Lived experience jobs

At Birmingham Hospice, our teams are united by a shared purpose: to improve the quality of life for people living with life-limiting conditions, and to support their families and loved ones during some of the most challenging times they will ever face.

We’re now looking for an experienced Management Accountant to join our Finance team. You will provide an effective management service to budget holders, senior managers and our executive directors and in turn help strengthen and shape the way we support our people.

If you’re a financial expert who is confident to provide complex financial and business advice to managers and budget holders across the Hospice whilst dealing with every-day challenges, we’d love to hear from you.

As the Senior Management Accountant, you will:

• Maintain up-to-date, accurate and appropriate accounting records for the Hospice, produced in accordance with the Hospice procedures and timetable
• Help to lead and manage a small team
• Provide comprehensive financial and business advice to one or more directorates
• Monitor budget performance and suggest service improvements
• Prepare and complete statutory business information returns and/ or income and expenditure accounts in accordance with monthly and annual timetables making sure the date is complete and accurate
• Contribute towards the production of the annual plan and budget setting

You’ll partner with dedicated areas of the hospice, building strong relationships quickly and offer solid financial advice and solutions.

If this sounds like you, we’d be delighted to receive your application.

 What We’re Looking For:

 · CCAB qualified or equivalent or qualified by experience

· Good leadership skills to motivate and manage the team

· Substantial accountancy experience within commercial, charitable or public sector environment with understanding of relevant financial regulation

· Ability to make decisions by analysing financial information and in turn set priorities and achieve goals

· Experience of producing accurate forecasts, generating savings and ensuring cash flow

· Ability to work with complex data and produce detailed reports with recommendations

What we offer in return:

 · The opportunity to be part of an amazing growing charity

· Competitive salary, generous holiday entitlement

· Wellbeing programmes, Reward Gateway retail discounts & financial tools

· The opportunity to develop and grow your financial career within the charity sector

Prospectus is delighted to be supporting a national health charity in the search for a Individual Giving Officer to join their growing team. 

This is the only national charity supporting people living with lupus and those who care for them. They hold an ambition for a world where people with lupus can live full and active lives. This organisation works hard to empower people by providing information about lupus and offering support, so their voices are heard and their condition diagnosed and managed effectively. 

As the Individual Giving Officer, you will be responsible for supporting fundraising through individual donors including members and reoccuring donors. It will focus on enhancing supporter journeys, building long-term relationships through effective campaigns, stewardship and data-drive engagment. 

This person will have some experience across individual giving and have worked on delivering individual giving fundraising campaigns before. Ideally this person will have digital and email marketing experience and be an excellent communicator. 

This is a permanent part-time role orf 21 hours and offering a salary of £35,000 FTE per annum. This role is remote with occasional travel to London. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.

Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.

We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.

Role purpose

The Senior Challenge Fundraising Officer will lead the delivery and growth of APF’s third-party and mass participation challenge events portfolio.

This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship

Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF.

Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission.

Key Responsibilities

1. Grow participation in third party

• Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement.
• Develop and execute creative marketing strategies to boost participation and attract new event participants.
• Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team.
• Promote third-party events proactively across relevant channels and networks.
• Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience.
• Identify and pursue opportunities to grow participation in new and existing events.
• Attend key events as required, managing on-the day logistics and volunteer coordination.

2.  Community Product Development

• Work with Head of Fundraising to shape and improve APF’s fundraising offer and remote products.
• Test and refine new fundraising concepts that increase accessibility and broaden participation.
• Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities.

3.  Income growth and fundraiser mpowerment

• Inspire participants to achieve ambitious fundraising targets through engaging, creative communications.
• Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers.
• Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts.
• Monitor fundraising performance to ensure we’re meeting targets and delivering strong ROI on our challenge activities.

4. Stewardship and re-engagement

• Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued.
• Create clear re-engagement plans to encourage repeat participation and long-term loyalty.
• Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey.
• Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings.

5. Data, insight and compliance

• Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting.
• Monitor recruitment, participation, income and ROI to help inform future planning and improvements.
• Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely.
• Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice.

How to apply

Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.

First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.

We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.

If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.

