PART TIME ADMINISTRATOR

The Samaritans of Manchester and Salford are looking for a part time Administrator to work in their city centre branch.

Manchester and Salford Samaritans is located in Manchester City Centre and is a local branch of the national charity Samaritans. The vision of the Samaritans is that fewer people in the UK die by suicide. The Samaritans do this by

• Reducing the feelings of distress and crisis that can lead to suicide.
• Increasing access to support for people in distress and crisis.
• Reducing the risk of suicide in specific settings and vulnerable groups.
• Influencing governments and other agencies to take action to reduce suicide.

The Manchester and Salford Branch currently has 160 active volunteers who provide a confidential, non-judgemental listening service round the clock every day of the year. Our callers can contact us on the phone, by email or by calling in person at the branch. The branch also supports 40 prisoners who are Listeners in two local prisons.

The purpose of this job is to provide administrative support in the Branch so that the volunteers have what they need to provide the service that supports our callers.

This is a part time post for 16 hours a week working 4 hours for 4 days each week. The exact working time can be flexible and there is also the option to work from home. However, the successful candidate will need to be in the branch at least once per week. The exact working times and working from home element will be negotiated with the Branch Director. The start time will typically be in the morning. Approximately once a month there is a requirement to work in the evening for 2 hours to prepare and minute Leadership Meetings. The dates of these evening sessions are known well in advance. On those days any hours worked in the evening are instead of the usual hours earlier in the day.  Initially the post is for a fixed term contract of two years which will be reviewed and possibly renewed.

• PAY £10.43 per hour
• HOURS 16 hours per week over 4 days
• CONTRACT 2 Years fixed term to be reviewed.

To apply; please submit your CV which must be accompanied by a covering letter ,clearly demonstrating how you meet the requirements of the attached job specification. 

PLEASE NOTE; You are encouraged to apply early ,as applications will be reviewed on a rolling basis and we reserve the right to close the ad early if a suitable candidate is found.

We are looking for an experienced Programme Manager to oversee the delivery of our flagship Digital Surgeries programme. Come and help us to achieve our mission of ensuring that every young person can have a voice on issues that matter to them.

About The Politics Project

The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We specialise in digital democracy, supporting young people, teachers and politicians to use digital tools to learn, teach and engage in politics.

Through our Digital Surgeries programme, we support politicians to engage with young people using digital platforms to build strong relationships and a shared understanding of issues. We have delivered over 160 Digital Surgeries, working with a network of over 150 politicians and 100 schools. We work with a wide range of politicians across parties, from local councillors to MPs and government ministers, including Sir Keir Starmer MP, Ben Bradley MP, Caroline Lucas MP and Mayor Andy Burnham.

Over the last 18 months we have extended this work to support a range of partners, including the Parliamentary Education Service, the University of Exeter, the People’s History Museum, the University of Cambridge and UCL, to run thematic versions of the programme with schools across the UK. This has included looking at the work of the House of Lords, Gender and Identity, the Peterloo Massacre and climate change.

We are also working with parliamentary staff to develop a version of the Digital Surgeries programme that allows young people to use digital platforms to provide evidence to parliamentary select committee inquiries, putting young people’s voices at the heart of national policy debates.

Visit our website for more information about our work.

About the Role

In this role you will oversee the delivery of our flagship Digital Surgeries programme, managing the expansion and delivery of this rapidly growing programme. Due to Covid-19 we have seen an increase in demand for our digital approach and anticipate significant growth in the upcoming year. In this role we are looking for someone to guide this growth, making the most of opportunities that arise and ensuring that progress is tracked and Digital Surgeries are delivered to a high quality.

You will engage regularly with politicians and teachers, strengthening relationships with our existing partners while also identifying opportunities and developing strategies to build new ones.

You will manage a team of one or two programme coordinators who will lead day-to-day delivery.

There will also be opportunities for learning and development. Depending on your needs, this could include support on areas of programme management where you would like to strengthen your skills, or on subject knowledge on politics, the education sector or one of the thematic programme topics mentioned above.

This will be a fast-paced role in a small but growing, friendly team. There will be significant opportunities to shape the growth of our flagship programme and the broader direction of the organisation.

