Membership programmes officer jobs

Deputy Diocesan Safeguarding Officer

The Diocese is seeking an experienced and committed safeguarding professional to join the Diocesan Safeguarding Team as Deputy Diocesan Safeguarding Officer.

Position: Deputy Diocesan Safeguarding Officer

Location: Hove/Hybrid

Salary: £49,536 per annum

Hours: Full-time (flexi time available)

Contract: Permanent

Closing Date: 5th July 2026

Interview Date: Hove on 30th July 2026.

About the Role

This is a pivotal leadership role, offering an opportunity to shape and strengthen safeguarding practice across a large and diverse diocese. You will play a key part in ensuring the safety and wellbeing of children, young people and adults, while supporting parishes, clergy and diocesan colleagues to uphold the highest safeguarding standards.

Key duties include:

• Lead and manage safeguarding casework across the Diocese, ensuring compliance with national Church of England safeguarding standards and statutory guidance
• Provide line management and supervision to the team of Assistant Diocesan Safeguarding Advisers
• Oversee triage, risk assessment and allocation of safeguarding referrals
• Manage complex and high-risk cases, working collaboratively with statutory agencies such as police, social care and probation services
• Ensure high-quality case recording, quality assurance and continuous improvement of safeguarding practices
• Act as the Diocesan Safeguarding Officer in the absence of the Director of Safeguarding
• Contribute to training, policy development and the promotion of a strong safeguarding culture

This role involves regular collaboration with clergy, parish safeguarding officers, senior church leaders and external partners across the Diocese.

If you are passionate about safeguarding and want to play a key role in protecting and supporting communities across Sussex, we would love to hear from you.

About You

We are seeking a highly skilled safeguarding professional who can demonstrate:

• Significant safeguarding casework experience and strong knowledge of legislation and best practice
• Experience working with victims, survivors and those who pose risk, and partnering with statutory agencies
• Proven ability to embed good safeguarding practice
• Strong leadership, risk assessment and communication skills
• Ability to manage complex cases, quality assure work and maintain confidentiality
• High integrity, resilience and sound judgement
• Reflective, collaborative and committed to equality and inclusion
• Alignment with the values of the Church of England

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• 28 days of annual leave, plus bank holidays and two privilege days per year.
• Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an enhanced DBS check.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The Big Chalk Partnership is made up of more than 150 organisations with a common vision of creating nature-rich chalk and limestone landscapes that benefit all of us.

The Protected Landscapes Partnership and Defra are supporting our Partnership to catalyse progress towards the UK’s nature commitments across these special landscapes through the multi-million pound Big Chalk Nature Recovery Fund. The Nature Recovery Fund Officer will administer and develop the systems and processes underpinning our grant-making.

The Big Chalk programme is hosted by the National Landscapes Association, which represents the UK’s National Landscapes (Areas of Outstanding Natural Beauty). The Association is a charity and non-profit membership organisation. The team advocates, communicates and fosters collaborative action which supports National Landscapes to be as effective as possible, championing their interests with governments and delivering national projects.

We welcome applicants from a broad range of backgrounds – the most important thing is that you are motivated to work collaboratively with Big Chalk’s partners to benefit nature to the greatest extent possible, helping ensure our grant-making is both effective and compliant.

With significant experience of administering and developing grant making systems, processes and ways of working in the environmental or social sectors, you’ll bring a collaborative mindset and be skilled at building positive relationships with new colleagues, our partners and funders.

You’ll have applied experience of working with partners across the grant-making lifecycle and using grant management software to enable related operations. You’ll possess strong organisational and data management skills and be able to develop and communicate insights.

If this sounds like the opportunity for you, then we’d love to hear from you. 

School Governance and Admissions Officer

The Diocese supports Church of England schools across Sussex, working to ensure every child flourishes.  The vision for education is “Deeply Christian, serving the common good.”

This is a rare opportunity for an experienced governance professional to step into a strategic, system-wide role, influencing governance practice across the large and diverse family of 154 Church of England schools within the Diocese.

Position: School Governance and Admissions Officer

Location: Hove/Hybrid (You will be expected to work at the Hove office at least 50% of the week)

Salary: £30,970 per annum (pro rata FTE £44,242 pa)

Hours: Part-time – 26.25 hours per week (0.7 FTE) - flexi time available

Contract: Permanent

Closing Date: 12 July 2026

Interview Date: Hove on 24 July 2026

About the Role

Reporting to the Diocesan Director of Education, you will act as a trusted adviser and expert, supporting governing bodies, senior leaders and school trusts to deliver strong, effective and values-led governance.

