Manager volunteer roles in oxted, surrey

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Organiser for the Mid Sussex and District Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.

In this role you’ll be able to develop your organisation, communication, administration and negotiation skills. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2.Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Become a Trustee at Sunrise Multicultural Project

Are you passionate about making a difference in your community?

We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.

As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community. 

If you are eager to contribute your time, expertise, and passion, we would love to hear from you!

Trustee Role

Become a Trustee for ellenor

ellenor is a charity that provides hospice care to people of all ages living in Dartford, Gravesham, Swanley and Bexley (Children only). To help us provide this specialist hospice care and support, we need amazing people.

This is a fantastic opportunity for business professionals to join ellenor at Board level to influence our strategic direction and support our developments. We are seeking an individual with a legal background with expertise in Charity Law.

As a Trustee you will be responsible for the governance and strategy of ellenor, its financial health and the probity of its activities in accordance with ellenor’s Articles of Association.

People are at the heart of everything we do.

Join us to make a real difference to the patients and families ellenor cares for

This post is subject to an Enhanced DBS clearance. 

To apply please email your CV and a short covering letter toc/o HR. Mr Mac Cheema, Chair of the Board

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times

Summary: Driving medical communication and patient-led research agenda for a complex medical condition 

Description: You could make a real difference to the lives of patients and doctors struggling with a rare disease. That's what we do at Mast Cell Action - a charity dedicated to supporting the Mast Cell Activation Syndrome (MCAS) patient community and improving the evidence base for the disease.

We work hand-in-hand with doctors and patients to develop materials that truly make a difference. And with the help of our medical advisory panel, we're constantly improving our activities to better serve our community.

But we're not done yet. We're looking for someone with a genuine interest in this area, with medical, health, NHS, and research experience to join our team. You'll be responsible for developing and executing our strategy to engage with the medical community, research organisations, NHS policymakers, and our community as a whole.

You'll lead multiple projects, collaborating with doctors to better understand and define our community, as well as initiating and executing new projects. And with your expertise, you'll ensure that all our communications are evidence-based and informative.

So, if you're passionate about making a real difference, come and join us at Mast Cell Action. Together, we can create a brighter future for patients and doctors alike.

You will lead a team of passionate volunteers and interns, working closely with our Operations Director to drive our mission forward. One of your key responsibilities will be to nurture and grow our Medical Advisory Panel, working hand-in-hand with supportive doctors and medical institutions. You'll be the face of the charity, representing us in all our interactions with these key stakeholders.

You’ll report directly to our trustee board, ensuring that all of our activities are aligned with our overall strategy and goals.

We're looking for a dynamic individual who can inspire and motivate their team to achieve great things. If you're passionate about healthcare and have experience working with medical institutions, this is the perfect opportunity for you. So why not join us at Mast Cell Action and help us make a real difference in the lives of patients and doctors?

What impact will they have?

At Mast Cell Action, we know that communicating, engaging, and educating the medical community and policy makers is crucial if we want to improve support for MCAS patients. And that's where you come in.

As our communications expert, you'll play a pivotal role in advancing patient care over time. You'll work closely with doctors, medical institutions, and policy makers to raise awareness of MCAS and advocate for better support for patients.

By effectively communicating the importance of MCAS and engaging with key stakeholders, you'll help improve patient outcomes and quality of life in the long run.

If you're passionate about making a real difference and have experience in healthcare communications, this is the perfect opportunity for you. 

About the volunteer 

What skills should they have

We are looking for a volunteer who has experience in the NHS and medical/research environment. If you're someone who can assess a situation and develop a clear strategy to achieve the desired outcome, we want to hear from you.

As our ideal candidate, you're an effective communicator who can engage with doctors and produce written and visual materials that really make an impact. You're also a team player who can work effectively as part of a multidisciplinary team.

Managing projects and team members is second nature to you, and you're able to keep everyone on track and motivated. And with your awareness of the political and economic landscape in the area of complex diseases, you can navigate through any obstacles that come your way.

If you're passionate about making a real difference in the lives of patients with complex diseases and have the experience we're looking for, we want you on our team at Mast Cell Action.

Skills

Medical related background 

Medical writing skills

Project management 

Team management 

Analytical and conversant with research methodologies

Where and when

Work remotely, flexible hours 

Meetings in London 

Trips to medical conferences around uk

Reasonable Expenses covered.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift's Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary. We are looking to fill the following positions and shifts:

• Leader, Mondays (5pm - 7pm)
• Mentor, Mondays (5pm - 7pm)
• Leader, Thursdays (5pm - 7pm)
• Mentor, Thursdays (5pm - 7pm)
• Mentor, Fridays (7pm - 10pm)
• Leader, Saturdays (TBC*)
• Mentor, Saturdays (TBC*)
• Leader, Sundays (5pm - 7pm)

*We are currently finalising future opening hours on Saturday. Please apply for this particular shift if general availabilty on Saturdays is good.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are 2-3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

Help Us Resore Hope: Join as a Trustee of Women on the Frontline Ministries (WOFM) Are you passionate about making a lasting difference in the lives of vulnerable women? Do you ahve the heart to serve and the skils to lead? We're looking for compassionate, committed trustees both women and men to join growing, Christian-led charity and help shape a future filled with restoration, justice and hope.

We exist to reach and support women affected by prostitution, sexual exploitation and domestic abuse. Rooted in Christian values, we walk alongside those who have been marginalised, offering holistic support, safety, and the hope of a life with purpose. Our work is deeply relational, trauma-informed, and driven by the belief that every women is precious and deserving of dignity.

As we grow we're seeking trutees who will bring wisdom, governance, and strategic oversight to our mission. You'll help guide the vision, ensure accountability, and prayerfully steward our resources so we can continue to serve the most vulneraable with excellence and intergrity.

We're Looking for Individuals Who:

• Share and support our Christian ethos
• Bring experience in areas such as finance, safeguarding, charity governance, lived experience, community development, commercial strategy and planning for sustainable growth.
• Are committed to inclusion and gender equity in leadership
• Want to see both women and men engaged in the fight against sexual violence and exploitation 

While our work focuses on women, we believe that men play a vital role in helping shape a safer, more compassioante society. We encourage applications from both men and women who feel called to help lead with humility and courage.

WANTED: Local Legends. No Cape Required.

Some kids climb trees.
Some build rockets from cardboard boxes.
Some are learning how to light a fire without burning their eyebrows off.
They’re curious, messy, hilarious – and they need YOU.

At 23rd Poplar Scouts, we’ve got a growing bunch of Squirrels, Beavers, Cubs, Scouts, and Explorers (ages 4 to 18) who are bursting with energy, questions, and potential.

And we’re looking for more grown-ups (yes, you!) to join our crew of volunteers.

Here's the deal - we don’t care if you can’t tie 12 knots or survive a week in the woods with just a spork or whether you're a parent, student, working professional, or retiree.
We do care if you:

• Enjoy seeing young people grow in confidence

• Like a laugh

• Are reliable

• Are up for trying something new (even if it involves glitter, tents, or biscuits)

You could help once a week, once a month, or just whenever you can. We’ll show you the ropes, give you some training, and promise not to make you wear shorts in winter.

This is about community, confidence, and connection – and giving young people a place to feel like they belong.

Sound good?

�� Click on apply and share a few details about yourself.

Join us at 23rd Poplar Scouts and help shape the future, one adventure at a time.

Volunteer roles available in:

• Squirrels (4–6 yrs) – storytelling, play, and first friendships.

• Beavers (6–8 yrs) – crafts, games, and learning new things.

• Cubs (8–10½ yrs) – exploring, teamwork, and outdoor skills.

• Scouts (10½–14 yrs) – adventure, responsibility, and independence.

• Explorers (14–18 yrs) – leadership, community service, and big challenges.

�� Trustee recruitment – health & safety & financial expertise

Organisation: Easy Housing Association (EHA) – Registered Social Landlord
Location: Remote
Type: Voluntary (reasonable expenses reimbursed)
Closing Date: 22 June 2025

Join EHA’s board of trustees – provide strategic oversight for a safer, stronger social housing future.

Easy Housing Association (EHA) is a progressive, mission-driven Registered Social Landlord (RSL), committed to delivering safe, secure, and affordable homes for those who need them most. As we continue to grow, we are strengthening our governance and seeking two experienced and strategic individuals to join our Board of Trustees. As a trustee, you will provide high-level oversight, ensuring strong leadership, regulatory compliance, and financial resilience.

We are specifically looking for trustees with senior-level expertise in one or both of the following areas:

• Health & safety within the social housing sector
• Finance and strategic oversight in the charity or housing sectors

As a trustee, you will advise, challenge, and support EHA’s leadership, helping us meet our legal obligations, protect tenant wellbeing, and maintain long-term sustainability.

��️ Trustee oversight role: health & safety (social housing focus)

We are seeking a trustee to provide strategic oversight and governance on health and safety systems across EHA. You will help ensure we meet the highest safety standards for tenants, staff, and volunteers, and remain fully compliant with housing regulations.

Key areas of expertise include:

• Interpreting and overseeing compliance with H&S laws relevant to RSLs
• Ensuring robust systems for fire, gas, asbestos, and communal area safety
• Providing risk management insight across housing stock and services
• Understanding the Regulator of Social Housing (RSH) expectations
• Reviewing inspection, audit, and incident-reporting frameworks
• Championing a strong, proactive safety culture across the organisation

Your contribution will help ensure EHA protects people and property through effective governance.

�� Trustee oversight role: finance & charity sector governance

We are also recruiting a trustee with the financial acumen to guide EHA’s strategic financial direction, ensuring transparency, accountability, and sustainability across operations.

This role suits someone with financial leadership experience in charitable housing providers, housing associations, or social enterprises.

Key responsibilities include:

• Monitoring long-term financial strategy, planning, and risk
• Understanding Charity SORP and RSL financial standards
• Overseeing reserves policy, budgeting, and funding management
• Ensuring compliance with the Charity Commission and RSH
• Supporting transparent and effective financial reporting
• Holding executive teams to account while enabling performance

Your insight will strengthen the board’s ability to govern with integrity and impact.

⏱️ Time commitment

Trustees are expected to attend monthly board meetings (approximately 2.5 hours online) and commit an additional 4 hours per month to board-related duties, including reading papers, joining sub-committees, or contributing expertise.

�� What you’ll gain

• A high-impact role in a values-led, tenant-focused RSL
• Opportunities to shape policy, compliance, and social impact
• Professional development in governance, housing, and regulation
• The fulfilment of helping improve lives through safe, secure housing

EHA is proud to be an inclusive and tenant-focused RSL. We welcome applications from individuals of all backgrounds especially those with lived experience of social housing.

Your leadership and strategic oversight can help us build homes and futures that are safe, equitable, and resilient.
By joining our Board, you will help change lives—ensuring that safe, secure, and affordable housing is not a privilege, but a right.

Job title: Sound Trainee

Job Title: Sound Trainee

Location: Canbury Business Centre, 50 Canbury Park Rd, Kingston upon Thames KT2 6LX

Department: Video Production

Reports To: Production Manager

Join Our Video Production Team!

Are you passionate about video production and looking to gain hands-on experience? We’re looking for enthusiastic volunteers to join our Video Production Team at Quilombo UK!

With our annual Solta O Jogo coming up on the 17th (rehearsal), 18th and 19th of October, we’re looking to build a reliable and creative crew to help film this live broadcast and to collaborate on many exciting opportunities to come. We've previously filmed documentaries, podcasts and informative videos for the Kingston Council, and we're continuing to grow our media work. 

Check out our YouTube channel here! 

This role is especially well-suited for recent graduates or anyone looking to dust off the cobwebs and re-enter the industry, however, everyone is welcome to apply no matter your level of experience - we’re all about building confidence and developing skills within our team!

Note: This is a hybrid role, offering the best of both worlds with filming on location and admin work from the comfort of your own home.

About Quilombo UK

Quilombo UK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. 

Join our team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

What You’ll Gain

We train volunteers in production skills while helping them build industry awareness. Our team has created impactful content for clients such as Kingston Council and QMC. 

By joining our Video Production Team, you’ll gain:

• Practical, hands-on experience in video production 

• Insight into industry workflows, creative processes and an opportunity to network

• Portfolio-building opportunities and project credits

• A collaborative and creative environment where your voice is heard! 

Role Overview:

As part of the Video Production Team, you’ll support the development of video content from concept to delivery.

As a Sound Trainee, you’ll work alongside a diverse team of creatives to assist and learn from the Sound Engineer to create clear, emotive audio for a wide range of audiences, making them feel like they have a front row seat at our events! 

Ideal for entry-level sound team members who want to engage in learning about the department. 

Key Responsibilities: 

• Assist with setting up microphones and sound equipment 

• Operate the boom mic during rehearsals, live recordings and shoots

• Take notes from the Sound Engineer on audio quality to support post-production

• Sort and organise sound equipment before, during and after shoots 

• Perform general runner tasks when needed from the sound engineer 

• Support the Sound Engineer during the shoot and help troubleshoot minor issues

Who We’re Looking For

Key Skills & Qualifications: 

• Experience: Some exposure with a least 6-12 months of experience with sound equipment (desirable) 

• Education: Ideally studying or holding a degree in Film, Media, or a related field (desirable)

• Enthusiastic and willing to learn, with a proactive mindset

• Creative with strong attention to detail and research and communication skills

• Problem-solving mindset and willingness to adapt on the go

• Ability to work independently and as part of a team 

Why Join Quilombo UK?

• Impact: Shape narratives that advance social justice and employee belonging.

• Creativity: Experiment with multimedia storytelling in a values-driven environment.

• Culture: Join a collaborative team where authenticity and courage are celebrated.

• Flexibility: Volunteer around your schedule.

• Growth: Opportunity to join our Professional Development Programme to enhance your skills.

Commitment to Inclusion

QUILOMBOUK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Application question(s):

• Do you have access to a personal PC or laptop?

• Are you currently based in the UK and able to commute to the office when required? 

• Can you commit to 12 hours per week for the full 16-week programme?

• Are you sure you can commit to this being a non-paid role?

• Have you seen any content on our YouTube channel that you would like to expand on, or do you have any new and original ideas you'd be excited to pitch?

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Purpose of the Role

 To bring senior-level fundraising expertise to the Board of Trustees, advising and supporting Momentum’s income generation strategies and providing constructive challenge and oversight of the charity’s fundraising activities.

 Key Responsibilities

 §  Provide expert advice, guidance and strategic input to the Board and senior leadership on all aspects of fundraising.

§  Support the ongoing development of Momentum’s multi-stream fundraising strategy (including major donors, corporate partnerships, trusts & foundations, events, community fundraising, legacies, and digital fundraising).

§  Monitor fundraising performance against targets and ensure fundraising activities remain compliant with relevant regulations (Fundraising Regulator, Charity Commission, GDPR, etc).

§  Act as a mentor and sounding board to the Director of Fundraising & Engagement and CEO.

§  Contribute ideas and insights to help the charity identify new opportunities for sustainable income growth.

§  Where appropriate, assist with the stewardship of key supporters or donors.

§  Fulfil all general trustee duties, including attending Board meetings, contributing to governance and strategic decision-making, and upholding the charity’s values and safeguarding responsibilities.

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Your role

Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role 

As a Regional Fundraising Volunteer, you will support Rethink Mental Illness in generating income, raising awareness, and building community engagement through local fundraising initiatives. The role will involve event planning and support, and public engagement to help achieve regional fundraising goals. 

You will play a major part in bringing to life regional fundraising activities in line with our “Rethink in the Community" concept and increase regional awareness to generate much needed additional income and amplify the impact of the work Rethink Mental Illness do.

You will receive training and regular supervision to ensure you feel confident in your role. 

Regional locations

Whilst this is a home based role, you will occasionally attend events within your region. We're particularly interested in receiving applications from people who live in the following areas:

Yorkshire & Northeast: Newcastle, Gateshead, York, Sunderland

Northwest: Manchester, Liverpool, Stoke-on-Trent

Midlands: Birmingham, Solihull, West Bromwich, Wolverhampton, Walsall

Southwest: Gloucester, Bristol, Plymouth, North Devon, South Devon, Cornwall

East of England: Norfolk, Norwich, Ipswich

What you will be doing as a Regional Fundraising Volunteer: 

• Support and assist in organising and participating in local fundraising events.

• Help with event logistics, set-up, and participant engagement to ensure smooth delivery. 

• Take part in local initiatives acquiring donors and do it yourself fundraisers. 

• Increase awareness of the organisation’s work by helping to promote regional fundraising activity. 

• Represent the organisation at schools, community groups, and public events, delivering presentations to inspire support. 

• Communicate with supporters via phone, email, and face-to-face interactions. 

• Attend and contribute to meetings with the fundraising team and supporters to share updates and ideas. 

What will make you a great fit for this role?  

You will have good knowledge of your local community and be passionate about making a difference to those severely affected by mental illness. You will also have:

• The ability to organise events and activities

• The ability to inspire and motivate others

• Good communication skills

• Creative ideas to promote diverse fundraising activities 

• Dedication to our cause 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Rainforest Foundation UK (RFUK) is seeking a dynamic and well-connected professional with experience in fundraising, marketing and relationship building to join its Board of Trustees.

This is an exciting opportunity to join a unique and growing organisation working at the nexus of human rights, rainforests and climate change, and to use your skills and passion to deliver impact for Indigenous Peoples and other local communities on the frontline of the fight against tropical deforestation.

The role of the Board is to provide strategic vision, direction and leadership, to support the financial and operational stability needed to advance RFUK’s mission, and to promote the organisation’s continued effectiveness.

We are looking for a Trustee with experience and skills in one or more of the following areas:

• Philanthropic giving
• Charitable foundation grants
• High net worth giving
• Corporate partnerships and CSR fundraising
• Individual giving and legacies
• Networking and profile raising
• Marketing, PR and communications