Marketing volunteer roles in england, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Trustee with wide-ranging digital expertise and a career background to that enables them to bring expertise, vision and leadership in all matters digital to the Board. We see this as covering, in particular, CRM systems, social media, GDPR, digital advertising and marketing and AI.
This is an exciting opportunity for someone to champion digital, assess the opportunities and the risks that may arise and support Age UK Islington in keeping up with the rest of the charity sector.
The trustee will work with the Board of Trustees and management by maintaining an overview of the organisation’s digital systems and social media presence, ensuring effectiveness, advising and guiding on requirements and best practice and providing advice, assistance and information to the staff team and trustees.
Age UK Islington contracts IT support from two external providers – one for Microsoft Office 365 and the other for Microsoft Dynamics
The client requests no contact from agencies or media sales.
Our existing 12 trustees bring a variety of skills and experiences, such as fundraising, safeguarding, finance and investments and lived RAF experience to the Fund. Your background, skills and experience will further enhance this for the benefit of the RAF Family.
The successful candidates will:
• be aligned to our vision, purpose, key goals and values and be able to demonstrate their commitment to equality, diversity and inclusion;
• be able contribute positively to the Fund in a non-executive capacity, operate strategically, be held accountable and hold others to account;
• be able to build supportive relationships and work as a team. This will involve working collectively with others, supporting collective decision-making, being comfortable in sharing your views and expertise with fellow trustees and the Executive Leadership Team (ELT) trustees whilst still bringing your own ideas, perspectives and experiences to discussions;
• have the ability to analyse and interpret complex information and evidence, demonstrate impartiality, intellectual flexibility and sound judgment;
• have the ability to listen, communicate and influence effectively;
• have the capacity and skill to understand stakeholder priorities; and
• be a collaborative and pragmatic problem-solver and have the ability to adapt and respond to change.
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
While gaining invaluable experience, practice your passion within real-life scenarios.
We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us grow our on-line presence and increase traffic to our digital channels.
Responsibilities
Increase traffic to our digital channels
Grow our brand messages, visions and on-line presence.
Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.
The role could be entirely remote and is unremunerated but all reasonable expenses will be met.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
EVERY WONDERED HOW YOUR SKILLS COULD TRANSFORM YOUNG LIVES THROUGH SPORTS?
BECOME A TRUSTEE A DFY SPORTS - Level the playing field for young people through sport
Are you passionate about creating opportunities for the next generation? Want to use your skills to support a grassroots charity doing powerful work with young people in London? DFY Sports is looking for new trustees to help us grow, reach further, and have even greater impact.
Who we are
DFY Sports helps young people aged 4–15 from underserved communities flourish through sport. Based in Brent and active across surrounding boroughs, we deliver PE sessions, after-school clubs, holiday camps, football training, and run an ambassador programme connected to our founding sports agency, ISC.
We’ve grown fast—and we’re just getting started. As we scale over the next 1–3 years, we’re looking for passionate trustees to help shape that journey.
Why join us?
- Be part of a hands-on, diverse and ambitious team making a real difference in London
- Use your skills for social good and gain board-level experience
- Support a charity grounded in community, inclusion and action
Trustees meet quarterly (with pre-reads shared a week in advance). You’ll bring your experience and perspective to guide DFY’s future and support our mission at a strategic level.
Diversity matters to us
We’re especially keen to hear from people whose backgrounds reflect the communities we serve—including people of colour, women, those with disabilities, and individuals with lived experience of socio-economic disadvantage.
That said, this isn’t an exclusive requirement. We welcome all applicants who believe in our mission and want to contribute meaningfully. Our goal is to build a board that’s balanced, representative, and full of fresh ideas.
We’re currently looking for trustees in the following areas:
✅ Safeguarding
- Ensure safeguarding policies are robust, compliant and actively implemented
- Support our DSL to report risks, share learning and update the board
- Help shape a safeguarding-first culture across all activities
✅ Marketing & Communications
- Help define and strengthen DFY’s brand and public voice
- Grow our online presence and support outreach to media and partners
- Guide the team on strategic communications and storytelling
✅ Network & Fundraising
- Open doors to donors, sponsors and collaborators through your network
- Support events and campaigns that raise both funds and awareness
- Offer fresh ideas for sustainable income generation
✅ Finance
- Provide oversight of budgets, reporting, and financial controls
- Support long-term financial planning and risk management
- Ensure funds are well managed and spent with integrity
✅ Community
- Champion the needs and voices of the local community in Brent and NW London
- Build connections with local schools, grassroots groups and families
- Help us stay rooted, responsive and inclusive in everything we do
⚽ Your core responsibilities as a trustee will include:
- Attending quarterly board meetings
- Reading board materials in advance and actively participating
- Contributing to DFY’s strategic direction and key decisions
- Supporting your specific area of responsibility, as outlined above
You don’t need to have trustee experience, just care, commitment, and the willingness to bring your skills to a team working to create lasting change for young people through sport. Training and support can be provided.
Interested?
Apply now or pass this along to someone who’d be a great fit. We're excited to hear from people who want to make a difference and bring something fresh to the table.
Please provide a link to your Linkedin profile if available.
Our mission was born out of a desire to level the playing field for the next generation. Our strategy is to engage with disaffected or disenfranchised

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The job entails working closely with project/programme managers in ensuring the smooth running of the organisation's internal operations, external networking, HR, events, communications & fundraising. Successful candidates will be able to gain proven experience in each of the highlighted areas.
The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.
Key responsibilities include:
Provide receptionist and general admin support to the team, including basic bookkeeping
Provide seamless support to project leads, contractors and freelancers
Help with events and conferences.
Help with writing of funding proposals, publicity & marketing
Update social media, website, marketing and promotion content
The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results
Demonstrate excellent writing skills and speaking ability
Pay attention to details and exhibit high degree of precision with work assignments
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration
Benefits:
- Career Development Plan Support
- Access to paid training and qualification enhancement
- Work references for future jobs application
- Reimbursement of out of pocket expenses
Fully remote working option available to suitably experienced candidate(s).
The client requests no contact from agencies or media sales.
School-Home Support is a dynamic national charity working with vulnerable children and families to maximise educational opportunities and improve life chances. They exist to ensure every child is able to be at school, ready to learn. Whatever it takes. They partner with schools and families to look beyond the classroom to understand and tackle the issues affecting children’s ability to be at school and engaged in their learning. For 40 years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low educational attainment, anti-social behaviour, crime, low paid jobs or unemployment, generation after generation.
SHS is now looking to appoint their next Vice Chair of Trustees – ideally, someone with previous experience of being a Trustee or a Charity Deputy CEO/CEO who can demonstrate experience in helping an organisation with their strategy, governance and management. You will need to be passionate about the work of School-Home Support and bring energy, commitment and leadership combined with a willingness to advocate for the work they do and the cause they serve.
Trustees have a duty to ensure that the charity is well run, solvent, legally compliant, and working towards the charitable purpose for which it was established, and Trustee roles are an important and highly rewarding way to support an award winning organisation. Please note that Trustee roles are unremunerated voluntary positions, although reasonable travel expenses will be paid.
SHS is committed to equality of opportunity, supports, and encourages under-represented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the Board, and having reviewed existing Trustee's diversity, skills, and experience, SHS are keen for the Board to reflect the diversity of the communities that they work with and therefore welcome applications from all sections of the community.
Please contact Heidi Earp, Director of Langton Not 4 Profit our retained consultants for further information on the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a volunteer photographer/videographer, you will play a crucial role in capturing and documenting RollaDome All Skate’s events, programmes, and initiatives. This role offers the opportunity to build your portfolio and gain hands-on experience in event photography and video production, all while supporting a community-focused charity.
Key Responsibilities
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Attend and capture high-quality photos and videos at events, workshops, and community programs.
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Edit and enhance photos and videos for use in marketing materials, social media, and newsletters.
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Create short promotional video content for RollaDome’s social media channels.
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Work with the marketing and communications team to ensure content aligns with brand guidelines.
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Assist with the storage and organisation of media files in a timely and efficient manner.
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Collaborate with the team to create creative concepts for photo and video content.
Skills & Qualifications
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Strong proficiency in photography and videography, with a good eye for composition and detail.
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Experience with photo and video editing software (e.g., Adobe Photoshop, Lightroom, Premiere Pro, Final Cut).
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Creativity and ability to bring innovative ideas to the table.
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Good understanding of social media platforms and how visual content impacts engagement.
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Strong organisational skills and the ability to work under tight deadlines.
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Ability to work independently as well as part of a team.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
The Passage is establishing a new Special Events Fundraising Committee to support the Senior Events and Community Manager, with the primary goal of growing income from Special Events and attracting new supporters to The Passage.
Purpose of the Committee
- The purpose of the committee is to support The Passage’s Senior Events and Community Manager in delivering successful fundraising events that generate significant income and expand The Passage’s network of supporters. Specifically, the Committee will:
- Work collaboratively with the Senior Events and Community Manager to meet or exceed fundraising goals through special events.
- Source exclusive, money-can’t-buy auction items and experiences to enhance the appeal and revenue of live and silent auctions.
- Leverage personal and professional networks to sell tickets and tables for events like A Little Night Music and the Sports Quiz.
- Introduce new supporters to The Passage through event participation.
- Explore and implement creative ways to promote The Passage’s events to a wider audience, increasing awareness and attendance.
- Utilise personal and professional networks to identify potential corporate sponsors.
- Leverage connections to bring celebrities or high-profile individuals to the event to increase its visibility and appeal.
- Assist in innovation of the Special events portfolio.
Desired skills & expertise
- Sales and Business Development experience
- Marketing and Comms skills
- Knowledge of fundraising
- Networking and relationship building
- Creativity and innovation
- Entertaiment or sports industry connections
- Committed to the values of The Passage
How to apply
Please submit a short covering letter outlining your motivation and suitability for joining the committee and link to your LinkedIn / a very brief employment history to Martina Tamburrino, People Services & Volunteers Partner.
We are also able to arrange an informal discussion with Emma Noble, Director of Income Generation & Communications and Rachel Fenton, Senior Events & Community Manager.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a proactive fundraiser and looking to support a small charity? We're looking for 2 energetic and enthusiastic fundraiser volunteers to increase the fundraising opportunities for the charity as well as developing corporate partnerships, legacy giving, individual giving and major donors. This role may also include:
- Develop new and imaginative fundraising activities, many of which involve organising events
- Project manage fundraising events, from inception all the way through to evaluation
- Recruit and promote supporters and volunteers for challenge and national events.
- Assisting with researching and approaching corporate entities for event sponsorships, partnerships, Charity of the Year partnerships, and donations from corporate foundations
- Writing emails and speaking with potential partners about the work of Burning Nights CRPS Support with the aim of securing funds for the organisation
- Helping to maintain the fundraising database, ensuring accuracy and consistency of all records;
- Development in fundraising opportunities
- Keeping in contact with current & past donors and assisting in finding new donors
- Communicating with past fundraisers and encourage them to consider fundraising in the future
- Assist in marketing our events
- Development / Improvement of fundraising support (e.g fundraising packs and materials)
- Create fundraising & donation posts for social media & email marketing
Key & Desirable Skills:
- Fully computer literate and fully able with the main Microsoft Office tools including Word, Excel, Access, PowerPoint as well as the internet and email
- Knowledge of using CRM systems or ability to learn
- Outgoing, friendly and proactive character
- Good initiative and ability to work with little direct supervision but will ask when help is needed
- Be comfortable volunteering within a small team or by yourself
- Good communication skills - Ability to communicate effectively at a number of different levels
- Ability to communicate effectively by telephone, written correspondence and in person
- Experience of writing funding proposals and working in fundraising would be an advantage
- Strong organisational skills
- Knowledge of corporate fundraising techniques including Charity of the Year, sponsorship, donations, marketing would be an advantage
- An ability to present and engage potential partners/sponsors in a compelling way
- Maintaining strict confidentiality
Practical Considerations:
- Age over 18 only
- Expenses will be given in line with the charity’s expenses policy
- It is an indoor role at one site – your home, but occasionally meetings are held in other offices and in the office of the charity or online
- This role is suitable for people wanting to learn new skills as well as improve previously learnt skills
Not sure if you have the right skills? Then contact us or apply as you may have some great translatable skills that would be applicable for this role!
About the Charity: Burning Nights CRPS Support is a UK wide charity that works to improve life for those living with Complex Regional Pain Syndrome (CRPS), their families, loved ones, carers and friends. As a charity we raise awareness about the condition amongst the public, health and legal professionals by providing CRPS awareness sessions so that patients can be diagnosed quicker to enable treatment to start more rapidly.
Application Process:
Apply on Charity Job with CV and covering letter telling us why you would be a good fit for our charity
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Join the Board of The Gestalt Centre as a Treasurer or a new Trustee, and help shape their ambitious growth strategy with the life-changing approach to counselling, psychotherapy and organisational development – applications from first time Trustees are very welcome.
- Interviews will be held in June 2025
About The Gestalt Centre
The Gestalt Centre is an established educational and therapy charity, supporting the mental and psychological well-being of individuals, groups, and organisations.
Gestalt is a humanistic life-changing approach to life, counselling and psychotherapy. It enables people and organisations to manage change, develop meaningful relationships and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
We are a dynamic organisation and run several accredited counselling and psychotherapy courses, along with professional development programmes for practitioners and organisations. We also offer affordable therapy and counselling and are a hub for a range of health and wellbeing practices for people in the community.
We value awareness and change, collaborative working, diversity and the view that we are all connected and therefore together responsible for our communities.
About the roles
The Gestalt Centre is a registered charity with a Board of Trustees and a Board of Directors. The Trustees are responsible for ensuring that the organisation carries out its purposes and for overall planning and good governance. The Directors (executive and non-executive) make decisions about strategy, the running of the organisation and oversee the work of the Psychotherapy faculty, the Counselling faculty and the management team.
Purpose of the role
Trustees are legally responsible for all aspects of the Charity, including:
- agreeing the purpose and strategy
- ensuring the Charity is financially viable
- making sure a charity does what it was set up to, which includes making decisions about how it is run
Operational matters are delegated to the CEO and the Executive.
Who we are looking for
We’re also seeking new Trustees who can strengthen our expertise in critical areas as we look to strengthen our Board to devise and deliver our ambitious plans. We are keen to hear from people with experience in one or more of the following areas:
- Events management
- Fundraising
- Property
- Higher Education
- Marketing and Social Media
We are looking for a new Treasurer who will be a strategic thinker with good knowledge of charity accounting and the Charity SORP, and can ensure sound financial management. You will bring commercial acumen to guide our financial strategy during a transformative period.
You will also oversee our financial governance, reserve investment, and risk management while contributing your broader strategic insights and experience across all aspects of our work.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Interviews will be held in June 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Essex Respite & Care Association (ERCA) are looking for enthusiastic and passionate individuals, who are confident communicators and strategic thinkers who will be motivated by our mission, to join our Board of Trustees.
Our Vision is: For every adult with a mental health diagnosis living in Essex to have a healthy and fulfilling life, and to be able to access support as and when they need it.
ERCA provide support workers for adults who suffer from an acute or chronic mental health diagnosis, or those who may be socoial isolated or suffering from dementia. Our service covers, south, mid and West Essex.
It is an exciting time to join the charity as you will be able to help us take advantage of a wonderful partnership opportunity to build organisational resilience to grow our charity and create a sustainable future.
We are keen to welcome trustees who have experience of organisational or business transformation, ideally in a similar field or those with lived experiences of mental health issues.
We are looking for trustees who can bring expertise in the following areas:
- Fundraising / Income generation: Experience in fundraising and market presence development. Successful fundraising experience.
- Health & Social care - some with a background in care, nursing, or social work.
- Marketing / Strategic Communication – someone with experience of designing and implementing comprehensive marketing strategies to build awareness of ERCA’s activities.
Trustees will be required to attend a monthly Board Meeting (participation can be in person or virtually) and you will be asked to provide ad-hoc support to the management team.
The total time commitment for this role, is not expected to exceed 10 hours per month.
Please note this role is voluntary, but relevant out of pocket expenses will be reimbursed.
Requirements from applicants:
- Up to date CV;
- Short covering letter outlining how the applicant’s skillset, knowledge and experience match those outlined in the job description and reason for interest in the role;
- Names and contact details of two referees (must have known you for at least 2 years).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
East London Waterworks Park is looking for illustrators, animators and graphic designers to help campaign in the creation of our new park with natural swimming ponds.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for illustrators, animators and graphic designers to contribute to our community-led working circle who are working on coordinating our digital marketing.
There is opportunity to lead on projects across content creation, social media, film or any other channels of interest, and facilitate the direction of the working circle.
The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
While technical skills are essential, we also value your ability to think creatively and strategically. You should have experience in creating engaging visual content for various platforms that will engage stakeholders and decision makers, such as public reports, presentations for decision makers, social media and websites. A strong understanding of storytelling and the ability to communicate complex ideas effectively through visuals will be invaluable. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds.Your creative talents will be invaluable in bringing the park’s biodiversity to life. Through your illustrations, animations, and graphic designs, you’ll help us create visually captivating content that inspires, educates, and engages our community, stakeholders and decision makers. Your work will play a vital role in fostering a strong connection between people and nature, ultimately creating the park’s future.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Become a Trustee at Sunrise Multicultural Project
Are you passionate about making a difference in your community?
We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.
As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community.
If you are eager to contribute your time, expertise, and passion, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best – whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
What can you expect to be doing?
This is a really flexible role – you can choose what you’d like to get involved with:
- Face-to-face fundraising – organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- Online fundraising – setting up online appeals, increasing social media engagement to maximise funds raised
- Marketing – spreading the word about our fundraising activities, for example on social media and with the local press
- Completing administration – processing donations, sorting and recording donated goods, completing Gift Aid paperwork
- Championing our work – getting involved with developing new fundraising ideas and increasing community engagement
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise vital funds through fundraising activities. You will also meet new people, make new friends and be part of a dedicated group of volunteers. Whether you’d rather be out and about, or volunteering from your own home, there are so many ways to fundraise.
We’re looking for someone with
- Good communication and interpersonal skills
- Willingness to be part of a team
- Good organisational skills
- Flexible approach
- Knowledge of local community networks (would be an advantage)
Time expectation
This is a flexible role that can fit around your other commitments. You’ll be part of a team all working together to raise vital funds while having fun in the process!
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
About the volunteer role
The aim of our E-Commerce Assistant role is to provide administrative and operational support to the E-Commerce Manager, assisting with online sales, customer service, and digital marketing initiatives
Key tasks
· Product Listings: Assist in creating and updating product listings on our e-commerce platform.
· Order Processing: Assist in processing orders, including packaging and dispatching items.
· Customer Service: Provide support for customer inquiries via email, ensuring a high level of customer satisfaction.
· Compliance: Ensure all e-commerce activities comply with relevant regulations and guidelines.
· Administrative Support: Provide general administrative support to the E-Commerce team.
About You
· Communication Skills: Good communication skills.
· IT Literacy: Comfortable using MS Office applications – Outlook, Word, Excel.
· E-Commerce Platforms: Familiarity with e-commerce platforms e.g., Shopify & eBay
· Organisational Skills: Good organisational skills.
· Attention to Detail: High attention to detail.
Experience & skills you will gain
· Experience working as part of a team.
· Experience working within an e-commerce administrative role.
· Gain hands-on experience in the dispatch process, including packaging and shipping.
· Experience in managing product listings and inventory.
· Exposure to customer service practices in an online retail environment.
· Experience in digital marketing.
· Exposure to sales analysis and reporting.
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.