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The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.
Job Responsibilities:
Strategic Partnerships & Stakeholder Engagement
- Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
- Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
- Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
- Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.
Programme Leadership & Delivery
- Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
- Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
- Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
- Deputise for the Strategic Operations Manager when required.
Operational Oversight & Data Management
- Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
- Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
- Maintain accurate records on tuition progress using internal and external databases.
- Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
- Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.
Safeguarding & Compliance
- Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust.
- Take lead responsibility for monitoring safeguarding processes within your teams.
Tutor Recruitment & Development
- Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
- Contribute to the training and development of new tutors, ensuring alignment with organisational standards.
General Duties
- Assist with the planning and delivery of events for a range of stakeholders.
- Attend regular Partnership Operations team meetings led by the Programme Director.
- Undertake any other responsibilities commensurate with the role and grade.
Person Specification
Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.
Skills
Leadership & Management
- The ability to lead, build and maintain successful teams and develop professional relationships.
- Demonstrated success in achieving targets and managing responsibilities effectively.
- Strong business development skills to promote The Tutor Trust professionally.
Communication & Stakeholder Engagement
- Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
- Be able to write fluently, to think clearly and to grasp new concepts quickly.
Organisational & Time Management
- Proven experience in programme and project management.
- Strong organisational and time-management skills.
- The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.
Technical Proficiency
- Strong proficiency in Microsoft 365 and general IT systems.
- Experience with CRM (Salesforce preferable) and other software platforms (preferred).
Sector Knowledge
- Knowledge of the education landscape in West Yorkshire (advantageous).
- Educated to degree level or equivalent relevant experience.
Attributes
- Committed to safeguarding children and young people, and willing to undergo DBS clearance.
- Alignment with the goals, ethos, and mission of the Tutor Trust.
- Empathy for disadvantaged and vulnerable learners.
- Enthusiastic and proactive in contributing to organisational growth and success.
- Demonstrates leadership through sound decision-making and effective prioritisation.
- Excellent time-management and attention to detail.
- Strong interpersonal skills and a collaborative working style.
- Willingness to work outside standard hours when required
Post Title: West Yorkshire Programme Manager
Responsible to: Strategic Operations Manager
Salary: £35,000 per annum
Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.
How to Apply
To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.
The client requests no contact from agencies or media sales.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
Leading innovation across the organisation, you will be responsible for developing and delivering a strategy to grow our movement, to increase our membership and reach whilst ensuring we continue to reflect the needs and aspirations of women. You will oversee research into women’s evolving needs and preferences, whilst testing approaches with new external audiences to maximise our relevance, diversity and inclusivity. At the same time, you will actively embed innovation into strategy and decision-making in all areas, constantly find new ways to reach underrepresented women and build a wealth of data to support your recommendations. You will lead transformation across the organisation by championing change, creativity and a forward-thinking strategy that ensures the continued growth for the WI.
Location: Hybrid, with one day per week at our London, Oxfordshire or Wales office.
About you
Highly experienced in innovation, organisational development or programme management, you will bring an impressive track record of instigating and managing successful organisational change that leads to sustainable income generation. You will be adept at designing and delivering pilot programmes, as well as commissioning research and deploying data to support action. The role requires excellent communication skills and the confidence to advise and lead at both senior leadership and Board level, as the organisation looks to you to lead fundamental organisational change. Experience within the charity or not-for-profit sector would be beneficial, as would an understanding of trends and issues affecting women across different demographics in the UK.
How to apply
For further information about this Head of Innovation role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 3 September 2026.
First round interview (virtual): 11 September 2026.
Second round interview (in-person): 15 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Supporting the Senior Analysis Officers, the Data Reporting & Analysis Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.
Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.
By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 7th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 14th September 2026). First round interviews will be held w/c 27th September 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA).
Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community.
They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know.
This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition.
This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention.
Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams.
Key Responsibilities
Membership
- Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community.
- Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage.
- Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications.
- Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes.
- Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities.
- Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact.
- Analyse data and report on member acquisition, retention, trends and engagement.
- Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity.
Events
- Work with scientific colleagues to develop the charities’ programme of member-exclusive events.
- Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation.
- Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them.
- Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference.
