Member services manager jobs

We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges, to adapt to conditions, injuries and illness, and to transition to life after service.

We are looking for a relationship-driven fundraising professional to take on this varied role, to support engagement across Fire and Rescue Services in Essex, Hertfordshire, Norfolk and Suffolk.

You will have flexibility to plan and manage your workload in line with the strategy you develop for your region. You will build strong partnerships across fire stations, control rooms, training programmes and corporate networks. Your focus will be to grow sustainable income by increased engagement with Fire and Rescue Service personnel, volunteers, and the wider community.

You will work collaboratively with internal teams, volunteers, and key stakeholders to identify and maximise fundraising opportunities, support local committees, and deliver impactful campaigns. The role also involves supporting volunteers, analysing performance against targets, and ensuring all fundraising activity meets best practice and compliance standards.

This is a varied and rewarding role where you will manage relationships, deliver engagement plans, and contribute to raising awareness of the charity’s services—helping to make a real difference to the Fire and Rescue community.

This role is part time at 22.5 hours per week (average), there will be the occasional evenings and weekends required, and we can discuss flexible options.

Actual salary is £23,402.04 per year, with an additional £3,400 per year car allowance paid monthly (terms and conditions apply).

About You

We are looking for a motivated and organised individual with experience in fundraising or income generation, and a passion for building meaningful relationships.

You’ll bring:

• Strong communication skills, with the ability to engage and influence a wide range of stakeholders
• Proven experience of growing income across fundraising streams
• The ability to develop, manage and deliver plans, budgets and KPIs
• Experience building and maintaining effective partnerships and networks
• Effective organisational skills, with the ability to manage multiple priorities and meet deadlines

You’ll also be:

• Confident using IT systems, including CRM tools and Microsoft Office
• Comfortable using digital and social media to support engagement
• Knowledgeable about fundraising best practice, data protection and compliance requirements
• Experienced in working with and supporting volunteers
• Flexible, resilient and with a positive approach

A willingness to regularly travel across the region and occasionally stay overnight is essential.

How to Apply
Please submit your application via our online portal, no later than midnight on 12 July 2026.

If you need support or adjustments to enable you to make your application, please contact the People Team directly.

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. 

What you’ll be doing 

If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. 

You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.

You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. 

What you’ll need 

You do not need previous employment support experience. What matters most is that you bring: 

• A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. 

• Motivation to help people from all backgrounds move into meaningful work. 

• Confidence speaking with a wide range of people, from clients to employers. 

• Strong organisation skills, with the ability to multitask and manage your workload. 

• Willingness to learn the IPS model and become confident approaching employers. 

We welcome applications from people with lived experience of mental health, personally or through a close contact. 

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Previous applicants who have already been assessed through the interview process for this Connect to Work role will not be reconsidered at this stage.

Start your application today and take the next step in a rewarding career. 

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.   

Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Neighbourhood Mental Health Service and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.   

Peer support Workers hold a key position in the Trafford Living Well service, working with individuals and groups, to help people to reach their individual recovery goals.

Peer support workers support individuals to establish greater control over their lives, helping to identify aspects of life that give meaning, hope, value and purpose whilst recognising that everyone’s recovery is a uniquely personal process.

As an integral and valued member of the multi-agency team, the post holder will support team members by role modelling and using lived experience of mental health services to shape the service's quality.

We particularly welcome applications from people with lived experience of mental health challenges. It is important that applicants are at a stage in their recovery where they feel able to use their experiences safely and appropriately to support others.

Salary: £39,912 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation.

Contract Type: Permanent, Full-time Monday-Friday (occasional weekends/ evenings).

Location: Remote/Hybrid. (Hybrid approach with regular working from home days. A degree of flexibility will be required, including some travel to client sites as well as infrequent travel to Unseen’s head office in Bristol).

