Marketing And Supporter Communications Executive Jobs

Where conflict and division increase, Cord works for peace. Where Human Rights are denied, Cord strives for freedom. Where people suffer trauma, Cord facilitates healing.

We are looking for a highly motivated and experienced Administrator to support our Fundraising activities, ensure the smooth running of our UK office and assist our Leadership Team. This is a vital role in our work to build peace by tackling the root causes of conflict in some of the world’s most challenging contexts.

The Fundraising and Operations Administrator plays a critical role in a small team.

Job Purpose:

1. Fundraising administration and donation processing

2. Running the admin office

3. Providing admin support around Cord's global operations

Areas of responsibility:

1. Fundraising administration and donation processing

Cord has a loyal and committed UK supporter base of individual donors. The primary focus of this role is to support fundraising which involves

- the processing of donations and donation record keeping using a range of digital payment systems, entering records in to the supporter database, maintaining gift aid records and coordinating with finance colleagues regarding fundraising income.

- providing high quality supporter care to Cord's donors by assisting with the mailing of newsletters, writing thank you letters and notes to donors, and fielding enquiries promptly and politely.

- a range of other fundraising tasks including administering alternative gifts, helping with reports, liaising with payment platforms to ensure smooth processes, and supporting the preparation of resources for fundraising activities.

2. Running the admin office

Cord operates a predominantly remote working structure in the UK. However, there is a small admin office in Coventry which acts as a hub for the team with desks, resources and record storage. This role is responsible for overseeing this office and ensuring that remote office services run effectively. This involves organising the phone system and providing a reception service, managing mail procedures and monitoring office email accounts. It includes keeping the office in good order by managing supplies and storage, liaising with office suppliers, contractors and building agents. It also involves maintaining key holder registers, coordinating office access for the team, fulfilling health and safety requirements such as regular assessments and updating records, inducting and maintaining health and safety awareness amongst staff, when home working and working elsewhere, and providing logistical support for UK team meet-ups including sourcing venues and refreshment suppliers.

3.  Providing admin support around Cord's global operations

Cord has programmes in eight countries throughout Africa and Southeast Asia with offices and staff in four of them. The Fundraising and Operations Administrator plays a critical role in supporting operations to support the smooth running of the organisation's internal services. This involves:

 - IT systems: supporting the digital onboarding and offboarding of staff, purchasing and disposal of computer devices, maintaining records of current system users and liaising with Cord's external IT service provider on the issuing and billing of IT licences.

- Digital record systems: to support the organisation of Cord’s knowledge management system SharePoint, keeping key organisation administration information current, maintaining digital records in accordance with GDPR.

- Human resources: supporting recruitment processes, DBS applications, reference checks, monitoring employment contract terms, liaising with Cord's external HR advisor on employment contracts and policy amendments, supporting staff inductions, HR system record keeping and reporting.

- Finance: to carry out some routine finance tasks such as verifying petty cash counts, being a bank signatory that country reviews payments against approval documents.

- support to the Leadership Team with other operational tasks as required.

About you

To succeed in this role you will be a team player who is self-motivated with an ambition to help the organisation to improve systems, processes and information sharing. The ideal candidate will be proactive and able to anticipate the needs of colleagues working remotely in the UK and abroad. They will be highly organised, with the ability to maintain records diligently, and deliver routine tasks to schedule whilst also being able to improve system and process processes that continually increase efficiency. They will need to be comfortable using and adapting to a wide range of digital tools. They will have a close eye for detail, be numerate and able to interact with a diverse range of people.

We understand that people may not have all the desired prior knowledge and experience but here are some that would be beneficial, although they could be learned whilst in post:

- understanding of office health and safety good practice

- GDPR regulations in relation to personal data

- experience of using a relationship database system (Netsuite or similar)

A world-class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.

The Role

We are seeking a driven, talented, energetic and creative individual for the role of Director of Development. This is a one-year maternity cover post.

In this role, you will work closely with and report to the Principal and Chief Executive and will be responsible for implementing and delivering a comprehensive and coherent fundraising strategy for LAMDA.

