Membership support officer jobs in ,

About YMCA St Paul’s Group

YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.

Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.

About the Role

As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.

This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.

Key Responsibilities

Deliver Outstanding Customer Service

Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.

Versatility at Its Best

No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.

Safety and Security

As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.

Welcoming and Listening

As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.

A Supportive Team Environment

Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.

What We Offer

At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.

We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.

Benefits to Support Your Mind, Body, and Spirit

• Free gym access across all YMCA sites

• Discounts from major retailers and supermarkets

• Free wellbeing and counselling services

• Flexibility to work across a range of outer London locations

• Career development programmes to help you thrive

• Family-friendly policies, including enhanced maternity pay

• Life Assurance

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

Events are a central part of student life at UCL – enabling students to find and form communities, experience new things, and make the most of life in London. Each year, the Students’ Union and its clubs and societies, deliver more than 6,000 events ranging from workshops to debates, exercise classes to socials. The Events Coordinator will support the delivery of a high quality programme of events, support teams across the Students’ Union to develop and deliver events, and work collaboratively to develop a culture of excellent event management.

Do you have experience in developing project plans that bring ideas to life? Do you excel at coordinating a wide range of stakeholders to deliver standout events and projects? If so, we’d love to hear from you.

Our ideal candidate will have experience supporting large scale events, strong project management skills and enjoy working across a diverse range of events that directly impact the student experience. 
 

Are you a detail-oriented professional with a strong background in quality assurance?

TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.

Benefits

• Salary: £32,500-34,000 per annum, depending on experience
• Employment type: FTC to 31st May 2026
• Hours: Full time, 35 hours per week
  • 9am-5pm Monday-Thursday with 45 minutes lunch
  • 9am-4pm Friday with 1 hour lunch
• Working arrangements: Hybrid working (office in London)
• Other: Significant investment in employee CPD

 
 
About the Organisation
 
Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.

The Role
 
As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.

Key Responsibilities

• Manage applications from organisations seeking ATP status or course certification.
• Build and maintain strong relationships with ATPs, responding to queries promptly.
• Plan and support quality assurance activities, including audits, course observations, and performance analysis.
• Review proctoring videos to identify potential malpractice and ensure compliance.
• Handle quality issues, including complaints, delegate feedback, and pass rate data.
• Prepare reports and data for audits and investigations.
• Manage invoicing and payment processes for ATPs and Technical Assessors.
• Contribute to process improvements, enhancing the ATP and learner experience.

 
 
Skills and Experience required

• Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body. 
• Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities. 
• Strong customer service and account management skills with experience in building relationships with stakeholders. 
• Proficiency in Microsoft Office and experience with CRM systems. 

 
 
Interviews

• 2 stages
  • 1st stage online
  • 2nd stage in person (London)

 
 
To Apply

• Covering letter
  • No more than 2 pages of A4
  • Addressing the required skills and experience listed above
• CV

 
 
Deadline for Applications

• ASAP – applications will be reviewed on a rolling basis

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an extraordinary opportunity to join Belong’s Senior Leadership Team as Director of Programmes, a pivotal role at the heart of our mission. You will lead the design, delivery, and impact of Belong’s programmes across England and Wales, ensuring they are strategic, inclusive, and evidence-based. Working closely with the CEO and senior colleagues, you will shape programme strategy, oversee complex portfolios, and drive systemic change that strengthens social cohesion nationwide.

As Director of Programmes, you will:

• Lead strategic development and delivery of Belong’s place-based programmes, ensuring alignment with our mission and values.
• Oversee programme design, implementation, evaluation, and learning to guarantee quality and measurable impact.
• Line manage a talented team of Programme Leads and Coordinators, fostering a culture of collaboration and empowerment.
• Apply systems thinking to understand the interconnected nature of community, policy, and service ecosystems.
• Build and maintain high-level partnerships with funders, commissioners, local authorities, and community organisations.
• Represent Belong at national forums, events, and networks, championing our work and influence.
• Identify and pursue new opportunities for programme development and funding, supporting organisational growth.

