Membership operations manager jobs in east molesey, england

Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.

As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.

In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.

What you’ll do 

• Leading and mentoring a high-performing Service Desk team
• Managing day-to-day operations and acting as the go-to escalation point
• Driving service improvements using KPIs, feedback, and best practices
• Supporting AV and video conferencing across the College
• Playing a key role in exam delivery and IT project support
• Collaborating with stakeholders to enhance user experience and IT service quality

What you’ll need:

• Proven experience managing an IT Service Desk
• ITIL v3/v4 Foundation or equivalent experience
• Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
• Excellent communication, leadership, and problem-solving skills
• A customer-first mindset and a passion for continuous improvement
• A proactive, self-starting attitude and a love for learning.
• A commitment to data protection, security, and sustainability.
• Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
• Strong critical thinking skills and the ability to identify workarounds and solutions.
• Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.

• Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.

• Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.

• Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.

• Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.

• Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.

• Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.

If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Friday 27 June 2025, 17.00 UK time. 

Please note: 

The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

IPSO – the Independent Press Standards Organisation – is the regulator of most major digital and print publishers in the UK. We are a high-profile organisation with a clear and important purpose: to protect the public and freedom of expression by upholding high editorial standards. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work culture.

We are recruiting an Operations Manager to join our committed, collaborative and dynamic team.

As Operations Manager, you will help us to maintain tight and well-designed financial and risk management controls across the organisation. You will also provide efficient and effective management of strategically important projects. You will have an excellent opportunity to develop experience across a variety of areas, in the context of a challenging and interesting strategic environment.

About the role

Reporting to the Chief Executive and working closely with the Chair and other members of the senior leadership team, you will help IPSO deliver on high-profile organisational priorities.

The role will balance a range of different types of work, including:

• Exercising significant autonomy to deliver on important, ongoing organisational priorities;
• Working closely with IPSO’s Chief Executive to maintain the organisation’s rigorous approach to finance, risk management and and procurement, with opportunities for training and development in this area;
• Supporting the effectiveness of IPSO’s operations by monitoring and reporting on progress against strategies and activity plans.

Role modelling a culture of professionalism, the Operations Manager will take an entrepreneurial and flexible approach to their work. They will enjoy engaging with colleagues to maintain high quality business practices, experiment with new approaches and find solutions to organisational challenges.

Key responsibilities include:

• Collating and sharing relevant, current and accurate information about IPSO’s finance and risk controls and supporting their implementation in certain areas;
• Monitoring and reporting on progress against strategies and activity plans;
• Overseeing the delivery of internal-facing priorities including learning & development and our strategy on inclusion and accessibility;
• Supporting the delivery of key strategic projects; and
• Supporting the work of the Chief Executive and Senior Management Team with operational activities, including preparation and presentation of reports for internal and external audiences.

You can see the full job description below

About Us

Ealing Swimming Club (ESC) is one of the largest and most dynamic swimming clubs in the UK, with over 1,300 members training in seven pools across West London. We offer high-quality coaching and technique instruction for all ages and abilities, from beginners to international competitors. Our club is built on a strong sense of community, inspiring individuals to develop their skills, build confidence, and achieve their full potential. As a registered charity, we are committed to delivering inclusive watersports programs, including competitive swimming, masters, para-swimming, and water polo. Our passionate team ensures that every member has access to expert coaching and a supportive environment, fostering success in and out of the water.

Join Us as a Finance Manager

We have a fantastic opportunity for an experienced Finance Manager to join our team and play a crucial role in ensuring the financial integrity and sustainability of ESC. This part-time position (10 hours per week) is essential to maintaining strong financial records, reviewing budgets, and supporting compliance across the club’s operations. As a charity, our financial health is vital to delivering exceptional training, competitions, and community-based initiatives. Your expertise will help us grow and continue to provide high-quality opportunities for swimmers across all levels. Working closely with the Senior Management Team and Trustee Board, you will help with financial operations and contribute to the long-term success of the club.