You will work alongside senior leaders and governance professionals as a respected expert in your field, helping to shape governance practice across the Diocese.

There is an expectation that at least 50% of the working week will be spent at the diocesan office at Hove, unless visiting schools.

You will:

• Advise governing bodies, headteachers and trust leaders on governance, compliance and admissions
• Support Multi Academy Trusts in navigating governance and diocesan requirements
• Lead and deliver high-quality training for governors and governance professionals
• Contribute to governance reviews and improvement work in schools
• Translate complex policy into clear, practical guidance
• Build strong partnerships with schools, trusts and local authorities

About You

You’ll bring:

• Strong knowledge of governance frameworks and regulatory requirements
• Experience working with boards, governing bodies or committees
• The ability to build relationships and influence at senior levels
• Confidence in interpreting legislation and applying it in practice

This role would particularly suit Governance Professionals / Clerks looking to move into a strategic advisory role, Governance Leads within Multi Academy Trusts or Local Authority governance officers seeking wider system influence.

You will be expected to support the Christian ethos of Church of England education.

Why join the team?

• A genuinely strategic governance role with system-wide impact
• Opportunity to influence governance across 154 schools
• A supportive and collaborative diocesan team
• Generous pension (15.1% employer contribution)
• A role combining professional challenge with strong social purpose

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• A 0.7 pro-rata entitlement to 28 days of annual leave, plus bank holidays and two privilege days per year.
• Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.

You may have experience in roles such as Governance, School Governance, Governance Adviser, Governance Officer. 

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

• Do you enjoy combining hands-on student support with the opportunity to engage and inspire future talent?
• Looking for a role where you can make a real impact both behind the scenes and out in the field at schools and careers events?

 
 
TPP Recruitment is partnering with a professional membership and awarding organisation to recruit an Education and Careers Officer. This is a varied and rewarding role within a growing education function, combining student services with outreach and careers engagement.
 
As an Education and Careers Officer, you will play a key role in supporting learners across professional qualifications while actively promoting career pathways through outreach activities. This is an ideal opportunity if you enjoy combining operational delivery with external engagement and want your work to have a visible impact on future talent pipelines.
 
 
Salary: £34,400 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings and regular travel to UK wide events
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a well-established educational charity and professional body, focused on supporting professional standards and promoting accessible qualifications. It plays an important role in shaping education pathways and careers within its sector, working closely with training providers, employers, and schools.
 
You’ll be joining a collaborative, values-led team that is committed to inclusion, continuous improvement, and delivering high-quality services to learners and stakeholders.

About the Role
 
As an Education and Careers Officer, you will work across two key areas:
 

• Supporting students through qualification processes and enquiries
• Delivering outreach activities to promote careers and qualifications

 
You will operate within a busy, student-facing environment, managing administrative processes while also representing the organisation externally at schools, colleges, and events.
 
This role offers a high level of variety, blending operational delivery, stakeholder engagement, and event-based work. Regular UK travel is required.

Key Responsibilities
 
As an Education and Careers Officer, your responsibilities will include:
 

• Managing student enquiries via phone and email, providing clear and timely support
• Processing registrations, certifications, and exam-related administration
• Supporting quality assurance activities with training providers
• Maintaining accurate student records and supporting exam data processes
• Assisting with e-assessment platform administration during peak periods
• Delivering outreach presentations and workshops at schools and careers events
• Promoting qualifications and career pathways to young people and educators
• Building relationships with schools, colleges, and training providers
• Developing engagement resources and supporting outreach strategies

 
 
Skills / Experience Required
 
To be successful as an Education and Careers Officer, you will bring:
 

• Experience in education, training, student support, or a related environment
• Strong administrative and organisational skills, with attention to detail
• Confidence managing multiple priorities in a fast-paced setting
• Excellent communication skills, both written and verbal
• Experience engaging with a range of stakeholders, including young people
• Confidence delivering presentations or speaking to groups
• A proactive and adaptable approach, with a willingness to learn
• An interest in outreach, engagement, or widening participation activities

 
You may also have:
 

• Exposure to exam processes, assessments, or regulated qualifications (desirable but not essential)
• Experience representing an organisation externally

 
This role would suit an enthusiastic “all-rounder” who enjoys variety and is motivated by supporting learners and promoting career opportunities.

To Apply
 

• To apply for this Education and Careers Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Role:

The Marketing Manager will work closely with Directors and colleagues to drive engagement, growth, income generation, and brand visibility across Schools North East and its associated programmes. As a key member of the leadership team, you will develop and deliver a coordinated marketing and communications approach that supports the charity’s strategic priorities and strengthens its position as the Voice of North East Schools.

Your primary focus will be the delivery of high-quality marketing campaigns, communications, and audience engagement activity across all organisational workstreams. You will play a central role in increasing reach, strengthening stakeholder engagement, supporting revenue growth, and ensuring consistency of messaging across all platforms.

Success in this role requires the ability to manage multiple priorities while maintaining high standards of creativity, organisation, and delivery. You will be a confident communicator and relationship builder, able to work collaboratively across teams while also taking ownership of projects and campaigns from concept to completion.

Working alongside the Marketing & Communications Officer and wider teams, you will help ensure Schools North East continues to deliver impactful communications, strong audience engagement, and commercially successful campaigns that support the sustainability and growth of the organisation.

The Marketing Manager will drive organisational growth by transforming the "Voice" of Schools North East into an engine for income generation and member retention. You will build upon quality content creation to focus on coherence, ensuring every campaign across events, policy, and memberships is integrated, consistent, and delivers a clear Return on Investment (ROI).

Key Responsibilities: 

Revenue & Growth

• Develop and deliver annual marketing and communications plans aligned to organisational priorities
• Revenue Generation & Commercial Growth: Drive delegate acquisition and membership growth through targeted campaigns to improve conversion rates, delegate numbers, and memberships
• Segmented Engagement: Lead the development of tailored engagement strategies for different stakeholder groups, ensuring communications are purposeful, relevant and aligned to the needs of schools, partners, sponsors and wider stakeholders
• Digital Transformation: Lead the strategic expansion of our digital presence to increase professional visibility and high-level engagement

Content, Campaign & Brand Coherence

• Campaign Leadership: Lead integrated marketing campaigns that amplify the commercial and reputational impact of the events programme, membership offer and policy influence work
• Brand Guardianship: Manage the brand identity across all internal and external channels to ensure total consistency of the Schools North East "Voice"
• Comms Innovation: Reinvigorate e-comms with a dynamic approach designed to reduce information overload and improve engagement metrics
• Policy Distillation: Distil complex policy and educational information into clear, compelling narratives that support organisational advocacy

Systems, Analytics & Team Leadership

• Performance Metrics: Utilise data analytics and member feedback to report on ROI and justify marketing effort and spend
• Operational Optimisation: Lead the development and optimisation of the CRM and website
• Cross-Functional Integration: Work as the "Glue" between Business, Events, and Policy teams to ensure marketing activity directly supports their specific delivery goals, marketing operations, improving user experience, and ensuring strict data compliance
• Team Mentorship: Line manage the Marketing & Communications Officer, setting clear KPIs and fostering a high-performance, collaborative culture

Essential Requirements

• Strong interpersonal skills: The ability to build positive relationships with colleagues, members, sponsors, partners, and external stakeholders
• Highly motivated: The ability to manage competing priorities, work at pace, and deliver high-quality outcomes to deadline
• Delivery track record: Demonstrable experience of marketing that supports audience growth, engagement, events, memberships, and income generation. A strong history of managing multi-channel campaigns that have had a measurable impact
• Digital performance: Demonstrable experience of improving website performance through SEO, content optimisation and user journey design, resulting in measurable outcomes
• Technical proficiency: Experienced in using CRM platforms, website content management systems, analytics platforms, social media channels and other marketing technologies to support organisational objectives
• Analytical mindset: Ability to use data-driven insights to shape messaging and improve the effectiveness of marketing spend
• Strategic distillation: Exceptional ability to translate complex information into messages that drive stakeholder action
• Leadership capability: Proven experience of leading projects or teams, with a demonstrable ability to mentor, develop, and foster a high-performance culture

Desirable

• Experience in the education, charity, membership, or public sector
• Formal line management experience (e.g., 1–3 direct reports), including setting objectives and conducting reviews.

• Reports to: Director of Fundraising & Partnerships
• Hours: Full time with flexible hours. Core hours are 10am to 4pm. 
• Contract length: 13 months, starting in mid-July 2026.
• Location: Hybrid. London (Embankment) two days per week and remote working.

