Management information analyst jobs
Digital Business Analyst - FTC
Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering! The Digital Business Analyst will play a critical, hands-on role in shaping this future.
You will ensure that Alzheimer’s Research UK’s digital channels, products, and services are not just functional, but are strategically aligned to drive our bold goals and deliver the objectives of the Digital, Data and Technology (DDT) transformation programme.
The post holder will act as the crucial link between internal and external stakeholders and the Digital and Technology delivery teams. They will translate high-level business needs into detailed, actionable technical requirements and user stories, ensuring feasibility, maximising project value, and guaranteeing that implemented solutions deliver an optimal supporter experience.
This is an 18-month fixed term contract.
Key Responsibilities:
Requirements Elicitation and Scope Definition
· Collaborate with internal and external stakeholders to define, prioritise, and document functional and non-functional requirements for priority DDT projects and product enhancements (across web, email and other digital channels as required).
· Conduct stakeholder interviews, workshops, and process mapping sessions to identify core business problems and opportunities for digital improvement.
· Ensure all requirements align with the overarching DDT architecture and digital principles being established.
Analysis, Feasibility, and Impact Assessment
· Conduct feasibility studies and cost/benefit analyses for proposed digital changes, ensuring new solutions contribute to organisational goals for supporter experience, sustainability, and productivity (return on investment).
· Analyse current digital channel performance data and user behaviour (market research) to identify trends and inform decision-making, ensuring future-proofed and data-driven requirements.
· Simplify complex business and technical concepts, ensuring clarity for both executive leadership and the development team.
Documentation and Artefact Creation
· Translate high-level requirements into detailed documentation, including User Stories, Acceptance Criteria, wireframes, user flow diagrams, and process models for the Digital and Technology delivery teams.
· Produce clear, high-quality technical writing and documentation for project processes, system changes, and end-user guides, contributing to the team's knowledge base.
Quality Assurance and UAT Management
· Play a key role in the design and co-ordination of comprehensive User Acceptance Testing (UAT) plans to validate that all digital solutions and features meet documented business requirements and satisfy user needs.
· Support the implementation phase of priority DDT activities such as our web development project, acting as a point of consultation to resolve issues and validate new solutions (e.g. changes in software or platform compatibility).
· Contribute to system maintenance planning by documenting defects and change requests post-launch.
Communication and Bridge Building
· Serve as the primary communication bridge between the DDT Programme Manager and Digital, internal and external stakeholders, managing expectations and ensuring project transparency.
· Facilitate project presentations and public introductions of new digital features to stakeholders and internal teams to secure project adoption and report on progress.
What we are looking for:
· Proven experience as a Business Analyst, Systems Analyst, or equivalent role, specifically within a digital, marketing, or technology environment.
· Expertise in using agile methodologies (e.g. Scrum) and developing core business analysis artefacts (User Stories, Acceptance Criteria, Process Maps, BRDs).
· Strong analytical skills, with the ability to collect, analyse, and interpret complex data to drive requirements and design solutions.
· Exceptional verbal and written communication skills, with the ability to effectively negotiate with stakeholders and simplify technical concepts for non-technical audiences.
· Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment.
· Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves.
· Strategic thinker with the ability to translate organisational goals into impactful outcomes.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
The client requests no contact from agencies or media sales.
About Social Investment Business:
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what it is like to work with us and our generous benefits please visit our website.
About this role: Reporting to the Deputy CEO, the Head of Business and Market Development will build on SIB’s existing research and findings on market scope and scale, organisational financial resilience, the cost of capital and fund financial modelling to support the delivery of SIB’s ambitious new strategy, and hit our business development targets as part of an ambitious growth plan. This new post will develop SIB’s work and the rigour and robustness of our market and financial analytics in order to grow the organisation, the amount of investment under management and the annual disbursement of grant funds.
Key responsibilities
1. Working closely with the CEO and Deputy CEO support the delivery of ambitious growth targets under the new strategy.
2. Oversee the regulatory transition to FCA regulation for a defined number of SIB subsidiaries, drawing together the relevant internal documentation, working with the FCA – and any specialist retained consultants – to ensure that SIB is quickly and effectively accredited.
3. Work with the CEO and Deputy CEO to advance SIB’s applications for capital from Public Finance Institutions including the National Wealth Fund.
