Manager jobs

We are seeking an experienced, community-minded Office Manager / Mentor to join us three days per week. This role is ideal for someone who combines strong organisational and systems-building skills with a genuine passion for helping young people grow.

You’ll ensure our office runs efficiently by maintaining and improving admin systems, supporting project delivery and strengthening our communication with partners, parents and governance structures. Alongside these operational duties, you’ll also play a supportive mentoring role guiding young people joining Voyage for placements and work experience, modelling professionalism and helping them develop workplace confidence whilst imparting your knowledge.

• Would you like the opportunity to lead an essential service assisting around 3,000 older residents each year?
• Do you love working collaboratively in a busy vibrant environment? 
• Could you contribute to the development of current and new activity to benefit older people?

Manage our Community Support Team at Age UK Sutton

The Community Support team is Age UK Sutton's front door service, providing regulated Information & Advice to the residents of Sutton.  The team support in excess of 3,000 people per year providing a mixture of light touch information provision through to long-term advice provision and casework. 

The service provides free, confidential and impartial information and advice to all older people and their families and carers.  We work with older people to identify their own goals, set priorities and create a shared action plan whilst maintaining high levels of customer care.

The Community Support Manager provides operational and supportive leadership for the team and has the opportunity to work on contract monitoring, strategic planning and development of the service. You will ensure all delivery requirements are met and to quality standards, be responsible for data management and embed and champion a person-centred approach where older people are suppported. 

We are looking for a supportive and engaged Manager who:

• Has experience of delivering or managing services in a front-line setting or who shows clear potential to move into a management role
• Can work on their own initiative, monitoring and meeting targets and problem solving
• Can develop and deliver a client journey to ensure effctive and efficient service provision, and has the ability to build relationships with other organisations
• Is able to support staff and volunteers in managing potentially emotionally charged and challenging situations

Training and development opportunities are available to all staff.   

Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply. 

People and Culture Manager

Location: London / Hybrid
Contract: 12month FTC, full time
Salary: £45,000 - £47,000 FTE

MLC Partners are supporting a values-led organisation to recruit an experienced People and Culture Manager to join their small, collaborative People team. This is a broad, hands-on role combining operational HR delivery with leadership, projects, and a strong focus on inclusive people practices.

The Role

Reporting to the Head of People & Culture, you will provide a proactive and professional HR service across the organisation. You will lead on end-to-end recruitment, oversee onboarding and induction, manage key annual HR initiatives, and act as a trusted advisor on employee relations. You will also line-manage two People team members and play a key role in embedding equity, diversity, inclusion and belonging (EDIB) across all people practices.

A key aspect of the role will be supporting and managing organisational change, including restructures and organisational redesign, ensuring these are delivered fairly, compliantly and with clear communication - experience in previously successfully is essential.

Key Responsibilities

• Lead and continuously improve end-to-end recruitment processes, working closely with hiring managers and external partners
• Oversee induction and onboarding, ensuring a seamless and values-aligned employee experience
• Lead annual HR projects including appraisals, staff surveys and feedback processes
• Co-design and deliver people leader development initiatives and practical management guidance
• Champion EDIB across recruitment, policies, people initiatives and organisational culture
• Provide expert advice on employee relations matters, supporting managers with complex and sensitive issues
• HRIS literate, with experience in implementing and effectively embedding and monitoring new systems
• Contribute to HR policy development, payroll support and general HR operations
• Ensure compliance with employment law, GDPR, safeguarding requirements and internal policies

About You

You will be an experienced People and Culture professional with strong people management skills and confidence operating across the full employee lifecycle. You are comfortable balancing strategic projects with operational delivery and thrive in a collaborative, values-driven environment.

• CIPD L5 or equivilant experience
• Strong knowledge of employment law and best practice, particularly in change and reorganisation
• Experience leading recruitment and onboarding processes
• Experience managing and developing team members
• Strong analytical and problem-solving capability
• Excellent communication and interpersonal skills
• Strong organisational ability and attention to detail
• A high level of discretion and professionalism
• A genuine commitment to inclusive, fair and people-centred workplaces

Applications are under constant review, with my client seeking the right candidate start early January. Please apply now, or reach out to Annabelle at MLC Partners.

The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.

This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.

The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.

This is a hybrid role, with on-site presence required in line with business needs.