Key Responsibilities:

• Financial Management: Maintain the integrity of financial records for the charity and its members.
• Budgeting & Forecasting: Prepare annual budgets and financial forecasts as required.
• Account Management: Prepare quarterly management accounts and year-end accounts, including pre-payments, accruals, and journal entries.
• Financial Reconciliation: Reconcile all balance sheet accounts on the management accounts.
• Audit Preparation: Liaise with external auditors to prepare year-end statutory accounts.
• Treasury Management: Manage surplus funds efficiently.
• Payroll & HMRC Compliance: Prepare and manage monthly payroll and pension payments, ensuring compliance with HMRC regulations.
• Policy Review: Conduct an annual review of ESC’s finance policies and procedures.
• Governance & Reporting: Attend trustee meetings and monthly operations board meetings as required.
• Sage Management: Ensure integrity of Sage accounting software.
• Charity Compliance: Submit annual returns to the Charity Commission and Companies House.
• Project Support: Lead ad hoc financial projects as needed.
• Event Support: Volunteer at ESC events, supporting fundraising and engagement activities.

What We’re Looking For:

• 5 years of experience in management accounting.
• ACA/ACCA qualification (or equivalent) preferable.
• Experience in charity finance preferred.
• Proficiency in Sage, Word, Excel, and Microsoft Office.
• Strong numeracy and accuracy skills.
• Excellent communication skills.
• Ability to work independently and manage responsibilities effectively.
• Flexible and adaptable approach to tasks.

If you meet at least half of the requirements for this role, we strongly encourage you to apply!

Equity, Diversity, and Inclusion

Ealing Swimming Club is committed to equity, diversity, and inclusion, ensuring that opportunities within our organisation are accessible to everyone, regardless of background or experience. We value diversity and strive to create a welcoming and inclusive environment for all. Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible to be considered.

Location:  Hybrid working between the A+LUK Aldgate, London office and home

Salary:  £36,000 - £39,000 per annum

Contract: 12 months fixed-term contract and full-time

Closing date: 11.59pm, Sunday 15 June 2025

A great opportunity has arisen for a Research Operations Officer to join our research and innovation team in London. In this role, you’ll support the charity’s ambitious 5-year strategy, where we seek to accelerate progress in respiratory research and innovation by tripling public funding for respiratory research to £150 million each year and increasing our own investment in pioneering research and innovation.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Reporting to the Deputy Head of Research + Innovation, you’ll be at the forefront of shaping, developing and implementing our exciting new ‘Respiratory Leadership Academy’ (RLA). This aims to attract, develop and retain respiratory research and innovation talent in the UK, through funding, support, and networking for early career researchers. Your work will be instrumental in identifying the needs of early career researchers in lung research and supporting them to build successful careers.

You’ll have outstanding stakeholder management skills, inter-personal skills and the ability to engage and communicate with a wide range of individuals from different backgrounds and circumstances. A self-starter, you’ll have excellent organisation, prioritisation and time management skills, with keen attention to detail. You’ll have a degree in a relevant discipline or equivalent experience with a passion for, and understanding of, the academic research environment.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Decent, secure, and affordable homes are getting harder to come by, and there is widespread recognition and acceptance now that London needs more affordable homes, with The Government, The Mayor of London and the London boroughs rightly prioritising affordable housing.

What remains is a gulf between those who are attempting to deliver affordable housing and the communities that need these homes. This is the gap that London CLT successfully bridges, working with local people to create genuinely and permanently affordable homes and community spaces, putting Londoners back in charge of how their neighbourhoods positively develop.

Proud to be at the forefront of the Community Land Trust (CLT) movement, we were the first CLT in the capital to sell homes, starting with our flagship project at St Clements in Tower Hamlets with 23 homes, and then continuing with our first direct development at Citizens House in Lewisham with 11 homes. We also currently have projects across 6 London boroughs, with 34 homes built to date and a pipeline of 100+ new homes in development.