About the Role

As Support Services Manager, you will:

Lead and develop high‑quality support services

• Provide operational leadership across supported housing schemes
• Ensure trauma‑informed, person‑centred support plans and risk assessments
• Monitor KPIs, contractual compliance and service performance
• Drive service improvement and co‑production with clients

Manage, motivate and develop staff

• Line manage Support Workers and Volunteers
• Ensure supervision, training and performance management
• Support recruitment and staff development across the region
• Build a strong, motivated and skilled team

Champion safeguarding & risk management

• Act as a safeguarding champion across supported housing
• Ensure robust risk assessments, incident reporting and GDPR‑compliant records
• Support staff to maintain the highest safeguarding standards

Ensure housing & compliance excellence

• Work closely with Estates teams to maintain safe, compliant accommodation
• Support quality improvements across physical properties and service delivery

Build impactful partnerships

• Liaise with local authorities, commissioners, health partners and referral agencies
• Represent Life at case conferences, multi‑agency meetings and contract reviews
• Identify and respond to new referral opportunities

Drive quality, governance & reporting

• Produce performance reports and maintain audit readiness
• Support strategic growth and contribute to the department’s business plan
• Promote Life Charity within local communities and public forums

Manage budgets & resources

• Monitor expenditure and support resource planning
• Support with funding bids and service redesign
• Work with finance teams to ensure clients receive appropriate financial support

We’d love to hear from you if you have:

Essential experience & skills

• Experience managing or delivering support and/or care services
• Understanding of supported housing and estates management
• Strong knowledge of support planning, risk assessment and safeguarding
• Excellent communication skills with the ability to engage at all levels
• Strong organisational, leadership and problem‑solving abilities
• Ability to work independently, handle pressure and prioritise workloads
• Commitment to equality, diversity and inclusion
• Full UK driving licence

Desirable

• Relevant housing qualification (e.g., CIH Level 4)
• Experience working in a charity environment
• Experience in troubleshooting or service improvement roles
• Good strategic awareness

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £34,000 per annum

Hours: 35 hours per week over 5 days

Location: Home Based with Extensive Travel across the Midlands and South East England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

You’ll be the main contact for the national training team providing support directly to kinship carers, training facilitators and others relating to the access and delivery of training events and workshops. 

You’ll provide professional and effective administrative and technical support to training operations, including co-ordinating logistics, publishing event details, administrating the back-end data, supplier communication, financial administration and attending in person and online events to ensure smooth delivery.

Key responsibilities:

Training event coordination

• Provide administrative support, including supplier communication, coordinating logistics and delivery of all relevant general and financial administration tasks 

• Communicate effectively with all stakeholders to coordinate and confirm event logistics for in-person and online events.

• Identify and secure appropriate organisations to exhibit as part of Roadshow marketplace events, providing in event hosting of these organisations. 

• Source and secure venues and catering that meet event requirements for all in-person training events.

• Provide administrative, practical and technical support at training events both online and in-person. 

• Act as central point for Zoom set-up, licenses and queries for team, kinship carers and external partners.

Systems and processes coordination 

• Monitor planned expenditure to ensure it is in line with event budgets. 

• Ensure invoicing and payments are accurate and processed to time. 

• Support the monitoring and reporting on training activity via our Salesforce database, including providing data reports as required. 

• Support the production, update, distribution and quality assurance of workshop materials and ensure all collateral is on brand, signed off as required. 

• Develop and maintain an asset register of all training materials and equipment, ensuring availability when and where it is needed.

• Act as website champion for the team, managing and uploading all training content (workshop and events) and ensuring online training information is kept up to date. 

• Provide support to the training team as required including to assist service improvements and supporting manualisation and documentation of all processes 

• Set up and implement effective tools and documentation to support all operational needs of the training service. 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Training and Events Officer by sending a CV and answering the questions below via Charity Job. The deadline is 23.30pm on Monday 6 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work with Kinship, and how do your values and experience align with our mission to support kinship carers and families?
2. Describe a recent event or training session you coordinated. Include how you managed logistics, communicated with stakeholders, and handled any challenges.
3. Provide an example of how you have used administrative systems or platforms (e.g., Salesforce, databases, online tools) to track activity, manage resources, or produce reports accurately.
4. Give an example of how you have supported a team to deliver a project or service, highlighting communication, process management, or assistance to colleagues.
5. Describe a situation where you identified a potential delivery problem and took proactive steps to resolve it. What was the outcome?

