Member And Business Support Manager Jobs in London, Greater London
The Database Assistant will maintain Symplectic Grant Tracker, a key organisational database, ensuring all data is accurate and meaningful. This database holds the application portal for organisations and is how the Grants & Learning Team manage and support funded partners with their grants. You will undertake regular database administration tasks, such as adding new users, updating forms, importing data and amending the database where required by the team.
You will play a key role in the organisation around GDPR and data protection, working alongside the Database Administrator with a focus on our Salesforce databases, to ensure consistency across both systems. You’ll be working within a team that advocates for evidence-led decision making and a sustainable data culture.
You’ll be a member of the Communications & Marketing team, reporting into the Insights Manager. You’ll also be working closely with the Grants & Learning Team who are responsible for delivering our ambitious, nationwide grants programme and who currently support over 500 grassroots organisations and 18-25 year old creatives. This role will be responsible for ensuring that the correct information is stored effectively and is easily accessible, reportable and usable on Grant Tracker. The Database Assistant will assist us to demonstrate delivery against our Business Plan by programming our grants database to be the most effective at collecting and producing the data output needed by the team.
This new role will be a reliable support for users across the organisation, providing helpful and friendly support.
About you
You will have experience with databases, excellent administration, communication and analytical skills, and a keen eye for detail. You will be highly organised, task-focussed and have a methodical approach to your work. In addition, you’ll be able to demonstrate good understanding of regulatory and compliance practices surrounding data protection. You will lead on with the review and writing of guidance and user support materials, enabling users to feel confident in their use of databases.
You’ll enjoy liaising with colleagues and staff at all levels. You’ll be proactive, thriving in a busy environment with an ability to prioritise based on organisational need. You’ll have a collaborative approach, able to communicate to audiences with varying levels of technical expertise.
Your key data management and interpersonal skills will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.
You will be interested in developing a career in data management, particularly in the creative sector and/or grant-making. This role will enable you to develop your technical skills while gaining a good understanding of how a grant-maker and creative industry-based organisation works, as data and data management cuts across all elements of our work.
Key responsibilities
General administration duties
- General administrative functions for Grant Tracker: user maintenance, updating records, importing data and amending the database.
- Database administration for funding programmes: setting up funding rounds, building forms, testing and ensuring data integrity.
- Create and maintain reports and dashboards for teams across the organisation, presenting data in a useful and efficient way.
User support
- Provide training for new users and growing Grant Tracker skillsets across Youth Music with one-off and ongoing training, support the development of our ‘super-users’, maintaining relationships across the team and supporting them with their daily system requirements.
- Maintain user manuals and system documentation, building upon existing data management processes and user guides.
- General bug-fixing and user support.
Database maintenance and integrity
- Performing database maintenance tasks, including diagnostic tests and ensuring data integrity.
- Ability to find creative and innovative solutions to solve problems and improve efficiency.
- Ensuring we comply with our own policies across all our databases with regards to GDPR legislation.
- Managing the relationship with our technology partners by gathering detailed requests for improvements or changes to the system.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person specification
Essential
- At least one year’s continuous experience working in a similar role.
- Ability to work independently with own initiative on various ongoing projects.
- Excellent attention to detail, with high levels of accuracy and consistency.
- Good understanding of GDPR, and familiarity with approaches to ensuring data integrity.
- Strong MS Office skills, including the ability to segment, analyse and manipulate data (Advanced Excel).
- Strong relationship-building skills with the ability to provide helpful and friendly support to database users during introductory and ongoing training.
- Excellent project management skills and the ability to deliver high-quality work in a fast-paced environment.
- A fast learner, with willingness and commitment to develop further knowledge and qualifications on key systems (with support from Youth Music).
- Knowledge of and commitment to inclusion, diversity, equality and accessibility.
Desirable
- Experience in a charity, agency, youth or music organisation.
- Knowledge of grant making.
- Understanding of the music education and / or music industries landscape.
- Passion for music and interest in its benefits for individuals and society.
The client requests no contact from agencies or media sales.
Hours: Part-time, 3 days per week (8 hours within the hours of 9 am to 6 pm with 1 hour’s lunch break) + one day of weekend support hub per month
Working days: Wednesdays, Thursdays and Fridays (and one weekend day a month)
Reporting to: CEO & Team Manager
Location: Mostly office-based with once-a-month offsite location (office, occasional home and offsite) Office is based in the City of London near Bank station
Salary: £18,000 per annum for 3 days a week (Pro-rata of £30k)
*Overtime is compensated either by pay or time off in lieu
Holiday: Pro-rata of 30 days a year excluding bank holidays plus holiday office closure (before New Year’s holidays) and 1 day of annual mental health leave
Contract: 18 months temporary contract, 6 months probationary period
Start date: 1st July 2024 (Notice period will be considered with those who have notice periods) The first round of interviews will be scheduled for the week of 5th June 2024.
Occupational Requirement: The Vavengers is an equal opportunities employer. In line with legal requirements and the nature of the work required for this role, we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.
The Vavengers is a proud Living Wage Employer, Certified Halo Workplace and member of the Sunflower Network for Hidden Disabilities, also member of Employers' Initiative on Domestic Abuse.
