From Bernie Sanders to Greenpeace UK, progressive organisations are using digital mobilisation to activate hundreds of thousands of campaigners and raise millions of pounds online. Forward Action believes that a digital mobilisation model - where organisations use digital channels to drive hundreds of thousands of supporters to take advocacy, fundraising and volunteering actions - can revolutionize campaigning and fundraising in the NGO sector. However, its potential is still largely untapped in the UK. We help progressive organisations build digital mobilisation programmes and, as our Marketing and Partnerships Officer, you will work to help grow the number of organisations using a digital mobilisation model to drive real-world change.

You will manage our online marketing programme, working to keep establishing Forward Action as a thought leader in digital mobilisation and finding ways to share learnings from our innovations for the rest of the sector to benefit from. You’ll run the day-to-day operations of our partnerships programme, acting as the primary point of contact for prospective partners and delivering the administrative and coordination work needed to move organisations smoothly through from first interaction to a productive partnership. And finally, you’ll have the opportunity to develop your skills in relationship building, supporting our Partnerships Director to build stakeholder buy-in on projects.

If you’re passionate about digital marketing, enjoy building relationships, are well organised and would be excited to help spread digital mobilisation across the charity sector, this job is for you.

This is a permanent role, with the freedom to work both in our London office and remotely from home, although during lockdown you will, of course, only work from home. Once lockdown is fully lifted, it’s likely you will need to be able to travel to meetings in London once or twice a week. You can work either four or five days a week. Applications close Sunday 2 August.

Who we are

Forward Action is a digital mobilisation agency for progressive causes. We help our partner organisations reach new supporters, then mobilise them to become activists and donors. We have been in the engine room of some of the most successful election and charity digital campaigns of the last few years, helping our partners add millions of new supporters to their email lists, raise more money online (from more donors) and create campaigns that have led to real-world change.

Our values are critical to us: we will only work with causes that make the world a better place. You will get to work with some of the most inspiring and impactful organisations in the sector - such as Greenpeace, Cancer Research UK, and Amnesty International - and spend your days helping win progress on everything from climate change to homelessness.

You will be working at the cutting edge of digital mobilisation. We trust in data rather than our gut instincts, so we are constantly testing and iterating in our work in order to challenge assumptions and drive better results. We are an agile, fast-moving team, and you will have the opportunity to rapidly develop and expand your skills and experience. 

One of our fundamental values is that all our work should drive real-world, measurable results. But we also believe that the greatest progressive impact we can have is to give our partner organisations the skills, knowledge and culture they need to do what we do themselves. We want to spread our skills and way of working across the progressive sector, not make our partners dependent on us. You will play a key role in this in your job.

What you’ll do as part of our team

• Manage our marketing and thought leadership work

  • Identify and apply for opportunities for Forward Action to speak at conferences and events, and occasionally speak at them yourself (if this is something you’d like to do)

  • Oversee our content calendar for our blogs and social media channels, and commission other team members to write content that shares our learnings and further establishes Forward Action as a thought leader in digital mobilisation

  • Launch and run our email programme to share results and learnings from our work

  • Organise occasional evening drinks, coffee meetings and other social events with partners (and attend them yourself)

• Run the day-to-day operation of our partnerships programme

  • Be the primary point of contact for prospective partners over email, from their first interaction with us through to the point we start work together

  • Identify and organise opportunities for our partnerships team to share advice and learnings with both current and prospective partners

  • Run our project setup process, ensuring we’re completing all the administrative setup work needed for each new project

  • Run our invoicing process, using our bookkeeping system to send out invoices for each completed project

  • Assist with quoting and, occasionally, proposal writing for smaller projects

• Develop your skills in building relationships with partners

  • Join calls with our Partnerships Director and new prospective partners to discuss how Forward Action can help them hit their goals

  • As a development opportunity in the role, you will act as the partnership owner on occasional projects, building relationships with partner stakeholders and helping our team break through process challenges or blockages during projects.

Benefits and working culture

Pro Rata Salary: £31,431 if you live inside London, £28,063 (plus £3,000 travel expense allowance) if you live outside London. We have a generous pay increase system, so every year your salary will increase in line with inflation, and if you hit your professional development goals you will also move up a pay grade. If you move up a pay grade your pay will increase by £1,123 - £1,258 pro rata depending on whether you live outside London or in London.

Contract Term: This is a permanent contract. The role can be either full time or four days a week.