4. Working with the wider BD team, draw on market and financial modelling that incorporates existing data on SIB’s customers across its funds (using e.g. IMD, turnover, assets, age, business model) to develop excellent bids and tenders for new grant funds and to structure successful investment raises.
5. Oversee the reporting of all funds managed through the SIB group subsidiaries to their investors. This should include quality control of regular analytics, KPIs and case studies, regular catch up calls with investors and occasional presentations remote and in person.
6. Oversee the regularity and quality of analytics of SIB’s enterprise level impact to provide a consistent snapshot across all funds, including for SIB’s internal subsidiary board meetings.
7. Work with the Market and Financial Analyst to develop a strategic approach to financial modelling of funds. This should include an approach to cost base calculations (taking into account variability in disbursement rates, portfolios under management, loan vs. grant, capital vs. revenue, pace and automation), consistent treatment of interest payments, management and administrative fees and internal investment. The base model should be able to inform forward planning and business development, as well as serve to stack up the financial viability of BD opportunities as they arise.
8. Work with the Systems and Data teams to ensure that the base model is embedded within SIB’s operations and informs fund and programme management.
9. Lead a horizon scanning function that effectively drives comparative benchmarking against competitor / peer organisations.
10. Oversee the team’s work with the Finance and Governance teams to ensure that market analytics include effective customer feedback, collected regularly and embedded in key performance indicators.
11. Alongside the Deputy CEO and the wider Data, Insights and Advocacy team, oversee the delivery of the annual impact report, bringing colleagues together to identify key findings and deliver each report. Ensure that the impact report reflects market analytics, providing context that identifies SIB’s leadership and place within the wider sector.
12. Oversee the management – as needed – of any external consultants working on more complex financial models / additional research and learning that contributes to market or business development.
13. Alongside the Deputy CEO and the wider BD team, design and facilitate general learning sessions and programme specific learning sessions with small and large groups, this may include partners, customers and the SIB Board as well as colleagues. Elicit learning from these sessions, share findings and support your colleagues to integrate action points into our systems. This learning approach should particularly reflect how customer need / satisfaction is met by different fund and programme structures.
14. Line manage the Market and Financial Analyst, Marketing Manager and BD Manager.
15. To work in line with the organisation's values, principles and processes to achieve operational excellence.
16. To adopt our continuous improvement and learning ethos
17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
18. To support and contribute to the implementation and delivery of SIB’s strategy
19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Familiarity with raising investment
- Experience of managing a high functioning business development team achieving strategic objectives
- Knowledge of financial analytics
- Excellent excel skills
- Excellent writing skills
- Excellent project management to tight deadlines
- An understanding of how to share research and data analysis with audiences of mixed experience
- Strong leadership and people management skills, with the ability to inspire teams across functions to work in an integrated way
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Understanding of FCA regulation
- Prior experience of working in a regulatory environment
- Understanding of the UK charity and social enterprise sectors
Education / Professional experience
Team leadership experience
We believe in the power of the social economy to build a more equal society.
The People Insights Analyst plays a critical supporting role in the development and delivery of organisational workforce reporting.
Reporting to the Senior People Insights Manager, this role is responsible for gathering, analysing, and presenting data to inform decision making and enhance organisational effectiveness.
You will take the lead on supporting our People HR Systems and defined workforce reporting.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Contribute to workforce planning and people analytics projects by managing and analysing data to identify trends, gaps, and opportunities.
- Undertake data cleaning and auditing to ensure accuracy of analysis.
- Assist in the preparation of reports, dashboards, and presentations for senior stakeholders, using tools such as excel, crystal reporting and Power BI.
- Ability to analyse internal and external benchmarking data to provide insights and recommendations on pay and benefits structures.
- Collaborate with the Senior People Insights Manager to ensure reward practices are competitive, fair, and aligned with organisational objectives.
- Support the delivery and implementation of compensation, benefits, and recognition programs.
- Maintain and enhance HR data accuracy, reporting tools, and analytics frameworks, ensuring compliance with data protection principles and wider regulatory obligations.
- Support the annual compensation review process, including data preparation, analysis, and coordination.
- Monitor market trends and legislative changes affecting compensation and benefits.
- Support ongoing development of the SelectHR system, to drive process efficiencies and data accuracy.
- Support the system superusers across the People Team to maintain the day-to-day management of the business systems and the data held within them.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Streamline processes through the adoption of digital solutions.
- Where possible implement AI technologies to automate routine tasks, enhancing overall efficiency.
