Location: Blended between office and home (England and Wales)

Department: Customer Journey

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Overview

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking for a Senior Impact and Evaluation Analyst. The main purpose of the role is to lead, develop and implement research and evaluation for the Help to Claim Programme, help evidence the effectiveness of Citizens Advice services and programmes and inform business improvements. The role will have the lead for evaluation and related research activity for the Help to Claim programme, and will also lead or contribute to projects and wider activities related to other advice areas or are cross cutting. 

This is a diverse and interesting role which will draw on your experience of either social  research or evaluation to deliver high quality and robust insight into our business and  member services. 

You will be working to design and deliver a programme of rigorous evaluations for a  large funded project, while managing a team and maintaining and improving internal  quality assurance activities.

You’ll have experience in evaluation and an ability to define meaningful and appropriate  measures, interpret results and communicate your findings. An eye for detail, a passion  for impact and an interest in innovative techniques are encouraged. You'll have the opportunity to play a key role in all parts of the impact and evaluation journey from  design to delivery and then dissemination. You will have the opportunity to gain skills in  a wide range of research activities including designing data collection tools, conducting  qualitative research and analysing data.

You will need to demonstrate that you are an effective team player with a range of  attributes including the ability to foster and maintain effective relationships with a range  of internal and external stakeholders; great IT literacy, including the ability to use  software to analyse and interpret data, and communicate the findings clearly to a range  of audiences.

Experience of delivering evaluation or research in the public or voluntary sectors would  be an advantage - but not essential. ​​​​​​​

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.​​​​​​​

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy staff who are at risk or under notice of redundancy where they satisfactorily demonstrate that they meet the requirements of the role at interview.  Candidates who are formally at risk or under notice of redundancy will take priority over other internal candidates for interview.  If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on the closing date. 

Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century?  As an Agile Project Manager, you will act as a champion for alignment between the development of individual systems and the charity’s overall technology roadmap.

Exciting opportunity to join the Digital Transformation team!  Working as part of a team of project managers, the Agile Project Manager is responsible for the management of a variety of concurrent digital change projects, delivering the charity’s wider technology strategy and roadmap using agile and lean processes.

The role benefits from a competitive salary, generous pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care and mental health, wellbeing tools and volunteering days.  It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

Can be based at any manned SJA office. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Agile Project Management Foundation / any other recognised project mgt qualification 

• Delivered a portfolio of business change projects with proven experience in transitioning projects to business as usual
• Experience of directing and motivating cross-functional project teams
• Evidence of excellent stakeholder management at a variety of levels 
• Excellent interpersonal skills with ability to influence and build effective relationships at all levels with excellent communication (both written and oral) and presentation skills 
• Ability to translate complex technical solutions to a non-technical audience and gain the right level of buy-in and support

About the Role:

• Lead new technology solution and delivery rollouts on allocated projects
• Establish and attend project boards to report project progress, finances, risks and issues to stakeholders
• Communicate to and interact with senior stakeholders and assist functional departments in the development of business change canvases, business cases and option papers in support of technology-led business changes and work with Product Owners to develop specifications and scope for technology change projects
• Lead and have oversight of Project Teams driving collaboration and project success
• Where appropriate, manage third party suppliers, manage risks, issues, and change

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

We are looking for a Finance Executive with a professional bookkeeping or accountancy qualification. This is a central role in the organisation with the postholder having responsibility for delivering highly effective financial management, internal systems and controls, as well as producing financial reports and budgets for the Directors, Senior Management Team and CIC members, the Trustees of the Foundation, as well as for a range of institutional donors, sponsors and other funders. 

This is a fast paced, demanding role so it is important that you can manage your own workload, use your own initiative and have strong, accurate skills. You will be working across the entire team to provide financial support and may liaise with our Global Network teams too.

The role would suit someone that has experience of financial and administrative systems, is a highly organised problem-solver and great with people. You must also be competent with IT systems although we will provide you with training on the software you will use in your role.

Key tasks and responsibilities

Financial Management, Statutory and Internal Reporting

• Deliver effective financial management, internal systems and controls, financial processing and reporting, including preparation of monthly management accounts for review by the Directors team and SMT, working with different currencies to present accounts in GBP where relevant.

• Support the Managing Director in the preparation and submission of budgets and financial statements to CIC Members and the Board of Trustees.