Location: At home during lockdown; post-lockdown, in our Hoxton office, with the option to work remotely. Ensuring our team is open to people who live outside London and enabling staff to work flexibly are important values to us, so you’ll have the freedom to work from home regularly. Many of our meetings are held via video conferencing, but post-lockdown you will need to attend meetings with clients in London fairly regularly - once or twice a week on average.

Holiday: 25 days/year (pro rata), plus bank holidays and the week between Christmas and New Year.

Extra holiday for travelling sustainably: We’re a member of the Climate Perks scheme, so you’ll have an extra two days of holiday a year if you use them to travel by land or sea instead of taking a flight.

Maternity and Paternity/Long-term partner parental leave: For a small organisation, we’re proud to have a generous and progressive parental leave policy. Maternity leave is 12 weeks at full pay, 14 weeks at 50% pay. Paternity/Long-term partner parental leave is 6 weeks at full pay.

Working culture and hours: Our team is open, inclusive, friendly, respectful and kind. People from communities that traditionally experience discrimination on the basis of race, ethnicity or immigration status; women; new parents; people with disabilities; and LGBTQ+ people are especially encouraged to apply.

We work eight hour days (including a 30 minute lunch break), with core hours of 9:30am-4:30pm. We put a lot of importance on ensuring everyone finishes on time: while there are some times when you’ll need to stay a little later to finish work, people in the team rarely work more than 45-60 minutes late. No one ever works on weekends or their holidays.

You will be ambitious, creative and results driven, passionate about the capacity of digital engagement to influence behaviour and inspire action, and able to persuade and influence others, including those without specialist marketing skills or digital understanding. You will have exemplary experience in digital content and marketing in a high profile or charitable context and excellent project management skills.

Reporting to the Director of Marketing and Communications, this role is pivotal in the future development of the Charity as a nationally recognised brand. With a new website due to be launched this summer, the role will ensure the effectiveness of our online content to inspire and engage our target audiences, and the ability of our digital marketing activity to build trust and affinity with our supporters, thereby increasing donations. With a major brand campaign planned for 2020/21 this role has a vital part to play in realising the ambitions of our corporate strategy.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 14,000 dogs; we never put a healthy dog down. 

The Digital Experience department creates a seamless and integrated digital experience for our customers. The team includes experts in digital product, digital marketing and social media as well as ensuring we are providing a first-rate end-to-end experience for dog lovers, dog owners and supporters. 

The Digital Experience team sits within the Communications and Digital directorate. Communications and Digital plays a central role at Dogs Trust. We help people know, love and understand the charity and take action to support the charity’s work. We use our understanding of Dogs Trust and audience need to produce impactful and creative on-brand communications, liaising with the media and celebrities, and engaging directly with our supporters. We also play a crucial role in evolving the digital supporter experience and use our internal communications expertise to communicate key messages to employees across Dogs Trust.

The Digital Marketing Officer supports the implementation of the marketing activity of Dogs Trust through digital channels to key audiences – encouraging engagement and action, and helping people know and love the charity and support our work. Working with the Digital Marketing Manager, this role will lead on day-to-day email marketing, search marketing and digital advertising with an additional focus on digital fundraising.

To apply, please submit your CV and cover letter via our online application form. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us a Direct Marketing Manager responsible for Individual Giving.  This role will support offline activities including Direct Mail and Telemarketing, DRTV campaigns and Donor Care activities.  This role will play a key part in the success of our annual fundraising programme.  The individual will be a confident communicator and will have the opportunity to gain a huge amount of experience across multiple channels and fundraising strategies.  If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES  

· Support the Direct Marketing Fundraising Manager on acquisition and retention offline fundraising activities, leading on a number of projects across Direct Mail, Inserts, Door drops, Press advertisements, Telemarking and DRTV;

• Work collaboratively with the Digital Fundraising Manager and Executive to provide an integrated supporter experience across channels;
• Manage campaign development, from creative briefing, through to artwork;
• Manage the production process, developing supplier brief and managing approval stages;
• Work with multiple suppliers and internal stakeholders, to ensure campaign timings and the annual programme are kept to;
• Manage end-of-campaign supplier reviews;
• Manage campaign fulfilment, monitoring response to identify issues and opportunities to improve the donor journey; 
• Support with charity data projects, including mailing file development, data cleansing, and SALESFORCE management;
• Ensure cost effective fundraising, maintaining campaign budgets and spotting opportunities to improve ROIs and reduce spend;
• Scope new fundraising themes, research new content areas, and manage content from the field;
• Support with competitor research and mystery shopping projects;
• Support with qualitative and quantitative donor research;
• Support on the development and launch of the new welcome programme; 
• Support on telemarketing campaigns, manage script approvals, support caller briefing and training and campaign evaluation;
• Participate in training seminars, workshops and skill shares where applicable. 

