Membership Engagement Manager Jobs in Home Based

The ESU believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on building speaking and listening skills. Our oracy, debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently, and to listen to and understand different points of view.  

The ESU was founded as a membership organisation, bringing together those who share a belief that better communication makes for better global understanding. Today, we have members across England and Wales who meet to socialise, gain new perspectives on the world and to help organise and raise funds for our educational work. There is also a strong international membership and global educational network.

We are seeking an organised, proactive and diligent Membership and Engagement Coordinator to lead on the administrative support for our members and the wider Engagement team. The post holder will be responsible for providing a seamless experience for members wanting to join the ESU or for those renewing their membership. The Membership and Engagement Coordinator will be responsible for developing relationships with members and branch chairs, finding ways to involve members in the work of the ESU and maintaining oversight of the organisation’s CRM. The post holder will also help support the ESU’s events and international work.

Responsibilities:

· Support the Membership Manager to implement a new recruitment strategy to grow ESU membership in agreed target audiences

· Work with the Membership Manager to ensure a straightforward renewals process, this includes sending email and postal renewal communications, updating lapsed memberships and taking credit and debit card payments.

· Ensure membership records on the CRM are accurate and up-to-date.

· Assemble and dispatch Welcome Packs to new members.

· Act as the first point of contact for current and prospective members and assist with their queries.

· Assist with the production of monthly membership statistics and reports.

· Ensure the ESU has robust and clearly documented membership processes and make suggestions to enhance and resolve issues that arise.

· Maintain records of international ESUs and support the Director of Global Engagement with sending communications to this group.

· Liaise with branch chairs to support their requirements and provide details on membership statuses for their branch members.

Essential:

· An understanding of the nature and importance of the ESU’s charitable work within educational and wider contexts and a strong commitment to increasing the impact of the organisation’s work

· Highly organised, with an ability to ensure deadlines and targets are met

· Excellent written and verbal communication skills

· Ability to ensure a high level of accuracy when adding and amending database records

· A pro-active and positive attitude to problem resolution

· An ability to engage with multiple stakeholders at all levels

· IT literate with strong Microsoft Office skills, especially Excel

Desirable:

· Previous experiencing using CRM systems

· Experience of supporting events

.      Office administration experience in a busy office, requiring multi-tasking

 Benefits:

· Company Pension

· 28 days annual leave plus 8 days Bank Holiday (pro-rata)

· Hybrid/Flexible Working

· Employee Assistance Programme

· Access to Virtual GP Services 24/7

· Group Life Insurance

· Learning and development opportunities

.       Regular Staff Social Events

Interviews to take place 22 & 23 May 2024

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.

UWSU is looking for a new Director of Membership Services. This department covers four teams working on the frontline of student engagement at the University of Westminster. This role leads of all strategic development, direction and creating positive change for students. This role will line manage four direct reports, deliver on strategy, ensure high performance in student democracy, and ensuring members are empowered to make change. 

If you are an excellent leader, strategic thinker, who can build particpation in student activities then we want you! 

We are a people first employer who believe strongly in flexible working, and staff wellbeing. 

Full recruitment pack available here! UWSU_Recruitment_Pack_DOMS.pdf (sums.su) 

Are you enthusiastic about delivering high quality tenders that win business; ensuring those who need a voice are heard and have equitable choices about their life?

Do you want to work in a team where you will be supported to be ambitious about the quality, drive and impact of the work you lead on and where you will support others to do the same? 

Do you have an eye for detail, a passion for passion for smooth process and thrive on the buzz from juggling many bids under tight deadlines?

Then come and join us here at VoiceAbility. 

About the role 

We're looking for a highly motivated and skilled Bid Manager who can actively craft commercial tender submissions and work with the team to ensure we submit high-quality, winning bids within UK government procurement rules.

You will sit in the Business and Strategy directorate and lead bid-writing across the organisation, line-managing a team of Bid Writers and working closely with other colleagues across Business Development, Marketing and Operations.