- Digitise documentation processes where feasible.
Interview Date: To be confirmed.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them?
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.
What does this role do?
As Digital Product Manager, you'll:
- lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
- collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
- manage, coach and develop a Digital Product Officer,
- ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.
Interviews for this role are provisionally scheduled for week commencing 12th January 2026.
Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Purpose of the Role
The main purpose of the role is to carry out and assist in the administration and day to day running of the ESU’s educational programmes, communicating with internal and external stakeholders, and managing delivery staff to ensure collective goals and objectives are reached.
- Support with the smooth running and delivery of ESU Education’s domestic programmes.
- Be the first respondent to incoming calls and emails from educators, ESU partners and the general public, providing timely and professional responses to all enquiries.
- Manage ESU spreadsheets and data across various Excel and our CRM system to ensure clean and accurate data collection and collation.
- As needed, support with the development and improvement of education resources
- Liaise with the ESU’s Accounts Department regarding invoicing, delivery staff pay and expenses.
- Maintain accurate records of all bookings, delivery staff status, schools, public feedback and other relevant information.
- To support the delivery of workshops in schools, undertaking training to ensure delivery and teaching matches ESU standards.
- Where appropriate source venues, confirm catering arrangements and other operational requirements regarding Education events.
- Assist the department in ad-hoc admin work as needed such as printing
- Participate in call-rounds as part of the department’s sales and onboarding efforts
- Co-ordinate the collection of process evaluation & impact data.
- To work or travel over occasional evenings and weekends as directed by line manager, with time off in lieu.
- On occasion, support young people during workshops, residential programmes and competition events to ensure these key beneficiaries are supported throughout their engagement with the ESU.
Skills and Experience
Essential
- Strong knowledge of the UK educational system.
- An understanding of the nature and importance of the ESU’s charitable work within educational contexts and a strong commitment to increasing the impact of the organisation’s work.
- Experience in an administrative role would be a significant advantage.
- Excellent word processing and data management skills and capability in Microsoft Office.
- Excellent verbal and written communication skills.
- Good interpersonal skills.
- Good time management and organisational skills.
- A can-do attitude with the ability to work well under pressure.
- A team-player who is also able to work independently whilst maintaining a high standard of work.
- Graduate calibre or equivalent relevant professional experience.
Desirable
- Experience in working in event management.
- A degree or postgraduate qualification in education (BA or PGCE).
- Teaching or workshop facilitation experience.
- Experience working with children and young people in any capacity.
- Experience delivering high quality customer service.
- Experience using Salesforce or other CRM.
Benefits
- Generous Company Pension.
- 28 days annual leave plus 8 days Bank Holiday (pro-rata).
- Hybrid/Flexible Working options to support work life balance.
- Employee Assistance Programme.
- Access to Virtual GP Services 24/7.
- Group Life Assurance.
- Cycle to work scheme.
Please note that candidates invited to interview will be asked to complete a safer recruitment application form.
The client requests no contact from agencies or media sales.
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact?
At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration.
In this senior leadership role, you’ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares.
What you’ll lead on
Strategic Finance & Planning
- Lead the development of financial and commercial strategies that support WECHI’s long-term vision.
- Oversee annual budgets, forecasts and business planning.
- Provide clear, insightful financial information to support Board and Executive decision-making.
Financial Management & Reporting
- Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries).
- Manage the annual audit and maintain strong relationships with bankers, insurers and auditors.
- Ensure robust financial controls, policies and procedures across the organisation.
Operational Performance & Growth
- Partner with operational teams to improve performance, efficiency and financial sustainability.
- Provide financial modelling and support for bids, business cases and new service development.
- Contribute to revenue growth, including development of commercial opportunities and private income streams.
Governance, Risk & Compliance
- Act as Company Secretary, ensuring statutory and regulatory compliance.
- Strengthen organisational governance and risk management, including maintenance of risk registers.
- Ensure compliance with data protection, information governance and financial regulations.
Corporate Services Leadership
- Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets.
- Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved.
- Oversee facilities management and represent WECHI as a Director for Hide Market Management.
For a full description of duties, person specification, and benefits, please see the attached JD.
This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration. If you think that's you,we’d love to hear from you!
Job Title: Business Analyst
Contract Type: Permanent, Full Time (35 hours per week)
Location: Head Office, High Wycombe (hybrid working available).