We love celebrating our successes and building our supporter base, and we already do it really well. However, there’s always room for improvement. Our ideal candidate will be a powerful storyteller and collector of data, energised by the prospect of making an impact on the lives of children and young people. You may already be an experienced fundraiser or someone with transferable skills that’s ready to pivot. Either way you’ll be our lead Trusts and Foundations contact; researching prospects, crafting appeals, managing relationships and reporting activity. You won’t do it alone, there’s a strong Head Office team, led by our Founder/Artistic Director and Chief Executive, plus a really cracking set of assets. You’ll also inherit a great funding pipeline, strong contacts book, and an exciting plan for our 2026 30th anniversary celebrations. We already raise more than £200,000 from Trusts and Foundations each year; we believe there’s scope to secure more. So if you like a challenge, love music and live for detail, this could be the role for you.

Persuasive Advocacy
Design and deliver a successful income generation plan and targets that enables the delivery of our ambitious strategic direction, with the CEO, Artistic Director and National and Regional Choir Producers.
Ensure our overall Case for Support remains compelling and up-to-date. In particular liaise with Producers on evaluation waves and with the Marcomms function to develop creative new storytelling approaches that will bring the impact we make to life.
Lead the application process for Trusts and Foundations and some statutory and corporate organisations, working closely with colleagues across the organisation to collate all necessary information, and compile final applications with detailed budgets and supporting material.
Provide timely receipts, invitations and reports to funding partners, in order to maintain productive and positive relationships with administration staff and Trustees.
Continuously monitor and evaluate the effectiveness of fundraising activities, aiming to deliver maximum impact and maximum efficiency.
Recommend and drive targeted additional cultivation activity, from the development of standalone investment materials (digital and hard copy) to receptions and events.

Represent NYCOS at internal and external networking opportunities, developing existing and identifying new institutional relationships.
Research and qualify further development opportunities in response to planned activity including artistic and creative learning programmes.
Work closely with colleagues to ensure that grants are spent in line with funding agreements.
Carry out any other duties as deemed appropriate by the Chief Executive .
Precise administration
Maintain accurate records of all grants and donations including the appropriate destination and Gift Aid Declarations using the organisation’s Customer Relationship Management system (CRM).
Manage budgets, prepare financial data and monitor incoming grant payments with the Finance Team.
Ensure the maintenance of up-to-date records, with the ability to generate and analyse data, and ensuring all data adheres to applicable legislation and guidance, including GDPR.
Produce reports for and make presentations to the Board of Trustees as appropriate

Skills & Experience
Essential
Exceptional writing and communication skills, with an ability to convey detailed information in a concise and compelling way.
Ability to work proactively and constructively with senior and junior colleagues to develop high-quality proposals and creative campaigns.
Experience in establishing and stewarding productive relationships with funders and/or other external stakeholders.
Exceptional attention to detail and organisational skills.
Ability to prioritise and meet regular deadlines whilst working under pressure.
Experience of budget development and management.
 

Desirable:
Track record of designing and implementing fundraising strategies with Trusts and Foundations (or other donor sources) to achieve sustainable revenue
Proven ability to manage, cultivate and grow a list of active and significant donors.
Track record of designing and implementing sustainable strategies to achieve successful revenue fundraising activities.
Experience of managing innovative fundraising campaigns (for example, via events or digital media).
Knowledge of relevant charity and tax laws.

Understanding of qualitative and quantitative research methods and best channels to target audiences .
Experience working with young people and/or in the arts sector

Competencies
Excellent interpersonal and presentation skills, with the ability to engage a wide range of people with our work
Exceptional influencing, negotiation and diplomacy skills
Ability to think and operate strategically and provide flexible solutions
Able to deliver to demanding deadlines and with a hands-on approach
Excellent IT skills including use of CRM
Ability to self-motivate, work as part of a small team, and support colleagues, even under pressure
Confident, resilient and resourceful, with the capacity to negotiate through personal influence
A commitment to excellence and professionalism
Appreciation of and support for the aims, values and ethos of NYCOS

Are you ready to take ownership of a high-potential fundraising product and scale it into something truly game-changing? Do you love blending creativity, data, innovation and supporter experience to drive big results? This is your chance to lead, shape and grow a charity lottery from the ground up – and directly power life-changing care across Guy’s & St Thomas’, Evelina London and Guy’s Cancer hospitals.

