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Job Title: Member and Supporter Acquisition Lead (Maternity Cover)
Team: Supporter Engagement & Experience
Contract: Fixed-term 6 months
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
Interview Date: 6 August 2026
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.
This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.
Key responsibilities
Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.
Manage our welcome and reactivation programmes (email, mail and telephone).
Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.
Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.
Lead key acquisition projects across the organisation, delivering to time and budget.
Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.
Work across teams to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.
Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.
Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.
Other
Undertake such other duties as may be reasonably required of the post
Engage and proactively develop excellent working relationships across the organisation
The person
Knowledge, Skills and Experience
Knowledge and Experience
Essential:
Proven experience in working with external stakeholders/suppliers and managing performance
Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.
Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.
Desirable:
A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.
Experience of working with telemarketing agencies.
Experience of Private site or using dialogue approaches to recruitment.
Experience in developing multi-channel supporter journeys for new supporters/members.
Experience in using Salesforce or other CRMs
Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud
Skills
Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.
A team player, able to develop collaborative, strong and effective working relationships.
Able to analyse and solve complex problems and manage processes and data flows with other teams.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking an Interim Adult Counselling Clinical Lead to join our Adult Counselling Team at this pivotal time. This opportunity is available as either a fixed-term appointment or a secondment opportunity within the Alliance (9 months).
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
About the Role
This is a key leadership role providing clinical, operational, and strategic oversight of our Adult Counselling service.
You will play a central role in ensuring safe, effective and high‑quality support for survivors, while driving continuous improvement and contributing to organisational strategy.
What You’ll Do
About You
You are a compassionate, experienced clinical leader with a strong commitment to feminist, trauma‑informed practice.
Person Specification
Essential
Desirable
What You Bring
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
Our safer recruitment processes include:
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Interim Head of Therapeutic Services and two other panel members.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
Head of Operations
Location: Hybrid - Birmingham (expected to be in the office 2+ days per week)
Hours: Full Time, Monday to Friday, 36 Hours per week
Salary: £55,082 per annum
About the BDA
The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.
We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.
About the role
This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.
As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.
You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.
This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.
We're looking for someone who:
· Has significant operational leadership experience within a complex organisation.
· Is passionate about organisational improvement and delivering change.
· Can combine strategic thinking with hands-on delivery.
· Has experience of performance management, governance and business planning.
· Understands how digital, data and AI can improve organisational effectiveness.
· Is an excellent communicator who can build relationships and influence at all levels.
Why join us?
For further information about the role please visit BDA's website.
About the Sickle Cell Society (SCS)
The Sickle Cell Society (SCS) is the only national charity in the UK that supports and represents people affected by a sickle cell disorder. We provide information, advice and support to enable people to improve their overall quality of life. Over 19,000 people in the UK have a sickle cell disorder, an inherited condition that predominantly affects people of Black African and Black Caribbean heritage; and to a lesser extent people of Mediterranean, Middle Eastern, South Asian and Central/South American heritage.
Job Purpose:
To assist the Fundraising Manager in the delivery of our Fundraising Strategy and on-going development to achieve our fundraising priorities and targets. An exciting and varied role, we are seeking a strong team player, and someone with the confidence and initiative to help develop and grow charitable income. The post holder will be someone with a ‘can-do’ attitude and the enthusiasm to want to learn and get things done. We are a small, friendly and closely knit team of 20 skilled and highly committed staff and over 50 active volunteers.
The post-holder will work closely with the Fundraising Manager, and wider team to provide an engaging supporter journey and timely, efficient donor care to existing and new supporters of the Society. Responsible for helping the team meet our agreed income targets for celebratory giving, challenge events, community fundraising and corporate payroll giving initiatives.; the post-holder will be keen on developing their Fundraising career and interested in expanding their use of CRM databases, data management and the production of reports for effective donor stewardship.
You will be responsible for the membership and donors’ database (Beacon) keeping it up to date and reporting back on results, whilst ensuring data compliance and implementation of data. You will be highly proficient in the use of business IT systems in particular Microsoft Excel to analyse data, and you will also have at least one year’s experience, or equivalent, in producing detailed and insightful reports.
The post-holder will be a confident communicator and collaborator with proven relationship building and creative and innovative fundraising skills. You will also support the development of our fundraising communications, monitoring performance across all channels driving best practice and income growth. You will generate and develop engaging fundraising communications and be responsible for your own copywriting, including thanking our wonderful donors via the most appropriate communication channels.
This varied role will give you the opportunity to further your fundraising skills across a broad range of income generating activities as well as build strong, professional relationships to benefit the SCS’ charitable objectives.
Visit our website for full details and to apply (we do not accept CVs). The role closes at 11.59pm Thursday 30th July.
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation.
The Marketing and Communications Officer supports the delivery of Icon's strategic objectives by developing and delivering integrated marketing and communications activity that strengthens member engagement, grows membership, promotes the value of conservation and raises Icon's profile across the heritage sector.
About the Role
The post-holder will run the day-to-day delivery of communications across digital and print channels, ensuring that all communications are audience-focused, engaging, accessible and aligned with Icon's strategic priorities. Working closely with the Marketing and Membership Manager, the post-holder will deliver integrated communications campaigns aligned to Icon’s Advocacy Pillars and Business plan.
This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at one to do two days per week for part time positions, with the flexibility to work remotely for the remainder.
The post-holder will report directly to the Marketing and Membership Manager
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
UKATA is the leading professional body in the UK for those learning and practicing Transactional Analysis (TA). Founded in 1974, UKATA has grown into a vibrant community of over 1100 members, from curious learners to advanced practitioners, all dedicated to the growth of TA theory and practice. UKATA is an organisational member of the UK Council for Psychotherapy (UKCP) and the European Association of Transactional Analysis (EATA).
The Opportunity
This is a key operational role at the heart of UKATA. You’ll combine day-to-day operational coordination with responsibility for agreed projects and organisational improvements. You’ll also support members, governance, communications and events, working closely with the Managing Director, contractors and volunteers to help deliver an excellent experience for our members.
No two days are the same. One day you might be coordinating an online event, updating our website or producing reports from our membership management system to support decision-making. The next you could be designing an internal process, supporting our National Conference or leading a new organisational project.
What You'll Do
About You
We’re looking for an organised, proactive and collaborative professional to join our small team – someone who:
What We Offer
This role offers the chance to work with a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
Location and Working Hours
This is a home-based role with flexible remote working arrangements. Regular travel across the UK is required to support conferences, trustee and committee meetings, planning days, and other organisational activities. On average, this is expected to be around once a month, although the level of travel will go up and down, with some periods busier than others. Reasonable travel and accommodation expenses will be reimbursed in line with UKATA policies.
We are looking for someone who can work 30 hours across at least four days a week, primarily during normal weekday office hours. Some flexibility will be required to attend occasional evening meetings and weekend events.
Salary
The full-time equivalent salary for this role is £40,000. The pro rata salary is £32,000.
Thank you for your interest in working with UKATA. We look forward to reading your application.
UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.
Contract: Permanent, full-time contract.
Hours: 35 hours per week (1 FTE)
Salary: £32,000 - £36,000
Location: Carers Trust office (London, Glasgow or Cardiff) with hybrid/home working options
This role is central to strengthening and connecting Carers Trust’s organisational networks across the UK. Through the delivery of clear, consistent and engaging communications, the Communications & Engagement Officer will help members stay informed about opportunities, resources and developments across the network, while promoting collaboration and the sharing of learning and good practice.
Working within the Network Development Team and closely alongside colleagues in Communications and Marketing, the postholder will coordinate network communications across a range of channels and audiences, helping to increase engagement with Carers Trust’s membership offers and strengthen connections between member organisations.
The role will also play an important part in ensuring members' voices, experiences and achievements are reflected across Carers Trust’s wider communications. By supporting more connected, informed and engaged networks, the postholder will contribute to stronger services and better outcomes for unpaid carers across the UK.
As the postholder you will:
Please download the attached recruitment pack to find out more.
About the Shrine
For centuries, the Shrine of Our Lady of Walsingham in Norfolk has welcomed pilgrims, visitors and communities seeking reflection, connection and renewal.
It remains one of the UK’s most significant centres of pilgrimage. Each year, we receive around 10,000 residential pilgrims and over 100,000 visitors. Our work also includes education programmes, school visits and resources to support the teaching of Christianity in schools and parishes. We are committed to being a place of welcome for all, with particular care for those who come seeking hope, support and a sense of belonging.
Fundraising at the Shrine
The Shrine is supported by donations, membership, legacies and grants, and receives no statutory funding.
We are now establishing a more structured and professional approach to fundraising and this role will play an important part in supporting the delivery of that activity and helping to build a sustainable income base for the future.
Why this role now?
As the Shrine develops a more proactive approach to fundraising, we are looking for someone who can help ensure that activity is well-organised, consistent and effective.
This is an opportunity to join at an early stage and help build the systems, processes and supporter relationships that will underpin long-term growth.
Job description and terms and conditions
Job Description: Fundraising Officer
Line Manager:Director of Engagement and Education
Salary:£40,000-£45,000 per annum (pro rata if part time)
Normal place of work:The Shrine of Our Lady of Walsingham, Norfolk, with some flexibility for hybrid working (1-2 days per week remote)
Hours:40 hours per week (may include weekends and Bank Holidays as required)
Holiday Terms:25 days plus 8 Bank Holidays (those worked can be taken off in lieu)
Terms: An initial 6 months. The appointment to be confirmed, if satisfactory, after that period. Notice period - 8 weeks
Pension: The company operates a contributory pension scheme, the post holder contributing one third of the premium up to a maximum of five percent of salary.
Meals: During the Pilgrimage Season (1 February to 8 December) meals will be free of charge from the pilgrim refectory menu on the days the post holder is on shift.
Equal Opportunities: We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work.
Health and Safety: All employees have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy.
Safeguarding: WCTA Ltd is committed to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. A satisfactory DBS check will need to be returned prior to commencement of employment.
Purpose of the role
To support the delivery of fundraising activity, ensuring that campaigns, communications and supporter relationships are well managed and professionally delivered.
The role combines project coordination, communications and relationship support, and would suit someone who is organised, proactive and comfortable managing multiple workstreams.
Key responsibilities
Supporter and Membership Engagement
Support the day-to-day running of the Shrine’s membership programme. Maintain accurate records and ensure timely communications
Help build stronger relationships with supporters
Campaign and Project Delivery
Support the delivery of fundraising campaigns and appeals Coordinate communications across print and digital channels Track responses and help monitor performance
Trusts and Grants
Research potential funders
Draft applications to smaller trusts (typically up to £5,000) Manage deadlines and reporting requirements
Communications and Content
Support the creation of newsletters and supporter updates. Assist with writing and editing fundraising communications
Donor Research and Support
Carry out research to identify potential supporters Prepare briefing materials for meetings and events
Events and Stewardship
Support the organisation of fundraising events Help manage invitations, guest lists and follow-up Ensure donors are thanked and kept informed
Systems and Administration
Maintain accurate supporter data
Support the development and use of fundraising systems
Compliance
Ensure activity complies with fundraising regulations and data protection requirements
Person Specification
We are open to candidates from a range of backgrounds. You may have worked in fundraising, events, communications, administration or another relevant field.
We are particularly interested in candidates who can demonstrate:
Personal Qualities
Closing Date: Friday 24th July 2026
The client requests no contact from agencies or media sales.
About The Royal College of Surgeons of Edinburgh
The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.
From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to work for the College than now.
Working with us
We aim to embrace views from across our organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.
To reflect varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.
About the Role
We are looking for two Faculties Coordinators to join our team. Reporting to the Faculties Development Manager you will support the governance, projects and activities behind our six fantastic Faculties. You will work alongside world leading surgeons and healthcare professionals from across the UK and beyond, helping to advance education, raise professional standards and improve patient care.
No two days are the same. You will coordinate committee activity, support Faculty projects and events and brief our volunteers. You will build strong relationships with our inspiring volunteers and members and work collaboratively with colleagues from across the College to deliver an exceptional experience.
This role offers genuine opportunities for professional development. You'll gain experience in governance, project delivery, stakeholder engagement and service improvement, while developing the skills and confidence to progress within the Faculties team. The role forms part of our development pathway towards a Faculties Development Lead position.
You will join a team that enjoys collaborative working. We create an environment where people are encouraged to contribute ideas, challenge constructively, learn from one another and celebrate success. We are committed to reflective practice and continuous learning, with comprehensive induction, ongoing training and coaching to help you thrive in the role.
There may be an occasional requirement to work outside normal office hours or travel within the UK to support meetings and events.
About You
We are looking for someone with the right attitude, curiosity and willingness to learn. You do not need to meet every requirement to apply. If you are excited by the role and believe you have transferable skills and the potential to succeed, we would love to hear from you.
Ideally, you will have experience of:
Experience in a professional membership organisation, healthcare, education or a governance environment would be beneficial, but it is not essential. Experience of working in an intercultural context would be a useful advantage.
What matters most is that you are enthusiastic, adaptable and keen to learn. We will provide a full induction, training and ongoing support. We will provide opportunities for reflective practice and professional development, to help you build and develop a rewarding career with the College.
As our team evolves, we are investing in future capabilities such as AI literacy, workflow automation, service design, data visualisation and business analysis. If you are curious about new ways of working and enjoy learning, you will have plenty of opportunities to develop these skills as part of your career with us.
Please note that we do not accept CVs and agencies need not apply.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your relationship-building and business development skills to help ensure no older adult is left behind by technology.
Tech Club is looking for a warm, persistent and commercially minded UK Partnerships Lead to develop partnerships with organisations that support older adults.
Our practical online sessions help older people use smartphones, WhatsApp, video calling, online services, AI and other everyday technology with greater confidence and independence.
We now want to expand our reach by working with organisations such as:
The opportunity
You will identify suitable organisations, open conversations with decision-makers and develop relationships that lead to annual Tech Club partnerships.
Our anticipated organisational partnership is worth approximately £10,000 per year, giving the right person the opportunity to earn substantial commission from each successful agreement.
This is a self-employed, commission-only opportunity with:
There is no fixed salary or guaranteed income. This opportunity is most suitable for someone who is comfortable developing their own pipeline and being rewarded directly for the results they achieve.
What you will do
Who we are looking for
You may have experience in:
You will ideally be:
Existing contacts in the charity, care, housing, community or older-adult sectors would be extremely valuable, although they are not essential for someone with a strong track record of creating new opportunities.
Why join Tech Club?
This is an opportunity to combine commercial success with meaningful social impact.
Every organisational partnership you secure can help hundreds or thousands of older adults feel more confident, connected and independent.
You will work directly with the Tech Club founders and play an important role in shaping our UK organisational partnership programme from an early stage.
Working arrangement
How to apply
Please apply with your CV and a short covering note explaining:
Please submit your CV together with a short cover letter explaining why this opportunity interests you and why a commission-only, results-led role suits you.
Please include examples of relevant partnerships, business development or organisational sales experience, particularly within the charity, care, housing, community or older-adult sectors.
We would also like to understand how you would approach securing the first three organisational partnerships for Tech Club.
Please note that this is a self-employed, commission-only opportunity with no guaranteed salary. Earnings are uncapped and directly linked to the partnerships secured.
Helping older adults gain the confidence and skills to use technology safely, independently and stay connected in a digital world.
Job Title: CRM Operations Analyst
Team: Digital Transformation & Technology (Supporter Engagement & Experience)
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.
By managing day-to-day CRM operations, handling imports, selections, and user support, you ensure that colleagues across the organisation can trust the data they use and work efficiently. Your contribution means communications are targeted and accurate, volunteer and supporter records are reliable, and teams can focus on their mission rather than system issues.
Your work ensures that colleagues can rely on accurate data and smooth processes, so supporters receive timely communications, members feel well served, and volunteers have the information they need to play their part.
Key Responsibilities
User Support & Administration
Provide first-line technical support for Salesforce, resolving user issues related to access, new fields, layouts, and general functionality, escalating complex configuration or system-wide issues to the Senior Database Administrator where required.
Provide second-line support for record-level data issues (e.g. duplicates, permissions, missing fields, or data discrepancies), escalating where necessary for complex data or automation errors.
Provide guidance to staff on how best to use Salesforce for their day-to-day needs.
Maintain and update user accounts, roles, and permissions.
Deliver basic in-house training sessions and user guides to support adoption.
Day-to-day responsibility for co-ordinating routine GDPR-related deletion requests.
Data Management & Imports
Manage regular data imports
Run reconciliations with Finance to ensure CRM records align with income systems.
Support data quality initiatives, including deduplication and validation.
Maintain GDPR consents, preferences, and data hygiene standards.
Reporting & Dashboards
Build and update simple CRM reports and dashboards.
Help staff use reports effectively, and create custom reports where needed
Collaborate with the Analyst Engineer and Data Analyst to ensure consistency between CRM and business insights dashboards.
Configuration & Changes
Make declarative (no-code) changes to Salesforce (e.g. page layouts, fields, validation rules, workflows).
Support the Senior Salesforce DBA in testing and deploying small changes.
Help enforce configuration standards and document processes.
Integrations & Pipelines (Support Role)
Monitor automated data flows between Salesforce and other systems (e.g. Azure Data Factory pipelines, Mailchimp).
Escalate complex pipeline or automation issues to the Senior Database Administrator or Analytics Engineer.
Support basic configuration tasks to ensure reliable system-to-system connections.
The person
Skills & Experience
Essential
· Hands-on experience using Salesforce (ideally beyond “super-user” level, but full Admin certification not required).
· Familiarity with data imports and reconciliation processes.
· Ability to write and run SOQL or SQL queries at a basic level.
· Experience building reports and dashboards in Salesforce.
· Strong attention to detail and accuracy in handling supporter data.
· Good communication skills, with the ability to support non-technical colleagues.
· Understanding of GDPR and the importance of data protection.
Desirable
· Salesforce Administrator certification (or willingness to work towards it).
· Experience in a not-for-profit, membership, or fundraising environment.
· Familiarity with Gift Aid, Direct Debits, or other fundraising processes.
· Exposure to Azure Data Factory or other data pipeline tools.
· Experience supporting email/marketing integrations (e.g. Mailchimp, Marketing Cloud).
Personal Attributes
· Collaborative – thrives working across teams, supporting both technical colleagues and non-technical end users.
· Proactive – anticipates problems, identifies opportunities for improvement, and takes initiative.
· Detail-focused – delivers reliable, accurate data and documents processes thoroughly.
· Adaptable – able to shift between operational fixes and long-term improvements.
· Curious – motivated to learn and grow in data engineering, BI, and analytics.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Battersea is two years into an exciting phase of innovation and transformation as part of a five-year strategy to be here for every dog and cat. With increased investment in income generation, we have recently expanded our team to drive the growth necessary to achieve our organisational goals. Our fundraising team connects the journey of the animals in our care to the wider public, demonstrating how their contributions enable us to support every dog and cat. This is an opportunity to play a pivotal role in the implementation of our new strategy.
This role leads the ongoing development and implementation of Battersea's Supporter Experience strategy, creating relevant and engaging supporter experiences that build loyalty, increase long-term value and support income growth. Working across Public Fundraising and the wider Income Generation directorate, the role is responsible for shaping supporter journeys, embedding supporter-centred approaches and using insight, data and technology to continuously improve engagement, retention and supporter value.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date:
28th July 2026, 11:59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (online) - 5th August 2026
Second round (in person, it may include a task) - 11th and/or 12th August 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Horsham, West Sussex
Hours: Part-time, 12 to 16 hours per week
Contract: Temporary, 2 months
Pay: £20 per hour (+ holiday)
Start Date: ASAP
Prospectus is delighted to be supporting our client, the UK’s only charitable organisation dedicated to supporting and promoting the interests of professional proprietors of equestrian establishments, in their search for a temporary PA / Office Manager.
This is a fantastic opportunity for an experienced administrator to join a small, friendly charity and play a key role in supporting its members, trustees, and daily operations. The successful candidate will be highly organised, proactive, and confident managing a broad range of office and membership administration responsibilities.
Responsibilities
Requirements
This is an excellent opportunity to join a well-respected membership charity and contribute to the delivery of an essential service supporting the equestrian sector.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Job Title - Health Consultant
Contract - Permanent
Hours - 21 hours per week
Salary - £31,920 per annum (£53,200 FTE)
Location - Coram Campus, London – hybrid of office and home working. Occasional travel to other venues in the UK is required
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.
Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
Health Consultant Role
This role is an essential part of CoramBAAF’s multi-disciplinary offer for CoramBAAF members, providing expertise, knowledge and experience of health practice and policy within Adoption, Kinship and Foster care. Key responsibilities include
As a professional membership organisation CoramBAAF is responsible for delivering high quality research-based policy advice and briefing updates to its members and other relevant stakeholders, including central and local government. This role sits within the policy, research and development (PRD) team. The PRD team is led by the Managing Director of policy, research and development and consists of consultants who specialise in different forms of family placement from an interdisciplinary perspective including social work, legal, health and research. Core to the team’s role is the contribution to membership services and products, including publications, conferences, briefings, practice notes and forms. The team also convenes a number of advisory committees and special interest groups that support and feed into these primary functions.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 27th July 2026 at 11:59pm
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.