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of project managing direct marketing campaigns, preferably within the charity sector;
• Experience of project managing suppliers and campaign scheduling; 
• Experience of writing creative briefs; 

Essential Skills/Knowledge

• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment;
• Good attention to detail, strong ability to proof-read and pick up inconsistencies;
• Able to demonstrate flexibility and willingness to do what it takes to get the job done; 
• Strong presentation, communication (written and verbal) skills, and interpersonal skills; 
• Excellent stakeholder and relationship management skills 
• Proficient in Microsoft Word, Excel, PowerPoint, Project 

Desirable Skills/Experience

• Experience working across a broad channel mix (Direct Mail and Telemarketing would be advantageous;) 
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.
• Completed an undergraduate degree 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

When applying for this role, please ensure you download a copy of our application from the documents section of our online portal and submit your completed version of this before submitting. 

There has never been a more important time to join the Age UK fundraising team. Against a backdrop of a broken social care system and millions already turning to Age UK for help, older people are amongst those hardest hit by the current pandemic. Calls to our trusted Advice Line have doubled and requests for telephone friendship have treble. We have been moved by the public support for our Coronavirus Emergency Appeal, but we must raise vital future funds to ensure we can be there to help and support older people as they rebuild their lives.

Our Fundraising team has an ambition to grow our income beyond £60M in the next three years. We are investing in an ambitious Fundraising strategy to help us deeply engage more supporters and partners in our work, so that we can be there for the millions of older people who need someone to turn to.

We are looking for a manager in our Individual Marketing Acquisition team. The team's goal is to attract new supporters to support us financially for the first time and win back those that have lapsed, which is pivotal to the success of our strategy. The Acquisition team work across a variety of direct marketing channels to deliver campaigns, develop new propositions and new fundraising products. Using audience insight we find the moments that are important for potential supporters and understand their motivations to best engage them with our cause. This is an exciting opportunity for an individual who has experience working in a direct marketing acquisition team and has proven experience using supporter focused strategies to grow supporter acquisition. In this role you will be able to develop your management skills, fundraising skills, strategic thinking and work as part of an ambitious and collegiate individual marketing team.

This opportunity would best suit a direct marketer who has experience acquiring new/winning back customers/supporters and driving revenue/sales increases. We're looking for someone who can coach, empower and motivate a team, whilst providing strategic direction.

You will

* Manage and monitor the business plan and budget for your areas of responsibility across loyalty initiatives
* Responsible for building the strategy, briefing and working with Executives to deliver Loyalty campaigns.
* Responsible for ensuring that all campaigns within your team are project managed to deliver quality, high performance communications in budget, with appropriate response handling processes and on-going programmes delivered within agreed time frames.
* Complete monthly financial reporting.
* Responsible for effective line management of two Direct Marketing Executives.
* Work collaboratively with other team members and departments to ensure opportunities for innovation are explored, improvement to business performance, supporter satisfaction and lifetime value is at the forefront of the programme.
* Manage relationships with external agencies and suppliers
* Have a good understanding of Charity and data protection legislation and meet relevant Fundraising Regulator, DMA, TPS & Charity Commission guidelines.
* Take a bold approach to innovation, continually look to test and learn to engage new/win back existing audiences.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* Perkz (online employee benefits scheme offering discount with UK retailers.
* You Did It Awards - recognition awards from £100-250.

Additional Information

This role is London based with Flexible working. Age UK's office is currently closed and will open from 1st September 2020.

For a full list of benefits please click here https:// www.ageuk. org. uk /about-us/jobs/ employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

There has never been a more important time to join the Age UK fundraising team. Against a backdrop of a broken social care system and millions already turning to Age UK for help, older people are amongst those hardest hit by the current pandemic. Calls to our trusted Advice Line have doubled and requests for telephone friendship have treble. We have been moved by the public support for our Coronavirus Emergency Appeal, but we must raise vital future funds to ensure we can be there to help and support older people as they rebuild their lives.

Our Fundraising team has an ambition to grow our income beyond £60M in the next three years. We are investing in an ambitious Fundraising strategy to help us deeply engage more supporters and partners in our work, so that we can be there for the millions of older people who need someone to turn to.

