellent experience of supporting Action for ME.
- Be responsible for creating the methods that ensure each supporter relationship is maximised, increasing retention rates for a growing supporter base. As such you will be required to engage with supporters so that they feel valued, and relationships can be developed further for the benefit of the charity.
- Lead on thanking donors, including making phone calls to donors as part of stewardship.
- Work closely with the Fundraising Operations Manager and the team to support the growth of income streams, including but not limited to, individual giving, Gift Aid, legacies, trading, community fundraising and membership.
- Work with the communications team on the delivery of digital communications, including social media and e-communications for a diverse range of audiences.
- Play a key role in fundraising appeals and campaigns including our yearly Big Give Christmas Challenge, Summer Appeal, Thanking Campaign and any other fundraising initiative or project as directed by the Fundraising Operations Manager or Director of Fundraising.
- Ensure excellent supporter care and maintenance of accurate database records.
- Create inspiring donor communications, including stories and impact from our wider work (support & healthcare services, research and policy work)
- Work closely with the Philanthropy Manager to identify potential major donors.
- Develop innovative and creative ways of widening our supporter base and increasing donations.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required.
- Supervise fundraising volunteers as required.
- Occasional attendance at fundraising events.
- To positively promote the work and activities of Action for ME at all times.
- To contribute to the team’s overall strategy, ongoing workplan and annual planning.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person specification
Experience and knowledge
- Minimum 2 years previous fundraising experience
- Demonstrable skills in stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Proven experience of effective donor stewardship approaches
Skills and Behaviours
- Excellent written and verbal communication skills including creating engaging donor communications
- Ability to work methodically, managing and prioritising a varied workload.
- Ability to use own initiative, work independently and to work well in a remote team.
- An understanding of data protection including UK GDPR related to fundraising
- An understanding of ME, the impact on people affected by it and associated current political, health, policy and social issues (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key tasks
Cross-Income Stream Support
- Support the delivery of activity and appeals across major donor, corporate, legacy, and individual giving programmes.
- Identify and research prospective funders, including trusts and corporate partners. Assist in bid development, including desk research, gathering case studies, and impact data.
- Support the development and delivery of materials, campaigns, and digital content.
Events & Community
- Support the delivery and evaluation of in-house and third-party events.
- Assist individuals and groups supporting BeyondAutism within the community.
- Help steward participants and donors with timely and tailored supporter journeys.
Supporter Care & Communications
- Coordinate prompt and personalised thank-you communications.
- Maintain accurate and up-to-date records on our CRM (Raiser’s Edge).
- Support the creation and scheduling of communications, both print and digital.
Team Coordination & Administration
- Manage the inbox and respond to supporter enquiries.
- Provide administrative support to the Philanthropy and Partnerships Manager and Head of Marketing, Communications, and Fundraising.
- Help ensure all activity is compliant with relevant legislation and best practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic health charity to recruit their Supporter Care Officer.
The charity offers a flexible working environment, working from their London office 2 days per week.
We are looking for a highly organised and confident Supporter Care Officer to administer and provide an excellent supporter care service for the Fundraising team.
You will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring supporters have a positive experience with every contact and interaction they have. You will be confident working independently and will use your own judgement to solve problems and communicate with a wide range of our supporters and donors – and guiding them to key information, quickly and clearly, using offline and online channels.
Key Responsibilities:
- Responsible for providing a welcoming and professional first point of contact for prospective and current supporters who contact the charity by telephone, mail, or email.
- Deal with enquiries, concerns, or complaints about fundraising activities, diplomatically and sensitively, taking responsibility for following up with clear, accessible and relevant information.
- Send out thank you letters and welcome packs promptly and within agreed time frames, to ensure all supporters, especially new donors, regular givers and legacy pledgers, feel valued and motivated to keep donating.
- Use own initiative to thank our mid-value donors and legacy pledgers personally where possible, in accordance with our stewardship plans.
- Proactively suggest improvements to our supporter stewardship strategy and working with the Individual Giving Manager to implement these.
- Use Raiser’s edge/ RE NXT, our customer relationship management database, with accurate data entry for all enquiries, updating customers’ addresses, contact preferences and all other admin needs.
