Membership Development Officer Jobs in Barnet, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Breakfast/snacks
Reports to: Chief Commercial Officer
Based: Battersea Park
Salary: £40k to £45k
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid Working Pattern
DBS: Basic
Role Overview:
Reporting to the Chief Commercial Officer, the Customer Service Manager will be integral to the implementation, training, monitoring, and improvement of the new 5 Star Customer Service model being rolled out across all services within Enable – including but not limited to events, leisure facilities, an arts school, bereavement services, filming, health & wellbeing, parks and community development. The role will work closely with both Senior Management and operational staff to ensure that 5 Star Customer Service is at the heart of all interactions with our customers.
This role will suit someone who values exceptional customer service above all else with a personal history of working in it. Someone with exquisite attention to detail, and excellent interpersonal skills to work alongside a wide variety of services and staff. Someone who is excited by day-to-day variety and thrives in an ever-changing environment. Someone who enjoys bringing a vision to life and is tenacious with each step to get there. Ideally someone who has read Unreasonable Hospitality and was inspired.
Main Duties/Responsibilities:
- Conduct research and analyse customer feedback and data to identify areas for improvement
- Further develop and implement the 5-Star Customer Service strategy to improve customer interactions across multiple touchpoints and channels
- Design business-wide customer service processes, best practices, and KPIs to ensure consistent and exceptional service delivery across all Enable teams
- Develop and roll-out relevant training models
- Collaborate with all internal teams to align customer experience efforts with greater business goals and objectives
- Collaborate with marketing to improve digital customer service
- Monitor success and champion opportunities to consistently improve the brand experience
- Visit all services within Enable to assist with research, process implementation and relationship forming
The successful candidate will have:
- 5+ years of experience in customer service, experience or management, preferably in a hospitality or Not-For-Profit background
- Initiative and motivation to work autonomously and drive change within the business
- Excellent interpersonal and communication skills to interact with internal and external stakeholders
- Confidence and creativity to bring new ideas to the table
- A hunger for exceptional customer service, and the tenacity to create the change needed to achieve it
- Experience in motivating staff
- A flexible approach to working onsite in a variety of different environments
- Empathy, patience and approachability
- Ideally have read Unreasonable Hospitality!
This is an exciting opportunity to be a part of a company that positively impacts the community. If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Action Against Hunger to find their Head of Communications.
As Head of Communications, you will have overall responsibility for growing our brand profile, furthering public interest in our cause and positioning us as an influential and trusted voice on hunger across the world.
You will lead a strategic, motivated and highly impactful team that has received investment in recent years. You will be comfortable developing strategy, planning and budgeting and take a ‘hands-on’ approach as needed. You will align our media outreach, content strategy and creative output, social media and digital activity to maximise engagement, influence, and income. You will oversee our Ambassador programme, maximising opportunities to raise awareness and generate income via high profile celebrity supporters. Your team will profile our sector-leading special events and leverage strategic partnerships to raise awareness and showcase partnership impact. Our recent investment in digital mobilisation is delivering at scale, and with your help, we will continue to bring communications, fundraising and advocacy teams together to inspire action and support.
Key Responsibilities:
· Leading the development and implementation of ambitious communication strategies that will generate long-term sustainable growth in engagement and brand recognition.
· Leading a motivated, skilled and passionate team of 9 people that is driven to collaborate and maintain a high level of performance. Ensuring staff are developed, invested in and wherever possible, retained.
· Developing a brand that builds trust and authority, reflects our tone of voice, draws on audience insight and puts the voices of affected communities at the heart of our communications.
· Driving organisational understanding of our key audiences and ensure we are developing and delivering content that is responsive, authentic and engaging.
· Ensuring that our media and PR outreach achieves organisational objectives and is targeted, effective and measurable.
· Overseeing a digital engagement strategy that supports the organisation’s strategic aims, including social media, website, email and SEO strategies.
· Overseeing the implementation of our Ambassador and Influencer strategies and leading the team to raise awareness, achieve policy change and raise funds via our work with celebrity ambassadors.
· Overseeing the organisational communications strategy for emergency appeals, including leading on the development of emergency appeal protocols and external communications in relation to Action Against Hunger’s membership of the Disasters Emergency Committee (DEC).
· Ensuring team targets and KPIs are met, objectives are commensurate to resource, and activities are delivered on time and to a high standard.