Purpose of the role:

The Manager of Business (Consultancy) will play a key role in ensuring the effective delivery and rigorous quality assurance of a range of business services to clients. Working within a growing, dynamic team, the successful candidate will initially hold oversight of our training and eLearning programmes, with the understanding that this function may be separated from the role as the team expands. They will ensure our range of consultancy and training services are delivered to a consistently high standard, sensitively, with compassion, and with a trauma-informed approach, whilst simultaneously evolving our team frameworks, internal systems, and operational risk controls.

This is a pivotal role that sits at the heart of Unseen’s response to worker exploitation, engaging with business clients, developing avenues to increase our range and quality of services, and supporting a growing multi-faceted team to deliver on one of our priority areas. This role demands a flexible approach to deliver in-depth and complex services to businesses, alongside a sharp focus on mitigating operational, data, and reputational risks. It also requires a confident communicator with a keen eye for detail, but with the ability to step back and see the bigger picture. The role requires an individual with a proven track record of managing, coaching, and delegating effectively to a diverse team while protecting workloads and well-being.

The successful candidate will possess experience navigating complex corporate stakeholder environments, confidently engaging with senior leadership, and handling difficult conversations. Competence in synthesising diverse datasets and using CRM tools to transform data into actionable strategy is essential. An understanding of worker exploitation and human rights risk management in complex value chains is desirable.

We are looking for the successful person to commence this role from August 2026.

To apply: 

• Please complete Unseen’s application form for the role on our website which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 23.59 on Sunday 12 July 2026.

Interviews will likely be held end of July, and the person will be expected to commence in the role from August 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org.

Harris Hill has an exciting opportunity for an experienced creative Communications Manager to join a national charity, covering whilst they seek a permanent member of staff.

This full remote role will work with the Head of Communications, leading, planning, and delivering communications activity that supports services and strategic objectives.

You'll oversee a wide range of communications initiatives, including media relations, marketing campaigns, brand development, internal communications, events and stakeholder engagement. 

This is a varied role that combines strategic planning with hands-on delivery. One on hand you may be developing a communications campaign, the other supporting a media opportunity, delivering an internal engagement initiative or producing content for digital and marketing channels.

Experience:

Experience delivering communications and marketing strategies, campaigns and plans.

Strong media relations and stakeholder engagement experience.

Excellent written and verbal communication skills.

Experience creating engaging content for a variety of audiences and channels.

Knowledge of branding, internal communications and digital communications best practice.

Strong organisational and project management skills.

Experience monitoring, evaluating and reporting on communications activity.

The ability to work collaboratively while managing multiple priorities in a fast-paced environment.

Experience managing budgets, suppliers or team members would be advantageous.

If you would like to find out more about this opportunity and organisation, please get in touch today.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice, as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, local people with lived experience in influencing local and national policy and practice.

About the role 
We are looking for an experienced and proactive Finance Manager to manage and develop our operational financial processes and systems. You will work closely with the CEO, Development Manager, and other members of the team to ensure efficiency and accuracy in record keeping and reporting. There is potential opportunity for the successful candidate to develop the role and increase its responsibilities. Take a look at the job pack for more information.

For all roles, we particularly welcome and encourage applications from individuals of the global majority, and those who are migrants or refugees, and those with lived experience of the hostile immigration system.
 

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
• Additional long service annual leave days up to a maximum of an additional 5 days per year.
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution.
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans.

Applications will be reviewed and candidates invited to interview on a rolling basis, please apply promptly. 

Director of Operations – Finance & Support Services
Dartington (& Torquay as required)
Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30
Salary: £51,663.00 - £59,597.00 per annum (DOE)

Are you a skilled operations professional with a background in finance?

We have a brand-new opportunity at Lifeworks Charity, for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.

You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support.

Who we are:

Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.

What you’ll do:

Finance

- Manage and maintain all financial aspects of the charity, including (but not limited to), budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurances, property and procurement.
- Take a lead on the development of financial and fundraising processes and strategies.
- Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
- Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
- Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
- Working closely with external auditors, prepare and oversee our year end accounts.

Operations

- Ensure that charity governance and compliance is upheld, by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
- Work with our external IT partners to manage our technology. You will make sure that the correct infrastructure, systems and processes are in the right place at the right time.
- Lead on IT security for the charity, implementing regular reviews to monitor compliance.
- Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
- Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
- Ensure compliance of Health and Safety policies, liaising with external advisors to maintain safety within the workplace.

Last but not least, we are looking for someone that is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.

What we're looking for:

You'll be a motivated and experienced professional who is passionate about making a difference. You should be:

- ACCA/CIMA/ACA part-qualified with significant experience (or fully qualified is a bonus!).
- A proven leader with the ability to inspire and develop a team.
- An expert in financial management, from budgeting to reporting.
- An excellent communicator who can clearly explain complex financial information to all audiences.
- Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
- Knowledgeable about governance frameworks and risk management.

If you are a strategic thinker with a hands-on approach and a desire to contribute to a vital cause, we would love to hear from you.

We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:

- An hourly rate above the Real Living Wage
- A holiday entitlement of 33 days’ holiday (inclusive of bank holidays)
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources including an employee assistance program to support your mental and emotional health

Building a diverse and safe team:

At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.

Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).

Early applications encouraged!

This vacancy is scheduled to close on the 19th of July, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early!

The interview format will consist of 3 parts; a formal interview assessment, a short presentation and a Q&A with staff members. If you are selected for interview, further details will be shared ahead of the above date.

Apply today and tell us why you'd be a great fit for our team.

Please note that this role was previously advertised as Operations Manager. We ask that previous applicants of this role need not reapply.

We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.

National Helpline independent Stalking Advocate 

Location:  Hybrid (40% London Office based) 

Hours: Full time - 35 hours per week 

Type of contract: Permanent 

Start date: ASAP 

Salary: £30,737.70

Reports to: National Services Practice and Development Manager

ABOUT SUZY LAMPLUGH TRUST: 

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.

Role Overview: 

This is a blended role combining responsibilities across the National Stalking Helpline (0.6 FTE) and the National Advocacy Service (0.4 FTE).
The postholder will deliver high-quality, trauma-informed support across the full victim journey from first contact and immediate risk assessment through to ongoing advocacy and multi-agency casework.
The role ensures a seamless service for victims, supporting individuals at all risk levels through:

• Immediate advice, triage, and safety planning via the helpline
• Ongoing advocacy, case management, and support navigating the criminal justice system

This model strengthens continuity of care and ensures consistent, victim-centred support across services.

DUTIES AND RESPONSIBILITIES: National Advocate (.4) National Helpline (.6) 

• Provide advice, guidance, emotional support, safety planning, and risk assessment to individuals contacting the National Stalking Helpline. 

• Answer incoming calls to the helpline and manage contacts in line with service standards. 

• Helpline duties day/week/FTE with flexibility to meet demand/need 

• Provide tailored advocacy support, advice, and guidance to victims living including emotional support, risk assessment, and safety planning. 

• Using the SASH, conduct follow on risk assessments to inform ongoing safety planning 

• Develop and maintain individualised advocacy plans for each client. 

• Support clients to navigate the Criminal Justice System (CJS), civil and family courts. 

• Liaise with other professionals and agencies, such as housing, health, social care, and law enforcement, to ensure coordinated support. 

• Proactively research and build strong working relationships with support services and share best practice 

• Advise and advocate on behalf of victims when their rights under the Victims’ Code are not being met. 

• Undertake ISA accreditation (training provided if not already achieved). 

• Apply cyberstalking knowledge and seek cyber technical support on complex cases. 

• Manage a caseload of up to advocacy 12 clients 

• Ensure prompt case closure when advocacy needs end, victims withdraw consent, or contact attempts fail. 

• Monitor and respond to the helpline email Live chat, inbox and voicemail messages in a timely and professional manner. 

• Respond to contacts from victims, friends, family members, and professionals seeking support or information. 

• Make safeguarding referrals and maintain compliance with safeguarding policies. 

• Conduct surveys and feedback to assess service impact. 

• Maintain accurate, timely, and confidential case records in line with organisational standards. 

• Deliver one-off advocacy interventions where appropriate. 

Special requirements 

• This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months). 

What we offer:

• Hybrid Working: With a minimum of 40% office-based work
• Generous Leave Package: 28 days annual leave (pro-rate for part-time) increasing with length of service, plus public holidays
• Special Leave: Including days for personal milestones, like moving house or celebrating your birthday
• Pension Contribution: 5% employer contribution
• Health & Wellbeing App: Access to counselling, advice, and discounts
• Occupational Sick Pay: increasing with service

How to apply:

Suzy Lamplugh Trust is dedicated to equality and inclusivity.  Please apply by submitting your CV and a cover letter detailing how your skills experience align with the job requirements.  Applications without a cover letter will not be considered.

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

Trusts and Foundations Manager

We are seeking a dynamic, strategic and relationship-driven Trusts and Foundations Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on securing income from Trusts and Foundations from first engagement to account management, delivery and reporting. 

First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, willing to try new things. We are looking for an exceptional writer, someone who can translate the impact of our work into proposals that inspire and motivate the reader to give.

You will play a pivotal role in shaping First Give’s income growth, working closely with our Head of Philanthropy and Partnerships and the Director to manage relationships with existing donors, and leading on the development of high value bids to expand our work. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.

This is an exciting opportunity for a confident communicator and grant fundraiser with experience managing and deepening relationships with high value trusts and foundations gifts – someone who thrives on storytelling and social impact. We currently have a strong pipeline of trusts and foundations and are looking for someone eager to write applications and secure funding.

Contract: Full-time, 35 hours per week; core hours - 10am till 4pm

Location: We have office space at the Pears Hub in West Hampstead, where some people come in one or two times a week, we're very flexible. 

Application process:

- Application form

- Task and interview (interviews will be conducted on MS Teams)

Please also fill out this equality & diversity monitoring form (this will not be linked to your application).

1. Application closes: 20th July 9am

2. Interviews: 23rd and 24th July

3. Start date: 1st September

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please get in touch with Carmen O’Loughlin if you would like to request reasonable adjustments to the recruitment process or have any queries about the role.

The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884. 

We’re currently looking to welcome a Finance Manager to our team.

The role

The Finance Manager leads on the operational management of the finance function to ensure there are robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation, including our ancillary charities and literary estates. The postholder is expected to foster excellent working relationships across the organisation with all staff, member volunteers, senior colleagues, board members and charity trustees.

Reporting directly to the Chief Operations Officer, the Finance Manager has significant responsibility for:

· Management accounts and reporting

· Budgeting and forecasting

· Cashflow oversight

· Audit and compliance

· Financial controls and process improvement

· Operational financial analysis

Responsibilities

Day-to-day financial management 

• Manage the day-to-day finances for the organisation. Ensuring all aspects of the financial systems are accurate and kept updated including banking and sales and purchase ledgers.
• Manage the finances for our 14 charities. Ensure all aspects of the financial systems are kept updated.
• Undertake monthly reconciliations ensuring all transactions are properly and efficiently recorded.
• Prepare quarterly VAT returns for the organisation including the partial VAT exemption calculation.
• Oversee the management and appropriate allocation of any restricted funds for the charities ensuring that monies are allocated as per donor wishes or grant specifications.
• Prepare any ad hoc budget request and figures for other departments or the management.
• Regularly review and maintain financial policies and procedures.
• Support with funding bids and reports for donors and grant-making bodies.

Budget process management

• Work closely with the Chief Operating Officer on preparing the annual budgets for the organisation and our ancillary charities.
• Prepare quarterly figures for review, explaining any variation from budgeted figures.
• Monitor the actual spend against budgets for all the charities.

· Ensure adequate cash flow to meet the needs of the organisation and our charities in consultation with the Chief Operating Officer and Head of Charities.

• Work closely with all Departmental Heads to ensure they fully understand their budgets and ongoing organisational performance against budget. 

Statutory reporting

• Assist the Chief Operating Officer with the preparation of the organisation’s accounts.
• One of the main points of liaison with the external auditors, ensuring all supporting papers are collated for an efficient and effective annual audit to take place.
• Maintain fixed asset register and inventory of all equipment contracts and agreements.
• Ensure adequate controls are in place to safeguard the financial assets of the organisation.
• Lead on preparing all our charity accounts.
• Assist the COO to ensure the organisation and its ancillary charities are compliant with statutory bodies and external institutions including:

o Companies House

o Certification office

o Charity Commission

o HMRC

o  All banks and payment processors

Financial risk management

• Work with the Chief Operating Officer to ensure that the appropriate processes are in place for the long-term financial viability of the organisation.
• Develop, update and produce long-term cashflow forecasts for both the organisation and our ancillary charities.

· Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels. 

Governance support to the Finance Sub-Committee and Charity Trustees

• Assist in the preparation of all associated papers and minutes for the Finance Sub- Committee.
• Assist the Chief Operating Officer in preparing papers for Board and Charity Trustees.

 The duties above outline the broad areas of responsibility. The SoA reserves the right to vary these duties to suit the requirements of the business.

 Person specification

Essential

• Minimum part-qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the organisation.

· Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases. 

• Experience of using Sage 50 Cloud Accounts.
• Significant experience and confidence in managing a full range of finance operations in a small or medium sized organisation in the not-for-profit sector.
• Confident presenting financial information to non-financial audiences.
• Demonstrates excellent attention to detail, organisation and communication skills.

· Resilience in working under pressure, ability, and willingness to both give and take constructive feedback. 

· Bring ideas for improvements and is open and honest in all communications where relevant and appropriate. 

• Ability to work with the Chief Operating Officer to develop the formulation of long-term financial plans and strategies for the society and its ancillary charities.

Desirable Skills

· Specialist knowledge of Charities, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience. 

· Experience of working for a trade onion or a membership organisation.

· Tax and charities law, including a good understanding of partially exempt VAT status.

 What we offer

As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing. We are a London Living Wage and a Disability Confident – Committed employer.

Benefits include:

• Competitive salary
• Cycle-to-work scheme.
• Death-in-service benefit (8 x salary)
• Employee assistance programme
• Flexible, hybrid working practices.
• Family-friendly, disability-confident inclusive culture
• Generous annual leave, including all bank holidays.
• Salary exchange pension scheme
• Interest-free annual travel card loan
• *Office closure over Christmas
• Private healthcare

*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.

As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.

Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds

MEMBERSHIP AND BUSINESS DEVELOPMENT MANAGER

£40,000 per annum subject to knowledge and experience

ABOUT THE BIA

We have 600+ members at the BIA from a broad spectrum of biotech and life science companies including university spinouts, start-ups to scaling biotech to big pharma, including those that support the sector such as service providers, consultancies, law firms and universities.

We are looking for an experienced BD Manager to join the existing team here at BIA. The primary task is to help build relationships, retain current members, and secure new ones to meet or exceed quarterly and yearly targets.

MAIN PURPOSES OF THIS ROLE:

• To support the Associate Director for Membership and Business Development in building relationships, retaining current members and securing new ones to meet or exceed quarterly and yearly new membership targets
• To coordinate lead development and manage leads process through the entire sales cycle
• To plan and execute targeted business development campaigns working alongside the marketing team to ensure wider promotion
• Lead identification/qualification of potential new members
• To form effective connections with key personnel at member organisations, developing member engagement, event attendance and participation in BIA communities
• To support the development of the BIA business solutions saving programme – both in terms of increasing participation of new and existing members and increasing the range of savings schemes in line with member requirements
• At times, to help manage and organise external event activity including logistics and company engagement in relation to UK and overseas delegations
• To provide administrative support to BD and Membership function
• To work closely with the wider BIA team to deliver the overall membership strategy

DUTIES AND RESPONSIBILITIES:

