Member engagement manager jobs in hastings, east sussex
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As a Senior Account Manager, your role is to line manage a regional team of Account Managers to maximise partner engagement and ensure we retain sky-high resubscription rates. You will manage your regional team’s objectives and regularly monitor and report on progress towards this.
Alongside managing your team, you’ll work with a cohort of partner schools and colleges, facilitating an environment which identifies and promotes best practice across partners within your region. Using data analysis across schools and colleges within your region, you’ll identify trends and opportunities to further increase the use of Unifrog, maximising engagement and resubscription rates. Please note you will need to be based in Hertfordshire, Bedfordshire or North London for this role.
Your key responsibilities will include:
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Line manage a regional team of Account Managers to achieve their resubscription and engagement goals, delivering weekly check-ins with each team member to review their progress with partners.
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Run team meetings with your regional Account Management team to review key engagement strategies, objectives and share best practice.
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Meet weekly with the Head of Account Management, reporting on progress with your partners, and the progress of your regional team.
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Analyse regional engagement data to spot trends and work closely with the Head of Account Management to devise and implement strategies to improve on any areas of low engagement.
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Work with Senior Account Managers, Head of Account Management and other Unifrog colleagues, to design and implement projects and processes across the Account Management team, that help deliver against our organisation’s objectives and mission.
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Work with a region of schools and colleges with the responsibility of an Account Manager, providing resources and strategies which maximise staff and student engagement with Unifrog, and identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work closely with your regional Area Manager to improve Unifrog engagement and maintain a sky high resubscription rate.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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1+ years’ Account Management experience.
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Track record of excellent relationship management.
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Ability to identify strengths and areas for improvement within a team, and to put relevant support in place.
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Ability to listen to feedback and adapt quickly and flexibly.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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Ability to use data to help inform strategies and processes.
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Proactive attitude and willingness to get stuck in.
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Experience in working with schools and colleges is preferred but not essential.
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Experience leading a high performing team is preferred but not essential.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of Account Management.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£42,312 per annum (Grade C), plus commission, car allowance and a share in a company-wide performance bonus.
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OTE £47,000.
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Permanent and full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate will need to be based in Hertfordshire, Bedfordshire or North London.
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Home based with some travel to schools and colleges in your region
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Start date: as soon as possible, though we will be flexible for the right candidates.
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To discuss any details about the role before applying, please contact Mhairi (details on our website)
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (BST) on Tuesday 17th June 2025.
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Stage 1: Application form (~1 hour) ✍️
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. Tell us about a time you led a team or group to achieve a challenging objective. What did you do to ensure its success? (250 words)
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iii. You receive the following email from the head of large group of schools in England:
'Hi X,
One of the schools in our Trust has asked for more information about Unifrog and how we've been getting on with the platform this year.
They're currently using a free platform with their lower year groups, so they're covered with that, but are looking for something to support their KS4 & KS5 students.
Can you provide some information on how Unifrog can support them specifically with those Key Stages, and maybe some costs around a subscription?
Best wishes,'
What next steps would you take following on from this email, and how would you respond to the contact? (250 words)
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Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
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Stage 3: Video call interview (1 hour)
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Pre prepared presentation (10 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 mins).
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Video call interviews will be held w/c 23rd June 2025.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
Help shape the future of imaging services by supporting providers on their journey to QSI accreditation. As our Quality Improvement and Review Partner you'll lead independent assessments, guide expert review teams, and drive measurable improvements across NHS and private imaging settings.
The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.
As a Quality Improvement and Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll support imaging services on their journey toward QSI accreditation and lead independent assessments across a wide range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams, deliver robust evaluations, and produce focused reports and action plans that drive meaningful, measurable improvement.
What you’ll do
- Act as the designated Quality Improvement and Review Partner for a portfolio of imaging services across the UK.
- Provide expert guidance to QSI leads on both the review process and the standards.
- Manage the full review cycle for services in your portfolio.
- Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
- Participate in quality assurance and moderation activities to ensure consistency and rigour.
What you’ll bring
- Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
- Strong knowledge of quality assurance and assessment approaches.
- Excellent oral and written communication skills, tailored to diverse audiences.
- Proven ability to prioritise effectively while remaining adaptable to changing needs.
- A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Improvement and Review Partner candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Hours: Full-time (35 hours per week). Job share applications are also welcomed.
- Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
- Closing date: 18 June 2025 at 08.00
- Shortlisting date: 20 June 2025
- Interviews: 30 June 2025
About the role
The Member Subscriptions Officer manages the administration and finance of NCVO’s membership subscriptions. Key duties include running monthly renewals, issuing invoices, managing payments and reducing aged debt. The role involves regular use of NCVO’s CRM system to ensure accurate records and efficient processes.
The post holder will handle member enquiries, support new applications and maintain strong relationships with members. Working closely with NCVO’s Finance team, they will ensure timely direct debit collections and contribute to income tracking and forecasting.
This role is ideal for someone detail-oriented, numerate, and confident using databases, with experience in financial administration and customer service.
About the Voice & Impact directorate
This role sits within the Voice & Impact directorate, a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.
About the Membership & Engagement team
Membership and engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Our Participation and Involvement Manager will build on existing practice across the organisation and lead on the implementation and further development of a participation and involvement framework, enabling a large and diverse range of kinship carers to share their views and expertise meaningfully, safely and effectively to shape Kinship’s activity. It will also support our growing participation and involvement activity which involves children, young people and young adults with experience of growing up in kinship care.
