Maintenance manager jobs
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Head of Maintenance & Estates
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Job Title: Head of Maintenance and Estates
Location: Central Office based in Islington, N1 1TY (approx. 10 minute walk from Highbury and Islington station). The role is mixed hybrid including 3 days in the office and 2 days from home, including regular service visits to any of our sites. Flexibility will be required to attend visits, away days, and office working around the number of days listed.
Salary: £46,900
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
About the role
Reporting to the Director of Housing, we are looking for a Head of Maintenance and Estates to lead on the effective delivery of an efficient and customer focused maintenance and estate service across our properties within SIG. Managing a small team, you will focus on management and leadership activities to empower staff to achieve high quality results in the service. You will take oversight of the Maintenance and Estates function, to ensure the smooth running of upkeep and repair operations, working with various teams internally and externally to build sustainable working relationships.
You will have overall responsibility for ensuring policies and processes are up to date and that the way the function is run has continuous improvement. You will lead with creating and implementing a strategic plan, supporting with short to medium to long term objectives. You will work to ensure properties and estates are kept safe, to required standards and lead the team towards achieving the SIG ‘Good Homes’ standard.
About you
We are looking for someone who has extensive experience in managing similar repairs and estates services and who is able to lead a team to be empowered to provide a high-quality service. You will be able to to develop and implement maintenance plans, strategies, and procedures, and have confidence to take ownership of your department, making key decisions.
- Management and leadership experience, including with direct line of reports and indirect
- Experience in developing and implementing formal maintenance plans, strategies, and procedures with a key eye to detail
- Experience in directing and delivering customer service functions, ideally in a repairs and maintenance or cleaning context
- Experience in completing and managing risk assessments
- A recognised building services qualification and/or any of the following: NEBOSH, IOSH, Certificate in Occupational Heath and Safety, Legionella Awareness, Asbestos Duty Manager Training, Fire Safety Qualification
- Proactive approach to work, ability to use own initiative to resolve challenges
- Ability to work in a fast-paced, constantly changing environment
- Ability to balance competing priorities
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Project Manager for a key project running throughout the South West of England on a fixed-term contract until October 2027.
About us
This is a fantastic opportunity to join a team of over 90 employees and over 2000 volunteers united by our goal to empower young people to discover, develop, and succeed by equipping them with the skills, knowledge, and confidence they need to thrive in work and life.
Through hands-on enterprise and financial education programmes, Young Enterprise helps young people build essential skills such as problem-solving, teamwork, leadership, and financial literacy—preparing them for the modern world.
Since we set up in 1962, we have ensured over 7 million young people had the opportunity to prepare for the world of work and over 1 million young people set up and run their own business.
Why Work for Us?
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. Here’s what you can expect from us:
· People-Focused Culture: A friendly and supportive workplace where we work together to achieve our mission.
· Commitment to Equality and Diversity: We actively promote an inclusive environment where everyone can thrive.
· Generous Benefits Package: Enjoy a generous holiday allowance, access to an NHS top-up scheme, Employee Assistance Programme, cycle-to-work scheme, and more.
· Mentorship Opportunities: Access to a mentoring scheme with a corporate partner to support your personal and professional development.
· Life Assurance: Group Life Assurance for added peace of mind.
· Pension scheme
We are looking for:
The Project Manager will have strong organisation and project management skills, including budget management and KPI monitoring and reporting. They need to maintain regular communications with stakeholders and be confident in reporting progress, both face to face and in written report form. The ability to develop and maintain extensive positive working relationships with internal and external stakeholders is essential to the role.
We are seeking an individual with a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function. A successful track record of managing complex projects is essential. An understanding of education and school centred programmes would be a distinct advantage.
Reporting to the South West and South and Mid-Wales Educational Partnerships Regional Manager, this role provides a real opportunity to help drive social mobility in the south west, and to ensure that young people across the region have access to vital skills and attributes for future life and work.
This project has a particular focus on enhancing career readiness for underserved communities across the South West.
The successful applicant will be required to undertake safeguarding training and ensure YE’s safeguarding policy is adhered to at all times.
This is a home-based role which requires the individual to be based within the South West of England.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment. In most cases a previous conviction will not prevent you from being great at this role - to find out more please refer to the job description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
How to Apply:
If you’re ready to make a real difference to the future of young people in South West of England, we want to hear from you! Please send your CV and a cover letter (no more than two pages) outlining why you are the ideal candidate for this role. Applications must be submitted by 23:30 on 28 May 2025. Please note that applications without a cover letter will not be considered.
Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. While we aim to respond to all applicants, if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.