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Senior Global Fundraising Manager

Contract: 12 Month Fixed-term contract, Maternity Cover, (Part-time or full-time, 4-5 days a week)

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom, Stockholm, Sweden, Canada, New York, United States, Melbourne, or New Delhi, India, subject to right to work eligibility in the respective countries.

The role offers flexible location options. Candidates must align with UK working hours, as the hiring manager is based in the UK, while also maintaining flexibility to accommodate global time zones.

*Each WaterAid office has its own local hybrid working requirements:

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below:

• UK: GBP £61,645 per annum with excellent benefits*
• Other locations: Competitive salary packages with excellent benefits, in line with local market rates and dependent on experience

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Senior Global Fundraising Manager will report to the Global Lead for Communications and Fundraising (Executive Director), currently based in WaterAid UK. They will be an integral member of the Global Communications and Fundraising Executive, made up of senior colleagues from across the WaterAid federation.

The WaterAid Federation consists of the International Secretariat, 7 members - Canada, USA, UK, Sweden, India, Japan and Australia, 3 Regional hubs and 22 country programme offices.

About the role

This role will play a strategic part in driving income growth across the WaterAid federation by proactively collaborating and learning, and seeking opportunities to strengthen our collective action, enhancing efficiency and effectiveness. Critically they will play a lead role in developing a long-term global income plan, ensuring that we make the best collective decisions for organisational growth and impact, and ensuring that risk is managed globally. The role holder will work closely with the Executive Director who is the Global Lead for Communications and Fundraising, in overseeing and driving action through the Global Communications and Fundraising Executive (GCFE) made up of communications and fundraising leaders across the federation; and leading key initiatives identified by this group.

In this role, you will;

• Lead the process for the development of a long-term global income generation plan/strategy which maps WaterAid’s growth trajectory, income stream balance, and required enablers and dependencies.
• Takes a lead role in global fundraising projects which address the enablers and dependencies identified in the plan for multiple markets. This could include identifying new approaches such as emergency fundraising; addressing processes and ways of working holding us back; driving efficiencies through centralised procurement.
• Lead on quarterly global performance monitoring and trend analysis – ensuring and supporting all members to provide a qualitative and quantitative overview which enables us to identify trends, opportunities and threats and act upon them. Reporting key findings to WaterAid International where required
• Monitor risk across the income portfolio and support senior fundraisers in managing and mitigating risk identified.
• Identify and coordinate/lead global income generation activities which require central management – including project management of key programmes of work.
• Ensure global engagement in key initiatives is relevant and easy, with low resource impact, for smaller members and Country Programmes (CPs).
• Support the Global Lead for Communications and Fundraising with initiatives which drive global alignment, transparency and effectiveness.

To be successful, you’ll need:

• Demonstrable experience in working on global initiatives with globally dispersed teams
• Excellent collaboration and negotiation skills with the ability to drive integration and alignment. 
• Proven ability to work effectively with stakeholders from across a range of cultures, locations and backgrounds
• Experience of developing complex plans and strategies - monitoring and reporting against them
• Strong knowledge of fundraising practices and experience delivering fundraising campaigns (restricted or unrestricted income generation)
• Ability to analyse fundraising data and create narrative and actions from that to shape continuous improvement

Although not essential, we’d prefer you to have:

• Knowledge of all fundraising streams – public fundraising, philanthropy and trusts, corporate and institutional
• Knowledge of different fundraising markets.
• Ability to flex working hours to ease time zone challenges

Closing date: Applications close 12 PM UK time on Monday, 20th April 2026. Interviews are expected to take place week commencing 27th April.

*Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to apply: Click Apply to answer the pre-screening questions, upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Help tackle loneliness among older people in care homes

Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedfordshire exists to change that.

Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedford and the surrounding area.

We are now looking for a Manager to lead the charity through a period of growth and transition – expanding our reach, strengthening our team, improving our delivery whilst building a sustainable future.

About Friends for Life Bedfordshire

We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.

Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.

The Role

This is a leadership role responsible for the overall management, performance and development of the charity.

You will lead a small team which includes specialist leads responsible for fundraising, volunteer management, and marketing & partnerships.

Your role is to set direction for the team to deliver the charity’s strategy and business plan, aligning priorities and creating the conditions for the team to succeed.

You will also act as the public face of Friends for Life, working closely with the Board of Trustees. Whilst we are small charity and this is a hands-on leadership role, success will come from enabling others, not by doing everything yourself.

Key Responsibilities

Management of the Charity

• Lead the day-to-day running of the charity and the delivery of its business plan
• Work with Trustees to shape and implement plans for development, sustainability and impact
• As a member of the Board, contribute to the wider governance of the charity

Management of People

• Lead and develop a team of 5 part-time staff, including functional leads for fundraising, volunteer management, and marketing/partnerships
• Set clear priorities, objectives and accountability across the team
• Support and challenge team members to deliver against ambitious targets

· Rebuild and stabilise the team following a period of transition

Operational Management

• Ensure effective delivery of the befriending and activity programmes
• Drive growth in the number of residents supported by scaling volunteer recruitment and engagement
• Use digital tools and services to improve the quality and efficiency of service delivery
• Ensure services remain high-quality, safe and responsive to need, whilst complying with legislation and safeguarding requirements

Management of Fundraising

• Ensure effective delivery of fundraising strategy
• Support the development of new income streams including community fundraising, individual giving and partnerships
• Ensure income targets are met and funding relationships are effectively managed

Management of Partnerships & Profile

• Build and maintain relationships with care homes, other partners and stakeholders
• Raise the profile of the charity through external engagement, advocacy and partnerships

Financial Management & Governance

• Oversee budgets and ensure effective financial management
• Work with the Treasurer and Board on financial planning, risk and compliance
• Ensure safeguarding, governance and regulatory requirements are met

About You

We are looking for a strong people leader who can bring clarity, structure and momentum to a small but ambitious charity.

You will likely bring:

Experience

• Experience in a management role, ideally in a charity, community or care setting
• Experience leading and developing teams, including through change or growth
• Experience overseeing service delivery, process improvement and organisational performance
• Experience of fundraising, income generation or partnership development (at a strategic level)
• Financial and budget management experience

Skills & Attributes

• Strong people management skills—you know how to get the best out of both staff and volunteers
• Ability to set direction and hold others accountable for delivery
• Ability to work co-operatively with the Board of trustees, playing an active role in the governance of the charity, and ensuring alignment between strategy and operations
• Organised and outcome-focused, able to prioritise in a resource-constrained environment to maximise positive impacts for our beneficiaries
• Confident in the use of digital tools and technologies to improve performance
• Confident communicator, able to represent the charity externally and build strong relationships with partners and funders
• Resilient and comfortable in leading change and managing ambiguity
• Empathy and understanding of the challenges facing older people in care homes
• Commitment to safeguarding, equality, diversity and inclusion

Experience working with trustees, knowledge of charity governance or experience in services for older people would be an advantage.

What We Offer

• £40, 930 per annum (£22,921 pro rata for 21 hours a week)
• Employer Pension
• Flexible and Hybrid working
• A supportive and passionate team of staff, volunteers and trustees
• The chance to transform the lives of care home residents every single week

How to Apply

Please submit your CV and a short covering statement outlining how your experience aligns with the position.

Selection will be via an interview.

Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.

Finally, the role is subject to an Enhanced DBS check.

Closing date is Friday 1 May 2026.

HEAD OF RETENTION & DEVELOPMENT

Senior supporter retention and donor development role with individuals, churches and charitable trusts at Christian charity Embrace the Middle East.

Why work for Embrace the Middle East?

• Hybrid role: High Wycombe (minimum onsite twice a month)
• 10% employer pension contribution
• 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 days after 10 years. Plus 3 days between Christmas and New Year.
• Life Assurance: 3× salary
• Flexi-time and home-working options
• Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
• Access to retail discount portal
• Training and development programme
• A values-led team committed to mission, integrity, and compassion

About the Role

Working with the Director of Fundraising and Communications, you will lead the development and delivery of Embrace’s supporter retention and donor development strategy, building deep and lasting relationships with individuals, churches, and communities. You’ll be responsible for shaping the full supporter lifecycle, from onboarding and ongoing relationship building to reactivation, cross-engagement, and long-term value growth. This is a role that blends strategy, creativity, and data insight, requiring someone who can hold the big picture while empowering a diverse team of fundraising and subject matter experts.