Key responsibilities:

• Overseeing the planning and delivery of the Digital Surgeries programme.
• Supporting in the development and delivery of a range of thematic versions of the programme including on climate change, elections and parliamentary select committees. 
• Building, tracking and implementing robust programme management systems.
• Managing relationships with over 100 teachers and 150 politicians from across the UK.
• Recruiting teachers and politicians to take part in the programme.
• Line management of one or two Programme Coordinators.

Personal Specification

Skills/Experience

Essential 

· Programme Management experience.

· Ability to build and manage relationships.

· Strong ability to manage multiple priorities.

· Excellent time management and organisational skills.

· Ability to solve problems and perform under pressure.

Desired

· Experience of database management

· Confident working with technology such as Zoom and Microsoft Teams.

· Experience of managing a team.

· Ability to conduct monitoring and evaluation of work and produce written reports.

· Knowledge/understanding of the education sector.

The job is based on a 12-month contract (including a 3-month probation period) and is primarily based in our office in Central London or our office in Central Manchester. Initially work will be remote due to the Covid-19 crisis. Occasional travel to elsewhere in the UK may be required.

The hours of work are 37.5 hrs per week. Holiday entitlement will be 25 days pro rata (exclusive of Bank Holidays).

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

How to apply

To apply please submit answers to the following questions along with your CV by 4pm on Monday 4th August. Each answer should be no more than 250 words.

Questions:

What relevant experience do you have for this role?
What do you think makes a good Programme Manager?
How do you manage multiple priorities?
We deliver a range of thematic versions of the Digital Surgeries programme – what do you think our next thematic version of the programme should be and why?

Please contact the Director of The Politics Project, Harriet Andrews, if you have any questions. 

HOSTEL OPERATIONS MANAGER

37 hours per week

SCP20-25 £25,295 - £28,785 per annum

Qualification bar SCP23

BASED IN MANCHESTER

The post holder will ensure high standards are consistently achieved in relation to providing a safe, welcoming, effective and quality service in relation to housing management.  Working with Senior Management they will set clear standards, work plans and goals, provide continuous coaching and supervision.

Working as part of a newly re-established team, the successful post holder will be expected to support the development and improvement of our services based at Denmark Road to provide a flagship service.

They will be proactive, closely monitoring all key areas of service delivery, from health and safety, compliance, maintenance of properties, implementing quality management systems and overseeing hostel budgets

This is a dynamic role and the ideal candidate will not only be able to ensure regulatory compliance but help drive positive change, innovation and continual improvements in line with Caritas values and ethos.

Caritas follows Safer Recruitment practices and this post is subject to an Enhanced Disclosure & Barring Service checks.

Islamic Relief Worldwide
Islamic Relief UK (IRUK)

Community Fundraising Officer – Northwest

BASE LOCATION:  Regional Office (Northwest)
REPORTING TO:  Regional Community Fundraising and Volunteer Manager
LINE MANAGEMENT RESPONSIBILITIES:  Volunteers

ISLAMIC RELIEF:
Islamic Relief is an international non-governmental organisation (INGO) founded in the UK in 1984 by a group of medical doctors and activists. Established in response to the widespread famine in Africa, Islamic Relief has grown to become one of the world’s largest Muslim INGO with a presence in over 40 countries worldwide.
Since 1984, Islamic Relief has saved and transformed the lives of over 110 million people. By responding to disasters, rebuilding lives and preparing people in case disaster strikes – we save lives before they are lost. In addition to providing disaster and emergency response, we also promote sustainable economic and social development by working with local communities – regardless of race, religion or gender.

Islamic Relief is a member of the Disasters Emergency Committee (DEC) and an implementing partner for DFID, ECHO, the World Food Programme (WFP) and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

PURPOSE OF DEPARTMENT (FUNDRAISING):

To develop and implement strategies to increase the funding income of Islamic Relief through a range of fundraising initiatives and through acquisition and retention of supporters.

JOB PURPOSE:

To support the Regional Community Fundraising Manager in fulfilling the organisational objectives of developing and optimising on community fundraising and volunteer initiatives.

KEY WORKING RELATIONSHIPS

Works closely with the Community Fundraising Manager and Officers as well as other members of the regional team. There will also be close working relationship with TIC International, regional charity shops and regional volunteers.

