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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Service Desk Analyst
Salary: £30,255
Location: Remote with regular travel to Head Office in Downton, Wiltshire (minimum 1 day a week). Additional travel to UK locations within a working day is to be expected where required for the performance of duties. Absence from home overnight may be required on occasion.
Hours: Full Time, 35hrs per week
Contract: Permanent
This is a varied and rewarding role for someone who enjoys solving problems, supporting people and contributing to practical service improvements in a charity with a clear purpose.
About the Role
As an IT Service Desk Analyst, you will be at the heart of the colleague technology experience, providing responsive 1st and 2nd line support and helping people get the best from the systems, devices and tools they rely on every day. You will take ownership of incidents and service requests from initial logging through to resolution or appropriate escalation, balancing technical troubleshooting with clear communication and excellent customer service.
You will support a broad range of activity including hardware, software, Microsoft 365, user access, asset management, operational projects and service improvement. The role offers the chance to build strong knowledge of our organisation, contribute to better ways of working and play an important part in keeping our people connected, productive and supported.
- Provide high-quality 1st and 2nd line support, responding to colleague incidents and service requests in line with agreed procedures and service expectations.
- Take ownership of tickets from initial logging through to resolution or appropriate escalation, ensuring priorities are managed effectively and stakeholders are kept informed.
- Support joiners, movers and leavers processes, including user accounts, access permissions, hardware, software and accurate operational records.
- Maintain and update IT documentation, knowledge articles, asset records and support information to improve consistency and first-time resolution.
- Contribute to service improvement by identifying trends, recurring issues and opportunities to strengthen workflows, reporting and user guidance.
- Promote secure ways of working by following information security, data protection and approval processes, and escalating potential risks or incidents promptly.
About You
Are you someone who enjoys solving technical problems, supporting colleagues and taking ownership of work through to a clear outcome? Do you communicate confidently with people at different levels of technical understanding, stay calm under pressure and take pride in providing a professional, helpful service?
If you have experience in an IT service desk or technical support environment, good working knowledge of Windows 11 and Microsoft 365, and the ability to prioritise, troubleshoot and escalate appropriately, we would love to hear from you. Experience with service desk tools, Active Directory or Entra ID, hardware troubleshooting, remote support, ITIL-aligned processes or supporting geographically dispersed colleagues would be especially valuable.
About the Team
You will join a friendly, knowledgeable and collaborative IT team that is focused on delivering reliable, practical and people-centred support. We work closely with colleagues across Help for Heroes, helping them use technology confidently so they can focus on supporting the Armed Forces community.
The team values clear communication, shared knowledge, continuous improvement and a supportive approach to problem solving. This is a great opportunity to develop your technical skills, contribute ideas and make a visible difference to the way IT services are delivered across the charity.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: Sunday 19th July 2026 (applications may be closed early if we receive a high number of strong applications).
Interview Process: Competency-based interview, which will be held in person, on Monday 27th July 2026.
We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
SNG (Sovereign Network Group) is one of the largest housing groups in England. We provide over 85,000 homes and invest in local areas across the South, West and East of England, including London, as well as building thousands of new low-cost homes every year.
We're seeking a Cyber Security Analyst to join our Digital, Technology & Data Analytics team within the CIO team in Wembley, working hybrid from home and the office 2 days per week.
This is an exciting opportunity to play a crucial role in safeguarding our organisation against cyber threats and ensuring the resilience of our digital infrastructure.
The role:
As a Cyber Security Analyst, you will support the improvement of organisational resilience by reducing the likelihood and impact of cyber incidents. Working closely with our external Security Operations Centre (SOC) provider, you will monitor security events, conduct initial triage of incidents, and contribute to the remediation of vulnerabilities across our systems, networks, applications, and data.
Key Responsibilities
- Monitor, investigate and respond to security events and alerts using SIEM platforms and other security tools, serving as an escalation point for complex incidents.
- Conduct in-depth investigations, threat hunting activities and root cause analysis to identify and mitigate security risks.
- Own and enhance security data ingestion, develop and maintain KQL queries, create analytics rules, and automate processes through playbooks.
- Drive vulnerability management and remediation initiatives across on-premises infrastructure and cloud environments.
- Support the administration, monitoring and optimisation of Palo Alto Next-Generation Firewalls (NGFW), ensuring effective perimeter security, threat prevention and secure remote access.
