Marketing insight manager jobs

Global Senior Prospect Research Manager 

Role type: Full time; Permanent

Location: Godalming, UK (hybrid working pattern 2x days per week in the office). The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes. 

Salary: £47,000 - £50,000 per annum (depending upon skills and experience)    

About the role  

As our Global Senior Prospect Research Manager, you’ll play a key role in helping Compassion in World Farming to end factory farming by strengthening our global prospect research function. 

This is an established and important role within our Global Philanthropy Team, central to building and sustaining a strong, high-quality prospect pipeline to support our fundraising growth ambitions. As part of this role, you’ll help shape and deliver prospect strategy, insight and KPIs aligned to our fundraising priorities and long-term organisational growth plans.

As our Global Senior Prospect Research Manager, you’ll be responsible for (but not limited to):

• Prospect Research -Leading and strengthening the global prospect research function,ensuring it effectively supports ethical fundraising growth across key markets.
• High Potential Prospects-Identifying,researchingand prioritising high-potential prospects from Salesforce and other sources, working closely with colleagues in CRM & Insights.
• Profile Creation-Producing clear, high-quality prospect research profiles to support donor cultivation, relationshipdevelopmentand strategic decision-making.
• Ethical Screening -Leading on due diligence and ethical screening, ensuringa consistent and rigorous approach across donors and markets.
• Data and Reporting-Using data, insight and reportingto analyse our prospect pool,identifynew donor opportunities and supportaccurate, compliant donor records.

About you 

To succeed in this role, you’ll need to bring strong prospect research experience, from an international fundraising team or comparable environment, alongside a good understanding of global philanthropy trends, donor behaviour and ethical fundraising practice. 

You’ll have to be confident in turning research into clear, useful insight for fundraisers, with the ability to build strong working relationships across teams and communicate findings in a way that supports action. You’ll also have excellent attention to detail and the ability to self-manage a varied workload in a busy, values-led environment.

Skills and experience you’ll need to bring as our Global Senior Prospect Research Manager:

• Prospect research experience within an international fundraising team or comparable environment.
• Experience building and managing a prospect pipeline that supports income growth.
• Experience using a wide variety of resources to produce high-quality intelligence for fundraisers.
• Experience of due diligence and applying ethical fundraising policies.
• Strong understanding of prospect research systems and processes, with experience using CRM systems, ideally Salesforce.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is a brilliant opportunity to shape a vital global research function and help drive the fundraising growth needed to create lasting change for farmed animals.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car schemeavailable
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: Friday 14 August 2026

1st Stage (Teams) Interview:  Thursday 20 August 2026

2nd Stage (Face to Face at HQ) Interview, with task:  PM Thursday 27 August 2026

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 interviews, shortlisted candidates may, for some roles, receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.

About Compassion 

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. 

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page.  

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. 

We are hiring a Communications and Content Manager, Challenge Works

Summary
Challenge Works is a global leader in designing and delivering prizes that incentivise innovative solutions to the world’s biggest challenges in health, climate, cities, and frontier technology. We are looking for a Communications and Marketing Manager to join the communications team, to take the lead on designing and delivering high-impact prize communications strategies, while working in close partnership with the Senior Communications and Marketing Manager to identify opportunities to build, strengthen, and elevate the Challenge Works brand.

A core priority for this role will be building out our creative content capabilities. They will bring proven experience in using video, multimedia, and compelling storytelling to drive deep audience engagement and bring the human impact of our prizes to life.

Working collaboratively with project teams, they will apply their marketing and communications expertise to identify the best tactics to increase profile and brand recognition among target audiences. They will own the delivery of these communication and content projects, while working closely with the wider communications team to provide specialist expertise in areas such as media, events, and digital.

The ideal candidate will be an effective project manager, able to deliver across multiple projects simultaneously, and a collaborative communicator, capable of translating complex messages into clear, compelling narratives. They will thrive in fast-paced environments, and be skilled at juggling multiple priorities, supported by a small but skilled team with a strong culture of collaboration.