Person Specification:
- Have a good standard of IT skills and computer literacy specifically relating to MS office packages, database/ CRM systems and the recording or inputting of data.
- Experience of providing excellent customer service, ideally within charity fundraising.
- Strong written and verbal communication skills a good level of confidence, diplomacy, and empathy, especially on the telephone.
- Well organised and able to manage and prioritise workload, to meet deadlines.
- Able to use own judgement and take the initiative to introduce new ideas to improve service.
- Demonstrates ability to make decisions on enquiries, including escalating complex issues when needed.
- Excellent administrative skills and attention to detail, with an understanding of processes and protocols to protect data and uphold GDPR.
- Strong interpersonal skills and comfortable talking to people of all backgrounds.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Trustee
Royal Trinity Hospice
Clapham, London SW4
Trinity, the UK’s oldest hospice, was founded in 1891, and we have been an innovator and a leader in the hospice sector ever since.
Today, we provide expert specialist palliative and end of life care to over 2,500 patients each year from our state-of-the-art inpatient unit and in the community across seven central & south London boroughs.
In August 2019, the Care Quality Commission rated our care as Outstanding, and the impact of our new clinical model of care introduced in 2022 was recognised with a national Palliative and End of Life Care Award in 2025.
We are renowned for our patient-centred care and have an optimal nurse-to-patient ratio. This allows us to focus on high-quality nursing standards, giving clinicians the time and space to deliver the patient care that inspired them to join the profession.
We are an ambitious and forward-looking organisation with a clear strategic vision, with the goal of reaching even more people in our community who would benefit from our care.
We are working to do this within the context of the national hospice funding crisis and have a creative and robust financial plan to continue expanding our offer to beneficiaries.
This is an exciting time to be joining our organisation. We are looking for two trustees to join our Board, who will bring financial expertise, particularly in investments and fundraising, with the view that one individual will become the new Honorary Treasurer.
By joining the Board of Trinity, you’ll be joining a dedicated team with a shared ambition to provide the best quality care for our patients, helping them to make the best of every moment.
Potential Trustees should be able to demonstrate they have the following:
• Commitment to the charity and its vision and charitable objectives • Strategic vision suitable to support the charitable objectives
• Ability to make independent judgements and think creatively
• Understanding and acceptance of the legal duties, responsibilities and liabilities of charity trusteeship
• Ability to work effectively in a team
• Willingness to devote the necessary time and effort, including 10 meetings a year (4 Board; 4 sub-committee meetings; 2 Board Away Days)
• Willingness to attend fundraising and awareness raising events on behalf of the charity at least three times a year.
Our meetings:
• Our Board meetings are held four-times per year on Tuesday evenings, 17.00-19.00, in person at the hospice
• We run two whole-day Board Away Days each year to provide additional time for strategic discussion and trustee development
• We have four Committees which all meet four-times per year, with meetings on Tuesday afternoons and evenings, and Wednesday evenings
For an informal chat or visit please contact Alexandra Letellier (Executive Office Manager)
Closing date for applications: Sunday 12 October 2025
Interview and stakeholder panel: Thursday 30 October 2025
NB Voluntary Position
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leukaemia UK – Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through funding life-changing research and campaigning for change.
Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and for some types of leukaemia survival rates are among the worst of any cancer. And the physical and psychological impact can be lifelong.
Our current strategy outlines our plan to increase our investment in ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are in a period of significant growth, investing strategically to grow our income, profile, influence, engagement and impact.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia.
From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives. You will be part of an ambitious fundraising team driving growth across the portfolio, so we can fund more leukaemia research and save more lives from this devastating disease.
Leukaemia UK and You
We have recently invested in growing our fundraising team so that we can fund more life-changing research to increase our understanding of leukaemia as a disease, and accelerate the development of kinder, more effective treatments. This includes investment to grow the fundraising team, develop new fundraising products, recruit new supporters, and increase legacy giving through targeted campaigns.
This is a key role for an organised and accurate administrator with strong attention to detail to support the Fundraising Team across a broad portfolio - from community and challenge to philanthropy – with a focus on stewarding our dedicated in-memory supporters.
