Life coach jobs
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking a proactive and knowledgeable HR Advisor to join our central HR team. You’ll support a group of academies, providing expert guidance on HR policies, employee relations, and workforce initiatives, while contributing to projects that shape the future of education.
This is a dynamic generalist role requiring strong communication, analytical skills, and a collaborative mindset. You’ll be part of a pioneering multi-academy trust known for transforming schools and empowering communities. With access to outstanding CPD, a supportive team, and a culture of excellence, this is a fantastic opportunity to grow your HR career in a purpose-driven environment.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Delivery of a generalist HR advisory service to the Federation and our Academies, providing up to date and informed HR guidance and support on HR policies, processes and systems
- Providing professional advice and support to Federation and Academy leaders in all areas of HR practice and employee relations such as grievance, disciplinary, performance management and sickness absence management, escalating complex cases as appropriate to the Head of HR and HR Business Partners
- Supporting the HR Business Partner with organisation change programmes including redundancy, restructuring and TUPE transfers; preparing documents, supporting planning, due diligence completion etc.
- Participating in the development and delivery of HR policy skills workshops for line managers and academy HR
- Assisting with end-to-end employee lifecycle and payroll processes
- Preparing HR documents and create and maintain templates
- Producing management information reports
- Evaluating job descriptions and providing advice and guidance on salary bandings to ensure a consistent and fair approach
- Assisting with the development and implementation of HR policies and procedures
For a full job description, please download the Job Pack.
WHAT WE ARE LOOKING FOR
You should be able to demonstrate:
- Experience providing generalist HR advice on terms & conditions, application of policies and first line employee relations
- Up-to-date knowledge of employment law & current HR practice
- Qualifications to degree level, or equivalent experience
- At least part qualification to CIPD Level 5 or equivalent by experience with a willingness to study
- Excellent spoken and written communication skills
- Confidence and ability to develop and maintain professional relationships at all levels
- Discretion and diplomacy, with the ability to adhere to confidentiality requirements
For a full job specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Engagement Manager
Location: London
Hiring range: 46,000 – 55,000 GBP per year
Staff work a hybrid schedule with 2 days/week in the office
Founded in 1969, IFAW is a global nonprofit with a goal of animals and people thriving together. With 50+ years of expertise in conservation and rescue, and projects in more than 40 countries and international waters, IFAW strives to improve the lives of animals and people and to protect our shared home.
The Donor Engagement Manager is responsible for communicating IFAW’s vision, strategy, and impact to inspire significant philanthropic commitments for IFAW's work from high-net-worth individuals and family foundations. By spearheading best-in-class donor communications, engagement, and stewardship, this role serves an essential function: developing and building IFAW’s reputation to position IFAW as a top charity worthy of significant donations. The Donor Engagement Manager plays a key role in improving the HNW donor journey and achieving our fundraising goals for enhanced programmatic impact globally in conservation, rescue, and policy.
Role and Responsibilities
The Donor Engagement Manager is an integral component of IFAW’s global Development team. Reporting to the Deputy Vice President, Development, the Donor Engagement Manager leads a robust donor communications, engagement, and stewardship program for high-net-worth (HNW) individuals, spearheading the development of strategy and plans, and supervising a team of contractors and freelancers for project implementation. The successful candidate will contribute to the attainment of ambitious growth goals (including current use, endowments, and significant gifts in will), by inspiring donors’ philanthropic support and leading the creation and implementation of a suite of donor communications and experiences.