The role

• Independently design, project manage and execute comprehensive end-to-end communications and marketing strategies for our portfolio of challenge prizes, working with the programme teams to meet communications objectives and use communications tactics to support the prize’s theory of change.
• Lead the development of Challenge Works’ multimedia storytelling capabilities. Oversee the production of high-quality video, digital, and editorial content that brings the impact and stories of our innovators to life.
• Develop and deliver an always on content strategy across Challenge Works owned channels which identifies narrative arcs within individual prizes that can be leveraged to elevate the global Challenge Works brand.
• Establish and manage a tracking and reporting framework to evaluate the effectiveness of comms activity throughout a campaign, using data to provide actionable, data-informed recommendations based on insights for the Senior Communications and Marketing Manager and prize delivery teams.
• Oversee and curate a pool of external suppliers, ensuring we achieve high-quality outputs and strong value for money. Hold specific responsibility for managing and nurturing the relationship with web developers, ensuring digital products - especially prize microsites - are well-designed, functional, and delivered to spec.
• Equip prize delivery teams with high-quality comms tools and guidance. Develop and maintain practical toolkits, run training sessions, and provide tailored advice so that each team consistently applies best-practice communications and is confident in communicating its prize for maximum impact.

The person

• Significant experience managing multi-channel marketing and communications campaigns (ideally within innovation, tech, policy, or purpose-driven sectors) with demonstrable commercial or reputational impact.
• A strong track record of conceptualising and delivering creative content campaigns, with specific experience in using video and digital storytelling to engage complex audiences.
• Experience briefing and managing external creative agencies or freelancers, ensuring high-quality outputs and value for money.
• Experience developing a range of content formats including graphics, video, and audio, using platforms such as Canva or Adobe.
• Experience in managing a suite of owned channels, including social media management tools, email marketing platforms, and CMS platforms and knowledge of how to maximise the mix of web, socials and newsletters for brand awareness and developing content suitable for use across all.
• Strong interpersonal and collaboration skills, with the ability to work with and support multiple teams efficiency and effectively
• A flair for communicating clearly, concisely and persuasively, verbally and in writing, with proven ability to translate complex topics around entrepreneurship, business, technology, and science into clear, accessible and effective communications products

What we offer

Salary: Circa £50,700 plus an array of benefits including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more

Location: Hybrid, with two days per week in the London office. We ask that our team attend the office on Tuesday and Thursday.

Term: Permanent

Hours: We are flexible between 22.5 to 37.5 hours per week, please state your preferred hours in your application

Flexibility: We offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do.

Reports to: Senior Communications and Marketing Manager, Challenge Works

About Nesta
Nesta is a research and innovation foundation that designs, tests and scales solutions for the biggest challenges of our time.

Driven by a vision to improve the lives of millions of people, our focus up to 2030 is on three missions: breaking the link between family background and life chances, halving obesity and cutting household carbon emissions.

We work with partners across the public, private and third sectors to develop high-potential solutions and test them as they evolve, drawing on deep expertise in qualitative and quantitative research, data science, behavioural science and design.

Once confident in the effectiveness of a solution, we are relentless in the pursuit of scale. We create and make the case for ambitious national policy proposals, develop consumer-facing products and services, spin out and support commercial ventures and harness the power of the arts to shape national narratives.

We extend our impact through two specialised units that help others to solve complex problems and achieve their missions. BIT applies a deep understanding of human behaviour to help clients achieve their goals.

Challenge Works designs and runs challenge prizes to spark innovation in science, technology and society.

Together, we are building a powerful ecosystem for innovation that delivers proven solutions to create lasting, positive change.

Making an application
To apply for this role, please submit a CV and cover letter before Wednesday 15th July 2026

Interviews will take place w/c 27th July 2026

At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.

We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Summary

We’re looking for a Product Manager to join our ambitious Individual Giving team on a permanent full-time basis. As we continue to grow and optimise our programme, this role will help deliver outstanding supporter experiences and sustainable income growth. 