With a range of administrative tasks and supporter care to ensure our fundraisers have a positive supporter journey with Leukaemia UK, vital to retaining those relationships. These will include, but aren’t limited to, banking cheques and thanking donors, sending out fundraising materials, database administration, managing inbound enquiries and processing new regular givers.
The successful candidate will be a friendly, supporter-focused individual who approaches their work with pride and enthusiasm, working quickly, accurately and diligently in a fast-paced environment. They will need to be able to work from our central London office at least two days a week.
Knowledge and Skills:
- Good working knowledge of customer/supporter databases (ideally Salesforce CRM but not essential).
- Working knowledge of Excel, Word, Outlook.
- Professional, confident and friendly telephone manner to work with a wide range of people and suppliers.
- Ability to work collaboratively with colleagues across LUK.
- Ability to work with a high level of accuracy and attention to detail.
- Excellent written English including spelling and grammar.
- ü Ability to pick up new processes and tasks quickly and work independently.
- ü Ability to manage a varied workload.
Experience
- Experience in a charity environment or customer service role
- Accurate data entry
- Working in an office environment
Job specifics
- Hours: Full time hours are 37.5 Monday to Friday
- Location: Hybrid working with a minimum of two days per week in the office
- Salary range £22,000 - £27,000 (FTE)
- First interviews will be held via Teams on Wednesday 17th September (9am – 2.30pm) and Thursday 18th September (11am – 2.30pm).
- Second interviews will be held face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Tuesday 23rd September 2025.
- We are looking at a start date ideally by w/c 27th October to allow a handover with the current role holder who has been successful in applying for a career move within the organisation.
- We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK
If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.
Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.
Closing Date: 9am Tuesday 9th September 2025.
We look forward to hearing from you!
Marisa Goldsborough
Interim Head of Public Fundraising
Together we can find and fund the research that matters most to people living with blood cancer.

The client requests no contact from agencies or media sales.
METRO is an equality, diversity and inclusion charity that runs health, community and youth services across London and the south-east. The charity started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO runs health and wellbeing services, supporting people experiencing issues around sexuality, gender, equality, diversity or identity.
The Head of Fundraising & Communications is a new role at METRO. The successful candidate will be responsible for leading METRO Charity’s fundraising efforts and overseeing the charity’s strategic communications, driving growth through individual giving, legacies, corporate partnerships, community fundraising, and trusts and foundations. This role also encompasses enhancing METRO’s public profile and engagement strategies in alignment with the organisation’s values and goals.
The Head of Fundraising & Communications will oversee the development and implementation of comprehensive fundraising strategies, and provide oversight of the organisation’s overall communications and engagement with key stakeholders, ensuring alignment with income generation objectives. This role will ensure that fundraising initiatives are effectively integrated with the charity’s strategic communications to develop and engage a strong supporter base.
The client requests no contact from agencies or media sales.
We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?
Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision.
As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.
Do you have the following experience?
- Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
- Knowledge of CRM systems and how to use data to design and monitor performance
- Project managing efficiently and communicating clearly with multiple stakeholders
- Monitoring and evaluating campaigns and adopting a test and learn approach
Do you have the following skills?
- Ability to see through projects from start to finish
- A flexible approach to your work, showing agility to adapt and make changes if required
- Highly collaborative
- Ability to influence and work alongside senior stakeholders
- Strategic thinking, and desire to drive forward new ways of doing things.
If that's you, we'd love to hear from you!
Hybrid working: This role is eligible for hybrid working and you will be required to work from Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.
This a full time role 35 hours per week, flexible working patterns may be considered.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
All applicants must be committed to Tearfund's Christian beliefs
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Florence Nightingale Foundation is seeking an active registrant of the Nursing and Midwifery Council (NMC), with a Postgraduate qualification in a relevant discipline such as healthcare leadership, organisational development, or education to be our Head of Leadership Development, responsible for ensuring that our programmes and opportunities are truly world class.
