TSSA represents people working in transport and travel. Our vision is to be a well organised and effective trade union where our members are at the heart of everything that we do. We want to be able to campaign on issues that are important to our members and the transport industry. To do this, we need to have a strong political voice where we can encourage our members to challenge and create change within their workplaces, their industry and their wider community.

Political Officer – Communications and Media Team - London

The role – You will be working with our communications team to continuously develop and deliver on our political strategy. You will plan and pursue campaigns that deliver on our industrial and political policies and objectives and be able to communicate these to our membership through media content delivery. To do this you will be building positive working relationships with politicians, political parties, other trade unions and campaigning organisations to ensure we have avenues for a growing political voice. You will also find ways to engage our membership in politics that impact on them via education and awareness programmes.

The skills and knowledge we are looking for - We are looking for someone who can lead and influence a wide range of audiences from our members to senior politicians. You must have strong verbal and written communication skills including digital content and delivery and also be able to work as part of a collaborative communications team. You must value the role of trade unions in society and understand the role they play in working environments. You must have knowledge of and preferably experience of engaging with political and parliamentary structures. A passion for public transport alongside an equal and fair society would make you the kind of individual we are looking for.
In the current environmental, political and economic crisis that we are in, never has there been a more important and challenging time to play a part in creating change, drive social engagement and challenge discrimination via pro-active and positive campaigns in the public and private transport industry.

The office location for this role Liverpool Street, London but the role will require national travel and an element of out of normal office hours working.

Our Political Officers starting salary is £51,654 plus London Weighting of £5,521 that can rise on an incremental scale to £58,541 plus LW over a period of five years.

The closing date for this vacancy is Monday 9th March, 10am and assessments will be held on either the 23rd or 24th March 2020.

TSSA offers all employees a generous annual leave entitlement and defined benefit pension scheme. TSSA is an equal opportunities employer striving to maintain and grow our diverse workplace community. We welcome applications from all sectors of the community. We are a family friendly employer and pro-actively support staff with disabilities. We are proud to be a Stonewall Diversity Champion and have just recently signed the Time to Change pledge.

British Exploring Society (BES) is a world class youth development charity with a unique heritage, founded on the belief that challenging experiences can define lives, empowering and equipping young people with the courage, integrity, skills, resilience and motivation to make the most of their future.

We prepare young people for expeditions to remote locations where they face challenges, acquire outdoor skills and learn about themselves. More than this, through their adventure together, our young people forge friendships for life and become part of a unique supportive and continuing community of Explorers with shared experiences, values and perspectives on the world. These are our Members. 

Our Members are central to everything we are and do, and we have made a commitment to work more effectively with and on behalf of our community of Members. To help develop and deliver our membership strategy and support our Members at all times, we need an enthusiastic individual to join our team.  Within the last year we have launched The Campfire, a new, online Membership magazine, as well as a 12-month new Member communication journey. We have exciting plans, including working more closely with our Members to ensure that their voices help drive and shape the future of the organisation to which they are so central. 

More about the role

We are looking for a candidate who has a sound understanding and proven track record of supporting a community / delivering membership and / or retention communication as well as the ability to communicate well with a wide range of individuals with ease. An understanding of regular giving is also desirable. 

Membership Operations

• Manage Member enquiries through the membership inbox, telephone calls, mail and visits to the office.
• Liaise closely with the recruitment and expeditions team to ensure a joined-up Explorer / Member journey with us and as many opportunities for active engagement with Members as possible.

Membership Communications

• Plan, implement and deliver successful Member communications working with Engagement, Marketing and Fundraising stakeholders.
• Deliver 12-month new Member engagement communications.
• Liaise with internal stakeholders and Members to produce and distribute our quarterly online Member Magazine, The Campfire, to target and on time. 

Fundraising and Finance

• Work with the Head of Development and Accounts team to implement processes for Direct Debit and Gift Aid Claims.
• Plan and implement regular giving communications and collections from Members.