We are The Vavengers. We listen, we support and we take action. We educate, collaborate, aid and empower. We are a survivor, migrant and female-led organisation, standing with and for every woman affected by Female Genital Mutilation/Cutting (FGM/C) and all other forms of Violence Against Women and Girls (VAWG) - let’s help end it together.
Key Responsibilities
Community mobilisation, organisation, fundraising, case management, survivor support
Overall Responsibilities
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Facilitate educational and direct support programs, through data-driven research and community engagement
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Create a stable foundation for projects, events, and development
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Organise, run and develop The Vavengers award-winning support & wellness hubs for women and girls
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Manage referral process connecting women and girls with other organisations and local authorities
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Develop bids and secure grants to cover core and project costs
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Manage the nationwide expansion of the support hub model
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Build and maintain partnerships with aligned stakeholders
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Lead and improve community projects through concept development, fundraising and relationship management
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Support the C-suite with business development in line with the business plan
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Support the wider team on events & campaign management
Day-to-day tasks
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Organise, run and report on support & wellness hubs for women and girls, and be the face of the support hub programme
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Support the community through referrals to local authorities and partner organisations on housing, immigration, food security and access to other essential services. Following up and communicating with beneficiaries throughout the process
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Identify and eliminate safeguarding risks
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Identify need gaps within communities and fulfil crisis and emergency management plans, help prepare the organisation for unexpected urgent response work
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Amplify the voice of the communities we support
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Identify and highlight the ongoing issues faced by the women and girls we support with the team and external stakeholders
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Organise and manage programme facilitators and role-related volunteers
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Map out fundraising opportunities and secure funding through written grant applications and manage funding processes from start to end including mid and end-journey reports
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Develop and maintain the existing community ambassadorship programme by listening to community needs and helping to implement solutions
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Maintain strong relationships. Including with Community Ambassadors, Wellness Ambassadors, programme facilitators, existing or potential partners and funders, and be a reliable point of contact for seamless communication
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Expand community engagement through offsite outreach and partnerships with local councils, grassroots organisations, healthcare professionals, community leaders and sector partners (*The Vavengers works with over 150 partnerships across the UK)
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Work collaboratively to ensure that new programs align with the charity’s mission, vision and purpose
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Be an active advocate for The Vavengers mission and community
Additional Responsibilities
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Oversee governance activities of volunteers (volunteer contracts, reports and management)
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Managing DBS clearances and background checks for the required board, staff and volunteers and acting as one of the safeguarding officers of the organisation
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Assist with and contribute to offsite educational workshops where appropriate
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Organising the sourcing and delivery of essential items from partners
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Managing project budgets and an expense account
Desirable skills and attributes:
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Strong emotional intelligence
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Innovative thinking
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Fundraising and grant management
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Clear communication
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Process management & improvement
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Digital literacy
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Referral & case management
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Business development
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Solution-focused approach
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Data-driven
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Proactive
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Start-up development
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Project management
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Community leadership
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NGO financial literacy
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Trauma-informed
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Public speaking
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Workshop facilitation
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Understanding of NGO structures & processes
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Growth mindset
Essential software use: Salesforce, Google Workspace, Eventbrite, Adobe, Squarespace, Brevo, Survey Monkey
*The Vavengers promotes the use of technology to reduce the pressure of administrative tasks and to make our work more efficient, there might be more digital developments as the organisation grows.
Checks and training: Please note, that this role will be subject to a clear DBS check. The Vavengers will also provide mandatory training required by the role including Safeguarding for Children and Vulnerable Adults Level 3, Gender-Based Violence training, language and terminology and necessary software training.
In return for your dedication, The Vavengers will offer you
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In-house and external mentoring & meaningful career development opportunities
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The opportunity to work on ending Gender-Based Violence and creating a just society
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Inclusive, bold and creative culture
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The opportunity to be part of a start-up development
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Flexible working opportunities
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Pro-rata 30 days of annual leave (excluding bank holidays), plus holiday closures and mental health day
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A prestigious headquarters near the Bank station
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Employee counselling programme and other well-being perks
By submitting an application to The Vavengers, you agree to the terms of our Privacy Policy and for The Vavengers to use your personal data for the purposes of processing your job application.
If you have any questions or would like to learn more about this role please get in touch with us,
The client requests no contact from agencies or media sales.
E- Commerce Manager
(UK wide)
£36,629 per annum (pro rata for part time hours)
(Ref: SUS4265)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Hybrid, work from home or from your nearest Sustrans Hubs
About the role
This is an exciting opportunity to work with Sustrans as part of the Fundraising and Supporter Engagement team as the E-Commerce Manager.
In line with our ecommerce strategy, Sustrans has invested over the past years to increase sales through our e-commerce shop and now needs to find new approaches to maximise revenue.
As the E-Commerce Manager, you will be responsible for maximising e-commerce revenue by optimising the martech stack, improving audience insights, product development/management and promotion through digital and offline marketing channels.