You will lead and deliver major gift campaigns, including the biennial Gala, to ensure the sustainability and success of LAMDA as the world’s leading centre for drama training. With the ability to work collegiately and collaboratively with all staff and stakeholders, you will have demonstrable experience in implementing and delivering a successful major fundraising strategy.

To be successful, you will be confident and proactive, a verbal and written communicator and a skilled networker with a very strong track record of relationship building. Additionally, you will have proven experience of working in a senior fundraising role in the arts, higher education or charity sector.

In this role, you will work 35 hours per week (9.30 am – 5.30 pm), Monday to Friday, with the flexibility to work outside these hours to attend events and productions in accordance with business needs.

Application Process

For a full job description, please visit our website via the Apply button.

We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.

To apply, please provide:

• A covering letter to tell us a little about yourself and why this position interests you
• Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description; include any practical examples that you may have
• A CV
• A completed equality and diversity monitoring form

To be considered for this role, please send the above information by e-mail to the HR Department.

Closing date: 5.00 pm on Sunday 16 June 2024
Interview date: w/c 24 June 2024

Equality, diversity and inclusion are essential values at LAMDA, and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under-represented groups. We are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats.

As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

LAMDA is committed to safeguarding and protecting the children and adults who use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services.

LAMDA Limited, 155 Talgarth Road, London W14 9DA, United Kingdom.
Registered in England No: 364456. Registered Office: as address.
Registered Charity No: 312821.

We have an exciting opportunity for a Fundraising Research & Stewardship Executive to join The London Clinic on a hybrid working model.

Job Profile

Your role will be to research and monitor a pipeline of prospects, and work with the team to update and steward current donors, also identify and research new prospects and community and corporate partners. You will also carry out research to support fundraisers to make informed decisions to engage, cultivate, and solicit gifts from prospects and peer to peer networks.

You’ll provide insights into new areas of prospecting to continually replenish the pipeline with high-capacity prospects in order to meet current and future income and community outreach targets. You will support the development of stewardship documents for donors, with related statistics and outcomes information and stories. This will include playing a role in managing our charity governance group internally.

Job Type: Full-time, permanent position - 37.5 hours per week.

Shift Pattern: Monday to Friday - core hours 9am – 5.30pm.

Job Location: Park Square West, London, NW1 4LJ (Close to Regents Park/Baker St tube stations).

Salary: Competitive attractive inclusive salary of £35,000 p.a.

Benefits package: We offer a comprehensive package which includes:

• A contribution pension scheme (total annual contribution up to 20%)
• Private Medical Healthcare
• 33 day’s annual leave (inclusive of bank holidays)
• Season ticket travel loan
• A wide range of discounts with a variety of retailers and services.
• We also offer excellent career development; with clear career pathways and access to further education.

Key Duties

• Lead and carry out prospect research activity, including proactive research into new prospects, including individuals, trusts, or companies.
• Carry out research and engage with community partners.
• Create prospect profiles as needed to inform engagement with supporters and potential supporters.
• Maintain a prospect management system that provides accurate reporting.
• Undertake due diligence and corporate risk assessment on potential funders.
• Keep up to date with market and philanthropic trends and use this to inform our research approach.
• Build relationships with consultants and staff through the Clinic to build beneficial collaborative working to identify donors.
• Creating marketing materials

Skills & Experience

• Previous experience working for a charitable organisation.
• Experience of developing fundraising strategies for a charity
• Understanding of how to research potential donors and supporters
• Adaptable excellent written and verbal communication 
• Strong relationship-building skills with both internal and external stakeholders at all levels

Please apply via our website.

About the London Clinic

Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with 8 state-of-the-art facilities, and circa 1350 employees where we are dedicated to providing our patients with expert, individualised treatment and care. Our main hospital spans 8 floors comprising of 150+ patient beds and 10 operating theatres, including a Hybrid theatre and two minimally invasive/day surgery theatres. Speciality areas include, General surgery; ENT; Gynaecology; Hepatobiliary; Neuro-spinal; Ophthalmic; Orthopaedic; Plastic and reconstructive; Robotic; Urology; Vascular & Weight loss surgery (bariatric surgery).