The Florence Nightingale Foundation (FNF) was launched in 1934. We support and develop nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The Florence Nightingale Foundation Academy was launched in 2020 and offers a comprehensive portfolio of leadership development opportunities, including our prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.
We are seeking a Head of Leadership Development who will provide senior leadership as part of the Academy team, responsible for ensuring that all our programmes and opportunities are truly world class. Your leadership contribution will support continued integration of the functions of FNF’s Academy, evolution and growth of our programmes portfolio, and build our world class team.
As an active registrant of the Nursing and Midwifery Council (NMC), with a relevant Postgraduate qualification in a relevant discipline such as healthcare leadership, organisational development, or education, you will use your significant experience in designing and delivering leadership development programmes and proven track record in quality assurance to drive the continued development of our programme portfolio.
As an expert leadership development practitioner with deep knowledge of adult educational principles and an advanced professional skillset, you will be able to integrate and apply your personal experience of senior organisational leadership into your personal leadership development practice and guide the practice of others. Your track record of business development and income generation through delivery of compelling proposals will help you to cultivate a robust pipeline of sustainable income opportunities.
The essentials …
- Salary: £50,000 - £55,000 per annum, commensurate with experience
- Location: Hybrid, with at least one day per week at Burlington House, Piccadilly, London
- Contract: Full-time, 15 month fixed-term contract (with potential to extend)
- Reporting to: Director of Membership & Development
- Direct reports: None initially
What you’ll be doing …
We are looking for a strategic and proactive fundraiser to lead the launch and delivery of a capital campaign to refurbish our Grade II* listed Lecture Theatre at Burlington House - a flagship project to enhance accessibility, sustainability and the visitor experience at the heart of our historic home.
Alongside this, you will support income generation across a range of charitable programmes, including education, outreach and member engagement, helping to grow both restricted and unrestricted income and strengthen the Society’s long-term supporter base.
This is a highly collaborative role focused on delivery. You will lead day-to-day campaign activity, with particular emphasis on individual giving, donor engagement and external communications. You will also play a key role in building the systems, processes and approaches that will underpin future fundraising success, supporting the Society’s wider ambition to grow income and resilience over the next decade.
This is an opportunity to shape and deliver visible, mission-driven campaigns at a pivotal moment for the Society, contributing directly to our impact, profile and financial sustainability.
Overall responsibilities / requirements ...
- Lead the capital fundraising campaign for the refurbishment of our Grade II* listed Lecture Theatre, driving income growth through individual giving, corporate partnerships and trust funding.
- Generate income to support our education and outreach campaigns, working collaboratively with colleagues in education, outreach and communications to engage a broad range of supporters.
- Shape compelling cases for support and deliver segmented donor communications that resonate with different audience groups.
- Strengthen internal fundraising infrastructure by improving systems, processes and reporting, ensuring the Society is well-positioned for future income growth.
- Support the Director of Membership & Development by preparing briefing materials, contributing to proposals, and identifying prospects for large gifts or grants.
- Manage timelines, budgets, and reporting related to campaign activity.
- Liaise with external suppliers, funders and design/marketing support as required.
What we’re looking for …
Essential
- Proven experience in a senior fundraising role, ideally within a charity, cultural or education focused setting.
- Demonstrated success delivering capital appeals and/or public fundraising campaigns.
- Track record of securing donations from individuals, major donors, companies and/or trusts.
- Experience developing and implementing fundraising strategies.
- Excellent written and verbal communication skills with strong interpersonal skills.
- Organised, self-motivated and able to manage multiple priorities.
- Understanding of establishing individual giving methods, including regular giving, legacy fundraising and digital channels.
- Familiarity with CRM systems (ideally Dynamics 365).
- Knowledge of fundraising regulation, GDPR and best practice in donor data handling.
Desirable
- Experience working on heritage, science or education-related campaigns.
- Experience collaborating with senior stakeholders, volunteers or boards/committees.
- Member of the Chartered Institute of Fundraising.
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
Please head to our website (by clicking the button above) and read the job description in full for instructions on how to apply.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
We regret that unsuccessful candidates will not be contacted. Please let us know if you will require any special provisions to be made should you be called for an interview.
All applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.