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Top job
akt (formerly known as the Albert Kennedy Trust)
Manchester
£29,000 per year (approx)
akt is looking for a digital caseworker to support young lgbtq+ people who are homeless or at risk of homelessness across the UK.
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Manchester, Greater Manchester
£29,000 per year (approx)
Permanent, Full-time
Job description

akt is looking for a digital caseworker to support young lgbtq+ people who are homeless or at risk of homelessness across the UK. Based in our Manchester office, the successful applicant will be responsible for developing a digital offfer that meets all the current and potential needs of young people accessing our services.

Job Summary

  • Embed online chat as a core offer within akt for young people.
  • Identify and scope further areas digital work with young people
  • Develop and grow with the Assistant Director of Services to have a digital offer that meets all the current and potential needs of young people.
  • To assess the needs of young LGBT people who are homeless, vulnerably housed, or in a hostile environment, and to carry out signposting and brief interventions.
  • Maintain and deliver the quarterly performance management reports for digital services and participate in services committees to offer feedback on local performance.
  • Develop tools that monitor the impact of the digital work for those accessing the service.
  • Offer support to volunteers around digital engagement including live chat.
  • Create and maintain digital resources and signposting to allow you to engage with young people and signpost appropriately.  
  • Maintain and develop the online resource hub so it continues to meet the needs of young people accessing online support.
Additional documents
Equalities monitoring form (.docx)
Application form (.doc)
Job Description and Person Specification (.docx)
Cover Letter (.docx)
More about akt
About
akt

akt supports lgbtq+ young people aged 16-25 in the UK who are facing or experiencing homelessness or living in a hostile environment. We suppor... Read more

Posted on: 03 August 2020
Closing date: 17 August 2020
Job ref: DCW
Tags: Advice, Information,Social Work
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