We’re investing in this role at a pivotal moment of growth. Our fundraising team is growing, and a major capital campaign for our children’s hospital is on the horizon. This is a rare opportunity for an ambitious Individual Giving specialist to build something flagship, strategic and high-impact.

About Us

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Together, we help build the foundations of a healthier society by supporting one of the largest NHS Trusts in the UK.

You’ll join a supportive, inclusive, ambitious team that values flexibility, collaboration and wellbeing. We’re proud to be a Living Wage employer and champion diversity, equity and inclusion in everything we do.

The Opportunity

As Individual Giving Manager – Prize-Led Fundraising, you’ll lead the development, growth and day-to-day delivery of our newly launched charity lottery. This is a true product-owner role: you’ll shape the strategy, drive innovation, build audiences at scale and turn a young product into a core, sustainable income stream for the charity.

From big multi-channel acquisition campaigns to supporter journeys that genuinely inspire loyalty, you’ll have the freedom and backing to test, learn and grow.

You’ll also:

· Lead the strategic direction and marketing plans for the lottery and future prize-led products

· Drive large-scale acquisition campaigns across door-to-door, digital, email and mail

· Use data, insight and supporter feedback to optimise performance and retention

· Ensure full compliance with Gambling Commission regulations

· Build brilliant relationships with agencies, suppliers and internal teams

· Own the budget, forecasts, KPIs and performance reporting

Above all, you’ll play a central role in ensuring every supporter feels valued, inspired and connected to the real-world impact of their support.

Why This Role Is Special

· Own a product – this lottery is newly launched, with huge potential for growth

· You’ll scale at pace – with senior buy-in, investment and ambitious income targets

· You’ll see tangible impact – your work will directly support frontline NHS care across three hospitals

· You’ll be part of a growing, high-performing fundraising department at a transformational moment

· Test, learn and innovate with senior support and appetite for new ideas

About You

You’ll bring:

· Strong experience in multi-channel Individual Giving acquisition

· A track record of delivering income growth and managing budgets

· Confidence working with agencies and external partners

· A creative, analytical and supporter-first mindset

· The ability to balance big-picture strategy with hands-on delivery

· A passion for innovation, testing and continuous improvement

Experience with lotteries or prize-led fundraising is brilliant – but not essential if you’re excited to learn fast.

About Us

Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
 
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year. To support this, the fundraising team must double the charity’s revenue over the next four years, from £1million to £2million annually. 

This is an exciting opportunity for an ambitious Trust and Foundation specialist with a keen interest in developing strategy and a flair for building strong relationships with funders. You will be excited to play a pivotal role in the growth of this charity, knowing the huge impact every new grant will have on the number of disadvantaged young people we are able to support. You will have significant freedom to design and execute a strong growth-oriented trusts strategy.

What we're Looking for

• Proven track record of securing significant multi-year grants from trusts and foundations. 
• Strong grant-writing skills with the ability to produce clear, persuasive, and tailored proposals. 
• Experience using AI to generate proposals and grant reports time-efficiently. 
• Excellent relationship building and management skills, with experience engaging funders and external stakeholders. 
• Strong track record of prospect research using a mixture of techniques and strategies 
• Experience representing an organisation at events and conferences.  
• Strong numeracy and experience in preparing budgets for funders. 
• Highly organised, with the ability to manage multiple deadlines and priorities. 
• Familiarity with Salesforce or other CRM systems. 
• Commitment to safeguarding and the welfare of children and young people. 
• Commitment to the mission of improving outcomes for children from less advantaged backgrounds. 
• Knowledge of the education sector a plus, but not essential. 

Responsibilities

• Research and identify trusts, foundations, and other funding opportunities to grow Literacy Pirates’ funding base. 
• Develop a pipeline of high-quality funding applications to meet agreed income targets. 
• Write or generate compelling funding proposals and grant applications, drawing on organisational impact data and stories
• Place AI tools at the centre of routine content generation for applications and reports. 
• Build and maintain excellent interpersonal relationships with funders, ensuring effective stewardship at all stages. 
• Attend conferences and networking events, and arrange funder visits, meetings. 
• Track progress against targets and provide regular updates to the Head of Development.
• Provide support and leadership to the broader fundraising team 
• Contribute to the development of the charity’s wider fundraising strategy, ensuring trusts and foundations income complements individual giving, corporate partnerships, and community events. 
• Work with the Education and Comms team to ensure the right impact data and case studies are available to strengthen proposals and reports and contribute to organisation’s marketing work 
• Ensure accurate and up-to-date records of applications, grants, and funder communications in the CRM system. 
• Monitor sector trends and share insights on funding opportunities and best practice. 

