MAIN PURPOSE OF POST  
   
You will be joining our fantastic Communications Team who keeps the charity thriving by promoting Women’s Aid’s messaging and mission to inform women how to get support, educate the public, influence decision-makers and bring about a world in which women and children are safe. 

This post holder for this role will work across the whole Communication Team, providing administrative and operational support.

We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to improve upon efficiency.

The post holder will develop and maintain both internal and external contacts and will need a thorough understanding of Women’s Aid’s work.  
   
DUTIES AND KEY RESPONSIBILITIES  
   
1. Communications 

1. To monitor the Press inbox and messages to the wider Communications Team, triaging requests for Media colleagues and taking responsibility for responding to certain internal and external stakeholder groups, maintaining a professional approach at all times.

1. Support the team with data processing and filing of content such as domestic abuse survivors’ stories. 

1. To handle logistics around diary coordination across the team and throughout the organisation. 

1. To provide additional support at peak times of year such as our Winter Conference and International Women’s Day. 

1. To assist with the organisation of events as required.  
   

2. Information management

1. To collate departmental performance data for communications activities and campaigns.

1. To assist with the administration of communications activities such as digital mailings and event administration when required.

1. To carry out a range of information gathering activities as required, including online research.

1. Ensure that data processing is in accordance with GDPR compliance. 

PERSON SPECIFICATION: Communications Assistant

EXPERIENCE  
  Essential:

• Experience of building and maintaining strong relationships.
• Experience of working within a team and individually to achieve success.
• Experience of external stakeholder management. 

Desirable:

• Experience working in a charity environment. 
• Experience of working in a communications or press office. 

SKILLS & ABILITIES 

Essential:

• Excellent computer skills and experience using a wide range of computer packages, including Microsoft packages. 
• Excellent interpersonal skills, ability to liaise with people at all levels, on the telephone, face-to-face and in writing.
• Ability to carry out thorough research to keep up-to-date with communications opportunities.
• Demonstrable initiative and determination.

• Excellent attention to detail and accurate record keeping.
• Ability to prioritise tasks and manage a busy workload.
• Ability to manage up, effectively. 

KNOWLEDGE  
  Essential:

• Knowledge and understanding of Feminism.
• Understanding of domestic abuse and the issues relating including the impacts on women and children.
• Understanding of the role of Women’s Aid.

Desirable

• Knowledge and understanding of GDPR and compliance. 
  

OTHER REQUIREMENTS  
  Essential:

• Able to demonstrate a commitment and sensitivity of the aims and objectives of Women’s Aid;
• Commitment to anti-racism and anti-discriminatory practice and equal opportunities. 
• Willingness to travel and work occasional unsocial hours as required. 
• To be flexible within the broad remit of the post. 

SUMMARY OF TERMS AND CONDITIONS OF EMPLOYMENT

Terms of appointment:  

Offer of employment subject to receipt of a satisfactory DBS assessment

at Standard level and Satisfactory Pre Employment Health Questionnaire and references.

Confirmation of appointment will be subject to the satisfactory completion of a probationary period.  This will normally be of six months (less for short term contracts).  During this time an employee will be expected to establish their suitability for the post. During the probationary period employment may be terminated in writing, giving one week's notice by either party (this may be waived by mutual agreement). Only any statutory dismissal procedure will apply during the probationary period. There is no probationary period for contracts of under 3 months.

Salary:  £23,577.00 (On an incremental scale guided by the Women’s Aid scale points 25 - 28) + benefits.  Salary is paid in arrears through bank credit by the 25th of each month.  Part time staff receive pro-rata payment based on hours worked.

Working hours: The standard working hours for this post are 37 hours per week; benefits include a generous annual leave package and contributory pension scheme.

Support and supervision: Women’s Aid has a commitment to providing regular supervision and support to staff with annual appraisals forming a key part of staff development.  We have a training policy in place and encourage staff to take an active role in their career development plan.  

Pension: Women’s Aid is enrolled with the People’s Pension scheme. Women’s Aid normally contributes 7% of salary and the employee contributes 3% towards the group pension scheme. Eligible staff will be automatically enrolled on the scheme when they have successfully completed the 3-month interim probationary review.  