Experience and Skills

• Minimum 2 years’ experience of working in membership, managing a defined interest community or network or supporting regular giving.
• Ability to identify the interests and motivations of stakeholder groups and tailor communications accordingly, ideally you will have some communications experience too.
• Excellent and adaptable written and oral communication skills.
• Experiencing of managing Direct Debit and Gift Aid administration and their legal frameworks.

What happens next?

Please send your CV and cover letter of no more than 2 sides of A4 clearly explaining your suitability for the role against this role description to: Kate Suart, British Exploring Society, 1 Kensington Gore, London SW7 2AR or email Kate. 

In your application please let us know if you have an accessibility requirement, or if you need us to make any adjustments to the interview process. Thank you.

Equal Opportunities

British Exploring Society is committed to equal opportunity and to building an executive and volunteer team that together represent a diverse variety of backgrounds, skills and perspectives on the world. The more inclusive we are, the better we think we’ll be at delivering our charitable aims.

Human Rights Programme Officer 
London N1
Full time, 31 months

The International Tourism Partnership (part of Business in the Community):

The International Tourism Partnership (ITP) brings together the world’s leading international hotel companies to provide a voice for environmental and social responsibility in the hotel industry.

The current combined reach of the ITP membership extends to approximately 30,000 properties (15% of the industry by volume), 4 million hotel rooms (25% of the industry’s inventory) and more than 1.5m employees in over 100 countries worldwide.

The Role:

An exciting opportunity has now arisen for a motivated and versatile individual to come and join the International Tourism Partnership Programmes team, bringing experience and expertise of co-ordination, research and administration to enable successful delivery of ITP’s human rights programme.

Experience:

The Human Rights Programme Officer will take responsibility for supporting the Programme Managers with the coordination and delivery of human rights projects.

Excellent understanding of programme management and experience at supporting programmes (in the sustainable/international development sector would be desirable).
Excellent research skills
Experience of developing and maintaining effective administrative processes and systems
Knowledge of or an interest in corporate social responsibility and/or human rights

The role will involve close collaboration with colleagues in the wider ITP team.

The Goal: 

ITP’s vision is to convene and catalyse an industry-wide movement for sustainable tourism growth and become the voice for sustainability in the hotel industry. We aim to engage with senior stakeholders as industry champions driving this movement and bring a range of key stakeholders in our fold, include the hotel industry, hotel owners, investors and developers, hotel associations, suppliers and customers. In consultation with our members and key stakeholders, we are currently defining our strategy to turn this vision into reality.

This role has the potential to play a key part of our growing human rights projects portfolio, offering and team at a fantastic time in ITP’s development. It offers a great opportunity to grow, work collaboratively with fantastic colleagues and make a real difference. If you like the sound of what we do and want a challenge, please apply.

To view the full job description and person specification please go to our website.

Closing date: 26thFebruary 2020 at midnight

1st Interview: 3rd March 2020

2nd Interview: 9th March 2020

Applicants will be reviewed and may be contacted on an ongoing basis.

Full time – Starting date flexible

Are you a skilled programme manager with the ability to design, secure funding for and deliver outstanding programmes?

Are you an effective communicator and relationship builder with experience of working in partnership with community based organisations?

Do you have knowledge and understanding of community forestry and agroforestry to promote environmental and human well-being?

If your answer is ‘Yes’ to all these questions then this could be the role for you.

International Tree Foundation (ITF) is a charitable company that runs tree planting, forest conservation and tree education programmes in Africa and the UK. ITF supports community-led initiatives that protect, plant and promote trees and forests in order to preserve biodiversity and habitats, reverse deforestation, improve livelihoods and tackle climate change.

The Programmes Manager will be responsible for the efficient and effective management of ITF’s grant giving and grant funded programmes.

Part-time (21 hours per week)

12-month fixed term contract

Society Building, 8 All Saints Street, London N1

NCVO has over 14,000 members, ranging from small community groups to large household charity names. Our growing Membership and Enterprise team is looking for a highly organised individual with experience of delivering excellent customer service and an interest in the voluntary sector. This is an exciting opportunity to develop and learn new skills and become part of a busy and vibrant team that services a diverse and exciting community of charitable organisations.

