Logistics volunteer roles

Remote Volunteer Opportunity: Virtual Office & Admin Support

Help us build the foundations for success from wherever you are!

We are seeking a highly organised and detail-oriented individual to join us remotely as our Virtual Office & Admin Support Volunteer. You will be essential in setting up and maintaining the organisational systems that allow our youth workers to focus on igniting potential in Inner London.

About Urban Youth: Igniting Potential in Inner London

In the vibrant, fast-paced heart of London, a generation of young people is brimming with potential, yet facing unique challenges. That's why we created Urban Youth.

We are a brand new, dynamic youth work charity dedicated to reaching the young people who need us most in Inner London's deprived areas. Our mission is to move beyond passive engagement and create active opportunities that inspire, connect, and empower.

Our Approach:

• Mobile Hubs: Deploying the Youth Bus and Pop-Up Hubs to meet young people where they are.

• Partnerships: Working within schools, colleges, and community organisations.

• Impact: Focusing on diversionary activities to teach Social and Life Skills, build Confidence, and foster Discovery and Connection in a non-judgmental environment.

We are lighting the fuse on potential, empowering today’s youth to become tomorrow’s confident, capable, and connected leaders.

Your Role: Virtual Office & Admin Support Volunteer

This critical, remote-based role will be instrumental in ensuring our organisation runs smoothly as we prepare for our 2026 launch. You will be responsible for a range of administrative tasks, creating the efficient systems that support our entire team.

Key Responsibilities:

• Document Management: Organising, formatting, and storing essential charity documents, policies, and procedural guides (e.g., creating templates, updating contact lists).

• System Setup: Assisting with the initial setup of digital organisational tools, databases, and filing structures (e.g., cloud storage organisation).

• Correspondence: Drafting, editing, and scheduling internal and external communications (e.g., thank you letters, internal updates, meeting minutes).

• General Support: Providing administrative assistance to the leadership team as required, ensuring tasks are completed accurately and on time.

Skills We Need:

• Proven experience in Office Administration, Secretarial Support, or related roles.

• Exceptional organizational skills and meticulous attention to detail.

• Proficiency with Microsoft Office Suite (Word, Excel) or Google Workspace.

• Strong written communication and proofreading abilities.

• Ability to work independently and manage time effectively in a remote setting.

Commitment:

• Approximately 4 Hours Per Week (Very Flexible)

• Location: 100% Remote (UK-based)

If you have strong administrative skills and want to use them to help launch a vital charity, apply now and help us build our systems with purpose.

TEAM

URBAN YOUTH

Your City. Your Vibe. Your Admin Skills.

Volunteer Role: Training/Learning and Development Coordinator

SUNSHINE Charity (London)

We created SUNSHINE to tackle the loneliness problem head-on. Our mission is simple: to bring people together, spread joy and community spirit, and deliver services and support to those living with loneliness. We do this by:

• Fostering Connections: We create safe and welcoming spaces where people can meet, chat, and form genuine friendships.

• Enhancing Wellbeing: Our activities are designed to be fun and engaging, lifting spirits and promoting a positive outlook.

• Transforming Lives: Every interaction, no matter how small, has the power to make a huge difference in someone's day, and ultimately, their life.

Our Vision

A world where everyone feels connected, valued, and a part of a vibrant, compassionate community.

Our Values

• Joy: We believe in the power of happiness to change lives.

• Connection: We create bridges, not walls.

• Community: We are a family, united by a shared mission.

• Empathy: We listen, we understand, and we care.

​Commitment: Approximately 4-6 hours per week (flexible, project-based work, with specific time required around induction cycles).

Location: Primarily remote/home-based.

Reports To: Programme Manager/Charity Director.

Role Purpose

The Training/L&D Coordinator will design, develop, and coordinate the delivery of high-quality training materials for all SUNSHINE volunteers. This role ensures volunteers are equipped with the skills (both technical and soft) necessary to deliver engaging, safe, and 'sunshine-filled' activities that effectively combat loneliness.

Key Responsibilities

1. Content Design and Development:

• Design and maintain the core Volunteer Induction Programme content, ensuring it reflects the SUNSHINE's mission, policies (Safeguarding, Confidentiality), and practical role expectations.

• Develop specialised training modules tailored to specific roles, such as:

  • Active Listening and Communication skills for Event/Activity Volunteers.

  • Digital Safety and Inclusion training for the Digital Programme.

  • Managing Group Dynamics for Programme Facilitators.

• Create engaging, accessible training materials, including presentations, handbooks, quizzes, and short online resources.

2. Training Delivery and Coordination:

• Coordinate and schedule the delivery of training sessions, liaising with the Programme Manager and DSL to ensure mandatory content is covered.

• Potentially deliver training sessions yourself or organise and brief expert volunteers/staff to lead sessions.

• Manage the training calendar and ensure all required volunteers and staff are booked onto sessions.

3. Monitoring and Evaluation:

• Implement simple mechanisms to evaluate the effectiveness of training (e.g., post-training quizzes, feedback forms) to measure comprehension and skill transfer.

• Maintain comprehensive records of all volunteer training completion, ensuring compliance with safeguarding requirements.

• Update training content regularly based on feedback, evaluation results, and changes in charity policy or programme delivery.

Person Specification

• Essential:

  • Learning Design: Proven experience in designing training programmes or educational content (professional or voluntary).

  • Communication and Delivery: Excellent presentation skills and confidence in facilitating small group discussions or workshops.

  • Organisational Skills: High level of attention to detail for managing content versions and training schedules.

  • IT Proficiency: Comfortable using standard presentation software (e.g., PowerPoint/Google Slides) and managing simple online learning resources.

• Desirable:

  • Experience working with adult learners or volunteers from diverse backgrounds.

  • Formal qualification or training in Learning and Development (L&D), HR, or Adult Education.

Next Steps to Apply

If you have a knack for turning essential policies and soft skills into engaging, high-quality learning experiences, please submit your CV and a brief description of how you would design a 30-minute training session on 'Active Listening for Isolation'.

SUNSHINE

Loneliness Charity in London