- Participate in an on-call rota for out-of-hours cyber incident response.
What We're Looking For
- A minimum of two years' experience in a Cyber Security Analyst or similar security-focused role.
- Strong understanding of cyber security principles, frameworks and industry best practices.
- Hands-on experience with SIEM and security operations platforms, particularly Microsoft Sentinel and Microsoft Defender XDR, alongside strong KQL skills.
- Proven ability to optimise log ingestion, develop analytics rules and improve asset visibility across complex environments.
- Good understanding of network security concepts, with practical experience of Palo Alto firewall technologies.
- Experience using Microsoft Intune to implement security baselines, compliance policies and Conditional Access controls.
- Experience with enterprise vulnerability management tools and a track record of driving remediation activities across infrastructure and cloud estates.
- Excellent communication, stakeholder engagement and technical documentation skills, with the ability to explain complex security issues clearly to both technical and non-technical audiences.
Do you have a passion for getting data right so organisations can make confident, informed decisions?
Are you someone who loves improving processes and making sure information is accurate, reliable, and easy to use?
Do you enjoy roles where you can support colleagues with clear, trustworthy reporting that helps services reach people who need them most?
Use your data and financial insight to help ensure no one in the UK has to live without heat, light or power. If you’re driven by purpose and passionate about high‑quality data, this role lets you shape decisions that directly improve lives.
Fuel Bank Foundation supports people facing fuel crisis by providing emergency financial help, practical advice, and long‑term advocacy. As the UK’s only charity dedicated to households who prepay for their energy, our work is urgent, meaningful, and growing. High‑quality financial data is essential to how we plan, allocate resources, report to funders, and demonstrate our impact — and that’s where you come in.
We’re looking for a Data Quality Analyst to strengthen the accuracy, integrity, and usefulness of financial and operational data across the organisation. You’ll play a vital role in developing data governance processes, improving reporting systems, and ensuring the organisation has the insight it needs to operate efficiently, transparently, and in line with our mission.
What you’ll do
You’ll develop and maintain finance data policies, ensuring alignment with audit standards, financial controls, and regulatory requirements. You’ll monitor and audit data quality across systems, identifying issues and implementing improvements that protect accuracy and compliance.
Working closely with colleagues across Finance, Operations, and Strategic Partnerships, you’ll gather and document reporting requirements, validate data needs, and ensure our financial reporting is robust, relevant, and timely. You’ll analyse income, expenditure, and allocation datasets to support forecasting, modelling, and fund distribution decisions.
You’ll build dashboards and visual tools (e.g., Power BI) that connect financial data to programme performance and service impact. You’ll produce clear, actionable insights for technical and non‑technical audiences, supporting senior leadership, trustees, funders, and auditors.
You’ll also contribute to developing financial KPIs, social impact metrics, and monitoring frameworks that help us understand the cost and value of our services — from average cost per outcome to cost avoidance and programme effectiveness.
What you’ll bring
You’ll have experience in data analysis with a strong financial or funding component, ideally within a charity, social enterprise, or public sector environment. You’ll be confident using Excel and Power BI,with a solid understanding of data governance, quality standards, and GDPR.
You’ll understand financial reporting, budgeting, cost allocation, and forecasting, and you’ll be comfortable working with funder requirements and audit processes. You’ll have strong attention to detail, excellent communication skills, and the ability to translate complex data into meaningful insight.
You’ll thrive in a fast‑paced, mission‑driven environment, balancing multiple priorities while maintaining accuracy and composure. You’ll be collaborative, proactive, and committed to continuous improvement — always looking for ways to strengthen systems and processes.
Why join us
At Fuel Bank Foundation, you’ll be part of a supportive, inclusive team united by a shared mission. Your work will directly influence how we allocate resources, measure impact, and support people experiencing fuel crisis. If you want to use your analytical skills to create meaningful change for vulnerable communities, we’d love to hear from you.
What you will receive in return:
- Support from a team of like-minded individuals who will support you to succeed in the role.
- Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.
- A flexible working week to ensure work life balance.
- Enhanced pension contributions.
- Equal opportunity employers
- Full onboarding programme with ongoing training and development opportunities.
The role is predominantly home-based, with regular travel to the offices in Birmingham City Centre.
Shortlisted candidates will be invited to an initial meet and greet call, an online interview, and a second in-person interview at our offices in Birmingham.
We really appreciate the time taken to apply. Due to the volume of applications we receive, we’re not able to respond individually to unsuccessful candidates, but we want to thank you sincerely for your interest in supporting our work.
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
Job Title: CRM Operations Analyst
Team: Digital Transformation & Technology (Supporter Engagement & Experience)
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.
By managing day-to-day CRM operations, handling imports, selections, and user support, you ensure that colleagues across the organisation can trust the data they use and work efficiently. Your contribution means communications are targeted and accurate, volunteer and supporter records are reliable, and teams can focus on their mission rather than system issues.
Your work ensures that colleagues can rely on accurate data and smooth processes, so supporters receive timely communications, members feel well served, and volunteers have the information they need to play their part.
Key Responsibilities
User Support & Administration
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Provide first-line technical support for Salesforce, resolving user issues related to access, new fields, layouts, and general functionality, escalating complex configuration or system-wide issues to the Senior Database Administrator where required.
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Provide second-line support for record-level data issues (e.g. duplicates, permissions, missing fields, or data discrepancies), escalating where necessary for complex data or automation errors.
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Provide guidance to staff on how best to use Salesforce for their day-to-day needs.
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Maintain and update user accounts, roles, and permissions.
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Deliver basic in-house training sessions and user guides to support adoption.
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Day-to-day responsibility for co-ordinating routine GDPR-related deletion requests.
Data Management & Imports
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Manage regular data imports
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Run reconciliations with Finance to ensure CRM records align with income systems.
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Support data quality initiatives, including deduplication and validation.
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Maintain GDPR consents, preferences, and data hygiene standards.
Reporting & Dashboards
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Build and update simple CRM reports and dashboards.
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Help staff use reports effectively, and create custom reports where needed
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Collaborate with the Analyst Engineer and Data Analyst to ensure consistency between CRM and business insights dashboards.
Configuration & Changes
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Make declarative (no-code) changes to Salesforce (e.g. page layouts, fields, validation rules, workflows).
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Support the Senior Salesforce DBA in testing and deploying small changes.
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Help enforce configuration standards and document processes.
Integrations & Pipelines (Support Role)
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Monitor automated data flows between Salesforce and other systems (e.g. Azure Data Factory pipelines, Mailchimp).
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Escalate complex pipeline or automation issues to the Senior Database Administrator or Analytics Engineer.
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Support basic configuration tasks to ensure reliable system-to-system connections.
The person
Skills & Experience
Essential
· Hands-on experience using Salesforce (ideally beyond “super-user” level, but full Admin certification not required).
· Familiarity with data imports and reconciliation processes.
· Ability to write and run SOQL or SQL queries at a basic level.
· Experience building reports and dashboards in Salesforce.
· Strong attention to detail and accuracy in handling supporter data.
· Good communication skills, with the ability to support non-technical colleagues.
· Understanding of GDPR and the importance of data protection.
Desirable
· Salesforce Administrator certification (or willingness to work towards it).
· Experience in a not-for-profit, membership, or fundraising environment.
· Familiarity with Gift Aid, Direct Debits, or other fundraising processes.
· Exposure to Azure Data Factory or other data pipeline tools.
· Experience supporting email/marketing integrations (e.g. Mailchimp, Marketing Cloud).
Personal Attributes
· Collaborative – thrives working across teams, supporting both technical colleagues and non-technical end users.
· Proactive – anticipates problems, identifies opportunities for improvement, and takes initiative.
· Detail-focused – delivers reliable, accurate data and documents processes thoroughly.
· Adaptable – able to shift between operational fixes and long-term improvements.
· Curious – motivated to learn and grow in data engineering, BI, and analytics.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
[NF1]Is this needed as essential or is it desirable?
[GA2]A basic level is essential in my view. It’s a prerequisite for supporting things like selections etc.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Dementia UK has a new opportunity to join as our first Data Insight Manager to lead and develop our insight and analytics capability, helping our Fundraising and Engagement directorate become more data-led in planning and decision making to drive supporter engagement.
This is a hands-on leadership role, managing a team of two Data Analysts while delivering high-quality analysis and actionable insight. You will lead advanced analytics projects, oversee campaign data selections in Faststats and Peoplestage, lead the development of Power BI dashboards, and translate complex data into clear recommendations that inform fundraising strategy and performance in areas such as segmentation, propensity modelling and lifetime value analysis. Working closely with colleagues across Fundraising and Engagement, you will improve reporting processes, support data warehouse developments, ensure high standards of data governance, and help develop the skills of your team.
To thrive in this role, you will have significant experience in data analysis, business intelligence or insight, and experience working with CRM systems such as Microsoft Dynamics 365. You will possess strong technical skills including SQL, Power BI and analytical tools such as R or Python. You are confident leading projects and people, communicating complex analysis to a range of audiences, and using data to drive strategic decision-making and continuous improvement.
Join Dementia UK and use the power of data and insight to shape fundraising strategy, drive innovation, and help improve support for families affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
This role is key to helping Stewardship build the right things, in the right way, for the people we serve. As we grow our digital products, strong discovery, clear problem definition and effective collaboration are essential.
You will shape product improvements that genuinely meet the needs of our donors and ministry partners, ensuring changes are well defined, well delivered and valuable. By bringing clarity to requirements and supporting teams through delivery and testing, you will improve the quality and pace of what we release. Ultimately, your work will help Stewardship better serve generous Christians and the causes they support, releasing more generosity for God’s work.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
· Undergoing a course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term for 6.00 months from the start date
Location: Any UK Trust office - a minimum of three days in the office a week, and must be willing to travel to other centres when required
Interviews: 10th or 12th August
At The King’s Trust, we believe that great leadership creates life-changing opportunities for young people. As our Delivery Manager Capability Lead, you’ll play a key role in strengthening management and leadership across our Delivery function, ensuring managers have the skills, confidence and support they need to lead high-performing, inclusive teams.
Our ambition is to be one of the UK’s most equal, diverse and inclusive organisations serving young people. We know that achieving this starts with leadership. Through your work, you'll help build a culture where everyone feels valued, respected and able to thrive, ensuring our managers have the capability and confidence to create inclusive environments for both colleagues and the young people we support.
This is an exciting opportunity for an experienced Organisational/People Development professional who is passionate about building capability, driving positive change and turning insight into meaningful action.
In this role, you will:
- Use data, feedback and organisational insight to identify leadership capability needs and opportunities.
- Work closely with the People and Learning team making recommendations based on data analysis and support with creating and driving sustainable and effective solutions. Support our ambition to become one of the UK's most equal, diverse and inclusive organisations by embedding inclusive leadership behaviours and approaches into management development.
- Evaluate impact, using evidence and feedback to continuously improve leadership capability and effectiveness.
Why join us?
This is an opportunity to shape the frontline management and leadership culture of one of the UK's leading youth charities. You'll work closely with senior leaders, influence how leadership capability is acquired and developed across the Delivery function, and leave a lasting legacy through the managers and teams you support.
By empowering managers to lead with confidence, inclusion and purpose, you'll strengthen the teams that support young people every day, helping more young people to break the cycle of unemployment and build the confidence and skills they need to succeed, regardless of their background or the challenges they face.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Delivery Manager Capability Lead?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or those who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Delivery Manager Capability Lead!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We have a rare opportunity for an experienced policy professional to join as team as Policy Analyst.
In this exciting role you will lead the policy workstream for Head On, a major Wellcome Trust funded campaign bringing together 20 sector leading organisations to build political momentum for mental health reform. You will be a skilled policy analyst and writer, able to coordinate influencing opportunities with MPs, Ministers and No. 10 on the NHS 10 Year Plan and the new Mental Health Strategy. Experience in policy and public affairs, and knowledge of health or mental health policy, are essential.
Centre for Mental Health is committed to promoting equity, diversity and inclusion in all aspects of our work, to help create better mental health for all. We are taking active steps to become an antiracist organisation, and we value and support staff with lived experience of mental health challenges. We want the team shaping mental health policy to reflect the diversity of people whose lives that policy affects. We are happy to provide reasonable adjustments during the recruitment process for disabled applicants. We particularly encourage applications from people of colour and trans people, who are often underrepresented in policy roles.
We are also able to offer this role as a potential secondment opportunity.
Please provide a short CV (no more than two sides) and brief answers to our screening questions which ask about which capacity you have worked in coalition and in mental health policy. This is to allow you to highlight your experience as it may not be immediately apparent from your job title or employer.