This position is a full-time, 35 hours a week, permanent contract with a starting salary between £44,500 - £50,000 per annum depending on skills and experience. We are open to a conversation about flexible working or job sharing. Whilst the role is home-based, some travel for team meetings will be required.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

How will you make a difference? 

Through your bid management expertise you will proactively manage the workload of the bid-team, balancing known pipeline opportunities and the unknown tenders issued, ensuring capacity to bid on rewins and make the most of the new business opportunities. 

You will assiduously manage the end-to-end bid process and will support and empower the Bid Writers to take ownership of proposals and ensure they co-ordinate input from key stakeholders across the organisation.

About you 

You are enthusiastic and confident to take a leading role in driving forward VoiceAbility to maximise our opportunities and support our business strategy.

You will have a disciplined and well organised approach to bid management as well as exceptional attention to detail.

You will be able manage multiple bids and processes at the same time whilst ensuring you get the best out of your team in a high-pressure and time sensitive working environment. 

Our values resonate; you want to work somewhere where the empowerment of each other and our clients is central to our work. You value teamwork and collaboration and demonstrate transparency and accountability in your work.

Benefits 

· 28 days annual leave plus bank holidays 

· 5% employer pension & 3% employee contribution 

· Salary sacrifice pension scheme 

· Separate Life Assurance Cover 

· Staff discount scheme including retail discounts, entertainment, holidays etc 

· Discounted Gym Membership; Employee Assistance programme. 

· Supportive working environment fostering a good work/life balance. 

· Support with continuous professional development. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. 

How to apply 

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates: 

Closing date for applications: 9am on Monday 20th May; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date. 

Are you passionate about driving real change and making a positive impact on society? Do you have strong digital knowledge and project management experience? If so, join the NSPA, hosted by Samaritans, as our Content & Engagement Manager.

• £39,000 - £44,000 per annum 

• 12 month fixed term contract

• Full-time role (35 hours per week)

• Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work from our London office in EC3R

• In office working - we'd love to see you in person at least twice a month

• We are passionate about flexible working, talk to us about your preferences

This is a varied role that will suit someone with a strong digital knowledge and experience, who takes a creative, collaborative and entrepreneurial approach to their work. Experience of programme and/ or project management, strong attention to detail and the ability to build relationships and motivate others in a busy and challenging environment will also be an advantage.

About the National Suicide Prevention Alliance (NSPA)                       

The NSPA network has grown significantly since 2020. The number of organisations working with us has almost doubled and individual membership has increased four-fold. Whilst those running suicide prevention programmes are a significant proportion of our membership, a growing number are those whose core business is not suicide prevention but who recognise the need to take action and are seeking support to do so. 

There are more organisations than ever working to prevent suicide and it can be difficult to navigate the wealth of information available and connect with organisations that may be undertaking similar/ relevant work. Some may be unaware of or find it difficult to access evidence around what works, what is already happening and what can be built upon.

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Why NSPA?

Make a real difference in the lives of those affected by suicide, all whilst working in a supportive and inclusive environment. As our NSPA Content & Engagement Manager, you'll play a pivotal role in leading our efforts to drive meaningful change to help prevent suicide. 

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Your Role

You’ll lead the development and delivery of a suicide prevention community engagement strategy and plan, including an online hub and ambassador initiative to support capacity building in suicide prevention across England. You will: 

• Develop a more strategic approach to our engagement with members 

• Support the next step in the development of our network by building an online community hub, to support on-going knowledge-sharing, community connection and depth of engagement with our wide range of members. 

• Have the opportunity to build and manage relationships with NSPA members, people with lived experience and other key stakeholders.

• Manage the NSPA’s communications, working closely with the Membership & Communications Officers with strategic input from the Executive Lead.

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Emotional Resilience 

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In this role you may be exposed to detailed information and personal stories of suicide, which may be upsetting. We will discuss this with you at interview stage however this role does require a good level of emotional resilience. Support is in place both from the organisation and within the team.

What’s in it for you – our benefits 

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Hybrid and flexible working 

We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us. 

Being Inclusive 

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

Application 

If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and answer three application questions. Applications close at 9 am on 22 May. Video interviews likely to be w/c 28 May. 

