Membership support officer jobs

Membership Development Manager
Responsible to: Deputy CEO
Location: South Kensington, London SW7 with hybrid working options
Working Pattern: 35 hours a week
Terms: Permanent, Full-time
Salary: £45,000 to £47,375 per annum depending on experience and qualifications

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Society offers professional accreditation to members through Chartered Geographer status. The Society is based in a listed building in its own grounds in Kensington opposite Hyde Park, and operates nine regional branches in the UK and two overseas.

The Position

We are seeking a proactive, collaborative professional with marketing and sales experience to take on the role of Membership Development Manager.

This is a new role to drive the growth, engagement, and retention of our Fellows and Members by working across the organisation to deliver membership acquisition, development, and engagement.

You will work across our organisation to develop member-focused initiatives and contribute to the Society’s strategic goals of expanding and diversifying its membership base.

Duties and responsibilities

• Membership acquisition - Design and deliver, in partnership with colleagues, membership strategies that grow acquisition, deepen engagement, and improve retention.
• Membership development - Design and develop product diversification, pathways for member progression, including transitions between membership types and professional recognition.
• Collaborate across departments to ensure membership and partnership initiatives support wider organisational goals.

The successful candidate will have commercial, marketing and sales experience as well as experience in membership development – products, services, customer engagement, or professional development.

Salary and Benefits

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £45,000 to £47,375 per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Closing date: 9.30am on 27 November 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.

No agencies please.

The Royal Astronomical Society is seeking a dynamic Head of Membership. Reporting to the Executive Director, this newly created, hands-on, role will lead our membership team to develop and deliver our membership strategy, increase engagement, participation and inclusivity, and play a pivotal role in growing our membership through retention and recruitment.

About the Role

As Head of Membership, you will:

• Develop and deliver a compelling membership strategy aligned with our mission.
• Drive growth, retention, and engagement through innovative campaigns and state-of-the-art member experiences.
• Oversee membership operations, marketing, and customer service.
• Lead a talented team (Membership Officer, Marketing & Events Officer, Awards & Grants Officer).
• Champion member needs across the organisation and represent us in sector-wide initiatives.

Key Responsibilities

• Drive forward member acquisition, retention, and engagement, setting and monitoring appropriate KPIs.
• Design data-driven campaigns and value propositions.
• Manage budgets, resources, and compliance.
• Foster a culture of innovation and continuous improvement.
• Provide secretariat support to the Membership Committee.

 About You

• Minimum 5 years’ experience in a membership-focused role.
• Proven success in increasing membership and improving member satisfaction.
• Strong leadership and team development skills.
• Excellent networking and collaboration abilities.
• Tech-savvy with CRM/membership systems experience.
• Willingness to travel occasionally in the UK and overseas.

 Why Join Us?

As Head of Membership and a part of our senior leadership team, you’ll play a pivotal role in shaping the future of our Society, ensuring members are at the heart of everything we do. We offer a supportive, inclusive environment and opportunities for professional growth.

Application process

To apply submit your CV and a covering letter outlining the skills, knowledge and experience that would make you a great fit for the role.

The Royal Astronomical Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

The RAS has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, you need to be eligible to work in the UK.

This job advertisement is intended to convey essential job functions and requirements. It is not an exhaustive list of responsibilities, duties, and skills required for the position. The RAS reserves the right to amend and change responsibilities to meet organisational needs.

Closing date for applications:

11.59pm on Monday 17 November 2025

Job Purpose

We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.

Key Responsibilities 

Communications:

· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.

· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.

· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.

· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.

· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.

· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.

· Produce compelling newsletters and an Annual Report.

· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.

· Uphold and showcase the IPWSO mission and brand.

· Help oversee the production and design of a range of educational resources for families and professionals.

· Oversee copywriting and proofreading within IPWSO.

· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.

Engagement:

 · Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee.  The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.

· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.

· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.

· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.

· Work with the Project and Operations Manager on our Educational Outreach programmes.  Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).

How to Apply

Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.

We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.

The closing date for the receipt of applications is November 30th at 5pm UK time.  The start date envisaged for the Communications & Engagement Officer is 5th January 2026.