Salary: Circa £43k per annum
Closing Date: 4th January 2026
We are looking for a Business Analyst with a commitment to the vision of Coeliac UK to provide day-to-day analysis and reporting support to colleagues and external partners. You will have strong financial management and analytical skills, good written and oral communications skills, and the ability to work effectively as part of a small team.
Key responsibilities – the successful candidate will:
- Produce accurate and timely, monthly management accounts including detailed insightful commentary and ad hoc financial reporting and analysis as required
- Work with budget holders to review performance, agree budgets and conduct regular forecasts
- Support effective business decision-making through financial modelling and analysis.
- Work with the Head of Finance to produce long-term financial analysis to inform strategy
- Be responsible for automated reporting and key analytical insights across all database sources
- Liaise with, challenge and support colleagues so that the finances of the charity are well understood and owned by all in the team
- Identify opportunities to streamline and simplify procedures to develop and deliver relevant, timely and accurate management information including reporting against agreed key performance indicators
- Support the Head of Finance by providing financial papers to the Senior Management Team, Audit committee, Board of Trustees and other committees as required.
- Communicate financial principles to non-finance staff, building their skillsets to enable them to effectively manage their budgets and forecasts
- Support major procurement decisions and the supplier contract review process
Essential Knowledge, skills, and experience:
- With or working towards an accounting qualification
- Good attention to detail
- Experience of working in a finance department, with finance and CRM systems knowledge
- Proficient in Microsoft Office suite with advanced Excel skills
- The ability to work effectively both independently and as part of a team
- Commitment to the vision of the Charity
- Excellent planning and time management skills
- Proactive and supportive, with a positive outlook
Desirable:
- Experience of working within the charity sector
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 4th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.
This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.
You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
- Lead the mobilisation plan across all workstreams and ensure trial readiness.
- Develop all processes, documentation and operational frameworks in line with the intervention protocol.
- Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
- Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.
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Ensure weekly pipeline monitoring for treatment and control recruitment.
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Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.
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Identify recruitment risks early and drive rapid problem-solving.
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Maintain delivery tracking and operational dashboards.
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Identify throughput or workload risks and support adjustments.
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Lead operational quality assurance (QA) including data quality checks, file audits and process compliance.
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Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).
Essential knowledge and experience includes:
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Project Management Qualification or commensurate experience.
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Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.
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Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.
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Experience coordinating across multidisciplinary teams without direct line management responsibility.
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Strong background in quality assurance, process improvement and operational risk management.
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Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.
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Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.
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Experience working with data for monitoring, decision making and evaluation readiness.
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Proven ability to ensure data quality, consistency and audit readiness.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Thursday 8 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
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Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?
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Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?
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Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?
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Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?
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Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Data, Insight and Impact Manager
Salary: £41,097 - £45,423 per annum (salary depending on experience)
Location: Leeds, with regular travel to Centres across Yorkshire and Humberside
Hours: 37 hours per week, full-time
Closing date: Monday 5th January 2026, 9AM
Interview date: W/c 12th January 2026
Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
About us
Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.
Role Summary
This is an exciting role for someone with a passion for leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance. In this role you will contribute to improving the experiences and outcomes of the women who access our Women’s Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change.
You will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women’s Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change.
You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women’s Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women’s experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women’s sector in the UK.
You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women’s voices and insight are at the heart of our service delivery models.
The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead.
Key accountabilities
Data Systems Oversight and Leadership:
- Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women’s Centres Partnership.
- Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards.
- Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations and enhancements.
- Monitor and assess future CMS system needs, scoping and identifying development areas.
- Contribute to budget planning, including CMS ongoing costs and development projects, and ensuring activities are delivered within agreed resources.
- Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system.
Data Leadership and Governance:
- Develop a Data and Impact Strategy to align with organisational priorities.
- Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management.
- Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training.
- Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions.
- Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability.
Insights, Analysis and Performance:
- Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity.
- Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer.
- Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements.
- Produce clear, interpretable reports for internal and external stakeholders, as required.
- Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work.
- Develop a performance framework to monitor progress of the implementation of Together Women’s strategy, and prepare reports to inform Trustees of progress made.
- Support senior leaders with data-driven planning, presenting insights in accessible ways.
- Conduct ongoing data analysis to identify improvement opportunities, risks and issues.
Team Leadership and Collaborative working:
- Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities.
- Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy.
- Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission.
- Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice.
- Attend regular meetings and networking opportunities relating to the Effective Women’s Centres Project, and associated networks and events.