London (hybrid working – minimum 2 days in office per week)
£36,000 – £41,000 per annum (part-time, 2.5 to 3 days per week)

Our expectations for this new role are high.

We are looking for an individual who will ensure that the effective day-to-day operations and communications of London CLT run smoothly. Providing vital support across administration, governance, HR and project delivery, acting as a central point of contact for London CLT and taking ownership of our communications strategy, developing an annual communications plan and producing well-targeted, engaging content and communications for members and other priority audiences.

You will bring strong experience in operations, office management, administration and communications, ideally in the non-profit or social enterprise sector, with the ability to manage multiple tasks and priorities, and feel confident with IT and Office systems.

It would also be helpful and advantageous if you have experience working with community-led organisations, an understanding of social justice and community development principles or bring lived experience of housing challenges or connection to communities affected by the housing crisis.

If this appeals to you and you would welcome the opportunity to play your part in addressing what is arguably the biggest social issue impacting London, please do consider applying.

London CLT actively embraces diversity, promotes equality of opportunity and is determined to reflect the rich and diverse city that we represent, encouraging applications from all sections of society and communities.

Established in 1934 our client supports and develops nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The Academy was launched in 2020 and is the home for all scholarships, leadership programmes, academy membership and policy influence both in the UK and internationally. The Academy offers a comprehensive portfolio of leadership development opportunities, including prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.

We are searching for a team of Academy Operations Managers who will be responsible for ensuring all operational aspects of the Academy activities are seamlessly executed end-to-end. You will use your outstanding project management skills to plan, manage and deliver a portfolio of programmes, and your experience of change management and process improvement to play a pivotal role in transforming our business processes. Your exceptional attention to detail will ensure our participants, commissioners, Academy members, stakeholders and delivery partners experience our programmes and opportunities as truly world class. Providing joined-up cross-functional support for a wide range of programmes, opportunities and events you will make sure that we achieve our purpose of developing excellence in nursing and midwifery leadership.

As well as the management of multiple projects, your key responsibilities will include account and relationship management, process improvement and transformation, and the management of online, in person and hybrid events and logistics.

Successful candidates for these roles will be highly technically adept, have strong interpersonal skills with a strong commitment to achieving the highest quality standards, and have a commitment to uphold the values of the Academy in ensuring that participants in our programmes feel valued and have a truly transformative experience. 

This search is being lead by Prospectus, a specialist recruitment consultancy, to recruit for these vacancies. To apply please submit your CV preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Catherine Bunting at Prospectus. There is not a requirement at this stage to write a cover letter.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

This is a great opportunity to join the unique RCJ Advice - Citizens Advice & Law Centre. We have two court-based offices, at the Royal Courts of Justice on the Strand, and at the Central Family Court on High Holborn, although we mainly now provide advice by telephone and can therefore support people who are accessing any court in England and Wales. The post-holder can work a mix of both these locations (ideally around 3 days) and from home (around 2 days). 

This new role will take overall responsibility for these two court-based offices and the front-line aspect of these services. The role will manage a team of up to 3 employees, and will recruit volunteers, to deliver the work.

The main aims of this aspect of our operations are:-

• Providing a high quality first point of contact and initial triage service online, by email, telephone and in-person
• Providing an efficient and well-managed service between clients and in particular our volunteer solicitors
• Taking responsibility for our two offices to ensure they operate practically and safely for staff, volunteers and visiting clients
• Developing more efficient and technology-based solutions as to how to  run our front of house and triage service
• Having oversight of data collection at this initial triage stage 

The Project Manager/Business Analyst role forms part of the PMO Team. The role will include management of priority projects across the Stewardship agile change portfolio, as well as the analysis and improvement of business processes across Stewardship. The role will also work with our Technology team members to improve workflow, through identifying and resolving challenges and dependencies, enabling teams to more effectively deliver organisational priority projects and BAU activities. The successful delivery of projects and improving our business processes, is an essential part of enabling us to achieve our strategic objectives.

