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We are seeking an exceptional leader to be our next chief executive, leading a respected and influential membership organisation at the heart of a thriving grassroots movement.
You’ll be working to build on the success we’ve seen and strong position and voice we have established for ourselves and our members, as a leading force for inclusive and sustainable transport and communities.
You’ll bring an impressive track record in values-based leadership, a proven ability to engage and inspire grassroots change-makers, strategic partners and policy-makers, and a deep belief in the importance of community-led change towards a sustainable, equitable future.
About us
Community Rail Network is a national not-for-profit organisation, which is in the process of applying for charitable status, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 77 community-based organisations, and around 1,300 station volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence among marginalised groups, to biodiversity projects at stations, to promoting greener tourism by rail.
Our enthusiastic team of 24 works from home in dispersed locations, but we come together regularly in person and online. We work collaboratively to support members, provide training, events and resources, run campaigns, and champion community rail and its insights. We believe in helping everyone reach their potential while having a good work-life balance.
About this role, and your main responsibilities
Our current CEO is moving on after nine years in role, leaving the organisation, team and wider movement in a strong and empowered position to deliver on the next phase of our development.
Your opportunity is to lead the organisation, and to deliver on our new five-year strategy setting an ambitious course for the future during a period of major transformation for our railways and the wider transport system. You will ensure that we are:
As CEO, you will lead a passionate and experienced senior leadership team with three direct reports, while working closely with and reporting into our Board, key partners and funders, and ensuing an engaging, empowering, tenacious approach across all we do.
Advocacy of community rail and its benefits will be high on your agenda, and you will be working closely across multiple stakeholders including UK and devolved national governments, regional and local authorities as well as forging collaborative partnerships with like-minded organisations.
Maintaining our community-centric ethos, you will need to ensure we're effective in enabling members to unlock greater value from the railways at a grassroots level, while drawing on their insights to affect wider change. With hundreds of member groups and organisations across Britain delivering life-changing, place-enhancing work, you will have a solid foundation to build on, to take community rail forward and expand our impact in the years ahead.
Last, but not least, you will be responsible for ensuring the strong and effective governance of the organisation, modelling our governing principles, values and behaviours, and ensuring that we have robust financial and resource management in place.
Skills, competencies and qualities
Other information
The role will involve extensive travel within Britain as part of building your profile and that of the organisation with central and devolved government in Scotland and Wales, and increasingly with the devolved regions of England.
There is flexibility on location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or West Yorkshire) and to Board meetings which alternate between online and London. It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Benefits: 25 days annual leave plus bank holidays (rising up to 30 days, plus Bank Holidays, in line with long service); pension with employer contribution of 7%; and access to Employee Assistance Programme.
Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Applications by Tuesday 12 May 2026 (23:30) with two attachments: your CV and a covering letter of up to two sides of A4 summarising why you are the ideal person for this job and relevant experience and competencies. Please include a daytime phone number and an email address and identify your notice period in your cover letter.
First interviews take place 21-22 May 2026 online. Second interviews will be in person, Monday 1 June 2026, in London. Candidates invited for interview will be contacted by phone about a week before. Due to limited resources, we are unable to provide feedback to other candidates.
**Please be aware we use AI monitoring filters to detect any AI generated content**
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
JOB TITLE: Membership Executive (England)
CONTRACT: Permanent, Part Time (28 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership & Education
LOCATION: Home/Field based
*with regular travel throughout England and to RLSS UK HQ, where required
REPORTS TO: Head of Membership
SALARY:£27,308 (Grade E) *Pro-rata for Part Time Hours
ROLE OVERVIEW
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.
Pivotal to the role will be the collaboration with external agencies and clubs in England, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.
KEY TASKS, ROLES, AND RESPONSIBILITIES
Other Duties & Responsibilities
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
Desirable Relevant Experience, Skills and/or Aptitudes
YOUR STRENGTHS
Personable – You can communicate effectively with people at all ages and levels.
Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
Initiative – You take independent action to make things happen and to achieve goals.
Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential.
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (England)
Closing Date – 5pm, Wednesday 13 May 2026
Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
*Subject to eligibility criteria
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
JOB TITLE: Membership Executive (Wales and Ireland)
CONTRACT: Permanent, Part Time (21 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership and Education
LOCATION: Home/Field based
*with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required
REPORTS TO: Head of Membership
SALARY: £27,308 (Grade E) *Pro-rata for Part Time Hours
ROLE OVERVIEW
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.
Pivotal to the role will be the collaboration with external agencies and branches and clubs in Wales and Ireland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.
KEY TASKS, ROLES, AND RESPONSIBILITIES
Other Duties & Responsibilities
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
Desirable Relevant Experience, Skills and/or Aptitudes
YOUR STRENGTHS
Personable – You can communicate effectively with people at all ages and levels.
Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
Initiative – You take independent action to make things happen and to achieve goals.
Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential.
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland)
Closing Date – 5pm, Wednesday 13 May 2026
Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
*Subject to eligibility criteria
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Bring your CRM, customer journey and membership experience into an environment where you can build processes and journeys from the ground up, delivering measurable results within impactful environments that drive real social impact.
We are looking for a hands-on operator to build the engine behind how a group of membership-based incubations grow, engage and thrive. This role is employed by Purposeful Ventures and will work across two of our incubated organisations – The Baby Bank Alliance and Open Education AI (OEAI), where you will design and build their CRM, marketing, onboarding and membership engagement infrastructure.
This is a standalone role where you will be the person researching, selecting, configuring and running the systems, giving you the opportunity to really get stuck in with shaping growth infrastructure.
If you have built CRM or growth infrastructure in a commercial setting and are looking to apply that skillset to organisations achieving real social impact, this is an opportunity to own the entire membership and engagement process end-to-end – and to see the difference that it makes.
This role is about combining sharp systems thinking with practical implementation — designing the strategy and then rolling up your sleeves to make it work. You will also have:
The Baby Bank Alliance
The Baby Bank Alliance is a membership organisation which supports and advocates for UK baby banks, to ensure babies and children have the essentials they need to thrive. We are run by and for baby banks themselves, and founded by Save the Children, Purposeful Ventures, Baby Bank Network Bristol, and Little Village.
Open Education AI
Open Education AI is a sector-led data transformation initiative that provides the education sector with an off-the-shelf route to usable data and AI Insight capability. We are a membership organisation and we work with the sector to enable all school groups to take control of and leverage their data to inform strategic action.
Responsibilities and duties
CRM selection, setup and ownership
Membership onboarding and member value (OEAI)
Community growth and communications (OEAI)
Membership operations
The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.
Who we are looking for
We are looking for someone with experience in CRM systems, marketing operations, revenue and growth, commercial operations or startup operations, with experience in building systems and processes from scratch. This role would suit someone seeking a role – or continuing their career – in a not-for-profit environment where you will apply your skills to enhance purpose-driven organisations, take full ownership of systems and processes and build something meaningful from the ground up.
You will have had previous exposure to selecting, implementing and driving use and functionality of a CRM system (such as Hubspot or Salesforce) and building customer journeys and lifecycle automation. You understand the importance of healthy data and reporting and can work independently to build and maintain impactful systems and processes.
We are also looking for someone who is hands-on, methodical and process-driven, with the ability to see the entire customer journey from commercial and user perspectives. You will be motivated by working at pace and to ultimately build a strong foundation for Purposeful’s incubations.
Key requirements
Essential:
Desirable:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for a proactive and organised Membership and Events Officer to join the Magistrates’ Association on a 12-month maternity cover basis.
This is a varied and hands-on role, supporting our membership, events and branch network. You will play a key part in ensuring our members receive a high-quality service, while also helping to strengthen and grow our local branch activity across England and Wales. This role sits within our small staff team.
Alongside managing membership processes with our third party support organisation, you will take a lead role in delivering small national events and supporting our network of volunteer-led branches. This includes working closely with branch officers, delivering inductions, and helping to reinvigorate areas where engagement is lower.
About you
You will be someone who enjoys working across multiple areas, is comfortable managing competing priorities, and takes a proactive approach to getting things done.
You will have experience in membership support and event delivery, and be confident working with volunteers and stakeholders at all levels. Strong organisational skills and attention to detail are essential, particularly in relation to managing data and financial processes.
A working knowledge of Direct Debit (BACS) processes, including renewals and handling failed payments, is important for this role.
Most importantly, you will be someone who is approachable, practical and able to build strong working relationships, helping to support and strengthen our branch network.
We will be conducting interviews on a rolling basis, so early application is advised.
Key responsibilities
· Administration of webinars, setting up of events using Wordpress
What we’re looking for
Essential
Desirable
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and well-organised Events Assistant to support the planning and delivery of ABN’s events programme. This varied and rewarding role is ideal for someone looking to gain hands-on experience in events and stakeholder coordination within a national medical membership organisation. The successful candidate will work closely with the Events & Business Development Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.
The ABN is the professional body for neurologists in the United Kingdom. Our mission is to support neurologists to improve the lives of people with neurological conditions. We do this by connecting the neurology community, advocating for high-quality services, and promoting excellence in education and research. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.
About the role
This role supports the planning, coordination, and delivery of ABN events such as conferences, webinars, and training sessions, ensuring smooth logistics for both virtual and in-person activities. Key responsibilities include managing delegate and speaker administration, maintaining accurate event records, preparing event materials, and handling post-event feedback and reporting. The position also provides general administrative support, assists with website updates, sponsorship information, and CPD requirements, while ensuring accurate membership and event history records are maintained.
About you
We are looking for someone with the following skills:
Essential
Desirable
Why work with us?
This is an exciting time to join the ABN as we undertake a project to develop our events and sponsorship opportunities with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development.
Benefits
28 days annual leave + 8 public holidays (pro-rata)
Generous pension contributions: you put in 1%, we’ll put in 10%
Professional development programme including regular 1:1s, appraisals and training opportunities
Hybrid working and flexible hours
Time off in lieu for ABN event attendance
To apply click on the 'Apply Now' button below.
As part of the application you will be asked to submit your CV and answer a few questions about your experience and how you work. Applicants that do not use generative AI to write their responses are likely to score more highly.
Supporting Neurologists. Improving Lives.



The client requests no contact from agencies or media sales.
Can you help us?
The Head of Professional Learning & Development is responsible for leading the strategic design, development and continuous evolution of CoSRH’s professional learning and development portfolio, ensuring alignment with organisational strategy, educational quality standards, digital innovation and commercial objectives.
Reporting to the Director of Learning, Product & Innovation, the role plays a critical leadership function in translating strategic priorities into high‑quality, scalable learning products that meet the needs of the sexual and reproductive healthcare workforce in the UK and internationally.
The role:
Learning and development sit at the heart of what the College does and the Head of Professional Learning & Development plays a pivotal role in delivering our existing portfolio of education and training products. Leading a small team of product specialists, you will support the development of the portfolio as well as improve the experience of those undertaking our market-leading training.
You will have a strong background in the provision of learning and development programmes, ideally in the healthcare sector, with demonstrable positive impact on growth and quality. You will have experience of developing and delivering online and face-to-face development products and projects. Ideally, you will also have experience of supporting learners outside the UK. As one of the few medical Colleges with multidisciplinary membership, you will ensure we meet the aspirations and expectations of those across the sexual and reproductive healthcare workforce, ensuring that the products and services, and their delivery, meet their needs and the needs of their patients.
We are looking for someone who takes cross-organisational collaboration seriously, using your excellent communication skills with a wide range of stakeholders, including senior members of the College.
Who we are:
The College of Sexual and Reproductive (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The client requests no contact from agencies or media sales.
The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
2. Board and executive support
3. General meeting (GM) management
4. Regional elections coordination
5. Policy development and management
6. Strategic planning and alignment
7. Support to member organisations, regions, and specialty groups
8. Stakeholder engagement and communication
9. Continuous improvement and risk management
Person specification
Education and qualifications
Essential experience and skills
Desirable
Personal attributes
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.
Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.
Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.
About you
The Head of Engagement and Storytelling will develop compelling content and channels for a wide range of audiences, to showcase the astonishing wonder of microbes, the transformative power of microbiology and the essential contribution of microbiologists.
This role reports to the Chief Communications Officer and will requires collaborative working with members of the Society's governance structure and the Heads of Scientific Programmes and Development Opportunities respectively, responsible for creating and delivering the society's overall communication strategy across all channels including social media and website, overseeing policy and membership engagement activities, promoting member expertise to policymakers in the UK and internationally and encourage member engagement through opportunities the Society's 'Get Involved' campaign.
The postholder will have experience working within science communication, displaying strong scientific knowledge while delivering high impact engagement campaigns. It is essential to have experience in People Management as this role oversees the different branches of the Engagement and Storytelling theme covering Communication, Policy and Membership.
Please note that the organisation operates a hybrid working policy.
For more information about the Society, please visit our website.
Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care
To Apply
Please attach your CV and Cover Letter.
Please note that only shortlisted candidates will be contacted.
Interviews will be held in-person at the Microbiology Society Office.
Closing date: 8th May 2026
It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.
The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
The client requests no contact from agencies or media sales.
The Role
The Law Society is currently recruiting for a fixed-term position for a Membership Operations Manager to lead on the development and delivery of efficient and effective membership operational processes, and ways of working to support the delivery of a valued membership experience and member offer.
The role will involve managing the review and development of end-to-end membership operational processes; improving ways of working to ensure an effective and efficient member experience; developing the CRM/data strategy to enable streamlining of membership processes and outputs; and line managing the Membership Operations Executive.
What we're looking for
This is a great opportunity to impact organisational strategy and further enhance membership services.
Please see the Job Description for further information.
What's in it for you
We are looking for someone with a strong track record in project management, including experience leading effective operational planning and development, combined with excellent communication and interpersonal skills.
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with our client to recruit a Digital Content Executive—an opportunity to play a key role at the heart of a dynamic membership organisation. This position offers the chance to create and shape engaging digital content that not only strengthens the organisation’s voice but also deepens connections with its member community. You’ll be instrumental in driving engagement, supporting member value, and bringing the organisation’s purpose to life across its digital channels.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £31,000–£35,000 per annum
Working Pattern: Homeworking flexibility with occasional visits to the office (outside of London)
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges.
Location: London (hybrid)
Salary: up to £37515
Benefits: Pension, private medical insurance, travel insurance and generous annual leave
This is a commercially focused role combining new business development (60%) with account management (40%), managing relationships with corporate and academic members and driving new partnerships and income.
Key responsibilities:
About you:
Experience in a membership body, charity or international organisation is desirable.
This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint.
If this sounds like you and you’re keen to hear more, please send your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
BGCI Vacancy Announcement
Position Summary
Botanic Gardens Conservation International (BGCI) is seeking to appoint a Membership Information Management Officer who will play a key role in the delivery of the Botanic Gardens Conservation International (BGCI) 2025-2030 Strategic Framework and membership programme, supporting member engagement, data and information management, and utilisation of the BGCI global information systems. This role ensures the accuracy and integration of member and garden data across CRM systems, supports conservation services for members, staff and internal projects and contributes to the wider success of the BGCI global network.
The Membership Information Management Officer requires a strong blend of information management, CRM administration, data and information analysis, and member engagement skills, combined with the ability to work in a global conservation organisation.
Title of post: Membership Information Management Officer
Job Purpose: Provides information management to support the membership programme
Reports to: Head of Membership and Conservation Services
Contract Type: Full-time (35hrs/week)
Duration: 3-year contract
Location: BGCI Offices, Kew, London; Hybrid *
Remuneration: Officer F2 grade, recruitment range £27,500 - £30,000.
*Please note that our temporary office address in 2026 is in Putney, London
About BGCI
Botanic Gardens Conservation International (BGCI) is the largest global plant conservation network with over 950 member institutions in more than 120 countries. BGCI plays a key coordinating role, facilitating collaboration between botanic gardens and other conservation organisations, and supports the development and long-term functioning of botanic garden networks. BGCI ensures that local expertise contributes to global impact and mobilises funding and technical assistance for practical conservation efforts worldwide.
Person Specification
BGCI is seeking to appoint a detail-oriented information management professional with experience supporting membership, donor, or partnership programmes within a conservation, scientific, or not-for-profit environment.
Application Process
If you are interested in this role, please send us your CV and a cover letter (two pages maximum), explaining your motivation for the role and providing examples and evidence of how you are suitable for the position. Please also confirm in your letter that you are eligible to work in the UK.
Please note that the role is UK based so you must be eligible to work in the UK. We are unable to provide sponsorship for this role. Please confirm in your cover letter that you are eligible to work in the UK. Please send your CV and cover letter to
Closing date for applications is 27th April 2026
The interviews will be conducted online in the week commencing 1st June 2026
We also ask all applicants to complete a short Equality and Diversity Monitoring Form - please click on this link BGCI Equality and Diversity Monitoring Form – Fill in form
BGCI is committed to putting equality, diversity and inclusion at the heart of our organisation. We are committed to ensuring a working environment in which all individuals are free from discrimination and in which opportunities are equal to all. We encourage applications from all sections of the community, particularly those underrepresented within our secto
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the ‘Thriving Boxing Community’ element of England Boxing’s strategy, as well as having significant input into ‘A Respected and Valued NGB’ and other elements of the wider strategy.
In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience.
The role is also responsible for the accuracy of the data on England Boxing’s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate.
Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events.
Key Accountabilities Include:
• To lead and develop the ‘Thriving Boxing Community’ element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required.
• To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers.
• To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing’s policies, procedures, services & systems.
• To ensure the membership services function operates effectively and that the functions’ activities are aligned with departmental and company objectives.
• To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales.
• To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services.
• To actively review and implement cost-effective improvements in the membership services, processes, and systems.
• Ensure a high level of customer service and membership support is provided at all times.
• Ensure high-quality records are maintained.
• Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance.
• Serve as project manager for the production and distribution of membership information.
• To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations.
• Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit.
• Manage the membership services budget
• To provide support and input into the management team as required, and specifically into the delivery of the organisation’s strategic plan and Sport England funding programme.
• To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development
• To perform any other duties as reasonably required to meet the objectives of the organisation
Person Specification - Essential:
• Minimum three years’ experience in managing, developing, and enhancing membership, volunteer, or customer services.
• Understanding and awareness of individual and club membership within a sporting environment.
• Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development
• Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage.
• Track record in the successful management of budgets, volunteers and staff, including their ongoing development.
• Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint.
• To be resilient and able to demonstrate leadership, and have experience operating at a management level.
• Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation
• Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work
• A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same.
Desirable:
• Knowledge of amateur boxing, including technical rules and competitions.
• Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment
• Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes.
• Hold a full UK Driving Licence and access to a vehicle.
• The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required).
• Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Inspiring and Transforming Lives through Boxing.
The client requests no contact from agencies or media sales.
Background:
Gender Action for Peace and Security (GAPS) is the UK's Women, Peace and Security (WPS) civil society network. We work with our members and partners to influence UK Government policy, strengthen accountability on WPS commitments, and amplify the voices and expertise of women and girls living in conflict-affected contexts.
As a membership organisation, GAPS operates as a small, collaborative Secretariat, requiring flexibility, shared ownership of priorities, and an 'all-hands-on-deck' approach to delivering high-quality policy, advocacy and coordination work.
Job purpose:
The GPS Policy & Advocacy Advisor provides expert policy and advocacy support on WPS and gender across GAPS' work, with a particular focus on UK policy development, accountability and influence.
The post-holder will contribute to policy analysis, messaging and advocacy outputs; support engagement with UK Government and Parliament; assist with collective civil society advocacy; and ensure GAPS remains informed and responsive to emerging WPS and peace and security issues.
The role also supports GAPS' participation in the WPS Helpdesk consortium, contributing policy expertise on WPS and transnational threats. The Policy & Advocacy Advisor will work across the organisation to support statements, submissions, briefings and strategic responses as needed.
The client requests no contact from agencies or media sales.