We’re looking for a highly organised administrator to support our global and membership activity. With responsibility for organising events, meetings and supporting senior staff, you’ll have initiative, great attention to detail and the ability to juggle a varied workload, often to tight deadlines.

As the Global Administrator, you’ll play a key role in delivering our international strategy, supporting global engagement, and helping our growing global membership community thrive. You’ll work with colleagues across the College and external partners worldwide to ensure smooth delivery of our global events, travel, and partner liaison activities.

What you’ll do

• Lead the organisation and coordination of the RCR’s global events and activities.
• Arrange travel, accommodation and logistics for senior staff and elected Officers.
• Prepare briefings, itineraries and event materials for global meetings and conferences.
• Act as a liaison point for international partners, maintaining positive and professional relationships.
• Coordinate meetings, networking events and follow-up actions with global stakeholders.
• Support the wider Membership Team on recruitment and retention initiatives.
• Maintain accurate records, databases and website information.

What you’ll need

• Excellent organisational skills with the ability to prioritise, multitask and meet deadlines.
• Strong written and verbal communication skills, with excellent attention to detail.
• Confidence liaising with a range of internal and external stakeholders.
• Calm, adaptable and proactive approach to problem-solving.
• Willingness to travel overseas occasionally as part of global event support.
• Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues is helpful, but not essential if you meet other requirements.

We are looking for a person who can lead LWPT through ongoing development of the organisation in coordination with both staff and trustees. The person needs to be able to maintain a clear strategic plan for the organisation that allows the organisation to stay focussed on what we plan to do to the benefit of both beneficiaries and supporters. The right person is able to maintain a healthy focus on income and expenditure in order to ensure that LWPT can meet the needs of all stakeholders.

Essential for the right applicant:
• A Christian with a good knowledge of the Christian communities in the UK.
• Someone who is an active member of a local church.
• Is able to affirm the historic creeds of the Christian church.
• A personal commitment to the development of the next generation of Christian Bible teachers in the UK.
• The ability to work from home with good wifi access.
• Ability to travel to the main office in Watford twice a month.

£60k pa FTE. This is a 0.8FTE role

Events Officer
Working Hours:  37 hours per week
Salary: 28,050 to  31,000 per annum 
Contract: 12 months Good opportunity for role to become permanent in future.
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!

How will you make a difference? 

Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home to be agreed with line manager
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
 

• Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
• Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
• Assist the Head of Fundraising & Communications  in the development and delivery of hyh’s Events and Communications Plans
• Update donor CRM databases and website

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 24th November 2025.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

An exciting opportunity to engage the media and drive real change. Join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.

· Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.

· Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.

The role

We are looking for an experienced, proactive media professional to join our team during a crucial phase of Dignity in Dying’s campaign. We welcome applicants with a strong news-sense, political nous and a flair for story-telling who can use the media and other channels to effectively influence a range of audiences. At a pivotal time for the movement for choice at the end of life, the successful candidate will be a team-player who can communicate complex subject matter in compelling and creative ways, keep abreast of media and political trends, support the delivery of national and regional comms plans and champion the voices of terminally ill people and bereaved families - both inside and outside Parliament.

Key responsibilities

• Support the Campaigns and Communications team in monitoring, evaluating and securing media coverage, along with developing and rolling out campaign activities.
• Assist in the efficient running of the press office including responding to incoming media enquiries in a timely manner, drafting and issuing media comments, compiling spokesperson briefings, and building and maintaining media lists.
• Oversee our media monitoring and its timely dissemination to staff, stakeholders and supporters, identifying where reactive responses are necessary or where there are proactive opportunities.
• Use the media monitoring to understand different media outlets' tone and framing of the issue, how this can impact our messaging and influence further opportunities for the campaign.
• Act as key point of contact with relevant suppliers, i.e. media monitoring providers, to ensure efficiency and value for money, identifying and acting upon opportunities for improvement. 
• Support the organisation’s work with terminally ill people and bereaved relatives who act as personal stories and spokespeople for our campaigns, projects and programmes, namely by responding to those who get in touch to share their experience in a professional, sensitive and timely manner, assessing suitability for media or other campaign work, and triaging to other members of the team where appropriate. 
• Maintain and update the personal story database to ensure usability and access from relevant members of the team while ensuring GDPR is upheld.
• Work with the Media & Campaigns Officer to secure local and regional coverage of personal stories, influential figures, local campaign activity and relevant research, informed by our national media strategy and plans. 
• Work closely with the Officer and Manager to plan media logistics for demonstrations, liaising with journalists, being proactive to ensure the smooth running of the event, and supporting personal stories and spokespeople.