Annual Leave: Women’s Aid offers an annual leave entitlement of 25 days per year rising by one day per year until 30 days annual leave per year is reached.  In addition, we offer 8 days public holidays plus 2 additional days in March and August. All leave entitlement is calculated pro-rata for part time employees.

Other leave: Employees have contractual rights to time off for reasons of sickness, maternity and other circumstances.

Period of notice: One week, increasing to 1 month after your probationary period has been completed.  

Union: You have a right to membership of a trade union. Women’s Aid recognises Unison.

Asylum and Immigration Act 1996:  To comply with this Act, Women’s Aid will need to see the original of at least one document from a specified list, most commonly a British Passport.

Additional information is available on request. 

The RSB is seeking a membership recruitment officer to grow membership within the North West of the UK. This new target-driven role will build relationships with higher education institutions and employers to generate onsite promotional opportunities. This role would be suitable for someone with proven sales experience, excellent presentation skills and the ability to communicate with different audiences. The successful candidate is likely to live in or near the North West, and be familiar with the region.

Closing date: 19 May 2022

Interviews: 26 May 2022

Your purpose

To encourage schools to join Voice 21’s membership programme for schools - Voice 21 Oracy Schools - by responding to new enquiries, generating and following up leads, supporting our outreach efforts and ensuring all information about prospects is stored correctly on our database.

Your responsibilities

Responding to enquiries

• Respond to emails from schools about joining our Voice 21 Oracy Schools membership

• Meet with teachers and senior leaders (usually virtually) to discuss the membership, encouraging them to become Voice 21 Oracy Schools and answering any questions they have

• Create proposal documents for groups of schools interesting in becoming Voice 21 Oracy Schools

• Support schools through the sign-up process and ensure both they and we receive the correct information needed for them to begin their memberships

Lead generation

• Identify potential new business leads from social media, events and marketing campaigns, and add these to Salesforce, our customer relationship management system

• Generate new business leads from the networks or contacts of current member schools, including working with colleagues internally to do so

• Analyse the sources of leads to better inform future marketing strategies

Pipeline management

• Manage the business development pipeline of prospects on Salesforce, ensuring all data is entered correctly and updated as needed

• Run reports identifying prospects to follow-up with and do so in a timely and supportive manner

Event planning and delivery

• Plan and deliver regular webinars about the Voice 21 Oracy Schools membership

• Spot opportunities for Voice 21 and our member schools to showcase our work at events across the education sector

Your progression

Within 1 month, you’ll have:

• A firm understanding of the active ingredients of a high-quality oracy education and how we support schools to implement these through our membership model

• Understood our business development systems, processes and the key language we use in talking about our Voice 21 Oracy Schools membership

• Built strong working relationships within the Engagement team, and developed a sound understanding of organisational context and our priorities within this

• Started to respond to enquiries from schools about working with us

Within 3 months, you’ll have: 

• Conducted calls with schools that are interested in working with us

• Taken charge of the administration of our pipeline of schools interested in working with us, ensuring all data is entered correctly on Salesforce and able to report numbers accurately

• Produced a bank of template emails for responding to different types of enquiry

• Met the whole Voice 21 team at our organisation-wide away days

• Experienced Voice 21’s professional development in action

Within 6 months, you’ll have: 

• Helped to design and deliver  a range of Voice 21 events to raise awareness of oracy and encourage schools to work with us

• Generated new leads from schools, local authorities or Multi-Academy Trusts that Voice 21 could work with

From 6 months onwards, we expect for you to be:

• Regularly conducting calls, responding to emails and delivering webinars to schools about becoming Voice 21 Oracy Schools

• Ensuring the constant generation of new leads from a variety of channels, including social media and events

This job is for you if you…

• Are a collaborator with great communication skills (written and verbal) and are comfortable talking with wide range external stakeholders, showing excellent customer service skills

• Have experience working in education or excellent knowledge of the education sector

• Are highly organised - you enjoy making a plan and seeing it through. You might have previous experience organising events, programmes or in an administrative role, and have excellent attention-to-detail

• Have previous experience in working to hit targets, especially in a sales and marketing context

• Have strong IT skills and are competent using MS Office (essential), ideally with some experience with a database or Customer Relationship Management system like Salesforce

• Are proactive in identifying problems with systems and processes and implementing solutions

• Are a self-starter who takes on new opportunities and challenges with positivity and enthusiasm

• Are passionate about Voice 21’s mission and helping us to transform outcomes for students in our target population

Who you’ll work with: 

• Our School Recruitment and Partnerships Lead, to meet our business development targets, including a 30% increase in the number of schools we’re working with each year 

• The Marketing and Communications team, to help generate leads from our events, social media and other platforms, and to ensure our marketing materials are tailored to the enquiries we’re receiving

• You’ll report to the Head of Engagement, part of a team dedicated to growing Voice 21’s reach to achieve our goal of working with 1900 schools by 2025.

Where you’ll work: Remote, with regular travel to our London Office and elsewhere and occasional overnight stays required.

Contract: Permanent, subject to successful probation review at 3 months.

Terms: We would welcome applications on a full-time or 4-day per week basis.

About Aid Alliance

The Aid Alliance is a collaboration between 25 leading international development NGOs, hosted by the sector trade body Bond. The Campaign aims to defend the UK’s commitment to Overseas Development Assistance (ODA) of 0.7% of GNI, campaign for the return of the Department for International Development as an independent government department and shift the debate to one focused on improving AID quality, rather than questioning aid quantity.

Working with groups of local people in and around small towns across Yorkshire this role will both organise and mobilise members of the public to take actions that are supportive of overseas aid and international development, including the climate crisis. As part of a team of organisers, you will build an active local community presence to support the Campaign’s aims in key locations across England. The ideal candidate will be based in Yorkshire, have excellent interpersonal skills, excellent organisation and logistical skills, and a strong commitment to the aims of the Campaign.

Reporting to the Other Regional Field Organisers

To note, this role is being advertised at both assistant and coordinator level, although only one position is required, the decision will be based on candidates previous experience. Differences of roles highlighted below.

Main purpose of the job

The role of the Field Organiser is to provide support and guidance to all local volunteers across all the Yorkshire area and to arrange activities and events in all areas. This is a varied role giving the opportunity to work in a range of work areas, with tasks adapting according to the changing needs of the organisation.

                                                                             Main responsibilities

Assistant

• Book necessary travel arrangements for volunteers and speakers in locations
• Organising Events within their areas
• Guiding volunteers and community activists to conduct events
• Events logistics and coordination
• Sending invites to participants
• Ordering stationery and materials for the campaign and local groups
• Arranging internal meetings with volunteers, other regional field organisers and groups.
• Providing Support to Local Groups and Volunteers.
• Providing support on any longer-term projects
• Such other duties as may reasonably be required from time to time

Coordinator

• Creating new and active community groups in specified locations as well as building and maintaining excellent working relationships with local activists and other community groups.

• Managing and leading volunteer groups and local activists.
• Researching and analysing key locations for possible community engagement.
• Holding meetings and events designed to engage with the local community, leading and chairing meetings as required.
• Supporting the Other Reginal Organisers with sourcing venues and budget management
• Maintaining Facebook channels and groups with the support of other reginal Organisers.
• Monitoring and recording output metrics and measuring impact within an agreed monitoring, evaluation and learning framework and collaborating with working group colleagues as required.
• Maintaining a volunteer database, ensuring GDPR compliancy.
• Administrative and coordination support to the Campaign Director

Main contacts

Campaign Director and other Regional Field Organisers.

                                                                       PERSON SPECIFICATION

Assistant

Essential

• Strong organisational skills, and a methodical approach with a proven ability to prioritise tasks, manage a busy varied workload and work to deadlines
• Excellent written and verbal communication skills
• A high level of attention to detail
• Evidence of team working and build strong working relationships
• Proactive approach to problem solving

• Numerate and able to work with comfortably with spreadsheets
• Ability to Travel to and from different locations to organise events, stalls and activities
• A Driver’s Licence
• Right to work in the UK

Desirable

• An interest and experience in the international development sector
• An undergraduate or master’s degree in a related field

Coordinator

Essential

• Programme/ project management – experience of international development programme/ project design, delivery, and measuring their quality and impact.
• Coordination and Event management – Excellent convening and coordination skills, with experience of organising and supporting events and meetings
• Communication – Good verbal and written communication skills and proven ability to communicate with a wide range of people, from the UK and overseas.
• Work planning - Effective workload management skills (defining tasks, prioritisation, self- organisation and working to deadlines) and ability to use initiative to solve problems.
• Team player - Ability to work flexibly as a member of a small team, as well as independently and on own initiative, with some experience of working successfully within a team environment.
• Travel – Willingness to travel within the UK for meetings and events as needed.
• Driver’s Licence – The candidate will have a Driver’s License to ensure that they are able to travel for events and activities.
• Management and Leadership Skills – The candidate will demonstrate leadership skills to manage and coordinate their local groups and volunteers.
• Based in/around Yorkshire – The candidate must be ideally based in or around Yorkshire.

Desirable

• An Undergraduate or/and master’s degree in a related field – An undergraduate or a master’s degree in a related humanitarian field would be desirable.
• Field Organiser Experience – Experience of engaging and managing local community groups would be desirable.
• Membership organisations - Experience of membership-based organisations such as networks and coalitions, ideally within the charity/NGO sector.
• Sector learning - Experience of how organisations and the international development and humanitarian sector learn from experience, evolve and improve.
• Sector Experience – Experience of working within the non-profit / humanitarian sector would be ideal.

Company + Benefits

 Bond offers a competitive salary and benefits package including:

• Generous Holidays (27 days leave as standard for all employees. Additional staff privilege days, normally between Christmas and New Year)
• Staff Development days
• Interest free season ticket loan
• 7% pension contributions (staff pay 3.5%)
• Flexible working hours
• Perkbox benefits 

How to apply

To apply for this vacancy, please send a copy of your CV and a cover letter.

In the cover letter we expect you to set out:

• Why you are interested in the role
• How you meet the role requirements
• Your understanding of equity, diversion, inclusion and why it matters in this role

Applications close at 23:30 on Wednesday 22 May 2022, however, please note that we will review applications as they are received, therefore we encourage you to apply as early as possible.

Applicants must have the right to live and work in the UK.

Bond and equal opportunities

Bond values diversity and works to advance equality. We encourage and welcome applicants from all sections of the community.  In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying.  You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices.  Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment.  The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

Background

Consumers International is the only global membership organisation bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of consumers.

We work with our Members and partners, across national borders to address critical, systemic global issues that impact and involve consumers. Representing and empowering consumers, we are their voice in international policy-making forums and the global marketplace to shape a world where everyone has access to safe and sustainable products and services.

In the early stages of implementing a new strategy, our rapidly developing programmes consider consumers rights and needs, meeting the sustainable development goals and the areas where our global movement can make the biggest difference, shaping the future for consumers in food, finance, energy, mobility, sustainable consumption and more from the future of food production and consumption to catalysing a sustainable energy transition. 

Purpose of the role

In 2023 we will host our renowned global summit. This will not only significantly raise our profile, but it will bring together our Members and others from the consumer advocacy movement to unite around and help to meet pressing global issues. The summit will aim to convene 500 – 700 key influencers including major figures from consumer advocacy organisations, civil society, government, business, academia, funders and international institutions. The Summit will also facilitate the General Assembly of Consumers International, where Members contribute to our governance.

In the first instance, the Event Specialist will kick-start our concept for the event, working on event research and preparation, including to identify and organise agreements with the host country who will be a key part of event funding, planning and delivery. They will map and start to deliver a clear event plan as we move closer to 2023. The successful candidate will play a key role in providing a dynamic interactive event in an atmosphere that excites and inspires attendees.

The role is offered on a part time basis in the first instance and then will likely move to a full-time basis after an initial six months. The Event Specialist will be an excellent team player and coordinator across the organisation, have good relationship building skills with senior stakeholders, be an apt project manager and experienced in running seamless impactful events.  

Location: Remote working (must be UK based) 

Contract: Fixed term, part-time 2 days/week for 6 months with potential to move to fulltime basis for an additional 12 months thereafter

We are working with a not-for-profit membership organisation that transforms the life chances of disabled people to recruit for a Partnership Team Manager, Business Development. Reporting to the Head of Disability Partnerships you will lead the disability partners team. This is a permanent opportunity, that offers fully remote working options if that is your preference. Base salary will also be accompanied by uncapped commission, giving you greater earning potential.

As the Partnership Team Manager, Business Development, you will recruit new organisations into membership, working and contributing to a highly developed, closely monitored and constantly refined membership recruitment strategy. You will have direct responsibility for your assigned members, ensuring each of your members uses the member services available most appropriate to them and takes opportunities to introduce the organisation's paid services where it is beneficial to the member. You will maintain the member conversion/ pipeline spreadsheet and update the organisation's CRM accordingly.

You will also create an engagement and contact plan for each member and ensure that is delivered. You will use suitable coaching & relationship management frameworks to work with and support members as appropriate. You will provide written and verbal advice to members to an agreed level of knowledge.

To be considered for the role you must have the following skills/experience
* Team leadership experience
* Track record of successful business development
* Experience of negotiating deals to conclusion within agreed frameworks

If this sounds like the role for you then we would be keen to hear from you. We are reviewing CVs as and when we are receiving them so if you are keen to apply, then please do so today.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you an experienced engagement / activities professional looking for a new challenge in the military charity sector who wants to make a real difference in the veterans community?

We are looking for a permanent full-time Outreach Officer to contribute their personality, energy, drive, skills and experience to add value to our Blesma Outreach team within the Independence and Wellbeing department at Blesma, The Limbless Veterans.

The role is home-based, being a varied one, focusing primarily on delivering an engaging and blended programme of activities that enhances social inclusion, improves the wellbeing of our members and overcomes the negative impact of disability.   The role requires a person who is a self starter, friendly, compassionate, confident who enjoys taking the initiative, being creative and has a strong commitment to the veterans’ community.  

The role also involves representing Blesma and raising the charity’s profile within the local community across the North West. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our serving Service personnel, veterans and their families thrive and lead independent and fulfilling lives.

Blesma is unique as a membership Association as well as a charity.  Our members are at the heart of all our work, therefore, the impact of the Outreach Officer is highly visible and appreciated in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas IM, CA, LA, FY, PR, BB, L, WN, BL, OL, M, WA, SK or CW please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

Interview date: Thursday 26th May 2022/ Friday 27th May 2022

We look forward to hearing from you. Thank you for your interest in Blesma, The Limbless Veterans!

Background

Shared Lives Plus is the UK membership charity for more than 6,000 Shared Lives carers, 150 Shared Lives schemes and a growing network of over 25 local Homeshare organisations. Our vision is a kinder, stronger society built on sharing our lives and our homes. We help build communities where everyone lives a full life, regardless of the support they need. We do this by turning Shared Lives and Homeshare into thriving, mainstream options, with all the right structures in place to support and guide those who want to share their lives and homes.

The purpose of this role is to drive the development of Shared Lives in Scotland. With a focus on growing the numbers of people with a learning disability that are supported you will work with Shared Lives schemes to help them to grow, and you will create, and present a case for new schemes to commissioners across Scotland.

Job Objectives

The overarching objectives of this role include:

To support growth, diversification and development in the Shared Lives sector for people with learning disabilities and supporting the formation of local partnerships.

To support our members to maintain the quality and safety of the Shared Lives sector during a period of growth and change.

To raise awareness of the Shared Lives model.

Main duties and responsibilities

1. Developing the Shared Lives sector in Scotland

To support growth, diversification and development in the Shared Lives sector for people with learning disabilities and supporting the formation of local partnerships.

Work with health and social care commissioners to promote the business case for Shared Lives in order to secure commitment to support the development of Shared Lives schemes locally.

Ensure that our own work and our members work engages with and empowers Shared Lives carers, people who use Shared Lives and their families.

2. Day to day

Support members wishing to develop, diversify, and grow existing Shared Lives schemes, ensuring that our support to members is effective and sustainable.

To work with key stakeholders, commissioners, and policy makers to raise awareness of the Shared Lives model.

To support our members, who are Shared Lives scheme managers and individual Shared Lives carers, safeguarding the values, quality and safety of the sector during a period of growth and change.

Develop new resources, training, and guidance for Shared Lives carers and schemes based on needs identified by our members, identifying good practice and sharing learning.

Support members with the recruitment of Shared Lives carers

Support members to implement the Quality Framework, and My Shared Life outcomes measuring tool within their practice.

Support members to develop new local partnerships.

Raise awareness of the value of the Shared Lives model with a range of stakeholders, contributing to the planning and delivery of events, and working with our Communications team.

Support the development of our evidence-based practice and outcome/ impact monitoring approaches, including reporting to external partners.

3. To Identify opportunities to develop a range of income sources.

Contribute to the completion of funding applications and reporting.

4. General

To contribute to the effective administration of Shared Lives Plus.

Engage in continuous self-development and training.

Work in a way which promotes diversity, equality of opportunity, and anti-discriminatory practice.

Operate at all times in a way that is consistent with Shared Lives Plus legal responsibilities including health and safety legislation, and guidance.

Work in accordance with Shared Lives Plus aims and objectives and policies and procedures and to promote a positive image of the organisation and its members.

Undertake such other duties as may reasonably be required, commensurate with the level of the post and the needs of the organisation.

The ideal candidate will will be home based and local to Scotland with the ability to travel around Scotland.

We have an exciting opportunity to join our Support and Development directorate in this crucial role to develop the membership of Clinks, grow the range of voluntary organisations that join and stay as active members, as well as coordinate the events, information and resources that Clinks provides to member organisations and the wider voluntary sector working in criminal justice.

You will have experience of managing databases, working in a customer service facing role, and be confident in planning and running online and face-to-face events. This role will suit someone who enjoys creating and implementing new ideas, and working in collaboration with colleagues, the members of Clinks and other stakeholders to best meet the needs of our members and the wider sector.

Individuals with direct experience of the criminal justice system and/or with protected characteristics are actively encouraged to apply. This post is covered by the Rehabilitation of Offenders Act 1974. Clinks' recruitment policy is that there is no requirement to disclose any convictions when applying for this role.

For further information please visit our website

Dementia Friendly Communities Co-ordinator

Contract Type: Permanent
Location: Hounslow
Salary: £23,384 - £24,328 actual per annum (depending on skills and experience) + London allowance of £3,600 (if applicable)
Working Hours: 35 per week

Closing Date: 26 May 2022
Interview Date: TBC

Please note the deadline for submitting applications for this vacancy is 5pm on the closing date

Our client is the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About you

They are seeking a Dementia Friendly Communities Coordinator to work independently within their  expert local services team in Hounslow, to engage and develop community relationships for the long-term benefit of people affected by dementia. They particularly welcome applications from people who are representative of the communities they serve in the borough.

You will have;

- Excellent communication skills
- The ability to engage successfully with a diverse range of businesses, community groups and residents
- The organisational skills to prioritise and plan your workload
- The creativity and flexibility to problem solve and manage change

About the role

This is an exciting and rewarding new role, to establish dementia friendly communities in Hounslow and promote the positive and confident inclusion of people affected by dementia in all aspects of community life.

You will;

- Work closely with Dementia Action Alliance volunteers in Hounslow, supporting membership growth and guiding their dementia friendly initiatives
- Work in partnership with local businesses and community groups
- If this role inspires you as much as it does them, they would love to hear from you.

Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with their organisation.

You may have experience of the following: Community Engagement Officer, Charity, Third Sector, Dementia, Not For Profit, Social Care, Community Development, Policy, Healthcare, Voluntary Sector, Development Officer, Community Engagement, Membership, Agendas, Support etc.

Ref: 132 980

Welfare Rights & Energy Advisor

Permanent

Full Time (34.5 hours, Monday-Sunday)

Salary Range: £23,500- £28,500

Location: Home based/Remote

Are you looking to take your welfare benefits and energy advice knowledge to the next level by helping people living with cancer maximise their income?

Do you pride yourself on delivering exceptional customer care and high-quality information through a variety of communication channels?

Does your compassion, determination, and resilience shine through when supporting customers in a time of great need? 

If so, we would love to hear from you!   

About the Role

Now more than ever, people living with cancer are contacting our support line for advice relating to the rising cost of living, so to meet this need we are expanding our wonderful team.

You'll work within our Money and Work Team, offering comprehensive benefits and energy advice on our busy helpline, which receives up to 1000 calls per week, as well as by email and webchat. In addition to offering benefits and energy advice, you will support customers by signposting them to access debt, housing, and employment rights services.

We will offer you the opportunity to develop your knowledge and give you experience in an environment where you will become an expert in providing information to people living with and affected by cancer. This will enable you to build on your existing skills, and you will gain valuable experience from working in a growing and exciting area.

About You

We are looking for experienced Welfare Rights Advisors with some knowledge of Energy Advice who can demonstrate highly developed listening, communication, and interpersonal skills necessary to handle emotional and complex situations in a way which always balances empathy with professionalism.

To do this role you will have:

• Experience of providing up-to-date and accurate Welfare Rights and Benefits advice
• Some knowledge of Energy Advice
• Contact centre experience
• Excellent communication skills, both written and verbal
• Experience using the Microsoft Office suite of applications

Alongside having excellent technical knowledge, you will have a flexible approach to work. This will support our service as it enables us to meet the needs of more people affected by cancer. 

Working Hours

Full time hours are 34.5 per week on a shift system basis. The service operates 365 days per year and hours are worked between 08:00-20:15, Monday – Sunday, including some weekends and bank holidays. We offer fully flexible working which can be discussed at point of interview.

About Us

We help millions of people with cancer across the UK live life as fully as they can through physical, emotional, and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

In return for the commitment and skills you’ll bring to our friendly, supportive and high-performing team, we will commit to actively developing you in the role. We offer excellent benefits including CPD, private medical insurance, life assurance, private pension, generous annual leave, and interest-free loans for season ticket and gym membership.

We strongly encourage people of different age groups, of different ethnically diverse backgrounds, of different religions, beliefs or no faith, and who identify as lesbian, gay, bisexual, transgender, and non-binary people, veterans, parents, and individuals with disabilities to apply. Macmillan is an employer which welcomes everyone to our team to join us and fulfil their potential with us.  If you need reasonable workplace adjustment at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc)

Recruitment Process

The application deadline is May 18th, 2022 at midnight. Please submit your application as soon as possible, as we reserve the right to change the closing date of our vacancies.

Successful candidates will be invited to a virtual group assessment centre w/c May 30th, 2022 via MS Teams.

Successful candidates will then be invited to a virtual interview w/c June 6th, 2022 via MS Teams.

The expected start date for this role is July 2022.

If you have any queries before applying, please contact People Services who will be happy to help you.

Any offers on this role are made subject to a criminal records disclosure check or equivalent. 

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Every year, hundreds of millions of people around the world are affected by natural disasters and conflict. RedR UK is an international disaster relief charity which saves lives by giving aid workers the vital skills they need to do their jobs to the highest possible standard. RedR UK provides training and technical support to NGOs and thousands of people each year in everything from providing emergency shelter to staying safe in the field, from project management after emergencies to essential water and sanitation skills and more.    

RedR UK is also a Membership organisation, with a global network of 1,800 Members, all of whom are experienced humanitarian professionals. The RedR UK Membership is a mark of quality, enabling aid workers to obtain professional recognition of their skills and experience.   

RedR has offices in the UK and Jordan and works in over 40 countries each year. RedR UK is part of RedR International, an international federation of organisations that share a common vision and mission.  

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.   

About this role

The Administrator will be responsible for general administrative support across all RedR’s teams including supporting the Hubs with the administration of learning events globally.

MAIN DUTIES AND RESPONSIBILITIES

Managing the Purchase Ledger

• Running creditors reports and lists for payment runs from QuickBooks
• Input payments onto online banking
• Allocation of bank payments in QuickBooks
• Reconciliation of creditors
• Input of purchase invoices on Dext Prepare, receipt and invoice processing software

 

Managing the Sales Ledger

• Allocation of income from banking/other sources within QuickBooks
• Review and action aged debtors.
• Raising refunds where necessary.
• Reconciliation of income to external sources e.g., Salesforce.

General

• Posting and reconciliation of credit card accounts
• Reconciliation of bank accounts
• Inputting of budgets
• Running reports for business areas
• Creation of new classes in QuickBooks
• Assisting colleagues with financial queries

Additional Responsibilities

• Undertake other tasks as reasonably requested by your Line Manager
• All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability.

PERSON SPECIFICATION

Essential

• Prior experience in similar role.
• Strong bookkeeping skills.
• Confident numerically.
• Computer skills in Microsoft Office packages.
• Systematic and efficient, including an ability and willingness to prioritise, manage and complete a variety of tasks.
• Strong interpersonal and communication skills and an ability to liaise confidently with different stakeholders.
• Exceptional attention to detail.
• Ability to work effectively on a variety of tasks, to tight deadlines, with minimal supervision.
• Using initiative and being proactive, with a problem-solving approach to challenges.
• Flexible and adaptable approach as part of small organisation.

Desirable

• Qualification in Finance or Accounts.
• Prior experience of working in QuickBooks software.
• An interest in Learning and Development.

About the Role

35 Hours per week

The Community Engagement Manager will be responsible for leading our strategic direction for engaging with communities, charities and other agencies. They will lead, manage and develop our network of partners and manage the creation of innovating programmes put St John at the heard of delivering healthcare in communities.

Our key objectives include developing the community advocacy & engagement, supporting units in building resilient communities, and supporting public education and awareness campaigns.

They will manage a team of staff and volunteers who will oversee a range of innovative programmes and strengthen our network of partners to support our work in local communities. 

The successful candidate can be based at any manned SJA office. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You will be confident in project development, and have a deep understanding on how to develop programmes to meet the needs of community groups. You will be passionate about developing relationships and working with external stakeholders.

Experience at working on a regional or national scale would be an advantage, and an understanding on managing operating budgets and cost improvements will be important.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date: 30th May 2022

Application Review Date: 16th May 2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

CAP is a Christ-centred organisation that focuses on showing God’s love through equipping churches to serve those experiencing debt and poverty and grow in their confidence in mission and evangelism.

The role

The Mission & Evangelism Engagement Lead will report to the Head of Mission, working with the wider leadership of the charity to ensure that Evangelism & Discipleship consistently remains a central, vibrant and integral part of the work of CAP for our staff and the Church network. 

This role will continue to support a shift from CAP doing evangelism for/to the local church and move towards a relational and contextual engagement with the church that inspires, empowers and appropriately equips the local church for mission and evangelism within their diverse communities. This also aligns with the emerging Mission, Evangelism and Discipleship (ME&D) strategy which will be launched later in 2022. 

The M&EE Lead will seek to keep evangelism and discipleship at the core of CAP by challenging, educating and inspiring frontline staff and teams and promoting an organisational-wide responsibility for evangelism and discipleship. This will be primarily through resource development, coaching and communication. 

They will be the “go to” person for advice and guidance on practical evangelism and discipleship tools, keeping informed of current resources, methods and inspiration, ensuring that CAP and the local church is equipped for evangelism and mission in today's world. This will also include developing in-house and bespoke content for training and resources and collaborating on projects and initiatives to strengthen CAPs mission, evangelism and discipleship strategy. 

Who we're looking for

The Mission & Evangelism Engagement Lead will be someone who is passionate and enthusiastic about empowering the local church to live faithful Christian lives and bring people to faith in Jesus by supporting them on their discipleship journey.  They will be someone who is passionate about and committed to their own discipleship with a desire to take others with them into a deeper relationship with Jesus. This passion will be evident in their communication and leadership style.

CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.

CAP offer a generous Rewards & Well-being package, including:

- CAP 6.5% employer pension contribution

- 34 days annual holiday (including flexible bank holidays)

- 1 additional days holiday for each full year of service (up to a max of 5 additional days)

- 2 paid Mental Health days and up to 5 days Family Emergency leave per year

- Paid 'Revive' days to take time out with your team during the year

- Enhanced paid sickness, maternity, paternity and adoption leave

- Access to Employer Assistance Programme 

- Gym membership discount

- Hybrid working

- Flexitime from day one (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance)

- plus many more! (see the rewards brochure below under 'related documents' for further information and pro-rata details for part time employees)

Location

Bradford Head Office based with some home working available. Due to the nature of the role remote candidates will also be considered.

Disclaimer

Please note the salary shown is for full time (37.5 hours per week) and will be pro rata for job share/part time.

Under the 2010 Equality Act, schedule 9, we have a genuine occupational requirement for all employees and volunteers to be practising Christians.

For further information, please contact the People & Culture team at CAP.

Information on genuine occupational requirements can be found on our website.

You are advised to submit your completed application form via email as soon as possible to have the best chance of being considered. We reserve the right to close the post before the stated closing date where we have a high response rate.

All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: A responsibility to ensure a safe environment in which CAP Services can be delivered. Identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.

Please note that we are unable to consider applicants who do not presently have permission to work in the UK.