- Contribute to event planning to ensure events are engaging and responsive to member interests and feedback.
- Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement.
- Provide occasional administrative support for corporate membership and sponsorship activities as required.
Community and Communications
- Act as the primary point of contact for members, providing a welcoming, responsive and professional experience.
- Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions.
- Craft the communications to members at each stage of their membership journey to optimise engagement and retention.
- Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections.
- Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members.
- Collaborate with scientific staff to deliver member-only roundtables.
- Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities.
Essential skills and experience required
- Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building.
- Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders.
- Experience planning and delivering both online and in-person events.
- Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM).
- Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials.
- Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders.
- Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously.
- Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk
- Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary
- A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities.
Click apply to download the full application pack before completing your application.
Please submit your CV and a letter (maximum 2 sides of A4) describing how you meet the person specification and explaining your motivation for wanting to work with us. Please include the names of two referees who we may contact if you are shortlisted and specify your notice period.
Your application will be assessed on both your CV and letter.
Anonymous application allows us to screen applications based solely on suitability for the role.
Discover what matters to animals, develop scientific solutions to animal welfare problems and disseminate evidence-based information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About This Vacancy
Barnabas Aid is recruiting an exceptional leader to serve as Regional Director for Asia. This is a senior leadership role within the International Programmes Team, sitting on both the Programmes Leadership Team and the Strategic Leadership Team, and offering an outstanding opportunity to shape how BAI serves persecuted and suffering Christians across one of the world’s most complex and spiritually significant regions.
The Asia region spans South Asia, Central Asia, and Southeast Asia — some of the most sensitive and complex contexts in which Barnabas Aid works. Many of the communities we serve face active persecution, operate in restricted environments, and depend on the careful, sensitive stewardship of their relationships with BAI and our partners.
This is an extraordinary opportunity for a strategically minded, relationally gifted Christian leader to shape how BAI serves the persecuted Church across one of the world's most complex and spiritually significant regions.
The Role
The Regional Programme Director — Asia will provide strategic leadership for the development and delivery of Barnabas Aid's grant making and project management across the Asia Region. You will lead and develop a team of Programme Managers, build and sustain a strong partner network, and oversee a portfolio of high-quality, biblically grounded projects that deliver measurable impact for persecuted and suffering Christians.
As a member of both the Programmes Leadership Team and the Strategic Leadership Team, you will contribute to BAI's global Programmes strategy and to organisational strategy, culture, and effective cross-departmental working.
Key Responsibilities
Regional strategy and portfolio leadership
- In collaboration with the International Chief Programmes Officer, lead the development, review, and implementation of the global Programmes strategy within the assigned Region, translating strategic priorities into a clear regional plan and pipeline.
- Maintain a balanced regional portfolio aligned with organisational priorities, donor intent, and restricted fund requirements.
- Identify emerging needs, risks, and opportunities in the Region and recommend strategic responses, including new initiatives and partnerships.
- Ensure that the Region is balancing its portfolio of Programmes according to the Country Classification framework.
Grant making and programme cycle management
- Oversee the end-to-end grant making process for Programmes in the region, ensuring proposals are assessed, costed, and approved in line with delegated authority, Gate processes, and Programmes Subcommittee requirements.
- Take lead responsibility for one sub-region and/or a portfolio of countries, leading on partner engagement and the whole project management cycle.
- Ensure robust needs assessments, project design, logical frameworks (where applicable), budgets, partner due diligence, risk assessments, and monitoring plans are in place before grants are committed.
- Oversee project implementation across the regional portfolio, including milestone tracking, reporting, learning, and close-out, ensuring records are maintained accurately and on time.
- Proactively identify project delivery issues and work with team members and partners to resolve them promptly.
- Maintain proficiency in the use of all systems and processes used to manage the workflow of the team.
- Work closely with the Programme Quality Team to ensure best practice standards, continuous improvement, and consistent application of policies, processes, and templates.
Leadership and people management
- Support the staff in the regional team by providing clear leadership, coaching, and line management, including goal setting, supervision, performance management, and development.
- Ensure capacity planning across the Region so that project management workloads are realistic and risks are appropriately managed.
- Lead recruitment, onboarding, and succession planning for the regional team, contributing to wider Programmes Team workforce planning as required.