About you

Essential Experience

• Experience of working in a media and/or campaigns role.

• Demonstrable creative skills and ability to develop new ideas.

• Good organisational skills and experience of working flexibly and nimbly to focus on a variety of tasks.

• Past examples of being able to work with minimal direction and with own initiative.

Desirable Experience

• Demonstrable ability to turn complex arguments into clear, concise and engaging messages understandable to a range of audiences.

• An interest in politics, current affairs and debates on legal and ethical issues.

• Experience of monitoring and analysing media coverage, and drafting and issuing comment to the media.

• Experience of dealing with sensitive subject matter and interacting with advocates, campaigners or service users with personal experiences.

Skills and Abilities

• Excellent verbal and written communications skills, with the ability to communicate persuasively with internal and external stakeholders.

• Good interpersonal skills including the ability to build and manage relations with journalists, case studies, patrons and other supporters more generally and the ability to work constructively in a team.

• Ability to empathise with people who may be distressed and in difficult circumstances.

• Ability to plan, organise and prioritise own work to manage conflicting priorities and ensure deadlines and objectives are met.

• Excellent attention to detail and good IT skills, including databases, excel spreadsheets, word-processing, e-mail and internet.

• Willingness and ability to develop new skills and assimilate new information.

Values

 · Commitment to Dignity in Dying’s vision and mission.

· Commitment to Compassion in Dying’s vision and mission.

Organisational behaviours

Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.

Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.

Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting

colleagues.

Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.

Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.

Join our team as Director of Education, helping us to support teachers, champion great teaching and raise the status of the profession. The Director of Education will advocate for the need for a strong professional body and its importance to teachers and leaders. The role will articulate the vision and ethos of the Chartered College of Teaching and inspire and empower internal and external stakeholders and the teaching profession to achieve the vision. The role will lead the growth of three core income streams: Chartered Status, membership and funded projects, and will represent the Chartered College of Teaching externally and grow our strategic networks. The role will advise on the education content of our external communications. The Director of Education will work with the Executive Leadership Team to develop and oversee implementation of the organisation’s strategy and to lead the Education Directorate to deliver the strategy. In association with other members of the Executive Leadership and Senior Management teams the role will advise on partnerships, funded education projects, policy, events, publishing and content, marketing and communications.

Unfortunately, we are unable to consider applicants based outside of the UK at this time.

For a short audio description of this role and the full application pack, please visit our website.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

● membership

● Chartered study, professional learning and accreditation

● research, policy and events

● online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.

The Opportunity

This is an excellent opportunity to make a real impact. You will have overall accountability for the Education and Research directorate, including accreditation, partnerships, research, events and policy, funded projects, publishing and content and marketing and communication. We are recruiting a dedicated individual who believes in the Chartered College of Teaching’s mission and is committed to leading our growth. 

This would be an ideal opportunity for an ambitious  individual to inspire and empower stakeholders and the teaching profession to achieve the Chartered College of Teaching’s mission. You will:

•  have autonomy for leading the Education and Research Directorate;
• enjoy speaking at events and advocating for the need for a strong professional body;
• work collaboratively with many of the team across the charity, supporting the growth of partnerships in the sector;
• be part of the team driving the organisation forward at an exciting time for the future of the College.