You will work closely with kinship carers and colleagues across the organisation to understand the key challenges and opportunities with embedding participatory methods, including co-production and co-design, which improve Kinship’s work – right from the design and delivery of our advice and support services through to influencing policy and campaigning for change.
With support from colleagues, you will act as the key cross-organisational adviser on participation and involvement practice, supporting and empowering colleagues to develop the skills and knowledge they need to embed a consistent approach to the involvement of kinship carers to best suit the needs of their roles.
As an enthusiastic and engaging facilitator, and an advocate for participatory methods, you will sensitively and skillfully work alongside kinship carers and colleagues to deliver high quality involvement activity which supports the charity’s mission and aims. You will also be an experienced project manager, ensuring all activity is appropriately monitored and evaluated, and aligned with best practice around equality and diversity, remuneration, safeguarding and governance.
Key responsibilities include:
- Refine and further develop an existing organisational participation and involvement framework which supports staff to meaningfully, safely and effectively involve kinship carers in their work.
- Design and implement a plan to embed effective practice based on the framework across Kinship, building a positive organisational culture and providing appropriate training, upskilling and support to colleagues to ensure consistency of delivery and experience for kinship carers.
- Lead a cross-organisational working group of people with relevant lived, learned and professional experiences to support and advise on embedding high-quality participation and involvement activity.
- Work closely with colleagues across the whole organisation to understand their bespoke needs, strengths and requirements around implementing participatory methods in their day-to-day work, and develop strategic relationships with colleagues in areas with more extensive existing participatory or adjacent activity (e.g. research, volunteering).
- Develop and recruit a network of people with lived experience interested in being more intensively involved in participatory activities, with a focus on increasing the diversity of people working with us.
Essential experience includes:
- Experience managing and leading the delivery of participation or involvement activity with people with lived experience of social issues.
- A commitment to meaningful participation and involvement activity, including a nuanced understanding of the individual and organisational opportunities and challenges associated with this.
- Knowledge of models, methodologies and approaches used in high quality participation and involvement activity, and strong skills in creative facilitation – particularly with groups.
- An understanding of kinship care and how this may impact on kinship carers’ involvement with Kinship and our activity.
- Experience of effective project management with strong attention to detail and organisational skills.
- Excellent written and verbal communication skills
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Sam Turner. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: 9.00am, Wednesday 25 June 2025
- First interview: Online, Monday 7 July 2025
- Second interview: In-person (Vauxhall), Wednesday 16 July 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
About STOPAIDS
STOPAIDS is a UK-based network with over 30 years of experience in the HIV response, and which also works more broadly across global health. We are part of a global movement aiming to address the systemic causes of health inequity, end AIDS, and ensure everyone can access their right to health and well-being. By providing decision-makers with both evidence and advocacy, we drive informed, just decisions that improve access to treatment, prevention, care, and support for HIV and other health conditions.
STOPAIDS is led by our values, including the meaningful participation of people living with and affected by HIV and an anti-oppression framework.
About the role
STOPAIDS mobilises civil society, parliamentarians, the public and the media to influence decision-makers in the UK and globally on the advocacy impact areas outlined in our 2022-2025 strategy.
In partnership with senior leadership, the Media and Communications Manager will oversee the design and implementation of STOPAIDS' organisational-wide media and communications strategy that amplifies STOPAIDS’ impact and reputation across our key advocacy areas. This work includes providing media and communications guidance, coordination and delivery support to our joint advocacy projects with partners.
Our joint advocacy projects are subject to change, but currently include the Digital Health and Rights Project, the UK Civil Society working group on the Global Fund to Fight AIDS, TB and Malaria, the UK Civil Society working group for Unitaid and a new coalition to advocate on the future of the global health architecture.
The Media and Communications Manager will support STOPAIDS and our joint advocacy projects to achieve our advocacy objectives through identifying strategic media opportunities, managing relationships with media outlets, and securing external media coverage. They will also work with staff and partners to develop relevant high-quality media products and to develop and manage online communications content for our key social media and website platforms.
As a capable team leader, the Media and Communications Manager provides expert guidance to staff and partners, is comfortable coordinating and facilitating working groups and supports the leadership of people living with and affected by HIV. They also work with the Senior Leadership Team to ensure that media and communications strategies are aligned and complementary with other organisational strategies and priorities.
As with all STOPAIDS staff, and in partnership with the CEO and the Director for Development & Engagement, they will work to ensure the sustainability of the organisation by contributing 10% of their time to fundraising (to support with application and report writing) and other advocacy support.
The role has a six-month probation period.
We offer several key benefits, including:
- A 28-hour working week with no salary reduction, with options to spread the hours over 4 or 5 days
- Home-based working with monthly access to an office space, home-working grants, and bill contributions (as per HMRC guidelines)
- Flexible working hours
- A 6% employer contribution to a group stakeholder pension scheme
- Annual personal learning and development budgets
- 20 days’ annual leave, plus an additional day (up to 5) for each year of service (excluding bank holidays)
For further information and to apply, please click the 'redirect to recruiter' button to visit our website.
Closing date: 29th June 2025.
Interview date: 3rd July 2025.