As part of the Fundraising and Supporter Engagement team, you will work closely with colleagues in Supporter Engagement and Giving, Strategic Communications, Finance as well as external agencies and suppliers.
This role has line management responsibilities for two-part time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub.
About you
You should have experience of leading, motivating and managing a team as well as demonstratable experience of working in e-commerce ideally in cycling/outdoor or an allied industry.
You will have previously improved customer experience and increased loyalty, as well as having worked with Shopify, website content management systems and ideally integrations with Facebook and Amazon. You will be skilled in project delivery to agreed deadlines and budgets.
You will need to be experienced in delivering, interpreting and actioning insight through high quality, consistent data to increase sales and of using paid and organic channels including SEO.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 09 June 2024.
Interviews will take place in via MS Teams during the week commencing 24 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Knowledge & Information Manager
Salary: £38,000 - £42,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.
Join Our Team!
We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis. This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.
You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.
You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.
Benefits of Working for Crohn’s & Colitis UK
If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About You
You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.
You’ll be:-
- Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
- Experienced in appraising research and translating this for patients and the public
- Proficient in measuring the effectiveness of a promotion and dissemination and use of information
- Working with both our external and internal stakeholders.
- A skilled multi tasker, able to prioritise and meet deadlines.
- And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.
About Us
We're the UK's leading charity for Crohn's and Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life. And, because of the stigma surrounding these conditions, thousands of people are suffering in silence. But we are here to support and champion their cause. We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
How to Apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/
Closing Date: Wednesday 5th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Hours per week: 28 - 35 hrs
Salary: £46,597 (outside London) to £47,995 (inside London) FTE
Closing Date:4 June 2024
When a child is diagnosed with cancer life becomes full of fear, for them and their family. Fear of treatment, but also of families being torn apart, overwhelming money worries, of having nowhere to turn, no one to talk to.
At Young Lives vs Cancer, we help children and young people (0-25) and their families find the strength to face whatever cancer throws at them. Join us and your skills will make a real difference to the lives of young cancer patients.
About the role
This is an exciting time to join the Technology Team at Young Lives vs Cancer. We are in the process of launching our new organisation strategy this year and a Technology and Data Transformation programme to underpin this. This role plays a key part in ensuring that our Case Management system, data and supporting applications, are well managed and continuously improved and developed to meet the ongoing needs of our crucial service and impact delivery teams and support the delivery of our organisational strategy.
Focus areas for this role are:
• Managing the vision and ongoing development of the system from requirements identification, product backlog management and delivering the development roadmap
• Keeping up to date with technology developments so that we maximise the business value from Case Manager, and interfacing applications, now and in the future
• Ensuring appropriate governance processes are in place to prioritise, agree and manage developments in line with strategic and operational needs
• Engaging with internal and external stakeholders and suppliers to deliver requirements and functionality
• Driving the ongoing adoption and use of the system, including development and delivery of guidance, training and best practice use of the system
• Ensuring that our Case Management and supporting systems architecture is designed to maximise opportunities to deliver our organisational vision and strategy
We would love to hear from you if you have:
• Experience of product ownership / management within a case management or CRM environment.
• Solid experience of business analysis approaches, prioritising requirements, developing a product roadmap and product backlog management
• A customer focused approach and strong stakeholder management skills, with experience of project management and delivery with cross-functional teams
• Excellent communication and influencing skills, with ability to negotiate successful outcomes with project team, internal and external stakeholders
• Ability to identify training needs for systems and work to develop and deliver training approaches, materials and guidance to suit different learning styles
• Curiosity and love to get to the root of the problem, with the ability to innovate, work under own initiative and be comfortable with continual change
• This role is subject to a Basic level Criminal Record Check. In the event of a successful application a Disclosure report will be sought.
• Flexibility
Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you.
This role is available on a hybrid office / remote working basis (if you are close to one of our offices – Bristol or London) or home-based from anywhere in the UK with some visits to Young Lives vs Cancer workplaces as required to meet the needs of projects. The salary shown is based on a 35 hour full-time equivalent.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
We will be conducting interviews throughout the duration of the campaign and may opt to close the vacancy earlier than the current closing date listed.
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme. To find out more about our benefits package, have a look on our website.
If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
Apply Now
You may also have experience in the following: Product Owner SharePoint & Microsoft 365, CRM product owner, Case Manager, Product ownership, System Development, System Architecture, Case manager, CRM Management, System Support etc
REF-214 059
Location: Homebased - London
Job Type: Full time, 37.5 hours with occasional weekend/evening work
Contract Type: Permanent
Salary: £46,225
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme
The Partnership and Engagement Manager is a pivotal member of our team, responsible for driving the strategic development of our corporate partnership function. This role is dedicated to leading and evolving Pact’s strategy to engage, retain, and grow corporate partnerships, ultimately boosting restricted, semi-restricted, and unrestricted income streams.
Job Description
Key Responsibilities
New Business:
• Develop and Manage Pipeline: Build and oversee a robust pipeline of new business opportunities, navigating through the entire funding cycle.
• Identify and Cultivate Potential Support: Conduct research, prospecting, and cultivation to identify and attract potential corporate supporters.
