Membership organisations jobs

Finance Manager

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability smart.
• We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people and also benefit business.

The role

Business Disability Forum has recently restructured its corporate services function.

The Finance Manager role will be a pivotal position in the newly formed Resources Directorate. This role will work closely with the Resources Director and lead on financial management.

In addition, the Finance Manager will have the remit to optimise and innovate our ways of working by embedding controls, automating processes (where feasible), optimising the use of our systems and streamlining financial reporting.

The requirement

• Strong knowledge and understanding of FRS102, Charities SORP, PAYE and VAT through experience and/or accountancy qualification.
• Experience of preparing monthly management reporting and year end accounts.
• Proven ability to prepare insightful management information packs including KPI’s and dashboards.
• Advanced use of excel formulas.
• Ability to work collaboratively with peers to deliver budgets, forecast and project level analysis.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to jobs @ businessdisabilityforum .org .uk

• Closing date for applications: 22 June 2026.
• First interviews are planned for the week commencing 29 June 2026.
• Second interviews are likely to take place in the week commencing 6 July 2026.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email a hr @ businessdisabilityforum .org .uk or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.

The Role

The Law Society of England and Wales is looking to recruit a Membership Project Executive to join our Membership Engagement & Services Team.

The role will provide project and stakeholder management and coordination in relation to events, meetings and content, including video, website, social media and enewsletters. The role supports the operations of a team of engagement managers to deliver on an ambitious annual programme tailored to different membership segments. The role proactively maintains accurate trackers, templates, schedules, action plans and dashboards, documents team processes, performs research and analysis, prepares draft documents and programmes, plans and organises the delivery of events, meetings and content, and works closely with members and internal stakeholders.

Please refer to the Job Description for further information.

What we're looking for

We are looking for highly organised and experienced planners in relation to events organisation and content delivery. You will have an excellent eye for detail, a proactive approach, anticipate issues before they arise and demonstrate excellent research, analytical, communication and writing skills. You will have excellent stakeholder management skills and be able to work with limited supervision. You will thrive on managing competing priorities across a portfolio of cross-organisational projects while consistently delivering excellent outcomes.

What's in it for you

This is an excellent opportunity to contribute to and impact a purpose-driven organisation. You will join a strong brand committed to promoting equality, diversity and inclusion, and a culture of clarity, trust, excellence and respect.

We operate a hybrid working environment (2-3 days per week in the office), a generous flexible benefits package, a supportive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

The Role

This is a great opportunity to join the Law Society Library team, leading on the development of our collections and shaping a high quality, responsive legal collection and research service for our 200,000 members.

The successful candidate will play a key role in delivering our legal enquiry service, handling varied research requests for cases, legislation, precedents and more. Your expertise will maintain the integrity of our unrivalled collection of current and historic law, ensuring it meets the evolving needs of the legal community we serve.

The Law Society is the membership body for the legal profession and our members are at the heart of what we do. In this role, you will work directly with them to deliver excellent research and collection services that support their legal practice and professional excellence.

Please refer to the job description for additional information.

What we're looking for

You will have proven experience of legal information enquiry work and of research using hardcopy and online databases.

You will have strong analytical skills to assess collection needs and make informed decisions based on your extensive knowledge of current UK legal information resources.

Your positive professional attitude and proactive approach, will enable you to take the lead on collection development projects, adapt to new challenges and take the initiative with creative solutions.

With excellent communication skills and customer service experience, you will confidently work with our members and colleagues to deliver our fantastic professional enquiry service to the large membership of solicitors across England and Wales.

What's in it for you

The Talent Set is delighted to be partnering with a fantastic membership organisation to recruit an Internal Communications Executive. This is an exciting opportunity for a proactive and creative communicator to support the delivery of engaging, timely, and impactful internal communications that strengthen colleague engagement and organisational culture.

Role Overview
The Internal Communications Executive will develop and deliver engaging internal communication strategies, ensuring consistent and effective messaging that supports organisational goals. The role involves creating content that resonates with diverse audiences and enhancing internal engagement.