People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritised groups are particularly encouraged to apply.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.
We are open to considering applications for a part-time role that would require a job share.
Delivery Manager (East of England)
£40,000-£46,000 (dependent on skills and experience) plus generous benefits
Location – Home-based with regular travel across a designated region and to our offices as required
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
To help us with this important mission, we currently have vacancies for a Delivery Manager. As a Delivery Manager, you’ll be the key point of contact for the end-to-end delivery of capital grant projects across a defined geographical region. From initial project identification through to application and construction completion, you’ll work closely with community organisations, local authorities, and sporting bodies to shape inclusive, sustainable facilities that align with strategic priorities.
This role is ideal for someone with a strong background in grant or programme management, community engagement, and a passion for reducing inequalities through sport.
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
What are we looking for?
We’re looking for a dynamic and experienced professional with a strong background in grant assessment or programme delivery, ideally within the sports or non-profit sector. You’ll have a solid understanding of inclusive project design and community engagement, with the ability to ensure underrepresented voices are embedded into project development. A keen eye for detail and strategic thinking are essential, particularly in assessing financial viability, reviewing business plans, and identifying risks. Excellent communication and stakeholder management skills are a must, along with the ability to produce clear, insightful reports. You’ll thrive in a fast-paced environment, confidently managing multiple projects, meeting deadlines, and working collaboratively across teams. Proficiency in digital tools and systems, such as Microsoft 365 and grant management platforms, is important, and familiarity with sports facility development and the challenges facing grassroots sport would be a distinct advantage.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £40,000 - £46,000 per annum, dependent on relevant skills and experience.
You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is: Wednesday 2 July 2025 at 09:00am
First-stage interviews will be held via MS Teams and are currently scheduled for 15 July 2025
Second-stage interviews are scheduled for 22 July 2025 at our offices, Wembley Stadium.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.
- Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.
- Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.
- Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.
- Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.
- Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.
- Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.
If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Friday 27 June 2025, 17.00 UK time.
Please note:
The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
CVs submitted without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Fundraising Manager
Salary: starting from £36,853 to £39,669 depending on experience (0.8 FTE considered)
Permanent, home-based (with regular travel).
About Voice 21
Speaking and listening skills underpin our success in school, work and throughout our lives. Developing young people’s oracy skills equips them with the tools needed to navigate education systems, pursue career ambitions and achieve their potential. Like reading, writing and maths, oracy is an essential, foundational building block that prepares young people to thrive in society.
Despite extensive evidence that high quality oracy education increases students’ confidence, wellbeing, engagement, progress and attainment, oracy is not an essential, everyday feature of every child’s school experience. Unlike literacy and numeracy, it is not commonly understood and provision across the system is not universal or consistent. This disadvantages children from low income backgrounds, who are significantly more likely than their better-off peers to start school without vital oracy skills.
Voice 21 is the national oracy education charity. We exist to enable economically disadvantaged pupils in the UK to develop the necessary oracy skills to thrive in education and beyond. We do this primarily by building the capacity and motivation of teachers and schools to provide high quality oracy education for every child, every day. Great teaching is the most important lever schools have to improve outcomes for their pupils. We train thousands of teachers each year and support their schools to sustainably embed our evidenced approach. We focus where we can make the most difference, in schools with the highest numbers of pupils eligible for free school meals.
Since Voice 21 was established by educators in 2015, we have grown rapidly to become the UK’s trusted oracy education experts, upskilling teachers, promoting excellence in schools, setting the standard and spearheading national change. Our mission is to secure every child’s entitlement to a high quality oracy education. To achieve this, alongside delivery of our flagship Oracy Schools programme, we share our learning widely, add to the compelling evidence base for oracy, work to influence public awareness and help shape education policy.
About this opportunity
Help us make oracy education an everyday entitlement for every child, in every school, by growing and diversifying Voice 21’s voluntary funding.
As Voice 21 embarks on its ambitious next five-year strategy, we are looking to strengthen our team with a talented and ambitious Fundraising Manager. Your role will support the Head of Fundraising, CEO and wider team to develop new sources of high value support for Voice 21, working flexibly across trusts and foundations, corporate and philanthropic fundraising.
The successful candidate will demonstrate a knack for identifying funding opportunities and discovering new prospects. With excellent research, communication and relationship-building skills, you’ll work collaboratively with senior colleagues to strengthen our pipeline and drive long term growth in voluntary income. You’ll also contribute your ideas and initiative to develop and deliver compelling engagement opportunities for current and potential supporters, and lead on reporting impact to funders. Ultimately the post-holder is expected to grow in this role, to manage their own portfolio of high value donors.
You’ll be joining the fundraising team at an exciting time as we look to build out the function in the coming years. The Head of Fundraising has been in post just over a year, and has put solid foundations in place to support long term growth. With a healthy pipeline already developed for the current and next financial year, you’ll have plenty of lead time to find your feet, with a realistic (shared) fundraising target of securing c.£500K of new voluntary income in 2027. There is significant untapped potential in fundraising for Voice 21. This is a great opportunity for an adaptable, proactive fundraiser to make their mark, gaining experience and developing expertise across high value streams.
Key responsibilities
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Research and develop a qualified pipeline of trust/foundation and corporate prospects to ensure we achieve voluntary income targets in 2027/28 and beyond.
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Draft winning funding bids and support the Head of Fundraising and/or CEO to develop compelling proposals and/or pitches.