You will be integral to the smooth running of NCVO’s growing membership programme, building strong relationships with colleagues and members across sectors and ensuring the timely payment of membership subscription fees.

With an understanding of basic financial processing and excellent attention to detail, you will ensure that our existing members and prospective members receive a seamless service when joining and renewing their memberships.

Bringing your customer service skills and data management experience to the role, you will support the Membership Manager in producing yearly forecasts, monitoring outstanding invoices levels and running monthly reports, in order to identify trends to improve NCVO’s membership scheme.

NCVO is fully committed to equality, diversity, and inclusion in our sector.  We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds. 

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. 

*This post was previously advertised in April and June 2019. Previous applicants need not apply*

How to apply

Please visit our website for more information and to apply.

Closing date: 12.00 Tuesday 25 February 2020

Interviews: Friday 6 March 2020

About NCVO

Each day, millions of people make a difference to the causes they believe in through voluntary organisations and volunteering.

This thriving voluntary sector and volunteer movement are essential for a better society – especially in times of challenge and change.

That’s why, inspired and empowered by our 14,000 members, NCVO champions the voluntary sector and volunteering. We do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922

Benefits for NCVO employees

NCVO offers attractive benefits including: 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and the option to purchase up to 5 more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal. 

Are you passionate about Film and TV Drama? Good with people? Can find new and exciting ways to engage and interact with our members? Excel at offering great customer service and a passion for helping people? We may have a role for you.

The Production Guild membership includes the best industry professionals working across production for some of the biggest names in the industry. Our members make films like 1917, Avengers End Game and Star Wars: The Rise of Skywalker and TV shows like Avenue 5, Dracula and Pennyworth.

This is a new role to the Production Guild with the chance to shape how we offer services to our members. If you think you could lead a department to offer networking, training and opportunities to our membership we’d really like to hear from you.

Job Title: Membership Manager

Main Purpose of the job: To deliver exceptional customer service to Production Guild members. To ensure member services are relevant and effective and retain and grow membership.

Responsible to: Chief Operations Officer

Responsible for:                    Membership Coordinator and Head of Member Services

Based at:                                PG Offices, Building 6, Warner Bros. Studios Leavesden Park, Watford

Salary: £45,603

The Production Guild of Great Britain represents the professional interests of film and television industry production practitioners both within the UK and overseas. The Production Guild is also one of the leading film and television industry bodies to provide recognised training courses and seminars to industry. PGGB also works closely with a wide range of other industry bodies and provides strong support to its membership, taking an active role in discussions around industry developments and keeping in regular contact with production companies, broadcasters and major US studios regarding the professional availability of its members.

Main tasks of the job:

• Provide excellent customer service to our members, acting as a key point of contact, answer enquiries, collate feedback and make suggestions for improvements to the membership offer.
• Manage the membership team, setting objectives and reviewing performance against those objectives.
• Maximise engagement with, deliver value to and retain PG members.
• Actively recruit new members by visiting productions offices, attending industry events, networking and proactively promoting the Production Guild and its membership opportunities to appropriate individuals and companies within the Film and TV drama industry.
• Oversee the administration of membership, including invoicing, answering queries and providing information to members as required.
• Work with the Marketing and Business Development Manager to ensure regular and effective communication with our members about developments in the industry and the work of the Production Guild.
• Oversee the development of members resources including best practice guides, ensuring guidance is current and relevant.
• Ensure the members sections of the website is customer focussed and accessible,
• Deliver a reliable and up to date database of productions and crew for PG members.
• Work with the PG team to create a relevant programme of events to engage, inform and educate our members.
• Contribute to event planning, ensuring that events are well attended and run to a high standard.

Person Specification

Essential

• Experience of delivering exceptional customer service
• Experience of management, including managing a team; developing strategy; budgetary responsibility and financial reporting
• Strong communication skills, written and verbal
• IT literate, including Microsoft Office

Desirable

• Experience of the film or TV drama production industry and knowledge of current issues
• Understanding of the Production Guild and its membership’s needs
• Experience of a membership body and delivering value to members
• Understanding of websites and how to deliver a positive customer experience

To apply, please send a letter, outlining how your skills and experience match the requirements for the position, and what attributes you would bring to the role, along with a current CV to COO, Kim Gladston.

Deadline for applications: 5pm, Monday 24th February. Interviews w/c 2nd March.

An exciting opportunity has arisen for an organised and efficient individual to join the Membership and Global Directorate at the Royal College of Obstetricians and Gynaecologists.

About us:

RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally. We are a values led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

About the role:

As Membership Business Administrator, you will act as the first point of contact for the Directorate, providing excellent administrative support for workforce and professional support programmes. Reporting to the Head of Workforce and Professional Support, you will be responsible for the optimum functioning and output of the Directorate. You will also play a key role in maintaining key College processes, such as consultant job planning and appointments pertaining to the Advisory Appointment Committees and Honorary Fellowships.

Requirements:

As the ideal candidate you will have:

• Previous experience in a busy office environment
• Experience of supporting projects
• Experience of servicing committees
• Excellent IT skills, including Windows-based packages, Outlook, Word and Excel

Benefits:

As an important member of our team you will be located in our offices overlooking Regent’s Park, we can offer a friendly working environment with an excellent benefits package that includes:

• Generous holiday entitlement
• Flexible working hours
• First class pension scheme
• Season ticket loan
• Subsidised gym membership

How to apply:

To apply, please visit our website via the Apply button, to download the full Job Description and Person Specification.

Closing date for applications: 10.00am on Wednesday 26 February 2020

At RCOG we are committed to promoting equal opportunities in employment. We value diversity, promote equality, and challenge discrimination. We encourage and welcome applications from people of all backgrounds.

Kent Wildlife Trust is seeking a Membership Marketing Manager to help build, maintain and develop our existing membership base at a time of significant interest in conservation.  You will be tasked to capitalise on this interest through a number of channels, both in managing a team of face to face recruiters but also exploiting the digital world to build and engage new audiences in our exciting vision of a Wilder Kent.

This is a varied role with considerable scope for autonomy and creativity. The role will be supported by the Fundraising, Marketing and Communications department with the aim of taking our new and existing membership to the next level.

The ideal applicant will have experience of sales and marketing, ideally within a membership organisation, but critically will be able to achieve measurable success. 

You will be skilled in project management and budget setting, and be able to take best advantage of each and every opportunity to promote membership of Kent Wildlife Trust.

Kent Wildlife Trust is the leading wildlife charity for Kent and Medway, supported by its members and staffed by committed professionals.  Nature is in trouble and it needs our help.  Kent Wildlife Trust has a plan to aid nature’s recovery and we encourage people to join us to make a difference.

Kent Wildlife Trust has a positive approach to equality and welcomes applications from all sectors of the community.

TPP is currently working with a professional medical membership organisation. They are seeking to hire a Digital Officer for a 12 month duration.

This is a hybrid digital role and you will perform a variety of tasks, duties and responsibilities around implementing our client's digital marketing strategy, maximising visits from existing and new website users, engaging with our client's members and increasing loyalty amongst their membership base.

The role holder will also be responsible for working on digital production projects including building landing pages and being involved in building new digital products (apps/tablet/mobile etc) and ensuring that our client's brand is strengthened demonstrating commitment to new technology.

Your duties and responsibilities will include :

• To add new content onto our client's websites and app within the agreed service level.
• To review existing content on the site and remove and amend where appropriate.
• To develop and test new online tools, services and functions (web/mobile/tablet/app) using Agile methodology to support the digital strategy and overall marketing strategy.
• To create new e-learning modules.
• To create and send email campaigns including the selection of data, campaign build, testing, transmission and post-campaign analysis.
• To track, analyse and report on all online activity.

• To manage projects to achieve the above in line with the our client's project management methodology.

Your experience will include :

• Extremely IT literate with a natural flair for digital technology.
• Experience of content management systems, website development, email marketing, google analytics and other digital technologies.
• Proven experience in digital marketing including web, email, search, mobile and analytics.
• Strong interpersonal skills and comfortable in dealing with both staff and customers at all levels.

The successful candidate will take responsibility for the implementation of the membership strategy, working in partnership with colleagues across the organisation.

You will deliver a responsive and market-leading membership offer to foster carers and fostering services across the UK, ensuring effective use of feedback and a focus on continuous improvement.

• Interim 6-9 months 
• SE London
• The location is flexible as some remote working is possible but you will be required to travel to head office on a regular basis.

Responsibilities and accountabilities:

• Management of the membership engagement function, including staff and financial resources, ensuring the work of teams is aligned with and delivering on the membership and organisational strategy.
• Designing and delivering the organisation’s membership strategy, working in partnership with teams across the UK to ensure its principles and activities are embedded across the organisation, that we practice effective user-engagement and that all members  have a positive member journey.
• Be the primary contact for members in the east of England, supporting them to access the full extent of their membership
• Lead activities and initiatives to continually improve the organisation’s collection and analysis of data, including membership records and market research, to ensure that the organisation operates within the required legislative and policy frameworks and can make evidence-based decisions.
• Manage the membership engagement officers and membership services assistant to support them to achieve their personal objectives

Knowledge and Experience:

Essential

• Experience of leading a membership function and knowledge of industry best practice
• Experience of managing a diverse and geographically dispersed staff team.
• Understanding of customer service principles, the Customer Service Excellence model and industry best practice
• Experience of managing and delivering large operational budgets
• Understanding of the principles of marketing and communications

Desirable

• Understanding and working knowledge of UK foster care
• Experience of user engagement and consultation with groups of members or stakeholders and working in partnership to develop new services and initiatives

Skills and abilities:

Essential

• Effective people management and an ability to motivate and inspire teams of staff, volunteers and external stakeholders
• Ability to role model excellent customer service and to develop and build strong working relationships with internal and external groups
• Creative thinking, problem-solving and the ability to identify opportunities from existing activity
• Strong communication skills and the ability to listen to and empathise with different stakeholder groups
• Strong budgeting and financial management skills

Aumida is committed to promoting equal opportunities, encouraging applications from all members of the community. Candidates are shortlisted based on competencies and ability to do the job.

Unfortunately, due to the high volume of applications, we are only able to respond to the most suitable candidates. Please ensure that you have the relevant skills and experience for the role before you hit apply.

Prospectus is pleased to be working with an international membership organisation dedicated to building a better world through higher education. They are currently seeking an Business and Programme Development Officer to play a vital role in supporting their mission to support excellence. This role is being offered on a 12 month fixed term contract.

As the organisation's Business and Programme Development Officer, you will support the Head of New business to identify and pursue new business opportunities that align with the mission and benefit members, with a focus on preparing new bids for a range of income generation activity. A pivotal aspect of this role will be supporting the development of programme activities and creating opportunities to drive this important work forwards. You will also work closely with colleagues across the programmes and external engagement team as well as external stakeholders, taking a lead role in developing new project ideas and attracting funding to turn them into reality.

To be considered for this post, you will have previous experience in a programme development role preferably in a higher education and/or international development setting, along with excellent organisational and communication skills. Experience of successful grant and bid writing together with proven experience of researching, identifying and cultivating funding opportunities, is also essential to this post

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV by clicking 'apply now'.

Programme Manager - Curriculum, Qualifications and Assessment

Our client's Education Policy team seeks an enthusiastic Programme Manager to help them maximise their impact on curriculum, qualifications and assessments in chemistry in the UK and Ireland. This is a fixed-term opportunity until the end of 2020, covering an internal secondment.

Position: Programme Manager, Curriculum, Qualifications and Assessment
Location: City Cambridge or London
Job type: Full Time, Temporary
Salary: £40,828 - £45,363 (plus £4,041 London allowances if based at the London office) per annum plus benefits
Benefits: Excellent contributory pension scheme, generous paid holidays, 35-hour (for full-time staff) working week, learning and career development, subsidised staff restaurant (Cambridge office), staff sports and social club, free private healthcare plan, income protection scheme, critical illness insurance, life assurance, free on-site parking (Cambridge office), season ticket, car/motor cycle and cycle to work schemes, membership subscription, employee assistance programme, eye-care at work scheme, wellness initiatives, flexible work environment, employee recognition, long service awards, membership subscription to professional body, two discounted staff flats on-site (Cambridge office), Litmus reward gateway benefits and more.

Closing Date: 23 February 2020

About the role:

As the client's Programme Manager for Curriculum, Qualifications and Assessment, you will lead a small team working on a range of projects relating to learning from primary to undergraduate level, including technical education. You will aim to make sure orecommendations on chemistry curriculum and assessment reach and influence decision-makers and other stakeholders. Our client's policy positions and recommendations must be based on evidence and views from the community, and so you will oversee activities to ensure this, which may include commissioning research. You will be able to communicate the work and its impact to colleagues, members and policy audiences.

This is an exciting time for this programme. They have a long-standing project to develop recommendations for chemistry curriculum from primary to post-16, and are introducing this work to an increasingly wider audience. Other work on technical and vocational qualifications, and on curriculum at degree level, is in earlier stages of development. They also actively monitor and respond to developments in the education landscape, such as government consultations and curriculum reforms.

The Programme Manager, Curriculum, Qualifications and Assessment currently has three line reports, with responsibility for setting and managing budgets. Team members are based in both Cambridge and London offices; and you can be based in either location, travelling regularly between the offices to meet team members and others. Further travel will occasionally be required to other parts of the UK and Ireland and work may occasionally be required during non-core hours or on weekends. They can therefore accommodate some flexibility in working hours, as long as you are able to maintain the requirements of the role and a 35-hour working week.

About you:

- A degree in chemistry or a related subject; or demonstrable understanding of chemistry that will support oversight of chemistry curriculum development to degree level.
- Knowledge of education systems, policy and practise in the UK.
- Ability to pitch a message to an audience (verbally and in writing), and communicate complex ideas on various levels.
- Proven ability to work effectively in a complex environment, as a member of diverse cross-functional teams.
- Proven ability to build and maintain internal and external relationships, developing networks and creating opportunities with tact and diplomacy.
- Experience of managing and delivering complex programmes of activities, demonstrating planning, prioritisation, critical judgement and composure under pressure.
- Ability to generate and critically evaluate ideas.

Desirable knowledge and skills:

- An awareness of international education systems and policy.
- Experience in policy communications, or other setting involving communicating to influence.
- Experience in a setting relating to chemistry education, for example as a teacher, curriculum developer or in assessment.
- Budget and line management experience.

Our client offers a great work environment and excellent pro rata benefits.

If you are interested in this opportunity, please apply before the end of the closing date.

You may have experience of the following: Project Manager, Project Management, Programme Manager, Programme Management, Change Management, Strategy Management, Strategy Manager, Business Change, Stakeholder Management, Education etc

Ref: 91869

Our members and supporters are at the heart of our Party. They are our movement - our voters, canvassers, donors, social media influencers, champions, activists, officers, volunteers, representatives and candidates. We are committed to ensuring our members and supporters feel engaged with and valued by the Party, whether they are individual activists, donors, or part of our regional branch network.

The Women’s Equality Party is seeking an ambitious Membership Manager to oversee and deliver  the membership and supporter journey to engage and retain our existing members and supporter base, including supporting our branches, and grow our movement by driving acquisition of new members.

You will have excellent relationship and data management skills, along with demonstrable experience of managing a membership or loyalty scheme. Experience of supporting local groups would also be an advantage.

This role presents an exciting and unique opportunity for the post-holder to make it their own. The Party’s central office is a small, dynamic team and as well as two direct reports, you will work closely with our communications and campaigns staff.

We are looking for someone passionate about equality, self-driven and innovative with a commitment to ensuring the success of our movement. We are looking for someone with the following skills and experience:

• Practical and thorough knowledge and understanding of managing a membership scheme, with experience of leading a membership or loyalty scheme.
• Experience of building and developing relationships with a range of stakeholders and a demonstrable ability to develop and maintain effective working relationships with a range of groups and individuals.
• Experience of delivering multi-channel marketing campaigns and the ability to use digital marketing tools.
• Extensive experience of using CRM/stakeholder management systems and interrogating data and reporting.
• Ability to analyse data and develop information into reports for wider dissemination or presentation.
• Knowledge of GDPR, political party regulations and other legislation concerning membership, or demonstrable ability to quickly acquire this.
• Highly organised with excellent prioritisation skills and the ability to work to competing deadlines.
• Ability to work flexibly, responding to changing priorities and demands.
• Excellent communication skills including oral, copywriting and editing.
• Strong understanding of and commitment to the Women’s Equality Party’s aims and mission.
• Prior line management experience.
• Experience of supporting and developing branches or local groups. 
• Ability to travel throughout the UK and work away from London from time to time, including occasional overnight stays
• Willingness to undertake training and to develop new skills in response to the organisation’s changing needs.

The Women’s Equality Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

To apply for this role, please submit to us:

• an up-to-date CV, 
• a supporting statement addressing the requirements of the person specification (maximum two sides),
• an equal opportunities monitoring form (optional)

Please email applications no later than 23.59pm on Sunday 1st March Interviews will be held the week commencing 9th March.

Further details can be found on our website.

TPP are working with a professional membership body to recruit a Senior Database Membership officer.

This opportunity comes with excellent benefits:
Competitive salary
Employer contribution to pension scheme of up to 12.5% of salary
Annual leave of 29 days per annum, plus bank holidays
Interest-free season ticket loan
Discount purchasing scheme for goods and services Employee Assistance Programme - helpline and advice Occupational Health Assessment and Support
Free annual eye-test and £100 contribution towards glasses if required for work purposes
Cycle to Work Scheme
Central London location

You'll have fantastic administrative skills and be able to hit the ground running in delivering a busy programme of work. You'll be able to juggle a range of different activities and be good at collaborating with others and developing new ideas to improve the way we work. It is essential that you have the appropriate skills in MS Dynamics CRM, Access, Excel and document core pack. Ability to use a CMS will also be helpful.

Some of the key responsibilities are:

Working with the Deputy CEO, Finance Manager and other key staff to ensure processes are effectively mapped within the MS Dynamics CRM

Provide support to all members of staff in the use of MS Dynamics CRM

Manage membership data to ensure accuracy of data and adherence to GDPR guidelines

Develop the reporting capabilities of CRM including maintaining and updating dashboards

Develop the efficiency of our CRM system via workflows and document templates to automate processes where appropriate

Work closely with the external suppliers/helpdesk providers to ensure a swift and meaningful response to queries that cannot be resolved internally

Develop an understanding of the applications in use across the organisation namely, CPD, Revalidation, ePortfolio, how they are all interlinked with the CRM and how they are used by our members

Support the ongoing development of the FPH website in particular testing functionality, and integration between the website and internal CRM system

Monitor departmental mailbox, responding to adhoc enquires, disseminating to relevant staff members as appropriate and ensuring queries are responded to in a timely and efficient way

Be an active member of Corporate Services Team and promote effective team working across the organisation

Skills and experience needed to be successful in this role:

Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines
Ability to collate and communicate complex information clearly and persuasively to a range of stakeholders
Ability to identify and solve problems or concerns constructively and creatively
Ability to identify opportunities for systems and processes to be improved to deliver solutions
Ability to develop processes and encourage others in their adoption
Skilled in data analysis and manipulation using tools such as Access, Excel, CRM
Ability to create and schedule workflows in CRM Dynamics
Ability to develop document templates using document core pack or similar product
Ability to use a range of software and manage website content
Ability to work as part of a team and support team objectives

Good degree qualification or equivalent
Experience of working in a membership organisation
Experience of running a membership annual renewal cycle
Experience of building and maintaining effective networks
Experience of the health or social care sector
Evidence of regular personal / professional development

If you would like to find out more about this opportunity please get in touch ASAP. The closing date for this vacancy is 2nd March.