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today. 

The Winch is a dynamic children and young persons’ charity in north Camden which delivers a cradle to community pipeline of opportunity, through family support, play, youth-led, sports and social action programmes, working alongside children, young people and parents to develop their strengths, skills and sense of belonging of purpose. We want to appoint a dynamic Community Library Manager to run the library and grow our provision, based on the three key themes that reflect our aspirations; Belsize Reads, Belsize Creates and Belsize Connects. They will be a friendly and welcoming face to a wide range of library visitors, be opportunity-focussed and keen to take the initiative. They will champion the power of reading and creative arts for all

Are you motivated to use your commercial edge to build and foster relationships to win business?

Is your approach one of partnership and problem solving, no matter what the circumstance?

Do you want to work in a team where you will be supported to be ambitious about the quality, drive and impact of the work you lead on and make a difference to people so they are empowered and heard when it matters most?

 If this sounds like you, then we could be a perfect match…

About the role

We're looking for a highly motivated and skilled Business Development Manager with a passion for relationship building and service sales. Someone who can actively engage and work with our existing client portfolio and win new business through formal tendering opportunities to ensure VoiceAbility remains a provider of choice.

In this new role, you will sit in the Business and Strategy directorate working proactively with external stakeholders and colleagues from across the organisation to ensure that we grow our portfolio of contracts, re-win existing business and advise clients of new services. You will be doing a mixture of new business sales and account management of existing services.

This position is a full-time, 35 hours a week, permanent contract with a starting salary between £39,000 - £46,500 per annum depending on skills and experience. We are open to a conversation about flexible working or job sharing. Whilst the role is home-based, some travel for meetings and events will be required.

About us

VoiceAbility is an independent rights and voice charity and one of the UK’s largest providers of advocacy and involvement services. We directly support and empower tens of thousands of people every year when they face life-changing decisions or need support to have their voice heard when it matters most. We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years.

We have social impact through our delivery of a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We also influence policy and practice to push for changes to give people more choice and control over their lives and better support when facing challenging times. We have ambitious plans to continue to grow our influence and shape new and innovative services that will increase our impact.

How will you make a difference?

Through your commercial management expertise, you will win new business and ensure the retention of existing contracts. You will proactively manage your own workload, balancing known pipeline opportunities, acquiring, building and fostering relationships with stakeholders, collaborating with internal teams to craft winning proposals, and making the most of the new business opportunities open to us to ensure commercial success.

About you

You will have a minimum of two years experience of working in a Commercial Management, Account Management or Business Development role.

Have proven success in winning business through formal competitive tendering, ideally with central/ local government, by developing a credible position and clear convincing material and data.

You will have experience of working in an agile environment to respond to external factors that are likely to change at short-notice.

Experienced in stakeholder engagement and influencing both externally and internally, you will be a trusted partner to those who know you.

Our values resonate and you want to work somewhere where the empowerment of each other, our customers and clients is central to your work. You value teamwork and collaboration and demonstrate transparency and accountability in your work.

Benefits:  

• 28 days annual leave plus bank holidays
• 5% employer pension and 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted gym membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Professional Development

You will have plenty of opportunities to enhance your professional abilities through in-house opportunities for training and through personal development conversations with your line manager where you can explore career development together.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

Closing date for applications: 9am on Monday 20th May

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

 Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

 We look forward to hearing from you.

What you do  

Main purpose of post 

This role will lead our individual giving campaigns ensuring key audiences see the impact of the charity and are motivated to donate to support the continuation of our work.  It will build on existing successful campaigns, including our Christmas Star appeal, and create new and engaging additions.  You will ensure the donor journey is sensitive, engaging and straightforward and place a high importance on the ongoing stewardship of donors.

You will report to the Head of Fundraising and work alongside our Fundraising Team to ensure plans align and budget targets are achieved. You will work closely with the Campaign Manager and Data Manager to target individual giving effectively across South Yorkshire, Bassetlaw and North Derbyshire. 