We're looking for a manager in our Individual Marketing Loyalty team who will help to deliver a best-in-class loyalty programme that inspires supporters to continue to support the work of Age UK, which is pivotal to our strategy. The Loyalty team work across a variety of direct marketing channels to deliver campaigns, develop multi-touchpoint journeys and grow supporter loyalty. Using audience insight we find the moments that are important for supporters and understand their motivations to best engage them with our cause. This is an exciting opportunity for an individual who has experience working in a direct marketing retention programme in a dynamic and fast-paced environment. In this role you will be able to develop your management skills, fundraising skills, strategic thinking and work as part of an ambitious and collegiate individual marketing team.

This opportunity would best suit a supporter/customer loyalty specialist who has direct marketing experience in growing supporter lifetime value as well as managing a team (desirable, not compulsory). We're looking for someone who can coach, empower and motivate a team, whilst providing strategic direction.

You will

* Manage and monitor the business plan and budget for your areas of responsibility across loyalty initiatives
* Responsible for building the strategy, briefing and working with Executives to deliver Loyalty campaigns.
* Responsible for ensuring that all campaigns within your team are project managed to deliver quality, high performance communications in budget, with appropriate response handling processes and on-going programmes delivered within agreed timeframes.
* Complete monthly financial reporting.
* Responsible for effective line management of two Direct Marketing Executives.
* Work collaboratively with other team members and departments to ensure opportunities for innovation are explored, improvement to business performance, supporter satisfaction and lifetime value is at the forefront of the programme.
* Manage relationships with external agencies and suppliers
* Have a good understanding of Charity and data protection legislation and meet relevant Fundraising Regulator, DMA, TPS & Charity Commission guidelines.
* Take a bold approach to innovation, continually look to test and learn to grow donor Loyalty.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* Perkz (online employee benefits scheme offering discount with UK retailers.
* You Did It Awards - recognition awards from £100-250.

Additional Information

This role is London based with Flexible working. Age UK's office is currently closed and will open from 1st September 2020.

For a full list of benefits please click here https:// www. ageuk. org. uk /about-us/ jobs/ employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Marketing Manager – Part Time (Contract)
London, W1 (currently working remotely) 

About Us

Established in 1948, Tavistock Relationships is a leading charity that delivers and develops advanced practice, training and research in therapeutic and psycho-educational approaches to supporting couples. 

We provide a wide range of training services, 20,000 sessions of counselling and psychotherapy a year, and have secured funding for a number of innovative delivery and research projects.

We’ve more than doubled in size in the last six years and have exciting plans to extend our reach physically in the UK and online around the world. As part of this, we’re repositioning our organisation, transforming our website and expanding our training (particularly our online offer) and clinical service reach to many overseas territories.

As such, we are currently looking for a Marketing Manager to join us and support the delivery of these projects. This is a 12 month fixed-term contract, working 22.5 hours (three days) per week.

The Benefits

- Salary of up to £30,000 pro rata
- Pension (6% employer contribution)
- Cycle to work scheme
- Contribution towards eye tests
- Weekly fruit bowl
- 25 days’ annual leave pro rata plus Bank Holidays

If you are a hands-on marketing professional with experience of creating offline and digital marketing plans, this is a great opportunity to take on a part-time role where you can make a real impact. 

You will have the chance to play an integral role in the evolution of our organisation and contribute to the development of our online voice and presence. 

We foster an open, welcoming atmosphere where employee wellbeing is paramount and all staff are supported to pursue their professional ambitions.

The Role

As the Marketing Manager, you will implement our marketing plans and support the delivery of our projects, including our website overhaul. 

This is an exciting role that will cover marketing and communications, online and digital, social media, data and reporting activities. Some of your duties will include: 

- Working with teams to create plans to recruit and engage target audiences 
- Acting as a brand and style guardian for the organisation 
- Creating our international marketing and engagement plan
- Enhancing our website and online products and infrastructure
- Working with the Marketing and Design Co-ordinator to devise, create and repurpose compelling content
- Planning and creating content for our social media platforms

About You 

To join us as a Marketing Manager, you will need: 

- A proven track record of creating and implementing a wide range of offline and digital marketing plans, especially website delivery projects
- Experience of developing and implementing social media campaigns, particularly Facebook, Twitter, YouTube, LinkedIn and Pinterest 
- Detailed knowledge of SEO and PPC acquisition strategies to deliver customers 
- Knowledge of dynamic email marketing techniques 
- Previous success in recruiting or acquiring delegates, students, customers and/or clients in the training, events, health/social care, clinical or academic sectors

A digital and/or professional marketing qualification would be beneficial to your application, as would experience or developing market intelligence and using it to inform marketing planning. Familiarity with basic press work, releases working with trade and national media would also be an advantage.