Reporting to the Head of Individual Giving, you’ll manage and develop key products including Adopt a Plot and Plant a Tree, ensuring strong supporter engagement, financial performance and long-term value. 

You’ll have experience developing Individual Giving products and creating audience-focused supporter journeys across acquisition, stewardship, retention and renewal. Using donor insight, data and performance analysis, you’ll identify opportunities to improve engagement, maximise lifetime value and drive continuous improvement. 

Comfortable working in an agile environment, you’ll take a test-and-learn approach to optimise ROI, net income and long-term growth. You’ll also be confident managing budgets, forecasts and targets, balancing short-term priorities with sustainable performance. 

A collaborative relationship-builder, you’ll work across teams to deliver integrated fundraising and stewardship activities, championing excellent supporter experiences both digitally and at our places. 

Combining strategic thinking with practical delivery, you’ll be skilled at managing projects, solving problems and driving improvements. Above all, you’ll share our ambition to transform how we engage audiences at scale, creating compelling opportunities for people to support the National Trust and understand the impact of their giving. 

What it's like to work here

You’ll be working in a newly formed team with the Head of Individual Giving – contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

What you'll be doing

As one of our Product Managers, you'll use data and insight to evaluate performance, identifying opportunities to improve engagement, retention, stewardship and income, while regularly reporting progress to the Head of Individual Giving. You'll manage and optimise Individual Giving products and campaigns end-to-end, ensuring marketing activity delivers an excellent donor experience and a strong return on investment. You'll develop effective fundraising journeys and create more personalised communications based on donor giving levels and preferences to strengthen retention and engagement. You'll also spot new opportunities and emerging trends across the sector, bringing valuable learnings into your role to drive continuous improvement. In addition, you'll build and monitor product budgets, including developing financial modelling scenarios to support planning and decision-making. Using your strong relationship-building and influencing skills, you'll gain buy-in and support for individual giving and fundraising initiatives across the organisation, including at our places.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

• Extensive and demonstrable experience in managing individual giving products in the not-for-profit sector – including supporter acquisition, stewardship, retention and renewal activity.
• Strong project management experience delivering on time and on budget; resulting in growth of income, retention, audience etc.
• An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels – understanding who to work with to get things done.
• Experience in influencing and collaborating across multiple stakeholders in different teams with different priorities and building consensus on next steps
• Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral
• A proactive problem solver, self-starter with a high level of energy and self-motivation, able to prioritize workload in a dynamic environment

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Martingale Foundation exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.

Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:

• A fully-funded Living Wage Scholarship to pursue a one-year masters degree or a four-year PhD.
• All tuition fees and research expenses, including a tax-free stipend for living costs.
• Tailored support to apply for Martingale courses at our partner universities.
• Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
• Membership of a pioneering community of talented researchers.

About Purposeful Ventures

Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Policy Manager will be employed by Purposeful Ventures.

Our vision is of a fairer society where all young people thrive. Purposeful Ventures partners with social entrepreneurs and philanthropists to improve the education and well-being of young people from their earliest years.

We define and diagnose the issues affecting children and young people, analyse evidence and explore the most promising solutions. We then select, accelerate and, where we find a gap, incubate organisations which tackle those issues. We offer more than just funding to our charitable organisations. Our expertise, operational experience and networks enable us to deliver tailored, hands-on support with a relentless commitment to system change.

About the role

In the four years since Martingale launched, we have now supported over 200 Scholars to undertake postgraduate degrees across our thirteen partner universities.

As Martingale grows, we are building our policy and advocacy function to shape the future of postgraduate access, affordability and outcomes. We are seeking a rigorous, proactive and collaborative Policy Manager to drive the monitoring, insight and evaluation that underpin our influence, and to support the development and implementation of our policy positions and stakeholder engagement.

Reporting to the Head of Communications and External Engagement, you will lead Martingale’s policy tracking, political intelligence, evidence generation, and evaluation and learning. You will turn a fast-moving external landscape into clear, actionable insight, and produce the evidence, analysis and draft materials that enable the Head and CEO to position Martingale credibly with funders, universities, the sector and government.

This is a hands-on, delivery-focused role with significant autonomy. You will own workstreams end-to-end, build systems and processes where they do not yet exist, and influence more senior colleagues and stakeholders. You will sit at the centre of a landmark research and policy programme and help deliver a campaign to implement the recommendations from Martingale’s major HESA-based research partnership, making the case that talent, not background, should determine who progresses to and thrives in postgraduate study.

Please download the full job description on the Purposeful Ventures website.

Key Responsibilities:

You will lead on monitoring and insight, and on evaluation and learning. You will support the Head of Communications and External Engagement on policy position development; consultations, briefings and submissions; and policy and stakeholder engagement and convening.

Monitoring and Insight

• Lead Martingale’s policy tracking and horizon scanning across legislative and regulatory developments, research funding policy, labour market and skills policy, and higher education sector developments relevant to postgraduate access, affordability and outcomes.
• Gather and synthesise political insights to anticipate risks and opportunities, briefing the Head and CEO on what is changing, why it matters to Martingale, and how we should respond.
• Lead the generation of evidence - coordinating, analysing and interpreting data and research (including Martingale’s HESA-based research and partner analysis) to underpin our policy positions and external narrative.
• Build and maintain trackers, briefings and knowledge systems that make insights from across government and higher education accessible, timely and actionable across the team.

Evaluation and Learning

• Lead the monitoring and evaluation of Martingale’s policy and advocacy activity, defining what success looks like and setting clear measures to track progress against our objectives.
• Establish and run learning cycles that capture what is and is not working, feeding insight back into strategy, planning and delivery.
• Own evaluation tools and reporting, ensuring activity is measured against clear objectives and that impact is demonstrable to colleagues, the Board and funders.
• Coordinate with the Programmes Team to leverage lessons and insights from our engagement with scholars to shape our policy work.

Policy Position Development

• Support the Head in developing Martingale’s policy positions for both government and higher education stakeholders, translating evidence into clear, credible and mission-aligned policy asks.
• Draft and refine policy content, ensuring positions are intellectually rigorous, well-evidenced and consistent with Martingale’s voice and values.

Consultations, Briefings and Submissions

• Draft consultation responses, briefings, submissions and other policy materials for the Head and CEO to own and represent in external forums.
• Coordinate inputs across the team and with partners to deliver high-quality, accurate and timely products to deadline.
• Help ensure Martingale’s policy activity complies with charity law and Charity Commission guidance on campaigning and political activity, escalating issues as appropriate.

Policy and Stakeholder Engagement and Convening

• Manage the planning and delivery of Martingale’s stakeholder engagement, including roundtables and convenings.
• Maintain the stakeholder engagement register, tracking relationships, mapping sector and geographic coverage, and identifying gaps and opportunities.
• Build and steward day-to-day relationships with stakeholders across government, academia, research councils, funders, learned societies and partner organisations to advocate for our mission, escalating to the Head and CEO where appropriate.

Ways of working

• Work closely with the Head of Communications and External Engagement, providing the monitoring, insight, evidence, drafting and evaluation that underpin Martingale’s external positioning and influence.
• Collaborate across the communications, partnerships and programme teams, and with delivery and research partners, creating shared understanding of priorities, timelines and dependencies.
• Manage resources and any project budgets responsibly and use evidence and learning to improve practice over time.
• Carry out any other duties as are within the scope, spirit and purpose of the role as requested by the line manager.