This is the perfect role for anyone who loves to plan and see those plans through to completion, who has excellent customer care skills and who is digitally savvy. You will enjoy working as part of a busy fundraising team and collaborating to achieve collective success.

Key Responsibilities  

· Lead and implement the individual giving donor journey to increase the charity’s individual gifts including regular and pay roll giving.

· Lead the creation of fundraising individual giving campaigns to recruit new donors, retain existing supporters and grow reach, engagement and income.

· Lead the development of new individual giving campaigns, working closely with the Campaign Manager, to deliver direct marketing campaigns across various channels, which enhance current supporters understanding of the difference their donation makes and also encourages new supporters to donate to our cause and projects.

· To create new individual giving income opportunities, including introducing a charity lottery.

· Review and evaluate campaigns against income and impact success factors and implement improvements.

· Maximise all gift aid opportunities within the agreed audiences.

· Be responsible for an income target of a minimum of £300,000 per annum.

· Manage relationships with existing supporters to ensure a high level of donor care is achieved whilst achieving and maximising income opportunities.

· Analyse and segment the charity's supporter base, developing appropriate supporter journeys and propositions, and the effective use of supporter data for campaign purposes.

Utilise digital methods and platforms for new donor acquisition

· To assist in the delivery of a range of donor, supporter and staff engagement events throughout the year in line with our donor recognition & stewardship plan.

· Contribute to development of the fundraising annual plan to drive forward the charity’s ambitious plans for change and growth in line with the 3 year strategy.

· Ensure that all activities and contacts are managed through the charity’s CRM (Raiser’s Edge).

· Ensure all fundraising activity complies with laws and best practice governing charitable activity, most notably General Data Protection Regulations, Fundraising Regulator Code of Practice and charity law.

· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.

· Ability and willingness to travel throughout the region to attend charity fundraising events.

· Able to work flexibly, including occasionally working in the evenings and at weekends.

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. 

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

 About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team

· You will have excellent communication skills (both written and oral)

· Able to manage your own workload and priorities to agreed deadlines

· Participate in and contribute to team meetings

· Co-operate and liaise with colleagues, working in a professional manner at all times

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

· Support and encourage harmonious internal and external working relationships

· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity

The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.

Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.

You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.

We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.

This role is about;

• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);

• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;

• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;

• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and

• helping to ensure the charity continues to understand the developing needs of its Members.

Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.

All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.

You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.

The selection process:

• Applications close: Sunday 19th May 2024

• Long-listing:

• Selection Task sent to Long-Listed candidates: Wednesday 22nd May

• Deadline for return of Selection Task: Sunday 29th May

• Short-Listing

• Online Interviews (via MS Teams): Friday 7th June

As you can see above, if you are shortlisted, you will be sent a selection task.

This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.

The Intention of engaging with this community will be to:

• Raise awareness of The Ripple Pond and its services with this community.

• Increase our understanding of this community’s needs.

• Increase the charity's Membership (service users) from this community.

We wish you luck in your application

Would you like to provide support, advice and guidance to the Royal British Legion members in Northumbria? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you.  

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities.  Through strong relationships with our members, the Branches and the County Committees, the Team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership engagement officers (MEO) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. We are looking for an effective, diligent multi-tasker with excellent customer service and communication skills who can both support and challenge.

The MEO provides organisational support, advice and information to our members, and works closely with County Committees, membership central team staff and other departments.  This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members, and on a mobile basis with frequent travel to local branches and at other locations in the Northumbria area and beyond (incl. for monthly team meetings).

This is a Part Time post, working 21 hours per week, Monday-Friday. Working arrangement to be as agreed with Management and a degree of flexibility is needed. Evening and weekend work will be required.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date: Sunday 19th May 2024

4,000 professionals, 0 days wasted, 1 incredible purpose. Together, we will beat cancer.

Philanthropy Manager - Trusts and Foundations

Location: Francis Crick Institute, London (low flex - we would expect you to be in the office 3 to 4 days per week)

Salary: £43,000-48,000 pa depending on experience + benefits

Department: Philanthropy

Reports to: Trusts and Foundations Lead

Contract Type / Hours: Permanent / Full time 35 hours per week (Other flexible-working requests can also be considered if they meet business needs)

Application Deadline: Sunday 19th May 2024 at 23.55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone determined, someone like you.

What will I be doing?

We have an exciting opportunity for you to join us as Philanthropy Manager within our Trusts and Foundations team. You'll have responsibility for identifying and approaching trusts and foundations and seek their support of Cancer Research UK's (CRUK) campaign priorities, and in particular, the Francis Crick Institute. This high value fundraising role will focus on securing 5-7-figure gifts.

This is an exciting time to join the CRUK philanthropy team, as we prepare to launch an ambitious multi-million-pound fundraising campaign in 2024.

Make an impact every day by…

• Managing a prospect pool of trusts and foundations with the aim to secure gifts of £100K+ as well as building a base of committed donors at lower level.

• Managing a programme of cultivation and stewardship for all trusts and foundations and ensure consistent pipeline movement for prospects within the role's portfolio.

• Developing and implementing a trusts and foundations strategy for the Francis Crick Institute, maximising the broad range of fundraising opportunities the Crick offers

• Driving and developing funding proposals and stewardship reports to an excellent standard in collaboration with science engagement colleagues

• Maximising gift opportunities to deliver against agreed targets and objectives. Providing regular reporting and metrics against goals to support portfolio reviews and ensure the portfolio remains on track to deliver organisational goals.

• Develop and maintain strong relationships with stakeholders at the Francis Crick Institute and CRUK, including academics, researchers, and institutional leaders along with our philanthropy services and science engagement teams.

What skills are we looking for?

• Extensive experience of successfully soliciting gifts from trusts and foundation at five and six-figure level.

• Excellent stakeholder management skills with the ability to navigate complex environments and competing priorities.

• Proven track record of trust and foundation fundraising in the not-for-profit sector, ideally in a research environment and/or large organisation.

• Have a "can do" attitude and a demonstrated ability to problem solve.  Ability to apply past experience of trust fundraising to anticipate potential challenges and address them quickly.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We review pay annually and aim to recognise individual performance and achievements.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Job Purpose - Project Delivery Manager 

Responsible for the overall management of a defined project(s); establishing the membership of a cross functional project team; ensuring that the work is done within agreed time, cost, and quality tolerances; ensuring execution; ensuring post project evaluation.

Dimensions

• The post holder will have a high degree of autonomy to deliver project(s) benefits.
• The post holder will have matrix management responsibility for project team members.
• The post holder will have responsibility for the effective management of allocated project(s) and associated budget (Budget will vary depending upon the size / scale of the project implementation).

Key Result Areas

• Deliver the definition, planning, development, and operational implementation of a new system(s) across the organisation.
• Developing the Project Initiation Document for Sponsor sign off that ensures effective estimation of cost, timescales, and resource requirements, including a detailed Quality Plan.
• Active management of project progress, scope, budget, risks, issues, resources, dependencies, stakeholders, vendors, and requirements throughout the project lifecycle, escalating to the Project Sponsor, as appropriate.
• Ensuring that Delivery Partners produce robust and realistic detailed project plans which enable critical path analysis, ensuring action is taken where these deviate from agreed tolerances.
• Manage supplier relationships – Using strong negotiation and influencing skills, you will ensure that suppliers / vendors keep to project delivery plans, that SLAs / KPIs are met, and that performance / delivery remains at a high standard. You will lead in the resolution of any blockages / challenges.
• Assuring and overseeing the effective management of all project workstreams to agreed quality criteria throughout the project lifecycle.
• Assuring and overseeing the development and execution of a stakeholder engagement plan to manage relationships, ensuring buy-in, timely involvement and commitment of key stakeholders.
• Put in place governance and control structures for the design, implementation and management of business process, infrastructure, data/data quality design.
• Ensure that robust frameworks are in place for User Acceptance Testing by systems users, project members and maintain oversight/approve resolution plans and changes.
• Support the Head of IT / Director of IT in contract management.
• Assuring the project(s) are managed according to best practice principles and appropriate governance is in place.
• Assuring and overseeing the provision of accurate and timely reporting to the Project Board, PMO and Digital Steering Group

Person Specification Essential Requirements: 

Skills and Knowledge: 

• Excellent Knowledge of project management methodologies – Prince 2, Agile.
• Excellent knowledge of business process re-engineering methodologies, approaches and tools.
• Highly organised; ability to work with minimal. supervision to tight deadlines and manage others within a project environment.
• Excellent leadership skills, knowing how to take charge.
• An effective communicator with the ability to adjust style depending upon the audience.
• Effective negotiation skills; experience of working with multiple stakeholders at all levels.
• High level of commercial awareness with the ability to confidently manage a substantial budget.
• Ability to solve problems quickly.
• Proficient in a range of project management software tools including MS project, Excel and PowerPoint

Values and Attitudes: 

• Takes personal responsibility and holds others to account.
• Is solution focused and has a “can do attitude”.
• Is able to inspire others with their passion and enthusiasm.
• Demonstrates honesty and integrity and demonstrates through their behaviors the organisational values.
• Embraces change, viewing it as an opportunity to learn and develop.
• Accurate and methodical in approach to work

Experience: 

• At least 5 years’ experience project managing large scale system/CRM implementation projects.(MS Dynamics)
• Proven track record of re-engineering existing business processes.
• Proven ability to drive change whilst maintaining strong stakeholder relationships.
• Proven ability to deliver large scale implementations on time and to budget.
• Experience of managing cross functional teams.
• Experience of working with external suppliers.

Qualifications & Training: 

• Educated to degree level or equivalent.
• Project Management qualification e.g. Prince2/Agile

Other: 

• Must be a driver with own method of transport and a clean, valid driving licence, willing to travel to other sites, when required.

Additional Project Information:

You will be leading on the implementation of a real-time care management system built on a Microsoft Dynamics platform. This will be a major opportunity for the organisation to completely reengineer our front-end processes, enabling our support staff to capture data at the point of activity and eliminating paper. Also provide robust management information to effectively monitor the quality and compliance of the services we provide to the people we support. This will assist us in our ambition to be the sector leader in quality, value and personal outcomes.

If you feel you have the relevant skills and experience and are interested in managing this groundbreaking project for a fixed term 18-month contract, we want to hear from you now!

Celebrity & Influencer Relations Manager

Part-time 28 hours (flexibility 21 – 28 hours) – Permanent – (Hybrid)

Closing Date: 29/05/2024

Interview Date: TBC

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years (pro-rata for part-time)
• Hybrid, Flexible working
• Cycle to work scheme 
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Working with communications and fundraising colleagues, the Celebrity & Influencer Relations Manager will attract, engage and develop new and existing relationships with high profile individuals to enhance our external brand and create and share compelling stories about St John and our work.

Required Knowledge, Skills & Experience

• Significant experience of working closely with high-profile individuals and talent managers to deliver meaningful engagement. 
• Previous experience of successfully creating and executing a strategy for enhancing a brand through engaging celebrities and high-profile individuals 
• Experience of utilising audience insight and landscape awareness to identify suitable celebrities/influencers to enhance our brand development. 
• Experience of working within the not-for-profit sector 
• A collaborative, creative style with excellent written and verbal communication skills

 About the Role 

• Lead the implementation of a celebrity strategy and engagement plan to establish, cultivate, and maintain strong relationships with high profile individuals
• Work with the Brand & Communications and Fundraising teams to proactively identify and grow relationships with talent that broadens our reach as a charity 
• Develop creative concepts which can be used to engage celebrities and amplify their involvement across multiple channels and platforms. Draft briefing notes for celebrities, quotes and press releases about their activity. 
• Review existing relationships with high profile supporters and assess where there are opportunities to leverage these relationships to help deliver St John strategic messages. 
• Develop and participate in a network of counterparts at other charities to maintain a focus on continual improvement and innovation within this field in relation to high profile supporters and upskill St John People to spot opportunities for celebrity engagement. 

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here:Click here

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.