- Deputise for the international Chief Programmes Officer when requested to do so during their absence
- Ensure Regional team members plan overseas trips appropriately and adequately, always factoring in security and safeguarding risks.
Partner engagement and external representation
- Ensure the regional team builds and sustains a strong partner network, with relationships that are effective, mutually accountable, and aligned with Barnabas Aid's mission and values.
- Develop and implement a plan for regular partner engagement and capacity building (including visits where appropriate and safe) to strengthen project delivery, monitoring, and safeguarding.
- Represent Barnabas Aid professionally with partners and other stakeholders, managing sensitive information and security considerations appropriately.
- Engage proactively with peer organisations and networks to bring insight on sector best practice into BAI's work.
Cross-organisational collaboration and governance
- Work closely with Outreach and Support departments to provide timely, high-quality project information and updates that enable supporter communications, fundraising, and reporting.
- Contribute to organisational planning and decision-making through active membership of the Programmes Leadership Team and the Strategic Leadership Team (as applicable).
- Prepare quality papers, dashboards, and narrative updates for internal decision-making meetings and governance forums as required.
Compliance, risk, and safeguarding
- Ensure compliance with Barnabas Aid policies and external requirements relevant to grant making and project delivery, including data protection and information security.
- Maintain effective regional risk management, including project, partner, fraud, security, and reputational risks, escalating issues promptly and recommending mitigations.
- Champion safeguarding and ensure safeguarding considerations are integrated into partner due diligence, project design, implementation, and reporting.
Other duties
- Carry out any other reasonable duties as the organisation requires.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


The client requests no contact from agencies or media sales.
Job Title: Programmes & Funding Officer
Location(s): Home-based with attendance in the AUK’s London office or at meetings as required
London office: AdviceUK, 83 Victoria Street, London SW1
Status: Permanent
Reporting to: Programmes & Funding Manager
Responsible for: N/A
Pay scale: £30,000 to £32,000 dependant on experience, full time equivalent. £24,000 to £25,600 actual salary, depending on experience.
Working hours: 28 hours per week (35 hours full time equivalent) within normal operating hours. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.
Special conditions: Some evening work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
CHARITY OVERVIEW
Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.
We are both a membership body and charity. We support our 700+ members to provide advice to around 2 million people every year.
We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.
JOB PURPOSE
To assist the Programmes & Funding Manager in coordinating the day-to-day delivery of AdviceUK's funded programmes. The role will keep projects running smoothly, maintain accurate monitoring data, and be a reliable first point of contact for members and delivery partners. The Programmes & Funding Officer will also assist in maintaining stakeholder relationships and ensuring that AdviceUK members have the practical support needed to access and sustain advice services.
KEY TASKS AND RESPONSIBILITIES
1.Programme & Project Support
·Assist the Programmes & Funding Manager in the delivery of AdviceUK's funded programmes and contribute to their design and development where required.
·Coordinate the day-to-day delivery of funded projects, keeping track of timelines, milestones and actions in line with agreed project plans.
·Support the coordination of AdviceUK staff and external associates/trainers involved in programme delivery.
·Maintain project governance processes and practical workflows to ensure funder requirements are met.
2.Development & Funding Support
·Conduct research on potential funders and commissioners at local and national levels to identify new opportunities.
·Provide administrative support during the drafting of funding bids, tenders, and proposals.
3.Relationship Management
·Liaise with members, stakeholders and partners to maintain positive working relationships.
·Support the Manager in organising meetings and events with key stakeholders in the advice sector.
·Ensure AdviceUK’s vision and values are reflected in all external communications and interactions.
4.Monitoring, Data & Evidence
·Maintain and update CRMs and other reporting tools to ensure accurate programme progress tracking.
·Collate monitoring data and project evaluations to help demonstrate performance against KPIs.
·Assist in the preparation of financial and non-financial reports for funders and stakeholders.
·Help identify and share impact studies and good practice case studies from projects with the wider membership and sector.
5.General Responsibilities
·Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
·Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work
·Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers
·With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training
·Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.