Lead the growth of Chartered Status and membership; advocate for and represent the College; grow strategic networks

• Provide keynote speeches as required for the Chartered College of Teaching, building on teaching experience and practice. Attend and contribute as required at speaking events, important functions, sector events and meetings across the country
• Develop and manage senior strategic relationships with the DfE, devolved governments, other sector bodies as directed by the CEO
• Exemplify the importance of professional learning, especially sustained enquiry leading to validation e.g Masters, PhD study, Chartered routes
• Maintain detailed understanding of the wider education policy landscape and support our Public Relations dept in commenting to the media
• Lead the College’s income growth from funded projects, seeking new opportunities and work with the Deputy CEO and Director of Finance to ensure that new opportunities have robust commercial model
• Support management of relationships with funders at the highest level in partnership with the CEO and Deputy CEO

Organisational Planning & Strategy

• Work with the Executive Leadership Team to shape the organisational business plan, in partnership with Executive Leadership Team colleagues and Council, supported by a clear budget and plan for income generation
• Lead the implementation of the strategy, ensuring that KPIs are met / action is taken to course correct, and provide day-to-day guidance and long-term strategic direction for all employees within the College
• Oversee the College’s existing and new products and services, ensuring that they are of the highest standard, and are informed by research and impact evaluation

Leadership

• Advise on the education content of external communications
• Provide overall accountability and leadership in a range of areas including membership, publishing, content, research, Chartered status and other professional learning and accreditation
• Report to the Council as required and be the Executive Leadership Team representative for relevant committees, and ensure they have the reports and data needed to make informed decisions for the College 
• Provide leadership and development of individuals within the team, including setting clear objectives, responsibilities, performance standards and development goals and managing these accordingly – through informal coaching and feedback and formal discussions including regular one to ones and appraisals

About You

The Director of Education will be passionate about the purpose, vision and mission of the Chartered College of Teaching, including the growth of membership and accreditation, and the importance of high-quality education and research content. You will understand the importance of the College taking a balanced position (beyond ideology) and be able to link our existing content to our members’ needs. You will have gravitas with external stakeholders and be energised by developing and maintaining strong external networks within the education sector and with new and existing funders.

You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage applications from global majority candidates to diversify our workforce. We’re looking for someone that is motivated by our vision and is passionate about leading our growth.

Experience and knowledge

Essential

• Teaching expertise - experience of working with teachers and school leaders in a range of contexts, ideally with a focus on professional learning
• Highly credible, increasingly respected profile (including in public speaking) and a strong network within the education sector
• Experience of building and maintaining strong external relationships 
• Significant professional experience including a senior leadership role and interactions with board level executives or equivalent 
• Ability to motivate and inspire the whole staff team to consistently deliver quality services and develop a high-performance culture
• Be future focused able to make strategic decisions and deliver capabilities ahead of business requirements as well as in response to them

Desirable

• Strong academic skills e.g. at PhD / Masters level or Chartered Teacher Status
• An appreciation of the drivers of company profitability and cost management
• Experience of financial management, risk management and strategic business planning
• Experience of successfully identifying and securing funding bids
• Experience of successfully leading the delivery of multidisciplinary projects, programmes or organisational initiatives of significant size or impact
• A publication portfolio

Skills

• Excellent and adaptable communication skills
• Strong autonomy and accountability 
• Strategic thinker and results-driven
• Strong analytical and problem-solving skills
• Good attention to detail
• Excellent influencing and negotiating skills
• Articulate, and literate – able to express complex concepts both verbally and written down
• Highly effective organisational skills, with ability to manage a very demanding and varied workload 
• Calm and resilient with a warm sense of humour and ability to work well under pressure 
• Highly numerate (desirable)

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• Online interviews are conducted via Zoom and the use of camera is optional.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Do you have hands-on accounting experience and finance systems knowledge? Are you available to start immediately (Monday 24 November)?

Join our Finance team and play a key role in keeping everything running smoothly! You’ll support both Accounts Payable and Receivable, ensuring accurate processing of income and expenses, maintaining ledgers, and helping budget holders with their queries.

Contract

• £29,500 - £32,000 per annum plus benefits
• Full time (35hrs per week) 
• Fixed Term Contract (6 months)
• Hybrid working with link to Ewell office
• We are passionate about flexible working, talk to us about your preferences 

What you’ll do 

• Process income and donations quickly and accurately.
• Manage invoices, purchase orders, receipts, and payments.
• Prepare journals and recode income.
• Assist with month-end reporting.
• Respond to budget holder queries.