• Work with Associate Director for Membership and Business Development to design campaigns
• Work with wider team to ensure that lead capture through all channels (website, online communications, printed collateral, events, networking etc.) is comprehensive and provides the information necessary for effective follow up
• Work with Associate Director for Membership and Business Development to develop schedules for following up on new member leads and tracking success rates
• Work with contacts at our business solutions partner programmes to develop these schemes further – maximising membership benefit and income for BIA
• Work with Membership team to ensure any issues with renewing members are addressed promptly and to a satisfactory conclusion
• Work with the Sponsorship Manager to pass on leads and to help embed relevant administration
• Gain a strong understanding of all BIA activities/initiatives in order to present the benefits and opportunities of BIA membership to potential and existing members in a professional manner 
• Attend relevant industry and BIA events (UK & overseas) to network and to promote the benefits of BIA membership and build a professional network of contacts. This will include occasional evening and weekend work.
• Regular visits to BIA members offices and external events throughout the UK where appropriate
• Get to know the membership base, and communicate effectively and professionally with member contacts
• Effectively monitor revenue targets (and related budgets) and produce relevant status reports through Dynamics
• Work with Membership team to monitor and keep membership data up to date at all times
• Provide support where needed across the wider team
• Attend internal debtor meetings and chase for outstanding membership payments when necessary

KNOWLEDGE, SKILLS AND EXPERIENCE

Essential Demonstrable Skills:

• Minimum 5 years’ experience in consultative sales, business development or membership engagement (including closing sales and understanding CRM principles)
• Efficient and confident networker
• Strong desire to work for a mission driven and purposeful organisation
• Energetic, personable and determined but sensitive approach to uncovering and converting sales and upsell opportunities
• Conscientious and willing to adapt and be flexible
• Ability to grasp and convey a membership/service/NFP based offering
• Professionalism and ability to confidently liaise with decision makers
• Excellent presentation skills, written communications and attention to detail
• Experience in using all standard Microsoft programmes
• A self-starter who can work independently and as part of a team
• Proven ability to get to grips with complex subject areas quickly
• Experience of using CRM databases in relation to contact management or sales leads
• Evidence of achieving revenue and/or retention targets
• Degree-level education or equivalent

Desirable Skills:

• Experience of using Microsoft Dynamics for contact management or sales leads
• Life science background
• Experience from working within a not-for-profit/trade association

WORKING FOR THE BIA

Building a thriving, diverse workplace is a priority across all industries. The BIA is committed to providing a fair and equitable working environment, to attract and nurture people from all backgrounds. We value the individuality and diversity that employees bring to the company throughout our activities.

We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. This is under review and at the discretion of the business.

HOW TO APPLY

Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.

Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.

Please email your application and covering letter with the subject line “Membership and Business Development Manager Application - [Your Full Name].” Deadline for applications is Monday 20th July 2026 at 9am.

Initial interviews will take place during week(s) of 20/27 July, dependent on availability.

We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.

Job Purpose 

To provide a physiotherapy service as part of a multi-disciplinary team, on a part-time basis

Key Working Relationships

Physiotherapists are self-employed contractors and report to the Clinical Lead.

Other key working relationships:

• Other physiotherapists within the team
• Other members of the services team
• Action for M.E. colleagues

Job Description

Key duties

• Respond to physiotherapy referrals
• Carry out assessments, provide advice and recommend interventions to manage the symptoms in patients with M.E./C.F.S. and related conditions, working with a whole person approach, and involving family/carers where appropriate
• Provide written reports for the person with M.E. and others involved in their care with consent of the patient
• Participate in clinical team meetings at least once a quarter (approximately 1 hour)
• Participate in quarterly physiotherapy team meetings (approximately 1 hour)

Key Tasks 

• Arrange and undertake consultations in the most appropriate manner for the patient - remotely by either telephone, Zoom or email.
• Record consultation details (date, length of consultation, charge) on Action for M.E.’s internal tracker for invoicing purposes
• Consider choices and in collaboration with the person with M.E., agree attainable and realistic goals, however small, during assessment
• Offer a selection of gentle progressive interventions to facilitate an improvement in their quality of life
• Offer follow-up consultations with patients by phone, Zoom or email
• Raise any safeguarding concerns to appropriate colleagues.

Working Practices  

• Seek to reduce fear associated with the illness and to create an environment for healing
• Offer clear and consistent information and advice to people with M.E. and their family/carers
• Work within Action for M.E. policies ensuring privacy and dignity.

Person Specification

Qualifications/Key requirements

• Must be registered HCPC
• Must be registered with Chartered Society of Physiotherapy or other professional body which can provide PLI
• Up to date professional indemnity insurance
• Safeguarding training to Level 3
• Eligible to work in the UK

Experience and Knowledge

May be varied but would typically include:

• Several years of post-graduate work experience in different aspects of the profession
• Familiarity with the NICE Guideline for the management of M.E. (2021)
• Experience in the management of long-term conditions
• Experience in the management of chronic pain and its impact on the quality of life
• Working in a multi-disciplinary team

Skills and Behaviours

• Excellent communication skills, in both active listening and careful word usage
• Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems

Attitudes

• Understanding that ME/CFS is a complex biomedical condition
• A desire to help people holistically to manage their ME/CFS
• A willingness to think outside established protocols

Job Title - Medical Advisor

Contract - Associate

Salary - £40 per hour per report and £115.00 if sitting on the panel

Location - Home Based

About the IRM

The Independent Review Mechanism for England (IRM) provides, on behalf of the Secretary of State for Education, review panels for potential and current foster carers and adopters when agencies have decided not to approve them as a foster carer or adopter, or to terminate or change the terms of their approval.

As an IRM Medical Advisor you will be providing written medical advice to caseworkers, panel members and the Contract Manager about individual applicant and their suitability to foster/adopt as well as ad hoc advice on occasions.

Usually, the need for a medical advisor’s report is requested either after:

• Health issues are identified which have been a primary concern for the agency and given as reasons in the qualifying determination letter
• The agency documents indicate health issues have been identified which may affect a person’s suitability to foster or adopt but this has not been initially noted as a primary concern for the agency
• During the course of preparing for an IRM panel, the applicant/s have a medical emergency which then needs to be considered alongside other concerns regarding suitability
• A request for information which may relate to a specific condition or general information, not related directly to the applicant/s

To apply for this role, please click on the 'apply now' button below to complete the application. Please note, we do not accept CV’s.

Closing Date: 26th July 2026 at 23:59

Interview Date: TBC

We believe a diverse workforce enables us to improve our service. We are genuinely committed to encouraging candidates from all sections of the community. This includes those from, the global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are under represented at the IRM.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Employee Relations Manager
£42,750 to £50,250 per annum, pro-rata
Fixed term 6 months, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

 What the job involves

This fixed-term role is a great opportunity for an experienced ER specialist who enjoys making things clearer, fairer and easier for managers and colleagues. We’re a big charity with a small well-managed ER caseload, so the focus is less on high-volume casework and more on strengthening the foundations that help people do their best work.

You’ll lead improvements following a recent ER audit, making our policies, processes, guidance and reporting clearer, more consistent and easier to use. You’ll also support some complex ER casework, coach managers through sensitive situations, and help develop practical training content on investigations, grievances, disciplinary hearings and appeals.

What we want from you

We’re looking for someone with strong ER experience, sound judgement and a supportive, inclusive approach. You’ll know how to balance fairness, compassion, consistency and organisational need, and you’ll be confident guiding managers through sensitive issues in a clear, calm and human way.

You’ll enjoy improving policies and processes, creating practical tools, and using ER data to spot themes, risks and opportunities to learn. Above all, you’ll build trust quickly and help us maintain an open culture where people feel listened to, respected and treated with dignity.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

 Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

  We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply

Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application: 

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help. Go to our website for contact details. 

The closing date is Sunday 5 July 2026.  Applications must be submitted by 23:45 UK time.

Interviews: Expected to take place in the weeks of 6 or 13 July 2026. We’re expecting the interviews for this role to be held online.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.