Critical responsibilities include:
Create dynamic donor engagement plan
· Spearhead donor engagement plans, including cultivation, stewardship experiences, and recognition
· Drive a robust calendar of communications and activities to optimize donor engagement, mission impact, and a best-in class donor experience with IFAW
· Advise and support frontline fundraisers with strategy and content for donor communications and proposals; collaborate with gift officers on HNW individual donor cultivation, solicitation, and stewardship efforts, including development of custom proposals and cases for support
· Collaborate with communications and program teams to create compelling donor impact reports, donor newsletters, webinars, bespoke proposals, and other tools that drive and support effective engagement, cultivation, solicitation, and stewardship of major- and principal-level gifts as well as larger legacy commitments; maintain curated library of assets for gift officers to use or customize
· Gather and share impact stories, data, and testimonials to demonstrate the value of donor contributions
· Plan and oversee execution of exclusive engagement opportunities (in-person and virtual) for target audience, designed to highlight IFAW programmatic expertise and build stronger donor relationships
· Develop and implement personalized stewardship plans for select principal and major donors, working closely with frontline fundraisers and relationship managers
· Ensure all donor touchpoints reflect the organization’s mission and values, and that donors feel valued and connected
Manage projects and personnel
· Lead, coach, and manage a team of freelancers responsible for communications, stewardship, and engagement activities; oversee contracts, monitor deliverables and expenditures
· Maintain strong relationships with program leaders across the global organization, keeping apprised of IFAW’s programmatic work to identify topics that will appeal to high-net-worth donors and prospects
· Analyze donor engagement metrics, track trends, and report on the effectiveness of engagement and stewardship strategies.
Collaboration and fundamentals
· Ensure routine fundraising communications and templates for major gifts are up-to-date, accurate, and on brand (e.g., fundraising appeals, donor education emails, gift acknowledgments, holiday cards, swag)
· Manage creation and updates of bespoke proposals so that they are timely and well-designed
· Improve integration of mail / email outreach
· Collaborate with communications and marketing teams to optimize use and creative repurposing of resources and collateral materials
· Enhance web presence (philanthropy pages) to incorporate donor testimonials and demonstrate impact of philanthropic support
· Update and improve naming opportunities for major and principal gifts, named and endowed funds, larger legacies and blended gifts from HNW individuals
Strategic guidance and innovation
· Collaborate with DVP Development to recommend and implement effective points of contact with donors for the purposes of cultivation, solicitation, and stewardship of six-figure+ gifts
· Identify opportunities to present our work more effectively and enhance the donor experience
· Launch or relaunch giving societies – e.g., cumulative lifetime giving, high-end annual giving, legacy society – with an emphasis on philanthropy and engagement rather than perks and benefits
· Advise on ways to streamline and improve donor communications and engagement, e.g., by leveraging technology, balancing push / pull outreach, adjusting the mix of print / digital and other media
· Guide the larger Development team in positioning our programs to inspire greater philanthropic support
Qualifications and Education Requirements
· Minimum 4-5 years of related experience in nonprofit stewardship, donor communications, fundraising, or related transferable experience
· Experience leading a team in a development setting, including direct supervision of colleagues in donor engagement and stewardship; and/or management of a stable of contractors and freelancers
· Demonstrated ability to work well in a fast-paced, multifaceted environment and lead numerous functions and various projects simultaneously
· Exceptional written communication, relationship-building, project management and collaboration skills
· Intellectual curiosity
· Must be professional, highly organized, creative, efficient, and collaborative.
· Cultural competence: ability to work seamlessly with colleagues across four continents.
· Able to work successfully both individually and as part of a team.
· Must be flexible and willing to take on new responsibilities within a growing program
· Ability to travel regionally/internationally for trainings and team meetings
· A degree from a four-year college or university preferred
· Knowledge of Microsoft products, including PowerPoint, Excel, Word, and Outlook required; familiarity with Adobe, Canva or other graphic design / visual communications programs a plus
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
To apply, please submit CV and letter of interest to Donor Engagement Manager | Opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the Netherton Feelgood Factory we believe that health is more than just fitness—it's about empowerment, education, and sustainable lifestyle change. We're on a mission to help our community take control of their wellbeing, and we’re looking for a passionate Health Mentor to join our team.
Role Overview
As a Health Mentor, you'll be the friendly face and expert guide helping individuals make informed choices about their health. You’ll deliver one-on-one support, group workshops, and community outreach programs focused on nutrition, physical activity, mental wellbeing, and more.