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Support and manage the CEO to lead relationships with funders and prospects.
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Lead on managing the funder reporting cycle and ensuring we deliver on our funding agreements, producing timely and inspiring impact reports.
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Drive awareness and understanding of fundraising internally by making connections with colleagues across the organisation and working collaboratively to support achieving fundraising goals.
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Maintain the quality of data in the fundraising team CRM (Salesforce), managing contacts and pipelines through the database and producing accessible reports on fundraising performance and forecasts.
Essential knowledge and skills
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Previous high value fundraising experience (trusts and foundations, corporates or philanthropy), with a track record of successfully securing significant donations and achieving income targets.
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Demonstrated ability to maintain a varied workload, deliver to deadlines, and successfully manage multiple work streams and projects.
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Strong interpersonal skills and emotional intelligence, with the confidence and evidenced ability to be able to nurture and maintain successful relationships with high value external stakeholders and senior colleagues.
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Excellent written and oral communication skills, with an ability to translate complex projects and/or ideas into accessible and persuasive narratives that inspire and motivate.
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The instincts and initiative to spot and seize fundraising opportunities; with the resilience, flexibility and tenacity to guide long term fundraising activities through to successful outcomes.
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Passionate about reducing educational inequalities and transforming learning and life chances for young people from economically disadvantaged backgrounds.
Where you’ll work: All Voice 21 staff work remotely and this is a home-based role. Regular travel to our central London office (by Victoria station) is expected for meetings. Regular travel to visit our projects in schools and/or to meet funders will also be expected. Occasional overnight stays may be required too. Voice 21 pays travel and accommodation expenses. The package of salary and expenses will be considered when agreeing a starting salary with the successful candidate.
Contract: Permanent, subject to successful probation review after three months.
Why work for Voice 21?
Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)
Application details
To apply: Application is by CV and cover letter (which should be maximum two sides of A4). Applicants are advised to carefully consider the job description before applying, tailoring your CV and cover letter to demonstrate clearly how you match the specification for this role. Applicants who do not address how they match the essential knowledge and skills listed above, are unlikely to progress to interview.
Closing date: 9am Monday 23rd June
Interview dates:
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1st round informal interviews will be virtual (via Zoom), scheduled on either Tues 1st or Weds 2nd July. Questions will be shared in advance so candidates can prepare their answers.
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2nd round panel interview, also virtual, will be scheduled on either Tues 8th or Weds 9th July. Candidates invited to the 2nd round may be asked to prepare a short presentation as part of the interview – a brief for which will be shared in advance, after the 1st round.
Questions: Please contact Voice 21’s Head of Fundraising, Deborah Benson, if you would like to discuss this opportunity before applying
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.
The client requests no contact from agencies or media sales.
Location: Home-based with regular travel to the Guildford office
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £39,867 - £44,297 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), healthcare cash plan, life assurance, paid compassionate leave, enhanced sick pay, memberships plus many more staff benefits.
There’s never been a better time to join the team! Our client have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
They’re looking for a Membership Engagement Manager to encourage income growth through the development and implementation of effective membership initiatives that enhance the member experience, improve retention, and increase value.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most.
The role is home based in the UK, with regular weekly travel to the Guildford office.
Applications close at 9:00am on the closing date shown
You may also have experience in the following: Member Relations Manager, Community Engagement Coordinator, Membership Experience Director, Engagement and Retention Specialist, Member Outreach Manager, Membership Growth Strategist, Community Relationship Manager, Member Involvement Lead, Engagement Programs Manager, Member Experience Advocate, Subscriber Engagement Coordinator etc
REF-221 973
At Yorkshire Cancer Community, our vision is for everyone affected by cancer to have the best support possible. We are a patient-led charity, with a dedicated team of volunteers and staff who are passionate about helping anyone affected by cancer.
Working in partnership with West Yorkshire & Harrogate Cancer Alliance (WYHCA), we aim to help reduce cancer rates through our Cancer SMART project, which raises awareness of the signs and symptoms of cancer, so people are better informed, attend screening and know where to go for help.
Our Patient VIEW project is dedicated to representing the voices of patients, carers and service users, ensuring they are central to decision-making processes within cancer care.
We provide impartial and independent information and listen to those affected by cancer to ensure that they are supported. We signpost to other charities and support groups, share information, recruit for research studies and share stories via our monthly newsletter.
As manager, you will be instrumental in ensuring we reach our goals, by building relationships with other charities, organisations and diverse groups, recruiting volunteers, working with our board of trustees, working in partnership with the WYHCA, and line management of our two staff members – Patient VIEW coordinator (FT) and administrator (PT).
Position: Manager
Responsible to: Trustees, Yorkshire Cancer Community (YCC)
Location: Home based - the charity covers all of Yorkshire and the Humber but the main projects and focus are currently within West Yorkshire and Harrogate areas and the postholder will be expected to travel to meetings and events
Hours: 35 hours per week (full time) with some flexibility
Salary: £32,000 - £36,400 depending upon experience + pension 5% employer contribution
Holidays: 25 days + 8 bank holidays + 3 gift days between Christmas and New Year per annum
How to apply: email us for an application pack
Closing date: 29 June 2025
Interviews are currently planned for 9 July at White Rose House, West Parade, Wakefield, WF1 1LT
Key Tasks
1. To engage, manage and supervise Cancer Champions for the delivery of the Cancer SMART programme with collaboration between Yorkshire Cancer Community and West Yorkshire and Harrogate Cancer Alliance.