• Lead on multi-year and annual budget setting, with regular revision and re-forecasting process with budget holders;

• Ensure that internal controls are in place and operating properly, including month-end and year-end control procedures;

• Oversee all finances relating to the procurement of goods and services at Fashion Revolution: Maintain a log of accounts payable invoices and liaise on relevant queries; Ensure transactions are properly recorded and entered into Quickbooks; Verify that transactions comply with financial policies and procedures; Ensure that invoices are approved in line with the authorisation limits; Ensure that invoices are processed accurately and on a timely basis; Ensure that invoices and relevant documentation are filed in the correct places and attached to the relevant transactions; staff expenditure processing; Bank reconciliation of GBP and currency accounts.

• Ensure filing, record updating, routine returns take place on a regular basis

• Oversee the T-sheets timesheet system, including flexitime, holiday and reporting to Managing Director, line managers and team.

• Oversee the management of the monthly payroll process, liaising with PAYE processing and Head of Operations and Governance

• Oversee annual stocktake of fanzines and any other relevant stock, assets etc for annual accounts.

• Ensure all regular payments are maintained without interruption, updating card details as required.

• Ad Hoc finance and book-keeping tasks and troubleshooting to ensure the smooth running of financial operations.

• Communicate effectively with all other staff and contractors as necessary, assisting with general finance queries.

 

Fundraising and Donor Reporting

• Work with the Managing Director, Board of Directors and Fashion Revolution Team to compile budgets, in different currencies, for restricted income grant proposals or for sponsorship purposes.

• Accurately record both unrestricted and restricted income from donors;

• Monitor expenditure and staff/contractor hours on programmes funded from any restricted income;

• Maintain electronic files of funding agreements and contracts;

• Prepare timely financial grant reports to donors and other funders, including collating financial information and pipeline funds, conversion to relevant currencies and adapting reporting in accordance with donor requirements. 

• Process and send donation receipts and donor invoices when required.

• Attend up to 3 in person meetings per year, travel expenses are covered.

Fashion Revolution is reviewing its five year strategy in 2022, ahead of preparing a new strategy for 2023-2027. As part of this, we will be reviewing the structure of the team which may result in some small changes to the responsibilities of this and other roles.

Experience and capabilities required

• 5 years experience in working in a finance role.

• Excellent attention to detail: highly organised, thorough, accurate and able to meet deadlines

• A qualification in bookkeeping or accountancy such as AAT, ACCA, CIMA, ACA, CIPFA;

• Proficiency in managing accounts payable effectively and expeditiously;

• Experience of maintaining accurate records and developing budgets of income and expenditure in multiple currencies;

• Intermediate to advanced knowledge of Microsoft Excel;

• Able to prioritise and manage concurrent deadlines;

• Previous experience of Quickbooks accounting software;

• Self-motivated, resourceful and able to work under pressure and react quickly and calmly during difficult situations;

• Diplomatic telephone and interpersonal skills;

• Good written & verbal skills to aid communication of financial information to lay people.

• Comfortable working autonomously and independently, using self-initiative

Desired knowledge/skills and personal attributes

• Understanding of remote working tools such as T-Sheets (Quickbooks) Zoom, Slack, Trello and Google Drive
  Dependable, reliable, discreet, trustworthy 

• Team player, enthusiastic and approachable;

• Flexible and proactively supportive to the wider team and stakeholders

You will work with:

You will report to the Managing Director and work closely with the Head of Operations and Governance and Board of Directors.

You will support and be in contact with the rest of the UK based central team 

You will liaise with customers, global network and external project partners and current and potential funders.

Following 27 years in the post, our current CEO has decided to retire and we are now looking to recruit a highly experienced, inspirational and motivated Chief Executive, to lead Turning Lives Around (TLA) to achieve its strategic plan objectives and become a Registered Provider.

TLA is a leading third sector organisation within the West Yorkshire area

Our vision is to ensure everyone has the opportunity to access housing and support services necessary to aspire to and achieve their fullest potential. 

TLA understands that we can only deliver excellence to the people we serve if the colleagues we recruit share our values, are happy, empowered, supported to reach their potential and trusted to lead. 

You will be required to provide strategic and generous leadership for the organisation, demonstrate significant expertise in inclusion and diversity and champion our work locally and nationally to reduce homelessness in Society for those with complex needs.

You will have:

• A proven track record of strategic leadership within a charity or similar setting at a senior management level. 
• Outstanding leadership skills, including being an authentic and values-led leader 
• Excellent negotiating, analytical and organisational skills. 
• Experience of working with and reporting at Board level. 
• Outstanding relationship building ability and understanding of the power of partnerships. 
• Evidence of management of significant financial and other resources. 
• Excellent communication and interpersonal skills. 

No agencies please. 

You will find the full job description and person specification and an application form on our website.

For an informal discussion with the current role holder or further information regarding the post or organisation, please contact Megan Williams to organise a mutually convenient time 

TLA is an equal opportunities organisation and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within TLA. 

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.  This role is subject to an enhanced DBS check. 

Description

Location: London, Edinburgh, or UK remote

Position Status: Full-time, Open terms

Salary: London: circa 35K, Edinburgh: circa 30K; depending on experience

Reporting to: Head of Media & Communications

Closing date:  May 17th. 

Please note that applications should include CV and a Cover Letter to be considered.

Candidates must hold independant right to work in the UK at the time of appointment.

About Mercy Corps

Mercy Corps is a leading global organisation powered by the belief that a better world is possible. In conflict, in disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Mercy Corps Europe has grown rapidly in terms of volume of activity and complexity. With offices in Edinburgh, London, The Hague, and Geneva, we now attract over £120m in income. The breadth and impact of our programmes makes Mercy Corps a unique and truly rewarding place to work. Our teams are proud of what we achieve in the field and we are always looking for talented individuals who share our passion and commitment.

The Team

The Senior Digital Content Officer will be part of Mercy Corps’ Resource Development (RD) team, advancing the organisation’s strategic goals and supporting our worldwide team by raising flexible funds, profile, and influence. The RD team encompasses several dozen dynamic professionals who possess a wide range of skills. We are gift officers, direct response fundraisers, web developers, marketers, and media relations strategists. We are database managers, digital specialists, strategic designers, storytellers, and teachers. Most of all, we are passionate about Mercy Corps’ mission and creating compelling, authentic experiences for current and future supporters.
 

The role

The Senior Digital Content Officer will support Mercy Corps Europe’s strategy and growth objectives by promoting compelling content across our digital channels, including our website, emails, and social media. In close collaboration with our Europe and Global teams, this role will identify storytelling and campaign opportunities that strengthen our relationship with current and future European supporters.

You will be stepping into a fast-paced, ever-evolving environment. We need someone who is excited by change and new challenges, has deep experience in digital marketing, and is highly effective at working across teams to make an impact.

Essential Job Responsibilities

●Develop and deliver social content plans designed to deliver reach, awareness and engagement.

●Collaborate with Mercy Corps Europe colleagues to understand and stay informed of key digital audiences and their needs

●Develop compelling content to engage, cultivate and nurture Mercy Corps’ online communities.

●       Produce or edit social media content, including writing, copy editing, and designing graphics/videos using Canva, Adobe Illustrator, or Premier pro.

●        As needed, collaborate with and lead creative teams in developing additional social content including evergreen concepts, templates, etc.

●Share digital content ideas through participation in editorial processes supporting our digital channels

●Improve coordination and editorial alignment between Europe and Global digital marketing through process improvement

●Lead integrated marketing campaign production and execution for European audiences, sharing potential concepts as well as leveraging concepts and creative generated by the Global team

●Assist with creating and maintaining landing pages, evergreen pages, and blog articles on our website

●Translate digital content, as needed, from American English to British English, to support UK audiences

●Analyse social and digital channels using insight tools to refine plans in real time, set KPIs and make recommendations for the adaptation of plans or future strategies.

●Identify new potential platforms and digital marketing channels to reach current and prospective European supporters

●Ensure UX consistency and brand guidelines are followed across all digital channels

Supervisory Responsibility

None

 

Accountability

Reports Directly To: Head of Media & Communications (Europe); Managing Director, Digital Marketing (US)

Works Directly With: Mercy Corps Europe Fundraising, Policy and Advocacy, Programmes teams. Mercy Corps Global Managing Director Digital Marketing and Brand Marketing Director

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. 

Minimum Qualifications & Transferable Skills

The ideal candidate for this role is someone who:

●has a relevant degree, qualification, or expertise

●minimum 4 years of social media and digital marketing experience, including integrated campaign development and execution, content strategy, website content management, and email marketing

●has a deep understanding of the social media universe including Facebook, Twitter, Pinterest, Instagram, YouTube, TikTok and LinkedIn, and demonstrated knowledge of emerging platforms

●is an excellent communicator and writer

●has experience making improvements to processes

●has ability to own the planning, development, and implementation of projects

●has computer skills including Adobe Illustrator, Canva, Microsoft Office Suite, social listening platforms, and Google Analytics.

●has the ability to thrive in a fast-paced, multi-tasking environment while maintaining the respect of team members

●is adept at working across teams and geographies

●has a strong understanding for cultural, political, and religious environments among staff and in the countries we work with

●be driven by a passion for international development, social justice, and ending global poverty

●work well under deadline pressure

●some evening and weekend work may be required

Success Factors

●Excellent organisational and time management skills

●Systematic, with a strong eye for detail

●Advocates for the needs of our digital audiences and user-first UX

●Can work quickly, accurately, and to deadlines

●Able to build and maintain effective internal and external relationships

●Strong team worker and communicator 

●Able to cope with changing priorities, often at short notice, and work well under pressure

●Proactive and solutions-based attitude

●High levels of motivation, professionalism, and resilience

●An exposure to and interest in international development issues is important, along with an empathy for MC's mission

Living Conditions / Environmental Conditions

The position is based in the UK. Travel will be minimal. Mercy Corps team members represent the agency both during and outside of work hours when deployed in an international posting or on a visit/TDY to an international posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development 

 

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

 

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

 

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

 As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

Strategy and Change Director - Professional Oversight

London (4 days a fortnight in the office)

£121,200 plus excellent benefits

• Are you a fully qualified auditor with experience within professional services at Director/Associate Partner level?
• Do you have experience within industry where there is a regulatory component?
• Do you experience in strategy, planning, change management and risk management?
• Are you experienced in management of staff/teams and used to dealing with HR related matters?

A regulator is seeking this key hire as they drive forward their enhancement and development of the Professional Oversight Team (POT) and the wider organisation; as they transform into a new body.

The role -

You will manage the strategy and development of the framework required for effective oversight of the relevant professional bodies. This will include - Leading efforts to increase 'joined up' ways of working within the organisation, developing strong relationships with other leaders in the body. Developing and introducing enhanced working practices into POT and working to set the strategic direction of travel for the department.

Key responsibilities -

• Supporting and developing strategy and responses to ensure strong output from the division
• Participation in Supervision Senior Leadership Team meetings on behalf of the DPO.
• Direct line management of a proportion of team members including the heads of workstreams relevant to the role.
• Active involvement in cross-organisational initiatives, particularly those that impact oversight strategy.
• Leading the more strategic professional oversight projects.
• Drafting position papers for review at the Executive Committee (ExCo) and Board level.
• Developing and maintaining relationships with key external parties, primarily the professional accountancy and audit bodies, relevant to the work of POT and representing the organisation in dealings with them at an operational level.

The person -

• A good understanding of the law relating to audit regulation and the role of a regulator in the sector
• A good understanding of the role of the recognised professional bodies in relation to both audit and accounting regulation and the relevant law governing these activities
• Knowledge of the wider public interest issues that arise from the activities of the recognised professional bodies
• An audit or accounting qualification and experience at either Director or Associate Partner level within a professional services firm
• Experience of managing large teams and HR issues that may arise from such responsibilities
• Strong written and oral communication skills
• Experience within industry where there is a regulatory component
• Experience in strategy, planning, change management and risk management

This is a key role within this organisation in an exciting time in their development. You will enjoy working with subject matter experts in a diverse, supportive and "family-feel" culture. Excellent benefits and a very strong work/life balance are also on offer.

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Are you a Senior Level Communications professional looking for your next role?

If so, we have a fantastic opportunity for an Assistant Director of Digital Engagement to work for one the UK's leading charities whose work helps millions of people every year who struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction.

They do fantastic work supporting people in their hour of need, providing practical support to those at the sharp end of the housing emergency. Above all, they're at the forefront in fighting for investment in homes that people on low incomes can afford.

As part of the new look Comms, Policy and Campaigns (CPC) Directorate, your role will be pivotal in shaping the way the charity's supporters and beneficiaries experience the organisation. You will have your finger on the pulse with new technologies and platforms, finding innovative ways to bring their mission to life and inspire people to make a difference and get things done at an exciting time of important change for the charity.

Responsibilities will include

• As Assistant Director of Digital Engagement, you will Develop and deliver the charity's digital engagement strategy, encompassing informing, campaigning, and maximising action including donations

• Create a culture of multiplatform digital innovation which helps the organisation stand out, attract more people, and ultimately deliver upon the organisation's strategy

• You will deliver great digital experiences for their audiences which lead them to take action or make a donation

• Ensure that digital touchpoints with their audiences and stakeholders - owned, shared, email - are integrated and supportive of each other

• Line manage a team, ensuring they are well-organised and working well together

• Influence the demands upon your team to ensure that the organisation is moving into the future rather than continually delivering on what is considered to have worked in the past

• Maintain a strategic overview ensuring heads of teams are prioritising work in line with strategy and the organisation is on track to achieve goals

• Promote integration with other key functions across the organisation

• Have cross cutting responsibilities such as chairing key steering and board groups

• Overtly role model the behaviours that the organisational culture requires

• Take collective responsibility for internal communication - leading on cascading communications

Your experience will include

• As the Assistant Director of Digital Engagement, you will be a digital expert with a strong track record of growing reach and impact through a mix of platforms and activities

• Experience of delivering high-impact engagement for a major brand, preferably one with a social purpose

• Experience of working in a matrix management environment with responsibility for cross organisational objectives and helping teams to reach their own goals

• Project/change management skills at a senior leadership level, including the ability to build business and benefit cases, alongside the ability to work collaborative and cooperatively to improve and sustain change outcomes

• Experience in developing and delivering high impact, cross-channel, cross-platform digital work that involves integration across multiple functions e.g., media, marketing, supporter engagement

• Experience managing senior leaders in large, complex organisations with equally large and complex audiences

• Experience of developing and delivering ambitious digital strategies across multiple platforms

This is a great opportunity for someone wanting to make a significant impact in the fight against poor housing and homelessness at a time where the cost-of-living squeeze begins to grip the lives of millions, a broken housing system looks more fragile than ever before.

We look forward to receiving your application.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

BTM JOB DESCRIPTION: OPERATIONS MANAGER

Salary:  £33,000 per annum

Normal Hours of work are 9am to 4.30pm, with flexibility expected

Responsible to: Chief Officer

This information is provided to lay out the work content, scope and responsibilities of this post. Whilst every endeavour has been made to outline all the duties involved in the post, broad descriptions may have been used, which assume all the usual associated routines are included.

PRIME OBJECTIVES OF THE POST.

1. To oversee and co-ordinate our commissioned contracts, primarily our CBMDC contract with the Department of HWB, CCG contract (soon to be ICS), WYHHCP and Social Enterprise, also any other new contracts secured by the charity. The Operations Manager will ensure quality delivery against all our contracts large or small from producing accessible information to co-ordinating projects, arranging consultations etc
2. To work with the Manager/CO on the range of other commissions and social enterprise work that the charity undertakes. Some of the following tasks the Operations Manager will delegate to other members of the staff team. This will include but not necessarily be limited to, raising estimates, organising readers/translators, overseeing completion of worksheets by staff to fulfilling contracts as well as managing work stream priorities in line with the Manager/CEO
3. To undertake detailed administrative and development tasks for the organisation to ensure the efficient running and timely delivery of its services
4. To allocate and prioritise work tasks and delivery with team members to ensure smooth delivery of a wide range of projects
5. Organising delivery of an extensive variety of contracts and liaise with clients at all levels of a project
6. Organise the regular maintenance of the building securing appropriate contractors etc
7. With the Chief Officer ensure compliance with building and fire safety
8. To co-ordinate a weekly meeting to ensure clear routes of travel for projects and division of work between this role and that of the Manager/CO
9. To work closely with the Manager/CO and assist with organising their diary and appointments

This is to include:

• ensuring administrative, financial, and development tasks and appointments are kept up to date for the contracts
• assisting with overview of pricing strategy
• producing estimates for the production of accessible information and keeping track of ongoing projects
• keeping or delegating the administrative records for the charity and maintain the filing systems for projects
• support the development of social enterprise work and maximise the income from efficient management of contracts
• liaise with clients to design and develop labels and informational literature that supports accessible media produced by the charity
• assisting in the production of promotional materials
• assist in ensuring relevant publicity is distributed through as many channels as possible

Support the work of the Managing with delivery of management of the staff team and volunteers promoting the accessible information services and networking of our services.

SUPERVISION AND GUIDANCE

The post holder will be responsible to the Manager/CO of the charity and the organisation’s voluntary management committee.

This job entails a close working relationship with the Manager/CO of the charity to ensure clarity of work progress and support for the delivery of all projects. Regular reviews of work progress and support meetings will be held. The frequency of these meetings will be determined by the post holders together

TRAINING

Any training needs relevant to the post will be considered as the charity encourages updating of skills and knowledge.

RANGE OF DUTIES

1. To co-ordinate the work of our successful social enterprise business and our commissioned work. Including the development and production of work for voluntary organisations, the statutory and public sector as well as individuals.  The work will enable service providers to make their information accessible in a broad range of formats from EasyRead to audio and British Sign Language. To ensure the smooth running of these activities you will need to prepare estimates, liaise with clients, organise work schedules for recording, editing etc.
2. Report to and liaise with the Manager of BTM on a weekly basis to ensure smooth running of all our services
3. To co-ordinate a weekly meeting to ensure clear routes of travel for projects and division of work between this role and that of the Manager/CEO
4. Co-ordinate and keep the various organisational diaries up to date.
5. Ensure the reception staff are up to date with worksheet administration and ensuring staff complete them
6. Keeping the financial records up to date and banking balanced
7. Assisting with the continued development and evaluation of the charity services and assist with the production of progress reports and spreadsheets of actual spends against budget targets for the Manager/CO and Management Committee.
8. Be responsible for the management and organisation of repairs to the building on Eldon Place, which are the offices of the charity
9. BTM is a very busy organisation and co-operation and participation in / with other aspects of work is expected.
10. Hours of Work Normally 9am to 4.30 flexibility expected
11. Holiday entitlement, after initial probation of 6 months, as a full time member of staff is 33 working days including Bank Holidays

Essential Requirements:

Proven and demonstrable skills as a senior member of a work team, Operations Manager or similar senior managing role

Proven and demonstrable skills in planning and budgeting

Proven ability to manage multiple contracts and delivery

Proven and demonstrable skills in business process and functions (finance, HR, procurement, operations etc.)

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

Good understanding of local networks and relationships between statutory and voluntary sector.

Knowledge of charity and contract compliance and working with the VCS

Flexibility in working hours and some evening work required

Desirable Requirements:

Experience of senior role in the voluntary sector

Experience of working with disabled people

Good working knowledge of the social model of disability and the Accessible Information Standard

The contents of this post may change from time to time to meet the needs of the service. The range of duties are therefore subject to change in consultation with the post holder. 

Project Director

Victoria, London/Home working - 4 days a fortnight in the office
£85648 plus excellent benefits

• Are you a fully qualified Accountant or Auditor and an IFRS technical expert?
• Are you a Senior Technical Manager or above in professional services and/or;
• Are you in a senior Finance position in industry and produce the financial reports using IFRS?

If so, my client will be interested in talking to you. This organisation influence and contribute to the research and development of high-quality international financial reporting standards and their adoption for use in the UK

The role

The role involves delivering allocated projects. This may include projects that are part of due process or involve the assessment of new or amended IFRS for UK endorsement or research projects. Projects (unless very small) are usually allocated to a small technical team, which the Project Director will be expected to manage.

Other duties will include:

• Developing a project plan with key milestones and clearly set responsibilities.
• Co-ordinating and reviewing the work of allocated project teams
• Engaging with the international debate including the IASB's proposals and decisions, identifying and analysing any issues and concerns, and developing solutions, together with relevant technical arguments to support your analysis.
• Gathering evidence and assessing stakeholders' views on the project and any proposals e.g. by performing desk-based research on the existing material, outreach with stakeholders and other standard setters, using formal and informal means as appropriate. This may include presentations to stakeholders.
• Preparing and presenting high-quality technical papers for the organisation, discussing with project team and Technical Director, and revising as appropriate, within project deadlines.
• Developing draft comment letters and draft Endorsement Criteria Assessments for input from organisation and for public comment.
• Preparing impact assessments and Feedback Statements, as appropriate to the stage of the project.
• Arranging for publication of documents.