What you’ll bring

• Solid accounting experience and finance system skills.
• Sharp attention to detail and strong Excel knowledge.
• Ability to work under pressure and meet deadlines.​
• Business Central experience/CRM experience desirable.

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

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Apply now

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Please note that we are seeking candidates who are available to start on Monday 24 November.

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

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Applications will close on Thursday 20 November. We will hold telephone interviews on Friday 21 November.

Kew’s Patrons programme is a community of leading pioneers, creatives and philanthropists linked by a shared passion to help protect the natural world for generations to come. The programme is centred on our Gardens but covers all aspects of our work, from engaging with our scientific and horticultural experts to understanding more about our history and plant and fungal collections. This is an exciting time to join the Patrons team at Kew as we seek to significantly grow the programme in response to Kew’s ambitious target to more than double income by 2030. 

We are currently recruiting for a Development Officer, Patrons to join our Development team at Kew.  The Patrons Officer is a key member of the team, helping to build and nurture this close community of supporters who are deeply invested in our work.  This role will be responsible for supporting the day-to-day activities of the Patrons programme, including coordinating renewals, responding to enquiries and ensuring excellent donor care. The post holder will work closely with the Development Manager, Patrons to deliver the programme, implement the retention and upgrade strategy for existing Patrons, and cultivate new Patrons.

The successful candidate will demonstrate a high degree of personal initiative, a proven ability to work collaboratively with multiple stakeholders, and excellent organisational and administrative skills. They will have strong customer service and/or fundraising experience and will enjoy building relationships with a wide range of people.

This role is based at Kew with the option of regular home working, subject to operational requirements. 

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

JOB PROFILE

JOB TITLE: Lead Trusts & Grants Officer

RESPONSIBLE TO: Senior Trusts & Grants Manager

HOURS OF WORK: Full time 35 hours per week

LOCATION: Home working/ Hybrid

DURATION: Permanent

SALARY / GRADE: £32,330

KEY WORKING RELATIONSHIPS

• Senior Trusts & Grants Manager

• Trusts & Grants Officer

• Director of Fundraising, Marketing & Communications

• Chief Operating Officer

• Senior Leadership & Service Managers

• Grant making trusts and foundations

• Major Donors

PURPOSE OF THE ROLE

The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.

MAIN DUTIES AND RESPONSIBILITIES

Fundraising and Grants Management

• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.

• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.

• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.

• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.

• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.

• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.

Team Management and Development

• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.

• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.

Personal specification

Knowledge and experience

• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)

• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)

• Experience in writing persuasive proposal documents and bids (E)

• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)

• Experience in supporting service teams to deliver complex projects on time and to budget (E)

• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)

Qualifications and Education

• Graduate level or equivalent significant professional experience in fundraising/bid

Skills and abilities

• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)

• Shows good professional judgement (E)

• Can successfully operate matrix management of complex projects at a national level (E)

• Delivers high quality work with minimal supervision and direction (E)

• Able to communicate clearly and engage with stakeholders at all levels (E)

• Is successful in securing positive external relationships with stakeholders and supporters (E)

• Demonstrates personal credibility (E)

• Demonstrates experience and ability in impact reporting (D)

• Ability to research the sector to identify the best prospects (D)

• Has the capacity to deal with complex issues and is good at problem solving (D)

• An exceptional administrator with excellent organisational and writing skills (E)

• Self-starter, used to working to deadlines and delivering against KPIs (D)

Accountability

• Shows previous experience of achievement of income targets (E)

• Shows previous experience of excellent funder or similar relationship stewardship (E)

• Able to contribute to the development of income growth strategy and strategic goals (D)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Encourages challenge and creativity, transparency and consistency.

• Leads by example.

• Offers outstanding service to members.

• Promotes cross-functional team working, sharing skills and knowledge

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Values the opinion of others. Treating colleagues and other stakeholders with respect.

• Takes pride in own development, committed to achieving high standards and agreed objectives.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

We are recruiting for a Policy Officer within the Advocacy and Communications Team. You will report to the Director of Advocacy and Communications and work closely with all others in the team.

The purpose of this role is to strengthen LFF’s policy and advocacy efforts. You will be crucial in helping to develop strategic engagement, influence change and strengthen LFF’s impact on public policy, and in doing so, make a significant contribution to the prevention of child sexual abuse.

Bringing together your knowledge and experience engaging with various stakeholders, you will effect change by identifying opportunities to influence decision-making, analyse data to develop policy positions for the organisation, contribute to consultation submissions and provide advice on various policy matters.

Advocacy is one of three guiding principles in our 2025-2030 organisational strategy. It underpins all of our work – we advocate for a greater focus on preventing abuse before it happens, not just within the halls of parliament but through all aspects of our work from frontline practice to influencing national policy.

This role sits within the wider Advocacy and Communications Team which supports the promotion of all areas of our work across various channels: websites, social media, press and PR, marketing and digital advertising. Working with the wider team, we are striving to better showcase our advocacy work both internally and externally.

Our ideal candidate will have a strong track record of policy development, an understanding of the UK legislative process and a commitment to our mission to prevent child sexual abuse and exploitation.

For a more detailed job description, please request a job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 24th November. Stage 1 interviews are scheduled to take place on Wednesday 3rd December and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#policy #advocacy #communications #engagement

Purpose of the Job

This role is an exciting opportunity for an outstanding individual to join the UK Youth Employer Engagement team as part of the Network Delivery Department, supporting the Summer Jobs Programme. With a focus on identifying and securing employment placements and income for The Summer Jobs  Programme, the Employer Engagement Officer plays a key role in ensuring strong stewardship and a positive employer experience of the programme and partnership with UK Youth over the next 12 months.

Key Responsibilities

Employer recruitment and income generation

• Work closely with the Employer Engagement Manager to develop and implement an employer engagement strategy, integrating both local and national approaches.

• Support the development of employer sponsorship proposals, creating a menu of different engagement levels to meet income targets

• Work with the Employer Engagement Manager and the wider Corporate Partnerships Team to collaborate on UK Youth fundraising opportunities and integrate our employer ask into our wider corporate partnerships offer

• Track, monitor and report confirmed placements in specified locations.

• Input to feedback for programme funder, the Youth Endowment Fund, on corporate partnership opportunities

• Identify and engage with regional and localised contacts to assist in sourcing placements (e.g. local business networks).

• Accurately record programme donation contributions

Employer training and management

• Manage relationships with a cohort of employers throughout the programme, including:

• Securing their commitment to provide placements and funding in agreement with the programme’s terms of reference

• Ensuring they have the information and tools to succeed within the programme.

• Act as the primary point of contact at UK Youth.

Key Internal Relationships

• Collaborate closely with The Summer Jobs Project Manager to:

• Ensure consistency and accuracy of approach and information.

• Support Local Delivery Partners to build relationships with employers.

• Attend one to one meetings and appraisals with the Employer Engagement Manager

• Work in partnership with colleagues in the Communications team to enable the delivery of high-quality comms activities that support employer recruitment.

Experience we're after

• Experience of fundraising, sales or recruitment

• Experience of working in a busy and deadline-driven work environment

• Experience of managing multiple relationships

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.

Why work at UK Youth?

Young people are facing a complex and increasingly challenging world. There are pressures on their mental health, employment prospects, and even physical safety. Youth work is an essential tool to help young people navigate these difficulties and set them up with skills for life. But over ten million young people are currently unable to access this life changing and even life-saving resource. UK Youth brings together young people and youth workers with business leaders, teachers, doctors, and other professionals to identify solutions, provide practical support and campaign for social change. By working at UK Youth, you will be a joining a committed group of people who are seeking to tackle the systemic problems letting young people down. 

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 1st December 2025 at 09:00am 

Provisional Interview Dates: W/C 8th December 2025

Join Our Team!

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Care team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The Supporter Care Team are looking to hire two Supporter Care Assistant posts who’ll provide excellent customer care; engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The role will involve dealing with donations, ensuring that our records are kept updated on our database, running reports, and undertaking general admin duties.

About You

You’ll have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme