Marketing And Communications Assistant Jobs

Who we are:

The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.

We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!

Who we are looking for:

A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.

Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.

This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 

This role will also deliver general administration and data processing as required. 

To view the job description, please click here.

Where you will be working:

Home based, with occasional travel when required.

How to apply:

• To apply for this role please click the Apply button below
• When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

About us:

The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

The position:

We are seeking a creative, collaborative and effective fundraiser to drive long-lasting improvements for millions of farmed animals.

This is an exciting time to join a growing organisation, with ambitious plans to become more self-sufficient and financially stable for the long-term. You can be part of our Development Team helping to make this happen.

You’ll manage a portfolio of donors, have the opportunity to develop new relationships and shape our income now, and for the future. 

By raising valuable funds and securing major gifts from high net worth individuals, you can make sure that our work continues to have long-lasting impacts - ending cages for egg-laying hens, convincing corporates to commit to improving chicken welfare in their supply chains, challenging the Government over the use of fast-growing breeds of chicken, and working to secure the first legislation to protect farmed fishes.

Through your work you will also have the opportunity to educate and inform our supporters, connecting them to our cause and creating greater awareness about the suffering of farmed animals.

We will be holding a webinar on Thursday 16th May at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Gavin Chappell-Bates, Head of Development and Klara Schmidt, Digital Fundraiser. If you’re interested, please register via the link on our website which can be found by following the Apply via website button.

A recording of the webinar will be available within 48 hours after the end of the event.

Hours:

This is a full time position of 37.5 hours per week over Monday to Friday.

From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.

During the four day week pilot, working hours for this position will be reduced to 30 hours per week, spanning Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided.

Who you are:

We are looking for someone who can, through compelling and inspiring writing and communication, engage donors and potential funders in a variety of different formats, whether that’s email updates, thanking them for their support, or drafting a funding proposal. Ultimately, you will need to be able to bring them closer to our work, so that they can understand their individual contribution and the impact their donations can have, and are more likely to take action as a result.

You will also need to be able to build strong relationships, with the ability to understand the motivations of our donors, demonstrate the impact of our work, spot opportunities to engage them, and ask for their financial support at the right time.

Many of our donors come from the Effective Altruism (EA) community, so having an understanding of this community and how to engage it will be helpful. You will help to grow our supporters within the space, raising our profile and spotting opportunities to develop relationships with prospective new donors and funders.

Home-based, you will enjoy collaborating and working independently. As a self-starter, you are able to work autonomously and use your initiative to solve problems and see projects through from start-to-end. You’ll thrive on a varied and interesting mix of tasks and projects.

You’ll keep good records and understand the importance of clean and up to date supporter and donation data in creating efficient systems and processes.

We foster an environment of feedback, development and learning at THL UK. You’ll be someone that values receiving feedback, is able to assess your own performance, and has a desire to want to learn, develop and improve as an individual.

Prior experience of major donor fundraising is beneficial, whilst knowledge and understanding of trusts and grants fundraising would also be helpful. However, we are also keen to hear from you if you have relevant transferable skills and are looking to transition into this exciting area. 

We’re looking for the right person, committed to the work we do at THL UK, with values that align with our own, and with the right skills and attitude - an exceptional and confident relationship builder and strong communicator. 

We will provide relevant learning and development opportunities, tailored to your experience and personal needs, which could include in-house training, external training and fundraising events and conferences.

Be part of our mission to end the abuse of animals raised for food.
 

Primary Duties:

• Thanking and stewarding some of our key major donors - acting as a direct point of contact for their queries and questions, keeping them updated with our work, thanking them for their support and donations, building strong, long-term relationships, and developing them as prospects or donors to elicit further gifts, through regular email, telephone and face-to-face contact, thank you cards, networking, written updates, online and face-to-face meetings, and other feedback as appropriate.

• Creating and submitting funding asks to secure funding and achieve your own fundraising targets and those of the wider organisation, with a focus on securing multi-year funding. This will include creating cases for support and funding briefs for specific projects, working with the Programs Team to pull together all relevant information, as well as completing bespoke funding proposals. You will also need to be able to identify opportunities, know when is the right time to make an ask and what type of ask it should be, whether a one-off gift, multi-year funding, unrestricted or for a specific project, or match funding to help leverage a specific campaign or appeal.

