Membership support officer jobs
Client proposals and contracts senior manager
In this role, you’ll play a pivotal part in Dot Dot Dot’s impact in London and beyond. Your primary responsibility will be to create the materials that help us win new contracts and partnerships. You’ll analyse the business and social value of each project, turning insights into persuasive cases for action. From there, you’ll craft compelling pitches and proposals, working closely with our senior leadership team to deliver them directly to clients and partners.
This is a collaborative, cross-cutting role at the heart of our business development work. You’ll help us respond to new enquiries, shape tailored proposals, and coordinate contracts - always ensuring our service stands out and reflects both our unique approach and the priorities of each client. Along the way, you’ll bring curiosity about what matters to clients, confidence with data, and the ability to coordinate people and processes to get things done.
You’ll be working closely with senior leaders, gaining cross-functional experience, and helping to shape how the role evolves over time. We’re an ambitious team with a social mission and a high bar for quality, and we’ll support you to learn as you go - through training, mentoring, and hands-on experience with friendly, knowledgeable colleagues across the business.
About you
We’re looking for someone who enjoys both the detail and the bigger picture - someone who takes pride in writing clearly and persuasively, and who can bring people and processes together to produce written outputs that truly resonate with clients.
You don’t need a background in sales or property; what matters most is a love of creating compelling, high-quality materials - whether that’s a persuasive pitch deck, a polished proposal, or a detailed report or contract.
If you’re motivated by translating ideas into action, spotting patterns, and helping good work shine, we’d love to hear from you.
You must have:
- Excellent written communication - able to write clearly, persuasively and quickly, turning client conversations into compelling proposals and refining others’ content.
- Confidence with data - not necessarily a spreadsheet expert, but comfortable working with numbers, reviewing assumptions, and asking the right questions.
- Strong project coordination - experienced in bringing together people, information and deadlines to deliver pitches, proposals, or other complex work.
- Ability to prioritise and deliver - keeps work moving forward and meets competing deadlines without losing quality.
- Collaborative and client-facing - works well with colleagues across the business and represents Dot Dot Dot with professionalism and integrity.
- Curious and proactive - keen to learn, unafraid to ask questions, and willing to take initiative to fill gaps in knowledge.
You’ll have the opportunity to deepen your skills in:
- Using tools like Salesforce and financial models to track and assess opportunities.
- Understanding service design, legal risk, commercial assumptions, and client reporting
- Engaging senior leaders and external partners in strategic client conversations.
- Gaining hands-on experience with procurement, tendering, and contract negotiation.
- Public speaking - internally and externally
Discover more about the role, who we are and our strategy going forwards, in the job specification.
Please apply via the online recruitment platform, Applied. The closing date for applications is 23:59 on 19 October 2025. Interviews will be held at our office in east London on 5 and 6 November.
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hear Us supports adults with mental ill health to access financial, health and social inclusion support in Croydon. We challenge restrictive and coercive healthcare practices and negative perceptions associated with mental illness, helping to reduce stigma and discrimination.
Purpose of Post: Ensuring that all available opportunities for raising funds for Hear Us are successfully exploited, managed, and maintained, contributing to the charity's financial viability and overall sustainability.
The client requests no contact from agencies or media sales.
We have the opportunity for a Learning and Development Manager to join our People and Organisational Development team to manage, design and deliver the Membership Learning and Development programme at RBL.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This exciting role will see you managing a small team and working collaboratively to provide quality assurance to all learning material and learning events for our Membership programme.
You will be working directly with our member volunteers across RBL, providing an outstanding level of customer service, whilst collaborating on the development activities to support the wider strategic and operational needs of the Membership Branch and County Network. In addition, you will be supporting and guiding the Country Training Officers on the development of their learning material and learning events.
