Membership Organisations Jobs
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Using Anonymous Recruitment
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Do you have a deep understanding of voluntary sector groups? Are you passionate about inclusive communities and effective systems change?
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about working towards inclusive communities and greater social justice for all. This role works with groups from across all Barnet’s diverse communities, and all work needs to be undertaken through an equality and access lens. Therefore, we’re looking for someone with a demonstrable commitment to the social model of disability and disability equality, and an ambition to contribute to a fairer society for all. We also particularly welcome applications from global majority candidates, who are currently underrepresented in our organisation.
The successful candidate will lead on delivery of our voluntary sector support activity, working as part of our award-winning Barnet Together partnership with Young Barnet Foundation and Groundwork London. Managing a team of two, you will ensure we continue a strong delivery of our offer and that we increase membership and engagement, and act as Inclusion Barnet’s Operational Lead within the partnership. You’ll undertake some delivery yourself, supporting groups with funding applications and more complex governance queries. You’ll also convene Barnet’s Environmental Network, and attend some key local meetings to provide representation of the sector’s views.
To succeed, you will either have previous experience of supporting community groups in a sector support role, or solid experience of third sector management, governance and fundraising. You’ll be keen to coach and develop more junior members of your team in these skills, excited by the challenge of delivering this unique service and keen to build on the success of Barnet Together to date.
You’ll be a collaborative, coaching manager; a great relationship builder with tact and emotional intelligence, and a champion for the contribution of the sector. In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
This is a UK based role, and there will be a need to spend two days on average in Barnet. We encourage flexible working to suit your work/life balance preferences where possible. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification.
Please explain why you are the right person for this role in your cover letter.
The client requests no contact from agencies or media sales.
Salary: Up to £41,000 per annum plus generous benefits
Contract: One-year maternity cover, full-time
Location: Victoria, London (hybrid working with one to three days in the office each week)
Closing date: at 12 noon, Thursday 08 August 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers is digitally transforming, and the digital team, which sits within the Communications directorate, is a key part of making that happen. This Senior Digital Officer role supports the ongoing strategic development of the organisation in key digital marketing areas, including website, analysis and evaluation, audio-visual outputs, eMarketing, and social media. The role will also support wider membership communications activities.
A substantial part of this maternity cover role will be supporting the senior digital manager deliver the organisation’s new website. This will entail project managing the website redevelopment work and launch, working closely with our digital agency as well as with colleagues withing NHS Providers. Alongside this, you’ll be supporting work on our new content strategy, ensuring our digital channels reflect the outcomes and working on development of analysis and evaluation across the organisation.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
The client requests no contact from agencies or media sales.
The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
We’re currently looking for a Membership & Operations Assistant to join our busy team. Our offices are based on Bedford Row / Theobalds Road in Holborn, London. The role offers some potential for hybrid working after initial training.
The role
As part of our member services team, you will assist with the smooth-running of activities in our London office. We’re looking for a tech-confident person to help with routine membership and database processes. A high level of accuracy and attention to detail is required.
The successful candidate will be responsible for fielding incoming calls to the SoA and emails to the info@ email address, as well as updating member records. And as we’re just about to implement a new membership database, you will assist the team with testing and introduction across the organisation. The successful candidate will also be supporting in building management, staff and tenant needs in addition to deputising in the absence of the Head of Operations.
Key responsibilities
• Supporting Membership with communication via email and telephone
• Advising prospective members on how to join and manage payments
• Forwarding queries and contracts to the advisory team
• Issuing Public Liability Insurance documents
• Issuing replacement membership cards
• Inputting and processing applications
• Sending correspondence to applicants regarding membership
• Assisting with larger monthly processes, including but not limited to:
o sending subscription reminders
o data checking
o importing data to Mailchimp
o sending Direct Debit correspondence
• Assisting the team with the testing of the new database
• Packing and posting materials for external stakeholders
Additional responsibilities
• Opening and closing of the reception area on specific days.
• Handling incoming and outgoing mail and receipt of packages for the SoA and our tenants.
• Maintaining kitchen supplies and ensuring that this area is kept clean and tidy throughout the week.
• Being on hand to take care of any day-to-day issues which arise.
• Providing support to the Head of Operations which may be wide in scope.
• Assisting with events as required by the Head of Events or Head of Operations.
• Any other task reasonably requested from the Management Team at SoA.
Essential skills and experience
• Excellent call-handling and communication skills.
• High accuracy and attention to detail.
• Ability to prioritise work effectively and to complete tasks to strict deadlines.
• Ability to work both in a team and independently.
• A friendly and approachable manner, with a can-do attitude and a common-sense approach.
• Previous database experience, an advantage if this is within a Membership organisation.
• Familiarity with Office 365, particularly Teams, Outlook and SharePoint.
• High accuracy and attention to detail.
• Ability to manage issues in a calm manner.
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
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The client requests no contact from agencies or media sales.
If you’re passionate about creating a supportive and resilient VCSE community and have a knack for fostering connections, we’ve got just the role for you.
Building connections and relationships is the foundation of a lot of Nova’s work. We’re a local charity that provides a range of services to support, grow and empower a vibrant Voluntary, Community and Social Enterprise (VCSE) sector in Wakefield District, with everything from specialist advice to funding.
The Membership and Networks Coordinator is a brand new role in the Nova team, so there’s lots of room to get stuck in and make it your own. We’re a friendly bunch to work with (100% of staff said they enjoy working at Nova in our latest staff survey!) and you’ll get a range of brilliant benefits.
So, what does this role involve?
The Coordinator will be the go-to person for our members, helping to build strong networks, share best practices, and make sure everyone's voice is heard.
Here’s a quick insight into what the Coordinator will be busy with:
- Develop, manage, and support VCSE sector networks to ensure effective collaboration and communication.
- Represent the VCSE sector at meetings, forums, and events, advocating for its needs and interests.
- Develop and deliver training sessions, resources, and toolkits to enhance the skills and capabilities of network members.
- Work with colleagues to increase engagement and involvement within Nova’s membership.
What are we looking for in our new Membership and Networks Coordinator?
- Excellent interpersonal and communication skills.
- Significant experience in the VCSE sector, with a strong understanding of the challenges and opportunities facing VCSE organisations.
- Proven experience in network management, stakeholder engagement, and capacity building.
- Strong project management skills, with the ability to plan, implement, and evaluate activities effectively
- Proven experience of building and maintaining effective relationships with a range of stakeholders.
Take a look at the Person Specification on our website for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.
What do we offer?
- 28 days holiday per year plus bank holidays
- Blended home and office working
- Flexible working hours
- Employee Assistance Programme
- Staff Rewards Programme
- 5% salary contribution to a pension scheme
- A range of enhanced policies and practices to ensure a supportive and inclusive workplace
- Competitive salary and annual pay reviews
We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.
Closing date: Wednesday 21 August at 12pm
Interview date: Tuesday 3 September and Wednesday 4 September
We're a local charity that supports Voluntary, Community and Social Enterprise (VCSE) organisations in Wakefield District to thrive.
The client requests no contact from agencies or media sales.
The British Psychotherapy Foundation (bpf) is looking for a Membership & Engagement Officer (to cover a period of maternity leave). The successful candidate will communicate directly with and engage bpf members, maintain accurate membership details in our CRM, complete general membership administrative tasks, update the members’ area of our website, manage the bpf members’ forum, support with member events, and work with the Director of Engagement, Marketing & Communications to develop the bpf’s overall membership offering/benefits.
The British Psychotherapy Foundation is in a period of considerable growth and we are looking for an experienced Membership and Engagement Officer to support and develop our membership service. This role will be well-suited to an ambitious self-starter, who has a desire not only to take ownership of our current membership activities but also to refine them. The right candidate will be adept at problem solving, highly organized, diligent (with a respect for confidentiality and GDPR guidelines) and will be committed to delivering excellent customer service to our members at all times. Previous experience working at a membership organisation is desirable.
The post-holder will play a pivotal role in keeping our members informed of the latest news and member benefits, promptly supporting members with queries, listening to member feedback, as well as maintaining accurate CRM records.
bpf staff enjoy the flexibility of working in a hybrid format, and we pride ourselves upon taking ownership of our individual responsibilities, supporting one another, respecting boundaries, respecting diversity, taking initiative, and coming up with creative solutions.
The post-holder will report to the Director of Engagement, Marketing & Communications, who will be on hand to offer guidance and support whenever required. This is a fantastic opportunity to make a considerable impact at the bpf and to develop your career with us as we continue our growth.
Benefits of working with us:
- Competitive salary
- Pension
- Substantial annual leave entitlement, plus bank holiday
- Flexible working arrangements
- Access to travel loan facility
- Friendly colleagues and pleasant office environment, close to the Tube
The client requests no contact from agencies or media sales.
Are you passionate about gender equality and women's rights? Do you have a knack for building vibrant communities and a strong understanding of fundraising? The Fawcett Society is looking for a dynamic Membership Lead to join our team!
Fawcett values equality and is committed to becoming an anti-racist organisation. We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. In the case of a tie-break situation, we will use positive action on the basis of race and/or disability.
Position: Membership Lead
Location: This is a hybrid role (Office in Angel, London) with applications from remote candidates welcome. Remote postholders would be expected to pay for their own travel to our office or alternate London venue. We anticipate this to be approx. once every two months for team meetings or for Fawcett events.
Salary: £32,000 per year (pro rata – full-time hours are 37.5 per week)
Hours: Part-time (25 hours per week)
Reports to: Head of Trusts and Membership
Why Join Us?
- Make an Impact: Help grow and engage our membership community.
- Collaborative Environment: Work with a passionate team dedicated to gender equality.
- Flexible Working: Choose remote or hybrid working to suit your lifestyle.
About The Role:
- Engage and Inspire: Create compelling content to engage our movement of members.
- Drive Growth: Develop strategies to increase membership retention and growth.
- Collaborate: Work closely with colleagues to align membership initiatives with our mission.
- Lead with Confidence: Champion our membership programme and contribute to strategic decisions.
What We're Looking For:
- Strong Organiser: Manage daily operations and multiple projects effectively.
- Great Communicator: Engage and inspire diverse audiences.
- Data-Savvy: Use data analysis to inform strategies and track success.
- Creative Thinker: Innovate to attract and retain members.
Application Process:
To apply, please view the recruitment pack on our website and follow the online application instructions. We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed.
Closing Date: 11.59pm, Monday 29th July 2024
Interview Dates: Please keep time available on 1st and 2nd August when all interviews will be held.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential
![Fawcett Society logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/uhccooi3vmk_2024_06_04_02_48_43_pm.jpg)
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The client requests no contact from agencies or media sales.
Are you passionate about inclusion and human rights? Do you want to be part of bringing people together to work for change?
We are looking for someone to be a Membership and Engagement Lead in our small team that works with hundreds of members to help them promote and build Good Lives with people with learning disabilities.
Learning Disability England works hard to be member-led and this post plays an important role in that. They are responsible for making sure all our work with members, partners, and the wider community demonstrates Learning Disability England’s values in action.
We have two part-time Membership and Engagement Leads in our team. They work together to support members and the movement for change.
One of our Membership and Engagement leads is going to be leading a national project for the next year. This post is currently temporary to cover that secondment.
About Us
We are a small staff team of 7 people mostly working part time. All of us are home based and work flexibly. Annual leave entitlement is 27 days plus Statutory Holidays pro rata
There are different lead roles in the team but being small we support each other and work with members and partners to achieve as much as can together.
Learning Disability England is a membership organisation that brings together people with learning disabilities, family members and people in paid roles to make a difference together.
Being led by what is important to our members is central to how we work. Working closely with the Representative Body and other team members to support being member led is an important part of all our jobs.
Diversity matters to us. We particularly welcome applications from people from Black, Asian or minority ethnic backgrounds as they are currently underrepresented in our organisation.
We will be conducting online interviews on 29 August 2024
The client requests no contact from agencies or media sales.
ARU Students’ Union - Director of Membership Services
Reports to – Chief Executive Officer (CEO)
Salary - £51,590.12
Location – Cambridge or Chelmsford (this is flexible), with travel to Peterborough, Chelmsford and London
Are you interested in being the Membership Services Director for a diverse, ambitious, and forward-thinking charity?
If so, were looking for a student focused, innovative leader to join our senior leadership team at Anglia Ruskin University Students’ Union.
About ARU Students' Union
ARU Students’ Union is the representative body for ARU’s 33,000 students. We are a not-for-profit charity employing 56 full-time staff located across campuses in Cambridge, Chelmsford, Peterborough and London who work with 5 full-time and 3 part-time elected student Sabbatical Officers to deliver a wide range of services and representative functions to a burgeoning and diverse student community.
ARU prides itself on delivering an education that is student-centred and diverse. It’s an ambitious institution with a genuine commitment to widening participation and supporting the work we do for students. We’re proud of the strong collaborative relationship we have with the University, and continuing to nurture this relationship will be a key priority for the future.
We have a highly motivated and knowledgeable staff team who use their unique talents and skills to support a range of opportunities, events and communities for students, as well as an expert advice service, and training and support for student leaders. We have over 100 student led clubs and societies so there is something for everyone from sports and social clubs to representation and democracy societies. We are also proud to have a free, independent advice centre that not only offers advice on academic issues, but also proactive advice on housing and money.
This is an exciting time to join the Students’ Union. We have plans for future growth and diversification, bringing opportunities for innovation, positive change and having an even bigger impact on students’ lives.
About the Role
We are searching for a new senior leader to be responsible for the strategic development and operational management of our membership activities. This role is not just about maintaining the status quo but about reimagining and diversifying our membership services in line with student community needs.
The successful candidate will be an inclusive, collaborative, and empowering leader, with high levels of emotional intelligence and a genuine passion for innovation and inclusion. You will also have experience in building and maintaining strong, influential relationships at all levels of an organisation. This role will require an innovative mindset, helping us to try new and creative ways of engaging with and developing trust between our students and the University.
Our new Director of Membership Services will need to be able to work well with student leaders, providing them with support, guidance, and mentoring, whilst also being able to challenge in the right way at the right times.
The ideal candidate will be both strategic and hands-on, with an ability to develop our excellent service standards, performance and delivery across our full range of membership services.
We believe in supporting a positive work-life balance, and giving our people the support, flexibility and direction required to thrive. Our talented colleagues are proud of who they are, and are empowered to bring their extraordinary talents, diverse lived experiences, and authentic selves to work.
If you're passionate about developing new ways of delivering student engagement in membership services to improve student influence and experience for a thriving community, we'd love to hear from you and receive an application.
Closing Date: Monday, 5th August 2024 (12 pm)
First Stage Interviews (Remote): Wednesday, 14th August 2024
Final Interviews (In-person): Wednesday, 28th August 2024
How to Apply
Please click 'Apply’ to be redirected to our website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.
For an informal conversation about the role and application process, please contact Nida Ashraf at Atkinson HR Consulting.
Are you an experienced Membership Manager looking for your next challenge?
Do you have an excellent knowledge of databases, membership processes and relationship management?
Do you enjoy leading, managing and motivating teams?
If you answered yes to these questions, this role might be for you.
This role will lead the SoA’s newly merged Membership and Author Communities team, providing strategic direction and support and delivering results based on agreed priorities.
Working in partnership with the Membership Manager and Local Groups Manager, the Head of Membership and Author Communities will focus on developing and delivering strategies to increase member recruitment, retention and satisfaction.
Please view the JD for full information on responsibilities around the role.
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
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The client requests no contact from agencies or media sales.
About the Role: 2 year Fixed Term Contract
We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and their volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting reform work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed may change as the reform work progresses.
About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.
Closing date: Midday - Wednesday 31st July 2024
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
About the Role: 2 year Fixed Term Contract
We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and their volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting reform work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed may change as the reform work progresses.
About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.
Closing date: Midday - Wednesday 31st July 2024
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
About Us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.
Job Purpose:
The purpose of this role is to project manage the WAGGGS European Guide Conference (EGC) and the Europe Guide and Scout Conference, jointly with the World Organization of the Scout Movement (WOSM) and the Vienna Scouts.
More about the event:
The EGC and the EGSC are delivered together as a 4-day event with some elements online. The event will take place in Vienna, Austria in July 2025 in partnership with the host organisation, the Vienna Scouts. This is the main platform for decision makers in our 42 European Member Organisations to gather for networking and consultation on the direction of travel. The International Commissioners (IC) Forum will take place from 5-8th December in Malta and is the platform for stakeholder engagement prior to the conferences.
Key Responsibilities:
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Project manage the delivery of the in-person EGC to ensure that the event fulfils the objectives and is delivered on time and within the WAGGGS budget.
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Manage relationship with WOSM and the Vienna Scouts to ensure communication is smooth and that WAGGGS’ input to the EGSC is provided within agreed timelines.
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Build and manage relationships with WAGGGS staff, volunteers, partners and Membership Organisations, including working closely with volunteers around the Conferences.
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Manage the budget for the EGC.
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Manage logistics and coordinate the content of the EGC in collaboration with Europe region staff team and volunteers. Support the EGSC with these elements.
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Support the development of the event risk assessment.
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Oversee the conferences’ circulars in collaboration with communications colleagues.
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Coordinate and monitor conference planning team in collaboration with the conference Lead.
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Ensure the conferences comply with WAGGGS visual identity.
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Support with the registration process and conference inbox where needed.
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Create an evaluation survey and draft the final EGC report in additional to providing input into the EGSC report.
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Support the organisation of the IC Forum in partnership with the lead organisation, WOSM and the host organisation, Malta Guides and Scouts. This will include final logistics & final content planning arrangements, input into post-event evaluation.
This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The line manager may stipulate other reasonable requirements. The job description will be reviewed regularly and may be subject to change. Applicants must have the right to work in the country they are based in.
The client requests no contact from agencies or media sales.
Job Title: Connect Membership Officer
Salary: £27,914 Per Annum plus £345 Home Working Allowance Per Annum
Hours & Contract: 16 Hours per week - Fixed Term Contract for 6 Months
Location: Homebased anywhere in UK with occasional travel to in person events
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
This is an exciting opportunity to undertake pivotal role as Membership Officer with Connect. The successful applicant will have a strong administrative background with excellent customer service skills and time management. As the first point of contact for Connect you will have a key role to play in promoting the services of the scheme and encouraging membership and engagement. This will be a fulfilling role as your professional skills will potentially have direct impact on the success of initiatives and activities provided for the benefit of Connect's care experienced members.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Membership Officer will include:
- Being the first contact for promoting the benefits Connect Membership to potential members.
- Providing assistance and/or signposting for members communications and enquiries.
- Working closely with the Connect Lead and other internal colleagues create administrative systems and processes supporting membership.
- Data collection and analysis, requiring exemplary record keeping.
- Assisting with organising events and other membership activities.
- Supporting quality assurance processes within the Connect programme by establishing new and / or refining existing systems.
- To work closely with TACT colleagues to enable Connect's strategies and objectives.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays (pro rata).
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Membership Officer may be homebased within England, Scotland or Wales and may be required to travel to face-to-face meetings occasionally for training and team wellbeing events.
A Standard / Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Wednesday 14th August 2024
Interview Date: 20th and 22nd August 2024 - Afternoons only (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
The Role
This is a fantastic opportunity to join a busy and vibrant team. We are looking for someone who is passionate about brand and communication and has wider marketing experience.
This is an exciting and varied role where your expertise and knowledge will be used to great effect, to make a real impact within our organisation.
We want a Brand and Membership Communications Manager who can work effectively and efficiently with internal teams and external agencies to maintain our brands high standards.
What we're looking for
We're looking for someone with significant experience of brand management for a professional organisation and a solid understanding of latest trends and best practice.
You'll need to have effective line management and coaching experience with the ability to inspire the best results in a continually changing environment.
You'll need a proven track record of clearly conveying brand attributes and values, including crafting effective messages that bring a brand to life.
We want someone with significant experience of generating insights from data and research, and using that to inform decisions
You'll have experience of agency / freelancer management and the ability to translate company requirements for brand and design into effective outputs
As a person, you'll be self-motivated, flexible, proactive and highly collaborative, with the ability to work with colleagues at all levels across the organisation.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working (minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Chloe Cooper