Are you ready to lead change for young people in Bradford and Yorkshire?

Brathay believes every young person deserves the chance to thrive. For almost 80 years, they've been delivering life-changing programmes that build confidence, resilience and skills for the future. From outdoor learning to community-based support, they empower children, young people and families to overcome challenges and unlock their potential.

It's a charity with a big heart and a clear purpose: to inspire and enable people to make positive changes in their lives. As Area Manager across the Bradford region, you'll work for a thriving charity - certified as a 'Great place to work' - that values collaboration, creativity and sustainable, long-lasting impact.

Salary: £38,000
Location: Bradford office, with the opportunity to work up to 2 days per week from home
Contract: Permanent, 35 hours per week (FTE)
Benefits: 30 days annual leave (+bank) and 5% employer pension contribution, 1 free night stay at the Brathay estate each year and a Cash Health plan

We're looking for a talented Area Team Manager to lead and inspire community programmes and activity across Bradford, with a base in a central office, with delivery from the heart of the city reaching across the city region.

What you'll do

• Lead and manage a multi-disciplinary team, delivering Early Help services for children, young people and families.
• Contribute to strategic development, continuous improvement and partnership working.
• Oversee operations, ensuring services meet contractual, safeguarding and quality standards.
• Act as Deputy Designated Safeguarding Lead and embed safe practice across all activities.
• Coordinate people and service delivery effectively, meeting KPIs and reporting metrics.
• Manage budgets, monitor performance and support income generation opportunities.
• Drive collaborative working with partners delivering Early Help support.

What we're looking for

• Proven experience in children's services, ideally delivering Early Help programmes.
• Passion for putting children and young people first in everything you do.
• Strong people and management skills: kind, compassionate and clear on boundaries.
• Solution-focused, proactive and able to prioritise effectively in a dynamic environment.
• Confident communicator who thrives on collaboration and partnership building.
• Knowledge of safeguarding principles and ability to lead safeguarding responses.
• Ability to build partnerships and collaborate effectively across teams.
• Ability to manage staff efficiently and effectively, with a strengths-based approach.
• Understanding of how to meet and deliver on contractual and organisational KPIs.
• Desirable: Knowledge of Bradford children's services landscape and local context.

You'll also need a full driving license and flexibility to travel across the area.

What can we offer in return

Brathay believes in impact that lasts. You'll be joining a team committed to enabling young people to feel like their best self and thrive in their communities. Brathay has a strong professional development offer, to ensure you keep growing too. You can be sure of a supportive culture where you'll be empowered to do your best work.

Ready for your next adventure? We'd love to hear from you and tell you more.

To apply: All you need to do is send a copy of your CV or draft profile over to Amelia Lee as the first step. From there, we'll be in touch with full application details if you have the skills and experience required.

Deadline: 9am on Tuesday 23^rd December. However, please do get in touch ASAP if interested - we'll never close early, but it would be great to ensure you have enough time to apply around the busy Christmas period.

Interviews will be held mid-January, after the festive season.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Major Donor and Trusts Manager
Home based, remote working 
£36,000 pa plus excellent benefits (FTE £45,000 pa)
28 hours per week
Fixed-term contract for 12 months

The Major Donor and Trusts Manager will play a pivotal role in driving RNID’s High Value fundraising strategy. You’ll manage a diverse portfolio of major donors and trusts, strengthen stewardship processes, and develop innovative engagement strategies. Working in close partnership with the Senior Philanthropy Manager and High Value colleagues, you’ll help unlock transformational gifts that make a lasting impact.

You will:  

· Cultivate and manage relationships with major donors and trusts.


· Design and deliver innovative stewardship plans.

· Create engaging funding proposals and impact reports.

· Work with advocates and internal teams to identify new prospects. 

· Plan and deliver donor cultivation events. 

You’ll bring a proven track record of securing significant gifts (five and six-figure), excellent relationship-building skills, and the ability to craft compelling proposals. Highly organised and self-motivated, you’ll be confident using CRM systems and managing multiple priorities. Exceptional written and verbal communication skills are essential, along with a collaborative approach and a passion for RNID’s mission to create an inclusive world for people who are deaf or have hearing loss or tinnitus.

No essential qualifications are needed, but a good standard of written English and attention to detail is a requirement.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 2 January 2026.
Interviews: w/c 12 January 2026.

Programme and Assessments Manager 

The role: Are you an experienced programme manager able to engage and drive impact with a diverse range of stakeholders, including leading brands, manufacturers, governmental and third sector organisations to drive continuous improvement in fair work standards – with major legislative changes on the horizon? Do you have experience of social audits and assessments and the role they can play in measuring progress and driving continuous improvement?  

Then this could be the position for you.  

We are looking for an experienced Programme Manager with sector specific expertise to manage our collaborative programme in the UK apparel and general merchandise sectors following a strategic year focussed on the evolution of the programme from the previous Fast Forward initiative.  

In this varied role you will be responsible for the day to day running of the UK Apparel and General Merchandise programme, provide developmental input and support the implementation of the key recent developments in the programme, as well as ensuring the programme maintains its integrity. You will manage relationships with all key stakeholders in the programme including brands, suppliers, audit bodies, third sector organisations and public bodies.  

You'll also manage the quality assurance of the portfolio of Stronger Together assessment methodologies – including the Fair Work Audit operated in the UK manufacturing, service provision and construction sectors. And you’ll deliver, enhance and promote brand and supplier engagement including training workshops and webinars. 

You’ll work with the Co-CEOs to ensure the programme delivers on target, on-time, on-budget, in line with the agreements and organisational objectives and guidelines. 

You will work from home and will join a friendly, supportive, and committed global team, and contribute towards creating systemic change. 

To view the full Job Description and Person Specification.

You will be UK-based with eligibility to work in the UK. You’ll join a friendly, supportive, and committed global team, and contribute towards creating systemic change. You will work remotely, but in close cooperation with a Programme Coordinator, the Co-CEOs and the rest of our team.

Who we are: We are an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation. 

What we can offer you 

• An 0.4 FTE contract for an initial period of 9 months.  

• Competitive salary (salary band £39,861-£51,248 gross annually for full-time, pro rata for part-time) and enhanced employee benefits.  

• Being part of an innovative, and exciting not for profit organisation 

• A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change 

• Flexible and family-friendly working arrangements 

• UK-home-based, with regular in person and online meetings and social team gatherings. 

How to apply 

Please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Programme and Assessments Manager’ in the subject line. 

Timeline 

• Application deadline: 23.59 | Sunday 4th January 2026 

• Shortlisting: W/c 5th January 

• First interviews: W/c 12th January 

Development Manager

Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development & Communications
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Head of Development & Communications
Salary: £33,410 – £36,678

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

The Development Manager sits within our Development & Communications Team and plays a critical role in securing the funding and partnerships that fuel our global prevention efforts. This role is responsible for managing and preparing high-quality funding applications, nurturing donor and partner relationships, and leading on individual giving initiatives that grow our supporter base and strengthen long-term sustainability.

This is a dynamic and strategic role suited to someone who is a strong writer, comfortable working with data and impact insights, and driven to connect STOP THE TRAFFIK’s mission with funders who share our vision. You will help build a strong pipeline of philanthropic, trust, foundation, and corporate support, ensuring the organisation continues to innovate and scale its prevention programmes worldwide.

This role will be responsible for:

Funding Development & Applications

• Prepare and submit compelling, high-quality funding proposals to trusts and foundations.

• Develop supplementary materials for applications, including budgets, MEL frameworks, timelines, and theories of change.

• Research and identify new funding opportunities to maintain a strong pipeline.

• Manage funding calendars, ensuring deadlines, reporting, and grant obligations are met.

Relationship Management

• Build and maintain strong relationships with existing funders, partners, and individual donors, ensuring excellent stewardship.

• Support the Head of Development & Communications in cultivating philanthropic prospects and corporate partnerships.

• Represent STOP THE TRAFFIK in meetings and presentations with funders and external stakeholders.

Campaigns & Individual Giving

• Lead individual giving activities.

• Collaborate with the Development & Communications Team to design creative fundraising campaigns that grow income across diverse supporter groups including universities, schools, and community initiatives.

Storytelling & Impact

• Translate data, insights, and project outcomes into persuasive narratives for funders and partners.

• Work closely with programme teams to gather impact information and incorporate it into applications and pitches.

The ideal candidate will have:

• Experience in fundraising or partnership development within the charity or social impact sector.

• A strong track record of writing successful funding proposals and trust/foundation applications.

• Excellent written communication skills, with the ability to craft persuasive, evidence-based narratives.

• Experience researching prospects and managing a varied funding pipeline.

• Confidence presenting to funders and external audiences.

• Strong relationship-building skills with individuals and organisations.

• The ability to work with data and monitoring insights to strengthen reporting and funding cases.

• Excellent organisation and multitasking skills in a fast-paced environment.

• A commitment to equality, diversity, safeguarding, and STOP THE TRAFFIK’s core values.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible working policy that supports staff wellbeing.

• Access to internal and external training opportunities.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role.

Email your application via the Oasis Charity Jobs Website. Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 4th January 2026.

Registered Charity No. 1127321

We cannot sponsor applicants at this time.

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA is investing in its Monitoring, Evaluation, Accountability and Learning (MEAL) function. We have established an independent MEAL team within the Global Programmes Directorate (GPD), led by a Head of Data Insights and MEAL. The MEAL team plays a critical role in ensuring that SPANA’s programmes are effective, responsive and continuously progressing to improve the welfare of working animals globally. The MEAL team works closely with SPANA partners based in different countries and with SPANA colleagues across departments.

Reporting to the MEAL Manager, the Data Management Officer is a key role in SPANA’s MEAL team. The role oversees the full data cycle, including supporting partners with consistent data collection, improving data quality assurance, maintaining data systems, setting standards, co-ordinating consolidation of programme data and producing clear analysis and visualisation. The role contributes directly to better use of evidence in programme design, learning and accountability across the organisation.

Contract, location and salary

This is a full-time (34.5 hour per week), permanent role based in the UK. SPANA works on a hybrid basis, and staff come into our office in London for approximately 1-2 days per month (or more if preferred). 

The salary for this role is c.£35k per annum, subject to skills and experience. SPANA provides employee benefits including a generous company pensions scheme and healthcare cashplan with Medicash. 

Full details and how to apply

Please review the job description for full details including a person specification and information on how to apply.

The deadline for applications is 23:59 GMT on 04 January 2026. 

Candidates must have the right to work in the UK.

Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Service Manager 

Location: Romford. Please note that unfortunately, this service does not have step free access.

Salary: £40,100

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may also be required to work weekends, evenings, and bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers.

About the Role

We're looking for a compassionate and driven Service Manager to join our residential service based in Havering. This role supports residents in temporary housing who are facing challenges with substance use. As a Service Manager, you’ll lead a dedicated team, making sure we deliver high quality support, performance and improvements across our service whilst representing values of the organisation. You'll play a hands on role in supporting individuals facing addiction, homelessness, and complex needs guiding them towards stability, independence, and brighter futures.

The service focuses on providing a 24 hour, 25 bed accommodation service to residents who are deemed to be high risk. They support those who are experiencing homelessness. All admissions are jointly agreed, and placements reviewed at a weekly Complex Needs Panel chaired by the local authority. Residents are agreed on the basis that they are: 

The role includes:

• Overseeing support related to substance misuse, ensuring effective interventions and pathways for service users
• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required

About You

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly substance misuse and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with substance abuse issues, addiction, exploitation, homelessness and within the criminal justice system
• Previous leadership experience
• Experience of working with confidently and ability to provide advice, lead a team on all aspects of the service such as resident related enquiries which can include housing, substance abuse support, signposting
• Ability to motivate and empower a team to achieve service KPI's through direct leadership
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our Jobs page). 

The Unifrog platform

Over the last 12 years, the Unifrog platform has grown enormously from its starting point as a simple tool to help students pick their UK university courses and apprenticeships. It now helps young people from 4 years old up to explore their interests, record the great things they’ve done, compare every post-16 and post-18 course in the UK and every undergraduate programme taught in English in the world, find and organise work experience, and draft their application materials. The platform also helps teachers and career advisers to guide students every step of the way, makes it easy for parents to explore the platform via their own accounts, and helps employer and university recruitment teams to interact directly with students. 

We have a long list of exciting projects for the platform, always aiming to achieve our mission. We are looking for someone to join Unifrog’s team to help us continually improve the platform’s existing tools, and to also develop new ones. 

What you’ll do

You’ll work on improving the platform itself, from how things work behind the scenes, to the user experience and how the tools work and look.

This role does not involve coding - instead you’ll develop and design clear ideas and plans with Unifrog’s two co-founders, and with other colleagues involved in platform development, and then you’ll work with our lead programmer to make them happen.

You will become an expert in:

• The needs of all our different user types, including students, teachers, school groups, universities, employers, and parents

• How to navigate the platform as a user of each type

• How the Unifrog platform works behind the scenes

You’ll be part of the team that:

• Collates feedback on the platform, deciding which changes to move ahead with, and how
   

• Comes up with and designs ideas for platform improvements

• Develops and designs completely new tools

• Investigates potential bugs and comes up with suggested solutions

• Communicates platform changes to the Unifrog team

• Answers queries about the platform from colleagues

 

Working together

You’ll regularly be working with:

• Unifrog’s two co-founders and other colleagues involved in maintaining and developing the platform – in particular our data and content teams – to come up with improvements to the platform and to develop new projects

• Our lead programmer to implement ideas

• User-facing colleagues to understand what our users are asking for, as well as communicate to them what things have changed on the platform

• (More occasionally, but especially at the beginning) our users, when you need to have a greater understanding of a particular topic

You will be line-managed by Unifrog’s two co-founders.

 

Skills and characteristics

We are looking for an independent worker with design skills, who is a great problem solver and is motivated to find an elegant solution, whatever the issue.

Design

You’ll be producing the designs that go to our lead programmer, and which he’ll use as the basis for his work. You should have experience with UX design, and we can accommodate whichever application you prefer to work with, eg Figma or Sketch.

We’ve developed and plan to keep developing a large range of tools on the platform, like:

• Quizzes

• Tools to make large banks of information easy to search and understand

• Tools to simplify complex workflows

• Integrations with other platforms

• Document creation that involves input from multiple people

• Data visualisation

The problems we come up against can involve:

• Different users handling the same processes in different ways from each other

• Different groups of users having competing wants

• A data provider changing the way they structure their data

• Users not completing an important action on the platform

• A change on one tool having a knock-on effect on several other tools

• Users expressing their needs and ideas in uncertain or ambiguous ways
   

Your challenge is to design concrete solutions that work for everyone, which are as simple as possible to implement, and which are immediately understandable by a user who’s never seen them before.

Independence and initiative
 

You will work closely with Unifrog’s two co-founders. While colleagues from the wider team will be involved in coming up with ideas and telling you what they need, you will be the only team member, apart from the co-founders, in the product development team.

Because Unifrog’s co-founders work remotely and are also involved in other areas of the business, this will require you to be a good independent worker:
 

• Able to plan a project and stick to timelines, even when you need to get input from other team members

• Confident to come up with your own ideas, sort out good ideas from less useful ones, and make decisions based on information you’ve researched or been given by other team members

• Open when getting feedback

• Able to adapt to a team used to working in an informal way with few processes, allowing for flexibility and rapid advancements

• Driven to get projects finished and signed off

• Communication

You will need to understand and translate the issues that a user is facing to our lead programmer, and tell him your ideas for solutions and explain your designs in a way that will allow him to get working without needing lots of clarification.

You will need to communicate what development work is happening to the rest of the Unifrog team, and you’ll need to help your colleagues find the best way to tell users about it in turn.

Finally, you will need to be able to adapt your communication style depending on the person you are communicating with, including our lead programmer, other Unifrog team members, or partners and users.

Benefits 

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £45,000 per annum (Grade B)

• Full time.

• Work remotely or in our London or Edinburgh offices.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidate.

• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process  

Deadline: 10:00am (GMT) on Monday 22nd December 2025.

• We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated. 

Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. 

Please note:

We do not review CVs at this stage of the application process so please be as specific as possible about your experience.

Do not use AI to generate your answers – we compare answers to AI generated answers, and through reviewing lots of applications we quickly spot what's been generated by AI.

• With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• Complete the four tasks in this document (max 250 words per task) 

Stage 2: Task

• 2 weeks to do a set of tasks that we’ll give you if you pass the first stage.

• Tasks will be sent out after the application deadline. 

Stage 3: Video call interview (1 hour) 
 

• Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)

• Video interviews will take place w/c 12th January 2026.