Other organisations may call this role Marketing and Communications Manager, Communications Manager, Online Marketing Manager, Digital Marketing Manager, Social Media Manager, or Senior Marketing Executive. 

This is a part-time role, working 22.5 hours per week (3 days). 

Webrecruit and Tavistock Relationships are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are seeking a rewarding contract as a Marketing Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

We are currently looking to recruit a Senior Marketing Officer, part time, for a fixed term contract until March 2022, focusing on our fantastic partnership with the Co-op.

The Co-op, is our biggest and first multi-strand partnership which launched in October 2019. We are aiming to raise £6million to help improve the mental wellbeing of communities across the UK. We are working alongside the Scottish Association of Mental Health (SAMH) and Inspire in Northern Ireland.

This exciting partnership will also include a high-profile advocacy piece, innovative research programme, new community services and multiple cause-related marketing opportunities. You will act as the central point of contact for communications and marketing on behalf of all three charity partners, including leading contact with Co-op, working closely with communications counterparts at SAMH and Inspire to ensure a true four nation partnership is represented across all areas of the partnership.

With substantial experience of developing, delivery and evaluating high profile integrated marketing/ communication campaigns at a local and national level, you will have extensive knowledge of working with corporate partnerships in a communications or marketing role. Excellent written and verbal communications skills are essential, with the ability to develop a range of emotionally engaging content for multi-media channels

Closing date: 13th July 2020 at 12.00 noon

Please refer to the Job Description whilst completing your application.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is an equal opportunities employer.

Background

Our mission is simple: to get refugees cycling! We are a community of refugees, mechanics, cyclists and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to refugees. We have donated nearly 6,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop and we service bikes to generate income for the charity and ensure our long-term sustainability.

The Bike Project is a charity going through a significant period of growth due to increased demand for our charitable services and sales through our social enterprise. This full time position is required to deliver engaging marketing across platforms, coupled with fundraising campaigns and efforts. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. The Marketing and Fundraising Executive will report to two individuals: the Fundraising and Retail Manager, and the Marketing Manager. Your role will have a high level of autonomy and you will help shape the future of the organisation.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

Your role will sit between Marketing and Fundraising. By working with the managers of both job functions, you’ll be exposed to some amazing campaigns from start to finish. You will also work closely with other parts of the organisation, including operations. You will work with digital marketing, communications and PR in part of your role, whilst also working closely with fundraising, from supporting stewardship, researching new initiatives, and helping deliver events.

Duties and responsibilities

• Content creation across social, web and email; be comfortable with email
• Create and deliver marketing campaigns when called upon
• Community Management across social community and email
• Research and deliver brand story-telling
• Use analytics to interrogate results and optimise for future campaigns and activity
• Handle sensitive data including beneficiaries’ (service users) data
• Research retail products as and when required, with robust data to be included within findings
• Support donor and fundraiser stewardship journeys
• Assist with the development of our retail and fundraising arms including research and delivery
• Help to deliver fundraising events

Person Specification

• Interested in research, analytics and data
• Strong knowledge of social media platforms and specific communications for these platforms.
• Digitally savvy and willingness to learn new platforms
• Strong interpersonal skills, such as building and fostering relationships
• Excellent communication skills, including over the phone, in person and written
• A natural problem solver, with attention to detail and ability to work under pressure
• Comfortable working autonomously, and is confident to seek out help where appropriate
• Knowledge of the refugee sector in the UK, and experience of working or volunteering for a charitable or non-profit organization.  
• Ability to conduct all duties in a manner that is non-judgmental and respects differences.
• Shares organisational values and is committed to The Bike Project’s mission.

Working conditions

We’re offering a start date of late July 2020 onwards subject to reference checks and a DBS basic disclosure.

The Bike Project is a flexible workplace. Whilst remote working is essential in the current context, a desk space will be provided for the post holder in our office so that they can work from there as and when required once it is re-opened.  Some travel to our other sites may also be required from time to time.

Physical requirements

None.

Direct reports

Volunteers, Fundraisers, Donors.

Application process

If you meet the person specification then please apply with an up to date CV and a cover letter (no longer than one page) that answers the 3 questions below. Please also tell us how you heard about this job opportunity. 