Join us and be part of an organisation that’s shaping the future of young people across the country. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced leader with key skills in line management, bid-writing and safeguarding, preferably with a qualification in social work. Our ideal candidate will be emotionally resilient, compassionate and empathetic with a proven background in managing people and overseeing service delivery. You will be responsible for service quality, operational strategies and policies, providing high-level support to a small, dedicated team of staff and volunteers and bid writing to secure long term funding for the charity to continue its vital work.
The charity provides support to vulnerable parents with pre-school aged children living in the borough of Gravesham, supporting up to 85 families at any given time. Waterside offers 1:1 support, peer group sessions, structured family sessions, access to local agency clinics, counselling services, and courses, 5 days a week, 50 weeks a year.
Reporting to the Chair of Trustees, you will work with the team, trustees and external providers to ensure the delivery of impactful services and cultivation of strong partnerships in order to respond to the local needs of our families.
The Centre Manager role will be expected to work from the centre the majority of the time as it is important to have a presence with the families and staff. On occasion, when it is required to meet key deadlines, working from home is supported but this is on an ad-hoc basis and not part of a regular working pattern.
Key Responsibilities:
• Lead, manage and co-ordinate the work of Waterside Parents’ Centre to ensure smooth running of the service.
• Designated Safeguarding Lead.
• Manage day-to-day operations, ensuring high-quality service delivery and adherence to best practices.
• Lead and support a dedicated team, providing supervision, training, and professional development opportunities.
• Ensure you are visible and approachable to the families we engage with specifically in family sessions.
• Effective bid writing to secure crucial funding for the charity
• Build and maintain relationships with key stakeholders, funders, and commissioners.
• Develop and implement strategic plans that align with the organisation’s goals and values.
• Manage all policies and procedures ensuring that they align with appropriate legislation and regulatory requirements.
• Work with the Finance Officer to ensure accuracy of financial recording and reporting.
Skills and Experience:
Desirable
• Experience in a social work environment.
Required
• Experience of leading services in the charity or social care sector.
• Non judgmental approach ensuring focus is on acceptance and understanding.
• Proven ability to manage diverse funding contracts and reporting requirements.
• Strong team leadership, with a focus on collaboration and staff development.
• Excellent communication and partnership-building skills.
• A commitment to equality, diversity, and inclusion.
What we are offering you:
Waterside is a family-centric employer and we provide our employees with a supportive and engaging environment.
As well as ongoing development and training, we offer a generous annual leave entitlement, flexible working and hybrid working on occasion. We offer a contributory pension scheme and free on-site parking.
Waterside is committed to safer recruitment and equality of opportunity and diversity. This role is subject to DBS checks
Supporting Parents with Children in Mind. Our aims are to support parent emotional health and wellbeing and prevent child abuse
The client requests no contact from agencies or media sales.
This exciting new role is perfect for a candidate who is ready to make the role their own, and a self-starter keen to make an immediate impact, through a combination of:
- Supporting the expansion and transformation of our client advice services by ensuring operational service procedures are established, embedded and monitored.
- Exploring, implementing and enabling office and hybrid-working modernisations, including supporting senior members of the operational team to implement business innovations around hybrid-working software, HR systems, and integration of technology (possibly including AI) into our work.
- Alleviating administrative burdens so far as possible on our team delivering advice to clients, helping us to make an even greater impact on our community.
- Contributing to the design and development of robust policies that relate to office and outreach coordination, HR support and budgeting.
- Supporting our supervisory team in their management of people and relevant office administration duties.
- Maintaining and developing office resources, including our office manual, IT equipment, and shared online and offline documents.
- Supporting the trustee board and senior members of the leadership team in the delivery of their strategic goals and day-to-day administration.
The client requests no contact from agencies or media sales.
About International Lawyers Project (ILP)
ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists.
Founded in the UK in 2005, we are staffed by a small core staff team of lawyers and thematic experts dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Over the last 20 years, we have supported partners in more than 100 countries.
We are proud to have a diverse staff and volunteer team reflective of the communities we support, from Africa, Latin America, Asia and Europe, with extensive expertise in our focus areas as well as law and international development. We work primarily in the Global South, with active projects across Sub-Saharan Africa, Latin America, and Asia, as well as in Europe. As a charity, our ultimate aim is to help our clients create long-lasting change in some of the world’s most disadvantaged regions.
Our vision is a just and sustainable world in which the law serves as a tool for those who need it most.
Role and Responsibilities
We are looking to recruit an experienced, innovative senior legal manager to manage our international Governance & Accountability Programme. The ideal candidate will be a qualified lawyer (or international development professional with equivalent experience in rule of law /governance / NGO use of legal strategies), with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve anti-corruption reform. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.
Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs, governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. You will also nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, drafting fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.
Key Responsibilities:
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Implement the strategic vision for ILP’s Governance and Accountability (G&A) programme, in conjunction with the Senior Programmes Director, Senior Counsel, Legal Fellows, Executive Director, partners, staff and Board;
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Develop an expert understanding of the most effective policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others;
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Build and maintain ILP’s G&A programme. This includes:
· Liaising with partners to identify legal/policy/campaign needs and offer potential legal and/or policy reform solutions, including through conducting analysis of their activities;
· Creating an active pipeline of G&A projects and cases including environmental crime and corruption, through identifying and engaging in regular outreach with potential new partners;
· Ensuring an even spread of G&A projects across the five strategic programme pillars;
· Identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;
· Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;
· Representing the programme in external fora and events;
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Ensure effective project delivery and evaluation of impact including:
· Managing & coordinating project implementation through the full project cycle;
· Delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting;
· Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s databases;
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Working closely with the Senior Counsel and Senior Programmes Director, lead fundraising activities to support both the G&A programme and organisational overheads, including exploring opportunities for potential funding with partners, liaising with and nurturing donors, designing funding applications and creating relevant budgets;
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Line management of G&A Legal Fellow;
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Share in the necessary operational and administrative activities of the organisation and contribution to website and social media communications.
Candidate profile:
We are especially interested in candidates with the following skills and experience:
· A qualified lawyer (or equivalent with significant relevant professional experience) with an excellent understanding of how law is useful to achieving reform in our key strategic work areas: public procurement integrity, environmental crime and corruption, accountability for international corruption asset recovery, countering illicit asset flows and illicit asset recovery, and tackling the UK’s role as an international money laundering hub for enablers;
· Understanding and enthusiasm for the concept and practice of pro bono legal assistance;
· Demonstrable project management skills and experience in an NGO (5+ years);
· Demonstrable experience in donor management, including drafting fundraising applications and budgets, nurturing new and managing existing relationships, meeting donor reporting requirements, drafting donor impact reports and raising funds for future projects and activities;
· Relevant experience and knowledge (either from previous work experience or study) relating to economic justice and/or environmental law and policy in an international development context;
· Ability to work on a wide range of tasks simultaneously, and at speed, including developing and managing relationships with a range of stakeholders (donors, NGOs, civil society organisations and government representatives), on an international basis;
· Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals;
· Excellent research skills; strong administration and coordination experience in an NGO setting;
· Strong interpersonal and team working skills;
· Comfortable working independently and proactively and as part of a small team with a busy caseload;
· Very high level of fluency in spoken and written English;
· Working knowledge of another language such as Spanish (desirable).
Key details about the position
· Travel: candidates must be willing and able to travel internationally 2-5 times per year, including fulfilling vaccination and other requirements.
· Our genuine support for equity, diversity and inclusion is illustrated by our current team.
· Visa sponsorship: we are open to sponsoring a UK visa application for an extraordinary candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The mission of Jews for Jesus is to “Relentlessly Pursue God’s plan for the salvation of the Jewish people.” Our missionaries carry out the core work of the ministry in the greater London area. The objective of the role is to support the Charity in operational management, governance, and compliance. The position is essential for ensuring smooth day-to-day operations while strengthening internal policies, implementing a robust risk management framework, and assist with accurate reporting to the Board.
The Administrative Manager is a vital part of our team coordinating all the administrative and operational areas of the charity enabling the missionary staff to focus on sharing the Gospel with Jewish people. Specific responsibilities include day-to-day finances and bill paying, budget development, daily and long-term upkeep of facilities, general administration, HR, and project management. Problem solving is a significant requirement of the position. The successful candidate should be able to anticipate needs, evaluate solutions, and resolve problems that arise within the branch.
Benifits include 28 days holiday plus bank holidays and 10% employer pension contribution.
We relentlessly pursue God’s plan for the salvation of the Jewish people. We are relentless in our pursuit of God’s plan for His people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Maintenance Operative
We are looking for an experienced Multi Trader to work as part of a team to assist in provide an effective repair and basic handyperson service to all of our properties and schemes.
Hours 40 Hours per week (3-month contract with possibility of extension)
Salary: £34,067 per annum
Who were looking for:
A self - motivated and energetic individual who has maintenance experience. A new van will be provided so must be determined and organized and have a full UK driving Licence.
How to apply
Please send your CV by 22nd April 2025 via email.