What You'll Do
- Provide tailored health advice and coaching to individuals and groups
- Develop and deliver engaging health promotion workshops
- Support clients in setting and achieving realistic health goals
- Collaborate with local health services and community organisations
- Maintain accurate records and contribute to service evaluations
What We’re Looking For
- A recognised qualification in health promotion, mental wellbeing fitness, nutrition, or related field or substantial work experience in a related field.
- Excellent communication and motivational skills
- Experience working with diverse communities
- Empathy, patience, and a genuine passion for helping others
- Ability to work independently and as part of a team
- This post will have a specialism in bereavement and mental wellbeing support so some experience of this area of work would be an advantage.
What We Offer
- A supportive and inclusive work environment
- Ongoing development and training
- Opportunities to make a real impact in people’s lives
The client requests no contact from agencies or media sales.
Connexional Worship Renewal Team Leader
London-Hybrid
Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2-3 days in the office.
We are offering a hugely exciting role to support Methodist worship renewal across The Connexion and to continue to enhance our wonderful communities of local preachers, worship leaders and musicians through the training and development programmes offered by The Methodist Church in Great Britain.
It is open to both ordained and lay Methodists alike.
In recognition of the centrality of the worshipping life of the Church to Our Calling as both Christians and Methodists, we are absolutely committed to effectively supporting (in theology, craft and with practical questions) all of those who lead worship. We also recognise the missional imperative for high-quality worship. Thus the holder of this post will lead a small team, whose aims are to:
- Empower all of those leading worship through support and development.
- Operationalise and manage the Worship Renewal stream of the Methodist Church in Britain’s God For All ambition and strategy.
This will include working strategically; embedding deep learning and practice; envisaging and developing exceptional training and resourcing for all those involved in worship leading; managing staff, workplans and budgets; and being responsible for the governance aspects which sit within this role.
About you
Thus, we are looking for someone who is a gifted ‘crafter of worship’ and preacher, with deep sensitivity for Methodist worship in its varied traditions, passion for excellence in Methodist worship and creative strategic thinker. You will care deeply about the communities of people who lead Methodist worship, working alongside them to enable all to lead worship which contributes to flourishing Methodist churches.
It is essential, therefore, that you are a presbyter, deacon or local preacher in The Methodist Church, have a deep understanding of Methodist – and wider – theology with an understanding of how to translate these for contemporary society. You will have an excellent understanding of current training structures for worship within The Methodist Church, alongside experience of leading and managing change in a complex organisation.
The team
The Ministries and Learning Team in which this role sits, is friendly, supportive, vibrant and passionate. Within this team, you will be line-managed by The Director of Ministry Development. The Team exists to equip the Methodist Church by training, developing and supporting those called by God to serve in lay and ordained ministry embedding the strategies which support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing.
The postholder will manage a small team and work widely with other teams, such as Evangelism and Growth, and across the wider Connexion.
This post carries an occupational requirement for the post holder to be a Christian (in accordance with the Equality Act 2010).
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
For ministers in Full Connexion the standard terms of service apply.
Closing date: 2 October 2025
Interview date: 21 October 2025 (Methodist Church House, London)
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

About the Role
Are you passionate about helping others achieve their career goals? We are developing our services, and seeking a dedicated and dynamic Employability Specialist to join our Refugee and Migrant Services team. You will work engage with a caseload of Resettled Refugees supporting individuals in overcoming barriers to employment and learning. You will play a key role in empowering clients with the skills, confidence, and tools they need to secure sustainable work or training opportunities.
Note: Due to the requirements of the job to undertake home visits, the successful applicant will hold a full UK Driving Licence, and have access to a car to use for work purposes.
Key Responsibilities
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Conducting employment advice sessions.
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Support clients with CV writing, job applications, interview preparation, and career planning.
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Build strong relationships with local employers, training providers, and referral partners.
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Track client progress and outcomes, maintaining accurate and confidential records.
- Contribute to the development of innovative employability programmes and resources.
About You
- Proven experience in employability, careers advice, coaching, or a related field.
- Strong interpersonal and communication skills with a client-focused approach.
- Ability to motivate and inspire individuals from diverse backgrounds.
- Knowledge of the local labour market and employment support services.
- A relevant qualification (e.g., IAG Level 3 or above) is desirable but not essential.
Why Join Us?
- Make a real difference in people’s lives.
- Be part of a supportive and passionate team.
- Opportunities for professional development and career progression.
- Flexible working arrangements and a positive work-life balance
Our team say; "KAP is an amazing place to work, and management are really supportive. I appreciate being able to work flexibly and being trusted to do my job correctly, and the other team members are all lovely."
Come join us!
To tackle homelessness, displacement and social isolation by providing opportunities for people to thrive and have a home.
The client requests no contact from agencies or media sales.
At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.
Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.
You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.
You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:
- Deliver expert advice to vulnerable clients
- Provide technical supervision and case checking to uphold AQS standards
- Lead training and coaching in debt-related areas
- Consult with partners and stakeholders to enhance service delivery
- Monitor and communicate key policy developments in the debt advice landscape
We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.
You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Marketing and Communications Administrator to join the Marketing and Communications Team . Your role is to provide high quality administrative support to the Marketing and Communications team and the wider Fundraising, Communications and Retail Directorate.
This role is not open to sponsorship.
Role Requirements
- Dealing with incoming enquiries from across the organisation and externally to signpost to the right team in an efficient way.
- Point of contact for clinical administrators attending meetings, feeding back to marcomms team on activities and helping to keep lines of communication open between teams.
- Providing cover on press inbox if needed.
- Working with the team to create and send our weekly news round up.
- Facilitating the local induction and training of new staff to support new starters to feel welcomed, achieve compliance, and get up to speed in their roles.
- Arranging booking of regular Marketing and Communications team meetings.
- Maintaining the team sharepoint site.
- Supporting the team with planning and helping to monitor tasks that come in.
- Supporting the Digital Manager with managing tickets and enquiries to our web developers.
- Supporting the Marketing and Communications Officer to manage the collateral review and management process and assist with archiving.
- Assisting with intranet updates.
- Fulfilling printing and laminating requests.
- Creating posters and templates for retail.
- Creating resources for events eg name tags, signage.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
30 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Cook Road, Horsham team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living.
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
General
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 5 October 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


Battersea has recently approved a new 5-year organisational strategy to deliver an even greater impact for dogs and cats through our Prevent, Support and Care activity. This, alongside Battersea’s significant growth in recent years, means that we now require greater coordination and structure to support how we prioritise and manage key organisational activity and manage our resources effectively.
To support the delivery of the new strategy and its respective programme of works, we are now seeking a new role of Head of Project and Strategic Planning to play a central role in shaping how we deliver our priorities across the organisation, supporting the leadership team, directors and strategic project leads in the delivery of our objectives, and ensuring there is effective management and oversight of projects and programmes which facilitates sound decision making and governance principles.
To support a significant CRM implementation programme, the programme has incorporated some formal governance structures and processes to support effective change management and decision making. We are now looking to embed and expand on those and ensure we have fit for purpose mechanisms for overseeing all key activity across the charity.
This role will therefore be responsible for developing, embedding, and leading a fit for purpose and effective Project Management Office (PMO), shaping delivery practices, building project management capability, and improve organisational alignment and performance in a way that supports dynamic cross-organisational decision making and innovation. As this is a new position, and will result in changes to our ways of working, the Head of Project and Strategic Planning will also be required to play a leading role in supporting and enabling organisational change, ensuring there is a clear understanding of change impacts associated with projects and programmes, strong stakeholder engagement and influencing skills are applied, and clear transparent communication of the roadmap, including risks and benefits, is shared to bring people on the journey and enable us to embed best practice methodology.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 28th September 2025
Interview date(s): 9th/10th October 2025
For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
The Choir with No Name London – Choir Manager
Part time (20 hours per week)
£35,057.32 (pro rata)
One-year fixed term with possibility of extension
About us:
The Choir with No Name runs choirs and builds joyful singing communities with people impacted by homelessness and marginalisation, around the UK. We currently have choirs in Birmingham, Liverpool, London, Brighton, Coventry, Cardiff and Sheffield.
We were founded on the premise that singing makes you feel good - it helps you to build confidence, skills and genuine, long-lasting friendships. Our choir members are people who have experienced homelessness, or who are going through a tough time in their lives. Our choirs are a supportive, safe space for people to be among friends, where they can experience the joy of singing together, have fun, build confidence and skills, and feel more able to tackle life's other challenges, such as securing housing or finding work.
What we do is simple: our choirs meet once a week for a cuppa and a catch up, we then sing our hearts out for an hour and a half and sit down together afterwards for a hot meal cooked by volunteers.
We perform regularly at a whole load of different places, including local homeless hostels, community festivals and world-class venues, such as the Cadogan Hall and Brighton Dome. Gigs are a highlight for everyone at the Choir with No Name, offering members something to work towards together and feel proud of, showcasing their many talents to the world. The thrill of performing in front of appreciative audiences in inspirational venues can instil a sense of purpose and self-worth that may have been lost along the way.
We also deliver community projects for people at risk of homelessness, or who are experiencing related issues (such as mental health challenges, drug and alcohol addiction, refugees and asylum seekers) in each of the cities where we work, motivated by a desire to share the joy of singing with as many people experiencing isolation and marginalisation as possible, and hopefully recruit a few more choir members along the way!
About the role:
We are looking for a highly motivated and creative manager for our London choir involving people impacted by homelessness. You’ll be part of a supportive team at CWNN and will work closely with our choir director to deliver fun, inclusive, welcoming rehearsals and gigs throughout the year.
This is an exciting and varied role working with our choir members and volunteers to support the safe running of weekly rehearsals, as well as delivering regular gigs and outreach workshops across London (and beyond!). You will need to be available to attend Monday night rehearsals in Stoke Newington London and have an understanding of working with people who have experienced complex trauma. We are looking for someone with impeccable organisational skills and the ability to multitask, as well the ability to take a creative approach to delivering inclusive group activities. Experience in volunteer and project/event management is desirable, as is a love of music and an understanding of the positive impact of singing together.
If you think you have the skills and drive to successfully manage our fabulous London choir, then get in touch!
The closing date for applications is Monday 22nd September at 9am
The client requests no contact from agencies or media sales.
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Job Title: Engagement Manager
Reference Number: V555
Location: Dumfries and Galloway - West - Home and Community working
Contract Type: Fixed Term – 31st March 2026
Hours: 17.5 hours per week
Salary: FTE £25,625 (Part time as advertised £12,813)
DBS/PVG: PVG Required
Job Family: 3
Line Manager: Kim Maxwell – Delivery Leader
Closing date: Monday 22nd September – we reserve the right to close this application early if we receive sufficient applications
Interview Date/s: TBC
Anticipated start date: TBC
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Dumfries and Galloway, working specifically in the West of the region. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area.
You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across the West of Dumfries and Galloway, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision
Here is some of what you’ll be doing, please refer to the full job description for full details:
• Engaging directly with people to understand their wants, needs and aspirations and determine the best opportunity for each person, and provide the support they need in advance of volunteering.
• Developing and maintaining good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received.
• Identifying, creating and developing relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will support the individuals supported to gain experience, confidence and support them on route to a positive destination.
• Supporting with funding applications and opportunities
• Researching and engaging with partners to provide required coverage of placement sector.
• Managing the risk assessment, quality assurance and audit processes as appropriate.
• Ensuring monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders.
• Ensuring all the above is done with excellent record keeping, in accordance with compliance requirements.
• Promoting and representing Volunteering Matters and across Dumfries and Galloway.
• Contributing to the wider Volunteering Matters staff teams, upholding our values at all times.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
We’re excited to offer a brand-new opportunity for a Volunteering Development Lead to shape and champion the way that the WayfinderWoman Trust delivers an exceptional volunteer experience.
You will ensure every volunteer feels valued, supported and empowered, so that their contribution makes a lasting, meaningful impact on the women we support.
At WayfinderWoman, we believe in the power of volunteering to transform lives of both our volunteers and the people we support. Together we make a difference.
The WayfinderWoman Trust is committed to safeguarding and promoting the welfare of the women we support, and we expect all our staff and volunteers to share this commitment.
Are you …
- A clear, confident communicator who can engage with a variety of audiences —both in person and online?
- Can you motivate and inspire others to achieve shared goals?
- Can you manage complex relationships with professionalism and positivity?
- Are you highly organised, with excellent time management skills and the ability to prioritise and collaborate effectively to deliver on desired outcomes?
What You’ll Do:
- Lead on delivering our Volunteering Strategy and action plans
- Act as the central point of contact for all volunteering across the Trust
- Design and coordinate inclusive recruitment campaigns
- Drive volunteer recognition and retention initiatives
- Analyse volunteering data to inform improvements
- Champion equity, diversity and inclusion within the volunteer workforce
- Line manage our small existing team
What We’re Looking For:
- A relevant qualification (NVQ Level 3 in Management or equivalent).
- Significant experience in recruiting, training, and supporting volunteers — including hard-to-fill roles.
- Strong knowledge of Safer Recruitment practices and volunteer management systems (or HR equivalents).
- A successful track record of delivering complex volunteer projects to deadlines.
- Experience working in the charity sector, with a solid understanding of volunteer leadership, recruitment, and retention challenges.
- Confidence in using data to analyse trends and improve volunteer engagement.
- Up-to-date knowledge of relevant legislation, including data protection.
- Proficiency in Microsoft Office and strong IT literacy.
- Ability to travel efficiently and effectively across the WayfinderWoman Trust footprint.
Please note: This post is open to women only and is exempt under the Equality Act 2010, Schedule 9, Part1. The WayfinderWoman Trust is a female-led charity and operates The Hub as a safe space for Women.
Please note: This post is open to women only and is exempt under the Equality Act 2010, Schedule 9, Part 1. The WayfinderWoman Trust is a female-led charity and operates The Hub as a safe space for women.
At WayfinderWoman, we help women to overcome challenges, rebuild confidence, and connect with supportive networks so they can transform their lives.




The client requests no contact from agencies or media sales.
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
We are looking for a passionate and innovative individual to join our dedicated Puppy Training Team as a Puppy Trainer. This is an exciting opportunity at a prominent assistance dog charity for a dog training instructor to develop their skills and take on new responsibilities within this rewarding field.
Position: Puppy Training Coordinator
Hours: 22.5 hours per week (3 days per week).
Contract: Temporary Maternity Leave Cover (9 month minimum contract)
Location: Homebased in South Hampshire. This role covers a specified geographical location in the Southeast of England - South Hampshire (purple area on the map attached). There will be regular travel involved in this role to undertake visits, training sessions and to transport dogs and puppies, therefore it is essential that you have a driving licence and appropriate vehicle for work purposes or the ability to travel significant mileage in line with the requirements for the role. See the job description for the area map.
Direct Reports: Puppy Training Volunteers
You will be part of the ambitious puppy team, developing, coordinating, and supporting the puppy training programme. You will have the opportunity to work with and train volunteers in the appropriate care and training of Canine Partners’ puppies. You will work with puppies from eight-weeks to approximately 15-months old, ensuring they receive appropriate socialisation and training before entering our assistance dog training, giving them the foundations to learn how to be life-changing assistance dogs, bringing greater independence and quality of life to people with physical disabilities. A proactive approach is key to maintaining the welfare and behavioural standards for the puppies. All training at Canine Partners follows best practice, positive reinforcement methods and this role is an ambassador for this approach.
About you:
- Experience of working with puppies.
- Good working knowledge of best practice dog training and behaviour.
- Good practical dog handling and training skills.
- Effective interpersonal, communication and relationship building skills.
- Strong administration skills with accurate record keeping.
- Coaching/ Teaching skills.
- Computer literacy/ IT skills (MS Office – minimum requirement basic level)
- Full UK driving licence and use of appropriate vehicle for work purposes.
- Ideally, you may have experience of working with volunteers.
It may be advantageous, but not essential, for you to have a relevant Animal Behaviour and Training Council – Animal Training Instructor (ABTC-ATI) accreditation. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Interested?
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 22nd September 2025
First interviews are scheduled to take place online (via MS Teams) in the week commencing 29th September 2025.
Second interviews are scheduled to place in person the week commencing 6th October 2025.
*Subject to changes.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-223 525
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





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The Role:
We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will be an integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable.
You will be responsible for developing a culture of ‘exceptional service, every time, for everyone,’ leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations.
What you will do:
As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences.
You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs).
Key responsibilities include but not limited to:
Operational Management
- Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests.
- Ensure impeccable presentation standards aligned with brand guidelines.
- Full compliance of operational policies and procedures.
- Ensure staff and volunteers are engaged with their roles and environment.
- Effective staff planning that aligns with budget and operational needs.
- Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed.
- Support the AVEM in the operational delivery of house openings and tours.
- Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution.
Tours & Walks Operation
- Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences.
- Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources.
- With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations
- Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery
- Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer
- Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team
- Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme
- Develop a guide recruitment and training programme.
- Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences.
People Management
- Line manage the AVEM, providing operational guidance and supporting their professional development.
- Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact.
- Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback.
- Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections.
- Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program.
- Lead annual visitor care training for staff and volunteers.
- Provide ongoing role-specific training to ensure high standards of delivery.
Other Duties & Responsibilities
- Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning.
- Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives.
- Deputise for the HVE and provide operational duty management in the AVEM’s absence.
- Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions.
- Act as a trained First Aider and Fire Marshall (training provided).
- Train as a “White Hat” for Waddesdon’s Disaster Response Team and take a leadership role in major incidents if required
- Support frontline operations during peak times, major events, or staff shortages as required
- Stay informed on industry trends and best practices in the heritage/museum sector
You will be a great fit if:
You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department.
This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.
Your areas of knowledge and expertise that matter for this role:
- Operational Leadership: minimum of 3 years’ experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector.
- Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world.
- Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests.
- Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions.
- Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes.
- Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
- Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation.
- Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
- Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.
Additional requirements:
The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequently this position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers.
Rewards for working with us:
- Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
- Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
- Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
- Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
- Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
- Income Protection – on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years.
- Life Assurance – a lump sum of 4 times basically annual salary is payable upon death in service.
- Mental Health and Wellbeing Support – access to a wellbeing platform and fully funded 1:1 counselling service.
- Enhanced Maternity Pay – after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay.
- Enhanced Paternity Pay – after 12 months of continuous service, you may take 3 months of paternity leave at full pay.
- And plenty more!
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.




Job title: Head of Marketing and Fundraising
Responsible to: Chief Executive Officer
Hours of work: 37.5 per week
Salary: £45,0000 (subject to skills and experience)
Location: Stowmarket, Suffolk
Contract term: Permanent (with a probationary review at 3 months)
Job purpose:
To provide experienced and effective strategic leadership, and operational delivery, of the fundraising and marketing initiatives of The Mix and its trading subsidiary, 127 Trading Ltd, to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.
We are seeking an experienced and dynamic fundraising and marketing professional to develop and execute an ambitious commercial strategy to enable us to provide even greater support to young people in Suffolk.
Background
The Mix Stowmarket Ltd. is an established youth charity working with young people aged 9–25 across Mid Suffolk. With a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, operating two cafés, we’re rooted in community impact and innovation.
We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused’ approach, and a deep belief in the potential of every young person.
Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd, which runs two cafés that provide training and employment opportunities for young people, whilst generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk.
We have recently appointed our new Chief Executive Officer who takes up post in October 2025. We now seek a strategic and operationally savvy Head of Fundraising and Marketing to support the senior team as they lead The Mix into its next chapter, with prime responsibility to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.
Overview of the role
As the organisation’s Head of Fundraising and Marketing, you will be an experienced, ambitious, enthusiastic, and dynamic professional, who is passionate about fundraising and maximising income generation.
Working closely with our new CEO and committed trustees and staff, you will develop and implement fundraising and marketing strategies that align to our vision and drive the expansion of our crucial support to young people in Suffolk.
You will have a thorough understanding of planning, organising, and delivering successful fundraising campaigns, initiatives, and events with a strong attention-to-detail. You will be comfortable working at a leadership and strategic level but also unafraid to roll up your sleeves and create bids, funding proposals, and marketing materials.
You will be a natural ambassador, working with the CEO to build partnerships at the local and regional level, and your ambassadorial skills will help raise our profile and leverage our networks and connections.
The Head of Fundraising and Marketing is responsible for the day-to-day marketing and management oversight of The Mix and 127 Trading Ltd and the management of its marketing staff and budgets.
Critical to your success will be a genuine passion and enthusiasm for transforming the lives of young people.
You may come from the youth, charity, health, education, or social enterprise sectors. We welcome candidates who can bring the vision, leadership, and heart to shape the future of fundraising and marketing at The Mix.
Main Responsibilities
1. Strategic leadership
· Develop and lead the multi-channel fundraising and marketing strategy to meet agreed income targets and support
long-term sustainability for both The Mix and 127 Trading Ltd.
· Work closely with the CEO and Trustees, to align fundraising efforts with the strategic goals of the charity and bring insight into income generation and stakeholder engagement.
· Actively contribute to the senior leadership team, shaping organisational policies and strategic direction, ensuring the integration of fundraising, marketing and operational activities.
2. Fundraising and income generation
· Drive the development of diverse income streams, including major donor fundraising, corporate partnerships, individual giving, legacies, lotteries, community fundraising and events.
· Proactively seek new opportunities to secure long-term, multi-year funding through well-targeted funding applications and corporate proposals.
· Build strong partner relationships with a focus on stewardship, retention, and growth.
· Monitor performance, analyse data, and drive continuous improvement.
· Chair the Fundraising sub-committee and contribute to the Data, Impact and Evidence Action Group
· Responsible for completion of all bids, grants and funding applications and ensuring that funders receive appropriate ongoing feedback.
3. Marketing and communications
· Develop marketing materials and campaigns that effectively communicate the charity’s mission, vision and achievements to various audiences for both The Mix and 127 Trading Ltd.
· Lead the management of digital platforms, ensuring consistent and inspiring content across all channels, including the website, social media, email and printed materials.
· Ensure that brand messaging is consistent, clear and aligned across The Mix and 127 Trading Ltd to enhance public recognition and reputation.
· Grow awareness of the charity at a local and regional level, monitoring success through market research.
· Develop compelling narratives and stories of the charity’s impact to engage partners and encourage continued support.
4. Team leadership and development
· Lead and develop the Fundraising & Marketing team, fostering a collaborative and positive culture.
· Mentor and support team members in achieving their professional development goals, ensuring they attain business objectives.
· Regularly monitor and review team performance to meet income generation and communication objectives.
5. Operational excellence
· Ensure compliance with data protection laws, fundraising regulations and ethical guidelines across all fundraising and marketing activities.
· Review and improve the use of the website and develop systems to track donor engagement, monitor income and ensure data integrity and transparency.
· Work closely with finance and operations teams to oversee the management and monitoring of fundraising targets.
·Work closely with the Youth Work team to provide insight to funding opportunities available and marketing and fundraising activities occurring.
Please also refer to the job description for further details.
The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
The client requests no contact from agencies or media sales.