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Closing in 7 days
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Page 14 of 26
London (Hybrid)
£45000 - £48000 per annum
Full-time
Permanent
Job description

Supporter Acquisition Manager
Location: London (near Charing Cross) - Hybrid working (Tuesdays and Thursdays in the office)
Salary: £45,000-£48,000
Contract: Full-time, permanent
Hours: 37.5 hours per week
Grade: Professional Level 3
Application: Please send your CV to Philippa at Charity People

About The Charity
Over 1.1 billion people live with vision loss globally. Yet for 90% of them, this could have been prevented or treated. Our client is working to change this injustice by delivering sight-saving treatment, training the next generation of eye health professionals, and driving scientific breakthroughs.

The Role
As Supporter Acquisition Manager, you'll play a pivotal role in growing our individual giving programme. You'll lead on the recruitment of new supporters across a range of fundraising products and channels, both online and offline. You'll help shape and deliver multi-channel campaigns that drive income and engagement.

This is a fantastic opportunity for a data-driven, creative, and strategic fundraiser with a passion for delivering impactful campaigns and building strong relationships.

Key Responsibilities

Strategy & Planning

  • Develop and deliver a long-term supporter acquisition strategy aligned with organisational goals.

  • Lead on acquisition budgeting, forecasting, and ROI modelling.

  • Establish KPIs and report on campaign performance.

  • Collaborate on integrated campaign planning across paid, owned, and earned media.

  • Manage supplier tendering and contract negotiations.

Campaign Management

  • Oversee creative development and production for acquisition campaigns.

  • Work closely with the Content Producer to ensure compelling content.

  • Monitor and optimise campaign performance with internal and external partners.

  • Manage supplier relationships and ensure high-quality delivery.

  • Train fundraising staff to represent The Charity effectively.

  • Collaborate with the Data & Insight Manager to inform targeting and segmentation.

Collaboration & Innovation

  • Build relationships with global fundraising colleagues.

  • Contribute to innovation and product development.

  • Support digital transformation and website optimisation.

  • Work with the Relationships and Partnerships team to develop donor pathways.

About You
You'll bring significant experience in managing large-scale supporter or customer acquisition budgets, with a deep understanding of direct and digital fundraising principles. Your track record includes delivering integrated acquisition campaigns across diverse audiences, overseeing creative development, and managing supplier relationships. You're confident in end-to-end project management, from campaign setup to evaluation, and well-versed in data compliance and working within regulatory frameworks.

Ideally, you'll also have experience in innovation and product development, and an understanding of international development issues. Personally, you're a results-driven and empathetic leader, known for building strong relationships and communicating effectively. You're curious, analytical, and resilient, with a collaborative and proactive working style. You demonstrate cultural sensitivity, align with The Charity's values, and are willing to travel internationally and work occasional evenings when required.

To Apply

Share a copy of your CV with Philippa at Charity People and if your profile matches what our client is looking for, we will be in touch with further details.

Posted by
Charity People View profile Organisation type Recruitment Agency Company size 0
Posted on: 19 August 2025
Closing date: 29 August 2025 at 17:00
Job ref: 99840
Tags: Fundraising