Key Responsibilities

• Create, review, and distribute internal communication materials through various channels.
• Collaborate with stakeholders to understand communication needs and tailor messages accordingly.
• Manage and update internal platforms, ensuring accuracy and accessibility of information.
• Monitor communication effectiveness and gather feedback to improve engagement strategies.
• Support organisational initiatives through targeted communication campaigns.
• Maintain a positive tone that aligns with company values, promoting transparency and inclusivity.

Person Specification

• Proven experience in internal communications within membership associations or similar industries.
• Excellent written and verbal communication skills, demonstrating clarity and professionalism.
• Ability to produce engaging content suitable for diverse audiences.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Creative thinker with attention to detail and a proactive approach.
• Ability to work collaboratively across teams and contribute ideas to strengthen organisational culture.

What’s on Offer
Salary: £31,000–£35,000 per annum

Hybrid Working: Flexible hybrid in London

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

£59,656 per annum (London based) or £54,887 per (non-London based) + excellent benefits

Remote or London based (must be able to attend the London office at least twice per month if remote working)

The Royal College of Speech and Language Therapists (RCSLT) is seeking a Head of Membership to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Membership Team delivers an indispensable, personalised and insight‑driven experience. Our vision is for every therapist to feel supported, connected and valued through exceptional service. We empower members at all stages of their careers by linking them to the right resources and communities and supporting them through key transitions. We own and lead the Member Value Proposition (MVP) to ensure members feel they receive strong value for money, protecting the organisation’s core income stream.

Reporting to Director of Membership and Communications, the post holder has delegated authority for operational membership decision‑making, acting as the organisational steward of the Member Value Proposition and representing member needs across the organisation. The post holder is to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

The role is also responsible for implementing a clear, insight‑informed membership plan that supports retention, value for money and the effective delivery of the organisation’s core membership fee income stream, ensuring high‑quality experiences and strong cross‑organisational alignment.

What we are looking for

We are looking for a strategic and collaborative Head of Membership who can lead and evolve our membership and engagement function. The successful candidate will bring a strong understanding of membership lifecycle management, value proposition development and insight-led decision-making, with the ability to translate data into clear priorities and improved member experiences. They will have proven experience leading teams and managing people in a fast-paced, changing environment and working cross-functionally to achieve organisational goals. Confidence in using and championing CRM systems as a core organisational asset is essential, alongside a solid understanding of data protection and GDPR.

The ideal candidate will be an effective communicator and influencer, able to present recommendations to senior leadership and build strong stakeholder relationships. They will be skilled in driving digital adoption, supporting teams through change and embedding continuous improvement approaches. A calm, structured and solutions-focused mindset is key, as is a commitment to a member-centred approach and high-quality service delivery, including oversight of complaints processes.

Please see the job description brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

Should you wish to discuss the role in strict confidence, or for more details about the role, please contact Lorna Lewis by email.

For more information and to apply, please visit our careers page via the apply button.

Closing date: 9.00am on Tuesday, 26 May 2026.

Interview date: w/c Monday, 8 June 2026 (in person in our London Bridge Office).

There will be a task that will be needed to be completed as part of the interview process.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Role Overview

The Talent Set are delighted to partner with a brilliant membership client of ours looking for their next Senior Membership Executive role. This position is pivotal in nurturing member relationships, managing engagement initiatives, and supporting the growth of the organisation's professional community.

Key Responsibilities

• Build and maintain strong relationships with existing members to foster engagement and retention.
• Develop and implement membership acquisition recruitment and retention strategies to support organisational goals.
• Organise and coordinate events, webinars, and activities that add value to members’ experience.
• Manage membership data, ensuring accuracy and timely updates in the organisation’s CRM system.
• Provide high-quality customer service and support to members, responding to enquiries promptly.
• Collaborate with marketing and communications teams to promote membership benefits and initiatives.
• Prepare reports and feedback to inform strategic decisions around member services and growth.

Person Specification

• Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
• Strong organisational and time-management skills to handle multiple priorities.
• Experience using CRM or membership management systems.
• Ability to work collaboratively within a team and independently when required.
• Analytical mindset with attention to detail and data accuracy.
• Proactive approach to problem-solving and delivering member-focused solutions.
• Adaptability and enthusiasm for working in a dynamic environment.

What’s on Offer
6 month contract 
£35-40k (yearly equivalent)
Hybrid Working (2-3 days in Central London)

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are seeking a self-motivated Member Support and Administrative Assistant to play a key role in our friendly team. The successful candidate will liaise with colleagues across the organisation focused on membership, communications, marketing and delivery, and as a result get invaluable insight into these functions. Once established in post the successful candidate will also benefit from our nine-day fortnight working pattern (providing a long weekend twice a month).

Background Information

PSHE (personal, social, health and economic) education is the school curriculum subject that prepares pupils for life and work.  PSHE lessons cover some of the most pressing issues facing young people today including mental and physical health, relationships, staying safe online, economic wellbeing, careers and the importance of equality and diversity.

The PSHE Association is the national body for the subject. A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training and guidance. We work nationally to raise PSHE standards for all children and raise its status on the curriculum. This includes working in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us and we are expanding our services to meet growing demand.

Role description

The applicant will be expected to take on a variety of responsibilities associated with supporting our national membership of PSHE education teachers and other professionals. This will include fielding phone and emailed member queries in a timely and friendly fashion and logging queries and activities on our membership database. The role will also include supporting the organisation and administration of the office, including processing memberships and payments, and maintaining and updating our database of contacts, supporting online training event bookings and logistics as well as supporting the team as required.

Please see below for a full Job Description and Person Specification

Terms of Reference

The post is offered on a full time basis, on a permanent contract with a six-month probationary period. The salary will be £28,500.

At the PSHE Association, we believe in a healthy work-life balance. That is why we offer a nine-day fortnight working pattern, giving our team every other Friday off (in other words a long weekend twice a month). We believe this gives employees more time to recharge and more time for what matters to them. This shorter working week benefit (equivalent to 32 hours per week on full pay) kicks in once employees have successfully completed three months of their probationary period, with a standard 35-hour working week in place up until that point. 

Our offices are based in central London, close to Russell Square, and this is where the role will be primarily based alongside some days of the week working from home.

How to apply

To apply please send a CV and covering letter using Charity Job by Monday 8th June at 9AM.

Shortlisted candidates will be invited to attend an online interview on Monday 15th June with the possibility of a second interview on Thursday 18th June in our London offices.

The cover letter is an important part of the process, and we will not consider any applications without a cover letter attached. This letter should provide an overview and personal reflections about why you meet the criteria and how your skills and experience are applicable. We therefore request that no AI tools are used in its composition.

Are you a qualified finance professional looking to combine technical expertise with purpose-driven work? I am recruiting for an interim Financial Accountant to join a globally recognised organisation. This is an excellent opportunity for someone who enjoys operational finance, process improvement and international reporting within a collaborative and values-led environment.

Responsibilities

• Manage monthly subsidiary accounts and financial reporting
• Support month-end and year-end close processes
• Coordinate local and group audit requirements
• Prepare VAT returns, corporation tax submissions and statutory filings
• Support accounts payable and receivable processes
• Drive process improvement and financial reporting efficiencies

My client is looking for:

• ACA, CIMA or equivalent qualified accountant with 5+ years PQE
• Strong financial reporting, audit and subsidiary accounting experience
• Strong stakeholder management and relationship-building ability
• Experience in process improvement or finance automation
• Exposure to international entities and multi-jurisdiction reporting
• Experience working within ESG, sustainable finance, non-profit or membership organisations

My client can offer a flexible approach to working, with 2 days a week going into the office based in central London and the rest working remotely. There is also a strong opportunity for this role to get extended.

Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.

Head of Membership
Salary: £65,000 - £70,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid

Who are we?

Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

We're looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund's core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight (you'll own the membership budget, income targets, and product roadmap) with real creative purpose: shaping the propositions, pricing, and member experiences that bring art within reach of more people across the UK. You'll lead a talented team, own our CRM transformation programme, and shape the products and strategies that will grow our membership base - from retaining our loyal existing members to attracting a new generation. If you have a strong track record in membership, subscription, or loyalty programme leadership, a data-driven mindset, and a passion for what arts and culture can do for people, we'd love to hear from you.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on 31 May 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Harris Hill is delighted to be supporting the recruitment of a Membership Co-ordinator & Administrator on behalf of our client, a growing organisation dedicated to increasing the number of women in leadership. The organisation brings together a trusted community of more than 600 senior female leaders from across industries and is committed to fostering meaningful connections, collaboration and professional growth.

This is a predominantly remote position, with one day per month in London for team meetings and occasional attendance at events.

This role sits at the heart of the organisation’s day-to-day operations, ensuring a seamless and high-quality experience for members. Reporting to the COO, the post holder will support membership engagement and operational processes across the team. Responsibilities include managing shared inboxes and diaries, maintaining accurate CRM and member records, supporting members onboarding, responding to queries, tracking membership payments, and coordinating access to online community platforms. The role will also involve sending member communications, updating website content, producing simple reports and documents, and occasionally supporting events with tasks such as registrations, attendee tracking and post-event feedback. The successful candidate will play a key role in ensuring processes run smoothly while helping maintain strong engagement across the community.

The ideal candidate will be a highly organised administrator, comfortable working with structured processes, checklists and administrative systems. They will take pride in accuracy and attention to detail, communicate clearly and professionally, and demonstrate a proactive approach to problem-solving and coordination. Strong Microsoft Office skills are essential, particularly in Excel and PowerPoint. Experience in a membership-focused role would be advantageous. Familiarity with tools such as WordPress or Mailchimp would be beneficial, although training can be provided. An interest in community-building and supporting initiatives that advance women in leadership would also be highly valued.

To apply, please submit your most recent CV by 26 May at 11:59am. Shortlisted candidates will subsequently be asked to provide their LinkedIn profile and complete a short supporting statement responding to two questions.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Role

This is a great opportunity to gain experience across a wide range of legal policy issues and contribute to the work of a dynamic policy department.

You'll support the Justice team, working closely with Policy Advisors to track legal and political developments and carry out supporting research. You'll help shape robust, evidence-based policy positions and contribute to policy analysis and development, including opportunities to engage with expert solicitors from Law Society Committees and our wider membership.

Under guidance, you'll help draft policy content such as consultation responses, reports, and briefings. You'll also support the Law Society's engagement with key stakeholders, including members, legal professionals, civil servants, and partner organisations. This will include attending and representing the Law Society at external meetings.

The role also includes administrative tasks, such as helping to organise events, maintaining reporting systems, and supporting day-to-day team operations.

This is a varied and rewarding role, ideal for someone looking to develop their skills and start a career in legal policy.

What we're looking for

You will have good understanding of the law and legal environment, and an enthusiasm for developing your knowledge across a broad range of legal issues. You will be able to work closely with others to produce high-quality research and understand the key points of new issues quickly.

You will have good written and oral communication skills, with the ability to explain complex issues clearly and develop relationships with people from a broad range of backgrounds.

You will be flexible, organised and proactive and have experience of working to deadlines and adapting to new priorities as they arise.

Please see the job description for more details.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

The Talent Set are partnering with a leading professional membership association to recruit an experienced Conference Producer to take ownership of the development and delivery of the programme for their flagship annual conference.

This role is heavily focused on conference programme development and would suit someone with strong experience researching, shaping, writing, and delivering high-quality event content. The successful candidate will play a central role in creating an engaging, commercially focused conference agenda that delivers value for attendees and stakeholders alike.

Key Responsibilities

• Lead the end-to-end development of the annual conference programme, taking ownership of agenda planning, topic research, content creation, and programme structure.
• Research industry trends, audience priorities, and emerging themes to shape a relevant and engaging conference agenda.
• Write compelling and marketable session content, speaker briefs, and programme materials to drive audience engagement and attendance.
• Identify, approach, and manage high-profile speakers and contributors, ensuring content quality and alignment across the programme.
• Work closely with internal stakeholders to gain buy-in and approval on programme direction and content.
• Collaborate with marketing teams to ensure programme messaging and content are effectively promoted across all channels.
• Ensure the overall programme delivers a strong delegate experience and reflects organisational objectives.
• Partner with event delivery teams to ensure programme formats, timings, and logistics are aligned with the event experience.

Person Specification

• Proven experience developing and producing end-to-end conference programmes, professional development events, or large-scale sector events.
• Strong background in researching, writing, and shaping commercially focused conference content and agendas.
• Excellent copywriting and content development skills, with the ability to produce engaging, audience-focused programme materials.
• Experience securing and managing senior speakers and stakeholders.
• Strong organisational skills with the ability to manage multiple workstreams and deadlines simultaneously.
• Commercially aware, proactive, and confident working in a fast-paced environment.
• Collaborative and adaptable, with strong stakeholder engagement skills.

What’s on Offer

• Temporary contract running from June to the end of October
• Hybrid working – 2 days per week in the London office (Mondays and Wednesdays)
• £188.89 PAYE (£167.98 basic + £20.90 holiday pay) / or via umbrella route.

Interviewing ASAP so apply today so you don't miss out!

How to Apply

Please submit your CV demonstrating your suitability for the role via the apply button. Successful applicants will be contacted within 48 working hours where possible.

Commitment to Diversity

We are committed to creating an inclusive recruitment process and welcome applications from individuals of all backgrounds and experiences. We are happy to discuss reasonable adjustments throughout the recruitment process to ensure equal access for all candidates.

About the role

The Society of Genealogists is looking for a proactive and digitally confident Membership and Marketing Assistant to support a busy period of membership growth, campaign delivery, and new product development. The role will focus on marketing activity, including email campaigns, content coordination, campaign tracking, website updates, and promotional support, along with membership customer support and database management.

This role would suit a proactive and digitally confident person who enjoys working with online platforms, communications tools, and data. You do not need to have experience in the systems we use, but you should be comfortable learning new tools, following guidance, solving practical problems and asking well-judged questions when needed. You will need to write clear, accurate, and audience-appropriate communications; manage campaign details carefully; and help keep membership and marketing activity moving.

There will also be scope to use AI and other digital tools responsibly to support drafting, planning, troubleshooting, process documentation, and the efficient delivery of work.

What you will be doing

• Supporting routine member communications, including new member, renewal, lapsed member, and upgrade activity.
• Responding to routine membership enquiries using agreed-upon guidance and templates, escalating more complex queries as needed.
• Building, testing, and scheduling email campaigns in Mailchimp from approved copy and assets.
• Supporting delivery of membership, Learning Hub, course, publication, and product campaigns.
• Updating simple website content, campaign pages, or promotional listings where required.
• Checking campaign links, forms, buttons, landing pages, and customer journeys before launch.
• Maintaining campaign calendars, trackers, and delivery checklists.
• Preparing simple campaign and membership activity summaries.
• Helping document recurring processes so that knowledge is shared across the team.

What we are looking for

• Strong written communication skills, with the ability to write clearly and accurately.
• Confidence using digital tools and the ability to learn new systems quickly.
• A proactive approach, with good judgement about when to use initiative and when to ask for help.
• Excellent organisation and attention to detail.
• Comfortable working with online platforms, spreadsheets, databases, and email systems.
• Able to manage multiple tasks, deadlines, and small moving parts.
• Able to follow processes carefully and identify where clarification is needed.
• Experience in customer service or supporting marketing activity.

Knowledge of Mailchimp, WordPress, Elementor, CRM systems, membership databases or AI tools would be helpful, but we are most interested in someone who can learn quickly, communicate clearly, and help keep work moving.

We will be reviewing applications on a rolling basis and may close this vacancy early, so we encourage you to apply as soon as possible. The ideal start date is 1 July 2026, though we are happy to discuss flexibility for the right candidate. We are also open to candidates working remotely, flexibly, or part-time.

Salary: £25,000 - £29,000 per year, dependent upon location and experience.

We are seeking a creative and conscientious communications leader with exceptional attention to detail and demonstrable expertise in developing and delivering high-impact strategic communications outputs in the international development or third sector. We are a relatively small team and are therefore looking for someone who is both highly strategic and able to see the ‘big picture’, while also being happy getting stuck in at an operational level to ensure timely, on-budget delivery of outputs. Experience of working with or within networks or membership organisations would be a particular asset in this role. It is also important that you are comfortable working across all areas – from digital, to design, to publishing, to events – as well as being an exceptional project manager, confident liaising with a range of partners and stakeholders at different levels, and an experienced line manager.

The Global Distributors Collective (GDC) is in an excellent position, with a strong track record of delivery and impact, a solid funding pipeline, and a clear 2026-30 strategy. High-impact communication crosscuts the entire GDC programme and is essential to ensuring that beneficial products can be made affordable and available to all. As Communications Manager (maternity cover), you will therefore need to both hit the ground running to deliver our ambitious schedule of upcoming communications activities – from in-person and online events, to high-profile research, publications, and digital outputs – as well as to work proactively with the Head of GDC, Bopinc team, GDC strategic advisors, and fellow communications colleagues to shape and embed communication activities across a range of new projects that are kicking off in 2026-27.

About Practical Action and the GDC

Practical Action is an international development organisation putting ingenious ideas to work so people in poverty can change their world. For the past eight years, Practical Action has been hosting and building the Global Distributors Collective (GDC): a collective of 300 last mile distribution companies that cumulatively reach millions of the poorest consumers in the world with beneficial products like solar lanterns, water filters and improved cookstoves. GDC activities are delivered in collaboration with strategic and implementing partner Bopinc.

The GDC provides a collective voice for distributors to ensure their priorities are heard; drives research and innovation across the sector; facilitates the exchange of information, insight, and expertise; and provides critical services that leverage economies of scale.

Moving into our 2026-30 strategy phase, we are proactively shifting from creating and setting up advisory services and tools that support last mile distributors to embedding and scaling these initiatives. Specifically, we will focus on four key strategic pillars:

· Unlocking finance: Prepare more last mile distributors (LMDs) for investment and help to unlock country-level financing mechanisms and create LMD-focussed debt facilities. 

· Strengthening business performance: Deliver training, shared services, and data tools that reduce business costs and improve efficiency, in scalable formats.

· Scaling innovation: Identify, test, and replicate high-value business innovations and remove eco-system barriers.

· Shaping systems and local leadership: Build local chapters and influence global and national agendas so LMDs are visible, valued and represented. 

About you

We are looking for a go-getting, ambitious and proactive communications specialist who is ready to lead the GDC communications team to deliver a range of high-impact, top-quality, communications activities over the next 12 months. To succeed in this role, you must be a communications all-rounder, an experienced line manager, and an excellent written and verbal communicator with exceptional attention to detail, robust project management and interpersonal skills. You will be a strategic thinker with the ability to multitask, work independently and adapt in a fast-paced environment, while also being willing to “muck in” in our relatively small team. Depending on where you are based, demonstrable experience of managing remote staff will be important; as will the ability to thoughtfully support and coach team members to achieve their full potential.

Why join us?

This is the opportunity to lead a globally recognised initiative driving innovation and impact in last mile distribution. At Practical Action, you will be part of a values-driven organisation committed to reducing poverty and inequality through sustainable, practical solutions. You will work alongside passionate colleagues and partners, contributing to meaningful change for communities around the world. We offer a collaborative and inclusive working environment that supports learning, innovation, and personal growth.

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation. Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Additional information

We are seeking candidates based in ether Kenya or the UK. The successful applicant must have the pre-existing right to both live and work in the country in which they will be based. Please note this is being recruited as a 12-month fixed term contract. Hybrid working pattern; if UK-based, the role could be predominantly home based

To apply please submit a copy of your CV and supporting that includes the answers to the following questions:

1. Why do you consider yourself a strong candidate for the role of GDC Communications Manager at Practical Action?

2. What most excites you about working on the Global Distributors Collective programme?

3. What do you think would be your biggest strength and steepest learning curve in this role?