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Closing in 6 days
BCUSU, Multiple Locations (Hybrid)
£28,318 - £30,768 per year
Posted 1 week ago Apply Now
Venn Group, London (Hybrid)
£18 - £20 per hour
Posted 1 week ago Apply Now
WaterAid, Multiple Locations (Hybrid)
South Africa: ZAR1,100,492 - 1,500,347 per year, Malawi: MWK 75,784,188 - 119,156,217 per year with excellent benefits
Posted 1 week ago
Closing in 2 days
Action for Pulmonary Fibrosis, Peterborough (Hybrid)
£30,000 per year
Posted 4 weeks ago Apply Now
St. Peter & St. Paul, Bromley, Bromley (On-site)
£29,120 - £33,280 per year
Posted 3 weeks ago
Closing in 6 days
Herts & Middlesex Wildlife Trust, St Albans (Hybrid)
£34,478 FTE (£20,687 pro rata) plus contribution to pension auto-enrolment
Are you a experienced Health & Safety professional ready to make a difference, passionate to create a safer & healthier working environment?
Posted 1 week ago
The Sutton Trust, London (Hybrid)
£31,775 - £35,000 per year
We are seeking an organised and proactive Philanthropy Officer to join our high-performing fundraising team
Posted 1 week ago
Mind BLMK, LU1, Luton (On-site)
£23,492.04 per annum FTE (£9,523.80 per annum Actual)
Posted 1 week ago
The Churches Conservation Trust, Remote
£28,300 per year
This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.
Posted 1 week ago
The Churches Conservation Trust, Bristol (On-site)
£32,000 - £35,000 (Pro rata £19,200 - £21,000)
Our Health & Safety Officer will help us embed, maintain, and develop high standards of Health & Safety, across CCT’s estate and its people.
Posted today
Page 16 of 18
Birmingham, West Midlands (Hybrid)
£28,318 - £30,768 per year
Full-time
Permanent
Job description

BCUSU is seeking a proactive and empathetic Student Advisor to play a key role in supporting and advocating for students throughout their academic journey. This position is ideal for someone who is passionate about student welfare and can provide high-quality, specialist advice across a range of complex issues.

As a Student Advisor, you will deliver personalised one-to-one support to students, particularly in areas such as academic appeals, complaints, disciplinary procedures, fitness to practise concerns, and housing issues. You will also support students during formal university processes, including attending meetings and hearings as their advocate or support person.

You will act as a central point of contact for students navigating university policies, procedures, and services—including mental health support, academic assistance, and financial aid. Building trusting relationships with students is at the heart of this role, helping them feel heard, respected, and empowered.

Key Responsibilities

  • Provide accurate and up-to-date advice on complex academic and housing issues.
  • Advocate on behalf of students where necessary, ensuring their voices are represented and their rights protected.
  • Conduct detailed casework, including interviewing students, identifying issues, and offering appropriate solutions and support.
  • Interpret and communicate complex policies, procedures, and regulations clearly and empathetically.
  • Manage your own caseload, prioritising effectively based on urgency and student needs.
  • Maintain a strong knowledge of legislation, university policies, and best practices relevant to student support and advice.

About You

We're looking for someone with:

  • Excellent communication and interpersonal skills, with the ability to build trust and offer reassurance in sensitive situations.
  • Experience working with people from all backgrounds.
  • Strong organisational and problem-solving skills, with the ability to manage multiple priorities and deadlines.
  • Advanced knowledge in key advisory areas (appeals, complaints, disciplinaries, housing, etc.) and current legislation and policy.
  • Experience in casework, advocacy, or a student support setting.

Benefits

  • Agile/Flexible Working
  • Generous Holidays with Long Service increments
  •  Occupational Sick pay*
  • Pension Scheme*
  • Additional day’s holiday for Wedding day and Graduation day
  • Maternity, Paternity, Adoption pay and leave (statutory entitlement)
  • Volunteering – take one day volunteering and BCUSU will match it with another day for you to volunteer
  • Paid Compassionate Leave *
  • Health Cash Plan
  • BCU Library membership
  • Staff socials – subsidised events usually Summer and/or Christmas 

*Terms of eligibility apply

Application resources
Posted by
BCUSU View profile Organisation type Registered Charity Company size 21 - 50
Refreshed on: 18 August 2025
Closing date: 03 September 2025 at 23:30
Job ref: Student Advisor - August 25
Tags: Education, Employment

The client requests no contact from agencies or media sales.