Key Requirements:

Experience and skills

Essential

• Demonstrable experience in policy, public affairs, research or analysis, ideally within a mission-driven organisation.
• Strong understanding of the UK education, social mobility and/or research funding landscape, including the roles of bodies and organisations such as UKRI, Universities UK, Department for Education and the Department for Science, Innovation and Technology.
• Excellent research and analytical skills, with the ability to synthesise complex policy and evidence into clear, accessible insight.
• Outstanding written communication, with the ability to produce high-quality briefings, consultation responses and policy materials for senior and external audiences.
• The ability to distil complex topics into compelling arguments for a range of audiences.
• Proven ability to own and deliver multiple workstreams to deadline, creating plans, systems and processes where they do not yet exist.
• Experience monitoring and evaluating activity and using evidence and learning to improve practice.
• Ability to build and manage relationships with external stakeholders, and to brief and influence more senior colleagues.
• Advanced IT proficiency: spreadsheets, word processing, CRM or databases such as Beacon, email, web-based applications.

Desirable

• Experience of horizon scanning, political monitoring or intelligence-gathering.
• Familiarity with higher education or research organisations, and/or with postgraduate, doctoral or research-focused study.
• Understanding of industrial strategy, labour market and skills policy
• Familiarity with Charity Commission guidance on campaigning and political activity for charities.
• Experience delivering policy or research work in a startup or scale-up environment.

Personal Characteristics

• Excellent interpersonal skills: able to build rapport and trusting relationships, and to work co-operatively in a multidisciplinary setting.
• A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
• Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
• Curious, rigorous and detail-oriented, with sound judgement about what matters and why.
• Resourceful, able to act on initiative, hardworking, and systematic.

Job Title: Music Marketing and E-Commerce Manager                       

Location: Hybrid (with 1 day per week in the London Office)

Hours: 35 hours per week                                                          

Contract type:  Permanent

Salary:  £39,219

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• We’re looking for someone who wants to bring their e-commerce and music industry expertise to Teenage Cancer Trust, helping us create world-class fan experiences that generate life-changing support for young people with cancer.

• You’ll join a talented and supportive team with experience across major labels and touring, and a shared passion for music that shapes everything we do. Working alongside some of the most celebrated names in music, you’ll help deliver artist campaigns, merchandise launches and memorable fan experiences that combine creativity, commercial ambition and meaningful outcomes.

• This role combines commercial creativity with fan insight, digital innovation and a deep understanding of music culture to grow audiences, deepen engagement and drive meaningful revenue.

If you’re excited by the idea of joining a kind and ambitious team where your work has cultural relevance, creative freedom and a clear sense of purpose, we’d love to hear from you.

Key dates:

Applications by 12th July. First stage interviews 20th July online and 2nd stage interviews 27th July potentially in person.

Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

How to apply:

 You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

Salary: £47,000 FTE
Contract: Permanent, Part-time (3 days per week Wed-Fri/ 21 hours)
Location: London Hybrid – 50% of time in the office
Closing date: 12^th July
Benefits: 28 Day Annual Leave (excl Bank Holidays), Generous Pension scheme (Ie, employee contribution 5%, employer contribution  10.3%), Enhanced Parental Leave

We are very excited to be looking for a Direct Marketing Manager (Job share) to join the incredible team at Battersea Dogs and Cats home, an amazing organisation dedicated to improving the lives of vulnerable animals and the people who care for them. With a long-standing reputation and ambitious plans to expand its impact, Battersea are currently investing heavily in income generation as part of an exciting multi-year strategy. This is a brilliant opportunity to take ownership of key income streams and play a pivotal role in shaping future fundraising success during a period of transformation and growth.

As part of this exciting role, you will lead on the development and delivery of the direct marketing programme, with a particular focus on cash appeals and raffle campaigns. You will oversee campaign planning, budgeting and performance analysis, ensuring activity delivers against income targets and KPIs. Managing and developing a small team, you’ll champion best practice in direct marketing, test and optimise new acquisition channels, and drive supporter retention through insight-led strategies.

To be successful as the Direct Marketing Manager you will need:

• Proven experience delivering successful direct marketing acquisition and retention campaigns, with strong understanding of performance metrics
• Strong knowledge of data segmentation, targeting and supporter insight to inform campaigns
• Experience managing or developing teams, with the ability to motivate and drive performance

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3013JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Are you a talented digital marketer with a passion for using digital channels to grow supporter engagement and fundraising income?

The Salvation Army is looking for a Senior Digital Marketing & Fundraising Officer to help drive our digital fundraising ambitions and expand our reach to new audiences.

Working within our Digital team, you will act as the Digital Lead for a number of fundraising teams, providing expert guidance and support to help them deliver effective digital activity. You will lead the planning, delivery and optimisation of digital campaigns across channels including paid social, PPC, display and email, helping to generate new supporter leads and grow income for the organisation.

You'll play a key role in developing innovative lead generation campaigns, creating engaging supporter journeys, analysing performance and sharing insights that improve results. You'll also help build digital capability across the department through training, coaching and collaboration.

We're looking for someone with strong experience in digital marketing and fundraising, a test-and-learn mindset, excellent stakeholder management skills and a passion for delivering measurable impact.

Join us and use your digital expertise to help The Salvation Army continue transforming lives and communities across the UK and Ireland.

Happy to talk flexible working: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), job sharing and compressed hours (full-time hours condensed into a shorter week).

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

 Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing Date: 19 July 2026

Interview Date: To be confirmed

Market Research Analyst (Insights Coordinator) 

We’re looking for someone who is passionate about using data and insights to empower our student leaders and staff to make change and ensuring we are the experts about our students. You’ll join our Insights Team to expand our sector-leading insights function and collaborate with other Guild departments and University stakeholders to deliver strategic and student-facing projects, and build data curiosity across the organisation.

The Role

Role: Market Research Analyst (Insights Coordinator)
Hours: 35 hours per week (to be worked flexibly)
Salary: £26,586 per annum
Contract: 24 month fixed term 
Location: Exeter/Hybrid 

Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

· You’ll have experience in planning and delivering research projects
· You know how to use Microsoft Excel and PowerBI (or similar) to transform and interrogate data
· You’ll be able to communicate data in easy-to-understand formats

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

You can view the role profile amd find how you can apply via our website. 

For general enquiries, please contact us - details can be found on our website. 

How to Apply? 

Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role: 

• Please outline your experience of gathering and analysing data to produce recommendations
• Please tell us about your approach to summarising data into easy-to-understand formats for diverse audiences to empower change
• What is your understanding of our values, and how would you use them to shape insights and research at the Guild?

Please note: 

• We will contact you to let you know the outcome of your application. This can sometimes take a few days. 
  You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa. 
• Applications received after the above closing date will not be considered. 

A message from your new Manager 

Amy Holden, Senior Research and Insights Manager

 If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Insights Coordinator, please get in touch - I would love to hear from you!

Dates for your Diary

· Closing Date: Monday 20 July at 10am
· Shortlisting: Wednesday 22 July
· Interviews: Thursday 30 July

We look forward to hearing from you!

Harris Hill is working with a wonderful organisation that works with terminally ill children and adults, supporting their search for an interim Content Manager ASAP until end December 2026.

As the Content Manager, you will be required to deliver high-quality content that meets their audiences' needs and engages them effectively, growing a strong brand that tells an engaging story about their organisation.

Job Description
The Content Manager will take responsibility for developing, delivering, and evaluating a strong pipeline of web and social media content that supports their organisational strategic priorities, campaigns, and informs and engages audiences.
You will oversee the continued strong performance of the org's social media channels, gathering insight to inform best practice, innovation, and optimisation.
The post-holder will work collaboratively with teams across the organisation to develop content, bearing in mind the overarching narrative of their channels and avoiding clashes. You will create joined-up and consistent content, notably working with the policy and advocacy team and support engagement team to maximise content for different audiences.
Key Tasks and Responsibilities
 

Essential experience:

Ability to develop, drive and maintain an ambitious content strategy, tied to our strategic objectives, which elevates brand, share of voice and audience engagement.

Experience using innovation and insight to commission, develop and curate multimedia content across a range of platforms and channels

Strong knowledge of data and insight-led content and digital marketing and with experience of leading successful campaigns that recruit, retain and mobilise supporters.

Experience of managing filming and photography projects, including supplier management and scriptwriting.

A track record of contributing to the development and project management of high-quality content projects that are on-brand, impactful, and designed with audience needs in mind.

Experience and knowledge of digital marketing and SEO, and how to apply them to web and social content.

If you would like to hear more about this role, please apply ASAP as closes on the 13th July. 

Role/Job Title: Trusts and Foundations Manager
Location: Hybrid role / Cornford Lane, Pembury, TN2 4QU
Hours: 37 hours per week (Monday – Friday)
Salary: £36,000 - £46,000 per annum (Dependent on experience)

Closing date for applications: Tuesday 21st July 2026
Interview Date (please ensure you are available): Friday 31st July 2026

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

Help shape the future of a growing charity!

We're looking for an experienced and ambitious Trusts and Foundations Manager to lead and grow one of our most exciting income streams.

This is an opportunity to build on existing success and play a key strategic role in securing funding that enables us to deliver life-changing services. Working across the organisation, you'll identify inspiring projects, develop compelling funding proposals and build lasting relationships with charitable trusts and foundations.

If you're passionate about creating funding opportunities that make a genuine difference and enjoy working collaboratively to turn great ideas into fundable projects, we'd love to hear from you.

About the Role:
Reporting to the Head of Income Generation, you'll take ownership of our trusts and foundations fundraising programme, leading the development of a strong pipeline of funding opportunities that support our strategic priorities.

You'll work closely with colleagues across Operations, Finance, Marketing and senior leadership to develop high-quality bids, manage funder relationships and ensure successful grant management from application through to reporting.

This is a strategic role with significant opportunity to shape and grow an important area of fundraising, with responsibility for delivering an initial income target of approximately £100,000 in year one, alongside developing the foundations for long-term growth.

What you'll be doing

• Developing and implementing our trusts and foundations fundraising strategy.
• Identifying and researching new funding opportunities.
• Working with colleagues to shape innovative, fundable projects.
• Writing compelling funding applications for charitable trusts and foundations.
• Building and stewarding strong relationships with funders.
• Managing grant reporting, compliance and impact reporting.
• Working collaboratively across the organisation to maximise funding opportunities.
• Championing best practice in trusts and foundations fundraising.

What We Offer:

· Comprehensive paid training and excellent career progression opportunities, including recognised qualifications in health and social care

· Paid DBS check

· Flexible work arrangements, with the option to take on additional bank shifts

· Nest Pension and Death in Service benefit

· Access to a dedicated Employee Assistance Programme and Mental Health First Aiders

· Blue Light Card discounts

· 20% discount at Aspens High Street Stores for all staff

· Discounted staff menu available at the Bluebell Café (Pembury)

· Refer a Friend scheme - earn up to £250 for every successful referral

· Employee recognition programmes, including ‘Employee of the Month’

What We’re Looking For:

You'll be an experienced trusts fundraiser with a proven ability to secure significant grant income and build strong relationships with funders.

You'll also have:

· A successful track record of securing five and six-figure grants.

· Experience developing persuasive, high-quality funding applications.

· Knowledge of major grant funders, such as The National Lottery, Lloyds Bank Foundation and Garfield Weston Foundation.

· Excellent relationship-building and stakeholder management skills.

· The ability to influence and collaborate across teams without direct line management responsibility.

· Strong project management and organisational skills.

· Experience managing grant reporting, budgets and funding compliance.

· Experience using a CRM system such as Salesforce (or similar).

Experience within the charity, health, social care or disability sectors would be advantageous, although we welcome applicants with transferable experience from other sectors.

Apply now and one of our team members will reach out to discuss the role further.

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

Global Senior Mid-Level Giving Manager

Role type: Full time; Permanent

Location: Godalming, Surrey, UK (hybrid working pattern 2x days per week in the office). The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes. 

Salary: £47,000 - £50,000 per annum (depending upon skills and experience)

About the role  

As our Global Senior Mid-Level Giving Manager, you’ll lead the growth and development of Compassion’s global mid-level giving programme, the Circle of Compassion (annual donations over £/$/€1,000). This is a vital role, responsible for driving the strategic direction of the programme, growing income, and strengthening donor engagement and retention.

As our Global Senior Mid-Level Giving Manager, you’ll be responsible for (but not limited to):

• Leading the Circle of Compassion programme globally- Driving strategic development, ambitious incomegrowthand expansion into priority markets.

• Delivering exceptional donor stewardship- Building strong, meaningful relationships with Circle members and supporting long-term engagement and increased giving.
• Developing donor acquisition and pipeline growth-Identifyingnew prospects, growing the donorpipelineand working closely with colleagues across Global Philanthropy, Individual Giving,Digitaland CRM.
• Using insight to inform decisions- Monitoring performance, reporting accurately through Salesforce and optimising donor journeys to support income growth.

About you 

To succeed in this role, you’ll need to bring proven experience in mid-level, major donor or high-value fundraising, with the ability to lead or scale a fundraising programme and deliver clear income growth.

You’ll be a confident relationship-builder, who is able to create compelling donor communications, develop strong stewardship plans, and work collaboratively across an international fundraising team.

Skills and experience you’ll need to bring as our Global Senior Mid-Level Giving Manager:

• Proven experience in mid-level, majordonoror high-value fundraising.
• Experience leading or scaling a fundraising programme, with clear income growth.
• Strong written and oral communication skills, with the ability to create compelling narratives for diverse donor groups.
• Confidence using CRM systems, ideally Salesforce or equivalent, alongside data and insight to inform decisions and drive income growth.
• Exceptional interpersonal skills, with the ability to build strong relationships with donors,colleaguesand external stakeholders.
• A proactive,positiveand adaptable approach, with excellent organisation and prioritisation skills.
• A deep passion for Compassion in World Farming’s mission and the ability to communicate this enthusiasm to inspire others.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is an exciting opportunity to help shape and grow a global giving programme, that connects passionate supporters with Compassion’s mission, helping to create lasting change,

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car schemeavailable
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: Friday 14 August 2026  

1st Stage (Teams) Interview:  Friday 21 August 2026

2nd Stage (Face to Face at HQ) Interview, with task: PM Thursday 27 August 2026

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 interviews, shortlisted candidates may, for some roles, receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.

About Compassion 

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. 

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. 

Hearing Dogs for Deaf People – Principal Gift Manager
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire) or a hybrid contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following a strategic review, the charity is now looking to build a new Income Generation Directorate to enable it to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high-value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.

The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as being experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, you must be a collaborative team player with strong project management and communication skills.

This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 27th July, 9.00 am. 

Are you an experienced video producer who loves telling compelling stories through your work?

We’re looking for a Video Producer to produce engaging, creative video content for various channels and purposes.

What does this role do?

As Video Producer, you’ll:

• create video assets for our digital asset library, from filming exciting content and telling our stories on site at our rehoming centres to editing footage and creating compelling narratives, you’ll carry out all aspects of video production,
• contribute to specific campaign content, from longer form, editorial videos to smaller, social media friendly content that supports campaign and brand messaging, working closely with teams across the division to ensure content meets their needs.

Interviews for this role are provisionally scheduled for week commencing 20th July 2026, and will take place on Teams.

Could this be you?

To be successful in this role, you’ll need to be a creative, experienced video producer and storyteller, who has a strong portfolio of work and track record of producing high-quality, engaging video content. You’ll need experience with all aspects of video production, from working with a variety of cameras and lenses to proficiency in industry-standard editing software, motion graphics, and animation software. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook.