Vacancy Reference Number:
ISUFSC/ISU/UK-R2
Position title:
International Support Unit (ISU) Finance and Services Coordinator
Reports to:
Director of International Support Unit
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
£27,000 – £32,000 (depending on experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)
Application Process & Closing Date:
Send an up to date CV and supporting Covering Letter by Email by no later than 26th August 2020
Approx. Interview & Role Commencement Date(s):
Interviews: As and When Suitable Candidates Identified
Start: ASAP thereafter
NB: -
- Previous applicant need not apply.
- Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
- Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [26th August 2020].
Background
Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. International Support Unit (ISU) support the development of Muslim Hands partner offices in the areas of fundraising and communication, program management, administration and finance and at the outset the unit will focus on the following countries non-exhaustive list Canada France South Africa and the United Kingdom.
Role Overview:
1. Finance
- Provide direction and support to the partner offices to develop and implement a financial strategy in line with their organisational strategic aims.
- Work with international partner offices to develop and implement the organisation’s annual budgetary planning. Ensure effective models and tools to enable planning and budget management at all levels.
- Oversee the preparation of the partner offices’ annual budget, monthly management accounts and annual financial accounts.
- Support senior management in creating strategic financial plans for the future through an analysis of the business climate and market trends.
- Ensure that financial policies and practices are in line in statutory regulations and legislation in their respective countries in the partner offices.
- To develop, implement and maintain the operation of financial controls, standards and systems in the partner offices.
- Facilitate day-to-day operations, including tracking financial data, invoicing, payroll, bank statements, and reviews completed monthly bank reconciliations.
- Support to produce and monitor the departmental and annual budget, review cash flow, accounts and other financial transactions for each department within the partner offices.
- Reviews, develop and maintain internal accounting controls and procedures and advise staff on internal controls and accounting policies and procedures in the partner offices.
- Organise monthly budget review meeting and prepare official reports on a monthly, quarterly and annual basis to present to Director of International Support Unit, Management and Board of Trustees in the partner offices.
- Organise and lead monthly meetings regarding financial performance in the partner offices and ensure all budgets are confirmed and accurate for quarterly presentations to the Management for future decision making.
- Lead financial training for budget holders to enable them to fulfil their responsibilities concerning financial Management.
- Support managers in the partner offices by critically analysing projects budgets, and financial proposals.
- Oversee both internal monitoring and evaluation processes and the external auditing process. Carry out internal checks and audits as needed.
- Assist the Director/Board in preparing and ensuring annual accounts (All MH-internationally registered entities) are instructed.
2. Programme Financial Management
- Support Muslim Hands partner offices to produce program financial reports at regular intervals (monthly, quarterly and annually).
- Oversee the preparation of project budgets and costings as well as project-based accounts.
- Support international offices to develop and implement the programme annual budget to ensure it is in line with the organisation’s financial procedures to deliver projects.
- To support international offices financial transactions to and by MH partners in accordance with MOU and programme funding agreement.
- Support International Offices in presenting financial reports to the Director, Senior Management and Board of Trustees on a monthly, quarterly and annual basis.
3. Finance Human Resource
- Review, revise and ensure that HR processes and procedures are appropriate within finance teams.
- Support the partner offices to effectively recruit, induct, trained and manage staff in the relevant department.
- Provide regular feedback, training and support throughout the year to create a capable and highly motivated workforce in the partner offices.
4. General Responsibilities
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- To support with Fundraising activities from time-to-time, committing to partake in Live-TV-Appeals during our peak periods [Ramadan, Qurbani and Emergencies].
- To undertake any reasonable responsibilities as required by Line Manager
- To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation
Person specification:
Essential Requirements: Qualification and Experience
- Minimum degree level ideally in management/Accountancy or business qualification and membership of appropriate professional body.
- At least 2 years’ experience of working as a finance coordinator within the not for profit sector or Public Authority (Local or National Government
- Experience of managing /assisting financial operations in an organisation or as second-in-command in a larger organisation.
- Experience of leading, managing and motivating non-finance functions such as HR, legal, facilities and administration highly desirable.
Essential Requirements: Skills
- Strong management capabilities with the ability to hire, inspire, and maintain a team of top professionals, interns, and consultants.
- Demonstrated budgeting skills and solid experience in financial systems, with a strong knowledge of Generally Accepted Accounting Principles and profit and non-profit accounting and accounting systems.
- Exceptional strategic thinking and problem-solving skills, with the ability to lead the financial reporting and analysis required to support strategic decision making.
- Ability to effectively communicate complex financial data (both written and verbal), articulate trade-offs, and distil information into clear recommendations for a range of decision-makers.
- Good level of knowledge with audit, compliance and internal control issues, and best practices related to risk management and insurance.
- Ability to maintain strict confidentiality in her/his work, exercising excellent judgment and discretion at all times.
- Strategic thinking and long-range planning skills and proven ability to meet deadlines
- Accomplished at working in an environment that is demanding and fast-paced, where there are sometimes competing needs and limited resources
In addition to which,
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;
OR
Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
- Frequent International travel to Partner Offices in Canada, France and South Africa
Please register your interest and apply by sending in your current CV and a suitable covering letter.
Deadline for applications is 26th August 2020 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by / after the closure date unfortunately your application will have been unsuccessful.
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The client requests no contact from agencies or media sales.
As Advocacy Service Manager, you will oversee, inform and create a service delivery strategy that contributes to the effectiveness of the service and is contract compliant.
You will lead on the service delivery of the One advocacy contract, a statutory provision within Citizens Advice Mid Mercia (CAMM).
You will provide a robust, reliable, professional, consistent and boundaried service to adults within Derby City, with a small team of direct reports; staff and volunteers alike:
• IMCA
• RPPR (DoLS)
• IMHA
• Care Act
• NHS complaints
• Specialist (non-statutory advocacy).
Planning and development
• Have safeguarding is at the forefront of all practice within the One advocacy team
• Advise Dep. CEO/SMT on staffing and service delivery issues
• Co-ordinate activities, procedures and systems to promote common policies and/or practices within the appropriate service delivery area
• Implement IT and other resource strategies within CAMM guidelines
• Participate in initiatives as appropriate and contribute to the work of partners and stakeholders
• Support the strategic development of CAMM & One advocacy, to ensure its management and services to clients reflect and support the CAMM quality and diversity strategy.
Service delivery
• Record and analyse data to provide reports to Commissioners
• Supervise the work of the team to ensure that standards meet CAMM and funders contractual requirements
• Ensure service delivery and adequate cover from available staff
• Monitor, report and feedback the quality of advocacy support provided
• Maintain and develop standards of service delivery
• Research, identify and respond to advocacy needs, in particular the needs of identified vulnerable client demographics
• Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control
• Assist and advise the relevant managers on compliance with CAMM and external funders
• Provide performance reports on a monthly basis to the Dep. CEO.
Financial management
• Contribute to decisions on allocation of resources
• Oversee the team budget for expenses and training
• Responsibility for spot purchase contracts, invoices and payments.
Staff management
• Ensure all team members are aware of, and able to effectively report and disclose safeguarding concerns
• Ability to delegate as appropriate
• Attend regular meetings of the management team
• Schedule, attend and document regular team meetings
• Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best, ensuring CORE values are adhered to at all times
• Ensure the effective performance management and development of staff through weekly supervision sessions, the appraisal process and learning and development, incl. the disciplinary and capability processes and reflective practice
• Able to prioritise own caseload, and that of individual team members
• Plan and allocate work, monitor achievement of deadlines and support staff as appropriate
• Ensure that the service area is adequately staffed and resourced
• In accordance with CAMM and service procedures, assist the SMT in implementing employment policies and procedures
• Encourage good teamwork and lines of communication between all members of staff
• Ensure recruitment, induction and training of new staff as appropriate.
Administration
• Oversee and monitor effective and efficient administrative systems
• Monitor an effective health and safety policy with regard to staff, equipment and premises within statutory requirements
• Maintain complaints procedures in accordance with CAMM guidelines.
Learning and development
• Undertake mentoring, coaching and effective development of staff and volunteers by checking competences, case reviews, file audits and shadowing
• Identify and implement own learning and development needs
• Maintain the service area's learning and development plan
• Identify knowledge gaps within the team and source external training
• Record all individual and team training attended, for Commissioners reports
• Identify the learning and development needs of staff through support and supervision and contribute towards CAMM’s learning and development plan.
Person specification
• The ability to commit to, and work within, the aims, principles and policies of CAMM and one advocacy
• Proven ability to manage people including the ability to recruit, develop and motivate staff and volunteers
• Able to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to monitor and maintain casework systems and procedures
• Proven ability of monitoring and maintaining service delivery against agreed targets
• Ability to communicate effectively, verbally and in writing
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing
• Ability to ensure best use of IT systems and packages in the provision of advice services
• Ability to monitor and analyse statistics and to check accuracy of calculations
• Ability to work with a variety of organisations and to earn and maintain the trust of those people
• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area, with constant interruptions
• Ability to manage a budget and contribute to decisions on the allocation of resources
• Ability to plan and manage projects
• Commitment to continuing professional development (CPD)
• Adhere to CAMM CORE values at all times.
Reports to: Deputy CEO/SMT
Interviews will be held when suitable candidates apply.
This vacancy will close when a suitable candidate has been found.
An application form and guidance can be downloaded from our website or this advertisement.
All completed applications should be sent to the email address at the end of the application form.
COVID-19 considerations:
Covid-19 measures in place in all office locations.
The client requests no contact from agencies or media sales.