• Diverse and Sustainable Pipeline: Perform horizon scanning to ensure our pipeline remains diverse and sustainable.
• Tailored Partnership Proposals: Create customised and persuasive partnership proposals and pitches.
• Expand Existing Partnerships: Leverage the potential of our current partners to develop new relationships.
• Cultivation Strategies: Implement and monitor effective corporate cultivation strategies, including prison-based events.
Account Management:
• Strengthen Relationships: Enhance our relationships and commitment with both existing and new partners.
• High-Quality Account Management: Provide top-tier account management to support continued commitment and growth, managing 10-14 current partners.
• Corporate Engagement Activities: Organise and execute corporate engagement activities, particularly prison-based, and collaborate with service colleagues to develop initiatives that meet the needs of those affected by imprisonment.
• Inspiring Reports and Updates: Produce compelling written reports and updates as part of partnership plans.
• By taking on this role, you will play a crucial part in driving the growth and sustainability of our corporate partnerships, ultimately contributing to the impactful work we do.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
About us
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
Salary
You may also have experience in the following: Account Manager, Fundraiser, Partnership Executive, Marketing Executive, Fundraising, Partnership, Relationship Manager, Sales, Business Development, Funding, Account Officer, Corporate Partnerships, etc.
REF-214 270
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Reports to: Director Research Business Development
Team: Business Development
Salary range: £30,000-35,000 per annum (depending on skills and experience).
Location: London, Hybrid (min. two days a week)
Contract: Full-time Permanent
About RUSI
The Royal United Services Institute (RUSI) is one of the world’s leading research think-tanks in the field of defence, security, and geopolitics. The Research Business Development team was established in 2023 to support RUSI’s nine research groups to meet their annual funding targets by responding to competitive bids, proactively identifying new funding opportunities, and sharing best practice across the organisation.
Team values:
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Pragmatism – we solve problems and find solutions to complex issues. Action oriented.
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Drive – we are constantly learning and trying to improve, working to move the organisation forwards. Proactive and independent.
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Professionalism – we treat people with respect and assume good intentions to build strong relationships with our colleagues and other stakeholders. We deliver on our promises and communicate clearly.
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Positivity – we set an optimistic tone and focus on what we can reasonably do to make a positive difference to the organisation.
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Outcome-led – we want to see results from our work and care about making a tangible difference.
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Curious – we keep an open mind, seek to understand, and bring a diverse set of experiences to the table.
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Sustainability – we think of the long-term, taking the time to fix issues so they don’t arise again and ensuring that our working patterns are healthy and productive.
Main purpose of the post
We are seeking to appoint a Business Development Coordinator to join a wider team that spearheads RUSI’s research fundraising efforts. Reporting to the Director, Research Business Development, the successful candidate will enhance the institute’s business development activities by providing administrative and coordination support for business development, contracts, and risk management. Working closely with research groups, central services teams, and the senior management team, the successful candidate will be responsible for ensuring that RUSI is well-placed to spot and respond to new funding opportunities and that our contracts are high-quality and executed efficiently.
This is a highly collaborative role that involves building very strong internal relationships at all levels of the organisation and managing competing priorities and deadlines. We are seeking a team player with a pragmatic and positive attitude and excellent attention to detail, who will enjoy taking on new challenges, using your initiative to solve problems, and seeing your work directly contribute to meeting our short- and long-term goals.
Key tasks
Tracking, identifying, and sharing new funding opportunities:
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Conduct research to identify potential funders and grant opportunities, populate and maintain a prospects tracker. Ensure we have an accurate and current map of relevant funders at all times to draw from.
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Manage the Business Development email inbox, ensuring we are registered to all relevant portals and that we are regularly checking funder portals that do not send notifications. Share summaries of relevant opportunities with the BD Director along with suggested dissemination plan, agree next steps and follow up with appropriate Research Groups.
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Support research colleagues to identify funders to invite to RUSI events and draft outreach emails.
Providing administrative and coordination support on bids, contracts, and new business activities:
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Assist the Bids Manager with compiling information about RUSI as an organisation, its registrations, policies, organisational structure, banking and insurance details, financial information, and other generic details to be included in bid submissions and for due diligence.
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Support the Bids Manager/Director of Research Business Development with administration and coordination of specific components on large bids.
Maintaining and improving business development processes and systems:
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Ensure the business development team trackers (action log, new funding opportunities etc.) are accurate and up to date.
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Work closely with RUSI’s Legal and Contracts and Finance teams to finalise funder contracts and ensure that final copies are saved centrally, and key information is distributed to relevant teams. Ensure that relevant and accurate funder information is tracked by the finance system for ongoing analysis.
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Review drafts of subcontractor agreements and work closely with RUSI’s Legal and Contracts team to manage the process for preparing, securing approval, finalising, and sharing sub-contracts.
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Act as central point of contact for the research funding pipeline, ensure it is functioning as needed and respond to ad hoc questions.
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Manage the team’s Sharepoint page, ensuring that it is useful and relevant for research colleagues, with high-quality templates and guidance.
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In coordination with colleagues on the Communications team, update RUSI’s customer relationship management (CRM) system with accurate, relevant and up-to-date funder information and develop and promote best practice for CRM usage for BD.
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Update RUSI funders on the website annually, ensuring that they are accurate and that we have appropriate permissions to acknowledge them publicly.
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Assist in preparing training materials and internal presentations, including by conducting data analysis.
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Schedule regular catch ups with research groups, take and share notes in appropriate formats, update trackers.
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Take accurate and useful minutes and share and follow up on action points after Business Development meetings.
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Establish strong working relationships with research teams, central service teams, and senior management.
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Assist with administrative tasks for the business development team as needed, including setting up tech (Zoom/Teams) meetings, coordinating diaries, and booking meetings.
Managing the institutional Risk Management process:
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Be responsible for ensuring that risk registers are maintained and updated across the Institute to track risk within the organisation.
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Attend all Audit & Risk Committee meetings to update members on changes to the risk register, and take minutes for each meeting.
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Work with the COO and Business Development team to ensure that RUSI has in place all policies and procedures across the Institute that are required by funders on various projects.
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Assist the COO in keeping up to date with all Charity Commission guidance on charity operations and compliance.
The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role.
Person specification
Essential Skills and Experience:
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Professional experience in charity administration, business development, customer service, events management, account management or similar.
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Previous experience in grants administration or project management.
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Basic knowledge and awareness of common requirements for bid submissions including such items as statements on duty of care, quality assurance, supply chain management, gender, and diversity, equity, and inclusion.
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Experience in contract administration and completion.
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An undergraduate degree or equivalent in business, international relations, or related field.
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Team Player – a genuine enthusiasm to help others, collaborate across multiple teams, and to see your work contribute to the benefit of the organisation.
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Excellent interpersonal skills and ability to work with different personalities and manage confidential information with sensitivity.
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Strong written and verbal communication skills, able to communicate clearly and professionally on video calls, Teams chat, email and in person. Able to produce clear, accurate and insightful written output, meeting the highest quality standards.
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Excellent organisation and attention to detail – you can maintain, implement, and improve systems, processes, and databases to ensure that our data and outputs are accurate, thorough and up to date.
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Outstanding time management skills and a willingness to work flexibly – juggling shifting priorities and competing deadlines, managing people’s expectations effectively.
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Strong IT and Microsoft skills (Excel, Word, Outlook, Adobe and PowerPoint)
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An interest in, and knowledge of, defence, security and geopolitics.
Desirable Criteria:
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An interest in, and knowledge of, defence, security and geopolitics.
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Experience in a Think Tank/Charity sector
Our expectations
We expect all staff to abide by and promote our RUSI’s Vision and Values.
Benefits
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25 days annual leave (rising with service)
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Additional days off during Christmas -RUSI Christmas closure days
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Generous pension contributions at 6% employer contribution,
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Access to 24/7 Employee Assistance Programme
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Season ticket loan
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Access to free access to RUSI's world leading programme of events and conferences, research materials and library
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Trained Mental Health First Aiders
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*Enhanced sick pay
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*Enhanced maternity and paternity leave
*Depending on length of service
Application Process
To apply, please click on the apply button and follow the instructions.
You will be asked to include:
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your CV
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a Cover letter of no more than one page.
Closing date: 2nd June 2024 at 23:59pm. Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted applicant will be contacted.
Equal Opportunity and Values
At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.
We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.
The client requests no contact from agencies or media sales.
The National Literacy Trust empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. Their research makes them the leading authority on literacy and drives all their work.
There has never been a more exciting time to join, with an ambitious Director of Fundraising focused on growth, a CEO brimming with ideas and energy, a compelling and unique case for support, and the whole organisation united behind fundraising.
The Corporate Partnerships team has seen impressive success over recent years with the team now bringing in more than £4 million annually from a range of partners including Chase Bank, Lancôme, KPMG, McDonald’s, Morrisons, Bloomberg and WHSmith.
This is a brilliant opportunity to work across a range of multi-faceted corporate partnerships at the 5 and 6-figure level. You will deliver exceptional stewardship focused on growing and developing relationships with existing partners securing ongoing and continued support.
As Corporate Partnerships Manager, you will:
- Account manage a diverse portfolio of corporate partners at the 5 and 6-figure level
- Create and deliver high quality stewardship plans for your accounts
- Research, write and pitch compelling funding proposals to renew and uplift existing partnerships
- Build strong relationships with all key stakeholders internally and externally
- Work with the new business team to ensure the seamless handover and onboarding process for new partners
Ideal skills and experience:
- Experience in managing a range of 5 and 6-figure corporate partnerships in the not-for-profit sector
- Strong relationship-building and interpersonal skills, and someone who can develop rapport with stakeholders of all levels forging effective and collaborative working relationships
- Ability to think creatively about corporate partnerships, identifying opportunities for uplift and increased engagement among existing partners, fostering a strong sense of connection to the charity’s mission
Benefits include:
- 39 days of annual leave per year (pro rata for part-time staff), made up of 28 days’ annual leave plus bank holidays and office closure from Christmas Day to New Year’s Day inclusive
- 8% employer pension contribution
- Enhanced maternity, adoption and shared parental leave and pay policy – after 1 year of service, employees are entitled to 12 weeks on half pay in additional to statutory entitlements, with two weeks of paternity leave at full pay (subject to qualifying criteria)
- Employee assistance programme
- Shopping and leisure venue discounts
- Discounted gym membership, dental plans and health assessments
Expert recruitment for fundraisers and charities.