Interview date: 29th April 2025 (you will be notified by 5pm on the 23rd April if you are successful for interview)
It is required for this post that the successful candidate will have to complete an enhanced DBS disclosure check.
Using Anonymous Recruitment
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Job Title: Advocacy and Mobility Services Manager
Reporting To: Executive Director of Services
Salary: £46,335 pro rata
Hours: 21 or 28 hours per week
Location: Hybrid with one day in the office in Kings Cross N1 9LG
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK is a national charity helping young disabled people develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills training and organise work placements across North London.
At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25. The Advocacy and Mobility Services Manager leads this service.
Overall Job Purpose
To develop and manage AFK’s Mobility Service including overseeing the progress of funding applications for mobility equipment, managing the waiting list and ensuring a quality service to our beneficiaries. The Advocacy and Mobility Services Manager will be responsible for providing advocacy support, enabling applicants to secure equipment from statutory services, where appropriate. They will also manage the maintenance and reallocation of AFK-owned powerchairs.
Working Conditions
The post is 21 or 28 hours a week, normally between 9am and 5pm. (We are Hybrid working organisation with 1 core day in the office and 2-3 days working from home, with core hours between 10am and 4pm).
The post holder may be expected to work some evenings and weekends as required by the job.
AFK operates a No Smoking policy.
Working Relationships
Line Manager to the Fundraising and Mobility Officer
Close working relationships with mobility equipment suppliers
On a day-to-day basis there will be regular contact with beneficiaries and their families, mobility equipment suppliers and health professionals, as well as Service Delivery and Fundraising Managers.
On-going contact with grant giving organisations and associated bodies.
Principal Responsibilities
1. To develop policies to support the direction of AFK’s Mobility Services, in relation to criteria for funding equipment, guidance on managing the waiting lists and the provision of loaned/ beneficiary owned equipment etc.
2. To identify applicants for mobility funding who could access statutory funds. To provide advocacy support to those families including submitting formal letters of complaint to NHS Trusts and/or taking legal advice. To monitor savings to the Mobility budget, as a direct result of advocacy intervention.
3. To ensure the mobility equipment budget is spent appropriately by developing and implementing funding criteria, negotiating competitive rates with suppliers, encouraging families to consider a range of options for high end equipment and ensuring statutory services support funding where appropriate.
4. To line manage the Fundraising and Mobility Officer to enable her/him to progress applications for mobility grants, from initial enquiry to order and delivery of equipment.
5. To provide AFK’s Fundraising and Communications teams with data and feedback from families and to identify potential case studies.
6. To support selected applicants with individual fundraising, including applying to Trusts and charities and writing to businesses.
7. To monitor the funds raised by AFK’s individual fundraising activity.
8. To keep abreast of changes in the field for example: developments among competitors and pricing in the market; progress of the NHS England wheelchair campaign; and changes to Clinical Commissioning Groups’ criteria.
9. To provide families with information to enable them to make a decision about whether to apply for funding.
10. To liaise with other grant giving charities to keep up-to-date with changes in the field and to ensure part funding is provided effectively.
11. To ensure AFK’s equipment grant application form is clear and up-to-date and that the process is managed in a timely and efficient way.
12. To oversee the development and maintenance of systems for recording the grant application process.
13. To manage the maintenance and repair of loaned powerchairs, developing procedures for reallocating chairs and/or passing ownership on to beneficiaries.
14. To supervise the Fundraising and Mobility Officer to develop systems for monitoring and reporting on maintenance expenditure.
15. To undertake other relevant responsibilities as required by the Executive Director of Services.
First Interviews: Friday 23rd May (also Thursday 22nd May, if necessary) online
Second Interviews: Tuesday 3rd June in person
Please see Job Pack for Person Specification and further details
Our mission is to enable as many disabled young people as possible the opportunity to work or volunteer in the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.
Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries.
Please provide the following documents in your application;
An up-to-date CV
A Covering Letter (no more than 2 sides) responding to the specific questions posed in the Job Description
Equal Opportunities Form (also available on our website)
The client requests no contact from agencies or media sales.
To further develop, deliver and strengthen CSE’s Human Resources function, ensuring that the organisation complies with all relevant legislation and guidance while recruiting and retaining good quality staff. Instilling a collaborative culture of high performance where staff are encouraged and supported to perform at their best and we collectively achieve outstanding results.
Pay and conditions
• The role is full-time, permanent role (37.5 hours per week).
• The salary for the role will be £47,508 - £55,954 (starting salary is expected to be at the lower end of the range)
• You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
• To deliver all aspects of CSE’s Human Resources function, from recruitment, staff welfare, wellbeing and associated support, staff records, training and professional development, oversight and advice on any conflicts or disciplinary matters; and to include the development and maintenance of all appropriate staff policies and processes, including performance management and staff appraisals, remuneration, role progression and all staff benefits.
• To ensure the Staff Handbook remains regularly updated, and to lead on all amendments / updates to this key document for staff. Additionally, working alongside the Director of Finance & Operations, the Chief Executive and other directors to ensure all HR-related policies and procedures across CSE are reviewed regularly and remain updated accordingly, supporting staff needs as effectively as possible while also reflecting the needs and strategic objectives of the whole organisation, its charitable status and mission.
• To maintain the organisation’s personnel records in accordance with appropriate data protection standards and recognised good practice (utilizing the Cezanne HR system). To provide overall ownership of this system – in terms of data contents, security and ongoing operations for the system. The postholder will also act as primary contact for the Cezanne software supplier, liaising with the Director of Finance & Operations and other interested parties where necessary.
• To maintain oversight of staff welfare and working with line managers and other relevant staff, provide and promote access to support and advice to sustain good staff mental and physical health and wellbeing.
• To play an integral role supporting both the Employee Voice (EV) group and Equality, Diversity and Inclusion (EDI) group and take a lead on related operational functions including administrating the 6-monthly Staff Survey and highlighting issues and trends in staff feedback.
• Provide oversight and guidance in respect of staff recruitment, onboarding, induction development and training, supporting and advising other relevant staff across all associated processes.
• To issue accurate and timely employment contracts, offer letters, job descriptions, pay review letters for all internal changes. Manage and oversee internal paperwork flows from relevant managers, relating to any changes to individual employee terms of employment. Support the SLT in reviewing and amending standard terms of employment contracts to ensure CSE’s practices reflect current best practice.
• To ensure that all payroll documents such as starter forms and payroll amendment forms are completed and saved in the correct location and sent to the payroll bureau where appropriate, and support the Finance team with the administration of our payroll and payroll records and pension scheme contributions and other employee benefits. To accurately track all staff absence and ensure that self-certification and return to work meetings are completed in a timely manner. Update the Bradford factor grid to monitor score against policy and, support line managers and employees in understanding how CSE uses this as a tool at all stages of process.
• To maintain an up-to-date knowledge of applicable employment, equity and diversity, and Health and Safety laws (with support from professional advisors where appropriate), standards, guidance, and good practice, advising the SLT how these can best be reflected in the organisation’s policies and practices as they apply both to individual members of staff and to the organisation as a whole.
• To prepare accurate and accessible reports for the Senior Leadership Team and Trustees on relevant organisational, team, and individual staff HR matters to enable informed and timely monitoring and decision-making, principally on a set cycle to feed into a routine schedule of meetings and occasionally to meet an ad hoc need.
• To work with the Senior Leadership Team and other staff as appropriate to support change management processes. This may include reviewing remuneration policies, job evaluation and salary benchmarking, skills audits, EDI Practices and line management practices.
• To identify opportunities to improve CSE’s Human Resources processes and practices, informed by a sound understanding of our mission and strategic objectives and our operating context and by keeping up to date with advances in personnel management and human resources practices. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
• CIPD qualification (Level 5) or equivalent Human Resources qualification.
• At least 5 years’ post-qualification work experience, including at least 2 years’ proven experience in an advisory role.
• Experience of developing and implementing effective HR policies and practices across an organisation, including managing any associated change processes.
• Experience in supporting both the organisation as well as individual employees through challenging employee relation conflicts and issues.
• Applied knowledge of employment legislation and good HR practices.
• Experience in overseeing the maintenance of a live HR system.
• Experienced in developing and supporting line managers in managing challenging situations.
• Excellent interpersonal skills with well-honed listening skills and an empathetic manner.
• Ability to explain often complex HR matters in a clear and concise manner, to audiences at all levels of seniority and experience across the organisation.
• Ability to maintain confidentiality and act with discretion, tact and diplomacy.
• Ability to maintain and organise effective electronic and manual filing systems.
• Excellent written and verbal communication skills.
• Good organisational and time management skills, with experience of working to tight deadlines and budgets.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
To apply, please download and complete the application form available from our website and send it to our Jobs email address.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent directly to our Jobs email address.
The closing date for applications is 5pm on Wednesday 21 May 2025.
Interviews are expected to take place Tuesday 3 June and Tuesday 10 June 2025 though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK
The client requests no contact from agencies or media sales.
Working closely with the CEO and other core staff, the General Manager role is pivotal within the company structure. The General Manager will focus primarily on the areas of HR, Governance, Finance and Health & Safety. Further responsibilities include administering office & project employment contracts, and other general duties that will ensure the company runs efficiently and meets its legal responsibilities. It is a mixed and varied role, with both a high level of autonomy and responsibility.
ABOUT US
Over the last two years Alibi, a South West-based Arts organisation since the early 80s, has been through a period of transition which has seen it reinvent itself as a venue for children and young people, welcoming 1000s of families, school children and members of our community through its doors. Our vision is of
“A place where all children can explore their creativity and imagination, in a world where everyone understands the importance of creativity and imagination to happy, healthy and fulfilling lives.”
In 2024 we threw open the doors of our base, Emmanuel Hall, an old Church Hall in the heart of St Thomas in Exeter. The building has been reimagined into a Centre for the Imagination for Children and Young People and over the last 12 months we’ve hosted performances, workshops, live music and an actual live, immersive, pine tree forest…
Our Mission is to create playful, safe and inclusive spaces where children can explore their creativity and discover themselves and the world in imaginative ways. Through live performances, engaging experiences and hands-on activities, we provide families, schools and communities with creative ways to inspire and empower their children and young people. We’re here to celebrate the power of imagination and champion the importance of creativity in children’s lives.
We work closely with schools, both locally and throughout the South West, and are committed to ensuring we reach all children regardless of their means and possibilities.
Since the beginning of 2024 Emmanuel Hall has become the home of the St Thomas Library and of Zero Mile CIC, who are taking over the outside spaces and transforming them into community growing areas.
This is a really exciting time in the development of Alibi as we move closer to unleashing the full potential of our glorious old Church Hall. The successful candidate will be joining a small, busy and dedicated team striving to make something extraordinary happen in the city.
Theatre Alibi is a registered charity and a company limited by guarantee
DIVERSITY AND INCLUSION
We want Alibi to be a rewarding and enjoyable place to work where people are treated with respect, valued for who they are and the contribution they make irrespective of age, disability, race, gender, religion or belief, caring responsibilities or sexual orientation.
Alibi is committed to increasing the diversity of our creative programme, workforce and audiences to ensure the quality and impact of our work. As part of this commitment, we particularly welcome applications for employment from individuals currently under-represented in our organisation and the wider sector. This includes people from the Global Majority specifically the African diaspora; South, East, and South East Asian diaspora; the Middle East and North Africa; people with disabilities including neurodivergence; people from the LGBTQIA+ community; and those from socio-economically disadvantaged backgrounds.
We operate flexible working arrangements to allow for caring responsibilities and any other time constraints you may be experiencing.
THE COMPANY
Our small and resourceful team is led by the Chief Executive Officer who reports into our Board of Trustees. We work with numerous freelancers, visiting companies and artists to deliver work in Emmanuel Hall and in schools across Devon.
We have developed a collaborative way of working where choices and decisions are openly discussed within the team, and where learning from our experiences and having a dynamic approach to change is celebrated.
TO APPLY please send a CV and covering letter (no more than 2 sides of A4) outlining your experience and keeping in mind the Job Description below.
Closing date for applications is 9am Wednesday 12th May. Interviews will take place at Emmanuel Hall or via zoom on the 19th May. Please state in your email whether there might be any previous engagements that might make these interview dates difficult for you. We’ll let you know whether or not you’ll be offered an interview by the 13th May.
JOB DESCRIPTION:
Reports to: CEO
Line Management of: Contractors as required
Place of work: Emmanuel Hall, St Thomas
PRINCIPLE DUTIES & RESPONSIBILITIES
Finance
· Prepare financial management information including regular cash flow forecasts, reports, budgets, grant claims and management accounts for project managers, CEO, Board of Trustees and funders
· Ensure all statutory financial and other records, compliances and related inspections are met on time and records kept with regard to PAYE, NI, VAT, Companies House, Charities Commission, insurance, pension provision, audit requirements and annual reports
· Working closely with the CEO, prepare project and annual budgets, liaising with relevant staff
· Provide support and guidance to all budget holders for the effective management of budgets
· Maintain all financial systems and records for the organisation, including financial administration relating to general ledger, audit trails, Theatre Tax Relief, banking, petty cash management, staff expense claims and credit control
Building & Operations
· Ensure appropriate licensing and insurance is in place
· Organise the supply of utilities to Emmanuel Hall
· Manage delivery of IT tech support contract and others as required
· Management of contractors and suppliers e.g. cleaner, electrician, waste collection
· Management of supplies necessary for smooth running of the building e.g. hand towels, stationery, cleaning products
· Management of general maintenance
Health & Safety
· Support the CEO in creating and implementing the Health & Safety Policy
· Co-ordinate Health & Safety administration, including monitoring, reporting and training
· Ensure H&S information is communicated to all staff, project staff, users and visitors as appropriate
· Undertake training and responsibilities such as Deputy Safeguarding Officer, first aider etc as required
Governance
· Provide an effective Company Secretary function
· Organise Board and sub-committee meetings, co-ordinating, minuting and drafting reports as required
· Support the Board to ensure governance and Charity Commission requirements are met
Human Resources
· Provide effective and efficient human resource systems to support the delivery of the organisation’s objectives, including administering payroll, managing pension schemes and monitoring hours and absence etc
· Contribute to pay strategy working closely with the CEO
· Issue contracts for all project staff
· Keep up to date with all relevant employment legislation
· Responsible for personnel related paperwork, including project staff allowances, holiday pay, and preparing payslips
Team Responsibilities
· Keep Alibi’s vision and values at the heart of everything you do
· Contribute to making Alibi an inclusive and welcoming organisation to work for, visit and engage with
· Contribute ideas to the Sustainability Strategy and consider more environmentally friendly ways of working across the organisation
· Contribute ideas to the business plan and feed your thoughts and perspective into organisational planning
· Keep up to date with developments in areas related to your role and seek out inspiration
· Represent and advocate for Alibi, taking part in promotional activity when appropriate
· Maintain a flexible, collaborative and hands on approach to your work
· Support events and performances as necessary and contribute to the smooth running of the building
· Adhere to company policies, systems and procedures – especially in the areas of H&S and financial management
WHO WE’RE LOOKING FOR:
You'll have experience as a General Manger, though this may not be within the Arts Industry. You’ll be happy managing your own workload within a small and fast-paced team.
Essential Skills & Experience
· Confident using Outlook and Microsoft Office programmes
· Confident managing your own workload and prioritising tasks
· Experience of setting, managing and reporting against budgets
· Experience managing financial admin e.g. invoicing, petty cash
· Experience of managing HR
· Experience of drawing up contracts
· Knowledge of Health & Safety and how it relates to our activity
· Strong interpersonal skills and able to build rapport and communicate clearly with a variety of people, e.g. general public, children, freelancers, volunteers, teachers, donors etc.
· Excellent planning and organisational skills
· Is happy and effective working as part of a small, close-knit team
· Able to adapt to a dynamic environment, using initiative and pitching in when needed
Desirable Skills & Experience
· Previous experience in an arts organisation and/or in the charity sector and/or working with children
· Experience of managing funding income and charitable giving
· Experience using Xero
· Experience managing a building
· Knowledge of Charity Commission and Companies House requirements
· Experience of managing payroll
TERMS & CONDITIONS
Salary £30,000 pro rata,
Fixed term 9 month contract, with the intention to extend funding dependent.
Start date is flexible.
The post is for three days (24 hours) a week. However, sometimes we’ll need you to work flexibly to meet the needs of the programme of activity – including occasional evening and weekend work. Equally, we’re happy to discuss flexible ways of working to accommodate caring responsibilities etc.
You’ll be based at our home, Emmanuel Hall, but we’re open to a hybrid working pattern.
You’ll be entitled to 28 days annual leave pro-rata, including bank holidays, as well as other statutory entitlements such as sick leave and pension contributions.
This post is subject to an Enhanced DBS Check.
The client requests no contact from agencies or media sales.
As a Transport & Quality Manager, you will provide robust support to Brent Community Transport (BCT) in achieving its targets, financial duties, and delivering services in line with organisational policies and procedures. To be responsible for the provision of effective, high-quality training the coordination and facilitation of the Quality Management System.
The ideal candidate will have:
· Strong analytical ability
· Knowledge and experience related to vehicles, including transport legislation, vehicle maintenance, safety scheduling, and incident investigations.
· Knowledge of Health & Safety legislation
· Excellent interpersonal and communication skills
· Senior management experiences
· A Category D 1 driving licence (essential)
· CPC Certification
To provide affordable accessible transportation to the locality community of Brent and neighbouring boroughs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Tile: Operations and Office Administrator
Reporting To: Fundraising and Operations Manager & Health & Safety Officer
Days & Hours: Monday to Friday. Full-time - 37.5 hours per week
Salary: Depending on experience. This will be discussed with the shortlisted candidates.