· Setting and achieving your department’s annual plans, budgets and reforecasts; managing an annual budget of £550k+ (including salaries) and line managing four direct reports: Senior Content Manager, Senior Digital Engagement Manager, Press and OR Officer and Senior Officer for Ambassador Relations.
Person Specification:
· Team and line management
· Strategy development and delivery for a communications department or team
· Demonstrable interest and/or experience in international development and humanitarian issues
· Brand identity development and management
· PR and media management
· Crisis media management
· Planning and managing projects within tight budgets and timeframes
· Experience in the development of marketing materials and significant campaigns
· Commitment to Action Against Hunger’s mission and values
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
About Unlocked
Unlocked Graduates exists to break cycles of reoffending. Currently, prison isn’t a place which successfully does this – the average prisoner has 16 previous convictions, and 55% of those released from short-term sentences reoffend within one year. The work we do is both extremely challenging and massively urgent. We aspire to have a deep impact on the landings of individual prisons but also breadth of impact through the whole sector and society at large.
Since 2017, we have sought to lead this change by recruiting, training and challenging the best graduates in the country to become prison officers. Our two-year programme has put the role on the map as a career where the best people can develop extraordinary leadership skills whilst making a real difference. We are ranked 22nd in the Times Top 100 Graduate Employers list and garner recognition in the UK and internationally for the impact our participants have on the landings.
Our participants work with prisoners to support them to stop reoffending, alongside studying for a Master’s degree, which helps them to understand systemic solutions to improve our criminal justice system. Our organisation draws on the evidence that relationships between prison officers and prisoners can be transformational, and with the best people in this role, prisons can be a place where cycles of reoffending can be broken.
About the role
The Head of Delivery role is absolutely integral to the success of the Unlocked programme, working both within the programme team and across the organisation to ensure the highest-quality delivery of all aspects of the programme.
We are looking for a bold leader with a proven track record of success in project and programme delivery who can lead a team to reach ambitious targets. The Head of Delivery will have excellent leadership potential, combining exceptional interpersonal skills with an ability to oversee continual improvements of process, logistics and content. This role is a high-impact position within the organisation, reporting to the Programme Director.
Why work for Unlocked?
You will have the satisfaction of working for a high-performing and exciting organisation which is actively making an impact on one of the most challenging social justice issues which exists in our society today. You will also receive an excellent package of benefits, including:
- 27 days’ annual leave
- Pension scheme with 10% employer contribution
- Employee Assistance Programme
- Interest-free season ticket loans
- Cycle To Work or Electric Vehicle (EV) scheme
- And more
For further details and to apply, please click the apply button to be re-directed to our jobs portal.
Closing date: Midnight on Monday 3rd June 2024
First-round interviews (remote): Wednesday 12th and Thursday 13th June 2024
Second-round interviews (London): Thursday 20th June 2024
Who we are
UK Youth is a leading charity that is unlocking youth work for all young people.
We focus our efforts on 4 key areas: mental health, employability, physical literacy and outdoor learning and social action.
We bring together young people and youth workers with business leaders, teachers, social workers, doctors, policy makers and other professionals to learn, spread effective ways to support young people, and campaign for social change.
Only by working together can we tackle the systemic problems that keep letting our young people down.
Your mission
As UK Youth's Assistant Director of People, your mission will be to develop and deliver a progressive People strategy that enables our whole team at UK Youth to thrive.
Key responsibilities
-
Level up our end-to-end People experience and core People infrastructure
-
Lead, coach and mentor our small but mighty People team
-
Ensure that our people-first principles are at the heart of how we work
-
Develop an inclusive culture and fully embed our values and behaviours
-
Champion change and help us level up our impact in line with our ambitious vision and core aims.
This role could be for you if...
-
You're an impact-driven senior People generalist who is comfortable balancing the tactical and strategic
-
You bring a wealth of experience in organisational development and have demonstrated success in implementing organisational change initiatives.
-
You’re an inclusive leader with experience of creating belonging and fostering equity within the workplace
-
You are forward-thinking, embracing practices that are most suitable for our unique context and team, rather than merely adhering to conventional best practices
-
You have experience partnering and coaching with senior leaders
-
You’re an experienced manager who nurtures and develops your team members to help them reach their potential
-
You are highly resourceful and can work creatively within budget `constraints
-
You have excellent employment law and HR best practice knowledge
-
You are CIPD Level 5 qualified or possess equivalent relevant experience
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) We have developed a strategy to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture.
-
Flexible/Agile Working
-
27 days annual leave plus bank holidays (pro rata for part time employees)
-
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
-
Other training available in support of your personal and professional development
-
Pension scheme (currently UK Youth match employee contributions up to 5%)
-
Membership of our life insurance scheme which would pay-out up to 4 times your salary
-
Employee Assistance Programme to support employees both professionally and personally
-
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
-
IT equipment provided for the duration of contract
-
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all.
-
Closing date for applications will be 2nd June at 11:59pm (midnight)
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
The client requests no contact from agencies or media sales.
Purpose of the Role
The Digital Marketing Manager will implement and help develop a new digital marketing strategy, crucial to the ongoing development of ArtsEd’s profile and reputation and the successful delivery of all our programmes.
Understanding the needs of current and prospective students and pupils and their parents, and being able to identify digital plans and initiatives which will enable ArtsEd to meet both the long and short-term needs is a central aspect of the role.
The Digital Marketing Manager will lead in the planning and implementation of digitally creative and customer focused campaigns and will be responsible for the achievement of student and pupil recruitment targets. They will work closely with senior staff and the rest of the Marketing team to deliver highly effective experiences to all stakeholders and potential stakeholders.
The Digital Marketing Manager will be responsible for the continuing development of ArtsEd’s online profile amongst all of our target audiences, including high-level industry connections, potential supporters and the local community, alongside potential students, pupils and parents.
In addition, the Digital Marketing Manager will be responsible for ensuring that ArtsEd’s messaging is consistent, innovative and compelling across all platforms.
Digital Marketing
- Plan and execute digital marketing, including SEO/SEM, email, social media and display advertising campaigns in collaboration with the wider marketing team.
- Use digital marketing expertise to create effective user funnels to optimise conversion rates, tracking user behaviour in order to refine processes.
- Collaborate closely with staff across the organisation to identify storytelling opportunities to ensure a full understanding of ArtsEd’s broad range of target audiences.
- Set up digital advertising campaigns through Meta, Google Ads and other platforms
- Utilise excellent graphic design skills to collaborate with the team on the design and delivery of different digital campaigns for all stakeholder groups. This will include mass e-mails, social media posts and digital collateral as required.
- Instrument conversion points and optimize user funnels.
- Monitor social media communications (both comments on posts and direct messages) and respond in a timely and appropriate manner.
Design & Brand
- Be a guardian of the ArtsEd brand, ensuring correct and effective use of our branding and house style both internally and externally.
- Ensure all digital information is accurate, up to date and relevant.
- Ensure ArtsEd embraces and celebrates diversity and inclusion through all digital marketing touchpoints.
- Develop and manage image library including liaising with relevant staff to select images, co-ordinating in-house photography and film requirements, up-dating plasma screen and fulfilling external requests for images.
- Ensure all touchpoints communicate ArtsEd visual identity. Working with the wider Marketing team to review and implement ArtsEd brand architecture structure on digital platforms
Graphic Design
- Create print and digital advertising material using Canva or similar software.
- Design and create in-house digital signage and support the Marketing Officer where needed.
- Support the print production process, liaising with printers and publications, proof reading and adapting print collateral as required.
Recruitment
- Lead on the implementation and delivery of a robust digital marketing strategy to optimise student and pupil recruitment across the whole organisation. This will include:
- Building on existing digital activity to maximise its reach and impact against all of our target audiences, including digital and associated print advertising.
- Managing an associated programme of recruitment focused events and activities, both virtual and face-to-face, to raise our profile and to maximise our enquires, registrations, applications and acceptances across all of our activities.
- Supporting the relevant teams in the delivery of this programme, which will include existing activity e.g. Day School and Sixth Form Open Days, degree audition days and our outreach programme.
- To programme our email marketing conversion communication using software Mailer Lite/MailChimp
- Overseeing the production of all marketing collateral.
Social Media
- Overseeing the planning and delivery of a social media plan that aligns with and enhances all strands of the marketing and communications strategy
- Create engaging and content drive social media assets.
- Oversee and a schedule the delivery of day-to-day social media content
- Work with the marketing officer to Launch as short form video content strategy for all platforms with aligns with the Marketing and organisations strategy.
- Be the expert in understanding movements regarding social networks ensuring ArtsEd has a presence and brand building content on the right platforms.
- To have responsibility for all digital advertising, including social paid adverts.
Website
- Manage through line managed staff all aspects of the ArtsEd website, ensuring that it remains relevant to all users at all times. This will include:-
- Ensuring factual content is kept up-to-date, imagery and video is regularly refreshed and that the overall site reflects ArtsEd’s unique offer.
- Identifying opportunities to create and update brand focused content
- SEO
- Analytics
Market Analysis/Planning
- Review and analysis of data to identify competitor tactics, market trends, new opportunities and challenges.
- Ability to understand different audiences and relevant content to ensure successful conversion rates and enhance the student and stakeholders experience.
- Explore new methods for collection of data and how this can be used to improve recruitment processes
- Complete quarterly digital impact reports
- Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
- Implement regular surveys of students and staff, collecting quantitative and qualitative material to support marketing and communication campaigns.
- Stay up to date with the latest trends and best practices in online marketing and measurement.
- Shape outcome based on data.
Events
- Work with team on the planning and delivery on a programme of events, including Auditions, Open Evenings and Open Events.
Other
- Carry out any other duties as reasonably requested.
- Commitment to equity, inclusion and diversity
- Line management of direct report
Job title: Senior public affairs and policy manager
Contract type: Permanent
Salary: Grade 6, £49,550 - £51,000 (depending on experience)
Location: London
Working arrangements: Full time, 35 hours per week. Hybrid working, with a minimum of 6 days per month in the office (the policy and campaigns team tends to come into the office on Tuesdays and Wednesdays).
This is an exciting opportunity to join the Royal College of Physicians at a crucial time. The RCP is the oldest medical royal college representing doctors in over 30 specialties from cardiology and gastroenterology to geriatric and respiratory medicine.
The senior public affairs and policy manager will help us to understand the key policy issues in health and healthcare and lead our influencing work, developing the RCP’s networks, particularly in parliament and government.
You will help manage and oversee a portfolio of high-profile work across a range of topics, proactively identifying opportunities for the RCP to influence the agenda and working with RCP fellows and members to shape and progress our campaigns. You will lead and manage our public affairs work, contributing your expertise to design and lead influencing strategies, campaign planning and policy development for a range of issues.
You will have demonstrable experience of developing and delivering successful influencing strategies, using a range of parliamentary influencing tactics to achieve policy change. You will be as comfortable speaking to parliamentarians and briefing senior leaders for meetings as you are writing consultation responses and policy briefings. You will be able to engage with the policy detail, while appreciating the bigger political picture and our place in it.
You will lead and manage the organisation’s stakeholder engagement to uphold our position as a leading health and care organisation. Central to that will be maintaining a network of contacts across the sector, in parliament, including political advisers, and the civil service. You will work with the president and senior officers to develop policy positions and advocate for them to external stakeholders within UK Government, Parliament and the wider health and care sector.
You will maintain a keen awareness of developments in the external landscape and make recommendations for how to evolve and progress our campaign messaging and policy positioning in response. Working closely with media colleagues, you will help to develop our voice with communications approaches that ensure high impact for our policy and campaigns work, including the Inequalities in Health Alliance. You will help us to analyse and interpret complex information to aid understanding and decision making and develop lines to take, draft public statements and media comments and brief senior officers and staff.
The policy and campaigns team – and the wider communications, policy and research directorate - is a fast paced, collaborative and innovative environment. We value the opinions and ideas of every team member and actively seek their contributions. You will help us set our objectives and improve the ways we work.
Purpose and scope
Key responsibilities
- Maintaining a keen awareness of issues within the health sector, politics and the media in order to advise senior officers and staff; identify opportunities for influencing and policy development; provide support and advice to RCP boards and committees; and inform other RCP activities as appropriate.
- Working proactively to identify opportunities for parliamentary engagement, working with the media team to ensure relevant issues are highlighted to the media.
- Developing proactive and reactive policy positions on high-profile issues relating to the RCP’s work as required, working in partnership with senior officers, RCP members, communications colleagues and other staff and organisations.
- Building and owning relationships with sector stakeholders, Parliamentarians, their staff and civil servants, arms-length bodies and other organisations relevant to the RCP’s policy and campaigns aims.
- Preparing senior officers and staff for stakeholder meetings, supporting them in those meetings and yourself representing the RCP at meetings and events.
- Working flexibly and proactively without close supervision, undertaking a range of work such as writing briefings, letters, policy positions and consultation responses.
- Working with the media team to develop our voice with communications approaches that ensure high impact for our influencing and campaigns work.
- Supporting the RCP’s Inequalities in Health Alliance.
- Managing an adviser and developing them to the best of their ability.
- Any other duties commensurate with your post, including deputising for the head of policy and campaigns and director of communications, policy and research, and managing your team’s budget.
About you
You will
- have a strong background in public affairs, policy development and effective influencing
- have significant experience of developing and delivering successful influencing campaigns and having used a range of public affairs tactics, including media, to achieve policy change
- have significant experience of the policy development process and understanding of how to influence national and/or arms-length body policy processes.
- have excellent writing skills and experience of producing briefings, consultation responses and other communications on behalf of an organisation and senior people
- have strong experience of giving advice to senior people, getting buy-in for your ideas and influencing opinion internally
- have strong experience of successfully managing competing views, priorities and interests to achieve your aims.
- be able to quickly develop positive and effective working relationships with a diverse range of people, including those at senior level
- have experience of successfully managing high profile issues, relationships and events
- act on your own initiative to develop new work, proposing reasonable and realistic solutions
- understand the importance of and be committed to involving a diverse range of organisations and people in developing and delivering campaigns.
You may have experience of
- health and/or social care policy
- communications management
- working in a membership organisation and involving members in advocacy
- people management
- budget management.
For more information about the role please view the job description and person specification.
Our benefits
Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:
- 29 days holiday per annum, plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- flexible working hours
- employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team – includes employment and work-related health assessments, health checks and work station assessments
- cycle to work scheme
- corporate eye care scheme
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform – including discounts on cinema tickets and a range of high street brands
About the RCP
The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.
How to apply
To apply, please submit your CV and cover letter outlining how your skills and experience meet the job description. Please note that applications received without a cover letter will not be shortlisted.
For more information about the role, please view the job description and person specification.
Closing date: Thursday 6 June
Shortlisted candidates will be notified by: Friday 14 June
Interview date: Wednesday 19 June (interviews will be conducted in person at our London office).
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for an experienced Head of Communications to lead on all of our external communications in the UK. You will have overall responsibility for brand, content, digital and social media, media/PR and celebrities, leading a team of 9 in a Fundraising and Communications Directorate of 35. The Communications team has grown considerably in recent years, with investment in digital mobilisation, content, brand and celebrity management now paying off. You would be joining the organisation at an incredibly exciting time as we prepare to launch a global brand campaign, forge new partnerships, increase our social media following and digital advocacy and acquisition, attract more celebrity ambassadors and capitalise on the number of our supporters growing to tackle the biggest issues of our time.
We believe there is untapped potential across fundraising and communications, and that Action Against Hunger’s cause, being tangible, focused and easy to explain, gives a platform for further innovation and growth in all areas of our work. As Head of Communications, you would join an established and experienced leadership team – both in the UK and globally - and be expected to develop and deliver strategy, make key decisions, manage resource and manage risk. You would lead a passionate and skilled Communications team who get the job done to an exceptionally high standard and who know how to have fun along the way.
This role offers a fantastic opportunity for a seasoned comms professional to use their experience, technical knowledge and leadership skills to build on the recent transformation in our communications and make a lasting difference to famine and malnutrition worldwide. We would love to have you join our team.
For more detailed information on the role, please download the attached pdf Job description.
Closing Date: 13 June 2024 at 23:59. Interview Date: 24 June 2024.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Legacy Management Administrator
Location: London, Haig House, Hybrid 2 Days Per Week
Contract Type: Permanent
Hours: 35 Hours Per Week, Monday to Friday
Salary: £27,252 (Inclusive of London Supplement)
Are you looking to kick-start your career in administration or take your existing administrative skills to the next level?
Join the Royal British Legion as a Legacy Management Administrator and become an integral part of our dedicated team. Reporting to the Senior Legacy Management Officer, you will support various administration, financial, and database procedures, ensuring the efficient management of legacy income to uphold Royal British Legion’s entitlement.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Your day-to-day responsibilities will include managing the daily post, processing all legal invoices, and maintaining accurate database records. You'll also handle your own caseload of pecuniary legacy cases (set sums of money left to us under a Will), adapting your communication with solicitors, executors, and beneficiaries, while ensuring compliance with legal requirements and the wishes of the deceased.
To excel in this role, you should possess strong IT skills, particularly in MS Office and database systems, along with exceptional attention to detail and analytical abilities. The ability to work independently and handle a high volume of work with minimal supervision is essential, as is a proactive attitude towards learning and development.
If you're ready to make a meaningful impact in a dynamic and supportive environment while honing your administrative and financial skills, we want to hear from you. Join us at the Royal British Legion and be part of a team dedicated to supporting our Armed Forces community.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 31st May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
At IAM RoadSmart we make better drivers and riders. As the UK’s largest independent road safety charity, formed in 1956, we’ve spent more than 60 years making our roads safer by improving driver and rider skills through coaching and education.
Our qualified experts, our network of 77,000 members and 172 local groups are our lifeblood. They champion our cause and help drive our vision – to be the best, most recognised provider of coaching and advice for all post-licence drivers and riders, and to help make our roads safer for all.
Business Operations & Transformation Director, IAM RoadSmart
£80,000 – £90,000
Welwyn Garden City, Hertfordshire. Hybrid working, minimum 2 days in the office
Join us to make our roads safer for everyone.
As we move towards our ambitious goals for the future, we need a visionary leader to help steer our operational strategies and transformation initiatives.
Working as part of the Senior Leadership Team, you will play a critical role in the future of road safety by providing strategic leadership across all operational activity; driving the transformation that will deliver new service offerings to new customers; and lead our business development teams to identify commercial and revenue generating opportunities.
Strong applicants for the role will offer:
- Demonstrable experience of leading change and successful service redesign and service improvement, ideally within a dynamic membership organisation
- Significant experience delivering strategic plans with aligned goals, objectives and priorities.
- Exceptional leadership and people management skills, with the ability to inspire and mobilise diverse stakeholders towards a shared goal
- An ability to lead new commercial and revenue generating opportunties
- A passion for road safety and a commitment to the vision and values of IAM RoadSmart.
How to Apply:
If you are passionate about making a difference and possess the skills and experience we’re looking for, we would love to hear from you. For further information about this brilliant opportunity and to apply please apply using the link to the role on our website provided.
Prospectus and IAM RoadSmart are both committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.
Deadline for applications: Sunday 2nd June (midnight)
Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics.
We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration.
The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential.
Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation.
We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.
Closing Date: 5pm on 21st May Interviews: 24th May
The client requests no contact from agencies or media sales.
PR Manager
This is a fantastic opportunity to work in a busy, high-performing public relations team at a national charity caring for the NHS. We’re looking for a brilliant, proactive and resourceful PR manager who is passionate about the NHS and generating amazing media coverage for a charity, in this remote and flexible working role.
You will be working for a charity that represents 100% of the NHS charity sector in the UK. Helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: PR Manager
Location: Remote/flexible (must be able to work in Warwick and London offices occasionally)
Salary: £41,000 - 46,000 per annum, depending on experience
Hours: Full Time (35 hours per week)
Benefits: 10% pension contributions, 28 days annual leave, wellbeing time out, Perk Box, Pay it Forward days, Rewards Hub. Wellbeing time – Friday morning.
Closing Date: Midnight on Sunday 9th June
1st interview: w/c 17th June
2nd interview: W/c 24th June
The Role
The PR Manager plays a central role, working closely with the Head of Media to manage the public relations function of the charity. You will be responsible for helping to develop and execute prominent and high impact national and regional media campaigns, to help people better understand the mission and take action to support it.
Your main duties and responsibilities include:
· Generate regular, positive, proactive media coverage
· Proactively sell stories into the media as well as react to incoming enquiries
· Work with the Head of Media to develop impactful press strategies in line with the wider PR strategy
· Take a proactive approach to gathering NHS staff, member and supporter case studies
· Identify and develop high quality media pitches, spotting slots and opportunities and piggybacking on the news agenda where appropriate
· Build positive working relationships with target journalists
· Monitor and evaluate media coverage and PR activity, sharing coverage with key internal and external stakeholders
· Develop and maintain a good working knowledge of the issues affecting the NHS, and the wider political environment support liaison with NHS England, DHSC and other bodies to build relationships and ensure alignment of messages
The role is a hybrid of office and home working, requiring occasional meetings at the Warwick office. The team also meets in London but this is flexible, depending on the location of the successful candidate.
About You
You will have experience working in public relations. You will have experience of leading successful PR media relations strategies, and excellent written and verbal communication skills. You should be creative and passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will also have:
· Experience in developing and implementing media strategies for a high-profile organisation.
· Demonstrable evidence of successfully pitching to and building relationships with national, regional and sector journalists.
· A strong track record in reactive media management for an organisation in the public eye.
· Excellent time management skills and an ability to consistently meet deadlines.
· Excellent political awareness
· A strong track record in writing impactful content for different channels.
· Excellent interpersonal skills
· Excellent written and verbal communication skills
You will be asked to upload your CV and a covering letter outlining how you meet the job description and person specification, your Cover Letter should be no more than 2 sides of A4.
Other roles you may have experience of could include Public Relations Manager, Senior PR Officer, PR Lead, Brand, Media, PR, Public Relations, External Relations, Media PR Manager, PR Manager, Media and Communications, Communications, Digital Media, Digital Communications, Press Officer, Advocacy, Campaign.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Digital Marketing Manager
We are seeking a talented, experienced and proactive individual to join the charity at this critical and exciting stage of growth and development, and to lead on the delivery of the new digital marketing strategy.
This is a fantastic opportunity to work in a small but hard-working marketing team at the national charity caring for the NHS, and to support the organisation with their digital marketing activity.
Position: Digital Marketing Manager
Location: Home based and flexible – able to work in Warwick and London offices occasionally, and at other locations nationally when required.
Salary: £40,000 - £45,000 per annum
Hours: Full Time (35 hours per week)
Contract: Permanent
Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
Closing Date: Friday 31st May 23.59
Interview Date: W/C 10th June
About the Role
NHS Charities Together is at an exciting stage in its journey and about to embark on an ambitious new strategy. As the mission of the organisation evolves, the digital channels and digital marketing practices need to evolve with it, ensuring that digital opportunities and learnings across the entire organisation is maximised – to achieve the brand and fundraising objectives.
As the Digital Marketing Manager, your key responsibilities include:
· Delivery of the digital marketing strategy
· Website, Google Analytics and paid social management
· Championing digital knowledge and expertise across the organisation
· Agency management
· Supporting comms and wider teams with digital marketing activities.
About You
You will have experience of delivering digital marketing campaigns and activities in a communications, marketing or fundraising environment. You will be analytical, with a keen eye for detail with the ability to provide guidance and help for other teams across the organisation. With an excellent understanding of key digital marketing metrics, you be confident making data driven decisions.
You will also have experience of:
· Managing digital channels, including websites, analytics platforms, and social media accounts.
· Working with key digital marketing tools including GA4, Meta Business manager and others where relevant.
· Implementing SEO across digital channels.
· Monitoring and evaluating digital activity, with good analytical skills and ability to apply insights into practice.
· Digital audiences and using digital data to understand audiences.
· Managing external agencies and getting the most out of them.
About the Organisation
This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.
You will be asked to provide a copy of your CV and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.
Please indicate which role you are applying for. If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role.
Other roles you may have experience of could include Digital Marketing, Marketing, Digital, Marketing and Communications, Digital Marketing and Communications, Digital Marketing Manager, Marketing Manager, Digital Manager, Marketing and Communications Manager, Digital Marketing and Communications Manager, Fundraising, Digital Fundraising, Campaigns.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced and enthusiastic Social Media Manager to join our Communications team. This is a new and exciting role that is both creative and strategic. You will lead on the DEC’s social media presence and expertise to deliver impactful content on all our channels and explore new opportunities to reach our audiences.
Ideally, you will have worked in an NGO, can demonstrate successes in a similar role, have proven experience advising senior leaders and have exceptional “people” skills.
If you’re passionate about using your skills to raise funds for our national appeals, share stories of communities affected by disasters and have great ideas on how to demonstrate the impact of our work, we’d love to hear from you!
As part of a small, successful core team, you will collaborate with colleagues from across our 15 member charities as well as our national partners. The DEC provides opportunities to learn and grow in a supportive and productive environment.
Please download the job description for full details of the team, responsibilities and required/desired competencies, experience, skills and knowledge.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Are you passionate about securing and developing corporate and high value partnerships that have the power to save lives? Malaria No More UK is seeking a partnerships professional with the ambition and ability to build strong fundraising partnerships with the private sector, that help move us closer to a world free from the devastating impact of malaria.
About Malaria No More UK
Malaria has been described as the oldest killer disease in history. Even now, despite recent progress, it claims the life of a child every minute.
Malaria No More UK (MNMUK) brings proven global experience and expertise in advocacy and creative communications to the zero-malaria fight. From our locations in London, UK and Nairobi, Kenya we aim to accelerate an end to this deadly disease by:
- Securing leadership and investment globally and in the UK
- Building a powerful, united voice for the global malaria campaign to hold leaders to account
- Strengthening local advocacy capacity in key countries in Africa
Since 2000, the world has made enormous progress. The global malaria fight is becoming the biggest public health success story in history, and we are determined to maintain momentum.
About the role
The Corporate Partnerships Manager role is responsible for delivery across the breadth of the partnerships pipeline. An estimated 50% of the role will be devoted to new business development, including prospect identification, and shaping and delivering pitches and proposals to corporates and their foundations to meet fundraising targets. The remaining 50% of partnership work will be dedicated to delivering an excellent standard of partnership management to several longstanding existing supporters, working creatively to identify and develop opportunities to maximise their impact.
As our corporate supporters can be powerful partners in the delivery of our advocacy and communications goals you will be confident working with colleagues internally to translate campaign plans into engagement opportunities for private sector partners. You will also be able to co-ordinate colleagues to meet new business deadlines and to ensure agreed partnership deliverables are achieved.
This role sits within our Philanthropy and Partnerships team of five, who focus on income generation through grants, philanthropy, corporate partnerships and individual giving and fundraising. The post holder will work particularly closely with the Head of Philanthropy and Partnerships, as well as equipping Directors and our CEO to engage corporate partners and prospects where appropriate. As a member of a comparatively small, highly ambitious team, there may, with time, be opportunities for the post holder to extend their experience beyond corporate partnerships, into other fundraising areas, should your skill set meet an identified need.
About you
You may be an established corporate fundraiser seeking a role where you can take on greater responsibility for managing your own pipeline of prospects and key partnerships. Equally you may come from outside the sector and be able to offer clearly transferable experience of securing and developing partnerships (especially those with a “purpose” focus).
Whatever your background you will be a self-starter who is highly motivated and excited by the opportunity to think creatively about corporate partnerships that can enable Malaria No More UK’s unique advocacy and campaigning offer, with a clear goal to ending one of the world’s most significant and oldest killer diseases.
You will also be able to demonstrate the good organisation needed for successful partnership management, and the attention to detail and strong communication skills needs to build relationships and prepare and deliver funding proposals and pitches.
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Staff benefits include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence.
- Subsidised gym membership.
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
Application and Interview Process
To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.
Closing Date: 1st June 2024 – Please note that this vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.
There will be a two interview process conducted via Microsoft Teams.
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Advancement
Full-time
Permanent
£42,400 per annum
Application deadline: 12pm (midday) on Monday 3 June 2024
About us:
The British Museum is one of the world's best-known and most-visited museums in the world and it is free and open to all. The Museum looks after an extraordinary collection of objects that span time, culture and continents. Its eight million objects allow us to explore the diversity of human cultures and our common humanity.
The Advancement Department plays a vital role in advancing the Museum's mission, reach, and impact, fundraising for an array of exciting projects and activities. You will be joining the Philanthropy Team which has a track record of securing donations from a variety of supporters including philanthropic individuals and charitable foundations.
With bold plans for the future and Dr Nicholas Cullinan starting as Director this summer, it is an exciting time to join the Museum.
About the role:
Reporting to the Head of Philanthropy, this post plays a key role in securing and stewarding major gifts from individuals and private trusts and foundations. You will be managing and actively developing existing donors, as well as proactively identifying and cultivating new donor opportunities. The role will involve attending cultivation and stewardship events as well as liaising with the prospect research function and wider Philanthropy team. You will also be responsible for managing and developing one Philanthropy Officer.
About you:
The successful candidate will be an effective face-to-face fundraiser with experience of securing high value donations and managing the full lifecycle of significant donor relationships.
You will be highly motivated and able to work under pressure to meet deadlines and financial targets, with excellent communication and people management skills. Strong administrative and organisational skills are essential for this role.
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
- Interest-free travel, bicycle and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.