Cover letter questions:

• What attracted you to this role and working in the refugee sector? 
• What will the future of fundraising look like in a post Covid-19 world?
• Tell us about a time when your campaign delivered results on little to no budget. How did you measure success?

The closing date for applications is midnight on 12th July 2020. Interviews will be held in w/c 13th July 2020 and will be held on Zoom.

This is a new position within YES, for an enthusiastic professional to develop marketing and communications via modern media.  You will be responsible for promoting our services, values, objectives; encouraging engagement with stakeholders and supporting our fundraising campaigns. 

The post is 21 hours, 3 days per week, and is initially fixed term for 3 months with possibility of extension subject to funding.

This is an exciting role, with a broad remit, and the opportunity to develop your skills.

Download the job information from our website and apply with CV and cover letter by 9am on Monday 13 July. Interviews will be on Thursday 16 July via Zoom.

Fundraising Communications Officer
Deptford, London (home based currently)

If you are a creative marketing or communications professional with a talent for storytelling, this is an amazing opportunity to develop your career with a charity that’s making a lasting social and environmental impact. 

About Us

We are FareShare, the UK’s largest charity fighting hunger and food waste. We are a charitable distribution network that takes excess, in-date and good to eat food and redistributes it to other charities that turn it into meals.

The COVID-19 pandemic has created an even greater need for our work. During this time, we’ve trebled the amount of food distributed to support vulnerable people.  

Delivering impactful storytelling and communications is more crucial than ever to help us retain existing donors and attract new ones. As such, we’re looking for a Fundraising Communications Officer to join us on a full-time basis.

The Benefits

- Salary of up to £33,000 per annum
- Pension
- Travelcard loans (if required) 
- Cycle to work scheme 
- Employee assistance programme

This is a brilliant opportunity to join our dynamic Fundraising Team and tell compelling stories that inspire people to act and help us to feed families across the nation.

COVID-19 has made day-to-day life even harder for vulnerable people, but we are passionate about our cause and overcoming the challenges that lie ahead. Generating income and support for our mission is more important than ever. 

We are doers. We are a community. We change lives. If you think you could thrive as part of our forward-thinking team, we’d love to hear from you.

The Role

As a Fundraising Communications Officer, you’ll develop key messages, content and activity to enable us to acquire, renew, engage and retain supporters.

Specifically, you will:

- Create content and assets that convey the impact and breadth of our work 
- Develop tools and activities to communicate effectively with our donors 
- Liaise with the Marketing Team to develop tailored communication plans and content 
- Create engaging opportunities to promote income generation from new audiences and donor groups 

About You

To join us as a Fundraising Communications Officer, you’ll need: 

- Experience of working in communications and/or marketing within, or for, a fundraising context 
- Previous experience of designing and testing campaigns and messaging 
- A track record of writing for different audiences and using a range of digital, written and multimedia communications 
- Experience of working with internal and external stakeholders in a collaborative way 
- An understanding of storytelling that inspires action 
- Previous experience of using Salesforce or another CRM system 
- Proficiency in emailing systems such as ActiveCampaign or Mailchimp
- To be confident in the technical aspects of digital fundraising and donor acquisition 
- Knowledge of industry codes of practice 

Experience of working with WordPress or similar would be beneficial, as would experience of managing supporter events.

Other organisations may call this role Fundraising Officer, Communications Executive, Marketing Executive, Marketing Officer, Communications Officer, Fundraising Executive, or Marcoms Executive. 

The closing date for applications is the 17th July 2020. Interviews are scheduled to be held on the 23rd and 24th July 2020.

Webrecruit and FareShare UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking a new challenge as a Fundraising Communications Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The brilliant Individual Supporters Team at Crisis plays a key role in our successful and innovative Fundraising Programme – raising in excess of £30m per year. The team is vital to the long-term income growth of the organisation, recruiting new individual supporters and increasing the engagement of existing supporters through an audience – led communications programme of diverse channels and products.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About you
To be successful in this role you will be comfortable working in a fast paced environment and have extensive experience of strategy and planning of large-scale direct marketing programmes including donor acquisition and retention programmes across a range of media. As well as a detailed knowledge of print production and mailing techniques.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 26 July 2020 (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Each year, eight children in an average class leave primary school unable to read well. These children often struggle in school, and beyond. Reading isn’t just about books. It’s about reading a road sign, a safety manual, a birthday card. It’s understanding a job application and the prescription that could help save your life.

When a child can navigate words, they can navigate the world. That’s why we’re helping children develop the reading skills they need to succeed by creating flexible volunteering at the heart of our communities. The Bookmark app matches schools with fully safeguarded, vetted and trained reading volunteers in the local community, at the tap of a button. Each volunteer delivers one-to-one reading sessions for a six-week programme with a child who needs extra help with their reading. For the children who need us, we’re changing their story.

We're looking for a creative, pro-active Head of Marketing and Communications to help us build our volunteer, school and funder community, and to grow the Bookmark brand. You will be part of a small Marketing and Communications team, line managing a Marketing and Communications Officer, and working closely with Bookmark's programme, community and fundraising teams. 

The role is a 12-month maternity cover contract, for 3 days a week. 

JOB DESCRIPTION

Marketing strategy

• Develop and deliver Bookmark’s marketing and communications strategy, to include brand management, marketing communications, digital and social media, and PR
• Evaluate the performance of marketing and communications channels and approaches and implement improvements where needed

Team management

• Line manage a Marketing and Communications Officer, ensuring they are supported and developed

Brand management

• Develop brand assets and act as a 'brand guardian', ensuring the brand guidelines are followed and there is consistency across all marketing and communications

Marketing communications

• Lead on copywriting and production of Bookmark’s marketing and communications materials for current and potential volunteers, partners, donors, schools and other audiences
• Maintain a bank of volunteer, partner and school case studies for use in marketing

Digital and social media

• Manage Bookmark’s digital marketing activity, producing content and maximising the performance of our website and all relevant social media channels

Media & PR

• Develop and deliver a media and PR plan to increase awareness and engagement with key audiences including corporate partners, volunteers and schools
• Ensure spokespeople are trained and supported, and act as a spokesperson when necessary

Events

• Provide event management support for fundraising events, volunteer events and focus groups
• Lead on the engagement of ambassadors for media and events

General duties

• Manage relationships with suppliers such as printers, photographers, designers and agencies
• Manage the marketing and communications budget and report on return on investment
• Other ad hoc duties as appropriate for the charity during our scale-up phase

PERSON SPECIFICATION

Experience

• Proven experience of developing and delivering marketing and / or communications plans
• Experience of developing and delivering PR campaigns, including media relations
• Experience of using website content management systems (Squarespace or similar), email marketing software (MailChimp or similar), social media management tools (Hootsuite or similar) and design programmes (InDesign or similar)
• Experience of commissioning and managing external suppliers and agencies
• 5+ years of experience in a senior marketing and communications role, ideally in the charity or education sectors
• Experience of supportive and effective line management

Skills

• Outstanding verbal and written communication skills
• Skilled copywriter with the ability to communicate messages in a clear and engaging way
• A creative thinker with the ability to work across multiple online and offline channels
• Superb organisational skills with a proven ability to prioritise work to meet deadlines
• Strong interpersonal skills with the ability to build positive relationships and influence others
• Ability to articulate Bookmark’s vision and mission with passion
• Ability to provide advice and support at all levels within the organisation
• Flexible, adaptable, tenacious and enjoys working in a fast-paced growth environment
• Highly self-motivated and able to work autonomously, take initiative and make decisions
• Ability to meet deadlines and targets and adopts a goal-oriented approach to work
• Sound knowledge of GDPR regulations
• Commitment to Bookmark’s core values and strategic direction

We are a small but growing team of self-starters, who care about what we do. We aren't afraid to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.

Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks. Bookmark is an equal opportunities employer and we welcome applications from all sections of society and communities we operate in.

To apply, please submit your CV and a cover letter by midnight on Friday 10th July.

Social enterprises are businesses that are building a fairer, more equal society. Social Enterprise UK is the leading voice of the sector, representing nearly 3,000 organisations, working together to build markets, raise awareness and ensure the government recognises their amazing contribution and supports the sector to grow.

As well as being there to support our members, at Social Enterprise UK we believe that our members are vital to our continued understanding of the sector, and in giving us the credibility we need to speak on behalf of the sector when representing the movement to the public, to government and to our Corporate partners.

We need a Membership Executive who is passionate about building a more equal society and building relationships with change makers, who can support us in engaging our existing members as well as  promoting Social Enterprise UK to new social enterprises, helping us reach our 10,000 member target and build a movement.