·Adhere at all times to AdviceUK’s policies and procedures
·Carry out any reasonable duties compatible with the post assigned by your line manager
To apply for the Programmes & Funding Officer role, please submit:
Your CV (maximum of two pages); and
A cover letter (maximum of two pages) outlining how your skills, knowledge, and experience meet the requirements of the job description and person specification.
We encourage you to provide clear examples that demonstrate your suitability for the role.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
An opportunity to take ownership of our learning offer, develop innovative resources and work with partners across the justice system.
MAIN AREAS OF RESPONSIBILITY
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Identifying training, learning and development opportunities or needs
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Developing learning resources, including e-learning and guidance documents
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Managing MA learn, the MA's learning management system (LMS)
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Overseeing the MA's community outreach programme (Magistrates in the Community)
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Coordinating MA input into wider magistrate training, both nationally and through representation on local training committees.
SPECIFIC RESPONSIBILITIES
Policy committees
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Support the MA’s training, learning and development committee by organising regular meetings, sharing minutes and actions.
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Propose priorities and manage programmes of work for the committee
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Provide high-quality information to ensure that committee members and other interested parties are up to date with relevant information
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Ensure agreed actions and decisions of the policy committees are implemented
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Build and maintain excellent relationships with committee members
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Provide support to committee members to enable them to effectively contribute to the work of the MA
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Assist in the training and development of committee members
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Agree and implement committee working practices.
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Contribute to supporting the MA's other policy committees
Volunteer support
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Support representatives in post
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Work with magistrates to develop and coordinate learning materials
Learning
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Develop and upload learning resources to our learning platform.
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Be the first point of contact for member queries about our learning platform and other training related matters
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With the membership team, liaise with external stakeholders to plan and deliver the MA's webinar series
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Edit webinar footage and create transcripts to upload to MA learn
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Monitor learner behaviour on the MA learn and use this to inform learning development plans.
Policy and research
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Provide input to proposed policy and research work
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Work with policy colleagues to translate research and policy into learning materials.
Communications
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Work closely with the communications team to support the delivery of the MA’s learning communications, both for members and externally
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Ensure the accuracy of training information contained in MA communications outputs
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Contribute to our Magistrate magazine, newsletters, website content, social media and press releases.
Membership
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Support the work of the MA’s membership team to recruit and retain members
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Assist in responding to members’ queries and provide up to date information about training and learning issues.
Other duties
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Contribute to team meetings, organisational strategy and priorities
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Be proactive in keeping up to date with developments affecting the role
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Contribute to other organisational tasks, such as support for our webinars and events on occasion.
GENERAL
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive, and staff may be required to undertake other reasonable duties commensurate with the role.
PERSON SPECIFICATION
ESSENTIAL
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Experience of using a learning management system (LMS)
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Experience of using, or aptitude to learn, e-learning software, such as Articulate 360
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Ability to design and develop a variety of online learning resources
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Experience of project management
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Ability to organise and prioritise your own workload and a strong attention to detail
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Ability to assimilate and understand complex information and explain complex issues clearly
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Ability to produce clear, concise proposals, papers and other written communications
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Ability to communicate effectively, diplomatically and persuasively with a wide range of people
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Ability to establish personal credibility with a range of stakeholders
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Ability to work effectively under pressure
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A creative and practical approach to problem solving and the ability to provide sound reasons to support proposed solutions
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Excellent networking skills.
DESIRABLE
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Training qualification (Level 3 or above and/or equivalent professional training experience)
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Experience of working with/managing a committee
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Knowledge of the workings of magistrates' courts
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Experience of working in a membership organisation
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Experience of supporting volunteers remotely.
Job Title:Quality Assurance and Training Programme Lead
Internal Job Title:Practice Improvement and Training Programme Lead
Hours: 35 per week (full time)
Location:Home-based withregular travel across England.
Contract: Permanent
Salary:£43,183 per annum (London weighting £48,364)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the programme
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England. This role will help shape Housing Justice’s national programme of quality improvement, training and best practice for community and faith-based homelessness services, using insight from our flagship Quality assurance framework, Impact Portal, existing research, and partnership engagement to continue the development of practice standards, resources and learning opportunities for the network.