The Person:

A relevant professional qualification and at least five years post qualification experience are required. The ideal candidates will have:

• Good knowledge and understanding of the financial reporting environment for listed companies and a keen interest in IFRS.
• Ideally, experience in technical accounting work or standard-setting or the ability to demonstrate a clear interest in these activities.
• Superior written and communication skills.
• Ability to create and maintain key external relationships.
• Ability to interact effectively and respectfully with stakeholders.
• Ability to analyse competing positions and develop practical solutions.
• Experience within utilities and/or financial services is desirable (although not essential)

You will enjoy working with subject matter experts within a supportive, diverse and "family-feel" culture. Excellent benefits are offered including a very strong work/life balance

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Associate Director, Practice, Safeguarding & Learning

Contract Type: Permanent
Location: Home Worker (England, Wales and NI)
Salary: £82,000 plus London allowance of £3,600 (if applicable) and London Link allowance of £1,440 (if applicable)
Working Hours: 35 per week

Closing Date: 18 May 2022
Interview Date: TBC (via Zoom or Teams)

Reference Number: VAC3145

Please note, the deadline for submitting applications for this vacancy is 23:59pm on the closing date.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About Alzheimer's Society

Dementia has devastated lives but dementia won't win. Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

About the role

We have a fantastic new opportunity for an Associate Director of Practice, Safeguarding & Learning to join our Operations directorate.

As the Associate Director of Practice, Safeguarding & Learning, you will lead safeguarding and quality practice across Operations, ensuring that it is evidence-based, informed by people affected by dementia, fostering a culture of continuous improvement and learning and enabling the delivery of cutting edge of dementia support.

You will lead teams to deliver outstanding results, working effectively, collaboratively and at pace.

As a senior leader you have corporate accountability for the operational, day-to-day success of the organisation and its continued growth and development through innovation and collaboration at every level.

About you

- Have experience in driving forward an inclusive and high-performing culture
- Making sure that our values and expected standards of behaviour are embedded across the entire organisation,
- You will have a relevant professional qualification or significant (minimum of 5 years) relevant expertise and experience in leadership within social care or health.
- Be able to develop and communicate a compelling vision for the future of our services that drives best practice
- Ensures the Alzheimer's Society delivers first class, high quality services that are evidence based and able to respond to emerging research findings and government policy
- Ability to manage senior roles and performance is essential.
- You will demonstrate sound decision-making taking personal accountability for risks and decisions which carry organisation-wide impact.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

You may have experience of the following: Operations Director, Business Manager, Department Manager, Operations Manager, Regional Director, Sales Director, Static Manager, Unit Manager, Director of Operations, Ops Manager etc.

Ref: 132 516

About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for a Deputy Director for Strategic Programmes to join our team on a Permanent Contract.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

​

At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

 

The Role:

The Deputy Director of Strategic Programmes will be responsible for managing some of our smaller or short-term direct service contracts and a number of projects outside our core contracts. This role will play a key part in the successful delivery of the Migrant Help Strategy which aims to provide holistic support to our clients, fill gaps in services for the sector and build collaborative partnerships. This is a wide-reaching role with a lot of variety that focuses on delivering real impact to our clients.

This is a new role for Migrant Help with a growing team as we look to increase our client support into new areas and diversify our income. The key aims of this role are to;

• Support and deliver on existing programmes
• Liaise with commissioners
• Mobilise and deliver future projects
• Advise on the development of new projects
  
  The postholder will be responsible for ensuring KPIs and deliverables are achieved, and that our projects reach the most vulnerable people.
  
  The Deputy Director of Strategic Programmes will promote the Migrant Help Strategy internally and externally and contribute to the development of future strategies.
   

Duties and Responsibilities:

Stakeholder Engagement

• Develop strong partnerships with organisations and community groups in the sector, identifying opportunities to collaborate and share good practice.
• Develop and maintain relationships with commissioners and ensure KPIs, targets and reporting requirements are met for contracts and grants within your remit.
• Represent Migrant Help at key sector meetings, network events and pitches as required.

Strategic Programmes

• Oversight and strategic management of key initiatives undertaken in line with the strategy, including planning, budgeting, funding, partnership management, evaluation and reporting.
• Develop evaluation and monitoring processes to assess the effectiveness of the programmes.
• Provide senior level capacity and expertise to our Strategy and Engagement function.
• Contribute to the overall success of the organisation in accordance with Migrant Help's Strategic aims and objectives.

Management

• Ensure staff are appropriately managed, supervised with regular objective setting and supportive meetings.
• Effective line management of teams and ensure delivery structures are fit for purpose.
• Attend and provide reports to Board and Management meetings as required to fulfil the governance and leadership responsibilities in line with the role.
• Contribute to senior management team meetings and discussions.

Collaborative Working

• Work closely with the Communications team to promote outcomes and impact of the programmes internally and externally and elevate the Migrant Help brand.
• Work with the Income Team to develop fundraising strategies for the programmes, project proposals, and to support new funding streams.
• Work with the Operations Teams to map service delivery innovations and improvements, ensure a consistent approach and share learnings.
• Engage with our Lived Experience Advisory Panels to understand, coproduce and implement service improvements
  
  And any other ad hoc duties as deemed reasonable by the Director of Strategy & Engagement, CEO and Board
   

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.

Right to Work in the UK

In addition to being able to provide documents to show their right to work in the UK ie passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.

This post is also subject to;

- DBS Check

- Counter Terrorist Check (CTC)

For CTC application applicant must:

- Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain

- Be able to provide continuous UK address history for the previous 5 years

- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

​

All ID documents must show current address

​​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

​

We have a fantastic opportunity for a dynamic, engaging, and inclusive leader to 
join us as Chief Executive at Keep Wales Tidy. 
After completing many years’ service, the current head of our organisation is retiring. As we begin our 50th anniversary celebrations, we are looking for an inspirational leader to help us build on our achievements and cement our reputation as a leading environmental charity. 
Reporting to the Chair of our Board, you will work closely with our Trustees and executive management team to provide clear, strategic direction. You will have the opportunity to lead a team of more than 70 committed and passionate individuals, nurturing  an innovative and supportive culture.
The quality of our local environment, our green spaces, waterways, beaches, and the air that we breathe is essential to protecting biodiversity for the future and building our resilience to the global climate emergency.
Through our programmes and projects, Keep Wales Tidy has set the stage for working together with government, public bodies, schools, and local communities to take positive sustainable action. National initiatives like Caru Cymru and Local Places for Nature have opened up opportunities to engage communities across Wales, with long term benefits for our health, well-being and natural environment; while international programmes such as Eco-Schools have enabled us to share our learning with global partners. 
Do you have the qualities, skills and experience to lead an ambitious and trusted charity? If you share our vision of a beautiful Wales cared for and enjoyed by everyone, we would love to receive your application to join us. 
How to apply
Please visit our website for more information on the role and how to apply.
The closing date for applications is midday 6 June
Preliminary stakeholder meetings and formal interviews will take place during the week commencing 20 June.

We will be in touch with successful and unsuccessful candidates no later than 14 June. 
Further details 
Keep Wales Tidy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, accredited by Investors in People.
The post is part-funded through the Welsh Government Rural Communities -Rural Development Programme 2014-2020, which is funded by the Welsh Government and the European Union. 

Following an interim period, CP Sport is delighted to be seeking its new permanent CEO, who will lead CP Sport at an exciting time in its development. CP Sport has a board of exceptionally skilled and motivated individuals who share a belief in the potential of sport to change lives for the better and a new strategy which sets out plans for the next three years.

CP Sport is a national disability sports organisation supporting people with cerebral palsy to be able to access and enjoy being physically active throughout their lives​.  We are a successful and highly respected influencer and change maker. Every year we support children, young people and adults to experience the life-changing benefits that participating in sport and physical activity can provide. Our aim is to influence the sector & wider society so that every person with cerebral palsy has the opportunity & choice to enjoy being physically active.   

The CEO has overall responsibility for leading all strategic and operational aspects of CP Sport. They will closely with the Board of Trustees and provide strong leadership to the CP Sport team. 

The organisation:

An animal welfare campaign

The role:

To develop and oversee the campaigns strategy and represent the organisation effectively to the media, decision makers, partners and the public.

To be responsible for the growth of the organisation and to search for and maximise opportunities with the support of a fundraising consultant.

To lead all functions of the organisation and support all staff to ensure the internal workings of the organisation functions efficiently to enable the campaign to reach its goals.

The candidate:

A campaigner and influencer with an impressive record of campaign achievements.

A leader with first class communication and relationship building experience – able to motivate staff and influence decision makers.

Experience of playing a key role in gaining funds for a not-for-profit organisation and an aptitude to oversee the smooth and professional running of a campaigning organisation.

Deadline: Tue 10th May