This is a senior leadership position that combines strategic vision with hands-on delivery. You will play a key role in shaping Belong’s future and ensuring our programmes make a lasting difference to communities across the UK.

About You
We are seeking a visionary and experienced leader with:

• Proven experience in leading complex programme portfolios and delivering impactful initiatives.
• Strong strategic thinking and planning abilities, with a track record of shaping programme strategy.
• Excellent leadership and line management skills, with the ability to inspire and develop teams.
• Experience managing diverse stakeholders, from senior decision-makers to community partners.
• Familiarity with systems change and participatory approaches.
• Understanding of social cohesion, integration, and related social policy issues.
• Strong communication and influencing skills, able to translate complex ideas into accessible messages.
• Highly organised, diplomatic, and politically astute, with experience in income generation and bid development.

Desirable: Experience in areas such as Prevent, PCVE, community tensions, hate crime, or tackling misinformation.

Personal qualities matter too: we’re looking for someone passionate about improving cohesion and integration in the UK, collaborative and inclusive in their leadership style, and committed to equity, diversity, and inclusion.

Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:

• 30 days’ annual leave
• Hybrid working (typically 3 days in the office)
• Enhanced sick pay and family-friendly policies
• Opportunities for professional development and growth

Salary: £65,000–£70,000
Location: UK-wide (regular travel across England and Wales)
Contract: Permanent, Full-time
Closing Date: 12 January 2026

About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation dedicated to building a more united and less divided society. We work with communities, local authorities, and national partners to strengthen trust, belonging, and resilience. Through innovative place-based programmes, research, policy influence, and thought leadership, we help create stronger, kinder, and more connected communities. Our growing membership spans local authorities, charities, civil society, and businesses, and we are proud to champion collaboration, diversity, and evidence-led approaches.

*Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.*

About the role

We are currently looking for an impassioned and self-driven individual to join our activities team to deliver exceptional service to our students, through engaging with the 350+ student groups, which deliver an incredible range of world-class opportunities to their members.

You will act as the first point of contact for student-led groups and will drive improvements of activities and events including administering risk management, facilities, finance, training, and a wide range of administrative processes. A significant part of the post includes supporting the safe delivery of activities through risk management steps and working within our sports partnership to ensure Imperial Athletes sporting activities are safe. You will develop strong communities and networks within the university and maintain key working relationships.

The role sits within the Directorate of Membership Services and the post will have a cross-departmental focus to ensure our training package, volunteer support and all processes are equitable and effective for all student groups.

What you would be doing

The Student Activities Coordinator (Events) is tasked with coordinating the delivery and development of events run by student-led groups.

The role is responsible for ensuring that student volunteers are able to deliver their activities and events safely, and ensure students have a high-quality service and experience on their journey as a volunteer.

The role is responsible for supporting the:

• delivery of student-led groups, tours / trips, and activities
• Development and Support for groups in relation to events and activity

Alongside the Activities Manager, elected Officer Trustees, and the wider activities team, the role will support the delivering of a high-quality support service for student-led groups.

Please job description for full list of duties and responsibilities.

What we are looking for

The successful candidate will be committed to using their skills and knowledge to empower student-group leaders and will have personal experience of higher education. The role will require excellent administration and organisational skills, a methodical approach to managing information and sophisticated interpersonal skills. Ideally you will have experience with event and trip administration, providing exceptional customer care and working with and training volunteers. You will be able to operate with autonomy as well as be able to balance competing priorities.

Please see person specification in job description for further details. 

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page.

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team listed on the website.

Closing date: 11 January 2026

Interviews (In-Person) will be expected to take place on 26 and 27 January 2026.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

Lead policy and research projects that shape national conversations on cohesion and integration. Join Belong and help create lasting change across the UK.

This is an exciting opportunity to take a pivotal role in delivering high-impact projects that inform practice and influence decision-makers. As Belong enters its next phase of growth, we are determined to deepen our impact, strengthen our resilience, and champion cohesion and integration at scale.

About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation focused on building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.

