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Job Title: Warehouse Team Leader - Enfield 

Reporting to: Depot Manager 

Salary Range: £31,000 - £33,000 per annum 

Contract Type: Permanent, Full time 

Location: Enfield - North London

Working days/hours per week: 37.5 hours per week, Shift basis - 5 days out of 7. Any 7.5 hrs between 0700 and 1800 

Purpose of the Job

We are looking for the Warehouse Team Leader to play a key role in our depot operations, with exceptional organisation skills, excellent people skills, attention to detail and a positive ‘can do’ attitude’. Ideally, you will have a background in warehousing or other operational roles, however, we are willing to train people who are passionate about our cause, have an excellent work ethic, and have strong customer service skills.

Duties and Responsibilities

The role is subject to a degree of flexibility but initially, the Team Leader will be involved with the following activities:

• Managing a team of staff and volunteers to run a warehouse of chilled and ambient food 
• Customer relations management of the community organisations we work with
• Proper use of our Warehouse Management System
• Physically moving stock around on warehouse on a pallet truck or by hand
• Ensuring the warehouse is clean, safe and efficiently run
• Daily briefings of staff and volunteers of the days priorities and what to be aware of 
• Carry out regular stock counts of food we are storing
• Appropriately handle product recalls
• Day to day problem solving
• Covering Goods In, Warehouse Management Duties and Goods Out and general procedures
• Responsible for yourself and your team’s adherence to Health and Safety regulations 
• Route Planning 
• Training staff and volunteers

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

Essential Criteria 

• Passion for learning and improving processes as a leader and as part of a team
• Positive attitude for finding work for yourself and your team
• Attention to detail
• Committed to reducing food waste and fighting food poverty
• Proactive attitude to understanding a problem
• Flexibility and a team player
• Observant at foreseeing issues and confident at communicating appropriately to others
• Passionate about delivering a high-quality service to the customer and in-the-moment problem solving