Senior Philanthropy Manager
Home based, remote working
£44,000 - £47,000 pa plus excellent benefits
35 hours per week
As Senior Philanthropy Manager within our Fundraising Team, you will focus and lead on:
- External facing relationship manager, both building new relationships and effectively stewarding existing ones
- Support the High Value Lead to set budgets and conduct regular reforecasting
- Maintain an effective pipeline of philanthropy prospects
- Ensure a high standard of impact reporting to donors
- Work with stakeholders across RNID (particularly in the programmes teams) to ensure that propositions are compelling and develop funding cases for support and accompanying funding budgets
- Ensure exceptional relationship management experiences for high value donors, including cultivation planning
- Effectively deploy senior staff and volunteers across RNID to work with high value donors, including appropriate briefings and direction on relationship aims
- Lead on operational improvements on day-to-day systems and processes
- Directly line manage 4 staff members
You will drive the high value supporter programme internally to RNID and externally with donors, personally working to secure gifts from individuals and trusts & foundations as well as driving excellence across your team.
You will have experience of developing and managing relationships with donors (directly and through peer-to-peer relationships) worth 6 figures and above, alongside pipeline building and proposition development.
You will have considerable experience of presenting proposals and reports to prospective and existing donors, able to translate the work of RNID to inspire high value donors and secure significant long-term gifts.
This role will be operating at a senior level within RNID, contributing to plans and strategies, and have line management experience.
We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 2 June 2022
Interviews: w/c 10 June 2024
About us
An exciting opportunity has arisen for an experienced and highly skilled Training Development Manager to join our small, friendly and hard-working team.
We are Laurelle Brown Training and Consultancy (LBTC), an independent consultancy founded in 2017, as a response to the persistent challenges and discrimination faced by racialised children across the services and support systems they rely on. We collaborate with partners to strengthen equity, diversity and inclusion across complex systems for children.
We are a dynamic and busy consultancy, with 5 staff members, and a pool of associate consultants and trainers that support the delivery of our work. We do: (1) Learning and development, (2) Facilitation, (3) Change and transformation, and (4) Evidence and insight. Our team work remotely and attend team meetings in London (where the company is based) a couple of times a year, and deliver in-person services across the UK all year round.
A substantial proportion of our work focuses on racism, marginalisation and discrimination and as such we welcome applications from those with personal experience of these issues, and who are typically underrepresented in senior leadership roles. This includes individuals who identify as racially minoritised or from a Black and minoritised ethnic background.
Please review the job description attached to this advert.
The important bits
- 30 hours per week (0.8 FTE)
- Part-time, flexible working (Pattern to be agreed with candidate)
- £36,000 (FTE) / £28,800 (0.8FTE)
- Fixed term, 12 months with potential to extend
- Hybrid working – mostly remote (c60%), with some in-person delivery and events (c40%)
- Generous 28 days annual leave, 5% pension provision, flexible working, family friendly culture and wellbeing focus.
The role
- Training development and delivery – Develop, create and deliver sector-leading training, virtual, in-person and e-learning, while overseeing allocation and delivery of all training bookings. Leading on internal EDI training and building relationships with clients and partners.
- Quality assurance and impact – Work with stakeholders to develop impact and evaluation methods and reporting. Developing and implementing training model and relevant assurance processes and tools, including learning journeys.
- Associate management – Develop and maintain associate management framework, build, manage and support high-performing team, and execute strategy.
- Leadership and organisational development – Use knowledge and experience to provide strategic thought advice and leadership, delivery special projects with fresh ideas, insights and solutions, contribute to business development and strategy.
About you
We’re looking for a Training Development Manager with technical and knowledge skills. Someone who can design, and deliver, high-impact training and facilitation for audiences across statutory, voluntary and community sectors. You will develop our Associate Strategy, in addition to effective, collaborative and innovative operational practices, in alignment with our methodology.
You will have successfully developed, implemented, and evaluated short and long-term training programmes in the children and young people sector; clearing obstacles to delivery; engaging diverse audiences, including senior leaders; co-facilitating; designing for impact and detail; managing trainers; and reflecting and applying learning for continuous improvement.
This role is a great match for a strategic thinker with strong virtual working skills, an adeptness for fast-paced environments and deep understanding of the impact of structural inequalities on child welfare systems, workforces and outcomes in the UK.
Please see the full job description for more information: Training Development Manager 2024.pdf
What we offer
We offer a genuine opportunity to contribute to the tackling of inequalities across systems for children and young people, a passionate and friendly team and a stimulating environment where you can fulfil your potential.
We are committed to the development of all our staff, so you can expect to continue to develop your skills in a range of areas.
To apply
- Please submit your CV and Cover Letter of no more than two A4 pages explaining why you have applied for the role and how you meet the job description.