2. To build relationships with charities, organisations and diverse groups where we can take Cancer SMART talks and information stalls.
3. To identify, develop and liaise with local individuals and support groups to encourage engagement and involvement within their own cancer communities. The aim is to provide a channel for patient participation to influence cancer service development and improvement.
4. To administer and oversee the collation and sharing of information relative to the objectives of YCC by using the appropriate means of communication. This will include social media, the website, calendar of events, effective use of YCC data sources and the newsletter.
5. To work with the Board of Trustees to support the governance of the charity which will include the preparation and management of trustee meetings, contribute towards Business planning and unding strategies.
6. To provide supportive supervision to the Administrator and Patient View Coordinator
This job is for you if:-
· You have experience of working with voluntary and community, social enterprise sector (VCSE)
· You have experience of working with diverse groups of people
· You have an understanding of the voluntary sector
· You have excellent communication and interpersonal skills
· You have writing skills to present information in a variety of different formats for various audiences including the general public
· You have accuracy, attention to detail and proofreading skills
· You are skilled in the use of Microsoft Office programmes and the internet
· You are able to prioritise work to meet deadlines and able to manage time effectively
· You have a positive ‘can do’ approach, with a willingness to learn new skills
· You have a proactive and creative approach with the ability to generate new ideas and carry them forward
· You have an understanding of the importance of confidentiality
· You are committed to equality, diversity and inclusion
· You are willing to travel across Yorkshire and the Humber
If you have any questions about the process, or you would like to have an informal discussion about the post, please contact us by email.
Our vision is for everyone affected by cancer to have the best support possible.



The client requests no contact from agencies or media sales.
Membership & Engagement Officer
Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale
Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis.
Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.
Interview: w/c 30th June 2025
Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance
About Us:
AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members.
We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems.
This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity.
As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team.
Key responsibilities include:
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Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.
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Supporting the Membership and Services team to respond effectively and efficiently to member queries
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Support the recruitment and retention of members
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Analyse member trends and use this information to support the development of engagement strategies
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Collaborate with partners to deliver high quality services
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Manage and moderate online events and member communities
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Supporting Membership with membership renewals.
We are looking for an experienced Officer with the following attributes and experience:
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Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.
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Understanding of the advice sector and pressures on services.
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Experience working in a support, membership, or advice network environment.
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Organising events and forums (both virtual and in-person).
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Engaging and supporting organisations or individuals in a professional context.
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Collaborating with external partners and service providers
Posted on: 06 June 2025
Closing Date: 23rd June 2025
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.

The client requests no contact from agencies or media sales.
We are seeking a dynamic Youth Engagement Officer to connect young people with the natural world. In this role, you’ll create opportunities for Girlguiding members to build their love of nature, deepen their understanding of their role in protecting it and empower girls to become champions and advocates who use their voice to drive change for nature. If you're passionate about youth engagement and nature, we’d love to hear from you.
Youth Engagement Officer – Girlguiding Partnerships
Reference: JUN20251128
Location: Flexible in North-West of England
Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata
Contract: 12 months
Hours: Part-Time, 22.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
What's the role about?
You’ll be joining the RSPB England Education, Families and Youth team and working on our regional partnerships with Girlguiding, particularly in North West England and with RSPB Project Officers to support the development and delivery of our funded project outputs.
Key tasks:
- Support the delivery of engaging training or workshops for young people, both in-person and online, helping them connect with nature and take meaningful action.
- Collaborate with Girlguiding volunteers and RSPB Project Officers to help develop a youth-focused nature and climate action toolkit.
- Plan and deliver a ‘nature discovery event’ for over 100 girls at a partner green space in Cumbria (4-5 Oct), working closely with Girlguiding to provide a smooth and enjoyable experience.
- Recruit, coordinate and support a team of volunteers to help deliver the partnership event and contribute to other project goals - ensuring they do their role well and has a great experience.
- Facilitate in-person ‘Running Outdoor Nature Sessions’ for Girlguiding trainers in North West England, enabling them to train more leaders.
- Support our partnerships with other Girlguiding regions, to expand opportunities for girls to engage with and advocate for nature across England.
- Collect data to track progress, measure impact and contribute to a project progress and evaluation reports.
- Oversee day-to-day procurement and budget tracking, ensuring resources are managed efficiently and aligned with project needs.
You will be supported in your role by the RSPB Project Officers and Education, Families and Youth Manager, England with opportunities to meet virtually with staff and volunteers, so you feel part of a team and learn about the work of the RSPB and Girlguiding. An induction and relevant training will be provided as well as support to further develop the skills needed for this role.
Essential skills, knowledge and experience:
- Experience in planning and delivering youth-focused engagement that connect children and young people with nature, supported by a strong understanding of safeguarding principles and health and safety practices essential for working in outdoor and online settings.
- Demonstrates the ability to work independently, take initiative, and manage time effectively to meet objectives without close supervision.
- Strong communication skills, able to build positive, collaborative relationships quickly with a wide range of stakeholders, including young people, volunteers, and partner organisations.
- Understanding of the value of volunteering, with experience in supporting and coordinating volunteers effectively.