You’ll have:

• Proven experience in supporter engagement, donor retention, and income growth strategies.
• Strong analytical skills, experience using data for segmentation, trend analysis,
• and performance optimisation.
• Strategic thinking, with the ability to innovate and diversify income streams.
• Excellent leadership and team management skills, with an ability to lead and develop high‑performing teams in hybrid/remote settings.
• Demonstrated ability to manage complex projects from planning to delivery.
• Knowledge of UK fundraising regulations, GDPR, and ethical practice.

Role Requirements

• Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
• Willingness to travel occasionally to the Middle East (every 2–3 years).
• Right to work in the UK.

About Embrace the Middle East

At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.

We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.

Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

Closing date: Tuesday 28th April 2026

Charisma vetting interviews must be completed by: Tuesday 5th May 2026

Interviews with Embrace the Middle East: w/c 11th May 2026

Please refer to the candidate pack for more comprehensive information.

The Vacancy

Job Title: Store Manager

Location: Burgess Hill

Salary: £24,765.00 per annum

Weekly Hours: 37.5

Reference: YMC1178800

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Burgess Hill store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

For further information on YMCA website,

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team over in Shetland. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for an Advocate to join and shape this service covering Shetland Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them under Scottish legislation.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight on 9 April 2026 however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate

We look forward to hearing from you.

Use your leadership abilities to strengthen and encourage the persecuted church around the world.

Today 388 million Christians experience high levels of violence and oppression for their faith. And the shocking thing is that most people in the UK don’t know about it. Open Doors UK and Ireland raises awareness about the growing levels of persecution and enables people to join a huge underground global network which is keeping the church alive in the most dangerous and difficult contexts - despite the determined efforts of extremists to eradicate Christianity.

As we identify with people suffering for their faith, through prayer, giving and taking action, we see our faith grow. We see the church here become the mature body that we are called, in Scripture, to be.

We are now seeking a Chief Executive Officer to lead this work through a season of missional growth, opportunity and ambition. The CEO will be pivotal in raising the profile of the persecuted church, deepening connections with the church in the UK and Ireland and influencing Government to protect Christians around the world.

To that end, the CEO will be a strategic leader, highly relational in approach, agile and nimble in mindset, delivery-oriented and passionate about strengthening the church.

If that sounds like you please see the job pack attached and prayerfully consider applying. You can expect to have your own faith, reading of Scripture and prayer-life, transformed!

Closing date for applications is 8th May 2026.

In this role, you will oversee the day-to-day operation of live products and partnerships, acting as the escalation point for complex delivery issues and ensuring strong audit trails, regulatory boundaries, and continuous improvement. You will also act to coordinate and lead activity to operationalise new products and services, working across the Pensions Board to ensure that delivery models, systems, processes, and controls are in place before launch. This will include working closely with internal stakeholders to align housing, pensions, finance, digital platforms, customer services, and governance requirements, ensuring that products operate effectively, are clearly understood by colleagues, and appropriate for customers.

Responsibilities

Service Delivery and Operational Oversight

• Coordinate the day‑to‑day operation of financial wellbeing products and partnership routes
• Act as the escalation point for complex delivery issues affecting customers, advisers, or partners, including speaking with individuals on a 1-1 basis as needed.
• Oversee access routes, eligibility criteria, and customer journeys
• Act as operational guardian of regulated advice boundaries and referral pathways, informed by expert advice

Quality Assurance, Risk, and Compliance

• Ensure clear audit trails for applications, referrals, spend, and outcomes, including ensuring utilisation/spend with partners or on products matches agreed budgets.
• Work closely with Finance, Audit, Risk, and Compliance teams to maintain assurance
• Identify operational, regulatory, or conduct risks and lead mitigation activity
• Ensure delivery of products aligns with safeguarding, data protection, and organisational policies
• Manage complaints about service delivery, including referring applicants to partner complaint processes where appropriate

Continuous Improvement and Insight

• Gather insight from customer-facing colleagues, and customers to identify delivery improvements
• Feed operational learning into service refinement and future product development
• Support evaluation of pilots and early‑stage products, recommending refinements before scale‑up

Product Mobilisation and Go‑to‑Market Delivery

• Lead the operational mobilisation of any new financial wellbeing products and services from approval through to live delivery
• Coordinate internal stakeholders across housing, pensions, finance, digital, customer services, and governance to ensure readiness for launch, including defining and documenting end‑to‑end customer journeys, access routes, eligibility criteria, and handover points
• Ensure systems, workflows, and digital platforms are configured to support new products
• Support internal training and briefing so colleagues understand new products, boundaries, and processes

Your job description is intended to reflect your main tasks and areas of work but is not exhaustive. 

About You

The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

Essential

Knowledge and experience

• Proven experience managing product delivery and other services within a regulated, customer facing environment facing environment‑facing environment
• Experience working with digital platforms or CRM systems to support service delivery
• Experience coordinating complex delivery across multiple teams or functions
• Strong understanding of operational risk, quality assurance, and compliance
• Experience embedding new products, services, or pilots into live delivery
• Experience identifying insights and applying them to support continuous product or process improvement.
• Experience of adapting communications style to support effective project delivery, partnership management, and customer service.

Skills and abilities

• Strong organisational and coordination skills, with the ability to bring multiple stakeholders together
• Excellent problem solving and decision making capability‑solving and decision‑making capability
• Clear written communication and disciplined documentation
• High attention to detail and commitment to customer experience
• Comfortable working autonomously in a remote or matrixed environment
• Commitment to equality, inclusion, and organisational values

• A collaborative team player, comfortable working in a small team while engaging effectively with a wider organisation.

Desirable

• Experience in financial wellbeing, pensions, housing, or welfare services
• Familiarity with regulated financial services environments and referral models
• Prior involvement in launching new services or pilots

Closing date for applications is 7 April at 23:55 pm

About Eden Project

Eden Project is an educational charity with a unique community outreach programme with UK wide reach demonstrating engagement, positive action for people and planet and the creation of real social capital on a mass scale.  The post holder will co-lead the community engagement and development of participation in activities for the Big Lunch programme, building skills and confidence in community action. Building a variety of entry points for Big Lunch Organisers to join the peer-to-peer Network across the UK, the role holder will provide support, signposting and networking opportunities for participants as they develop their own ideas. 

About the role

We are looking for an enthusiastic and experienced Community Engagement Lead to co‑lead the development of our community engagement offer across the UK.

This role focuses on growing year‑round participation in The Big Lunch, strengthening peer‑to‑peer networks, and supporting people to build skills, confidence and momentum for community action and nature connection. You will design and deliver engaging online and in‑person activities, nurture relationships with participants and partners, and help ensure that community‑led action is visible, celebrated and sustained.

You will work closely with colleagues across Communities, Partnerships, Research and PR, and alongside another Community Engagement Lead, to shape shared objectives and a collective action plan.

• Flexible, home‑based working
• The opportunity to work on a nationally recognised community programme
• A supportive, passionate and values‑driven team
• The chance to make a meaningful impact for people and planet

An exciting opportunity has arisen for a House Unit Manager, Residential to join our Nursing and Quality Team. This role will require the successful candidate to be accountable, alongside a team of Clinical Leads and Deputy House Managers, for leading and managing a team of nursing and care staff to ensure the delivery of high-quality care to children and young people.  

You will be the lead professional responsible for coordinating the overall care and management of the children across a minimum of three Residential Houses and be the key contact for the family and multidisciplinary team.

You will provide clinical and operational leadership across all the Residential Houses providing highly specialised advice to nursing teams and wider professional colleagues as well as be involved in the strategic development of the residential services.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

· In collaboration with the Placement Managers, you will ensure care is appropriately planned and resourced, and you will ensure care is delivered in a safe manner at all times.

· You will be responsible for ensuring that the care in the Houses enables the children to access rehabilitation sessions, clinics, education and leisure activities as scheduled in their timetable.

· You will work as part of a leadership team comprising of a House Unit Manager, 4 x Deputy House Managers / Deputy Clinical Leads and 4 x Clinical Leads.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: Wednesday 8th April 2026

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

 Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.