Quality Assurance and Contribution to research:
- Ensure data collection, management and storage processes are standardised and consistent across all our services.
- Embed the Women’s Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women’s default assessment tools.
- Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams.
- Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women’s work.
- Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary.
- Uphold the principles of ethical research, particularly with regard to consent and confidentiality.
- Carry out administrative tasks related directly to the delivery of the research.
General duties:
- Maintain and improve competencies through continuous professional development.
- Support and uphold the mission, values and behaviours of Together Women.
- Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework.
- Adhere to all organisational policies, code of conduct, and practices.
- Complete all mandatory organisation training.
- Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles.
- Carry out other associated duties as needed, in line with the broad remit of the role.
Please note these accountabilities do not form part of the Data and Impact Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve.
Person specification
Essential:
- Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences.
- Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects.
- Ability to translate data into actionable insights that inform service improvement or strategic planning
- Experience of preparing data reports for external funders.
- Experience of analysing and communicating complex information clearly.
- Good working knowledge of software packages and excellent organisational skills.
- Experience of presenting to external or internal audiences.
- Experience of developing others and providing training to staff.
- Experience of outcomes/impact monitoring and reporting.
Desirable:
- Experience of working or volunteering in a trauma-informed, gender responsive environment and/or Women’s Centre.
- Experience of presenting to academic or policy-making audiences.
- Experience of working in partnership with academic or research institutions
Personal Attributes:
- Excellent communication skills and self-motivation.
- Ability to build trust and influence at all levels, including senior leadership and external partners
- Ability to problem solve and work collaboratively.
- A commitment to the principles and practice of safeguarding adults and children at risk of harm.
- Ability to travel independently to meet the needs of the role, including work at the Women’s Centre, with occasional meetings at the University of Birmingham and/or other Women’s Centres.
- Commitment to undertake learning opportunities and continuing professional development.
Other Requirements:
- Proficient in the use of Microsoft Office 365
- Willingness to travel across the region
- Flexibility to work occasional evenings as required.
- Commitment to anti-racism, feminism, social justice, and abolitionist values.
- Commitment to safeguarding data integrity, confidentiality, and ethical use of information.
- Lived experience of the criminal justice system is welcomed and will not necessarily preclude appointment.
The client requests no contact from agencies or media sales.
St Peter’s is seeking a talented and motivated professional to take the lead in configuring and administering two key IT systems that underpin our volunteer management and HR/Payroll systems. This pivotal role will ensure our systems deliver maximum benefit—enhancing volunteer and employee experience, driving operational efficiency, and ensuring compliance.
What We’re Looking For
- A proactive problem-solver with strong technical aptitude.
- Someone eager to develop expertise quickly in new systems.
- Excellent communication skills to engage with employees, volunteers, and system champions.
- A collaborative team player who thrives in a project-driven environment.
What we can offer you:
- Salary of up to £35,000 per annum, dependent on experience
- Full time, 37.5 hours per week, Monday – Friday
- Fixed term contract, 12 months
Interview Dates: January 5th, 7th, and 9th
If you would love to work in support of a great cause, then do get in touch to learn more about the role.
We will review applications as they come in and therefore, we may close the vacancy before the closing date, so candidates are advised to apply early.
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this.
The client requests no contact from agencies or media sales.
Database and Insights Manager
Salary: £40,556.09
Location: Bristol based with 1 - 2 days in the office
Department: Fundraising
Hours Per Week: 37.5
Help shape powerful insights that transform supporter engagement and drive meaningful impact.
HFT is looking for a talented Database and Insight Manager to take the lead on our fundraising data strategy, ensuring we use information smartly, securely and creatively to grow income and strengthen the supporter experience.
If you’re a data expert who loves turning numbers into stories, improving systems, and empowering teams, this is your chance to make a real difference.
About the Role
As our Database and Insight Manager, you’ll be the organisation’s go-to expert on data and insight. You’ll own and develop our fundraising CRM (Charity CRM), making sure it’s accurate, efficient, compliant and optimised to meet our evolving fundraising needs.
You’ll work closely with Fundraising, Finance, IT, Communications and Supporter Experience teams—helping them make evidence-based decisions, derive powerful insights, and deliver excellent stewardship for every supporter.
This is a strategic, hands-on role where you’ll shape how data is collected, used and understood across HFT. From creating dashboards to implementing data workflows, to training colleagues, your expertise will ensure our data is the strongest foundation for future growth.