Benefits: 

• 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home 
• A highly competitive pension (up to 11% employer contribution for 5% employee contribution) 
• Private health insurance, eye tests and medical checks 
• Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (Wednesdays and Thursdays)
• 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
• Income protection insurance and life assurance 
• Cycle to work scheme, season ticket loan and gym membership loan
• Free access to The Economist content, including an online subscription, our range of apps, podcasts and more 

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of this academic year.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines – award-winning teaching resources for classroom discussions about global news stories
• Topical Talk Festival – the world’s biggest news festival for young people
• Leadership for Change Prize – child-led solutions to complex global issues
• Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.

THE ROLE

We are looking for a highly organised and proactive Senior Fundraising Officer to join our team on a fixed-term contract.

Working closely with the Director of Fundraising and the Senior Fundraising Lead, you will ensure our high-value corporate partnerships run smoothly, our high-net-worth events are a success and our external pitches are sharp and well-researched. 

This role offers a fantastic opportunity to develop your hands-on experience across corporate, trusts and foundations and individual giving within a fast-growing charity backed by a globally recognised brand.

RESPONSIBILITIES

Research and opportunity generation

• Support the team by researching and keeping abreast of new funding opportunities across trusts, foundations, and corporate prospects.
• Compile background research to help the team evaluate and pursue new business leads.

Funding applications and pitch support

• Assist the Senior Fundraising Lead and Director of Fundraising with writing funding applications.
• Help structure and draft compelling pitch documents to support the team’s new business goals.
• Design and adapt templates for various fundraising documents and pitches.

Partnership coordination

• Take ownership of the day-to-day coordination of our corporate and institutional partnerships, ensuring exceptional donor care and seamless communication with external stakeholders (e.g., tracking partnership metrics, coordinating meetings, monthly data reporting and managing external communications).
• Deliver external logistics, such as school visits and workshops for corporate partners.
• Draft and prepare comprehensive reports for funders, while managing and responding to all ad hoc requests efficiently.

Fundraising operations support

• Be a key, dependable member of the team, supporting various fundraising work streams to ensure targets are met and team effectiveness is maximised.
• Draft supporter newsletters for our donor communications. 
• Coordinate in-person and online events (e.g., roundtables, fireside talks).

REQUIRED SKILLS, ATTRIBUTES AND EXPERIENCE

Skills and attributes

• Organised: You can manage multiple tasks and deadlines across different projects and teams.
• Compelling communicator: You can write with clarity and warmth, tailoring your tone to engage corporate partners and institutional funders.
• Team player: You are a positive, helpful presence who is motivated by helping others succeed and willing to lend a hand whenever the team needs you.
• Reliable: You are disciplined with deadlines and act as a dependable anchor for the team, managing requests with consistency.

Experience 

You must have:

• Fundraising experience: Experience working and/or volunteering in a fundraising capacity.
• Pitch and proposal support: Proven ability to write funding applications, grants, or persuasive pitch documents.
• Task management: Experience managing multiple tasks or priorities effectively, whether in a work, volunteer, or educational setting.
• Professional communication: Experience communicating clearly and professionally in person, via email and phone.
• General IT proficiency: Experience using standard office software (such as Microsoft Office and Google Workspace) and a readiness to learn new digital tools.

You might have:

• Research skills: An ability to conduct thorough background research to identify new potential funding opportunities.
• Events and logistics: Experience helping to coordinate events (virtual or in-person), including handling bookings and catering.
• Coordination experience: Experience in a support, coordination, or customer-facing role within a charity, sales, or account management environment.

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. 

We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.

KEY RESPONSIBILITIES

Supporter Care & Communication

• Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.

• Answer all supporter queries professionally and within agreed timeframes.

• Ensure supporters receive the correct communications in response to their donations.

• Produce timely and accurate thank‑you letters.

Income Processing & Administration

• Browse, create, amend and allocate payments to supporter records using data processing systems.

• Reconcile income with daily income sheets.

• Allocate income and produce daily income reports.

• Take Direct Debits over the telephone in line with DD Scheme legal requirements.

• Administer all charity income paid by Direct Debit.

• Process payments received from third‑party agencies (e.g., JustGiving).

Database & Record Management

• Create and maintain accurate supporter records on the charity’s CRM system.

• Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.

Fundraising Support

• Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.

General Administration

• Sort and open Head Office post in line with service level agreements and standard operating procedures.

• Undertake other tasks as directed by the Senior Supporter Services Officer.

Health & Safety Responsibilities

• Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.

• Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.

PERSON SPECIFICATION

Experience & Knowledge
Essential:

• Experience in data entry and administration.

• Proven customer service experience, including handling enquiries and resolving issues.

• Good understanding of database functionality.

• Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).

Desirable:

• Working knowledge of mail‑order systems.

• Telephone sales experience.