- A solid understanding of the natural world, environmental issues, and practical actions that support nature conservation.
- Demonstrated experience in delivering projects in line with defined aims and objectives, including tracking progress and managing budgets using tools such as Microsoft Excel and Word,
Desirable skills, knowledge and experience:
- Experience in planning and delivering outdoor nature-based events for groups of over 80 more children and young people.
- Experience in designing and delivering engaging training sessions, workshops, or facilitated discussions for adults and/or young people that encourages meaningful participation and sharing learning.
Additional Information:
- An England role, flexible on working pattern and part of a remote team.
- The role holder will be a homeworker but must be based in the Girlguiding North West England region (Lancashire, Cheshire, Greater Manchester, Manchester, Cumbria, Merseyside, Sefton, Stockport or the Wirral). Travel is required within the North West.
- You will need to be available to run events/training at weekends and/or evenings.
- This is a 12 month fixed-term role for 22.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Wednesday 2nd July 2025
We are looking to conduct interviews for this position from Tuesday 15th July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



1. Introduction
The Partnership Brokers Association’s (PBA) vision is of a world where humanity flourishes in fair societies and vibrant ecosystems because people collaborate bravely across boundaries in the spirit of partnerships - Transforming the Field of Partnering Practice.
We are an international, not-for-profit organisation dedicated to enhancing the effectiveness and impact of multi-stakeholder collaboration. Our purpose is to explore, exchange and promote effective multi-stakeholder partnering practices and principled forms of collaboration that accelerate transformative shifts in behaviours, attitudes, and systems to create a more just and sustainable world. PBA's mission is to promote and support professional standards in partnership brokering and to advance the global understanding of effective partnerships.
The Partnership Builders Community (PB Community) App is designed to connect, support, and engage members of the Global Network hosted by PBA and beyond. As a key tool for knowledge-sharing, collaboration, and community-building, the App enables users to access resources, contribute insights, and participate in ongoing conversations. Ensuring its functionality, relevance, and user engagement is critical to the success of PBA’s broader strategic goals.
2. Purpose of the Role
We seek a tech-savvy, socially engaged individual with a strong grasp of digital trends to support and manage the PB Community App and its users. This role is essential in ensuring the App functions as a dynamic, user-friendly, and strategic tool for PBA and the Global Network it hosts.
The App Manager will cultivate an engaged online community, facilitate meaningful interactions among users, and ensure the App remains a valuable resource aligned with PBA's mission of promoting professional partnership brokering practices.
Success in this role will be measured by increased user adoption and retention, evidenced through regular logins, active engagement, and meaningful user interactions.
3. Key Responsibilities
As a member of the PBA core team, the App Manager plays a vital role in ensuring the smooth operation and ongoing relevance of the PB Community App. Responsibilities are organised into five key functional areas:
i. App management & content moderation (25%)
● Perform back-end configurations to ensure continuous functionality and user accessibility.
● Monitor flagged posts to ensure alignment with PBA’s content standards and values.
● Manage user reports about content or other users, taking appropriate action in line with community guidelines.
● Manage groups within the App to ensure appropriate and relevant content is shared.
● Track and analyse hashtag usage to identify emerging themes and insights for community learning.
● Working closely with PBA’s Operations Lead, edit and update key documents within the App (e.g. the Pocketbook), ensuring content remains current and accessible.
● Create and schedule regular posts to foster engagement and stimulate conversations.
ii. User engagement & support (30%)
● Drive engagement with members of the broader Global Network, including collaboration with hubs.
● Proactively re-engage inactive users to boost participation.
● Provide user support, addressing challenges with App settings; escalate and liaise with Builder AI[1] where needed.
● Manage the onboarding of new users, including introductions and tailored engagement suggestions based on interests.
● Implement strategies from the Global Network, from hubs or others to increase user retention and participation.
iii. Community building (Global Network) (30%)
● Serve as the first point of contact for hub-related communications via the App.
● Develop communication templates and resources to support community activity and learning.
● Engage in proactive outreach aligned with the Global Network’s strategy and relevant events.
● Create opportunities for knowledge sharing and collaboration among network members.
iv. Develop & maintain a user feedback mechanism (10%)
● Create a simple, accessible feedback form that allows users to report glitches, suggest improvements, and share usability concerns (to be created in collaboration with PBA colleagues).
● The form should be designed for both technical troubleshooting and improving user experience, ensuring that feedback can be easily tracked and responded to.
● Monitor submissions regularly and categorise issues by priority.
● Respond to user feedback appropriately and escalate recurring or critical issues as needed.
● Use feedback data to inform App improvement recommendations.
v. Contribute to and uphold the App’s Terms of Use (5%)
● With reference to relevant PBA policies, periodically update the App-specific Terms of Use, to reflect users’ needs and best practices. This document should clearly outline acceptable content, user behaviour standards, and moderation processes.
● Ensure Terms of Use are accessible to all users and incorporated into the onboarding process.
● Draft Content Guidelines to accompany the Terms of Use, covering issues of images, language, legal norms etc. Finalise these following inputs from relevant PBA Leads and the Stewardship Team.
● Monitor user activity to ensure compliance with these terms.
4. Skills & competencies
Essential
● Experience managing App administration panels and backend configuration.
● Proficiency in WordPress and content management systems
● Familiarity with system administration and user support processes.
● Strong content creation and management skills.
● Strong communication skills, responsive to user needs.
● Experience in driving online engagement and in facilitating users, (including asynchronously).
● Strong collaboration and networking skills– a "network weaver".
● Ability to interpret analytics (e.g. Google Analytics) and respond with informed actions.
● Competency in design tools, preferably CANVA.
● Fluency in English.
● Commitment to maintaining a safe, inclusive, and legally compliant digital environment for the PB Community App.
Desirable
● Experience as an App Owner or tester, particularly for feature development.
● Fluency in additional languages beyond English.
5. Performance Indicators
Success in this role will be evaluated using the following key performance indicators:
● Growth in active users (measured monthly).
● User retention rates (percentage of users who remain active after 30, 60, and 90 days).
● Community engagement metrics (number of posts, comments, and interactions).
● Response time to user inquiries and technical issues.
● User satisfaction as reported through feedback form.
● Implementation of technical improvements, including by Builder AI, based on user feedback.
● Compliance with established Terms of Use (Appendix A).
6. Terms and Conditions
The App Manager reports to the Operations Lead and works in close coordination with the PBA Coordinator & Operations Manager, Accreditation Manager, Training Portfolio Coordinator, and the convenor/facilitator of the Global Network to ensure alignment across key areas of the organisation’s workstreams.
The App Manager will be contracted for a period of six months, with the possibility of extension based on performance and needs. The App Manager is expected to work one day per month, at a rate of £230 per day, with invoices to be submitted on a quarterly basis. This is a home-based position; however, a degree of flexibility in availability is required to meet demands.
APPENDIX A:
Terms of use - Partnering Builders Community App
By using this App, I commit to:
Respecting all users, treating them with kindness, and courtesy. I understand that personal attacks, harassment, hate speech, or any form of discrimination are not tolerated.
Contributing actively and constructively to discussions, adding value to the exchanges and learning. I will strive to share relevant information, insights, and perspectives in support of other users’ learning and PB practice.
Protecting the safety and privacy of all users. I will not share personal information without consent and report any suspicious or harmful behavior to the App manager.
Acting with integrity: I understand that spam, misleading information, graphic-content and offensive language are not permitted. I will use language and share content that are conducive to the spirit of collaboration and cross-cultural engagement.
Crediting the work of peers and stating where I have adapted the work of others (in communications within the App as well as externally).
Building my own and others professional profile so that the field itself can get the recognition it deserves.
[1] Builder AI developed the App for PBA, but went into liquidation just before these TOR were launched. PBA is in the process of exploring alternative avenues for technical support.
The client requests no contact from agencies or media sales.
Warm Welcome Partnerships Manager
Location: Fully remote with flexible working arrangements
Salary: £38,584 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Sunday 6th July, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 21st July 2025
Start Date: ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for an ambitious and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at engaging and mobilising a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support the range and depth of partnerships we have and the potential we see, we are looking for a Partnerships Manager to work primarily on building partnerships with Local Authorities and public sector organisations, charities and social enterprises, faith-based and inclusion-focused organisations and other groups who might help us strategically grow and resource the Warm Welcome network across the UK (NB Corporate Partnerships are managed by our newly appointed Fundraising Lead for Corporates). The Partnerships Manager will also help develop our support for Warm Welcome Spaces, including overseeing our Champions Programme which offers more intense support and a Community of Practice to a smaller cohort of local groups.
We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity and innovation.
Joining during an exciting period of growth, you will be inheriting a hugely diverse and highly engaged coalition of Warm Welcome Partners who have supported the campaign and local Spaces over the last 2 and a half years. At the same time, there remains a huge untapped potential in terms of possible partners and relationships to be developed and you will be working together with the Campaign Director and team to strategically identify and develop these new connections.
At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
Responsibilities
Building Partnerships
● Developing our Partnership Strategy to identify and engage the best potential partners to help us grow the network and reach our ambition of 100% of the population living within a 30-minute walk of a registered Warm Welcome Space. This will involve identifying and engaging partners in geographical ‘cold spots’ for the network (utilising our mapping tool developed with UCL), as well as forming partnerships to unlock new or under-represented types of Warm Welcome Spaces (e.g. Housing Association Community Spaces, cinemas, community spaces created by new housing developments etc).
● Leading the development of our Local Co-ordinators Cluster which brings together Local Authorities and others who are leading place-based networks of community spaces.
● Overseeing and developing the Champions Programme, providing more intensive support and connections to a smaller cohort of Warm Welcome Spaces.
Engagement and Inclusion
● Developing our Inclusion Strategy to identify and engage the best potential partners to diversify our Coalition and support local Spaces to become more accessible and inclusive.
● Working with the team to develop regular engagement activities for Warm Welcome Partners.
● Producing compelling communications (written and verbal) to promote the work of the Warm Welcome Campaign and grow the depth and breadth of partnerships - to include but not limited to partnership proposals, pitches and reports.
Good Practices, Standards and Systems
● Supporting, maintaining and developing existing partnerships and manage the systems (including CRM use) needed for excellent partnerships delivery, stewardship and development.
● Leading Warm Welcome Space good practice and driving up quality standards across the network, including through developing a Warm Welcome Awards programme.
● Promoting good practice in volunteering and supporting Spaces to maximise and grow volunteering opportunities.
● Working with the team and, using our new CRM, track, measure and analyse our partnerships delivery.
● Supporting the delivery of other Warm Welcome efforts, as appropriate
Reporting to the Campaign Operations Director, you will work closely with them and other Senior Directors to grow the range and impact of Warm Welcome partnerships. The role will also work closely with the Communications team and with our two Warm Welcome Co-ordinators who deliver our Champions programme and provide a direct link between the campaign and Warm Welcome Spaces.
Person specification
Building Partnerships
● Successful experience of securing, maintaining and developing highly impactful partnerships for charitable benefit with a wide range of different types of organisations.
● Experience of writing, creating inspiring and successful pitches, proposals and assets and verbal presentations.
● Experience of developing and delivering partnership-related strategies.
● Clear understanding of organisational motivations and dynamics related to partnerships and collaboration.
● Ability to network, finding and grabbing opportunities to make new connections and deepen existing ones.
Engagement and Inclusion
● Experience of developing impactful partnerships focused on inclusion.
● Ability to communicate across a range of mediums, to a range of audiences.
Good Practices, Standards and Systems
● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working.
● Understanding the value of accurate record keeping and the ability to create high functioning, accessible systems for the whole team’s use.
● Highly organised with ability to prioritise work to ensure deadlines are met and opportunities are maximised.
● Competent with Google Suite and Microsoft Office.
● Able to use a CRM for pipelines, relationship development, reporting and evaluation.
Working Arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your Application
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Partnerships Manager role’ in the email subject line and we’ll get back to you as soon as we can.
● We are happy to discuss and make any reasonable adjustments you might need at any stage of the recruitment process.
● To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these with ‘Application for Warm Welcome Partnerships Manager role’. Applications must be received by Sunday 6th July, 11:59pm.
● For more information, see our webite or find us on twitter at @goodfaith
The Good Faith Partnership – The Warm Welcome Campaign’s host Organisation
The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
We are relational, ambitious, curious and solution-focused. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
Competencies and Behaviours in our Team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.
We are looking for people who are:
● Exceptional with people and committed to the power of relationships to facilitate social change
● Collaborative, ambitious and inclusive, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation to build a vision from scratch
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Skilled at working in a complex environment with cross cultural, interfaith and political partners
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
The client requests no contact from agencies or media sales.
Job title: Marketing Manager
Reports to: Charis Evans, Managing Director, CST Professional Development
Location: Home-based, with occasional travel for meetings and events. We provide equipment to support you working from home and pay reasonable expenses when you need to travel for work.
Salary: £40,000-£45,000 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years.
Working hours: Full time, 37.5 hours a week. We are happy to consider part time and flexible working options.
Job overview We are seeking an experienced and dynamic Marketing Manager to lead and execute marketing strategy for our conferences, events, membership and consultancy services within the education sector. The ideal candidate will play a pivotal role in promoting the CST brand, increasing attendance and engagement at our events and driving membership and business growth through strategic marketing activities. They will also line manage, support and develop a Marketing Executive.
Key responsibilities
1. Developing and implementing integrated marketing strategies for CST’s services, aligned with organisational goals and values.
2. Working closely with key stakeholders to define and achieve marketing goals and income targets.
3. Engaging with CST thought leadership and policy output to understand key trends in the school trust sector and undertaking competitor analysis to identify opportunities for CST in the education market.
4. Understanding CST membership engagement data and using it to inform the planning and execution of multi-channel marketing campaigns that build audiences and pipelines for CST events and services.
5. Managing marketing calendars to ensure timely delivery of campaigns, in line with the events, communities and membership calendars.
6. Overseeing the creation of compelling marketing materials including, brochures, landing pages, social media and email campaigns, blog content and promotional video.
7. Collaborating with subject matter experts in-house and across a wide range of partners to produce thought leadership and guidance for the benefit of CST members.
8. Supporting the delivery of conferences and events and working in partnership with the events team and external partners to ensure seamless integration and quality assurance of marketing and operational activities, including onsite branding and promotional activities.
9. Working closely with CST’s Head of Communications to manage the services areas on CST’s website.
10. Build relationships with CST partners and other sector organisations to identify and create cross-promotional opportunities.
11. Using the CST CRM and other analytics platforms to report on the performance of marketing activities.
12. Any other duties that may be delegated by the MD of CST PD.
Person specification
Essential skills and experience
• 5+ years marketing and communications experience, ideally in the education or membership sector, including experience of managing people.
• Output focused, able to execute a range of communications across channels efficiently.
• People-centred, adept at forming and maintaining positive relationships with colleagues and external stakeholders.
• Fluent and precise, an excellent communicator who writes well and oversees good design.
• Data driven, with a relentless focus on monitoring impact and hitting ambitious targets.
• Proficient with CMS, CRM and marketing automation tools and analytics software.
• Familiar with Adobe Creative Cloud suite and Canva
• Highly organised, with the ability to prioritise and work to tight deadlines.
• Committed to ongoing development of themselves and their colleagues.
• Someone that embodies the Nolan Principles and acts with integrity and discretion.
• Aligned with CST’s aims to promote education for public benefit.
• Skilled at working remotely as part of a close-knit team. Desirable skills and experience
• A degree and/or professional qualifications in marketing and/or communications
• Membership of the Chartered Institute of Marketing
The client requests no contact from agencies or media sales.