Main tasks and responsibilities:

Member Relationship Management

• Manage membership-related inboxes and landline and ensure member satisfaction by building and maintaining positive relationships with all members and stakeholders both via e-mail and over the phone
• Satisfy member requests in a timely manner

Member Engagement and Experience

• Account manage a portfolio of SEUK members, with a focus on “Start”, “Sustain” and “Grow” members, assessing their own membership needs and generating a plan to improve membership experience.
• Deliver member engagement strategy in relation to retention and recruitment KPIs. Report regularly to line manager.
• Plan and implement the delivery of member engagement activities like webinars, workshops, etc…
• Plan and deliver social media strategy for member engagement

Member Recruitment & Retention

• Implement the organisation’s member recruitment strategy by proactively researching new leads and prospects on a regular basis and contacting them.
• Implement the organisation’s member retention strategy by analysing members’ needs and responding to them with clear actions.
• Support in creating and collating presentations and other material that facilitate members’ recruitment and retention

Member Insight, Research and Data

• Review results from member research activity, both ad hoc (project based) and regular (annual member survey) and contribute to plans.
• Ensures, in partnership with Data Officer and Salesforce consultant, that the member data is collected, stored and used correctly in Salesforce while ensuring GDPR compliance

• Be responsible for the Buy Social Directory data management
• Assist in ensuring relevant reporting is produced for Head of membership, SLT and Board

Member Communications

• Create and be accountable for member communications such as welcome packs, renewal letters, monthly email newsletters, social media, members area and website.
• Ensure that member communications are compliant (particularly in relation to GDPR) and that quality assurance processes are followed for content creation.

Application and Renewal Processes

• Be accountable to perform and maintain an efficient and effective member application and renewal process. Ensure that the applicants meet SEUK member criteria and that due diligence is done on Companies House records.
• Work closely with the finance team to ensure that renewals are managed effectively and timely

Position in the organisation:

• The post holder will be required to work closely with colleagues across all areas of the organisation
• The post holder will report to the Head of Membership and sit within the Membership and Marketing team

General duties and key responsibilities:

• Support Social Enterprise UK’s wider programme of activities where necessary, undertaking other duties as required
• Maintain commercial confidentiality about Social Enterprise UK and partners’ activities
• Ensure the implementation of Social Enterprise UK’s Code of Conduct, Health and Safety policy and Equal Opportunities policy in all areas of the work
• Attend training courses or take part in additional aspects of Social Enterprise UK’s work that are relevant to the work as decided in conjunction with the Head of Membership
• Ensure that all activities for which this post is responsible are carried out in accordance with Social Enterprise UK’s policies, to the highest ethical standards and in accordance with legal requirements, best practice and external guidelines 
• Service own administrative needs, maintain transparent and up to date computer and paper records of work
• Act as an ambassador for Social Enterprise UK as appropriate

Person Specification

Experience/ Qualifications

Degree or equivalent

Experience of working in a customer facing position

All Microsoft package, Excel and Word to a high standard.

Excellent communication skills both written and verbal

Good organisational skills

Experience in creating content – for social media and longer form (letters, blogs etc)

Experience of working in a membership organisation

Experience of working in the third sector

Knowledge/ Skills / Ability

Excellent relationship management skills

Excellent interpersonal and communication skills

Excellent telephone manner and able to communicate and sell effectively to a range of audiences

Ability to undertake research on a number of subjects and produce reports

Ability to analyse data and produce reports

Organising own workload, setting and successfully meeting priorities and deadlines

Excellent written communication skills

Excellent IT skills

Ability to work flexibly, independently and as part of a team

An understanding of and commitment to diversity and equality as it applies in the workplace

Experience in using CRM packages (e.g. Salesforce)

Competencies

(We want the post holder to be able to demonstrate the following competences to a high level and want to use these to the full in their work)

Team working

Effective communication to different audiences

Decision making and problem solving

Attention to detail

Ability to review and improve systems and processes

Additional Requirements

Willingness to work flexibly in response to changing organisational requirements

Willingness to learn new skills

Terms and conditions

• Full time contract
• Minimum 35 hours a week. Evening and weekend work will be required occasionally
• Salary £22,000 - £25,000 gross pa + pension and benefits
• Leave entitlement: 25 days pro rata
• Location: Central London. Travel to other UK locations will be required occasionally. Due to the current situation all SEUK staff are home based until it is deemed safe to go back into the office in London.
• £200.00 p.a. for personal development
• Travel Company Loan
• Cycle Scheme
• A six-month probationary period will apply

Applications close 19th July – interviews will be held over Zoom whilst applications are open, with final first round interviews being held on 21st and 22nd July.

To apply, please send your CV along with a covering letter outlining how your skills and experience match the job description.

We will not view applications without a supporting covering letter.

We encourage applicants from BAME backgrounds.