Member Engagement Coordinator Jobs in Bristol

Maternity Cover position from January to October 2024

Full-time

Homebased working in the UK

The Director of Development and Engagement is a member of the Senior Leadership Team and works in partnership with the CEO to lead the development, delivery and co-ordination of the organisation’s strategy.

In this role, you will have oversight across several areas including fundraising, membership engagement, finance and governance and will take the lead in generating income and ensuring the sustainability of the organisation.

The post also holds line management responsibility for three members of staff delivering across multiple areas of work including fundraising, finance, and communications. 

For more information, please download the job description below or visit our website via the ‘Apply’ button.

To apply, please download and complete our application form below. CVs will not be accepted.

This is an ongoing recruitment and interviews will be held as applications are received. We reserve the right to close this advert at any time.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age. We are open to considering applications for a part-time role that would require a job share.

We are looking for a dynamic Corporate and Community Partnerships Co-ordinator to join our creative fundraising team.

In this role you will secure long-term, mutually beneficial income from the corporate sector and from community partners within the city, across a range of disciplines and formats, including their Charity of the Year, cause-related marketing, and sponsorship. You will develop and secure new partnerships with Bristol’s businesses as well as nurture and account manage existing partnerships.

As well as this, you will seek to increase our presence in the community, connecting and seeking funding from organisations such as Rotary clubs, schools, and faith-based groups.

We are looking for someone with the passion to end homelessness in Bristol and the drive to fund services for people experiencing housing insecurity.

Caring in Bristol receives funding from the National Lottery.

Status: Permanent, part time, annual contract

Location: Remote but must be able to travel to London for monthly in person meetings, conferences and exhibitions

Report To: TBEN Founder

Hours: Part- time; 3 - 4 days per week (16 hours per week)

Mondays – Fridays (but must be available to work  on Fridays)

Hours between: 9.00am – 5pm with some flexibility

Salary: £48,750 per annum Full time salary; £25.00 equivalent per hour /  £20,800 per annum based on 16 hours

Benefits: Pension;

Are you:

• Passionate about promoting diversity and inclusion particularly in economics and related fields?
• Enthusiastic about charity / non-profit space
• Interesting in making a positive change for the future and charity space
• Highly organised and able to manage multiple tasks and projects simultaneously

Would you:

• Like to work with a exciting movement who want to make change

Do you have:

• Proven experience in programme coordination, project management or volunteer management preferably within a non-profit or community orientated organisation
• Understand the non- profit space?
• Excellent communication skills
• Experience in event planning and management

You don’t need to:

• Have an academic background in economics to join in with our movement

We would love to hear from you.

The opportunity:

Despite there being many Black students who take economics into further education, economics is far from diverse. From senior positions at banks, to board memberships in think-tanks, Black people are under-represented across the field.  This lack of diversity can bring about implications pertinent to Black minority groups. From narrow perspectives to a lack of attention to minority interests; this lack of diversity can feed into decision making in industry, economic research and policy decisions.

Additionally, this lack of visibility (coupled with there being little to no initiatives at higher levels to address this), has meant that there exists no official platform to encourage and support aspiring/current Black professionals in economics and related fields.

We are looking for someone to support the programme coordination for The Black Economist Network (TBEN) and you will get stuck in from day one doing:

• Coordinating and managing the day-to-day activities of TBEN, including organising events, workshops, and webinars to foster networking, knowledge sharing, and community building.
• Supporting the development and implementation of TBEN's Universities Ambassador Programme, which aims to engage with universities and promote the network among students and academics.
• Collaborating with stakeholders, including universities, corporate partners, and other organisations, to establish strategic partnerships and drive joint initiatives to promote diversity within economics and related fields.
• Assisting in the planning, development, and execution of TBEN's communication strategy, including managing social media accounts, website content, newsletters, and promotional materials.
• Liaising with TBEN members, responding to enquiries, providing support, and ensuring a high level of member engagement and satisfaction.
• Coordinating and overseeing various projects, ensuring adherence to timelines, budgets, and quality standards.
• Collecting and analysing data to measure the impact of TBEN's activities and reporting on key performance indicators.
• Contributing to the continuous improvement of TBEN's processes, operations, and initiatives.
• Be willing to assist with other operational duties as and when required.

The Company:

The Black Economists Network (TBEN) is an organisation dedicated to providing a platform through which professionals and students of Black African and Caribbean descent in economics can connect, collaborate, share ideas and support each other. We also seek to challenge the lack of diversity within economics related fields by bringing together and raising the profile of black people in economics by working alongside other organisations on their diversity strategies.

If you have these essentials, we would love to hear from you:

• Proven experience in programme coordination, project management, volunteer management or a similar role, preferably within a non-profit or community-oriented organisation - essential
• Understanding of and passion for promoting diversity and inclusion, particularly in economics and related fields - essential
• Excellent organisational skills with the ability to manage multiple tasks and projects simultaneously - essential
• Strong interpersonal and communication skills, both written and verbal - essential
• Experience in event planning and management - desirable
• Demonstrate great customer service - essential
• IT literate ; Microsoft Office – essential
• GCSEs or equivalent, including Maths and English – essential
• Right to work in the UK - essential

We would love to hear from you. 

To apply, please send over your CV and covering email sharing:

• What attracts you to this role at The Black Economist Network
• An example of when you have demonstrated:
  • Proven project management experience or programme design work
  • An understanding of the non-profit space
  • Your experience of working with volunteers
  • Collaborating with other organisations delivering events / conferences
• Your current situation and availability to Karen May, HR Consultant 

Closing date: 15th December 2023

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We are currently recruiting an Recovery Coordinator - Assertive Outreach to work as part of the newly implemented Southwest Prisons service delivering psychosocial interventions to service users across HMP Bristol. Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. 

This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development.

Where:HMP Bristol

Hours: 37.5hrs per week, 24 month fixed term contract

Salary: £26,393 - £30,316 dependent on experience

Please note, this role is a prison-based role so community responsibilities and requirement for a driving licence is not necessary.

Responsibilities

About the role:

• Support service users from point of entry into the service and through their treatment/recovery journey
• Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate
• Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model
• Advocate on behalf of the service users who are unwilling or unable to engage in treatment
• Proactively follow up with service users that miss appointments to increase opportunity of engagement
• Contribute to risk management processes, including prison ACCT process as appropriate
• Work with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a Friend and receive £250 in vouchers if candidate is successful

Please read attached Job Description for a more detailed outline of responsibilities and Person Specification

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you

Salary Range (pro rata if part time)

CGL points 23 to 28 (£26,393.77 - £30,316.74)

Closing Date

17/12/2023

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

Engagement Lead

We’re looking for a motivated, driven individual to lead our Engagement team in London. You will be passionate about empowering people affected by stroke and working with NHS colleagues to improving stroke care.

Position: S1104 Engagement Lead

Location: Home-based, London. However, occasional travel will be required as part of this role (May include team meetings or other work-related meetings).

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £41,800 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 5th January 2024

Interview Date: 19th January 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The Engagement Lead will report to the Associate Director for London and is responsible for leading our Engagement Team and function in London. You will play a key role in our London Senior Leadership team alongside a service delivery colleague.  You will drive our engagement with colleagues in the London Health and Social Care system and with people affected by stroke.

Key responsibilities will include supporting the London team to:

· Develop and deliver our London Locality plan alongside the rest of our London senior leadership team.

· Lead our relationship mapping and stakeholder engagement approach, supporting the team to act as a system leader.

· Develop and maintain relationships with key stakeholders.

· Lead on the development of the London Involvement Network to support stroke survivors in having a voice in local stroke policy to improve our ability to influence for impactful and tangible improvements. 

· Build our community engagement function by supporting staff and volunteers to develop the Stroke Group network.

· Develop a London community volunteering approach.

· Scope and lead on engagement projects to achieve outcomes in our London Locality plan.

About You

As Engagement Lead, you will have experience of:

· Leading, managing and developing people

· Working in partnership with other organisations

· Working with groups and networks, including on co-production

· Setting and managing budgets

· Systems leadership and influencing principles and knowledge of health and social care systems

To fulfil the role you must be resident in the UK and have the right to work in the UK.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Engagement, Impact and Engagement, Engagement Officer, Engagement Lead, Relationship Coordinator, Community Engagement, Community Engagement Coordinator, Community Engagement Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

School Relationships Officer

Salary range: £28,346 to £31,656 depending on experience

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

For more information on why we think you should apply for the role, see the “Why work for us” section at the end of this job description.

Your purpose

To deliver a high quality experience to schools in your region through expert relationship management, driving high levels of engagement, retention and renewal and enabling our membership to have the greatest impact in each Voice 21 Oracy School.

Your responsibilities

Relationship management and network

• Build and manage strong relationships with member schools and key stakeholders across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.

• Use your regional budget and your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or sending free tickets to a school for an event).

• Manage group projects in your region, including sending communications, project planning and reporting to group commissioners or funders.

• Represent Voice 21 effectively to external audiences in meetings and events (e.g. virtual webinars to support schools as they start their membership or progress meetings with group project commissioners).