SCOPE AND AUTHORITY
Scope of the Role:

• Recruit, co-ordinate and supervise volunteers and volunteer groups within the assigned region/area
• Take a volunteer-led approach in ensuring the effective delivery of fundraising activities locally and representing the organisation at fundraising and other events
• Dealing with related logistical issues and ensuring that materials and equipment are available
• Establish new relationships and maintain allocated relationships with key stakeholders.

Responsibility for Resources:

- Responsible for assigned resources that assist with the activities and work of IR including vehicle, mobile handset, merchandise, PDQ machines and Barclays Miura devices

Governance
Finance & Coporate Services

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

Develop strong donor relationships with stakeholders in the region

• Maintain existing donor relationships and partnerships with a focus on an allocated area within the region
• Explore and develop new relationships and partnerships with the goal of widening the community outreach and increasing the number of new donors to Islamic Relief
• Manage the stakeholder relationships by holding regular meetings, providing feedback on donations and exploring what Islamic Relief can offer them
• Meet fundraising targets and ensure return on investment is met with individuals and/or networks we partner with
• Formalise partnerships with individuals and networks by following the necessary protocols i.e. establishing a Memorandum of Understanding or contracts
• Provide fundraising support to stakeholders working with Islamic Relief.
• Develop strong volunteer networks across the region
• Ensure volunteers are recruited to support Islamic Relief activities
• Ensure all volunteers working with Islamic Relief in your area are properly registered, inducted, trained and developed
• Maintain and update a volunteer database for your area  Oversee aspects of work where volunteers are involved.
• Support the fundraising unit in the organisation of events and activities
• Lead volunteers in managing events locally or event participation in consultation with line manager
• Represent the organisation at IR and non-IR events
• Ensure that appropriate materials and equipment are available for events
• Loading, delivering and returning materials and equipment to and from functions
• Maintaining supplies of fundraising/promotional materials at all times.

Assist with Fundraising/Campaigns co-ordination

• To assist with fundraising at all local activities within region
• To ensure that all funds and pledges are collected, stored safely, and acted upon promptly
• To undertake any follow up actions which are required by IRUK or third parties after fundraising has taken place
• To contact local organisations, businesses, schools and mosques for fundraising and collections when required
• To arrange leaflet distributions in liaison with volunteers
• Ensuring that all shops in the region are informed about campaigns/activities and receive relevant materials including posters and leaflets.

Fulfil relevant administration duties

• Process collections using Donation Station within one week of collecting funds
• Ensuring that all funds are banked as a matter of priority
• Dealing with any banking queries when necessary
• Producing and dispatching receipts, certificates and reports to donors.

Communicate related information

• Respond to fundraising and other enquiries in relation to regional activities
• Communicate performance and provide regular updates to Line Manager
• Utilise all regional and personal social media platforms to promote Islamic Relief messaging, campaigns, activities and appeals.

Other

• Any other task as deemed appropriate by line manager in improving the efficiency and performance of Islamic Relief.

General Duties of Islamic Relief Staff Member

• Contribute to the effective and efficient running of Islamic Relief as appropriate
• Participate, as appropriate, in Staff forums and Meetings
• Adhere to Islamic Relief’s Policies and Procedures
• Represent Islamic Relief to the wider community as appropriate
• Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Islamic Relief’s equal opportunities statement and polices
• Ensure professionalism and credibility at all times
• Any other task as deemed appropriate by manager within the scope of the role.

PERSON SPECIFICATION (Essential)

It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to Islamic Relief’s vision and mission.

Experience:

• Experience in establishing and developing relationships with key stakeholders
• Demonstrate experience in project coordination i.e. events and campaigns
• Experience of organising and supervising events
• Experience of recruiting, managing and developing volunteers
• Full UK Driving license.

Knowledge, Skills and Attributes:

• Knowledge and understanding of the local region and community
• Excellent inter-personal skills and ability to motivate and manage volunteers
• Excellent communication skills
• Excellent presentation skills
• Strong motivation and empathy towards the aims and objectives of the organisation
• Numerical skills, the ability to work accurately under pressure and pay attention to detail
• Ability to represent Islamic Relief in a wide range of situations
• IT literate with ability to use MS packages, particularly Word, Excel and PowerPoint
• Strong organisational skills i.e. ability to prioritise and plan work, set and achieve deadlines, establish and maintain monitoring systems etc.

Desirable:

• Have a flexible approach to work
• Willingness to travel nationally and internationally, and at short notice.