• Coordinating our funding pipeline - managing and monitoring what stages our major givers are at in their cultivation journey, tracking details of funding applications/asks made, managing deadlines for applications and monitoring reports, tracking and reconciling donations and providing receipts, securing relevant funding agreements, and capturing the motivations, giving history and details of interactions of our donors.

• Leading on the development of our quarterly newsletter - a document designed as a key engagement tool specifically for our major gifts audience, to keep them up to date on our latest news, victories and forthcoming plans.

• Mapping out and developing our major donor programme for the next twelve months and beyond - planning a calendar of content and touch points to further cultivate and steward our key donors, such as exclusive webinars, networking meet-ups or larger fundraising events.

• Coordinating the major donor version of our annual supporter survey - collaborating with colleagues to align this to our general supporter survey, targeting questions with a major donor audience in mind, collating and analysing responses, and using them to inform and develop our major donor programme.

• Hosting donors at events - inviting them to protests and other events, such as our legal challenge against the use of Frankenchickens, and making sure they are well looked after.

• Prospect research - identifying, researching and assessing potential new major gifts prospects, and then developing cultivation plans for further engagement.

• Supporting the Head of Development with our trust and grant fundraising. This could include collaborating with consultants to complete prospect research and applications, creating and submitting low-level funding bids, and working with colleagues from across the organisation, to coordinate the submission of monitoring reports for our funders.

• Helping drive understanding of and engagement with fundraising across the organisation, with staff, volunteers and trustees - giving presentations, leading workshops with other departments, engaging staff, volunteers and trustees in the thanking process (i.e. getting them to send thank you cards to donors), and regularly updating the wider team on fundraising progress.

• Supporting other fundraising campaigns and initiatives, such as our end of year appeal, working with your colleagues in the Development Team to help find match funders from our pool of our major givers.

• Attending relevant events and conferences, to meet and cultivate prospective new funders and steward existing donors, develop learning and understanding, network with your fundraising peers, keep up to date with the fundraising sector and look for opportunities to raise our profile amongst funders and donors within the EA community.

In addition:

• Participating in team meetings including note-taking and facilitation.

• Attending in-person team workshops several times a year.

• Helping us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement.

• Demonstrating commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.

• Helping us galvanise further support by lending your organisational skills to fundraising events and supporting our Managing Director and Head of Development by planning meetings and events.

• Performing any other duties assigned by the Head of Development.

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
• A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Major Gifts Fundraiser salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document. 

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

We provide the highest quality introductory mental health training content, delivered using a combination of learning techniques, presentations, discussions, case studies and interactive exercises. We combine theoretical approaches and real-life experiences to produce comprehensive and effective training packages. Our training is delivered to workplaces in the public, private and third sectors on a commercial basis and directly to communities under public-funded contracts. Courses include mental health awareness, mental health for managers, suicide awareness and mental health champions.

How you will make a difference

As Business Development and Engagement Manager within the Workplace Mental Health & Training team, you will play a pivotal role in driving growth, partnerships, and engagement from corporate and community settings for both Mental Health UK and Rethink Mental Illness. You will work to secure funding from a wide range of sources, including commercial activity, public sector contracts and grant funding, to allow our work to continue and grow.

Working in our National Programmes team, you will ensure that we evaluate, plan for and respond effectively to bids and tenders, lead on the development of proposals, and support service delivery teams in implementing successful tenders/proposals. You will manage a Senior Business Development Officer who supports our work in positioning the organisation to respond to new bids and tenders and, where required, support the implementation of new services.

*Appointments will be at the minimum of the band.

*London Allowance is paid for roles that are based within the Greater London area only.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

King’s College London offers an intellectually stimulating environment, where staff are dedicated to the advancement of knowledge and learning in the service of society. We are a multi-faculty institution, providing high-quality research, education and innovation across the social sciences, humanities, health, law, dentistry, and sciences. As a member of the Russell Group, we are committed to maintaining the highest standards in research and education.

The Finance, Procurement, Strategic Planning and Analytics directorate, led by the Chief Financial Officer / VP (Finance), comprises c.150 roles located across our campuses in central London.  The Finance department of c.100 roles provides various accounting, assurance, advisory, decision support and financial processing functions for the whole university.

The Director of Finance Business Partnering (Operations) is a critical role within the Financial Strategy, Planning & Performance division that will lead, develop and deliver high quality finance business partnering and decision support to all the central services of the university, including providing financial planning, reporting and insight across revenue and capital funded activity. 

You will support the senior Director of the Financial Strategy, Planning & Performance function in development and improvement projects. Examples include the development of a professional competencies framework to support career progression and performance at all levels, supported by learning and development opportunities, improving key processes, resource allocation and financial planning methodologies, and reporting on financial performance.

As part of the function’s senior management team, this role will lead a team of finance business partners who will provide outstanding partnering services to our central services including large functions such as Estates and Facilities, IT, Students & Education, Research Management and on other crucial ‘head office’ activities. Working closely with the corporate reporting team on the provision of management accounts, you will lead on financial performance support in-year and across our three-year financial planning framework. You will also undertake and provide professional support to your team on business partnering skills, financial modelling, business case development and financial appraisals. You will play a wider role as a senior member of the finance leadership team on cross-college initiatives and be asked to deputise for the senior Director of the division or their peers.

It is an exciting time to join the university as we are making a step change in our support and advice, particularly to directorate heads and our Senior Vice Principal (Operations), and onwards through the leadership roles across the central service directorates where financial and operational decisions are made.

This is a full time post (36 Hours per week), and you will be offered an indefinite contract. We work in a hybrid way and there is an expectation of being able to work at least three days a week in our offices to help facilitate a collaborative working culture.

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Professional Accountancy Qualification

2. Highly resilient with the ability to run multiple objectives, large senior teams and complex political processes concurrently

3. Exceptional understanding of running and leading financial planning, monitoring, forecasting and business partnering in a complex and large organisation

4. Exceptional leadership skills and a service approach in your professional work

5. Ability to operate and deliver change and improvements in a complex organisational environment

6. Exceptional business case financial appraisal and modelling skills

7. Ability to communicate clearly and effectively in the written word and in person in a variety of formats including committee presentations and policy documentation

8. Numerate and IT literate with the ability to use the standard suite of office software together with excellent knowledge of one or more corporate finance/ERP and reporting systems

9. Significant recent experience of leading business partnering, financial support and advice functions and services

10. Experience of designing, delivering and improving capital planning and reporting processes

11. Leading teams to achieve complex and competing objectives over a variety of time horizons in partnership with other technical leads and partnered areas.

12. Ability to build and manage internal and external relationships

13. Self-management and ability to work independently to meet deadlines

14. Attention to detail and working to a high-level of accuracy

Desirable criteria

1. Degree level qualification

2. Leadership of technical / professional staff who manage their own work and activities

3. Experience of having worked in or with the university sector

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We have a strong equality, diversity and inclusion agenda and would expect the post holder to demonstrate these values. 

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. The deadline for applications is Sunday 19th May 2024. If you would like to discuss the role, please get in touch with Bryony Thomas via the Allen Lane agency website.

Shortlisting will complete late May and may include an initial conversation with Allen Lane, our recruitment partner for this role. First stage interviews with King’s College London are planned for early June.

We are not able to offer sponsorship for candidates for this role who do not currently possess the right to work in the UK.

The Online Product Lister (Known internally as eCommerce Online Sales Executive) plays a vital role in generating income for Scope to support disabled people and their families. A key part of this role is listing a variety of donated items for sale via Scope’s online selling channels. 

Location: Scope’s Ecommerce Hub - Westlink Business Park, Salford, M50 1BX.

Fixed term for 6 months, 16 hours per week.

The hub operates from 8am - 8pm, Monday to Sunday. 

Some evening, weekend and Bank Holiday working will be required in line with Ecommerce Hub operating hours.

Interviews may take place prior to the closing date so early applications are encouraged.

The role

The Online Product Lister is responsible for completing high quality listings through accurate photography and detailed descriptions.  The role will involve listing a variety of different products including home and garden, clothing and seasonal cards and items.  Product market research and price checking are also key responsibilities of this role.   

About you

You will have:

• Good communication skills, including the ability to write copy and create high quality listings.
• The ability to research products online and work to daily targets. 
• The role requires continuous manual handling of stock in volume, daily. It will require a reasonable level of fitness and exertion, including carrying stock on a regular basis. 
• We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days holiday plus Bank Holidays
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

                                        IT Tech Support - Permanent Vacancy from May 2024

At Dementia Concern, we aim to provide specialist support and advice to anyone in Ealing who is affected by dementia. Our continuously improving services and expert frontline staff deliver the best care possible during the dementia journey. We are proud to be contracted by the NHS to link directly between the eight GP networks in Ealing and the mental health team (CIDs). Community healthcare is unlike any other part of the NHS. It is personalised care that helps people to retain their independence.

There are hundreds of types of dementia, with Alzheimer’s being the most common. Dementia has been the leading cause of death in the UK for the last decade.

As an Integrated Care partner with the NHS, your 2-day a week tech support role here is key to maximising productivity and the lasting impact of our frontline workers out in the local community. By supporting your dedicated healthcare colleagues, you’ll help ensure we reach every person living in their homes, with dementia, in Ealing. Over 50% of the population served are Ealing residents from global majority ethnicities; our team reflects this rich diversity.

Key Facts

Job Title IT Tech Support

Description On-site 1st and 2nd line IT support

Salary £30k per annum full-time equivalent

Office  223 Windmill Road, London, W5 4DJ.

Contract Permanent

Start date May 2024

Hours  14 hours a week, flexible over 2-4 days 

Line manager CEO

Location This is an in-person role, based in our offices at W5 4DJ

Holidays 25 days pro rata

Responsible for Implementing IT best practices (processes, procedures, tasks, and

checklists) for the smooth running of community healthcare services.

Key relationships CEO, Fundraising/Marketing, HR Manager/Senior Team, Board Clerk

External Support 3rd line support from a specialist IT company (remote; on-site as nec.)

Main Purpose and Scope of the Role

This is BAU support for staff and on-site/network IT infrastructure. If successful, you will liaise closely with our external IT consultancy, for bespoke 3rd line support, regarding our core IT infrastructure (software, hardware, server and network). You will be the first point of support for your colleagues’ IT needs. You will report on and advise senior management of the IT risks and cybersecurity needs. You prioritise your own work, documenting and communicating progress.

 Key Responsibilities:

● Troubleshoot IT based systems, hardware, and software issues for colleagues

● Onboard/offboard employees for IT system; set up all user credentials

● Manage devices for circa fifty staff using GoTo Resolve (our MDM/RMM tool)

● Help staff with Google, Windows, email, VPN and applications like Staffology HR

● Support Senior Team with roll-out of our first self-service HR portal for all staff

● Manage device inventory and purchase new supplies and equipment as needed

● Liaise and negotiate with external IT service providers (eg. EE, Croft, Google)

● Ensure all IT hardware and software is well maintained (documenting actions)

● Develop and update IT policies, subject to board approval

● Advise Senior Team on cost-effective digital forward planning and investment

● Support Senior Team to create a cybersecurity strategy (based on security audit)

ROLE DOES NOT DO - the following  high-level  tasks covered by external IT company

● Outside IT Manager builds and maintains the organisation’s network and server

● Outside IT Manager manages software licences and supports key tech purchases

● Outside IT Manager sets up core installations on machines for new staff

● Outside IT Manager troubleshoots major issues when your role needs help

Person Specification

Essential Skills and Qualifications: 

1. Experience of either Customer Service, Charitable Sector or Small Business

2. Trouble-shooting experience while providing remote and onsite IT tech support

3. Documentation of IT processes, good time management skills and attention to detail

4. On-site management of Active Directory, Network Access Storage (inc. RAID)

5. Proficient in Windows 10/11 & Home/Pro, MS Office and MDM/RMM tools

6. Ethernet cabling experience (crimping etc.) We have loads of structured cabling!

7. Working knowledge of information data security and mitigation of cyber risks

8. Aptitude for IT skills development and staying on top of current industry standards

9. Good problem-solving and communication skills, being able to think on your feet

10. Good working knowledge of: Website CMS & Google Workspace (formerly G-Suite)

Desirable Skills and Qualifications:

11. Basic networking skills e.g:

● CompTIA A+ or experience of office IT support function

● CompTIA Security+, or CompTIA Network+, or CCNA 200-301 certification

12. Working understanding of ITIL Version 3 or 4 framework 

How to Apply and Interview

Closing date: Monday 22nd April at 12 midday

Interviews: Week commencing 29th April 2024

Please forward your CV for consideration.   CV's are considered on a rolling basis and we may well be in touch with you, before the closing date.

UK Programmes Officer 

Location: Oldham EIC with flexibility (with some home working)

Hours: Full time

Salary: £25,000-£30,000

Main Responsibilities:

To work within the UK Programmes by providing support to Masjid Benchmarking, organising online Seminars, Support to Icare, Masjid Benchmarking, Education (Madaris) oversee and monitor Masjid Connect and Islamophobia monitoring, Publicity, supporting other areas of work of UKIM central team that may be delegated e.g. Imam CPD, Dawah, Tarbiyah.

Essentially the role is to support the Head of UK programmes to implement a varied and diverse programme of engagement to support improvement of the different programmes, masjids, branches, and departments in UKIM that require the support from UK Programmes Team. 

The post is varied and ever changing depending on the needs of the members and programmes within UKIM.   

Key Duties:

• To support Masjid and Branch Improvement through enabling them to undertake the self-assessment audit and then to deliver a development day based on the self-audit.

• To organise training both face to face and online that will enable masjids and branches to develop and move forward in their work programme.

• To bring on board speakers that will enable mosques to develop.

• To engage with the Dawah programme and to develop a robust programme of support to meet the needs of the department and different stakeholders. The parameters of this are still to be agreed and may involve some of the following areas it serves including new Muslims, design new curriculum, develop resources, re-develop & update websites, Unity Iftars, teach new Muslims & train daees. Based on your capacity and availability of resources to outsource where appropriate.

• To support the wider effort of masjid benchmarking by undertaking audits and maintaining contact with masjids through WhatsApp, support in delivery of development training etc. 

• To support Head of UK Programmes to provide information and advice on training, workforce and funding capability development to UKIM masjids/centres and branches.

• To support in the development of and deliver high quality core training courses and materials as an integral part of our work in order to support the development of masjids, madaris and branches. 

• To support development of Secretariat Function of the UK Programmes Team and to market training and funding support provision and oversee the recruitment and selection of learners. 

• To support training for masjid/centre and branch learners and to recruit, induct and manage external trainers and/or consultants, where appropriate.

• To support appraisal and evaluation of UK programmes 

• To provide expert support and guidance to the education department.

• To work with appropriate staff colleagues to identify and develop income generating activities that relate to provision of services from masjid/centres and branches. 

• To support the Line Manager and Executive Officer to ensure that UK programmes is compliant with funding requirements.

• To keep informed of current developments in life‐long learning, good practice, funding opportunities and appropriate quality standards and to disseminate this information.

• Where appropriate work to accreditation of training to masjids/centres 

• To liaise with awarding bodies to ensure that all conditions of centre membership, policies and procedures and relevant quality assurance systems are implemented and evidenced. 

• To maintain the administrative systems relating to the post. 

The post holder will be expected to use their initiative, be proactive and work with a wide range of people in local communities and statutory agencies.

PERSON SPECIFICATION

Education & Experience

• Experience of working with community organisations in a community development and training role E 

• Experience in programme development, monitoring, and evaluation. £ 

• Experience of conducting needs assessments. E 

• Experience of delivering training on safeguarding, health and safety, lone working, funding and bid writing. E 

Training:

• Experience of delivering training to people from diverse community groups E 

• Experience of developing training materials and delivering and managing a range of unaccredited and accredited training courses E 

• Experience of working with Muslims communities and faith communities more broadly E

• Management qualification D

• Funding qualifications D

• Teaching qualification D 

Knowledge, Skills & Abilities

• An understanding of the issues affecting local masjids and Muslims communities and the training and development needs of their staff and volunteers E

• Knowledge of Islamic beliefs and practices E

• Ability to analyse training needs and to develop a programme of learning in response to identified needs. E

• Ability to design assessment tasks and assess learners work E

• Ability to manage training provision whilst ensuring that accessibility and equality & diversity issues are addressed.  E

• Ability to communicate clearly in person and in writing to a diverse range of audiences. E 

• Ability to monitor and evaluate the impact of training provision and to report on these issues E

• Ability to use ICT including Word, PowerPoint, Excel and Outlook and to be administratively self‐servicing, creating on line forms, E 

• Able to work some evening and occasional weekends by prior arrangement. E

• Knowledge of the charity sector. E

• Good leadership and people management skills. E

• Fluent written and spoken English. E

• Report and proposal writing skills. E

• Complex problem solving and decision-making skills. E

• Commit to withhold the integrity and standards of UKIM Relief and its values. E

You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Programme Support, Risk Management, Project Compliance, etc.

REF-213 583

Head of Project Delivery 

High Wycombe, Buckinghamshire and Hybrid Working (minimum two days office) 

£94,467 (inclusive of a salary supplement) + Excellent Benefits Package

Our client's vision is to build new affordable homes to help more people who cannot otherwise buy or rent on the open market.  The Development Directorate has a programme of between 400 and 500 homes a year with S106, land-led, package deals and joint venture projects. They are looking for a Head of Project Delivery who will be instrumental in helping them achieve this delivery and their wider vision.

It’s an exciting time to join them, on the back of a busy 2024 / 2025 where the Delivery Team managed the completion of over 520 homes. The new postholder will build on this success, motivating the Delivery Team to successfully manage current and future projects.

Reporting into the Assistant Director of Development Delivery, and playing a key part in the Development Leadership Team, this role currently directly manages a team of six, whilst working closely alongside colleagues throughout the Development Directorate and the wider business. 

About you

They are looking for someone who can inspire, develop and motivate the Delivery Team, whilst ensuring successful project, programme and contract management. You will need to demonstrate your ability to do this alongside a great record of delivering diverse development programmes and a knowledge of the social housing sector.

Working via a mixture of office, remote and homeworking, you will have excellent and effective communication skills, being able to positively influence all levels of the business and a diverse range of external contacts. . This a great opportunity to join them at a time when you can have a real and personal impact on the future success of the business.
 

Important Information: 

Closing Date for applications: 12 noon, Monday the 13th of May.

Shortlisting: To take place between the 13th - 17th of May. 

Interview Date: Monday the 20th of May.

Applications

They welcome applications from all sections of the communities they work in with candidate shortlisting being conducted in line with the essential and desirable criteria set out in the person specification and any mandatory questions that may be applicable.

They review applications as received and may invite candidates to interview at any time, therefore we reserve the right to close this role earlier than the published date should a suitable candidate be identified.

They are proud to be a Disability Confident Committed employer and welcome requests for reasonable adjustments at any stage of our recruitment processes. 

The role

Leading on the planning and delivery of our healthcare professional education offer, you will work closely with our nursing, healthcare professional engagement, health information team, services team and policy, evidence and influencing team. You will lead on the development of our online healthcare professional hub content, focussing on sharing best practice, clinical updates and transferable skill development. 

You will also proactively identify gaps in education, information and support for different healthcare professionals with the aim of improving the skills, knowledge and capabilities of healthcare professionals who care for people diagnosed with breast cancer.

About you

We are looking for an experienced project manager who has experience in the planning and delivery of educational activities targeted at professionals. As an excellent communicator, you will be confident in developing and managing effective working relationships with a wide variety of stakeholders. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role can be based in any of our offices located in Cardiff, Glasgow, London or Sheffield. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home. 

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Tuesday 7 May 2024 at 09:00am 

Interview date Wednesday 15 and Thursday 16 May 2024

Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.

Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.

As estate manager, your main duties will be to:

1. Give the TMO the strategy it needs to deliver an excellent housing service for residents.

2. Ensure that the TMO is adequately and responsibly resourced.

3. Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.

4. Provide effective day-to-day leadership, management and supervision of staff.

5. Uphold a service culture which puts residents’ satisfaction at the heart of delivery. 

6. Ensure the effective delivery of the TMO’s housing management functions.

7. Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.

This could be you if you have:

• 4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;

• good knowledge of housing law or current issues relating to social housing;

• experience in procuring contracts and managing contractors;

• a proactive, can-do attitude, and an ability to motivate a team;

• excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;

• Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing. 

The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.

Please download the job description and person specification, and send your CV and Cover Letter by the closing date.

This exciting Senior Policy & Public Affairs Officer (Scotland) role will manage a portfolio of policy and influencing activities and play a significant role developing the Foundation’s policy and public affairs work in Scotland. This is an opportunity to join one of the UK’s leading charities and deliver social change by addressing the root causes of mental health problems and improving the mental health of people in Scotland.

What does the role involve?

• Developing and sustaining relationships with valuable decision-makers, influencers and allies
• Developing and implementing impactful influencing plans
• Providing policy intelligence and analysis and writing evidence-based submissions, policy reports, position papers, briefings and blogs
• Engaging with people with lived experience

What skills, knowledge and experience are we looking for?

• Ability to shape and lead policy programmes professionally and strategically, working with others
• Skill in building strong relationships with relevant external stakeholders including senior officials, elected representatives, people with experience of mental health problems and people who experience inequity
• Experience of working in a public policy role, with experience of a range of policy and public affairs approaches and work
• Knowledge of public health and/or mental health policy or a related field

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification.

Applications will close at 5pm on Wednesday, 1 May and we are unable to accept late applications.

Interviews are planned for Wednesday, 15th May and you will be asked to deliver a presentation on the day of the interview.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

The interview for this position will be held face-to-face in Glasgow. We have moved to a hybrid working model of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Head of Research Interpretation 

Permanent

Salary: £50,000 - £55,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We’re a hybrid working employer, meaning you’re required to come into the office 2 days per week, currently Tuesday and Wednesday or Thursday

Closing date: 5pm, 2nd May 2024

Interviews: 13th and 14th May 2024

Second interviews: w/c 20th May 2024

An exciting opportunity to work on WCRF International’s Global Cancer Update Programme 
 

World Cancer Research Fund International (WCRFI) leads and unifies a network of cancer prevention charities based in Europe and the Americas. Our shared vision is a world where no one develops a preventable cancer.

WCRFI is responsible for the Global Cancer Update Programme (CUP Global) which is our global cancer prevention and survival programme focussing on the links between diet, nutrition, physical activity and cancer. Forming the cornerstone of all our work, the project is the only authoritative scientific resource of its kind in the world.

We are seeking a Head of Research Interpretation who will be responsible for managing the delivery of CUP Global. You will chair the CUP Global Secretariat and also provide support to the Assistant Director of Research and Policy and the Director of Research, Policy and Innovation in the oversight and strategic direction of the programme of work. You will also contribute to other projects such as ensuring that the WCRF network has the latest global cancer statistics, including new estimates of the preventability of cancer. 

You will be educated to PhD level, with ideally at least 2 years postdoctoral experience in a research environment, in a relevant area (e.g. nutrition, cancer, epidemiology, public health). You will have a good understanding of public health and epidemiology, nutrition and/or cancer and have experience of conducting and/or interpreting systematic reviews. You will have strong people management skills, with direct line management experience.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role, using specific examples to illustrate how you meet the job and person specifications.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

As the charity grows and develops, we are keen to strengthen our infrastructure and are now seeking an experienced Human Resources Manager to join our team.

Reporting to the Head of Operations, the Human Resources Manager will lead on and support the smooth running of the HR function and the management of effective and confidential systems and processes to deliver day to day HR services. 

They will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure and act as first point of contact for HR related queries. They will also play an integral part in supporting staff and inputting into strategies that focus on wellbeing, equality, diversity and inclusion, reward and recognition, and learning and development, and ensure employees across the organisation have the skills, resilience and resources they need to carry out their work.

The Human Resources Manager will ensure the charity remains compliant with employment law, other relevant legislation and best practice and will seeks the continuous improvement of Human Resources systems, policies and procedures.

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. Providing this information is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 26 April 2024, 5 pm
Interviews will be held on Thursday 9 May 2024.