We may follow up to request further details before deciding on our shortlist for interviews, which we expect to hold in the weeks of 20th or 27th July 2026. Please let us know if you are unable to make interviews during these weeks.
Our aspiration in this process is to avoid requiring all candidates to submit detailed cover letters in addition to CVs as we know this can be both time consuming and a significant amount of work.
We take the lead in challenging injustices in policies, systems and society, so that everyone can have better mental health.


The client requests no contact from agencies or media sales.
£21.98 to £24.73 per hour
Hybrid working, 2 days per week in a London office
Interim contract
Temporary to start ASAP
An exciting opportunity has arisen to join a well-established charitable foundation with a national reach and a strong reputation for creating social impact.
The organisation is currently delivering a number of strategic projects and is looking to strengthen project governance, planning and portfolio oversight. They are seeking a practical, organised PMO professional who can support project delivery and help bring consistency and structure across a portfolio of change initiatives.
This is a hands on role focused on project coordination, governance, planning and reporting rather than large scale transformation leadership.
Key responsibilities
- Support the creation and maintenance of Project Initiation Documents (PIDs)
- Maintain project plans, risks, actions and decision logs
- Coordinate project updates and reporting cycles
- Support planning workshops and project meetings
- Maintain portfolio registers and project documentation
- Track milestones, dependencies and project progress
- Prepare governance papers and reporting packs
- Manage PMO templates, guidance documents and central repositories
- Ensure projects are following agreed governance processes
- Experience working in a PMO, project support, project coordination or project management environment
- Strong organisational and administration skills
- Experience maintaining project documentation and reporting
- The ability to work independently and manage competing priorities
- Strong stakeholder management and communication skills
- Good knowledge of project governance and project lifecycles
- Strong Microsoft Office skills, particularly Excel, PowerPoint and Teams
- PMO Analyst
- Senior PMO Analyst
- Project Support Officer
- PMO Coordinator
- Project Coordinator
- Junior Project Manager
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years.
Over the past three years, PCR has won:
- the Change Project of the year award in 2023
- the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards
- Fundraiser of the Year award at the National Fundraiser Awards 2026
- The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026
Job Description
Prostate Cancer Research is seeking a skilled, relationship driven and commercially minded Senior Account Manager to support the growth of our groundbreaking data initiative, Prostate Progress. This role offers an exciting opportunity to work at the point where healthcare innovation, research, data, and commercial partnerships meet. Playing a pivotal part in ensuring that industry partners receive exceptional service, clear communication, and the highest standards of delivery.
As the day-to-day lead for commissioned studies, you will own and develop a portfolio of relationships across pharmaceutical, biotechnology, MedTech and research organisations. Ensuring seamless coordination between clients and PCR’s internal delivery teams and driving renewed commissions and expanded account value.
The ideal candidate will bring strong experience in account management, an ability to translate complex requirements into clear deliverables, and a passion for working in a purpose driven environment where partnerships drive real world impact for people with prostate cancer.
As part of representing PCR within the life sciences ecosystem, the role will involve both UK and international travel. Including attendance at client meetings, conferences, partner briefings, and key industry events.
Key Responsibilities
Client and partnership management
- Serve as the primary point of contact for PCR’s partners commissioning data-related activities, coordinating structured communication through kick‑off meetings, milestone reviews, and issue‑resolution processes.
- Build and grow strong, trusted relationships with clients, ensuring clarity of expectations, accurate project tracking, and timely delivery of all commitments.
- Develop tailored account plans to strengthen engagement, act as a trusted advisor to partners, drive renewals and repeat business, and drive year‑on‑year revenue growth.
Pipeline development and new business support
- Work with the Head of Business Development and Director of Partnerships to contribute to commercial discussions and maintain an organised, strategic pipeline of commercial opportunities across life sciences and research sectors.
- Lead the development of expansion opportunities within existing accounts, helping shape compelling, commercially viable proposals.
- Develop study scopes, timelines, budgets and value propositions that reflect both industry needs and PCR’s capabilities.
Internal Coordination & Project Delivery
- Collaborate closely with PCR’s Head of Project Delivery, Senior Data Analyst, Translational Research Director, and Finance to ensure internal readiness and alignment on all contracts.
- Translate client requirements into clear internal plans.
- Facilitate clear handovers, milestone planning, and resource assessments that support timely delivery and mitigate operational risks.