• Develop our school network in your region (e.g. organising and delivering regional network events), using this to enhance school experience and act as a tool for growth, value and retention.

• Identify and develop strategic relationships with key stakeholders in your region in order to understand the educational landscape and work with colleagues in the Engagement (Growth) team to strengthen and grow our network.

School journey and experience

• Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.

• Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support their membership.

• Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.

• Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).

• Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder). 

• Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).

Your progression

Within 1 month, you’ll have:

• Got to know all of the different elements which go into our membership offer through experiencing them first hand. 

• Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools. 

• Begun to get to know the key stakeholders and member schools in your region.

• Built relationships with your closest colleagues in our Engagement and Programmes teams. 

Within 3 months, you’ll have: 

• Built relationships with the key stakeholders and member schools in your region.

• Supported member schools in your region to get started on their membership journey and to access membership benefits.

• Become confident using our CRM (Salesforce) to provide key data you need for success in your role.

Within 6 months, you’ll have: 

• Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.

• Delivered regional network events and reflected on how these went with the team.

• Led a cycle of renewal in your region and used this to identify areas of strength/development.

From 6 months onwards, we expect for you to be:

• Taking ownership of the member journey and school experience of schools in your region.

• Proactively sharing insights from the frontline with the team to improve experience and engagement.

• Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.

This job is for you if...

• You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.

• You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.

• You care about the little details which make all the difference and get satisfaction from seeing things through.

• You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.

• You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.

Who you’ll work with: 

• Our Experience team: made up of our Head of Member Success , your fellow School Relationships Officers, a School Membership Coordinator, and your line manager - one of our two School Relationships Leads.

• Our Growth team who recruit schools to join our membership and raise awareness of and support for the Voice 21 approach. 

• Our Programmes team who lead and deliver our work with teachers on programmes.

Where you’ll work: Remote, with regular regional and national travel to visit schools and attend Development Days/meetings, including some overnight stays. 

Contract: Permanent, subject to successful probation review at 3 months.

Terms: Full Time 

Application details 

To apply: 

Please send your most recent CV and a document answering the questions below via the Voice 21 website with the subject “School Relationships Officer application”:

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent School Relationships Officer (Max. 600 words).

We are ideally seeking to appoint  2 x  School Relationships Officers to be based in the London/South East Region.

Please also click here to fill out our Equality and Diversity Monitoring Form.

Closing date: 6pm, Sunday 31st December 2023 . 

Interview date: Provisional dates for initial phone interviews w/c 8th January with second round interviews on Zoom w/c 15th January TBC

Start date: ASAP

Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Gill Cameron, Head of Member Success 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Why work for us?

We hope that we have given you a good sense of what life at Voice 21 is like and what the role entails - please see below for some more reasons to apply!

Holiday:  25 days annual leave plus additional Christmas closure period. Holiday entitlement increases linked to length of service.

Benefits: Employer contribution to pension (5%), interest-free season ticket, cycle and technology loans and work from home allowance. 

Wellbeing: We provide an Employee Assistance Programme through Health Assured which provides all Voice 21 employees 24/7/365 support if needed.

The way we work: We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

You will also have regular opportunities to get together as a whole staff and in your team, including away days, social events and other development events.

Development opportunities: We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

If you want to volunteer as a school governor, trustee or in some other capacity for a mission-aligned organisation. We support our team to take on these commitments without taking annual leave. 

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Voices of Voice 21

We recently asked our team what they enjoy most about working at Voice 21. Below is a selection of their responses: 

“I really enjoy working in an organisation that strives for innovation and is rooted in research of what actually works for teachers in the daily life of a classroom and a school curriculum.”

“At Voice 21, there is a strong culture of sharing expertise and this ensures that your voice is valued and ideas heard, no matter your role. Although a lot of the day-to-day work is virtual, relationships are strong. The very purposefully planned in-person meetings help these relationships to grow and flourish, as does the high level of collaboration in teams.”

“One of the many things I love about working at Voice 21 are the opportunities for professional development. Working in a small, fast-growing organisation has given me the chance to grow professionally and to expand my skill set in a supportive environment.”

“I find it inspiring being part of the Voice 21 team - being surrounded by passionate, mission-driven people makes me want to bring my best every day, because I know that my fab colleagues won't let a good idea gather dust - everything will be snapped up and built into something that helps us make a difference for the students in our schools.”

“Since working at Voice 21, I’ve been invited to take part in multiple projects and tasks outside of my ‘core role’, because we’re encouraged to develop our areas of interest and expertise across the board. It’s incredibly refreshing to work for an organisation that sees every employee as a key asset.”