Reporting to the Head of Learning and Development, key responsibilities will include:
- Lead, design, develop and deliver the Membership L&D Program, offering virtual, in-person, and blended learning interventions
- Establish a structured learning, coaching, and mentoring program to support County Training Officers (CTOs)
- Develop and manage a quality framework to collect relevant quantitative and qualitative management data to assess impact, identify areas for improvement, and capture lessons learned, supporting informed decision-making and continuous learning
- Manage and lead a team of L&D Specialists and an L&D Coordinator
- Collaborate with Membership Services and stakeholders to identify County and Branch development needs, recommending targeted solutions and interventions
- Lead the delivery of exceptional customer service to members by actively listening to their needs and ensuring enquiries are handled promptly and efficiently
This role requires regular travel, weekend and evening work, and overnight stays across the UK (England, Scotland, Wales and Northern Ireland) to deliver learning interventions to meet the needs of colleagues. The expectation is two to three times a month on average and there is also a requirement to attend our London, Haig House office regularly for team meetings and to build relationships with colleagues outside of delivering training.
You will be contracted to your home address, where you will be expected to work when not travelling or at our London office.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Thee stage interview process, with first stage virtual (Teams) interviews 13th and 14th October 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Part Time – 14 hours per week
Fixed term post for 12 months
Salary: £25,909 pro rata
(actual salary for working 14 hours is £10,363.60)
The Diocese of Chester is seeking to recruit a Finance Administrator who will provide finance support to the Diocesan Board of Education (DBE) and working under the direction of the DBE’s Finance & Operations officer and Director of Education.
The successful candidate will have an appropriate finance administration qualification (AAT Level 2 or equivalent) and have had previous responsibility for bookkeeping in a small to medium enterprise.
For informal conversation, contact Canon Chris Penn, Director of Education - contact details in the attached documents or via the apply/redirect to recruiter button.
The job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button.
Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email - contact details in the attached documents or via the apply/redirect to recruiter button.
Closing date: Sunday 21st September 2025
Interviews: Thursday 2nd October 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Aurora New Dawn is a registered charity providing support and advocacy to survivors of domestic abuse, stalking and sexual violence.
The Children & Young Person’s Advocate will support children at risk of domestic abuse, including sexual violence and stalking within a domestic abuse context within the Thames Valley area. Children will be identified via their non-abusing parent who is already accessing support as a victim of domestic abuse, sexual violence and stalking from Aurora New Dawn. The support offered to the child will be parallel to the non-abusing parent’s support and offers the parent a safe space to speak confidentially to their advocate.
The Children & Young Person’s Advocate will take part in age appropriate activities via various communication channels with the child. This can include telephone conversations, face to face visits, reading books, arts and crafts and offering an environment for the child to communicate any worries or concerns they may have.
For further insight into the core duties of this role, please see the attached job description.
Aurora New Dawn is a registered charity giving safety, support, advocacy, and empowerment to survivors of domestic abuse, sexual violence and stalking





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead high-value fundraising at the heart of the UK’s emergency response. An excellent step-up for a corporate fundraising specialist ready to broaden their remit, as well as a compelling challenge for an experienced high-value leader.
The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid agencies to raise funds quickly and effectively when humanitarian crises strike overseas. DEC’s appeals are nationally recognised moments, uniting the public, government, and partners to generate extraordinary support.
This maternity cover offers a unique chance to combine the immediacy of appeal fundraising with the influence of long-term strategic leadership. You’ll guide high-value income across corporate partners, trusts, and major donors, while also shaping the future of DEC’s Philanthropy & Partnerships function through a mid-strategy review and a set of ambitious live projects.
This role blends urgency and delivery with breadth, oversight, and strategic impact – an excellent step-up for a corporate fundraising specialist ready to broaden their remit, as well as a compelling challenge for an experienced high-value leader.
Interviews will occur on a rolling basis, so please apply ASAP!
As Head of Philanthropy & Partnerships, you will:
- Lead high-value fundraising across corporates, trusts, and major donors, ensuring income is maximised whether or not an appeal is live
- During appeals (typically one or two per year), deliver high-value income during national emergencies
- Oversee stewardship and account management of DEC’s partners, supporting managers to deliver exceptional relationships.
- Drive key strategic projects, including:
- Refreshing the Rapid Response Network framework and offers
- Embedding a core costs ask across corporates and trusts
- Developing an emergency fund outside appeals to allow funders to plan contributions
- Contributing to a major donor review and overseeing investment in trusts & foundations
- Introducing wealth screening and segmentation for the first time
- Lead the mid-term review of DEC’s five-year strategy, assessing pipeline, budget deployment, and future investment
priorities - Provide oversight, stability, and external perspective to a strong, long-standing team
About you
We’re looking for a dynamic, hands-on fundraising leader who can balance delivery with strategy and thrive in both steady-state and high-pressure contexts.
The role would best suit someone with:
- Significant corporate fundraising expertise, with a strong track record in account management of complex, high-value partnerships
- Experience managing staff (minimum two people)
- Adaptable, proactive, and confident leading income delivery during fast-moving appeals
- Clear passion for DEC’s humanitarian mission and ability to inspire confidence with partners
- Trusts & foundations or major donor experience is desirable
Hybrid Working and Employee Benefits
Hybrid Working:
Office location: 17-21 Wenlock Road, London, N1 7GT
DEC have 2 compulsory office days per month and 2 discretionary office days per month. These are diarised in advance, except for August, which is kept free from compulsory office attendance.
In the event of an appeal – typically one or two per year – DEC have a compulsory 2-week office attendance. Additional worked hours are paid as TOIL. For further information or if you have any questions, please discuss with Joe.
Employee benefits include:
- 25 days annual leave plus bank holidays
- 8% employer pension contribution (post probation)
- HealthCare Cash Plan, with access to an Employee Assistance Programme
- Gym Pass. discounted access to various health club providers
- Discounts schemes via Reward Gateway and BHSN Extras
- Life isurance of 3 x annual salary
- Enhanced sick pay (post probation)
Do you have strong organisational, communication, and project management skills? The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Women in Cardiology (WiC) Programme Manager to lead initiatives that support women working in cardiology and promote the specialty as a gender-inclusive, family-friendly and attainable career.
This is a unique opportunity to make a real impact on the profession by supporting women cardiologists, developing networks, and ensuring that cardiology is seen as a family-friendly and attainable specialty.
You will manage the WiC programme, supporting the WiC committee, regional representatives, and broader engagement with stakeholders. You will also play a vital role in events, conferences, webinars, publications, and campaigns. The role additionally supports the BCS Professional Society Values Committee, particularly around equality, diversity and inclusion.
Why join us?
• 35 Hour working week
• Hybrid / flexible working (Office is based in Fitzrovia Square, London)
• Pension scheme (defined contribution) with employer’s contribution of 7% (full time)
• Death in Service Benefit (3 x salary)
• Access to Employee Perks Scheme (through Perk box)
• Employment Assistance Programme
• Season ticket loan / Cycle to Work scheme following probation
• Eye Care vouchers
Closing date: 12pm 22nd September 2025
Interview date: 6th October 2025
The client requests no contact from agencies or media sales.
About the role:
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
Main purpose of the role:
This is a new role working within Battersea’s Income Generation department to develop and deliver the campaign plan for a £4-6million pound capital fundraising appeal.
One of the key pillars of Battersea’s current strategy is to ensure that we continue to provide expert care for all the dogs and cats that come through our gates. One of the ways in which we do this is by investing in our facilities to ensure that they continue to meet the changing needs of the animals we care for. This fundraising campaign will help to achieve that aim.
You will work with teams across Battersea to develop a comprehensive plan for the campaign and co-ordinate the work of multiple specialist teams to deliver the campaign on a day-to-day basis. You will also be responsible for developing a clear governance structure for the campaign, and ensuring all stakeholders are kept informed of progress. You will also oversee and track progress of a series of internal process improvements that support the running of the campaign.
Please note, this is not a direct fundraising position, but will support our fundraising teams in delivering ambitious financial targets for the appeal.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 28th September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First Stage (online): w/c 6th and 13th October 2025
Second Stage (in person): to be confirmed
For full details on the role, please download the recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.
About the role
The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 2 October 2025
Personal statement (no more than one side of A4), CV - ideally in Word format - and completed monitoring form should be emailed to recruitment. The information on the diversity monitoring form will be treated as confidential and used for statistical purposes only.