About you
We are seeking an experienced and organised programme lead with a strong understanding of homelessness, housing policy and practice, and quality improvement. You will bring strong written and verbal communication skills, including presenting and facilitating, drafting reports, quality mark standards and guidance. You will also be comfortable managing multiple priorities, managing a small team, working with data and monitoring information, and building positive relationships with local authorities, funders, sector partners and organisations in the Housing Justice network.
About the role
The successful candidate will lead the development and delivery of Housing Justice’s national quality improvement, training and best practice work for community and faith-based homelessness services across England. You will oversee the continued development of the Quality Mark accreditation scheme for emergency accommodation providers, lead the creation of a new Quality Framework for day services, develop an Emergency Accommodation Toolkit, and deliver training, learning events and communities of practice.
The postholder will provide leadership to a small team, with line management responsibility for up to two members of staff, and will work closely with partners to strengthen service quality, safety, effectiveness and sustainability across the sector.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years of serviceyou are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking ‘Apply’), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.
We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.
Salary: £57,528–£64,750 full-time equivalent (£34,517–£38,850 0.6 FTE) depending on experience
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK
Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.
We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.
About the role
As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.
You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.
About you
You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.
You will bring:
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Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;
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Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;
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Experience providing clinical supervision, consultation or reflective practice to other practitioners;
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Experience designing or delivering clinical training and assessing practitioner competence;
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Experience of developing, implementing or improving a clinical service; and
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The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.
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Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.
We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.
Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.
Please download the full Job Description and Person Specification before applying.
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.
Senior Programmes Manager (Fixed-term contract)
Reports to: Director of Finance and Operations
Hours: Full time with flexible hours. Core hours are 10am to 4pm
Location: Hybrid. London (Embankment) on Wednesdays and Thursdays and remote working
Salary: £44,748 p.a.
Contract length: 13 months (starting mid November 2026)
Applications close: 23:59 on August 28th.
First round interviews: September 8th (online)
Second round interviews: September 16th at The Economist Group’s offices in London.
We are committed to an inclusive recruitment process. If there are any adjustments or support we can provide to help you perform at your best during the interview, please let us know.
BENEFITS
- 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home
- A highly competitive pension (up to 11% employer contribution for 5% employee contribution)
- Private health insurance, eye tests and medical checks
- Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (currently Wednesdays and Thursdays)
- 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
- Income protection insurance and life assurance
- Cycle to work scheme, season ticket loan and gym membership loan
- Free access to The Economist content, including an online subscription, our range of apps, podcasts and more
ABOUT US
The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.
In 2025-6 our core programme, Topical Talk, more than doubled its reach to over 1 million young people across 99 countries. We are at a time of great opportunity, in England and internationally, and have ambitious plans to keep growing and deepen our impact further.
Topical Talk helps children join inspiring discussions about the news by providing:
- Topical Talk Headlines – award-winning weekly lessons for classroom discussions about global news stories
- Leadership for Change Prize – child-led solutions to complex global issues
- Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America
Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.
THE ROLE
We are seeking a highly organised, agile and structured Senior Programmes Manager to lead the operational planning, project management and execution of our flagship educational programmes. In this role, you will be the operational engine behind multiple cross-departmental projects, with a focus on meeting the needs of our global teachers and students, as well as funders.
In this fixed-term role you will work closely with our educational content leads, designers and external stakeholders to ensure our high-impact classroom resources and live events are delivered seamlessly, on time and to the highest standard. Rather than drafting the pedagogy yourself, you will manage the project lifecycles, coordinate workflow across internal and external teams and optimise the systems that allow our world-class educational programmes to reach over 1 million young people globally.
