Membership Manager Jobs in London, Greater London
Sightsavers is looking for a Deputy Director: Institutional Funding - a new role within our expanding team, deputising for the Director and ensuring the effective implementation of the organisation's institutional funding strategy.
Salary: £70,000 - £75,000
Location: UK remote - with very occasional travel to Haywards Heath, West Sussex when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
Working across more than 30 countries globally, Sightsavers is dedicated to eliminating avoidable blindness and empowering people with disabilities to participate fully in society. Our mission is to bring effective and innovative solutions that enhance diversity, equity, and inclusion in health, education, and employment programmes and we lead on the elimination of debilitating neglected tropical diseases. We are looking for a Deputy Director: Institutional Funding to deputise for the Director and ensuring the effective implementation of the organisation's institutional funding strategy and development of targeted strategies to access new donors/funding streams.
This role will involve:
- Leadership and management
- Development and operationalisation of strategy
- Capacity building
- Profile building
To succeed in this role you will need:
- Extensive experience in senior bid development roles with a proven track record of having raised and managed significant funding from a range of programme funding donors including commercial contracts.
- Proven track record of successful commercial contract experience.
- Experience of complex grants/contract management.
- Significant experience of management within a programme funding environment.
- Experience of working with multiple stakeholders up to senior management.
- Deep understanding of international development issues and how they relate to Sightsavers' work.
- Established relationships with major multilateral and bilateral government and foundation donors, particularly FCDO, USAID and Gates.
- Ability to build effective cross organisational relationships, including leading teams.
- Planning and coordination skills.
This is an involved role, please read the full job description for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW). This role could be worked part-time - a minimum of four days per week.
We anticipate that remote interviews will take place in late June/ early July.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency (MDS) administered by the . Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Neighbourhood Watch Network (NWN) is the representative charity for the Neighbourhood Watch movement across England and Wales with over 2.3M members and 60,000 volunteers. We are the largest volunteer led crime prevention and community development charity in the UK. Neighbourhood Watch Network supports and represents the successful grass roots, volunteer led group of organisations under the Neighbourhood Watch brand. We are funded by the Home Office, charitable trusts and foundations, donations and sponsor organisations in the private sector.
Neighbourhood Watch was founded on the premise of bringing people together as neighbours and communities to help prevent crime and all the evidence suggests that the need for this today is as great as it has ever been.
We have received funding to start several new projects, and now need a Finance Officer to join the Finance Manager in a small finance team to support the growing organisation. The Finance Officer will also support the wider team with expenses, reviewing their spending verses their budgets, and will help manage the online shop.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.
Homeless Link is the national membership charity for frontline homeless agencies and the wider housing with health, care and support sector in England. With more than 800 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
We are seeking a Research Officer to help deliver a core research project exploring the interaction between homelessness and health. The post holder will work closely with academic partners to deliver the research contributing to an important evidence base that supports our goal of ending homelessness. They will also support the Homeless Link research team in delivering our wider research programme.
The successful candidate will have:
- a good foundation in qualitative and quantitative research.
- strong communication skills.
- an openness to continuous learning and problem solving
We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. There are no educational requirements in order to apply for this role, and we welcome applicants who have built experience through varied and different opportunities. If you are interested but not sure if you’re qualified please do get in touch to discuss.
For full details and how to apply visit our website
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Battersea’s Human Resources department provides expert advice, guidance and support by working in partnership with leaders, managers, teams and people across the organisation. Within the Human Resources department sits the Learning and Organisational Development (L&OD) Team that works strategically to build organisational capacity through delivery of our L&OD Strategy. L&OD works in partnership with the organisation, developing solutions that are aligned to our mission and strategy and are a good fit with our culture and people, combining face to face and digital learning experiences.
The L&OD Coordinator will play a key part in a team who are passionate about culture and people development are trusted throughout Battersea. They will take responsibility for the co-ordination, planning and administration across the L&OD Team, acting as a first point of contact for all queries ensuring a responsive and customer focused service. They will provide timely and accurate coordination of activities across all areas of the L&OD function, and will have excellent organisational and communication skills, have a pro-active and professional approach and work effectively within a team and with stakeholders.
The ideal candidate for this role will be someone with experience of working in a fast-paced coordinator and/or administrative role in human resources, learning and development or organisational development, with a high level of accuracy and attention to detail.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd June 2024
Interview date(s): 27th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Management Accountant
Organisation: Professional membership body
Location: Central London with hybrid working
Hours: Full-time
Duration: 3-4 month Fixed term contract
Salary: £63,000 per annum
A leading professional membership body based in central London is seeking an immediately available Management Accountant for an interim role - on a 3-4 month fixed term contract basis. The organisation is a prestigious and historic professional body providing an impressive array of qualifications, services and resources to its members.
The role will manage a small team of 2, and the organisation offers a highly flexible working environment with an excellent benefits package.
Key points:
-Management Accountant role at medium sized professional membership body
-Interim role with salary of £63,000 per annum
-Hybrid working – 2-3 days per week on average in central London
-Managing small team of 2 staff
-Role covers monthly management accounts, month-end work, all budgeting and forecasting, business partnering to senior stakeholders and financial planning
-Fully-qualified accountant preferred
-Charity sector/membership sector experience preferred
-Excellent benefits package
The role would be best suited to a candidate with demonstrable experience in a similar management accounting or business partnering role in a comparable organisation.
Please note that interviews will be on a rolling basis for this position.
Please send your CV for immediate consideration.
Battersea’s Finance and Corporate Resources directorate is responsible for leading, developing, managing, and supporting the financial, technological, infrastructure and compliance services across Battersea. We are looking for a Systems Accountant to join our Finance Team. This person will manage and administer Battersea’s key finance system, Oracle NetSuite, and support with broader process improvement projects across the function. They will be responsible for ensuring the integrity, efficiency and functionality of financial systems and processes to support effective and accurate financial operations. They will also play a key role in delivering an excellent customer experience, delivering training, and advising on best practice.
The ideal candidate will have significant experience maintaining financial and reporting systems, be proficient in the use of Oracle NetSuite, and be CCAB-qualified.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th June 2024
Interview date(s): w/c 17th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
LCC is searching for an enthusiastic Marketing Officer to help deliver its exciting plans for growth. This is a key position in our marketing and membership team – helping to increase visibility of the organisation; build awareness of its campaigns and behaviour change projects; and persuade cyclists to make donations and join LCC.
The client requests no contact from agencies or media sales.
We’re seeking an Administration Assistant to work alongside the Office Manager to provide Grants, Office and Finance admin support across the organisation to ensure the smooth running of Youth Music’s operations. The successful candidate will be a proactive individual, able to look ahead and plan for what’s coming up. You’ll also have strong IT and communication skills, experience managing multiple tasks and deadlines, with an eye for detail and an interest to work in the charity sector. You must have at least one year’s continuous experience working in a similar role.
Your administrative skills and experience will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.
You’ll be excited by the opportunity to join the UK’s largest young people’s music charity, working in a varied and busy role within a collaborative, supportive environment.
Key responsibilities
Office & Finance Administration
- Working alongside the Office Manager to ensure the smooth running of the office.
- Responding to general enquiries.
- Co-ordinating the weekly staff office duties rota.
- Co-ordinating the internal meeting room booking schedule.
- Support the Office Manager to coordinate the prompt and accurate weekly grants and invoice authorisation and payments process.
- Working alongside the Office Manager in the review of supplier’s contracts.
- Preparing the monthly petty cash and credit card reconciliation for authorisation.
- Depositing cheques and cash donations as soon as they are received and recording transactions.
- Overseeing the Finance inbox, monitoring enquiries and invoices.
- Ensuring all finance records are filed accurately and systematically.
- Provide HR administrative support.
- Providing administrative support across all teams as and when required.
Grants Administration
- Coordinate grants programme shortlisting and assessment panel meetings.
- Schedule the Grants and Learning Team enquiry rota, events and 1:1s for prospective applicants.
- Collate photos, music and other digital assets from funded partner reports for use on our communications channels.
- Provide administrative support for our youth participation activities.
- Supporting our work with Funding Advisors, including scheduling training, checking availability, and tracking invoices.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person specification
Essential
- At least one year’s continuous experience working in a similar role.
- Strong administration skills.
- Strong communication and interpersonal skills.
- Proactive approach to completing tasks and problem solving.
- High level of proficiency using Microsoft Office, including Excel and Outlook.
- Strong finance skills.
- Experience of using cloud-based invoice processing/database systems.
- Knowledge of and commitment to inclusion, diversity, equality and accessibility.
Desirable
- Experience in a charity, agency, youth or music organisation.
- Experience in writing meeting minutes.
- An understanding of the principles of data protection.
- Awareness of financial fraud risk management.
- Knowledge of grant making.
- Knowledge of using Salesforce and other databases.
- Understanding of the music education and / or music industries landscape.
- Passion for music and interest in its benefits for individuals and society.
The client requests no contact from agencies or media sales.
Job Title: Hackney Service Engagement Lead
Salary: £26,000 FTE
Working Hours: 28 – 35 hours per week (12 month contract until 30 June 2025)
Location: Hackney Borough Based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects. This role is split between being out in the community and working from home, it will include regular travel across the Hackney region (expenses will be reimbursed).
About the Role
Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:
· Line managing the paid peer supporters within the Hackney staff team.
· Coordinating and maintaining the active social media and Infant Feeding Services website.
· Advertising volunteering opportunities across varying platforms including social media
· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements.
· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
· Coordinate and deliver the Equipment Hire Service across the Borough.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.
This is a community-based role, travel across Hackney will be required, with some home working.
About you
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description attached and available on our website.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page .You can Also find further details and information on our website.
Closing date: 16/06/2024
Interviews: Week beginning 17/06/2024.
Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with the Royal Opera House.
The Development and Advocacy Department are looking for a Philanthropy Coordinator to join the team. This is a growth role which is testament to the dynamism in our philanthropic endeavours and the continued need to supplement our income through the relationships with our supporters. This is a pivotal role within the team, and you will be able to learn about the full range of activities undertaken by the Philanthropy Managers. You will have a varied workload including correspondence, meticulous diary management, planning for and issuing invitations to events, following up on arrangements and assisting at fundraising events. This is a fantastic opportunity for a skilled administrator who is looking to grow and develop their career in a sector leading Philanthropy Team.
This role will suit a candidate who is a strong team player, happy to pitch in and support with a variety of tasks as required. You will be able to work both independently and as part of the wider team, showing initiative but also taking direction. You will be a confident communicator who can deal with people at all levels.
Please note, this role may be known in other organisations as: Fundraising, Development, Supporter Administrator/Coordinator.
A full job description and ROH information pack is attached below.
Closing date for applications: 8am, Thursday 27th June 2024
First stage online interviews will be held w/c 1st July 2024
Applicants must have work authorisation for the UK.
The client requests no contact from agencies or media sales.
About the role
(For further details regarding the role and specific qualifications required, please consult the Job Description.)
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.
We are looking for a Head of Operations & Compliance to join our growing team, offering a unique opportunity to contribute to a unique values-led, solutions-orientated organisation.
Reporting directly to the Executive Director and serving as a vital member of the Senior Management Team (SMT), you'll oversee regulatory compliance, optimise internal and operational systems, manage risks, execute operational plans, and embody our organisational values. This multifaceted role encompasses leadership, strategy, and staff management, as well as an awareness of the needs of a small but growing charity.
Person specifications
We seek a dynamic individual with a minimum of five years of senior operations/compliance experience, demonstrating strategic thinking, strong governance and regulatory knowledge, and operational leadership and management skills.
Candidates should possess excellent communication and collaboration skills, exhibit multitasking and strong organisational abilities, demonstrate adaptability and proactive problem-solving skills, and pay meticulous attention to detail.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
CRM Project - Workstream Lead
Do you have previous charity experience working with CRM integration? Are you able to work flexibly on projects as well as Business As Usual? Yes, then please do keep reading as we may have the perfect role for you.
We are recruiting for a brand new role on a 12 month fixed term as a CRM Project Workstream Lead. This is full time (37.5 hours per week). We have a brand new office in London which we would love to see you work at, for 2 days per week, to connect with your team. We are flexible where the remainder of your work can be done.
What you will do as the CRM Project Lead?
· Ability to manage deadlines and project work
· The ability understand and interrogate new & existing CRM operational processes to ensure they are fit for purpose and future proof
· Ability to build working relationships with both internal and external stakeholders
· Bring exceptional knowledge and experience of CRM Fundraising processes (ALMS. Net)
· Act as the key Fundraising Operations team resource to progress the CRM project through each key phase from Discovery to Go-live
If this sounds like the role for you please apply now with an up to date CV and answer the additional questions to support your application.
This role will close on Wednesday 12th June for shortlisting and interviews will take place w/c 17th June.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
Job Description
The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.
This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.
This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.
This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.
This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.
The post holder will:
- Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
- Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
- Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
- Undertake casework and provide expert advice for the team on all aspects of Advice
- Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
- Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
- Lead on insights work relating to retention, wellbeing and support
- Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
- Support elected officers to deliver on campaigning priorities
- Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
- Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
- Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.
Key Areas
- Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
- Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
- Develop succession plans and identify training and development opportunities within the team
- Be accountable for the quality of outputs of the team
- Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
- Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
- To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
- Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.
Strategic Development
- Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
- Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
- Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
- Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
- Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.
Monitoring and Evaluation
- Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
- Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
- Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
- Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
- Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
- Prepare materials to apply for any relevant quality mark accreditations for the service.
Budget and Financial Management
- Manage a budget relating to Advocacy and Policy including any restricted funds.
- Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
- Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
- Review and provide narrative for scrutiny at monthly management meetings with the Finance Team
Stakeholder management
- Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
- Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
- Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
- Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
- Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.
Personal Specification
Essential Experience
- Line management experience
- Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
- Experience of leading a multi-functional team
- Experience of mentoring coaching staff/elected officers
- Experience of developing operational policies and procedures
- Experience of budget management, project management, and operational management
- Experience of working with a range of stakeholders and partnership working or strategic networking
Essential Skills and Abilities
- Ability to work with and lead a high performing team
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
- IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
- Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
- Ability to write strategies and be able to effectively communicate vision and mission
- Ability to stay focused and efficient in the face on changing priorities
- Track record of successfully developing and implementing projects and operational change
- Able to draft policies and procures with an eye for detail and accuracy
Essential Knowledge
- Awareness of current issues within the higher education sector
- Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
- Knowledge of relevant health and safety legislation
- Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
- Knowledge of providing 121 support
Education/Training
- No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.
Personal Attributes and other requirements
- Able to travel within the Borough and Region.
- Able to work some evenings and weekends and stay overnight where necessary.
- Works well in a team with a flexible approach to work
- Be eligible for a DBS check if needed
- A commitment to the principles and practices of equality and diversity
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of GSU.
Desirable other requirements
- Visionary, creative, and innovative strategist
- A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
- Empowering, authentic leader with high levels of emotional intelligence
We help students at the University of Greenwich become the best they can be at university and beyond.
The client requests no contact from agencies or media sales.
Battersea's Global Programmes Department advances Battersea’s ambitious plans to play a global role in positively impacting thousands of dogs and cats. This Department comprises the Academy, which supports the professional development of staff and volunteers in rescues and rehoming organisations and Grants & Programmes, which provides strategic funding and support to organisations and researchers within the animal welfare sector. Through their collective efforts, both teams seek to advance change, by empowering local partners, so that more cats and dogs have a better future.
The team is seeking a Grants & Programmes Coordinator to support the development and delivery of the Grants & Programmes function. They will act as first point of contact for the Grants & Programmes team; assist with administration of grants, the maintenance of data, produce reports; develop blogs and case studies; and manage travel for team and grantee events.
This very rewarding role will play a part in impacting the lives of dogs and cats around the world - if this sounds like the role for you, we would love to hear from you!
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 9th June 2024
Interview date(s): 17th - 18th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
Responsible to the Director of Estates, Facilities, Sustainability and Safety, you will be responsible for the development of our Facilities strategy and the financial achievement, operational performance and quality of Facilities services across the Charity. Ensuring the cohesive development and delivery of Facilities services for our Hospices, stores, lockups and offices in line with Marie Curie policy and government initiatives.
Working with key personnel within Estates and the wider Marie Curie community, you will manage the effective integration of environmental, energy, water and carbon management best practices into all activities undertaken across Marie Curie. This will include devising and implementing strong mechanisms to ensure uniformity of standards and service delivery across the organisation taking into account contractual and regulatory differences across the four nation
This is an ideal career opportunity for an individual with extensive Facilities management experience with strong knowledge and awareness of sustainability and carbon reduction and how these can be applied in Property and Facilities management. This is your opportunity to promote and provide an environmentally sustainable organisation, fit for the patients and their loved ones that we ultimately serve.
Additional Criteria for Success:
- Soft FM and hard FM experience at senior level, gained from working in a complex multi-site environment.
- Experience working in a health/community/ social care (highly regulated) environment. You will need an understanding /knowledge of the Care Quality Commission requirements and other UK care regulators.
- Professional experience of sustainability issues in the private or public sector, as well as experience in the management of an EMS and undertaking audits.
- Experience in managing national contracts, including planned and reactive maintenance contracts.
- Professional qualifications in Facilities Management, Environmental Science, Sustainable Development or other related subjects are desirable.
- Proven ability to lead, motivate and develop staff. You will be responsible for a team of x 3.
Please see the full job description here:
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sun 30th June
- Interviews/assessment: w/c 8th July
Salary: - c60k dependent on skills, knowledge, and experience.
Contract: Permanent
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]