The Role
As Policy and Research Lead, you will design and deliver research and policy projects that inform practice and influence decision-makers. You will produce high-quality outputs, translate evidence into actionable recommendations, and contribute to Belong’s thought leadership. This role combines strategic insight with hands-on delivery and offers the chance to shape national conversations on social cohesion.

Key Responsibilities

• Policy and Research Leadership

  • Lead the design and delivery of policy and research projects, ensuring quality, relevance, and impact.
  • Produce policy briefings, reports, consultation responses, and thought leadership pieces.
  • Translate research findings into actionable recommendations for policymakers and practitioners.
  • Ensure projects are inclusive, participatory, and informed by lived experience.
  • Monitor policy developments and contribute to strategic positioning and horizon scanning.

• Stakeholder Engagement

  • Build and maintain relationships with policymakers, researchers, funders, and sector leaders.
  • Represent Belong at external meetings, events, and networks.
  • Support collaborative research and policy initiatives with partners and commissioners.
  • Contribute to dissemination of Belong’s work through events, media, and digital channels.

• Internal Collaboration

  • Support the Director of Policy & Research in developing Belong’s policy influencing strategy.
  • Contribute to organisational learning and cross-team collaboration.
  • Assist with proposal development and funder engagement.
  • Line manage junior staff or associates as required.

About You
We are seeking a strategic and thoughtful leader with:

• Proven experience in leading policy and applied research programmes.
• Experience working in or with government, think tanks, or advocacy organisations.
• Strong analytical and writing skills.
• Knowledge of cohesion, integration, and community development.
• Excellent project management and organisational abilities.
• Familiarity with participatory and inclusive research methods.
• Experience in income generation or bid development.
• Relevant qualification in public policy, social research, or related field.
• Ability to translate complex ideas into accessible messages.
• Politically aware and intellectually curious.
• Strong stakeholder engagement and relationship-building skills.

Personal Qualities

• Passionate about improving cohesion and integration in the UK.
• Strategic and solutions-focused.
• Collaborative and inclusive.
• Practical, reliable, and detail-oriented.
• Committed to personal and professional development.
• Able to thrive in a fast-paced and evolving environment.

Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:

• 30 days’ annual leave (plus bank holidays)
• Hybrid working
• Enhanced sick pay and family-friendly policies
• Opportunities for professional development and growth

Join us and help shape policy and research that builds stronger, kinder, and more connected communities across the UK.

Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.

Prospectus are delighted to be supporting a highly impactful client with the search for an Administration and Communications Officer. This is a permanent role, required to start ideally prior to Christmas, or immediately in the New year.

This role would suit somebody who is looking to build a career within Communications and Administration. Reporting into the Communications Director of this small organisation, you will work remotely, but be available to travel within London for client meetings and events of required. General responsibilities are:
 

• Administrative support to ensure smooth daily operations, including managing enquiries, maintaining records and digital files, supporting staff task management, and ensuring ICT systems are functioning effectively.
• Support organisational communications by preparing, editing, and disseminating materials across print, digital, and web platforms, ensuring all content is consistent with branding and house style.
• Maintain and update the organisation’s website and online platforms, uploading new materials, checking accuracy, and liaising with technical support when needed.
• Assist in the recruitment, onboarding, and retention of members by delivering excellent customer service, maintaining strong professional relationships, and supporting individuals and organisations.
• Contribute to marketing and promotional activities by helping produce materials, coordinating outreach, and supporting external partnerships to raise awareness of organisations work.
• Provide logistical and administrative support for events, training sessions, meetings, and webinars, including managing bookings, communication with attendees, preparing materials, and supporting follow-up and evaluation.
• Support the production and promotion of the organisation’s podcast series and other projects, including scheduling, coordinating with guests, and organising content.
• Maintain and develop the organisation’s CRM and database systems, ensuring accurate data entry, reporting, and effective use of membership information.

If you feel that you have the aptitude to carry out these responsibilities and are immediately available, please apply early to avoid disappointment. Due to the quick turnaround required of this role, we reserve the right to close the position early.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact Catherine Bunting at Prospectus.

Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.

We provide practical and emotional support, camaraderie and connection to:

• LGBTQ+ people
• All people living with or affected by HIV

We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.

What It Is Like to Work at Sahir

We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.

We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.

About the Role

This is a community facing role focused primarily on delivering facilitated LGBTQ+ peer support groups and wider community engagement activity. You will create and sustain safe, inclusive spaces where LGBTQ+ people can connect, build resilience and feel heard.

Alongside regular peer support delivery, you will support outreach, workshops and project specific activity in response to community need and strategic priorities. The role includes active promotion of groups and proactive engagement with under-represented and marginalised LGBTQ+ communities.

What We Are Looking For

We are looking for someone who brings:

• A genuine commitment to LGBTQ+ wellbeing and community empowerment.
• Experience of facilitating groups, engagement or community activity, or transferable experience that demonstrates these skills.
• Strong communication and relationship building skills.
• A willingness to work some evenings and occasional weekends.
• A relevant qualification at NVQ Level 3 or above in social work, health, education or similar is desirable, but equivalent experience and a commitment to learning are equally valued.

We are particularly keen to receive applications from people with lived experience of the issues affecting LGBTQ+ communities, and from those whose voices are under-represented within the sector.

Equality, Inclusion and Accessibility

Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.

Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.

You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.

We are happy to discuss reasonable adjustments at any stage of the recruitment process.

Job Purpose

Within the National Influencing & Networks team, the Digital Communications Officer is responsible for delivering core communications functions. The postholder will work directly with the Director of National Influencing and Networks to plan communications activity in line with organisational objectives, and to deliver planned, regular and ad-hoc outputs. They will also work closely with the Area Engagement and Partnerships Team. It is desirable for the postholder to bring innovative video editing and production expertise, along with strong digital content creation skills, to enhance Clinks’ communications reach and impact.

Duties and key responsibilities

· Contribute to the continued development of communications outputs of relevance to the voluntary sector working in criminal justice

· Deliver Clinks’ communications functions to ensure our work and the voluntary sector is promoted in an accurate and timely manner.

· Contribute to Clinks’ communications outputs through oversight of the organisational communications planner, supporting the development of timelines and executing as appropriate

· Responsible for publication and design of organisational policy reports, e-bulletins, newsletters, blog posts, ad-hoc publications and other relevant digital outputs

· Responsible for the collation and distribution of Clinks’ Light Lunch on a weekly basis as well as newsflashes, women’s network updates and art alliance updates

· Provide communications and digital expertise to all Clinks staff, including planning of social media, publications or key deliverables including Clinks’ annual State of the sector research

· Work closely with the Membership and Digital Development Officer to ensure coordination of Clinks’ digital output, and supporting the Clinks digital era by contributing to project managed task groups from a communications perspective

· Work with Clinks’ partners on the delivery of local communications outputs

· Lead on Clinks’ regular programme of reporting and benchmarking, with relevance to communications metrics, triaging responsibility within the organisation, and escalating as appropriate, as well as liaising with third parties as needed

· Track and evaluate the impact of Clinks’ communications and digital outputs and advise colleagues accordingly

· Responsible, with the Membership and Digital Development Officer, for keeping information on the website up to date.

· Ensure the implementation of Clinks’ Content Creation Strategy and social media strategy, and contribute to development of wider organisational digital strategy

· Continuously review comms process’ and outputs to ensure a continued high standard to Clinks overall delivery

· Support fundraising activity and bid applications to help secure income for development work.

Additional responsibilities

· Contribute to team activity, including the communication of policy positions rooted in evidence, expertise and experience

· Ensure high standards across all Clinks communications products

· Support the development and operation of the various groups, networks and structures facilitated by Clinks

· Represent Clinks at external meetings and events

· Work with colleagues to maintain and develop Clinks’ database of stakeholders to support the distribution of published materials and other communications.

General responsibilities

· Represent and be an ambassador for Clinks

· Work to support the mission, ethos and values of Clinks

· Be flexible and carry out other associated duties as they may arise, develop or be assigned in line with the broad remit of the position

· Support and promote diversity and equality of opportunity in the workplace

· Work collaboratively with others in all aspects of our work.

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification

Education and experience

• 2-3 years’ experience in a communications-related role
• Experience in innovative video editing, production, and digital content creation is highly desirable. 

Knowledge, skills and abilities

· An understanding of issues related to:

•  The role of the voluntary sector in addressing social exclusion and inequalities
• The criminal justice system, in particular prisons and probation.

· The ability to engage audiences, persuade, and encourage understanding and participation in written and/or other communications, with a focus on social media output.

· Ability to manage multiple workstreams and competing priorities

· A collaborative approach to working with colleagues

· Strong IT skills, including knowledge of Microsoft Office, and an ability to support online platforms, including Drupal and Simple News, as well as proficiency in web development

· An eye for design, with the ability to liaise with external designers and to use design software, for example InDesign to create documents and manipulate document templates and Canva to produce assets.

· Clear, concise and engaging written and online communication skills

· A scrupulous approach to proofreading and a high level of skill in written English.

· Good knowledge of social media platforms such as LinkedIn and Bluesky, how to create and schedule engaging content for social media, and how to track engagement

· Monitor feed, share content and engage with Clinks’ members via social media

Personal attributes and other requirements

· Working well in a team with a flexible approach to work

· Ability to manage multiple and sometimes competing priorities

· Personal resilience and ability to stay focused in a rapidly changing environment

· Commitment to anti-discriminatory practice and equal opportunities, including for people with lived experience of the criminal justice system

· Ability to apply awareness of diversity issues to all areas of work

· Commitment to upholding the rights of people facing disadvantage and discrimination in the criminal justice system.

Marketing Officer- Hybrid

Are you a creative communicator with a passion for purpose-driven marketing?

Join Pilgrims’ Friend Society, a Christian charity with over 200 years of experience supporting older people, as we step into an exciting new season of growth, impact, and innovation. We’re looking for a talented Marketing Officer who’s ready to make a real difference, not just in campaigns, but in people’s lives.

This is your opportunity to bring stories to life, amplify our mission of supporting older people in Christian faith and community, and help shape a brand that reflects care, dignity, and hope. You’ll be part of a collaborative team, driving fresh ideas across digital, print, and events, all while serving a cause that matters.

If you’re strategic, hands-on, and ready to put your creative energy to work for something bigger than yourself, we’d love to hear from you.

Read the job pack here for further details of this fantastic opportunity

Responsibilities:

• Creating and delivering marketing campaigns that raise awareness of our care homes and housing schemes.
• Working with our digital agency to run paid campaigns (PPC, social, lead generation) and supporting traditional methods where effective.
• Managing and updating the website to ensure content is clear, relevant, accessible, and SEO-optimised.
• Collaborating with colleagues across the charity to provide consistent, joined-up messaging.
• Protecting and promoting our brand identity and tone of voice across all materials.
• Using research and insight to understand audiences and identify trends.
• Building strong relationships with colleagues, partners, and communities to deliver joined-up marketing.
• Measuring and reporting on campaign impact using tools such as Google Analytics and social media insights.
• Managing the marketing budget to ensure resources are used effectively.
• Additional duties as required.

Experience/skills:

• Degree or equivalent in Marketing, Communications, or related field.
• Minimum of three years’ marketing experience, including digital campaigns, website management (e.g. WordPress), and SEO.
• Confident communicator with strong writing, editing, and presentation skills.
• Proficient in using Canva or Adobe Creative Suite for on-brand materials.
• Strong organisational skills with the ability to manage multiple projects and deadlines.
• The ability to work independently and with colleagues from across the organisation
• A can-do problem-solving attitude

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

35 hours a week, Monday to Friday.

Benefits:

• Hybrid working (2 days in the office, 3 days at home)
• Flexible working hours
• 25 days holiday plus bank holidays
• Training & development
• Ongoing support from management
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

Application Requirements:

To help streamline our selection process, please submit the following with your initial application:

CV: Ensure there are no basic errors.

Cover Letter: outlining how your skills, experience, and faith align with the role and our mission

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: the closing date for this post is Wednesday 21st January 2026, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Role: Literature Development Officer

Reporting to: Executive Director / Senior Lead

Salary: £17,042.40 (pro-rata of £28,404)

Hours: 21 hours per week

Contract: Permanent

Location: Home based, with the option to work from an office in Cardiff or Carmarthen.

Summary

We’re looking for a Literature Development Officer to join our fantastic team at Disability Arts Cymru! Do you have a passion for Literature and a commitment to promoting the rights of disabled people? This could be the perfect opportunity for you. If you’re excited by the power of art to explore social issues and inspire real change, we’d love to hear from you.

What it’s like to work with us

Disability Arts Cymru (DAC) is a Charitable Incorporated Organisation funded by the Arts Council of Wales. We’re a membership organisation that produces and promotes art which reflects the lived experience of disabled people in Wales and champions equality across the arts. At the heart of everything we do is the social model of disability. We work to challenge barriers and negative attitudes, helping individuals and organisations understand that it is society and negative attitudes, not impairments, that disable people.

Working for DAC means joining a small, highly experienced, and enthusiastic team based across Wales. Most of our work is home-based, though you’ll be expected to attend events around the country and visit our headquarters in Carmarthen or Cardiff from time to time. Our staff benefit from a generous annual leave allowance, including a Christmas and New Year office shutdown, additional discretionary days, two team social days each year, and a friendly weekly remote coffee chat over Zoom.

What you’ll be doing

You will manage and support the DAC literature group, helping them to create new work, access opportunities, and grow both creatively and professionally. This will include hosting events, developing and leading projects, building and maintaining relationships with partner organisations in Wales and beyond, administering and supporting arts commissions, and delivering training when required.

What we’re looking for

• Practical experience in the arts, specifically within a literature context.
• Proven experience planning and delivering projects to a high standard.
• An effective communicator, able to engage with people at all levels.
• A positive team player, who collaborates well and builds strong relationships internally and externally.
• Strong organisational skills, with the ability to manage multiple projects, meet deadlines, and work effectively remotely.
• A lived understanding of the experiences of disabled and/or deaf people in Wales, alongside a passion for using art to drive social change.

Knowledge, skills and experience

Essential

• Relevant experience, or demonstrable knowledge, of delivering socially impactful arts projects in Wales.
• Strong awareness of the literature landscape in Wales and relationships with key people in the sector.
• Educated to degree level, or with significant equivalent industry experience.
• Ability to plan, deliver, and support arts projects and events.
• Strong understanding of the lived experience of disability and a working knowledge of the Social Model of Disability.
• Effective interpersonal skills with the ability to build and maintain relationships, and to communicate effectively with people at all levels.
• Strong organisational skills, with the ability to manage time, prioritise workloads, and deliver to deadlines in a home-working/hybrid environment.
• Ability to work positively and collaboratively within a small staff team, including cross-artform collaboration.
• Excellent IT skills, including MS Office and digital communication platforms (e.g. Zoom, Teams).
• Experience gathering and evaluating feedback to report on project impact and member needs.
• Clear understanding of equality, diversity, and access in the arts.
• Ability to write and converse in Welsh is essential for this role.

How to apply

To apply, please complete an application form and equalities form and return them by email with the subject line: “Literature Development Officer”.

When completing your application, please provide examples demonstrating how you meet the knowledge, skills, and experience criteria outlined above.

Please note: Due to the nature of this role, only written application forms will be considered. We especially welcome applications from disabled and deaf people and those from underrepresented communities.

Deadline: 19/12/25

Are you a brilliant event coordinator? Do you have experience developing training events? Can you spot opportunities to inspire, educate and engage audiences?  

The SLA supports approximately 2000 members with advice, training and advocacy across the UK. The Training and Events Manager will form an essential part of the SLA team working to run a high quality, inspiring and engaging events and training to help us deliver on our mission to support members, so that more children and young people reach their full potential through the school library. You will lead on the organisation of our annual conference; develop and maintain a calendar of events and training for members and non-member audiences; and support the team with all event related administration and logistics.  Events at the SLA include member meet ups (in person and online), events in our branch network across 23 regions, professional development and training, and our SLA Awards ceremonies.

Your work will be at the forefront of our member offer, helping to build links with membership, support members, build relationships with key stakeholders and sponsors, delivering high-quality training and impactful events offer across the year. An agile and flexible thinker, you will be creative, with a flair for spotting opportunities for professional development, and have a keen eye for detail with an ability to manage multiple projects and deadlines. Using your project management experience, you will work with the CEO, SLA team colleagues and subject matter experts and facilitators to develop and deliver a high quality and competitive calendar of events and training. 

This is a full time role (37 hours per week) working remotely throughout the year and will require travel and occassional overnight stays. Find out more about the role including full job description and how to apply by downloading the job specification pack. 

Application deadline: 19th December 

Interviews: First round interview (online): 13th/14th January

Second round interview in person TBC: 20th/22nd January 

Applications without a covering letter will not be considered. No agencies please.   

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified. 

Lead innovative programmes that strengthen social cohesion and create lasting change. Join Belong and help communities thrive across the UK.

This is an exciting opportunity to play a central role in delivering impactful, evidence-based programmes that bring people together and foster inclusion. As Belong enters its next phase of growth, we are expanding our reach and deepening our impact. The Programme Lead will be at the heart of this journey, shaping and delivering high-quality initiatives that respond to local needs and drive systemic change.

About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation focused on building a more united and less divided society. We work with communities, local authorities, and national partners to strengthen trust, belonging, and resilience. Through place-based programmes, research, policy influence, and thought leadership, we help create stronger, kinder, and more connected communities. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.

The Role
As Programme Lead, you will design and deliver innovative programmes that make a measurable difference to communities. You will lead the development of local strategies, co-create solutions with partners, and ensure programmes are inclusive, impactful, and aligned with Belong’s mission.

Key responsibilities include:

• Programme Design and Delivery

  • Lead the delivery of Belong’s local programmes, ensuring they are evidence-based and responsive to community needs.
  • Design and facilitate workshops, training sessions, and community engagement activities.
  • Apply strong research methods, including desk-based analysis, surveys, and social media insights.
  • Manage programme budgets, timelines, and resources to ensure effective delivery.
  • Monitor and evaluate programme outcomes, producing reports and insights for stakeholders.

• Partnership and Stakeholder Engagement

  • Build and maintain strong relationships with local authorities, community organisations, funders, and commissioners.
  • Co-design programme approaches with partners, ensuring shared ownership and relevance.
  • Represent Belong at external events, meetings, and forums to promote our work and build new opportunities.

• Strategic Development

  • Contribute to Belong’s organisational strategy through programme innovation and learning.
  • Support business development by identifying opportunities, developing proposals, and contributing to bids.
  • Share learning and best practice across the organisation to inform future programme development.

• Planning, Delivery, and Risk Management

  • Demonstrate strong project management skills, including coordination of deliverables and budget tracking.
  • Conduct risk assessments and map risks and opportunities to ensure programme success.

This role is ideal for someone who thrives in dynamic environments, enjoys working collaboratively, and is passionate about creating lasting change in communities.

About You
We are seeking a proactive and collaborative programme leader with:

• Proven experience in designing and delivering community-based programmes.
• Experience working in or with local government or voluntary sector organisations.
• Strong facilitation and engagement skills, with familiarity in participatory methods.
• Excellent project management skills and attention to detail.
• Experience in monitoring and evaluation frameworks.
• Ability to build and maintain collaborative relationships with strong communication skills.
• Relevant qualification in community development, public policy, or a related field.
• Strong understanding of social cohesion and integration issues.
• Highly organised and able to manage multiple priorities.

Desirable: Experience in Prevent, PCVE, community tensions, hate crime, or tackling misinformation.

Personal Qualities

• Passionate about improving cohesion and integration in the UK.
• Collaborative and solution-focused.
• Entrepreneurial and proactive in identifying opportunities.
• Practical, focused, and reliable.
• Able to thrive in a fast-paced and evolving environment.
• Committed to personal and professional development.

Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:

• 30 days’ annual leave (plus bank holidays)
• Hybrid working (typically 3 days in the office)
• Enhanced sick pay and family-friendly policies
• Opportunities for professional development and growth

Join us and help shape programmes that build stronger, kinder, and more connected communities across the UK.

Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.

Role: Music Development Officer

Reporting to: Executive Director / Senior Lead

Salary: £17,042.40 (pro-rata of £28,404)

Hours: 21 hours per week

Contract: Fixed term – three years from start date

Location: Home, with the option to work from an office in Cardiff or Carmarthen.

Summary

We’re looking for a Music Development Officer to join our fantastic team at Disability Arts Cymru! Do you have a passion for music and a commitment to promoting the rights of disabled people? This could be the perfect opportunity for you. If you’re excited by the power of art to explore social issues and inspire real change, we’d love to hear from you.

What it’s like to work with us

Disability Arts Cymru (DAC) is a Charitable Incorporated Organisation funded by the Arts Council of Wales. We’re a membership organisation that produces and promotes art which reflects the lived experience of disabled people in Wales and champions equality across the arts. At the heart of everything we do is the social model of disability. We work to challenge barriers and negative attitudes, helping individuals and organisations understand that it is society and negative attitudes, not impairments, that disable people.

Working for DAC means joining a small, highly experienced, and enthusiastic team based across Wales. Most of our work is home-based, though you’ll be expected to attend events around the country and visit our headquarters in Carmarthen or Cardiff from time to time. Our staff benefit from a generous annual leave allowance, including a Christmas and New Year office shutdown, additional discretionary days, two team social days each year, and a friendly weekly remote coffee chat over Zoom.

What you’ll be doing

You will manage and support a group of DAC musician members, helping them to create new work, access opportunities, and grow both creatively and professionally. This will include hosting events, developing and leading projects, building and maintaining relationships with partner organisations in Wales and beyond, administering and supporting arts commissions, and delivering training when required.

What we’re looking for

• Practical experience in the arts, specifically within a music context.
• Proven experience planning and delivering projects to a high standard.
• An effective communicator, able to engage with people at all levels.
• A positive team player, who collaborates well and builds strong relationships internally and externally.
• Strong organisational skills, with the ability to manage multiple projects, meet deadlines, and work effectively remotely.
• A lived understanding of the experiences of disabled and/or deaf people in Wales, alongside a passion for using art to drive social change.

Knowledge, skills and experience

Essential

• Relevant experience, or demonstrable knowledge, of delivering socially impactful arts projects in Wales.
• Strong awareness of the music industry in Wales and established relationships with key people in the sector.
• Educated to degree level, or with significant equivalent industry experience.
• Ability to plan, deliver, and support arts projects and events.
• Strong understanding of the lived experience of disability and a working knowledge of the Social Model of Disability.
• Effective interpersonal skills with the ability to build and maintain relationships, and to communicate effectively with people at all levels.
• Strong organisational skills, with the ability to manage time, prioritise workloads, and deliver to deadlines in a home-working/hybrid environment.
• Ability to work positively and collaboratively within a small staff team, including cross-artform collaboration.
• Excellent IT skills, including MS Office and digital communication platforms (e.g. Zoom, Teams).
• Experience gathering and evaluating feedback to report on project impact and member needs.
• Clear understanding of equality, diversity, and access in the arts, with particular emphasis on the Social Model of Disability.

Desirable

• Fluent Welsh speaker
• Experience of delivering training

How to apply

To apply, please complete an application form and equalities form and return them by email with the subject line: “Music Development Officer”.

When completing your application, please provide examples demonstrating how you meet the knowledge, skills, and experience criteria outlined above.

Please note: Due to the nature of this role, only written application forms will be considered. We especially welcome applications from disabled and deaf people and those from underrepresented communities.

Deadline: 19/12/2025