RESPONSIBILITIES
Project and operational management
- Manage the Topical Talk Leadership for Change Prize, Live Lessons, curriculum modules and student workshops end-to-end: from roadmaps and capacity mapping through to impact and evaluation
- Project manage the filming required for our content delivery, including the booking and management of experts, production teams and Economist colleagues
- Track and coordinate progress across content creators, graphic designers, proofreaders and editors to ensure all deliverables meet tight production deadlines
- Balance team workloads across concurrent educational projects and plan capacity for incoming projects
- Continuously refine workflow processes to streamline resource creation and evaluation
Programme governance and evaluation
- Partner with the Director of Programmes to track key performance indicators (KPIs), evaluate audience reach and maintain rigorous data collection for monitoring and evaluating our programmes
- Proactively identify bottlenecks, content risks or scheduling delays, implementing swift mitigation strategies to keep delivery on track
Live Lesson and workshop operations
- Manage the end-to-end operational execution of student workshops and our Live Lessons – handling scheduling, platform setups and logistics
- Coordinate school visits for content testing and observation, ensuring all safeguarding and operational requirements are fully met
Stakeholder and relationship coordination
- Serve as the primary operational point of contact for external topic experts, guest contributors, and editorial contributors from The Economist Group
- Maintain clear lines of communication between the programmes team, marketing, operations and external partners to ensure projects are aligned with strategic aims
- Manage external freelance contractors and vendors, with support from the administrative officer
SKILLS AND BEHAVIOURS
Whether you come from a project or educational management background or are a leader in charity operations, you possess the following:
- Outstanding ability to build, manage and maintain complex multi-phase project plans with precision and accountability
- A relentless eye for detail, operational rigor, and a knack for creating clean, efficient workflows out of complex tasks
- A proactive, self-starting mindset capable of foreseeing risks, resolving bottlenecks quickly and keeping cross-functional teams moving forward
- Exceptional written and verbal communication skills to effectively coordinate across diverse stakeholders – from freelance producers and internal creative teams to senior editors and external experts
- A collaborative nature. You motivate project contributors, keep teams aligned and foster a supportive working environment
- Discipline with deadlines, whereby you act as a dependable anchor for the team, managing requests consistently
EXPERIENCE
You have…
- Proven project management experience where you have demonstrated success in managing content creation, publishing workflows or educational delivery pipelines from conception to completion
- Experience using project management and collaboration platforms to drive team accountability and workflow tracking
- A track record of coordinating multi-disciplinary teams (e.g. writers, designers, subject-matter experts) under tight production schedules
- Experience implementing monitoring, reporting and evaluation frameworks to track project success metrics and user engagement
- Practical experience running hybrid, in-person, or large-scale virtual workshops and webinars
You might have…
- Formal project management certifications or training
- Background working within ed-tech, publishing or non-profit environments
We're particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign
Feed into the LWF strategy and objectives development
Living Wage Accreditation
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Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation
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Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers
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With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries
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Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability
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Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy
Deliver personal work targets on time and to standard:
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Respond to telephone and web-based enquiries by providing advice and support to employers and supporters
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Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals
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Maintain LWF data on systems, incl. Salesforce employer database
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Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans
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Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions
Learning & expertise
Keep abreast of new developments in the accreditation space
Apply new learning to work and respond effectively to feedback
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders
Develop and manage external relationships
Effectively develop and support a range of external relationships
Respond effectively to queries or requests from stakeholders
Engage with a diverse range of external stakeholders to support and develop projects as required
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know
Represent the LWF coherently in writing and verbally
Events and Communications
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Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
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Represent and speak on behalf of the LWF at internal and external meetings and events
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Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Subject of relevance to community work or community organising (D)
Experience
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Comprehensive experience in an administrative role (E)
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Experience of building positive relationships (E)
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Experience of managing and updating Salesforce or similar databases (D)
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Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
Key skills and knowledge
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Understanding of database and systems management (E)
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Ability to take in and interpret information and present in a succinct manner(E)
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Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E)
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Ability to act on own initiative to introduce and develop new systems as appropriate (E)
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Strong attention to detail (E)
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Strong IT skills to include MS Office and database software (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in the South West region, week commencing 28th September 2026.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Sponsorship and Individual Giving Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.
Role
Greyhound Rescue Wales is seeking a motivated and compassionate Sponsorship and Individual Giving Officer to grow and steward this important income stream. This role will nurture, develop and manage our corporate and individual giving programme, including legacies, ensuring our supporters feel valued and informed.
As part of our Income Generation Team, you will work closely with the Head of Fundraising, Trusts & Foundations Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.
You’ll take ownership of a varied portfolio of corporate relationships, membership and donors, whilst developing new partnerships and individual giving, including development of our legacies programme.