The role holder will work cross-functionally across the organisation to ensure we achieve our change targets, through delivering projects on time, to budget and required level of quality, as well as improving business processes across Stewardship Teams. You will be supporting the organisation to develop new agile, collaborative ways of working, and the role holder will need to help others understand the benefits of working within the Agile framework.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by: 

• Active membership of local church congregation. 

• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

This newly created role is part of a strategic restructure designed to strengthen our management team and deepen our impact. As our services have expanded in scope and complexity, we’re dividing a previously broad role Programme Manager) into two part-time positions to bring in more specialist expertise.

As Head of Advice, you will shape the strategic direction of our advice services, ensuring they align with Sufra’s wider mission and are fully integrated into our food aid provision. You’ll be our designated safeguarding lead, support fundraising initiatives and maintain compliance with funder requirements, and lead our efforts to remain a trusted, accredited provider (AQS and IAA).

Working closely with our experienced Advice Service Manager, you’ll also provide strategic oversight of Open ARMs, our programme supporting asylum seekers, refugees, and migrants to access language skills, healthcare, training, and volunteering opportunities—helping them build new lives in the community.

This is more than a job—it’s a chance to lead with purpose, influence real change, and be part of a passionate, values-driven team. 

Do you have experience in generating and sustaining charitable giving from individuals and nurturing a Friends scheme in the Arts education sector? Are you passionate about choral singing and its power to change the lives of children and young people and can you successfully advocate on our behalf to potential major donors?

The primary focus for the new role is to generate sustainable charitable giving from individuals, maintaining and growing our Friends memberships and developing significant income from major donors. We will also welcome input on stewardship of trusts and foundations if this is also your area of expertise.

We are a leading choral singing organisation and run residential summer courses for children and young people. Our artistic director, Ralph Allwood, founded the organisation 45 years ago, since when over 10,000 young people have benefited from our life-changing courses. Nowadays, around one third of students receive generous bursary support to attend a course and we also work with a range of partner organisations to encourage even more young people from diverse backgrounds to take part in our choral singing courses. We want to secure the future of the organisation and increase the number of students we can support by significantly growing our individual  giving.

We are looking for an experienced fundraiser to work up to 2 days per week on a freelance basis to help us move up a gear or two in terms of our fundraising, specifically to develop private giving from our extensive alumni network and the many successful individuals who feel music education at a young age made them the person they are today.

We have an office in central London but the job can be done remotely with occasional meetings with the General Manager, either in person or virtually.

Key information

Position: Head of Development, Friends and Major Donors

Reports to: General Manager

Key relationships: Artistic Director, Operations Manager, Assistant Director Rodolfus Choir, Communications Manager & Artistic Adviser, Chairman and Trustees

Location: Working from home with occasional visits to the office at King’s Place, London and meetings with donors c. weekly

Main goal: To launch our 45th anniversary year development appeal and manage fund raising through individual giving, Friends memberships and legacy donations and pledges, growing our charitable income in line with our strategy. 

About this role:

The main duties and responsibilities for the Heads of Development role are as follows:

INDIVIDUAL GIVING

· Maintain and build relationships with our donors, and identify new individuals who would like to see the Rodolfus Choral Foundation thrive

· Use our extensive alumni list to source and maintain donors

· Use contacts from the artistic director and trustees to generate new donors

·  Ensure that our top and potential donors are well looked after and researched, passing on key information to the Artistic Director and, where appropriate, arranging meetings between him and our donors

· Organise and co-host special donor events in unique venues

· Plan and help organise membership events for donors

· Help establish a legacy giving scheme for Rodolfus

· Have overall responsibility for reaching individual giving targets

· Ensure that data is accurately kept in our database in line with GDPR, and is harnessed to support our fundraising efforts

STRATEGIC PLANNING & REPORTING

· Develop a five-year Fundraising Strategy

· Set ambitious but achievable targets for each year, within the overall Rodolfus budget