- Application Deadline: 9am on Monday 17th June 2024
Recruitment process
We break it up into 3 stages:
- A skill-based task to complete and present at virtual panel interview (1 week to prepare).
- A virtual panel interview where you will discuss your experience and skills with our Director, Business Manager and an Associate (1 hour) - scheduled for Tuesday 25 June 2024.
- An in-person panel interview you will demonstrate your training/facilitation skills with our Director and an LBTC partner (30 minutes) - scheduled for Tuesday 4 July 2024 in London.
Please submit your CV and Cover Letter (of no more than two A4 pages) explaining why you have applied for the role and how you meet the job description.
The client requests no contact from agencies or media sales.
The National Literacy Trust empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. Their research makes them the leading authority on literacy and drives all their work.
There has never been a more exciting time to join, with an ambitious Director of Fundraising focused on growth, a CEO brimming with ideas and energy, a compelling and unique case for support, and the whole organisation united behind fundraising.
The Corporate Partnerships team has seen impressive success over recent years with the team now bringing in more than £4 million annually from a range of partners including Chase Bank, Lancôme, KPMG, McDonald’s, Morrisons, Bloomberg and WHSmith.
We’re seeking a skilled corporate fundraiser to lead on a portfolio of significant, strategic partners on a maternity cover contract. You will deliver a high level of stewardship to grow and develop existing relationships, line manage a Corporate Partnerships Manager, and contribute to the development of the corporate partnership strategy.
As Senior Corporate Partnerships Manager, you will:
- Manage a diverse portfolio of corporate partners at the six-figure+ level, ensuring effective stewardship to strengthen engagement and drive incremental income
- Play a key role in developing the corporate partnership strategy, and contribute to budget planning in collaboration with the Head of Partnerships
- Research, write and pitch compelling funding proposals to renew and uplift existing partnerships, meeting agreed targets and working closely with colleagues across the organisation
- Provide management, support and guidance to the Corporate Partnerships Manager
Ideal skills and experience:
- Demonstrable experience in managing six-figure+ corporate partnerships in the not-for-profit sector
- Expertise in leading on multi-faceted partnerships, including strategic partnerships
- Experience working with partners across retail and financial services is desirable
- A strategic mindset and ability to think creatively about corporate partnerships, identifying opportunities for uplift and increased engagement among existing partners, fostering a strong sense of connection to the organisation’s mission
- Ability to lead, motivate and develop direct reports, including setting priorities and goals that are achievable, aspirational and inspiring
Benefits include:
- 39 days of annual leave per year (pro rata for part-time staff), made up of 28 days’ annual leave plus bank holidays and office closure from Christmas Day to New Year’s Day inclusive
- 8% employer pension contribution
- Enhanced maternity, adoption and shared parental leave and pay policy – after 1 year of service, employees are entitled to 12 weeks on half pay in additional to statutory entitlements, with two weeks of paternity leave at full pay (subject to qualifying criteria)
- Employee assistance programme
- Shopping and leisure venue discounts
- Discounted gym membership, dental plans and health assessments
Expert recruitment for fundraisers and charities.
The For Baby’s Sake Trust is seeking a Director of Finance and Business Development to join their leadership team during a crucial period of growth. As the Director of Finance and Business Development, you will be responsible for leading change and developing strategies for growth and sustainability. The role involves creating new business opportunities and ensuring strong financial oversight.
If you share our passion for breaking cycles of domestic abuse and giving babies the best start in life, have a finance qualification, experience in strategic leadership in the charity or public sector, and enjoy finding creative solutions and driving positive change, this could be the right role for you.
The position offers a chance to work with a dedicated team in an award-winning charity that makes a significant, positive impact on families affected by domestic abuse. The Director of Finance and Business Development will be part of the Leadership Team, working together with the CEO and Director of Operations.
This full-time role, reporting to the CEO, comes with a permanent position and a salary of £75,000. It also offers the flexibility of working from home with occasional travel.
Closing date: 11.59pm on Sunday, 16th June 2024.
Interviews, which will be held in a central London location, are scheduled for the 3rd and 4th of July.
After we receive your application, we'll send you the link to the equal opportunities monitoring form—this is confidential and voluntary and won't affect the selection process.
For more information about The For Baby’s Sake Trust, visit our website.
The salary quoted is for the London office but if based at home, the salary will be £31,266.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
We require someone who is able to provide a range of business support functions to the Policy, Public Affairs and Campaigns Department (PPC), specifically the reporting and monitoring of grants-funded projects delivered within PPC and the administration of grants out to partners including use of our international programme management system.
The post holder will champion ways of working across the department that align with Christian Aid's strategy and systems and work closely with the Data Strategy and Transformation Lead and relevant teams to drive operational excellence and innovation that leads to smooth and effective business processes. This will include the coordination of a new PPC quarterly dashboard to track progress, improve decision making and assess impact.
The post holder may also be asked to coordinate and administrate discrete projects within the department as required such as refreshing the departmental intranet on SharePoint or work collaboratively with colleagues under the direction of a project manager within project teams. You will also be required to act as short-term cover for the Director's Executive Assistant during periods of absence and provide administrative advice for PPC staff.
