Manager jobs in epsom, surrey

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: £19.06 per hour (For those living in London, £20.86 per hour)

Hours: 3 hours fixed per month and additional ad hoc hours where required due to service needs; operating hours are Monday – Friday, 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

About the role:

Respect is seeking one Helpline Advisor to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, or below here on Charity Jobs, and submit in word doc. format only, please.

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

As Head of Product Design & Delivery, you’ll steer the evolution of our much-loved Virtual Ship, a programme offered online where children discover the joy of literacy and grow in confidence. You’ll blend creativity, digital innovation, and purposeful leadership to shape something truly transformative, all while driving real, measurable impact.

Literacy Pirates delivers a high-impact literacy programme for 8t o 13 year olds. We work exclusively with children who are nominated by the school, as falling behind age expectations in literacy and facing economic barriers to educational success.

We have spent three years proving the concept of an online product delivering significant impact and engaging increasing numbers of children each term: Over 90% attendance rate, 83% of participants improve their literacy, and 90% of teachers see a boost in confidence of participants in the classroom.

Strategically, the Virtual Ship is an agile way to expand the number of children we work with and reach underserved communities with persistently poor educational outcomes for children from lower socio-economic backgrounds.

We are beginning our national expansion strategy in Cornwall in autumn 2025. We have plans to rapidly grow from serving 450 to 3,000 children per year by 2030 or earlier. 

Come abaord and build an impactful programme able to transform the education trajectory of children struggling becuase of their socio-economic backgrounds. 

ABOUT US

The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats. 

Join our Online Information Session! We are hosting an Online Information Session with the CEO and existing Director of Brand and Communications (Supporter Mobilisation) to give candidates an opportunity to learn more about the role and to ask any questions.

The session will last no longer than 45 minutes and will be held at 14:00 on Monday 1 September. 

THE ROLE 

We are looking for an experienced, visionary leader to join our Executive Leadership Team as Executive Director of Supporter Mobilisation. This is a newly refocused position, shaped with the future in mind, and designed to deepen the public’s relationship with trees and woods.  We are fighting for the health of people and the planet with every tree. 

You will be at the helm of our strategy to engage millions-inspiring action, growing income, and strengthening our brand. Leading a talented and passionate team, you’ll develop bold, integrated campaigns that move hearts and minds. You’ll oversee communications, digital and community fundraising, membership,  and our high-profile campaigns and Trees for All programme that builds public awareness and inspires a mass movement of support for our cause. 

Working closely with the CEO and fellow Executive Directors, you’ll also play a key role in shaping the strategic direction of the Trust and ensuring alignment across our work, people, and values.  Helping the Trust protect and restore woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and create the woods of the future, means this role will leave a legacy which will last for generations.  It’s an opportunity to lead with purpose, engage and inspire others, and literally change the nature of the UK landscape for the better. 

THE CANDIDATE 

We are looking for a senior leader with a track record in large-scale communications, supporter engagement and mobilisation, or fundraising. You’ll have a strong understanding of how to use inspiring stories, quality data, and digital innovation to move people to action-and how to build momentum around a mission. 

You’ll bring strategic insight and a collaborative spirit, with the gravitas to influence at the highest levels and the heart to connect with people from all walks of life - helping us to bring trees and woods to all. 

Just as important as your skills is your alignment with our cause. You’ll be values-led - passionate about our cause and excited by the potential of this pivotal role to shape lasting change. 

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: 

• Enhanced Employer Pension 

• Life Assurance 

• Flexible & Hybrid Working Options 

• Generous Annual Leave (25 days + bank holidays) 

• Annual leave buy and sell 

• Enhanced Parental Pay 

• Employee Assistance Programme 

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented. 

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.

To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet. 

1st Interviews will be held via Teams on Monday 6 October 2025 
2nd Stage Interviews will be held in-person at our Grantham Office on Tuesday 14 October 2025 

Details of both events will be shared with shortlisted candidates prior to each stage. 