· Contribute new ideas and find new opportunities for fundraising

· Produce quarterly fundraising updates for the Trustees

· Produce a fundraising report for the annual accounts, identifying strengths, weaknesses and areas for development in the Fundraising Strategy

TRUSTS AND GRANT-MAKING BODIES

· Liaise with the General Manager to ensure a coordinated fundraising plan and targets, in keeping with the artistic vision for Rodolfus

· Proof and submit applications and be the point of contact for Trusts and Foundations (this work is currently supported by the General Manager and a fundraising consultant)

GENERAL

· Attend Team and Board meetings as required

· Be a passionate advocate at all times for Rodolfus

· Adhere to all legal requirements relating to the General Data Protection Regulation (GDPR) as well as all other company policies and procedures

· Create a positive work environment, underpinned by the organisation’s values

· The list of responsibilities is not exhaustive and may be reviewed from time to time by the Trustees.

· The appointee may be required to perform duties outside of this as operationally required and at the discretion of the Board.

ABOUT YOU

We are looking for someone who:

· Is able to foster excellent relationships with major donors

· is positive, proactive, hard-working, innovative and ambitious

· is numerate, analytical, organised and has attention to detail

· is friendly, approachable and collaborative

· happy working in a small but dedicated team

· happy to travel regularly when required for donor and team meetings

Essential Criteria:

· excellent interpersonal skills

· experience of developing positive relationships with donors

· proven success in securing major donations

· experience of prospective donor identification and initial approach

· outstanding communication skills, both spoken and written

· experience in budget management

· good attention to detail

· excellent personal organisation and time management

· experience of working efficiently and effectively on their own as well as in a team

· understands the arts sector

Closing date: Midday on 23rd June 2025

Interviews: First round interviews will be held online on w/c 30th June 2025

Second round interviews will be held w/c 7th July 2025

Interim Director of Finance & Operations
12-month rolling Contract | Hybrid – London (1 day a month in office)

Harris Hill is delighted to be partnering with a leading membership organisation in the search for an Interim Director of Finance & Operations. This is a rare opportunity to join the senior leadership team during a time of strategic change, providing critical direction across finance, HR, operations, and governance.

The role

This senior position is perfect for an experienced finance leader who thrives in a dynamic, values-driven environment. You'll be responsible for embedding a sustainable financial framework, managing day-to-day finance functions, and supporting broader organisational strategy. You'll also act as Company Secretary and a key liaison with the board and Finance, Audit and Risk Committee.

Key areas of focus:

• Lead and implement a robust financial governance model
• Oversee budgeting, forecasting, and year-end audit processes
• Line manage finance and HR leads, ensuring smooth operations and high morale
• Support strategic planning, risk management, and data protection compliance
• Evaluate the long-term structure of the finance function, including outsourcing options
• Serve as a trusted advisor to the CEO, SMT, and board

Candidate profile:

• Proven track record in senior finance leadership, ideally in the charity or NFP sector
• Strong knowledge of charity compliance, risk, and governance
• Comfortable operating at both strategic and operational levels
• Inclusive leadership style and commitment to EDI values

Offer & Benefits:

• 27 days annual leave + bank holidays + Christmas closure
• 7% employer pension contribution (3.5% employee)
• Hybrid working – only one office day required per month
• Wellbeing package including 24/7 GP access, counselling, and more
• Professional development support

This is an urgent hire with interviews taking place on a rolling basis.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!

BUSINESS CHANGE MANAGER

Salary: £40,000 - £44,000 per annum

Reports to: Head of ETP Business Transformation

Department: Marketing, Fundraising & Engagement

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Employment type: 18 month fixed-term contract

Working hours: 35 hours per week

Closing date: Tuesday 3 June 2025, 23:5

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.

We have an exciting opportunity for someone to join us as a Business Change Manager. We need you to help develop and deliver a strategic and joined up change management plan across a number of marketing technology system changes that we're making. In this role you'll play a critical role ensuring the charity and our people are ready for these system changes, that our people receive the training they need to use these new tools and are supported as they embed the new systems in their work.

What will I be doing?

• Supporting the Senior Business Change Manager to develop and deliver a strategic change management plan that drives sustained adoption of multiple new marketing technology systems

• Applying the Prosci® ADKAR methodology throughout the change lifecycle, to deliver a consistent and best practice approach to change management

• Conducting change impact and readiness assessments to inform the change management plan and address preventable risks.

• Effectively communicating and engaging with key stakeholders to help deliver the change, whether as people managers or as system users.

• Defining creative and adaptive solutions to drive adoption and sustained system usage, to achieve planned outcomes.

What skills are we looking for?

• Experience of delivering change management plans to implement new technology systems, preferably in large digital transformation programmes

• Proven track record managing the people side of change to achieve desired results

• Experience developing, delivering, evaluating and iterating change management plans that has led to successful adoption of changes, preferably within a large organisation

• Knowledge of, and experience applying, business change principles, frameworks, tools, and techniques to achieve required outcomes and benefits (e.g. change impact & organisation readiness assessments, behavioural change mechanisms, change resistance and interventions etc)

• Demonstrable experience engaging and influencing stakeholders across diverse business areas

• Strong communication skills with the proven ability to communicate complicated information in a simple and straight forward way.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Job title: Executive Assistant
Reports to: CEO and Senior Manager, Team & Operations
Salary: £36-40k pro rata, dependent on experience
Location: Russell Square, London (office-based role)
Hours: 21 hours per week, Mon-Fri, times to be discussed but preference for some hours every day
Length: Fixed term 12-month contract

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated and pro-active individual to join us as Executive Assistant to the CEO and Senior Manager, Team and Operations. The role will support the Society’s activities by providing direct assistance to the Leadership team, managing communications with our growing network of key volunteers and working with the CEO on fundraising strategies.

The role will require someone who has excellent organisation, time management and administrative experience, and some experience working in the charitable sector (knowledge of fundraising an advantage). The successful candidate will work on their own initiative and multi-task across a number of different projects at any one time. The role will involve some analysis and data management, and may involve working to tight deadlines, as well as coordinating work across internal and external stakeholders.

Main duties of the role will include:

• Administration of Committee and Board meetings, AGMs and other Governance-related activities
• Conducting fundraising research, working with the CEO on fundraising strategies
• Desk research on relevant projects for the society
• Organisation of volunteers, including communication planning, data management and updating records
• Supporting the team on the centralisation and recording of key project deliverable dates
• Providing strategic and administrative support for the Society’s planning tools
• Data analysis and presentation – e.g., from surveys, internal datasets or research
• Some calendar management – e.g., ensuring prep or post-meeting follow up time is scheduled in for leadership team, and reminding them of important tasks and deadlines
• Provide authorisation channel for CEO approvals, including costs, contracts, expenses, etc.
• Supporting the Senior Manager, Team & Operations and the CEO with partnership management and deliverables
• General support as requested from CEO or Senior Manager, Team & Operations
• Any other reasonable tasks as deemed appropriate by CEO or Senior Manager, Team & Operations

Essential Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and maintaining relationships with stakeholders at all levels
• Good analytical skills with the ability to identify key points from complex material or information
• Discretion and professionalism at all times, but particularly when dealing with confidential or sensitive information
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
• Exceptional use of written and spoken English
• Experience as a Personal Assistant, or relevant managerial role, in an office environment
• Flexibility and willingness to work under own initiative

Desirable Skills:

• Knowledge of charitable sector and/or global health
• Experience as an Executive Assistant for a busy individual or team
• Fundraising knowledge
• Analysis and organisation of multiple datasets

The deadline for this role is 5pm BST 30th June, but we will be interviewing candidates as applications arrive so may close the recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us.

No agencies please.