Please see attached the full job description and person specification
We work for a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
The client requests no contact from agencies or media sales.
We need a Programme Director to lead a tri-borough initiative tackling serious youth violence across Kilburn, Queen's Park and surrounding communities.
This is a challenging and a rewarding role where you will be exercising your considerable judgement, diplomacy and practical project management skills.
Shared Ground is an innovative, co-funded project, seeking to work for the benefit of young people at risk of serious youth violence, with buy-in from stakeholders including Local Authority senior leads and Central government.
If you have a passion for the value and importance of community-based work in supporting positive futures for young people, why not help ensure that this ambitious programme thrives?
See the job description for more details.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.

Salary: £27,788 – 28,519 pro-rata part-time 2.5 days a week
Location: London
Team: Membership
Line Manager: Head of Membership, matrix management Member Engagement Adviser
Hours: 2.5 days a week
Contract: Fixed term contract, 12 months
Grade: 5
Safeguarding: Basic / Standard
The Vacancy
The Membership Operations Officer will provide part-time business-as-usual support to the Membership team, helping the team run smoothly, respond quickly to member and internal enquiries, and maintain clear, accurate and accessible membership information.
The role will support the day-to-day operations of the membership function, with a particular focus on digital and knowledge management, membership inbox coordination, enquiry triage and timely follow-up. Working closely with the Head of Membership, Member Engagement Advisers and colleagues across Start Network, the postholder will help ensure membership systems, records, communications and operational processes are well organised, responsive and useful to staff, members and hubs.
KEY ACCOUNTABILITIES
Digital and knowledge management support (40%)
● Maintain organised, accurate and accessible membership information across internal systems, including Box, SharePoint and Salesforce.
● Support colleagues across teams to access up-to-date member information, documents and tools that enable consistent member engagement.
● Support the development and maintenance of digital platforms that improve member engagement, communications and access to shared resources.
● Coordinate with Communications and relevant hubs to keep membership messaging, website updates and new member announcements accurate and timely.
● Administer member data in Salesforce, ensuring records are accurate, current and appropriately reflected in membership outputs and digital channels.
● Support membership communications, including newsletters and mailing lists, by collating content, maintaining contact data and monitoring engagement insights.
Membership inbox, coordination and administration (40%)
● Monitor the Membership inbox regularly, ensuring enquiries are acknowledged, triaged and directed to the right person or team in a timely and responsive way.
● Act as the first point of coordination for routine member enquiries, tracking actions and ensuring follow-up is completed or escalated where needed.
● Support day-to-day Membership team coordination, including scheduling meetings, preparing papers, maintaining action logs and keeping shared documents up to date.
● Work with the Membership team, especially the Membership Knowledge Management to support routine membership processes, including annual invoicing and tracking of membership contributions.
● Coordinate follow-up on member queries, issues and engagement activities, ensuring clear ownership, deadlines and records of agreed actions.
● Provide flexible operational and administrative support to the Membership team as priorities shift across the year.
Membership engagement support (20%)
● Support Member Engagement Advisers with practical coordination for member engagement activities, including inductions, meetings, hub-related processes and member follow-up.
● Coordinate with teams across Start Network on routine member engagement activities, ensuring relevant information is captured, shared and followed up.
PERSON PROFILE
Key competencies
● Administration and management
● Adaptability/flexibility
● Attention to detail
● Creative thinking
● Cooperation and collaboration
Essential skills and experience
● Excellent written and verbal communication skills, with the ability to respond clearly, tactfully and professionally to enquiries from members and colleagues.
● Experience using CRM, knowledge management or shared information systems, such as Salesforce, SharePoint, Box or equivalent platforms.
● Strong organisational skills, with the ability to manage inboxes, track actions, prioritise tasks and follow through reliably in a part-time role.
● Proven experience providing administrative, coordination or operational support in a busy team environment.
● Strong IT skills, particularly Microsoft Outlook, Excel, Word and PowerPoint, with confidence maintaining accurate records and shared files.
Desirable skills and experience
● Experience working in a membership organisation, network or multi-stakeholder environment.
● Working knowledge of French and/or Spanish.
● Experience of working in the development, peacebuilding or humanitarian sector.
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.