Please send in your application as soon as possible.
Please also ensure you have also completed and submitted the diversity monitoring form provided on this site. The information on the form will be treated as confidential and used for statistical purposes only. These forms will not be treated as part of your application.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks before a formal offer is made.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
The Organisation
Airmic is a not-for-profit association with an annual income of approximately £3 million. They are the UK and Ireland's largest risk management and insurance association, supporting over 450 corporate members and more than 2,000 individuals. Their work includes events, learning, networking, and research, delivered in collaboration with leading partners and academic institutions. Operating primarily from the UK with a growing presence in Ireland, all team members contribute to the successful delivery of their flagship Annual Conference & Exhibition.
The Job
This newly created role will be a key part of Airmic’s small Finance team, reporting to the Chief Operating Officer, managing the Accounts Executive and working collaboratively within the wider Airmic team. The Head of Finance will be responsible for delivering accurate and timely financial data, and monthly reporting, budget monitoring and year-end accounts.
Key responsibilities include:
- Managing invoicing, payments, and reconciliations
- Preparing UK and Irish VAT returns
- Supporting the annual audit and year-end accounts
- Producing monthly budget reports and management accounts
- Monitoring cash flow and liaising with asset managers
- Deputising for the COO when required
- Contributing to system improvements
- Acting as Secretary to Airmic’s Finance and Audit Committees
The Person
We’re looking for a qualified accountant, with five years’ relevant experience, preferably within a membership/professional body or other small organisation.
You’ll bring:
- Strong financial systems and Excel skills
- Excellent attention to detail and analytical thinking
- A methodical, organised approach and strong time management
- A collaborative mindset and high-level communication skills
- A proactive attitude to improving systems and processes
What’s in it for You
Salary: £65,000 - £70,000
Contract: Full-time, permanent (35 hours/week)
Location: Hybrid – 2 days/week in our City of London office (Marlow House), with Tuesday as a core office day
Employee Benefits Package:
- Discretionary performance bonus
- Annual Leave: 27 days (rising to 30 days with service)
- Pension: 7.5% employer contribution, with a minimum 5% employee contribution
- Life Assurance: 4x salary
- Income Protection: Up to 75% of salary after 6 months’ incapacity
- Private Medical Insurance: Bupa
- Dental Cover: Bupa dental plan
- Wellness Programme: Discretionary benefits
What to Do Now
If you’re interested in joining a purpose-driven organisation with a collaborative culture, please apply now.
This role is being managed by Peter O'Sullivan at Hays Senior Finance.
Shortlisting: 7th October
Interviews: w/c 13th October
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us: We are the Society for Endocrinology. We bring together the global endocrine community to share ideas and advance our discipline. As a membership organisation, we support scientists, clinicians and nurses who work with hormones throughout their careers. We also engage policy-makers, journalists, patients and the public with hormone science to encourage informed health decisions, and to demonstrate the value of endocrinology to the wider world.
About the role. We have an opportunity for a Clinical Research Coordinator to join our Clinical Programmes team and support our growing portfolio of clinical research studies. This role plays a key part in ensuring the smooth delivery of research studies, helping to drive progress and meet key milestones.
As Clinical Research Coordinator, you will be managing the day-to-day operational aspects of the research studies. You’ll act as a central point of contact, collaborating confidently with clinicians, nurses, patient groups and other stakeholders to ensure studies run efficiently and effectively. With a keen eye for detail, you’ll maintain accurate documentation and site files, ensuring readiness for audits and inspections.
About You. You bring experience, and/or proven know-how in clinical research coordination or research project management. You’re highly organised, able to juggle multiple priorities and thrive in a collaborative environment. Your strong written and verbal communication skills help you build effective working relationships with stakeholders and your tech-savviness and understanding of regulatory frameworks allow you to work confidently with study systems and processes.
We Welcome all Applicants. If you don’t meet every requirement listed, we still encourage you to apply. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work. If this role excites you, we’d love to hear from you.
For more information about us as an employer and the work we do, please visit our webpage
We bring together the global endocrine community to share ideas and advance hormone science and practice

The client requests no contact from agencies or media sales.
Location: Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE. Flexible working options including hybrid working arrangement
Salary: £50,998 - £55,224 inclusive annual salary up to 19.7 percent employer pension contribution
Hours: Permanent, Full-time 37 hours per week
Job Ref: P2409
About the role
This role will support the housing department deliver the corporate vision and strategic priorities of the council by providing a framework to ensure business improvement and customer focused services. These services must also align with all statutory requirements including those within the Social Housing (Regulation) Act and Building Safety Act 2022.
The role will help drive a positive performance culture with a tenant centred approach. The focus on improving service delivery within the housing department will lead to increased satisfaction among tenants and leaseholders. This is an exciting role and will champion the tenants’ voice through the development of tenant influence and embedding of resident scrutiny of service delivery.
About you
You will hold a professional housing qualification or have relevant experience in the housing sector. A high level of professionalism, excellent communication and analytical skills are essential for this role. You must also be confident and have experience in delivering high quality tenancy or customer service-related services to customers along with expert knowledge of the role of the Social Housing Regulator and what it means for the Council. Experience of leading teams through change, having a focus on continuous improvement and effective performance management are highly desirable for this role.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
To apply
Please select the apply button on the vacancy and follow the steps below:
Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
Closing date for applications: 5th October 2025
Interviews are scheduled for w/c: 13th October 2025
NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible.
You may also have experience in the following: Housing Performance Manager, Social Housing Regulation Act, Tenant engagement, Housing service improvement, Council housing strategy / Local authority housing, Social Housing Regulator compliance, Housing performance culture, Housing change management, Housing Performance & Improvement Manager, Tenant, Engagement & Service Improvement Lead, Social Housing Compliance & Performance Officer, Housing Strategy & Performance Manager, Resident Engagement & Scrutiny Manager. Housing Service Improvement Lead, Housing Regulation & Compliance Manager, Customer Experience & Housing Performance Lead, Tenant Voice & Housing Improvement Officer, Housing Transformation & Performance Partner
REF-223 964
The Philharmonia Orchestra is seeking an organised, analytical and proactive Development Research and Operations Manager (DROM) to support the growth in fundraising activity of a busy and ambitious orchestra. The post-holder will deliver high-quality philanthropic research, pipeline and CRM management, the creation of donor briefings for individual, corporate and trust supporters, and horizon scanning for new and future opportunities.
As the department’s research and CRM lead, the DROM will generate prospect research on those suggested by senior volunteers (Board, Development Board etc.) and those identified in our database, Tessitura. They will support fundraisers across giving streams to create engagement and cultivation plans, and act as the pipeline management champion for the team. The DROM will support fundraisers to ensure activity and contacts is logged consistently, working closely with the Head of Development to monitor KPIs, track and record income and maintain accurate donor and donation records.
This position is central to ensuring that frontline fundraisers can focus on income generation, supported by robust operational processes, accurate data, and high-quality research.
This role reports to the Head of Development and will work closely with the Senior Development Manager (Philanthropy) and Director of Development. The work of the Development team is actively supported by the Philharmonia’s Development Board.
Key Responsibilities
Research and Pipeline Development:
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Identify, qualify and research prospective major supporters, including individuals, corporates and trusts
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Prepare tailored profiles and high-quality briefings to staff and senior volunteers for meetings and events
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Maintain and refine the prospect pipeline, ensuring clear pipeline management stages and next actions for prospects
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Conduct due diligence research as required for donor engagement
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Implement improvements to pipeline management process
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Track sector trends and philanthropic activity to inform prospecting and cultivation
CRM, Data and Insights:
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Be the Tessitura CRM and financial process (such as Direct Debits and Gift Aid) lead for the Development team, maintaining accurate, timely, and GDPR-compliant records
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Develop and implement systems, workflows and reporting tools to support a data-led fundraising approach such as in membership acquisition
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Produce regular income and pipeline reports that support departmental planning and forecasting
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Generate guest lists and attendee profiles for events
Department Operations:
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Support the Head of Development with the timely production of proposals, reports and other donor communications
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Work with the Learning and Engagement department to identify and promote opportunities that support fundraising, such as project visits, project pipeline and evaluations.
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With colleagues, ensure the smooth scheduling and preparation for donor meetings and project visits
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Support the Head of Development and Director of Development in preparation of materials for Board, Development Board and other strategic meetings.
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Reporting and Administration:
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Support the Head of Development in regular moves management and revenue reporting across the department
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Create and maintain updated gift processing workflows including invoices, bank transfers, reconciliation and reporting
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Ensure the highest standard of data capture, financial processes and record-keeping, consistent with GDPR and best practice
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Ensure accurate and up-to-date records and fulfilment of donors’ accreditation and recognition requirements
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Represent the Philharmonia at events and externally when required
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Support the work of the Department and other duties reasonably required by the Philharmonia
Skills and Qualifications
Essential:
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Understanding of different fundraising income streams and the donor cultivation cycle
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Experience of philanthropic prospect research and data analysis
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High levels of organisational skills and attention to detail
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Understanding and experience of using a CRM database (Tessitura is an advantage)
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Understanding of fundraising and data protection regulation (including HMRC Guidelines, Gift Aid, GDPR and the Fundraising Regulator)
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Experience in handling financial and transactional data, and producing financial reports
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Ability to manage multiple and competing priorities
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High-level of IT literacy, including the Microsoft 365 suite.
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Exceptional interpersonal and communication skills (verbal and written)
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Interest in and appreciation of the arts
Desirable:
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Experience in a similar role within a fundraising team from the arts and cultural sector
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Knowledge of the Philharmonia and its work; understanding the opportunities and challenges in the orchestral sector – including as this relates to funding opportunities
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Experience in major fundraising campaigns
Cover letters should be no more than 2 pages long.
The client requests no contact from agencies or media sales.
Fundraising Manager
We are seeking an ambitious Fundraising Manager to grow income and support thousands of rural young people across England and Wales.
- Salary: Circa £37,000 -£40,000pa
- Location: Warwickshire, Hybrid 2-3 days per week from home
- Hours: Full-time: 37.5 hours/week Core hours 10am-4pm (occasional evenings/weekends)
- Contract: Permanent
- Closing Date: 26th September 2025 Interviews: On a rolling basis
About the Role
We’re looking for a motivated and experienced Fundraising Manager to secure funding of one of the UK’s most vibrant rural youth charities. This is a unique opportunity to make a tangible difference, supporting young people through training, competitions, skills certificates and travel.
You will take the lead in developing and delivering fundraising strategies that grow income from trusts, foundations, corporate partners, and individual donors. The role requires someone who can spot opportunities, write compelling bids, and nurture long-term relationships with funders and supporters.
Key Responsibilities
- Researching and identifying new funding opportunities
- Writing persuasive funding applications, reports, and case studies
- Growing income from trusts and foundations
- Building corporate partnerships and sponsorships
- Developing innovative individual giving campaigns
- Creating fundraising toolkits for local clubs and federations
- Tracking income and reporting against targets
- Collaborating closely with marketing and communications teams
About You
You may have experience in a membership-based organisation, ideally in the sporting, horse racing, countryside, or youth sector, and now want to use your skills to benefit rural young people.
You’ll be:
- A confident communicator, able to build rapport with funders, volunteers, and young people
- An experienced bid writer with a track record of securing income from trusts, foundations, or corporate partners
- Empathetic, with a genuine passion for youth development
- Charismatic and personable, able to connect naturally with rural communities and young people
- Proactive, creative, and always seeking new ways to grow income and engage supporters
- Career focussed
About the Organisation
Our client is a national charity covering England and Wales, committed to empowering young people in rural areas. Through a wide range of programmes, from sports and training to community projects, they help thousands of young people develop skills, confidence, and leadership. Joining them means contributing to a vibrant and meaningful cause, working with passionate colleagues who care about rural youth.
Other roles you may have experience of could include:
Fundraising Officer, Development Manager, Corporate Partnerships Manager, Trusts and Grants Officer, Membership Development Manager, Head of Fundraising, Philanthropy
.Job Purpose
The HR Manager is expected to be an integral part of the leadership team to manage the delivery of the HR strategy as well as maintaining and enhancing the HR service through business planning and projects, implementation of HR policy and providing day to day operational support on all HR matters.
Key Tasks
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Provision of a comprehensive and responsive HR service providing advice, support, and guidance on a broad range of operational matters including recruitment and selection, employee relations, absence and change management.
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Development of HR policy, procedures, ways of working and training resources to support the delivery of Hospice objectives, goals and values.
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Working with managers and staff to undertake organisational change, workforce planning and organizational development and leadership initiatives.
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To support the provision and analysis of workforce information, indicators and reports.
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Manage support and coach the development of a HR Team consisting of HR assistant to oversee the HR systems and develop workforce dashboard/reports and manage support and coach the development of a Volunteer Co Ordinator
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Ensure clear information is issued to the payroll service in respect of employee salaries/payments/banking details/personal circumstances, to enable smoot and efficient payment of monthly remuneration.
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Ensure HR policies, practices and processes are up to date, effective and deliver the HR strategy and legal compliance.
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Support and coach managers to implement and apply organisational policies and procedures, employee development including appraisals, personal development plans and succession planning.
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Support and contribute to the development of management through coaching and mentorship
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Provide HR support and guidance at investigation meetings and hearings, including supporting the preparation of cases, attendance and ensuring the production of formal minutes at hearings and support managers in drafting formal documentation, i.e. investigation letters, reports, disciplinary and grievance letters.
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To seek out and contribute to improvements to the HR function and the service it provides.
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Deliver HR project and provide support on business projects and initiatives.
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To assess the organisation needs to determine the number and range of volunteers needed for different projects, recruitment and hiring processes, monitoring, and assessing volunteers progress and satisfaction, and the presentation of updates and data reports for Senior Management and the Board.
HR/JD/HR Manager/Aug 2025 2
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To undertake the co-ordination of all HR administrative tasks ensuring all documentation is managed in line with the agreed standards and records are fully updated and maintained efficiently.
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To take a key role in the recruitment and selection of all staff by supporting the development of key documents, e.g. job descriptions, person specifications, job advertisements, placing of adverts and supporting information and undertaking all pre-employment checks against agreed standards.
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To oversee and update all information in respect of “job opportunities” at Halton Haven Hospice and the benefits of working for the Hospice on the Hospice website and social media.
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To oversee the management, input and reporting from the HR systems ensuring accurate record keeping of information and provision of reports for managers.
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Ensure systems are in place to keep personal information up to date and in adherence with compliance requirements including professional registrations.
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To co-ordinate the log of HR policies, procedures and guidance documents overseeing update arrangements and dissemination of updated documents.
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To ensure professional communications and information sharing with the full range of internal and external customers including staff, volunteers, managers, internal teams, training providers and Payroll.
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To support the wider HR and volunteer function as required.
Key Working Relationships: To be able to influence and develop good working relationships at all levels of the organsaiton including:
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Internal – Executive Team, Managers and all staff.
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External – HR Networks and colleagues.
Policies, Procedures and Practice
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Working with the Executive Team, proactively participate and lead in the review, development and implementation of Human Resources policies, procedures and guidelines to provide a quality, compliant and responsive service.
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Provide advice, guidance and training to managers on all aspects of HR management, policies and procedures.
Employee Relations
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Interpret employment legislation, terms and conditions and policy, providing comprehensive information, advice and support both verbally and in writing to line managers.
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Advise and support managers and staff in relation to matters including disciplinary grievance, dignity at work, absence and performance management.
NOTE
The duties and responsibilities referred to are an outline only and may be changed in conjunction with the post holder, and in accordance with the needs of the Hospice. Offers of employment will be conditional and subject to pre-employment checks as deemed appropriate including identity, DBS, qualification, right-to-work, reference checks etc.