Membership And Office Administrator Jobs in Home Based

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.

Administration

You will support the whole organisation with a range of administrative tasks which will include:

· Completing minutes for key meetings.

· Processing of Expenses on behalf of the Senior Leadership Team.

· Arranging room bookings both internally and externally.

· Support with co-ordinating organisation wide meetings i.e., monthly staff meetings, away days, including booking venues and arranging catering.

· Supporting with governance committee cycles, preparing documents and reports as required.

· Support with the administration of our grants programme, including preparing and issues letter to grant applicants as instructed, updating and maintaining grant budget spreadsheets.

· Inputting data into relevant systems accurately and in a timely manner

· Dealing with enquiries from patients, donors, supporters, service providers and volunteers as required in a timely and effective manner.

· Provide general administrative support to the wider team as required.

· Taking donations in any of the Weston Park Cancer Charity locations

You will work on time limited ad hoc projects, which could include:

· Creating and implementing new processes, including building templates / documentation / matrixes.

· The build-up to / during and/ or after a campaign / or event.

Cover Support

You will provide cover on the front of desks of both our sites: Cancer Support Centre, Northumberland Road and our Charity Hub, Whitham Road which will include:

· Meeting and greeting visitors including supporters and patients and acting as their first point of contact for any queries.

· Dealing with telephone, email and postal enquiries across the organisation

· During cover period, you may be required to open and close the patient spaces, as part of a wider team rota.

· Booking in and logging patients onto the relevant records and databases to provide accurate data.

· Sending appointment reminder calls/texts/letters to clients as required

· Co-ordinating the Transport service, including supporting and co-ordinating the volunteer drivers.

· Managing the consumables within this patient space and ordering replacement stock as and when required.

The job description is not an exhaustive list of all duties required of the postholder.

The ESU believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on building speaking and listening skills. Our oracy, debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently, and to listen to and understand different points of view.  

The ESU was founded as a membership organisation, bringing together those who share a belief that better communication makes for better global understanding. Today, we have members across England and Wales who meet to socialise, gain new perspectives on the world and to help organise and raise funds for our educational work. There is also a strong international membership and global educational network.

We are seeking an organised, proactive and diligent Membership and Engagement Coordinator to lead on the administrative support for our members and the wider Engagement team. The post holder will be responsible for providing a seamless experience for members wanting to join the ESU or for those renewing their membership. The Membership and Engagement Coordinator will be responsible for developing relationships with members and branch chairs, finding ways to involve members in the work of the ESU and maintaining oversight of the organisation’s CRM. The post holder will also help support the ESU’s events and international work.

Responsibilities:

· Support the Membership Manager to implement a new recruitment strategy to grow ESU membership in agreed target audiences

· Work with the Membership Manager to ensure a straightforward renewals process, this includes sending email and postal renewal communications, updating lapsed memberships and taking credit and debit card payments.

· Ensure membership records on the CRM are accurate and up-to-date.

· Assemble and dispatch Welcome Packs to new members.

· Act as the first point of contact for current and prospective members and assist with their queries.

· Assist with the production of monthly membership statistics and reports.

· Ensure the ESU has robust and clearly documented membership processes and make suggestions to enhance and resolve issues that arise.

· Maintain records of international ESUs and support the Director of Global Engagement with sending communications to this group.

· Liaise with branch chairs to support their requirements and provide details on membership statuses for their branch members.

Essential:

· An understanding of the nature and importance of the ESU’s charitable work within educational and wider contexts and a strong commitment to increasing the impact of the organisation’s work

· Highly organised, with an ability to ensure deadlines and targets are met

· Excellent written and verbal communication skills

· Ability to ensure a high level of accuracy when adding and amending database records

· A pro-active and positive attitude to problem resolution

· An ability to engage with multiple stakeholders at all levels

· IT literate with strong Microsoft Office skills, especially Excel

Desirable:

· Previous experiencing using CRM systems

· Experience of supporting events

.      Office administration experience in a busy office, requiring multi-tasking

 Benefits:

· Company Pension

· 28 days annual leave plus 8 days Bank Holiday (pro-rata)

· Hybrid/Flexible Working

· Employee Assistance Programme

· Access to Virtual GP Services 24/7

· Group Life Insurance

· Learning and development opportunities

.       Regular Staff Social Events

Interviews to take place 22 & 23 May 2024

Administration Officer – England Central

We are recruiting an Administration Officer to provide an effective and comprehensive range of administrative support to workstreams/projects, which will enable the charity to fulfil its function across Central England to a high-quality standard.

What you will do:

Coordinate training bookings, using the diary system, email and databases to ensure training is organised, allocated and delivered.

Create resource pack for colleagues delivering training courses and workshops.

Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, venues, for all events are in place when required.

Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required.

Collate evaluations and feedback from training and project work.

Act as a first point of contact, including enquiries which may be complex in nature; assessing the nature and urgency of the correspondence and responding or referring to colleagues as appropriate.

Record all enquiries and contacts using the CRM database and ensure that the database is maintained and accurate at all times.

Assist with managing the office diary, arranging and organising meetings/bookings as required.

Manage stock and resources ensuring that the required items are available.

Administer petty cash as required in line with financial processes.

Respond to orders and other requests for information, from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records.

Undertake general clerical and administrative tasks to support the service as required (e.g., posting items, photocopying, scanning).

To be successful in this role you will have:

Demonstrable experience in an office administrator role or equivalent

A good working knowledge of Microsoft packages (e.g., Word, Excel, Access, PowerPoint) and hands on IT experience of database packages including electronic filing systems and online platforms.

Ability to work effectively with internal and external stakeholders.

Ability to resolve issues and identify solutions, seeking support and guidance where required

Salary: £23,114 per annum (NALC Scale SCP 4) progressing by increments to £23,893 per annum (NALC Scale SCP 6)

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Hours: 36 hours per week  

Location: Birmingham (6, Embassy Dr, Birmingham B15 1TP) with some travel across Central England, and occasional travel across the UK.

Contract: Permanent

Closing date: 19th May 2024

Interview date: W/C 27th May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Reports to: Clinical Audit Project Manager
Directorate: Practice and Quality
Salary range: £26,001 - 32,000
Location: London – EC4Y 8EE (Hybrid)
Contract: Full-time; fixed-term 10 months

Job Purpose 

Sitting within BSR’s exciting External Affairs & Audit team the Clinical Audit Administrator plays a crucial role in supporting the on-going work of the National Early Inflammatory Arthritis Audit (NEIAA) to gather evidence and drive up the quality of care for patients living with inflammatory arthritis. With touch points across the Rheumatology community, the NHS and health regulators, the NEIAA project is an essential tool in achieving this part of our five-year strategy. At a busy and important time for the NEIAA project this is a fantastic opportunity for those looking to develop their organisational, project management and stakeholder relation skills as we work towards producing our 6th ‘State of the Nation’ report and securing an extension of the Audit contract. 

Main responsibilities

• To provide administrative support to the NEIAA project manager such as setting up business processes, engaging with stakeholders and managing the audit mailbox as the first point of contact.
• Liaise with the governance groups for the audit project and assist with the coordination of NEIAA meetings by preparing agendas, taking minutes, and undertaking follow-up actions.
• To assist in the development of communications around the NEIAA project including with the Annual Report.
• Work closely with the Project Manager to encourage participation with the audit from Trusts and Health Boards.
• To support the project manager in the planning and smooth running of the NEIAA project plan.
• To maintain high standards of confidentiality and information governance across all aspects of data collection and storage.

Person Specification

Experience  

1. Demonstrable administrative experience from work, study or other areas of life
2. Experience working constructively with stakeholders
3. Experience supporting small project teams with minute writing & following up on actions
4. Using information technology - Microsoft Office (Outlook, Word, Excel, Sharepoint) 
5. Experience in general administrative procedures such as organising meetings and diary management  

Skills and Abilities  

1. Excellent organisational skills  
2. Accuracy, diligence and attention to detail 
3. Ability to prioritise, manage own workload & work to deadlines 
4. Ability to work without close supervision 
5. Excellent written and oral communication skills
6. Committed team player

Inclusion and Diversity
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

Benefits of working at BSR

We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:

Wellbeing: 

• Free period products in our office
• Free flu vaccinations 
• Mental Health First Aiders 
• BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to 
• Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA 
• WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources 
• Our enhanced sick pay offer is: 
  • Up to two years’ service: 4 weeks full pay and 4 weeks half pay 
  • After two years’ service: 12 weeks full pay and 12 weeks half pay 
• We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day. 

Time-based: 

• We offer 30 days annual leave in addition to bank holidays 
• All staff can request sabbaticals at any point, which are considered on a case-by-case basis 
• We also offer an extra day for moving house 
• Bank holiday swops- you can swop a bank holiday day for another day’s leave (entitlement remains 1:1 days) 
• We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days

Learning and development

We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.

Financial: 

• We offer a performance related pay incentive scheme 
• Income protection scheme 
• You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total). 
• Our life assurance policy pays three times your basic salary 
• Interest free season ticket loans 
• Ride-to-work scheme 
• Interest-free loan scheme 
• We also provide generous enhancements within our parental and family leave policies. 
  • Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate. 
  • Our paternity leave offer is 6 weeks at full pay. 

This could be a great role for anyone wanting experience of working in the third sector. We can offer flexibility in days and hours so the role could fit around other work, studies or family commitments. We are looking for someone to offer part-time administrative support to the membership team including the following tasks:

Membership

• Sending renewal notices – email and letter
• Processing renewal payments using Xero
• Updating membership records using CiviCRM  
• Preparing and submitting the Gift Aid claim monthly
• Answering membership email queries
• Preparing and sending out new member packs

General

• Helping at events
• Processing book orders when needed
• Managing stationery and supplies
• General office support

Skills and experience required

• Data processing experience and aptitude
• Excellent attention to detail
• Excellent organisational skills 
• Experienced and confident in Excel or similar
• Good communication skills - both written and oral

Personal characteristics required

• Ability to work independently
• A motivated self-starter 
• Comfortable working with a small team in a small office

Desirable but not essential

• Educated to degree level or similar
• Book keeping or accounting experience
• Familiarity with Xero and CRM systems
• Having an understanding of or interest in infertility and/or families created with help of some kind (eg adoption/IVF/donor conception)

What we can offer

You will get training in Xero and CiviCRM software and the renewals and Gift Aid process, as well as support in the role. We can offer a lot of flexibility in days and hours, to fit around other work, studies or family commitments. The office is in a good location in central London, with lots of local amenities and good transport links. This could be a great role for anyone wanting experience of working in the third sector.

We are a small, dedicated team and the office environment is friendly and supportive. The work we do is interesting and hugely valuable and rewarding. This is an exciting time for DC Network as we build on the success of our 30th Anniversary last year. Join us!

TO APPLY

Email a CV and covering letter. In your covering letter please let us know how you fit the skills and experience requirements as well as what has drawn you to the role. We will be asking for two references, one professional and one personal, and you can provide these on your application or later once your application has been processed and responded to.

DEADLINE: Midnight Monday, 6th May 2024

INTERVIEWS: Shortlisted candidates will be interviewed and interview dates are provisionally scheduled for 22nd and 23rd May 2024 with a start as soon as possible.

No agency calls please

Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry.

Our members include different types of businesses, both large and small, from across the property sector.

We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.

Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone. 

Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.

The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.

Role and Responsibilities

DUE TO THE INCREASE IN REB MEMBERSHIPS, NETWORKS AND ACTIVITIES, AN EXCITING OPPORTUNITY CROSSING BOTH ADMIN AND EVENTS SUPPORT, IS BEING RECRUITED.

TIME AND WORKLOAD WOULD BE DIVIDED BETWEEN BOTH ADMIN AND EVENTS SUPPORT AT AN AGREED SPLIT, BASED ON BUSINESS NEEDS.

Key Tasks –

Admin Assistant Role

· Work with the MD to provide services to the Board, the Patrons Group and Network of Networks (where required) including:

o Booking meeting rooms

o Setting meeting dates and sending calendar invitations (For MD and Executive team on an ad hoc basis)

o Circulating agenda & papers

o Attending meetings and taking minutes, predominantly with MD- both in person and virtually

o Maintaining the Terms of Reference

o Updating Board

o Main point of contact for Next Gen and NofN  committees -updating membership on the CRM and webpages for both and attending meetings

o Provide admin support to MD as required including setting up meetings, preparing presentation slides and uploading meeting notes to Sharepoint

Events Assistant Role:

· Support the Events Administrator in the delivery of the REB events programme including:

o Event logistics planning and delivery

o Venue liaison

o Contributor liaison

o Event marketing and booking support

o Event materials preparation

o Event set up and set down

o Maintaining CRM records

o Supporting with event comms and marketing on Dynamics Marketing system and website

 

KNOWLEDGE & EXPERIENCE

1. Administrative and organizational skills

2. Events and logistics

3. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing

4. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)

PREFERRED SKILLS

1. Windows 10/Office 365 including Word, Excel, PowerPoint, Teams and other capabilities

2. CRM and website management systems

3. Filing and organisational skills

4. Minute taking and assigning follow-up actions

5. Collaborative working in a small team environment

6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations

7. Real Estate industry knowledge

Additional Notes

Working from home but will need to attend events in person as required.

London (or near London) based ideal.

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred. 

We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.

The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.

You could be the right person for the role if you have

• A minimum of two years’ experience of undertaking administrative duties
• Experience in delivering services in a confidential environment
• Responding to queries and problem solving
• Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
• Ability to demonstrate a methodical, organised and flexible approach to work
• Competent multi-tasking skills
• Full driving licence and access to a reliable vehicle with business insurance

We're keen to hear from you if you are looking for a new and exciting challenge.

In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on Thursday 2nd May 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role  Therefore, if you are interested, please submit your application as early as possible.

Job Type: Full time, Permanent 

Full-time hours: 37.5 per week 

These are newly created administrative roles to increase capacity in Londonwide LMCs, the membership organisation representing approximately 7,000 NHS General Practitioners in nearly 1,200 practice teams in London, providing pan-London leadership and shared committee services for its members. The organisation has an important role to Value, Care for and Protect general practice.

An exciting opportunity has arisen to join our Primary Care team which supports committee effectiveness and ensures representation within Local Medical Committees within London. The post holder will report to the Director of Primary Care, working across local committees within the Primary Care team.

The focus of this role is to provide administrative support to Local Medical Committees, enabling the smooth running of Committee meetings. It would be helpful if candidates have a contextual understanding of the health environment or other public sector environments that we work in, along with excellent administration and note-taking skills. We would like to hear from candidates who have experience of:

• Owning the administrative tasks required to ensure Committee meetings have professional and timely agendas, papers and minutes/action records.
• Attending Committee meetings to support the facilitation of the meetings and ensuring accurate record keeping of meeting content.
• Working flexibly to provide cover across teams and for other Committee Administrators across Londonwide as required.

As an organisation, we work flexibly, and regular home working is supported. The post is contractually based at our offices located in central London near Euston where we host quarterly connect days for all staff. Whilst regular home working is supported, some travel or office attendance may be required to attend preplanned meetings. 

We have two full-time (35 hours per week), permanent posts available, but applicants seeking part-time/job-share roles are welcomed. The salary for the role will be £30,000 pa plus membership of the group personal pension scheme with a 16% employer pension contribution (£4,800 making total remuneration £34,800). Benefits include 25 days’ annual leave, flexitime and other flexible working options. The company holds the Investors in People Silver award and is committed to the personal and professional development of all colleagues.

For further information and to apply for this position, please visit our website via the Apply button.

Closing date: 5pm on Tuesday 7 May 2024; however, the post may close earlier if there are a very high number of responses. 
Interviews are planned for Friday 10 May and Wednesday 15 May 2024.

Shortlisted candidates only will be contacted.

Job Title: Administrator/Receptionist

Salary: £22,011

Hours: Full-time or Part-time (We are open to job-shares)

Location: Tyseley, Birmingham

About this role

This role is a pivotal one in Central England Law Centre as we strive to deliver excellent service to our wide range of clients from the local community in Birmingham.

The receptionist/administrator is the first point of contact for all clients whether they visit in person, send an email or contact us by phone.  The person will also be responsible for providing administrative support to our caseworkers whilst overseeing all aspects of the management of the office from coordinating IT equipment, ordering office supplies and ensuring all building maintenance is up-to-date.

The successful candidate will be subject to a basic DBS check.

Responsibilities

• Provide an excellent client focused reception service in person, by email and phone
• When required, provide general signposting information to clients
• Ensure that all records are kept up to date and files are maintained to a high standard
• Provide reports from Law Centre data sources as required
• Maintain asset logs of Law Centre equipment and identify equipment needs
• Coordinate IT issues with our external IT support
• Ensure building maintenance is up to date

Person Specification

Essential

• A demonstrable commitment to social justice and a commitment to and understanding of the aims and objectives of the Law Centre.
• The ability to work sympathetically and effectively with a wide variety of staff, volunteers, partners, and clients
• A non-judgemental attitude 
• The ability to communicate effectively and sensitively
• An understanding of the importance of confidentiality
• The ability to get on with people and be polite under pressure and to work co-operatively as part of a team

Desirable

• Knowledge of the work of Central England Law Centre or similar social justice organisations
• Experience of case management systems
• Experience of operating a telephone switchboard
• Experience of working with the public and in a busy and demanding environment

About CELC:

A fairer, more just society in which an understanding of rights and their power is embedded within communities.

Central England Law Centre is the UK’s largest Law Centre. Our size enables us to provide legal expertise across eight different areas of social welfare law including: discrimination; employment; health and social care; housing; immigration and asylum; public law; and welfare benefits. This means that we can offer services that can address all of the interconnected problems people face in their everyday lives.

What we offer: 

•  37-hour working week;
•  Flexible working hours and a hybrid working arrangement;
•  28 days holiday (rising by 1 day per year of service to 35 days after 5 years of service) plus 8 statutory days;
•  Pension scheme membership;
•  Access to an employee assistance programme;

We invite interested candidates to download our Recruitment Pack for this role from our website.

Closing date: 12pm on the 17th May 2024

Interviews will be held in week commencing: 20th or 27th May 2024

Women’s Aid in Luton is a charity dedicated to supporting women exposed to gender-based violence and exploitation, and their children, to be safe and have access to appropriate intervention, support and advice in order to live free from fear and harm.

Our core values are diversity and inclusion, collaboration, advocacy and innovation and our team members apply these daily to achieve our mission to practice in an anti-racist and anti-discriminatory way and develop professional cultures that recognise and challenge oppression in all forms.

We currently have an exciting opportunity for a Senior Administrator to join our charity. 

Where: Luton

Hours:  37.5 hrs per week

Salary:  £24,432 - £26,357 per annum dependent on experience -

Fixed Term: 12 months

Responsibilities

About the role:

As a Senior Administrator, you will play a crucial role in supporting the efficient functioning of Women’s Aid in Luton. Your responsibilities include managing office operations, supporting senior managers, scheduling appointments, planning meetings, and performing various administrative tasks. Additionally, you will demonstrate a strong commitment to our organisation’s vision, values, and strategic aims.

 What we offer:

At Women’s Aid in Luton, we prioritize your well-being and provide a supportive workplace.

Below are some of the benefits that we offer as an employer.

• 25 days holiday (+ bank holidays)
• Flexible working arrangements
• Comprehensive Health Coverage: We provide access to a wide range of health services including dental, optical, and practitioner services such as physiotherapy, chiropractic, and more. We also provide free health coverage for employees' children under 18, making sure the whole family is supported.
• 24/7 GP Support: Our employees have around-the-clock access to GP advice lines and virtual doctor services.
• Free Counselling: We prioritise mental health by providing a 24/7 counselling hotline and up to six face-to-face counselling sessions.
• Prescription Reimbursements: Employees can get reimbursements for NHS prescriptions, reducing their out-of-pocket healthcare costs.
• Personal Accident Cover: Our employees are safeguarded against permanent disability, accidental death, and dental trauma with our personal accident cover.
• Exclusive Discounts: Working with us gives access to an array of exclusive discounts on food shopping, cinema tickets, gym memberships, dining out, tech, travel, and more.
• Life Event Support: We offer financial support during significant life events with our Birth & Adoption Grant.
• A monthly paid wellbeing hour
• Training, career development & progression opportunities
• A friendly and supportive team

Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities 

Due to the sensitive nature of this role, we will be considering female applicants only in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1)

If this sounds like you and you’d like to begin your journey with Women’s Aid in Luton, then we’d love to talk to you. 

    

Location: The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues.

Hours: This role is for 28 – 35 hours per week depending on ability to carry out IT management alongside other duties. We are open to part-time, job-share, and/or flexible working requests. Normal working hours 9.00 – 17.00 excluding lunch break. Some evening attendance is required at governance meetings – time off in lieu will be offered.

Background

Citizens Advice Richmond (CAR) is a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 5,000 people a year. Our services are delivered by a team of around 17 paid staff and 75 volunteers. We have a typical annual turnover of £700,000 and in addition to our core advice service, funded by Richmond Council, we have a range of projects funded by other charities. 

This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions. 

It is your approach that is most important – you must be flexible, approachable and able to deliver on commitments. For this role, you must have experience in a similar role.

Role purpose

The post-holder will lead on premises, facilities, IT and personnel and administration systems to support the effective delivery of CAR services to clients and management of the organisation.

Reporting to the CEO and responsible for the management of administration volunteers, the post holder will lead on maintaining our office systems and processes.

We are a friendly and diverse office. We support clients across our community, and aim to reach the most vulnerable and excluded in our community.

Closing date for applications:Rolling – if we fill the role we will withdraw the advert

The European Association for Cancer Research (EACR) is a charity and membership association that supports cancer researchers across the world, helping them to communicate, collaborate and work together internationally to help defeat cancer. Our friendly team of 15 staff is supportive, forward-thinking and highly motivated by the work we do.

The Membership Coordinator will support the work of the EACR with a focus on our membership activities. We are looking for a friendly, self-motivated, hard-working and extremely organised person with a positive, can-do attitude. You will bring outstanding communication and customer service skills to enable you to build a rapport with our members at a distance. There is the opportunity for some international travel to our conferences and other events, so you will need to be able to work flexibly at times.

Ola, the outgoing holder of this role, says: “As a part of the EACR team, getting unwavering support for your professional growth and career development is an active reality, every day of every week! A role at the EACR gives you an amazing opportunity to join an exceptional team where every team member’s voice is valued, contributing to the cohesive fabric of a highly professional, productive, and forward-thinking team.”

Responsibilities include:

• Membership: supporting the recruitment and retention of EACR members by keeping their contact details up to date, responding to queries and processing applications. Being the first point of contact for our 14 affiliated national societies
• Member benefits: supporting the delivery of a suite of member benefits, including monthly webinars and a mentoring scheme
• Our fortnightly email bulletin: assisting with the creation and sending of the Mailchimp email to EACR members and subscribers
• Conferences: supporting the delivery of our conferences held around Europe: preparing materials, packing and arranging shipping

You can find more information about the position by downloading the Job Description and Person Specification document from the website linked to at the bottom of this page.

About you

We are looking for a friendly, hard-working and organised person with outstanding communication skills. You will be comfortable working independently and managing a busy workload. You will need to be confident, tenacious, patient, and have a great eye for detail. Employment experience in an administrative role, preferably for a membership or not-for-profit organisation, would be an advantage, but, if you have the right skills, we are happy to receive applications from those seeking their first role. You must be willing and able to travel internationally and to work occasional evenings and weekends, with plenty of advance notice.                                           

About us

The EACR is a registered charity dedicated to advancing cancer research. We’re Europe's largest membership organisation for cancer researchers, with more than 12,000 members in over 100 countries worldwide. Members range from first-year postgraduate students to winners of the Nobel Prize. Anyone who works in, studies or supports any aspect of cancer research can join us as a member.

We provide our members with regular communication about all the latest news, jobs and cancer research conferences and give them opportunities to apply for grants and fellowships.  We offer a suite of benefits to members including webinars, networking events, a podcast, collaboration tools and on-demand resources to support education and development. We organise conferences around Europe on the latest topics in cancer research and offer reduced registration rates to our members.

And also…

We are a welcoming, supportive, close-knit team of 15. We offer employees a comprehensive benefits package including an excellent pension scheme and generous annual leave (30 days pro rata for a full leave year plus bank holidays and a further 5 days of office closure).

The EACR has its headquarters in the Sir Colin Campbell Building adjacent to the University of Nottingham Jubilee Campus. It benefits from a creative atmosphere, good transport links and an attractive environment with nearby shops, cafes, green spaces and a gym.

APPLYING FOR THE POST

Closing date for applications: 12:00 (noon) Monday 13 May

First interviews to be held: Wednesday 29 May

Contract: Full-time, Permanent
Location: Hybrid working for 2 days per week at home
Salary: c.£24,000 dependant on experience

Closing Date: 12th May 2024. This post may close early due to high numbers of applications, so you are advised to apply promptly.

Join our client and help promote excellence in the veterinary profession

The role:

Working for a national Association, this is a fantastic opportunity to join their in-house congress team based near Gloucester with hybrid working. As part of its portfolio of events, the association hosts a large veterinary conference, with a globally renowned scientific programme alongside a significant exhibition.

 The Events Administrator will play a key role in supporting a variety of elements across Congress and other events including areas such as scientific programme and speaker administration, social programme logistics, registration and delegate administration, sponsorship and exhibition administration support and onsite delivery.

Due to the variation in both this role and in the events running, it is an ideal opportunity to develop your event organisational skills and be part of an ever-developing team.

Skills and experience:

They are looking for a self-motivated individual with exceptional organisational skills that can demonstrate experience of working on complex projects. The successful candidate will have great attention to detail, ability to work to strict deadlines, work in a multi-tasking environment and possess excellent customer service skills. Experience in running events is desired but not essential if transferable skills can be proven. Proficient IT skills and quick to pick up and run with new technology.

The person:

The ideal candidate will have previous experience of working in a busy office environment and demonstrate excellent communication skills. They will be results driven, strive to make a difference and enjoy a challenge. Exceptional organisational and time management skills and the ability to work effectively within a team are essential.

The candidate must be flexible to occasionally work outside of normal office hours and occasionally travel throughout the UK.

About Our Client:

Our client is a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, they work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year they deliver numerous education courses, host a large, small animal Congress, and publish books, manuals, apps, and magazines. 

This post is a full-time role working 37.5 hours in the Congress department and reports to the Events Manager.

Their reward package for this role includes a basic salary of circa £24,000 per annum (depending on experience).  In addition, they offer generous employer pension contributions starting at 7% and increasing up to 10% with length of service.

They also offer:

- Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service. 
- Bupa dental plan. 
- Enhanced pay for maternity, paternity, adoption and other family-related leave. 
- Life assurance of 3 x annual salary. 
- Support for hybrid working for their employees, meaning you can work at home for up to two days a week and they also have a comprehensive Flexible Working Policy. 
- Access to a free legal helpline where you can ask their specialist lawyers for legal advice on an array of topics. 
- Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations. 
- Training and development. 
- Free onsite parking, and for those who wish to cycle, they offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel. 
- Last but by no means least, they have regular social activities and events for those who wish to join! 

And they are:

Community friendly – offering paid leave to volunteer for a charity or not for profit organisation.

Committed to supporting sustainability in their work and in the veterinary profession.  The Association has completed a certified carbon audit and has been awarded Silver accreditation with Investors in the Environment.
 
So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and they would love to hear from you.

How to apply:

In order to be considered for this role, please submit your CV and a cover letter detailing how you meet the requirements in the role description which is on their vacancy page.

By applying for this position, you are consenting to the information on your CV being held by the Association for six months.

Their commitment to equality, diversity and inclusion (EDI) underpins their belief that they can make the Association stronger through the unique contributions they can all bring.  They create inclusive teams aligned to their values and encourage applications from a diverse range of suitably qualified candidates.

You may have experience in the following: Congress Administrator, Events Coordinator, Event Planner, Conference Coordinator, Administrative Events Assistant, Congress Support Officer, Exhibition Coordinator, Conference Administrator, etc.

REF-213 175