• Experience using a charity fundraising CRM system.

Skills & Abilities
Essential:

• Strong telephone manner with a professional, approachable communication style.

• Highly proficient keyboard skills with strong accuracy.

• High attention to detail with a focus on accuracy and quality.

• Excellent verbal and written communication skills.

• Confident communicating with people at all levels.

• Effective at prioritising workload and managing multiple tasks.

• Flexible and adaptable approach to work.

• Ability to work both independently and as part of a team.

• Able to work well under pressure and consistently meet deadlines.

Desirable:

• Understanding of the function of a fundraising database.

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

Legacy and In Memory Fundraising Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Acorns Children’s Hospice is looking for a Legacy and In-Memory Manager to lead and grow its legacy and in-memory fundraising programmes. The role will shape and deliver strategies that inspire supporters to leave gifts in their wills and honour loved ones through giving. Blending strategic marketing, empathetic communication, and relationship management, this position will play a key role in building sustainable income and strengthening lifelong supporter connections.

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.

As Legacy and In Memory Manager, you will:

• Provide strategic leadership, mentoring and development for the Legacy and In Memory Officer, ensuring a high-performing and motivated team
• Develop and implement a multi-channel legacy marketing programme to increase awareness, consideration, and pledges of gifts in wills to recruit and retain a pool of legacy prospects and pledgers to maximise future legacy income
• Create compelling storytelling materials—brochures, case studies, videos, web content—to highlight the importance of gifts in wills
• Develop strong relationships with all relevant external stakeholders and audiences such as solicitors, executors, funeral directors, legacy enquirers and pledgers and with supporters who may be recently bereaved
• Set and monitor KPIs, measure campaign performance, and report on results to internal stakeholders
• Develop annual budgets and plans to deliver the legacy and in memory programme

About You

• Experience of delivering a legacy and/or in-memory programme
• Experience of and resilience to meeting targets and KPIs
• Experience of delivering presentations or public speaking
• Experience managing and developing high-performing teams
• Strong level of knowledge and understanding of probate, trusts, tax and property issues related to charitable legacies

What We Offer 

• £40,000 per annum
• 37.5 hours per week
• Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

Interviews are scheduled to be held on 3 June

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

• Do you thrive in process-driven roles where accuracy, empathy and clear communication really matter?
• Do you enjoy being the person people turn to for answers – bringing calm, clarity and structure to complex situations?

 
 
TPP Recruitment is supporting an awarding and professional membership body to recruit a Student Services Officer.
 
This is an exciting opportunity to join a newly structured Education Directorate and play a central role in shaping the student experience. As Student Services Officer, you will be at the heart of a high-volume, process-driven environment – supporting learners throughout their qualification journey and ensuring services are delivered efficiently, fairly, and with care.
 
This role would suit candidates from education, administration, customer service or high-level PA backgrounds who enjoy structured processes, clear policies, and meaningful interactions with stakeholders.
 
 
Salary: £35,000 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a well-established awarding and professional body with a strong reputation for delivering high-quality qualifications that support career development across a specialist sector.
 
With a clear commitment to accessibility, inclusivity, and continuous improvement, they are focused on delivering an excellent student experience while maintaining rigorous standards and regulatory compliance.
 
You will be joining during a period of growth, as a new team is established to strengthen student services and support evolving qualification delivery.

About the Role
 
As Student Services Officer, you will act as a key point of contact for students, supporting them throughout their journey and ensuring enquiries, requests, and processes are handled efficiently and professionally.
 
This is a varied role combining customer service, administration, and communication, with a strong emphasis on following structured processes and maintaining high levels of accuracy.
 
You will also contribute to student engagement through communications, website updates, and newsletters, helping to ensure students receive clear, timely, and helpful information.

Key Responsibilities
 

• Act as the first point of contact for student enquiries and complaints via phone and email
• Manage requests including deferrals, exemptions and cancellations
• Process applications for reasonable adjustments and special considerations in line with policies
• Liaise with exam platform providers to support exam delivery and resolve queries
• Support and administer misconduct and compliance-related processes
• Maintain accurate student records and ensure data is handled in line with requirements
• Produce and issue student newsletters (minimum six per year)
• Update website content and manage student-facing communications
• Support social media and engagement channels, including LinkedIn

 
 
Skills / Experience Required
 

• Experience in a process-driven administrative or customer-facing role (education experience beneficial but not essential)
• Strong attention to detail and ability to follow structured procedures consistently
• Experience reviewing applications or documentation and making decisions within clear frameworks
• Excellent written communication skills, with the ability to produce clear and accurate content
• Confident managing high volumes of enquiries while maintaining a professional and supportive tone
• Experience handling complaints, with the ability to take ownership and resolve issues end-to-end
• Ability to support individuals in sensitive situations with empathy, while adhering to policies
• Strong organisational skills and ability to manage multiple processes simultaneously
• Experience using systems and managing data; confidence updating websites or content platforms
• Able to adapt communication style across different audiences and formats

 
 
To Apply
 

• To apply for this Student Services Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

• Title: Digital Communications Officer
• Salary: £25,000 per annum
• Hours: 35 hours per week (permanent)
• Location: Home (Remote) or Hybrid/Office Based (Nottingham)
• Annual leave: 25 days per annum excluding bank holidays

Headway UK – the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Communications Team raises vital awareness so that everyone affected by brain injury has the support they need to live well.

Make a real difference to life after brain injury. Join us as Headway UK and be part of a dynamic, forward-thinking, creative Digital Communications Team that raises vital awareness for brain injury survivors.

This exciting role will allow you to use your excellent communication and technical skills to create high-quality, optimised content, taking a data-led approach to maximise reach and engagement. You will work with colleagues across the organisation to promote our mission of improving life after brain injury.

What you will do

• Use innovative techniques to grow the charity’s social media, email marketing and web presence, through the creation and optimisation of engaging content in a variety of formats. 
• Continuously monitor emerging social media trends and platforms and assess their suitability to reach key audience members in the brain injury community. 
• Use your expertise to schedule engaging content to promote Headway UK and raise awareness of brain injury 
• Monitor and reply to comments and messages on Headway UK’s social media networks, including its online discussion forum. 
• Analyse social media engagement data to extract actionable insights and create detailed reports that inform strategy and improve engagement. 
• Be a passionate advocate for social media and digital communications across the Headway network. 
• Use your passion for communicating with people to raise awareness by developing and telling the stories of brain injury survivors and their loved ones. 
• Use your digital communication skills to facilitate internal communications, organising CEO online briefings and quarterly staff bulletins. 
• Manage the day-to-day stewardship of Headway UK’s ambassadors and influencers, building strong relationships, coordinating content opportunities, and ensuring consistent, values-led representation across digital channels. 

About you

We’re seeking a creative, enthusiastic and effective website and social media professional to join our communications team. Reporting to the Digital Communications Manager, you will be responsible for maintaining and developing the charity’s online presence.

You might already have some experience of using website and social media platforms in a professional capacity in your current role, or you’ll be able to demonstrate extensive knowledge and innovative use of social media and CMS platforms.

Download a job description and personal specification. 

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits:

Financial Security

• Competitive Salaries
• Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality diversity & inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

How to apply

Use the following links to apply online:

• Job application form
• Equal opportunities monitoring form

Closing date: Monday 22 June 2026

Role Details & Staff Benefits 

Salary: £48,804 per annum 

Duration: Fixed-term term until 31st January 2027 

Hours: Full time 

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events. 

NASP offer a range of core benefits for staff on payroll, including:   

   

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

• Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK. 

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

Purpose of This Role: 

This role sits within NASP’s Communications Team. You will play a key role in developing and delivering NASP’s communications strategy, which aims to spread the word about social prescribing among health and voluntary sector professionals and equip them with the training and resources they need.

You will lead on NASP’s digital communications – including through hands-on management of the NASP website and oversight of social media. You will also manage media, campaigns and events and ensure that the content NASP delivers is to a high standard. 

This is an operational role within a small charity, where the postholder will be expected to balance leadership with direct delivery and work flexibly. The role reports to the Director of Communications and manages the Digital Communications Officer and the Communications Lead: Media and Events. 

Person Specification: 

Experience & Knowledge: 

Essential  

• Experience of writing for and managing websites - including expertise in analytics, user journeys and SEO - and digital communications

• Understanding of the importance of ensuring brand consistency  

• Experience of using CRMs and data effectively as part of an integrated communications offer  

• Knowledge of social prescribing within the NHS and/or voluntary sector 

• Understanding of the media landscape and working with the media, including health sector media 

Desirable 

• Experience of reviewing/re-launching websites 

• Experience of using Microsoft Dynamics and/or Umbraco. 

Skills and attributes 

Essential 

• Ability to plan, coordinate and report on a wide range of communications aimed at different audiences   

• Ability to manage digital campaigns aimed at different audiences, including through the use of paid marketing  

• Ability to write and edit materials for different channels to achieve results (including web copy, e-comms, briefings, marketing materials, letters)  

• Ability to manage staff effectively, supporting their wellbeing and development   

• Ability to balance leadership with hands-on delivery 

• Ability to support teams and partners on communications strategies and to manage a wide range of relationships   

• Ability to be adaptable within a small organisation with limited resources, responding quickly and flexibly to changing circumstances and competing priorities

• Ability to understand complex information and find pragmatic solutions to challenges 

• Ability to build good relationships and be diplomatic while ensuring projects are delivered to a high standard 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

Responsibilities: 

Strategy and Brand 

• Working with Director of Communications to develop and implement the NASP communications strategy  

• Commissioning and project managing films, graphics and other assets to support NASP strategic priorities and partners  

• Leading on analytics and reporting on KPIs  

• Developing communications resources and marketing packs for internal and external use  

• Ensuring all communications across programme teams are strategic and adhere to the NASP brand  

• Training and advising staff across NASP on communications (including writing for website, branding, marketing)  

• Identifying opportunities to form partnerships with other organisations, and working with partners on joint programmes and campaigns  

 Digital 

• Managing and developing the NASP website, and supporting the Digital Communications Officer to maximise the impact of social media channels and newsletter (including maximising SEO and effective use of Google Ad Words and advertising)  

• Planning, editing and writing content for multiple channels (including website, newsletters, and resources for programmes and partners)  

Campaigns 

  

• Coordinating campaigns aimed at health sector, voluntary sector and public audiences, leading NASP’s communications with the aim of inspiring individuals and organisations in the UK and across the world. 

Events 

• Leading on the promotion and delivery of NASP events, working with the Communications Lead: Media and Events and the Digital Communications Officer 

Memberships and CRM 

• Working with colleagues to develop NASP’s membership offers for health professionals and voluntary sector professionals, including by ensuring integration with the CRM and smooth user journeys   

• Working with the Operations Team to develop the CRM and improve integration with the website  

Management 

• Line-managing the Digital Communications Officer and Communications Lead: Media and Events  

Reporting To: Director of Communications  

Key responsibilities:

1. Main Purpose of the Job

• To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.

• To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.

• The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.

• Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.

• Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.

• Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.

• Working with the conference department to identify relevant topics for panel meetings and conference events.

• To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.

• To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.

• To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.

• To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.

• To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.

• To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.

• Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.

• Ensuring AvMA panel template letters and documents are updated

• From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.

• To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.

• To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.

• To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.

• To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.

• To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.

• Any other duties associated with the role.

2. Skills and Experience

Administration of the AvMA Panel

The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.

AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.

Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.

Assessment of new applications, interviews and dealing with correspondence

The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.

The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.

The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. 

Reaccreditations

Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.

AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. 

AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.

Other AvMA Panel assessments

In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.

Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member.  The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. 

There are about 5 applications for changes of firm rising to a maximum of 10 per annum. 

Interim Reviews

From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely. 

There are about 3 interim reviews per annum, currently not exceeding 6. 

3. Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.

• To undertake other duties commensurate with the post as may be required.

• Deputise for the Head of Events when necessary 

Students’ Unions are amazing membership organisations with unique structures and ever-changing leadership. The Student Communities Coordinator is a central part of the Student Activities and Communities department, working collectively to deliver UoGSU's work in engaging out student groups, societies and delivering events. 

The successful applicant will be passionate about supporting our members to create a sense of community. You will be enabled to lead on projects alongside playing an important role within a growing department of the SU engaging with our student community, societies and organising events within the University of Gloucestershire. 

To apply and see our full job pack, please visit our website. 

For an informal conversation, please visit our website. 

Important Dates

Closing Date: Thursday 18th June
Interview Dates: Week commencing 29th June 
Start Date: ASAP

Job Details

• Job Title: Student Events & Communities Coordinator
• Location: Across all of the main UoGSU sites, with a flexible working policy.
• Department: Student Communities
• Reports to: Student Activities & Communities Manager
• Salary: £24,600
• Contract Type: Full Time
• Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students’ Union.
• Working Days: Monday- Friday
• Benefits: 25 days holiday pro rata, contributory pension scheme available, excellent flexible working policy including some home working when appropriate.

Main purpose of the job

This role is a central part of the Student Activities and Communities Department, working collectively with colleagues to deliver UoGSU’s work in engaging our student groups, societies and delivering events. We expect this role to deliver an inclusive and engaging environment for all and support students to actively participate in student-led groups. The post holder will co-create events and activities which maximise student engagement and build sense of community at University.

Main duties and responsibilities

High quality student-led events

• Coordinate and working with others promote our student-led societies offer and other student groups within UOGSU.

• Develop, enhance and deliver an active calendar of student-led events.

• Work in collaboration with internal and external stakeholders with event planning, design and delivery of student-led events.

• Provide operational support at student-led events and activities.

• Assist in the planning of large-scale events such as Welcome, SU crew volunteering programme, our Varsity series and Student Awards.

• Support the UOGSU events programme. Be a point of contact for students, University staff, UOGSU staff who wish to utilise on-campus spaces for events, and to assist them in the planning and delivery of a successful event.

• Assist in risk mitigation for events, ensure up to date risk assessments are in place and health and safety guidelines are being followed.

• Act as a premise license holder if required (training provided if necessary).

• To have operational responsibility for SU social spaces including ensuring equipment is functional, that space usage is recorded and that the environments evolve with changing student demands.

Support for student groups

• Develop effective partnerships to facilitate involvement and engagement with our student groups and support them to develop their capacity to achieve their potential.

• Ensure our student groups are accessible and inclusive to all members.

• Ensure our database of student leaders and members of our societies are up to date.

• Effectively engage students and provide ongoing support and assistance where necessary.

• Organise regular meetings with our elected student leaders and committee members.

• Contribute and support the development of a training programme for student groups.

• Provide financial guidance to student groups and support where needed.

• Coordinate our student staff team to enable them to provide the most effective and efficient service to our members.

• Assist with coordinating and dealing with member discipline and complaints contributing to effective process development.

• Assist in risk mitigation for student groups, ensure up to date risk assessments are in place and health and safety guidelines are being followed.

• Support the priorities of the elected officers.

Head of Policy and Public Affairs (Devolved Nations)
£59,640 pa plus excellent benefits
Home-based in Scotland, Wales or Northern Ireland
35 hours per week, full-time
Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and strategic policy and public affairs leader to head our devolved nations policy and public affairs function. This is a high-profile leadership role with a unique opportunity to influence policy, advocate for children and young people, and drive improvements in child health outcomes across Scotland, Wales and Northern Ireland.

Reporting to the Associate Director of Policy and External Affairs and sitting on the Membership, Policy and External Affairs Divisional Management Team, you will lead the College’s policy and public affairs activity across the devolved nations. You will develop and deliver impactful advocacy strategies, build strong relationships with governments and policymakers, and ensure the College’s voice is heard on the issues that matter most to paediatricians, children and young people.

You will provide leadership to a team of Policy and Public Affairs Managers and work closely with College Officers, members, committees and colleagues across the organisation to maximise the College’s influence and impact.

Key responsibilities include:

• Leading the strategic planning and prioritisation of RCPCH policy and public affairs activities across Scotland, Wales and Northern Ireland
• Developing and delivering influential public affairs and advocacy strategies to support the College’s policy priorities
• Providing expert advice on child health, healthcare delivery, workforce, public health and safeguarding policy across the devolved nations
• Managing and developing a team of three Policy and Public Affairs Managers
• Overseeing the production of high-quality policy reports, consultation responses, briefings and stakeholder communications
• Building and maintaining effective relationships with governments, policymakers, Royal Colleges, health bodies and external partners
• Working collaboratively with the Health Policy, Media and Public Affairs, Membership and Education teams to align priorities and maximise impact
• Supporting Devolved Nations Officers and committees to advocate effectively on behalf of members
• Leading the identification of opportunities to raise the College’s profile and influence policy development
• Managing a budget of approximately £60,000 and ensuring effective use of resources

Essential skills and experience include:

• Degree-level qualification, postgraduate qualification or equivalent relevant professional experience
• Strong understanding of the UK political and health policy landscape, particularly within Scotland, Wales and Northern Ireland
• Significant experience leading policy development and public affairs activity
• Proven experience producing and overseeing policy reports, consultation responses and briefing materials
• Demonstrable success in delivering public affairs campaigns with measurable impact
• Excellent stakeholder management skills with experience influencing senior political, policy and clinical audiences
• Outstanding communication skills, with the ability to adapt messages for different audiences and channels
• Strong leadership and people management experience
• Excellent project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes
• Experience of budget management, planning and forecasting

Desirable:

• Experience leading policy development relating to health services, children’s services or child health
• Experience working within healthcare, children's services or public sector organisations
• Experience working within a membership organisation or professional body

The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required.

Closing date: 24 June 2026.