About you
To thrive in this role, you will need to be comfortable with data and applying logical thinking to gathering and analysing information including the financial data required for monitoring and budgeting. You will have the ability to switch seamlessly between core tasks and project activities. You will bring your experience in creating and using spreadsheets for financial and information management, including use of web / intranet-based systems, databases, and good IT skills, particularly Microsoft Excel. You will have a relevant degree or postgraduate qualification and motivation to work in the charity sector and international development.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Location: London, with travel to Crisis' services across England, Scotland and Wales
Contract: Permanent
Salary: £83,000 per annum
Closing Date: Friday 14th June 2024
Crisis is the national charity for homeless people, working side by side with thousands of people each year as they find ways out of homelessness. We know that homelessness is not inevitable; we know that together we can end it.
At Crisis, we have an incredible and committed workforce of more than 700 employees across England, Scotland and Wales, as well as c5,000 inspiring volunteers who are central to the success of our Christmas services and the running of our shops. Without them Crisis quite simply wouldn’t exist.
This is an exciting time to be joining us. Emerging from a period of change, we have a new 10-year strategy and an even greater focus on purpose and priorities. Central to the success of this will be ensuring that Crisis is a positive, high performing and inclusive work environment that allows us to have the greatest impact for those that we support.
As a member of the wider leadership team, the Director of People & Culture will be responsible for developing a strategy that that delivers on our aspirations for our staff and volunteers, attracting and retaining a diverse and talented workforce and creating an environment that allows everyone who works with us to feel safe and be the best that they can be. As our most senior People leader in the charity, this is a role that is highly visible at all levels and you will be required to build strong, trusted relationships across the leadership team, our Board and with our staff and volunteers.
We are looking for an authentic and inspiring leader who brings significant experience of developing and implementing people strategies, with strong knowledge of culture and organisational development. A changemaker who encourages those around them to step outside their comfort zone, you will have a confident and informed approach to all things relating to people and culture and a proven commitment to promoting equity and inclusion in the workplace, so that everyone feels able to be their authentic and best selves.
While experience of working within a charity would be beneficial, we are also keen to hear from candidates who bring transferable experience from other sectors. In addition to wanting to hear from experienced people leaders who share our vision and values, we also welcome applications from emerging leaders for whom this will be their first director role but who bring the enthusiasm and drive to succeed in it.
We are excited for someone to join us who is passionate about ending homelessness and ensuring that their team is focused on delivering excellence to ensure that we are achieving the Crisis mission. If this sounds like you then we would love to hear from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring.
Role overview
The Project Support Officer will support our Programmes Team with activity related to project delivery while members of the team are on maternity leave. The postholder will be responsible for completing a variety of project delivery tasks that support the smooth running of our online mentoring. These tasks include administrative support through our online mentoring platform, data entry and data monitoring, training our volunteers to be mentors and inducting young people onto our programmes.
Key responsibilities
- Administrative support for our projects, including:
- Supporting the programmes team to book regular meetings with partners
- Monitoring a centralised support inbox for our partners
- Monitoring a centralised support inbox for our mentors and mentees
- Writing emails and other communications to our project users
- Monitoring and reporting on mentee and mentor engagement on our projects
- Moderating user messages and user profiles
- Conducting safety spot checks on recorded video calls
- Data entry on Salesforce related to our projects and users
- Data entry on project and task progress on our project management system
- Setting up zoom calls for training sessions and managing registrations
- Inviting mentees and mentors to the mentoring platform, monitoring progress, and producing reports for partners
- Delivering mentor training sessions
- Delivering and supporting delivery of mentee induction sessions and other activity for young people (such as assemblies)
- Taking notes during meetings and monitoring actions
- Supporting our quality assurance processes by testing our projects and proofreading our materials
- Other administrative tasks that may be reasonably required
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Be competent with Microsoft office, including Outlook, PowerPoint and Excel
- Have excellent organisation and prioritisation skills
- Have excellent time management skills
- Possess excellent communication and presentation skills
- Be motivated to deliver high-quality work
- Have great attention to detail
- Be willing to learn how to use new technologies and tools
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of project management, or are interested in a career in project management
- Have experience of delivering training to young people
A DBS check at the enhanced level will be required for successful applicants
Salary and benefits
Salary: £24,900 - £27,200 (£14,940 - £16,500 actual based on 22.5 hours a week)
Contract: Fixed term (ending 30 April 2025)
Hours of work: 22.5 hours per week
Holiday allowance: 25 days (pro-rata for part-time staff depending on join date)
Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave
Application instructions
Submit a one-page cover letter, outlining how you meet the essential criteria for the role, and your CV through CharityJob by 9am on Monday 10 June.
Applications without a cover letter will not be considered
Successful applicants will be contacted from the 12 June and invited to complete a short task due on the 16 June.
Interviews will then take place on the week commencing 17 June.
Brightside will be conducting a blind recruitment process where names and gender-identifying features will be removed from the applications before being reviewed by the hiring manager for shortlisting.
The client requests no contact from agencies or media sales.