What You’ll Do
• Lead, develop and champion our fundraising database, ensuring it’s well maintained, continuously improved and aligned with organisational priorities.
• Provide expert insight, segmentation, data selections and reporting for the Fundraising Team.
• Produce accurate, meaningful reports and dashboards to support campaign planning, performance tracking and strategic decision-making.
• Deliver training and system support to ensure colleagues are confident, compliant and data-savvy.
• Act as HFT’s internal Charity CRM expert, offering guidance, troubleshooting and technical support.
• Ensure strong processes for data quality, security and GDPR compliance, including regular cleaning, de-duplication and integrity checks.
• Lead external profiling projects and implement resulting recommendations.
• Support income processing, reconciliation and Gift Aid claims.
• Collaborate with Finance, IT, Communications and Supporter Experience to ensure data flows and insights are consistent, accurate and meaningful.
About You
You’re an analytical thinker with strong technical skills and a passion for data-driven fundraising. You can translate complex information into clear, compelling insight and you’re comfortable leading on system optimisation, reporting and data governance.
You will bring:
• Strong experience using CRM systems, including queries, exports, dashboards and workflows.
• Ability to analyse complex datasets and produce meaningful insight.
• Excellent organisational skills and the ability to manage multiple projects.
• Strong communication skills, especially when explaining data to non-technical colleagues.
• Knowledge of fundraising segmentation, donor contactability and data-driven fundraising approaches.
• High attention to detail and a proactive, solution-focused mindset.
• Competence in Microsoft Office, especially Excel.
• Experience using analysis tools such as Power BI.
• Understanding of GDPR, data protection and fundraising regulation.
• Relevant degree or professional qualification.
Desirable:
• Knowledge of Crystal Reports, SQL or similar reporting tools.
• Experience in fundraising, marketing or business development environments.
Our Values
At HFT, we are:
• Diverse – We celebrate individuality and champion equity, diversity and inclusion.
• Kind – Compassion guides everything we do.
• Positive – We focus on solutions and working together to achieve more.
• Visionary – We aim high and imagine what the best possible future looks like.
If these values resonate with you, you’ll fit right in.
What we can offer you
All Hft employees get access to the LifeWorks – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
• Access to a range of discounts on your favourite brands through Lifework
• Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status
• A contributory pension scheme & life assurance
• Free DBS check
• Find your place with us and change lives
You may have experience of the following: CRM Manager, Data and Insights Analyst, Fundraising Data Manager, Database Administrator, Donor Insights Manager, Marketing Database Manager, Analytics Manager, Data Operations Manager, Business Intelligence Manager, etc.
REF-225 499
Salary: £29,000 – £34,000 per annum (depending on experience)
Location: Reigate, Surrey (Wayside Community)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December 2025
Start Date: Early February 2026 (notice periods considered)
Do you have the compassion, resilience and leadership potential to support women on their journey out of homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and Southwest of England.
We are seeking a dedicated Deputy Manager to join our specialist women’s homelessness service, Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is an excellent opportunity for someone with strong frontline experience who is ready to step into management within a highly supportive and mission-driven team.
About the Role
The Deputy Manager plays a key role in the leadership of Wayside Community, supporting the Women’s Homelessness Lead in the day-to-day running and development of the service.
Key responsibilities include:
- Assisting the Women’s Homelessness Lead in Surrey in ensuring the smooth daily running of the Service at all times and deputising in her absence for all matters relating to the management of the Service.
- Ensure that Wayside Community complies with all statutory regulations relating to supported housing, health and safety, fire precautions etc.
- Working with the Women’s Homelessness Lead to develop performance targets and quality control measures for the benefit of the team, and monitoring team members’ work to ensure that these are met.
- In conjunction with the Women’s Homelessness Lead ensure that effective assessments and action plans are updated for all residents through a key worker system and on case files.
- In conjunction with the Women’s Homelessness Lead ensure that all safeguarding concerns, incidents and complaints are managed robustly.
Who We’re Looking For
You will bring:
- A high-performing individual who is an excellent networker that builds effective internal and external working relationships.
- Experience in delivery of support to clients.
- Agrees with Keychange mission, vision, values.
- Strong leadership, problem-solving, interpersonal, and time-management skills.
- Competent computer skills using Microsoft applications and organisational systems.
Desirable experience includes:
- Prior experience working with non-profit organisations, particularly those involved in social care and/or homeless work.
- Experience of services for women and/or young people experiencing homelessness.
- Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality service.
- Knowledge of the range of services available to homeless people who may have complex needs or other support needs.
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
- Salary of £29,000 – £34,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A compassionate, faith-centered, values-driven culture
For more comprehensive details about the role and how to get in contact with us for an informal discussion about the opportunity, please view the job pack for this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
- Application deadline: 23rd December 2025
- First stage interviews (remote): First week January 2025
- Final interviews (in person): Mid-January 2026
- Start date: Early February 2026
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Terms: Part time (0.4 FTE), 24-month contract
Salary range: £27,810 - £41,200
Location: Remote, with occasional in-person meetings and conference travel
Start date: March 2026
Line manager: Project Manager, Nuclear Transparency Inventory
Please note that you must have the right to work in the UK.
Application closing date: 16th January 2026
About BASIC
BASIC is an independent think tank whose mission is to safeguard humanity and Earth’s ecosystem from nuclear weapons risks and interconnected security threats, for generations to come. Founded in 1987, we have 40 years’ experience of convening meaningful dialogues across complex political divides, and a reputation for generating innovative, high-quality research and policy advice.
BASIC sees its role as one of drawing together different perspectives within the nuclear weapons / security debate and pushing the boundaries of policy discussions. We cherish our independence and freedom of speech. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC is a fast-paced, inclusive, and rewarding environment in which to work. We have experienced 5x growth since 2017, and our intention is to continue this growth trajectory. We have an exceptionally positive team culture.
Role Description
The Project Officer will directly support the Project Manager, Dr Lyndon Burford, in delivering the Nuclear Transparency Inventory (NUTRI). NUTRI will catalogue the transparency policies and practices of all nuclear-armed states regarding their nuclear arsenals and related facilities. It will be published on a free, interactive website.
The primary focus of NUTRI is on whether, how, and why states choose to disclose data about their nuclear arsenals and related facilities and policies. The project aims to support further research and dialogue by offering a go-to source of trusted information for officials, decision makers, and analysts on how the leaders of different states think about nuclear transparency. The aim is to help increase mutual understanding and prevent miscalculations, and foster confidence for future arms control and disarmament efforts.
The role of the NUTRI Project Officer will include desk-based research on nuclear transparency; helping coordinate the work of external consultants; engaging with and helping coordinate the work of the project Advisory Board; helping facilitate peer review of research findings; travelling nationally and/or internationally to promote NUTRI and its findings; drafting project-related policy briefings and other publications; and helping convene in-person and online meetings with experts and policy makers. The role also includes collaboration with the team working on BASIC’s NPT Monitor project.
Personal attributes and experience
The NUTRI Project Officer will have 4-6 years of experience and will have begun to carve out a presence in the nuclear policy field. They will be highly motivated, work well independently and in a team, and be comfortable speaking and presenting to, and writing for, a variety of audiences, including government officials, analysts, and civil society experts.
The successful applicant will have a working knowledge of the world’s nuclear arsenals and related policies and demonstrable experience producing high-quality research. They will be highly organised, with strong time management skills and the ability to maintain focus on core project aims while juggling multiple workstreams. Though the Project Officer may be relatively new to fundraising, they will be able to contribute to the process with excellent writing skills, attention to detail, and policy insights. The Project Officer will work with their line manager to identify a professional development plan to close skills gaps and work towards becoming a respected leader in their field.
Day-to-Day Responsibilities
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Support the Project Manager in the day-to-day management and implementation of the project, ensuring timelines and milestones are met.
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Conduct independent research and provide analytical support to the Project Manager.
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Help coordinate, with support from the Project Manager, the work of project partners and consultants, including Advisory Board members, external consultants, and peer reviewers.
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Proof read data from external consultants to ensure it is appropriately formatted according to agreed specifications.
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Help coordinate, with support from the Project Manager, the development of a dedicated website to publish project findings.
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Draft briefings for diverse policy audiences, including government officials and senior decision makers, international institutions, and civil society experts.
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Help develop and facilitate, with support from the Project Manager and in collaboration with other BASIC staff, online and in-person events, including at the 2026 NPT Review Conference.
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Co-produce written materials with the Project Manager.
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Develop and manage, in collaboration with the Project Manager and Director of Communications, regular social media posts to promote NUTRI and its findings.
Role Requirements
Essential:
- Educated to Master’s level
- 4-6 years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues
- Passion and commitment to our organisational mission of promoting dialogue to advance global security
- Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and different levels of seniority
- Excellent analytical and methodological skills, and highly organised approaches to research and data storage
- Good working knowledge of Google suite / Microsoft 365
- Strong interpersonal skills and team work
- Experience helping organise policy roundtables and workshops
- Willingness to travel internationally when required
- Strong organisational skills and attention to detail
Desirable:
- Experience organising high-level meetings (in-person and/or online)
- Project management experience
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
The client requests no contact from agencies or media sales.
Title: Development Team Lead
Location: Gilwell Park, E4 7QW (with Hybrid working )minimum once a month for team meeting
Salary: £82,000 per annum (Band I)
Contract: Permanent
Hours: Full-time (35 hours per week)
The Role
The Digital team at Scouts exists to make life easier for our 150,000+ volunteers and to ensure our 400,000+ young people can access safe, modern, inclusive digital services. We’re a friendly, mission-driven group who genuinely care about building technology that makes a difference.
We work in a culture where people are trusted to use their expertise, encouraged to grow, and supported to try new things. Collaboration is at the heart of how we operate — our architects, business analysts, UX designers, product and delivery managers work together to solve real problems for real users.
This is a brand-new leadership role within the Technology & Digital team, giving you the chance to shape how we build, run, and continually improve the digital tools that thousands of volunteers rely on every day.
Shape the future. Transform the movement.
As our Development Team Lead, the Key responsibilities are:
- Build, lead and develop a new multidisciplinary development function, including developers
- Provide day-to-day leadership, coaching and line management for the team,
- Take a hands-on role in development and technical problem-solving
- Oversee the design, development, integration and ongoing maintenance of volunteer-facing digital services
- Ensure solutions are secure, resilient, scalable and user-centred
What we are looking for in our Development Team Lead:
- Strong leadership and people management skills
- Ability to be both strategic and hands-on
- Excellent problem-solving skills
- Skilled in prioritisation and decision-making, particularly in fast-moving delivery environments
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
For a full list of our benefits click .
Closing date for applications: 11:59 pm Monday 12th January 2026
Technical Interviews will be held week commencing 2nd February 2026
Competency Based Interviews will be held week commencing 9th February 2026
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
The ITF is looking for an experienced administrative leader to head our Maritime Administration team. This role is central to ensuring the smooth and effective delivery of support across our global maritime work.
About the Role
The Head of Maritime Administration will lead the London-based team responsible for providing reliable, high-quality administrative support to the ITF’s maritime sections, department and affiliates. The role combines strategic oversight with practical, day-to-day management to ensure teams have the systems, structures and information they need to deliver their workplans.
You will oversee administrative processes, maintain constructive relationships with affiliates and social partners, manage venue and service contracts, and support accurate and timely budget administration. Working closely with the Maritime Coordinator, senior leaders and regional colleagues, you will help strengthen long-term administrative systems that are efficient, coordinated and fit for purpose.
Key Responsibilities
- Lead delivery of the Maritime Administration workplan and contribute to wider ITF priorities, campaigns and budgeting.
- Act as a key point of contact for affiliates, external organisations and agencies, ensuring clear and responsive communication.
- Support budget holders by preparing accurate financial information and participating in management account meetings.
- Work collaboratively with other ITF administrative teams to maintain consistent, high-quality service across the organisation.
- Resolve administrative challenges promptly, in consultation with the Maritime Coordinator.
- Prepare and coordinate documents for internal meetings, campaigns and governance bodies.
About You
You are an experienced administrative professional with a strong track record of leading teams and improving systems. You bring sound judgement, a solutions-focused approach and the ability to support people in a complex, fast-moving environment.
To be successful in this role, you will have:
- Significant experience managing administrative teams, with an inclusive and supportive leadership style.
- Strong knowledge of administrative practices, and experience applying them in complex organisations.
- Proficiency in management functions, including line management, event management, contract negotiation, budget oversight, financial reporting and supplier coordination.
- Excellent communication skills, with the ability to produce clear reports and work productively with colleagues at all levels.
- Advanced Microsoft 365 skills, including data analysis and reporting.
Why Join Us?
This is an opportunity to contribute directly to improving conditions for maritime transport workers worldwide. You will join a values-driven global organisation and lead a team that plays a vital role in supporting ITF maritime sections and affiliates across the world.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.