Future Talent supports gifted young musicians from low-income backgrounds across the UK. Join them as their next CEO and lead a mission where powerful storytelling and purposeful fundraising drive lasting impact and unlock potential every day.

Applications close: 9 a.m. Monday 8th September 2025

Location: Hybrid/London SW9 6DE (2 days per week in the office)

About Future Talent

Founded in 2004 by the Duchess of Kent and Nicholas Robinson OBE, Future Talent exists to break down barriers, create opportunities, and harness the transformative power of music to change the lives of young musicians across the UK.

With over 4.2 million children living in poverty in the UK, too many gifted young musicians are held back by a lack of access and support. We envision a future where all musically talented children, regardless of background, are empowered to thrive.

Our work is made possible through the generosity of major donors, trusts & foundations, corporate partners and sponsors, and individual supporters, whose contributions and support make our programmes possible, creating vital opportunities for young musicians.

About the role

As CEO, you will provide strategic and operational leadership to ensure we can support more young musicians across the UK.

This is a hands-on, externally facing leadership role that combines fundraising, advocacy and organisational strategy. You’ll work closely with our committed Board of Trustees, expert Advisory Group and small, passionate staff team to:

• Lead high-value fundraising activity, strengthening and diversifying our income from major donors, trusts and foundations, and corporate partners
• Build partnerships across the music, education, funding and philanthropic sectors
• Increase the charity’s visibility and voice on a national level
• Lead a high-performing, inclusive team culture
• Ensure the charity’s long-term financial sustainability and operational resilience

This is a fantastic opportunity for someone who is ambitious and excited about the impact Future Talent can have, and who brings the strategic fundraising expertise, day-to-day energy and stakeholder management skills to make that ambition a reality.

Who we are looking for

We’re looking for a confident, collaborative and energetic leader with experience working in a small charity environment and a passion for supporting young people and driving social change.

You don’t need to have been a CEO before; this could be your first time stepping into the role. What matters is that you bring the right leadership experience, values and ambition to take Future Talent forward.

You will bring:

• Proven success in delivering significant fundraising results and income growth, particularly with major donors, trusts and foundations and/or corporate partners
• Strong relationship-building skills and experience representing an organisation externally, including to funders and philanthropic partners
• Strategic leadership experience, with the ability to lead organisational growth and change
• A people-centred leadership and management style that fosters inclusion, collaboration and high performance
• Financial and operational acumen

While your background could be in youth, arts, music, education, or another area of the charity sector, a personal interest or hobby in music would be a welcome bonus.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 8th September 2025.

Role Overview

The Talent Set are delighted to partner with our client on a fantastic Head of Fundraising Strategy role.

We are seeking an experienced and strategic leader to join this social welfare charity, with a focus on developing and implementing a fundraising strategy that drives growth and sustainability. As Head of Fundraising Strategy, you will be responsible for leading a team to deliver high-impact fundraising initiatives, working closely with the Director of Fundraising, Communications and Policy to ensure the ambition and interests of the directorate are represented in the new organisational strategy.

Key Responsibilities:

• Develop and implement a comprehensive fundraising strategy that aligns with the organisation's vision and goals
• Lead a team to deliver high-impact fundraising initiatives, including research, planning, and execution
• Collaborate with internal stakeholders to ensure alignment and effective communication
• Analyse data and market trends to inform fundraising strategies and drive performance
• Build and maintain relationships with key stakeholders, including donors, sponsors, and partners
• Manage complex funding arrangements

Person Specification:

• Extensive experience in fundraising, with a deep understanding of different forms of fundraising and the opportunities that exist for a values-driven organisation
• Strong project management skills, with the ability to lead complex, cross-organisational initiatives
• High financial literacy and experience of complex funding arrangements
• Excellent communication and relationship-building skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills

What’s on Offer:

Day rate: £237.42 per day PAYE + £29.54 holiday pay

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Methodist Church in Great Britain is seeking four part-time Regional Safeguarding Team Coordinators to join our dedicated Safeguarding Service.