- Maintain oversight of project progress across active accounts.
- Proactively surface project risks, blockers, or capacity issues, ensuring rapid escalation and problem‑solving.
Commercial Oversight & Reporting
- Shape pricing strategy and commercial recommendations, including value‑based pricing and cost‑benefit narrative development.
- Track financial performance of contracts, supporting accurate forecasting and revenue monitoring with Finance.
- Regularly review account performance
- Identify growth opportunities and commercial risks
- Produce high‑quality pipeline updates, performance summaries, and insight reports for senior leadership.
Compliance & Governance
- Ensure all data‑related work meets GDPR and contractual data protection requirements
- Coordinate with colleagues to uphold ethical and regulatory frameworks related to research, intellectual property, and partner agreements
- Maintain accurate documentation and audit‑ready records across CRM and contract systems
Sector Engagement
- Represent PCR and Prostate Progress at industry events, conferences, and networking forums, helping build visibility and cultivate new leads. Includes international travel.
- Gather client and market insights to inform service development, modelling formats, and partnership offerings, develop a strong understanding of the external markets.
- Act as an ambassador for PCR’s mission and the value of Prostate Progress.
Skills and Competencies
Our ideal candidate would have the following:
Experience
- Significant experience in account management, partnerships or client leadership roles.
- Experience working with and/or within pharmaceutical, NHS, biotechnology, MedTech, clinical research organisations, or related scientific/healthcare environments (desirable).
- Demonstrated success managing complex B2B accounts and delivering high‑quality partnership experiences.
- Experience shaping proposals, negotiating commercial terms, and contributing to pricing or cost‑benefit analysis.
- Strong background in working with cross‑functional technical teams (e.g., analytics, research, finance, delivery).
- Confident using CRM systems and producing accurate forecasts and performance reports.
- Experience representing an organisation at external events, conferences, or partner meetings – with the willingness and ability to undertake UK and international travel, as required.
- Experience in account growth, renewals and strategic client planning.
Skills
- Excellent relationship building, client‑facing, and communication skills – able to translate technical concepts into clear, compelling narratives.
- Strong commercial judgement and understanding of partnership value drivers in life sciences.
- Strong strategic account management capability
- Skilled in shaping proposals and supporting commercial discussions
- Skilled in problem-solving, risk identification, and facilitating cross‑team alignment.
- Highly organised, detail oriented, and comfortable managing multiple workstreams simultaneously.
- Strong analytical abilities and confidence working with data or financial models.
Personal Attributes
- Purpose driven, collaborative, and committed to delivering exceptional partner experiences.
- Proactive, solutions focused, and comfortable working with ambiguity in a fast‑moving environment.
- Values led and aligned to PCR’s mission of improving outcomes for people with prostate cancer.
- Commercially minded with a strong sense of ownership and accountability.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a one stage/two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact us at the email address found in the full job description (attached).
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
No applications without a cover letter will be accepted
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
As Product and Delivery Manager, you'll play a key role in helping us deliver technology that supports Prostate Cancer UK’s mission. You'll be responsible for shaping the direction of our internal products and systems, making sure they continue to meet the needs of colleagues across the organisation and provide long-term value. Working closely with stakeholders, you'll help identify priorities, assess opportunities for improvement, and ensure technology investment supports our strategic goals.
You'll lead the planning and delivery of technology projects and enhancements, turning business needs into clear, achievable plans. From managing product roadmaps and delivery schedules to coordinating resources and tracking progress, you'll ensure work is delivered effectively and to a high standard. You'll oversee the full delivery lifecycle, helping teams navigate challenges and keeping stakeholders informed along the way. You’ll also be acting as line manager to a team of three direct reports.
Working across a range of products, systems and data services, you'll bring together colleagues, technical specialists and external partners to achieve shared outcomes. Acting as a bridge between business and technology teams, you'll build strong relationships, encourage collaboration, and help create a clear understanding of priorities, risks and opportunities.
You'll also help drive continuous improvement across our technology services and ways of working. This includes identifying opportunities to modernise systems, improve processes, and make better use of data, automation and emerging technologies such as AI. Through your work, you'll help ensure our technology remains effective, sustainable and ready to support the organisation's future ambitions.
What we want from you
We're looking for someone with experience of managing digital products, technology delivery, or related projects, who can confidently balance day-to-day delivery with longer-term planning. You'll be comfortable working in a fast-paced environment, coordinating multiple priorities and helping teams deliver valuable outcomes. Experience working with CRM platforms, particularly within the charity sector, would be an advantage.
You'll have a strong understanding of how technology products and services are developed and delivered, including experience of Agile ways of working and the software development lifecycle. You'll be able to work effectively with technical specialists, understanding the opportunities and constraints involved in developing, integrating and supporting systems, while helping non-technical colleagues make informed judgements.
Strong communication, relationship-building and problem-solving skills are essential. You'll be able to bring together different perspectives, translating complex information into clear and accessible language, and helping teams navigate challenges where there may not be an obvious solution. Experience leading or coordinating multi-disciplinary teams, including external suppliers and partners, will help you succeed in this role.
We're keen to hear from people who enjoy improving services, identifying opportunities and turning ideas into practical action. Experience contributing to resource planning, prioritisation and delivery reporting would be beneficial, alongside familiarity with modern digital delivery environments and release processes. Above all, you'll be motivated by the chance to make a meaningful difference through the effective use of technology.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Due to the nature of this role, we would expect the postholder to be in the office three times per week.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 26th July 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd August 2026. We’re expecting the interviews for this role to be in person at our London Bridge office.
VCSA Values
We demonstrate honesty, openness, and respect for everyone.
We challenge ourselves and be open to challenge from others.
We are trusted and build trust across the organisation.
We create safe spaces where creativity can flourish.
We work in true partnership with communities.
We are forward-looking.
We do the right thing.
We work sustainably.
Role Summary
We are looking for a Data Analyst to support the analysis and reporting of impact across a portfolio of projects and programmes delivered by a range of our VCSE delivery partners. This is a great opportunity for someone with a genuine interest in data who wants to further develop their analytical and reporting skills within a supportive team, working on
data that demonstrates positive impact on local communities.
Working alongside colleagues across the VCSA, you will help bring together information from different projects, support the production of clear reports and visualisations, and help the organisation understand what its data is telling us about performance and impact. You will be supported to grow into more advanced areas of the role, such as dashboard development, performance frameworks, and presenting to senior stakeholders, as your experience builds.
The VCSA focuses on supporting delivery that benefits marginalised and underserved communities, and is committed to delivering services that are equitable, inclusive, and responsive to lived experience. We are looking for someone who shares this commitment and who will approach data about the people we support with care, respect, and an awareness of the people behind the numbers.
Key Responsibilities
- Support the analysis of data across a portfolio of projects, each with its own objectives and key performance indicators (KPIs).
- Carry out quantitative analysis (numbers, figures, statistics) and qualitative analysis (feedback, case studies, survey responses) to help evaluate performance and impact.
- Support the identification of trends, patterns and areas worth exploring further, raising these with colleagues and line management.
- Support the bringing together of data from different sources and systems into clear, consistent formats for reporting.
- Help maintain accurate, well-organised data and flag any quality or consistency issues.
- Support compliance with data protection requirements and organisational policy when collecting, storing, and sharing data.
- Produce clear reports, summaries, and visualisations (using Excel and other tools) for both technical and non-technical audiences.
- Work with colleagues across the VCSA to understand their reporting needs and help improve the quality and usefulness of the data collected.
- Contribute to discussions about how the organisation measures performance and impact and support the development of monitoring tools over time.
- Take part in training and development opportunities to build skills in areas such as dashboards, statistical analysis, and stakeholder presentation as the role develops.
#Data #DataAnalyst #Qualitative #Quantitative #Charity
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working and provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
Job Description
Do you have experience in designing, reviewing or improving administrative or operational processes, with a focus on the user experience above all? Do you lead change and service improvement initiatives while working collaboratively with a wide range of stakeholders? If the answer is yes, then we want to hear from you.
We are looking for a Business Analyst to lead and deliver a transformation roadmap that redesigns and improves student services, using service design and business analysis approaches to create efficient, student-centred processes across the Union.
The role is full time (with part time possibility) and a fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Duties and Responsibilities
You will lead the delivery of a transformation roadmap to redesign and improve student services across the Union, focusing on creating efficient, user-centred processes that enhance the experience of student leaders and staff. This will involve analysing current ways of working, identifying opportunities for improvement, and balancing quick wins with longer-term change aligned to the academic cycle.
You will work closely with students, staff and stakeholders across the Union to co-design services and ensure they meet real user needs. Using data, insight and feedback, you will prioritise improvements, build engagement, and ensure that systems and tools—working in partnership with IT and Digital—support the delivery of better services.
Alongside delivery, you will help embed a consistent approach to service design and process management, producing clear documentation and building organisational capability for continuous improvement. You will also ensure that all changes align with governance, risk and compliance requirements, supporting sustainable and effective service delivery.
Our ideal candidate will have strong analytical and problem-solving skills, a good understanding of service design or business analysis approaches, and the ability to communicate complex processes clearly to diverse audiences.
For full details on this role, please view the job pack attached below.
Please be aware, we have displayed the full salary range in line with our recruitment policy. New appointments would normally be made at the starting point of the scale.
Interviews will take place between 3rd - 7th August.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Senior Statistical Analyst
London
Contract – Maternity cover, 12 months fixed term
Working hours – Full time (35 hours per week). Standard working hours between 9am – 5pm.
Working arrangements – London, hybrid homeworking (minimum 6 days a month in office).
We are seeking to recruit a confident and enthusiastic Senior Statistical Analyst with proven ability to work comfortably on their own and as part of a team. They will work on statistical analysis projects, having expertise in improving data quality, data analysis, data reporting, and communicating statistics and trends to a lay audience. The person will be responsible for supporting the statistical analysis of project work, basic research of examinations trends, reporting, and data management across Federation.
The successful candidate will be educated to degree level in a mathematics, statistics, or other numerical related subject. They will also have advanced IT skills, experience with programming and statistical analysis, experience in managing projects, and be able to present technical and statistical information in a clear and easy-to-understand manner to a variety of stakeholders.
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Claire House has an exciting opportunity for a collaborative and influential individual with excellent communication skills to support the production, management, protection and integrity of data reporting and insight within Claire House, enabling informed operational and strategic decision-making.
About Us:
Claire House is a place of positivity and laughter, where we help seriously and terminally ill children live life to the full. At Claire House we are passionate about providing outstanding care to children who aren’t expected to live to be adults, as well as support for their families, from across Merseyside, Cheshire and North Wales. By providing specialist nursing and end of life care, as well as emotional support, Claire House helps families through some of the toughest times of their lives. It offers places for children to relax and enjoy themselves, whatever their age.
In this role, you will be:
● Collecting, processing, analysing and interpreting data from a variety of internal and external data systems.
● Using business intelligence tools to prepare and deliver reports, dashboards and data outputs to the organisation.
● Developing interactive visualisations to enable insight and track key performance indicators.
● Producing board packs for senior leadership and trustees in collaboration with the business.
● Producing reports for any regulatory, compliance or benchmarking purposes.
● Developing and maintaining data models to support efficient data processing, storage, and retrieval.
● Monitoring and auditing data quality, making recommendations for improvements where appropriate.
● Building and developing relationships with internal clients and stakeholders to fully understand data usage and content.
● Gathering, understanding and documenting detailed business requirements using appropriate tools and techniques.
● Collaborating with the Application Development Team to align data initiatives with systems development.
● Assisting the Data & Insight Manager with any data or IG governance tasks.
The successful candidate will act as a supporting consultant as well as data expert, working closely with the Data & Insight Manager to further establish the team as the go-to resource for all of the organisation’s data, information and insight needs.
What we offer you:
In addition to a competitive salary:
● Generous annual leave – 35 days including bank holidays
● Company pension scheme
● Life cover 2 x salary
● Free on-site car parking
● Free eye sight test
● Cycle to Work Scheme
If this sounds like the role for you, please read the job description here.
All applications must be submitted on a Claire House application form available on the Claire House website.
Closing date for applications: 15th July 2026
Interview date: 24th July 2026
We regret that only shortlisted candidates will be contacted.
We are actively seeking candidates from a diverse range of backgrounds. At Claire House, we welcome applicants from all backgrounds and value everyone as an individual. We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage, and civil partnership status, pregnancy and maternity status, race, religion or belief. Connecting these differences creates a productive environment in which everyone feels valued.
Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form found on the Claire House website.
This organisation’s recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people.
This role is subject to a standard DBS check.
Registered Charity No. 1004058