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

Individual Giving Officer
Salary:  £27500 to £30,000 FTE 
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week OR Part time 30 hours per week over 4 days 
Location: Hybrid / Hatfield

Are you passionate about fundraising? Would you like to play a key part within a growing charity focusing on making a difference to vulnerable young people in your local area? We would love to hear from you!

Herts Young Homeless work with 16-24 year olds who are homeless, at risk of homelessness, those aged 10-15 whose families are at risk of relationship breakdown and those aged 18+ who are in housing need and have mental health and substance misuse problems.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

Job Purpose:

• Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
• Have day to day responsibility for the Individual Giving income stream
• Manage a portfolio of existing Individual Giving supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors.
• Improve supporter retention and maximise donors’ lifetime value to hyh
• Manage, develop and lead on the use of hyh’s CRM effectively to segment data and make insight-led decisions. This includes developing new reports, liaising with the external CRM consultant to make improvements, writing up procedures and training members of the team in best practice.
• Acquire and develop new donors through solicitation and stewardship plans using a supporter journey programme to build engagement and loyalty.
• Develop marketing and comms materials through digital and other channels to deliver the programme.
• Maximise all opportunities to develop regular giving, appeals, one-off occasion donations, in-mem and legacy

Skills:

• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
• Excellent interpersonal skills with the ability to build rapport and communicate sensitively; negotiating effectively to generate support among people from diverse backgrounds and all levels
• Strong analytical and methodical IT skills
•  Approachable, creative, ‘can-do’ attitude
•  Ability to motivate others and work as part of a team
• ·Good numerical skills

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024).

You will manage a team of two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.

You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.

The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.

This unique position will contribute to the strategic development of the charity, allowing the right individual to bring expertise from previous roles to expand external partnerships and influence.  Keychange is a Christian Charity working in elderly social care and homeless communities.  Keychange provides care, support, development, and well-being services across nine sites in England, consisting of seven residential Care Homes for older people and two Housing Communities for young people, with an additional housing site in development. Our office in London provides a support function of central services to our communities to enable them to operate at the most effective level with a focus on delivering quality care and support.

The Director of Strategic Partnerships reports to the CEO and is a part of the Senior Leadership Team (SLT) along with the Director of Finance, the Director of Operations and Facilities Business Manager.  The SLT is responsible for the leadership, culture and oversight of Keychange in the Central Office and Community Sites.

Key focus of this role:

• Driving external partnership growth, including instigating national and local partnerships
• Advocacy and influence, including understanding local and national government and policy targets and sector themes and trajectories
• Maximising current impact and opportunities and developing new sites
• Communications, Marketing, and Fundraising
• Member of the Senior Leadership Team providing leadership in areas of vision, values, culture and mission.

Please refer to the job description for full remit and expectations for this role, together with essential experience and person specification, and outline how you fulfil these within your cover letter.

Exeter-based cancer charity, Force, is well known and much loved for its incredible work supporting people who have had a cancer diagnosis and their families with a range of support.  Their longstanding CEO is now retiring and the search has begun to find that special person to lead the charity into the future.  We are delighted and honoured to be supporting the Board with this important appointment.

The current CEO has worked hard to ensure that the nurturing and caring aspect of the charity’s work is reflected across the organisation.  You can see this in the way that everyone is treated – clients, families, staff, volunteers, supporters and trustees.  We are looking for someone who understands and upholds these values but equally has the resilience and clarity of thought to navigate through the complex landscape of cancer services and support.  You will have held a senior leadership role within the voluntary sector for at least two years and understand the legal framework within which charities operate.  Previous experience of working with a voluntary Board of trustee/directors will be hugely helpful and, naturally, you will be financially astute. 

Of course, you will be an inspiring and confident communicator, able to engage with and present to a range of audiences as well as working with local media.

Please download the information pack for further information about the role, the charity and how to apply.

THE CANDIDATE

We are seeking an individual who is poised to take the next step in their fundraising career. The ideal candidate is a skilled networker and communicator, capable of building strong relationships and understanding the motivations of our corporate partners.

While prior experience in events, charity, or fundraising is beneficial, what matters most is your genuine passion for charity and working with your team to achieve the shared goals of our organisation.

This role will require occasional work outside of standard office hours, including evenings and weekends.

Above all, your commitment to our mission and the well-being of our families should shine through in all interactions with our supporters.

THE ROLE

As the Corporate Fundraiser at Zoe’s Place Liverpool, you will play a pivotal role in supporting our mission by contributing to the delivery of our overall income generation strategy.

Your primary responsibilities will include researching and cultivating relationships with corporate supporters to drive sustainable income growth. Collaborating closely with the Senior Corporate Fundraiser, you will ensure that potential corporate partners share our mission and values, while providing ongoing communication and stewardship.

This is an exciting time to join our team as we embark on a Capital Appeal for a new, state-of-the-art Liverpool Hospice. You will be part of a dynamic environment full of enthusiasm and passion, both within our staff and the local community, as we work together to achieve our goals.

This role offers a hybrid working arrangement, allowing you to work remotely up to two days per week, with the remainder of your time spent at our Liverpool-based hospice in West Derby.

ABOUT US

Zoe’s Place provides respite, palliative and end of life care to babies and children from birth to five years old with life limiting or life-threatening illnesses, with our team of specialist nurses offering round-the-clock care and support. We’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.

*If you would like to have an informal chat about the role, please feel free to contact Gina, Senior Corporate and Major Donor Fundraiser at the hospice*

ID: 1204 Head of Corporate Partnerships

Salary:

- Starting at £46,796 FTE per annum, raising to £54,186.

- If office based, additionally, £3,679 Inner London Weighting FTE per annum

- If home based, additionally, £480 home-based allowance FTE per annum

Location: Either homebased or based at our Head Office, London, N1 7GR.

If office based, we typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours:  Full-time (37 hours per week).

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity committed to building stronger families and supporting people through change, challenge and crisis.  Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in some 200+ community-based services, as well as supporting thousands more through our national helpline, FamilyLine, which offers free and immediate support to adult family members, and through national schemes like the National School Breakfast Programme.

This is an exciting time for an experienced corporate partnerships leader to join our high performing corporate partnerships team. Family Action is currently undertaking a major brand review and will soon be launching a new website, with income generation a key priority. We have several existing high value partnerships including with Barclays, NewDay and Poundland Foundation. For new business opportunity, our broad range of services allows alignment with partners across many sectors. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.

Main Responsibilities:

• Leading the team in planning and delivering new business activity, drawing on business need, our organisation strategy, sector trends, meeting agreed annual income targets. 
• Ensuring account management of all corporate partnerships is delivered with skill and diligence. Leading the team in maximising the impact of partnerships through outstanding relationship management.
• Embedding corporate partnerships in the strategic development of the organization, promoting and advocating for current and prospective partners in strategic discussions at Family Action. Integrating and aligning corporate partnerships activity with wider organisational priorities.
• Proactive and supportive line management of the corporate partnerships team, which currently comprises 3 x Corporate Partnerships Managers, 1 x Fundraising Officer and the Toy Appeal Temporary Assistant (Christmas)

Main Requirements (for details check the job description and person specification):

1. A proven fundraising leader with an in-depth understanding of and experience of working on a wide variety of corporate partnerships
2. Demonstrable experience of successful new business work, securing 6 and/or 7 figure opportunities.
3. Extensive account management experience, ideally across a range of sectors
4. Excellent communication skills, including the ability to speak confidently both formally and informally to a range of audiences as well as strong writing skills.
5. A commitment to social justice and a passion for helping families to thrive.

Benefits:

- annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

For an application pack and further information please visit our website, details are on the advert PDF document.

Please email completed applications to: inbox (6) details on the advert PDF document

Closing Date : Monday 17th June 2024 at 9:00am

First Interviews are scheduled to take place from 24-28 June virtually, with slots throughout the working day and early/late slots available.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnic minority groups, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Head of Public Fundraising (Interim)

Be there when it matters

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Are you a seasoned and inspirational public fundraising leader with a proven track record of leading significant income growth through Public Fundraising/Individual Giving programmes across multiple channels. Are you looking for your next career move and interested in making a real difference in an ambitious, evolving organisation?

If so, Sue Ryder has a fantastic opportunity to be our new Head of Public Fundraising leading the Public Fundraising team to grow sustainable income and maximise return on investment to support the delivery of our new Sue Ryder vision and strategy.

Reporting to the Deputy Director of Fundraising you will lead the existing Individual Giving, Lottery activity and help to evolve our integrated activity and digital fundraising expertise working closely with our MarComms teams.

Key Skills

· Proven strategic leadership skills that develop, empower and motivate teams to achieve objectives and deliver quality outputs.

· Specific experience of setting up and/or leading successful digital fundraising programmes.

· Strong communication and negotiation skills with the ability to influence at all levels and across complex programmes.

· Significant experience of leading/influencing the development of Supporter Journeys including knowledge of how data can best be used to support activities and drive supporter value.

· Excellent relationship management skills and understanding the motivations of donors, supporters and volunteers.

· Experience of playing a leading role in the development of creative propositions that maximise return on investment whilst supporting the aims of the charity brand

Key Responsibilities:

· Lead and accelerate the growth of sustainable income from Public Fundraising within agreed expenditure budgets and maximise return on investment. Currently encompassing Individual Giving, Lottery and Events.

· Lead and motivate the Public Fundraising team, ensuring that objectives are embedded and team members have the tools and support needed to succeed.

· Lead the collaboration with marketing and communication teams to integrate fundraising with brand, marketing and digital activity and optimise impact.

· Establish digital fundraising resource, skills and activity within the programme, collaborating closely with the central digital team and leading relationships with external agencies

· Work with the Supporter Experience, Data and Insight team to maximise the effectiveness of supporter journeys across fundraising.

· Play an active part on the Fundraising Senior Leadership Team including developing fundraising strategy and plans.

Competitive Benefits Package

· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme

· EAP support scheme

· Staff discount with thousands of retailers

· Enhanced maternity, paternity and adoption pay

· and lots more. Please visit our careers website for the full list.

Closing date: 27th May

Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you.

Join the team and be there when it matters.

Join our great team at Carer Support West Cumbria delivering support to unpaid carers of all ages, helping them carry out their caring role and maintain their own wellbeing by providing a flexible and varied programme of services that meet individual needs along their caring journey.

We are recruiting an Operations Manager who will manage the volunteer, benefits support and data and communications projects as well as identifying and developing new service initiatives and projects. The post holder will also develop and implement a performance framework ensuring collection and interpretation of data from all sources, benchmarking, monitoring and evaluation to identify areas of improvement throughout the organisation.

This role will give you the chance to contribute to a successful established charity and be at the forefront of creating positive change in your community.

If you are passionate about making a real difference to someone’s life, this could be an exciting opportunity for you.

Our generous employment benefits include:

• Being part of an energised, passionate team
• Flexible and hybrid working opportunities
• Pension Scheme with 7.5% employer contribution
• Generous annual leave allowance
• Supportive working environment with a focus on mental health and wellbeing
• Training plan with opportunities for continuing professional and personal development
• Based in the town of Cockermouth on the edge of the Lake District National Park

Visit our website to download the Application Pack containing the Job Description/Person Specification and an Application Form.

We need an events manager who is adept at managing projects and events, working with our fundraisers and encouraging our supporters to get involved in our events such as our annual trek, the prestigious Care Sector Ball, and all the other events we’re involved in. The right person will have the confidence and persistence it takes to persuade, cajole, prod and encourage fundraisers to do as much as they can to raise funds for us. You need to be proficient at managing the admin that goes with events, including using fundraising platforms such as Just Giving and Enthuse to engage with fundraisers and provide regular reports on the income raised. We will also need you to organize hotel, travel, conference arrangements for the team.

You must be based in England, to help us keep travel costs down as much as possible. The role is home based, with travel to fundraising events, conferences and network meetings, and with travel every 10 weeks or so to central London for team meetings.

 You must be a determined self-reliant professional though also a team player, to effectively coordinate and execute events and other activities, and be passionate about events management and fundraising to enable us to raise as much money as possible for the charity. 

Skills & Qualifications:

• Determination and a ‘can do’ attitude
• Well developed interpersonal skills, particularly around negotiation, persuasion, motivational and collaborative attributes
• Experience of managing fundraising platforms such as Just Giving and Enthuse
• Excellent organisation and planning skills
• A high level of accuracy and attention to detail
• Good IT skills particularly MS Office packages
• Ability to produce reports and information based on income received through fundraising and other platforms
• Excellent verbal and written communication skills
• Ability to work under pressure
• Must be able work in a fast-paced environment 
• Work well in a team but also be self-motivated

To be successful in this role you must have:

• Experience in event management, preferably in the charity sector, and be able to demonstrate a strong track record in fundraising and achieving financial targets.
• Creativity and confidence with a strong sense of determination willing to persevere to engage and encourage potential fundraisers.

• The ability to build professional relationships, tell the charities story in order to engage supporters and remain upbeat and positive when in challenging situations.

  The willingness to get stuck in, to attend events to cheer our fundraisers to the finishing line and to encourage others to take part.

The role will support the organisation with with social media management, content creation, campaign support, community management, evaluation, and team coordination

Key responsibilities:

• Develop platform-specific content, including TikTok videos, member stories, and explanatory content on the Charities purpose
• Assist in community management on social media platforms, including responding to comments, messages, and engaging with followers
• Assist regions, branches, and activists with social media campaign distribution, media library administration, and content creation
• Produce regular social media reports to assess member engagement and content performance
• Manage the organisation team on Canva, consisting of regional, service group, and staff comms, to ensure consistency and quality in visual assets
• Work with all teams within the Communications unit and Press team to design and produce engaging social media content and assets
• Provide temporary staff cover for digital roles as required

Successful candidate profile:

• Proficiency in social media management and content creation, including video editing.
• Creative skills and initiative to generate new social content
• Experience in repurposing press releases and editorial content for social media
• Strong communication skills – written and verbal
• Experience with Canva or similar design tools for team coordination and visual asset creation.

Agency Reference Number: J80687

Working pattern: Hybrid, 2/3 days in the office per week

Location: Central London 

Duration: 3 month initial contract (likelihood of extension) 

Daily Rate: £154-175 PAYE inclusive of holiday pay

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates

The Talent Set are delighted to be partnering with a prestigious Health Charity to support their search for a  Legacy Executive to join their team.

The charity offers a flexible working environment, offering a hybrid working pattern of 2 days/week from their Chelsea/Sutton office.

The Legacy Executive will work collaboratively across the charity to deliver core elements of the legacy marketing programme, whilst providing the highest-quality supporter experience through multi-channel communications and one-to-one stewardship. 

You’ll be a proactive, highly organised individual, eager to build on your existing experience within the legacy and/or charity sector. With strong communication skills and the ability to provide an excellent, personalised stewardship experience for supporters, you will be instrumental to the success of legacy giving during an exciting period of growth!

The charity offers an incredibly collaborative work environment with incredible opportunities to develop and grow skillsets. 

Key Responsibilities:

• Be the first point of contact for Legacy enquiries, providing excellent and personalised one-to-one stewardship to supporters through phone, email and letter communications
• Manage the Legacy welcome journey by offering a high-quality supporter experience that leads to long term relationships
• Provide exceptional supporter care by responding to legacy and fundraising queries
• Ensure scripts & letter templates are maintained and reviewed on a regular basis
• Maintain efficient processes and accurate recording on database systems
• Support with the planning & delivery of acquisition and stewardship communications to supporters across a range of channels
• Work closely with internal and external stakeholders, ensuring campaigns remain on schedule
• Monitor & report on campaign performance to inform future planning & decision making

Key skills include:

• Passion for stewardship and/or overseeing supporter journeys
• Experience working with a fundraising database
• Understanding of working in a project setting, with the ability to manage aspects of a project
• Excellent communications skills (both written and verbal) with the ability to build relationships
• Strong organisational skills with excellent attention to detail
• Experience in copy-editing and proofreading
• Ability to respond sensitively and appropriately to emotional circumstances, including bereaved donors

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.