Location: Home based (NW, NE, SW, SE) with occasional travel
Hours: Part time (17.5 hrs per week)

The role holders will provide efficient, effective and confidential administrative support and assistance across each of our four regional safeguarding teams.

Working as part of a collaborative service, each Team Coordinator will play a key role in enabling the regional safeguarding teams to deliver timely and professional advice, guidance and interventions to churches and church-based community projects and work across the regions.

To be successful in this role, you will bring:

• Proficient time management and organisational skills, with the ability to prioritise effectively
• Excellent interpersonal and communication skills
• Proven ability to manage highly confidential and sensitive information, in accordance with legal and regulatory requirements
• Confidence in using digital tools and software with the ability to adapt to new systems
• Emotional resilience to work with safeguarding related matters

This is a great opportunity to contribute to a vital area of Church life. We welcome applications from people of all backgrounds, and especially encourage individuals with a personal understanding of the church context and its safeguarding responsibilities.

To apply please go to the Methodist Church's 'jobs and voluntering' webpage.

Closing date for applications is: Friday, 5 September 2025

Interviews will be held on:

RSTC in North West – Monday, 6 October 2025 in Manchester

RSTC in North East– Wednesday, 8 October 2025 in Leeds

RSTC in South West – Monday 29th September at The Mint, Exeter.

RSTC in South East – Friday 26th September at MCH in London.

Lead Communications for Change: Put Drug Policy Reform and Social Justice at the Centre of Public Conversation.

Are you a strategic communicator passionate about social justice? Do you want your work to challenge stigma, shift narratives, and support systemic change? Release, the UK’s centre of expertise on drugs and drug law, is looking for a bold and creative Communications Lead to help shape public discourse and amplify the voices of those most affected by harmful drug policies.

This is a high-impact role at the heart of our mission. You’ll lead the development and delivery of Release’s communications strategy, manage our international online platform TalkingDrugs, and work across teams to ensure our voice is consistent, compelling, and widely heard—from social media and news outlets to international conferences and coalitions.

We welcome applicants with lived experience and encourage people from diverse backgrounds to apply. If you’re passionate about social justice, thrive in fast-paced, people-centred environments, and want to be part of an organisation that offers real hope, we’d love to hear from you.

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: Point 31-34 £34,016 - £36754  (a London Allowance of £3299 will be applied to employees who live in London)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be held online via Teams link

About the role:

Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth. 

How to apply 

You must download an application form from Respect's job page, and submit in word doc. format only, please. 

The post will have a key role to support, develop and grow smaller groups who have unique relationships with, and understanding of, “seldom heard” groups in the borough.

In this post, funded for 2 years,  you will focus on:

• Identifying and engaging with these groups to better understand their service offer, user base and development needs.
• Connecting: Building trusting and supportive relationships to help form connections across the wider sector by establishing an informal grassroots network of micro VCSEs in Bromley to build a sustainable support system of peer support and intelligence sharing.
• Developing: Providing tailored capacity building support to groups to maximise the positive impact of their services such as support with communications, coordination, governance, funding and premises to name a few.
• Promoting: Enable greater recognition of, respect for, and relationships between micro grassroots VCSEs and health partners in Bromley as well as wider awareness among residents of the services offered by these groups to boost their impact.

The post will include outreach with a focus in the areas of highest health inequalities.

Please note that we do not accept CVs

The Bishop of Guildford is looking for a Personal Assistant (PA) to provide excellent administrative support for the Bishops of Guildford and Dorking.

About the Department/Role

This role as The Bishop's PA reports to the Bishop of Guildford, but will report functionally to the Bishop's Chaplain who is ensuring the bishop's office is running smoothly during an interim period.

The role comprises offering highly competent and efficient Personal Assistant administrative support to the Bishop of Guildford based out of his office and home, Willow Grange, Jacob's Well, Guildford. The work requires being a primary point of contact with the public and colleagues from across the Church, requiring a positive and professional attitude. If you seek to use your skills and knowledge to serve with integrity and your personal values are in sympathy with the aims and mission of the Church of England, this role may suit you.

A comprehensive induction programme will be developed to ensure that the Temporary Bishop's PA understands the running of the bishop's office, and also its interaction with the Bishop of Dorking's office, the Appointments Team, and operations at Church House Guildford.

What you'll be doing

The purpose of this role is to provide comprehensive and professional personal assistance (administrative, secretarial and clerical support) to the Bishop of Guildford.

This will involve:

• Managing the calendar and appointments of the bishop accurately and efficiently
• Offering support for key meetings (preparing paperwork, agendas)
• Welcoming visitors to Willow Grange and offering hospitality
• Answering the telephone promptly, handling all enquiries and forwarding them as necessary

Key role requirements:

• 'You will need to be A' level standard education, or equivalent professional experience, knowledge and skills an have extensive administrative experience in a professional environment
• This role is based at Willow Grange, GU4 7QS Monday to Thursday but with the option of homeworking on Fridays
• Please note that this is a 6 month fixed-term contract

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £16,102.50 (£32,205 FTE) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave plus eight bank holidays
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.

The Talent Set are delighted to partner with a fantastic college to appoint an External Communications Officer. This is a pivotal role, responsible for providing external communications expertise across the organisation. You will initiate, develop, and manage communication channels, create compelling content, provide expert advice, and continually improve the service to ensure effective engagement with a wide range of media and external audiences. The role will be central to crafting and delivering key messages that grow and protect the external reputation of the college.

Key Responsibilities:

• Work with stakeholders to develop engaging news and announcements for external communications channels and media.
• Support the delivery of stories, news, and journalistic content that enhances visibility and engagement with external stakeholders.
• Collaborate with students, staff, employers, and departments to create powerful content showcasing the college community.
• Support crisis communications for external audiences.
• Devise and deliver external communications plans and campaigns and generating a strong pipeline of positive stories and content
• Build and maintain strong relationships with journalists and key media across print, broadcast, digital, and new platforms.
• Lead in the development of the colleges’ press office and manage press interviews, enquiries, and briefings.
• Contribute to public affairs activity, including preparing briefings and background summaries for senior leaders.
• Provide additional communications and administrative support across the team as required.

Person Specification:

• Proven experience in external communications, media relations, PR or journalism.
• Strong writing, editing, and storytelling skills with the ability to tailor messaging to different audiences.
• Confident in handling press enquiries and managing external relationships.
• Experience in developing and delivering communications strategies and campaigns.
• Ability to work under pressure, including supporting crisis communications.
• Excellent interpersonal skills and the ability to build credibility with stakeholders at all levels.
• Knowledge of safeguarding, equality of opportunity, and best practice in communications within the education or public sector (desirable).

What’s on Offer:

• A fantastic opportunity to work within a well-regarded college, playing a key role in shaping and protecting its external reputation.
• A collaborative, supportive environment where your expertise will make a visible impact.
• Opportunities for professional development and progression.

*The successful candidate will be committed to safeguarding and promoting the welfare of children and vulnerable adults, ensuring this is embedded in all aspects of the role.*

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Support Officer

Job reference: REQ000916

£24,416pa

Woking, Surrey GU21 4LL / Hybrid Working

This is a UK-based contract, and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

About the Role

Are you a master of multitasking with a flair for organisation and a love for nature? Join our vibrant Admin Hub team at WWF-UK as an Admin Hub Support Officer!

In this dynamic role, you’ll be the go-to person for keeping things running smoothly behind the scenes. From coordinating international travel (yes, even tracking carbon footprints!) to organising team away days and workshops, to supporting our Directors and their teams with top-notch admin and logistical magic. You will also help manage relationships, set up meetings, and keep everything ticking along with precision and positivity.

We’re looking for someone who’s:

- Experienced in providing first-class admin support across multiple teams

- A natural organiser who thrives in busy environments

- A confident communicator with a friendly, professional approach

- Adaptable, proactive, and ready to jump in wherever needed

Benefits, Rewards and Location

The salary for this role is £24,416. We also offer a full benefits and rewards package including:

- Annual leave starting at 26 days, rising to 31 days plus bank holidays

- Flexible working options

- 7.5% employer pension contribution (rising to 10% with employee contribution)

- Learning and development opportunities

- Regular wellbeing initiatives

This role is hybrid, with 20% of your contracted hours spent in our stunning Living Planet Centre in Woking – one of the greenest buildings in the UK, complete with trees and gardens to hot desk among!

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

How to Apply

Click the link and apply via our website by submitting your CV and a supporting statement that shows us why you’re a great fit for WWF-UK.

Application closing date : 07/09/2025

We’re committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

We're looking for a kind, compassionate and resilient Support Worker to join our East London Hospital Discharge Service in Tower Hamlets. No personal care or experience is required, just the right values.

£28,808.00 per annum, working 40 hours per week. Fixed term contract of 1 year.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Manager
* Provide support 9am-5pm 7 days a week
* Assess prospective discharges within 3-5 hours of receiving referral information.
* Support the customer to settle in and meet their immediate social care needs.
* Update the Discharge/Patient Flow Team on patient progress on a weekly basis.
* Escalate concerns to the Discharge Team and urgent concerns via the Crisis Line.
* Proactively monitor customer's mental state, ADLs and move-on plans.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to access activities and services in order to maintain and improve well-being, access benefits and reduce isolation.
* Maintain regular communication with Hackney Council (Local Authority) to facilitate re-housing.
* Develop and maintain links with all key agencies and service providers in the local community.
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Relationship-building
Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
Committed to making a positive impact for individuals.
Adaptability
Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes.
Communication
The ability to collaborate with and influence a wide range of people in person and through written communication.
Problem solving
The ability to objectively analyse situations, using information and clear judgement to generate effective response.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

Email Marketing Executive
Reference: AUG20258418
Location: Flexible in UK
Contract: Fixed Term for six months
Hours: Full Time, 37.5 hours per week
Salary: £30,075.00 - £32,108.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

The Email Marketing Executive plays a key supporting role in the planning and delivery of our email communications.

This role is responsible for supporting effective email campaign delivery by collaborating with stakeholders to shape email plans, providing feedback on content, and ensuring journeys are well structured and delivered to a high standard. The postholder will also be responsible for reporting on campaign performance and providing actionable insights to support ongoing improvement.

You will work directly with the Email Channel Owner and contribute to ensuring consistency and efficiency in delivery and compile regular reports on email performance. Collaboration, attention to detail, and a solid understanding of email marketing best practice are essential for success in this role.

Essential skills, knowledge and experience:

• Email platform proficiency: Experience using email marketing tools, ideally Salesforce Marketing Cloud.
• Understanding of best practice: Familiarity with email marketing standards, GDPR compliance, and optimisation techniques.
• Email design awareness: Understanding of layout, branding, and accessibility in email templates (design tools a bonus, but not essential).
• Collaborative working: Strong interpersonal skills to work effectively with stakeholders, creative teams, and technical colleagues.
• Attention to detail: High accuracy in reviewing and deploying emails, managing timelines, and following processes.
• Analytical skills: Ability to interpret performance data and generate actionable insights.

Desirable skills, knowledge and experience:

• HTML: Basic ability to code and troubleshoot HTML emails when required.
• AMP script: Basic ability to build and amend Salesforce Marketing Cloud scripts.

Closing date: 23:59, Fri, 12th Sep 2025

We are looking to conduct interviews for this position from 22nd September 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.