Additional Benefits:
- An additional week of holiday (vs national entitlement)
- Four discretionary days of holiday over the Christmas period when the office is closed
- Discretionary Christmas bonus
- Discretionary paid compassionate leave
- Discretionary Occupational Sick Pay
- Discretionary paid time-off for dependents
- Discretionary paid time-off for public duties
- Discretionary additional bank holidays (if any announced by the government)
- Flexible working
- Training
- Long Service Awards
- Private Healthcare Scheme
- Death in Service Benefit
- Pension enrolment (optional)
- Invitation to Charity conferences and webinars
Job purpose
The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.
Key Responsibilities
Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.
PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.
Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.
Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.
Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.
Principal Tasks
Under the supervision and management of the Fundraising and Operations Manager, you will:
Office Operations
- Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
- Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
- Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
- Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
- Oversight of office cleaning arrangements.
- Organise and promote recycling to staff for equipment and supplies no longer required.
- Oversee and develop systems for document filing and storage.
- Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
- Oversee arrangements, equipment and systems for receiving and sending out post.
- Process monthly Charity ‘Response with stamps’ claims.
PA & Administration Assistance
- Assist the Regional Director with day-to-day IT and administration tasks.
- Assist the Columban Fathers with administration tasks, when needed.
- Assist with arranging parish appeals and processing the response to appeals.
- Support with direct mail and other fundraising activities.
- Update supporter records in our CRM database.
- Attend and take minutes at Charity meetings.
- Book travel and appointments for the Regional Director and the Columban Priests.
- Prepare and send correspondence by letter and email.
Venue Hire & Events Administration
- Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
- Handle all enquiries and bookings.
- Maintain a bookings diary/calendar that is available to all who need access.
- Keep a complete record of all bookings, related documents and correspondence in our CRM database.
- Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
- Ensure the facilities are clean and ready to use before and after each booking.
- Host or arrange hosting for each booking.
- Process payments/donations made for the hire/use of the facilities.
- Collect and record feedback on their experience from external hirers and users.
- Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
- Advertise/market the facilities to agreed target audiences.
- Provide planning and administration assistance for events organised by the Charity.
Reception
- Welcome and host all visitors to St Columban’s during normal opening hours.
- Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
- Handle enquiries by telephone and email.
- Process requests from Charity supporters to donate, request a Mass or to update their database record.
- Receive and keep a daily log of deliveries, collections and service/maintenance visits.
- Ensure the Reception area is kept clean and tidy.
Under the supervision and management of the Health & Safety Officer, you will:
Health & Safety Administration
- Maintain and update BrightSafe, our health & safety planning and records management tool.
- Maintain regular contact with Peninsula, our Health & Safety service provider
- Review and update risk assessments for the office and conference room areas.
- Prompt and assist those responsible to review and update all other risk assessments.
- Ensure actions identified following a review are completed and updated in BrightSafe.
- Check and restock First Aid kits.
- Recruit and organise a team of first aiders and fire marshals.
- Provide and monitor accident books for the whole site and keep a central record of accidents reported.
- Arrange training for staff and volunteers in liaison with their line managers.
Some weekend and out of hours work may be required occasionally.
Person Specification:
Qualifications/training:
Essential:
- GCSE or equivalent in English and Maths (grade C or above)
Desirable:
- Business Administration Level 3 or equivalent qualification or experience.
- Microsoft 365 qualifications or equivalent training
- Health & Safety related training
- Other qualifications or training relevant to the role
Skills/competencies:
Essential:
- Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
- Accuracy, attention to detail and an aptitude for problem solving
- Excellent verbal & written communication skills
- Capable of working independently and collaboratively as part of a team
- Confidence in building relationships with various stakeholders
Desirable:
- Competency in Microsoft 365 admin centre and other 365 applications
- Competency in Donorflex or similar CRM database systems
- Knowledge and understanding of office IT systems and requirements
- Knowledge and understanding of workplace health & safety
Previous experience:
Essential:
- A minimum of 5-7 years’ experience of office-based administration work
Desirable:
- Employment within a Charity
- Reception/front of house
- Office filing systems
- Event administration
Special aptitudes and knowledge:
Essential:
- Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
- A team player
- Ability and willingness to learn and adapt to new ways of working
- Responsible for undertaking core learning for the role
- Determined, innovative, target driven and self-motivated
Desirable:
- Empathy with the charitable aims of the Columban Missionaries.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Location: 330 Mare Street, London, E8 1HA
Hours: 40, five days over a seven-day rota
About the role
We are recruiting for an Assistant Shop Manager to join a busy and creative team in Hackney. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!
We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.
You will be primarily based in the Hackney shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.
About you
To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.
You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 15 May 2025 at 23:59.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.
What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
* Deliver effective, professional, and commercially focused briefings and supervision meetings with staff and ensure that information, reporting and communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability
Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Descrption