Mental health care manager jobs
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
The future of CCT’s outstanding collection of historic churches depends on us supporting communities around our churches caring for, opening, using and raising money for them. The Lead Local Community Officer will play the prime role in ensuring that local people are engaged, recruited, trained and supported.
The Lead Local Community Officer will lead the regional team of Local Community Officers to support, recruit, liaise with and develop volunteer and community supporters to care, open, use and raise money for the CCT’s collection of historic churches.
They will head the Church Planning process for the region, ensuring every church maintains and develops their co-created Church Plan.
The closing date for receipt of applications is 9am on Friday 12th September 2025.
The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
St. Peter’s Hospice is a highly respected charity with a mission to transform the experience of death through understanding, compassion, and care.
We are seeking an experienced and dynamic social worker to join our supportive and skilled social work team.
This is an opportunity to experience a different kind of social work—one that is holistic, person-centred, and grounded in compassion. You’ll work with people with life-limiting illnesses, along with their carers and families. We provide practical and emotional support throughout the palliative stage, through to bereavement, with a focus on maximising quality of life, dignity, and wellbeing.
Working as part of a dedicated multi-disciplinary team, you’ll also collaborate closely with local statutory and voluntary partners across our communities. As an ambitious charity, we’re developing new ways of reaching people earlier in their journey, supporting them in their own communities, and helping them plan ahead.
Details:
- 22.5 hours per week, Monday - Wednesday
- Band 6 salary, £38,633 - £45,861 per annum, FTE, dependent on experience
- Permanent position
We’re looking for a compassionate, forward-thinking professional with strong prioritisation skills to support with the leadership of our experienced social work assistants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time, 35 hours per week (flexible hours) Fixed Term until 28th February 2027Based Pan Wales, can be based in the office in: Swansea, Cardiff, Newport, Wrexham
Ref code: FTL 251
Are you a dynamic, proactive and influential individual with a proven record of managing and supervising staff to successfully deliver services? Do you have sound experience of working in or managing services supporting male offenders (age 18 ) in community settings?
If so, St Giles and the Wise Group are looking for a Financial Wellbeing Specialist Advice Team Leader to be an integral part of a multi-agency team providing person-centred support focusing on holistically addressing a range of financial wellbeing issues faced by service users referred by the Probation Service.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
About this key role
Our successful candidate will provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. You will provide person-centred support to a caseload of service users, who will either be serving community sentences or have been released from prison, and provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of the contracts.
We will also rely on you to set performance objectives with FWCs and monitor progress, monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures, and to develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders. Managing partnerships and ensuring there is a safe and trusting working environment for staff are also vital aspects of the role.
What we are looking for
- Experience of working in or managing services supporting challenging people, for example people who have complex needs and those who are reluctant to discuss their needs
- Experience of working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice
- Higher level certificate in money and/or welfare benefit advice from accreditation providers
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and a range of welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Excellent interpersonal, relationship-building, and communication skills, both verbal and written.
Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
Apply on our website, via the below Apply Button.
Closing date: Wednesday 3rd September, 2025 at 11.00pm
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
A Full-Time opportunity with a new project at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Smoking Cessation Advisor
Hours: Full-Time, 37.5 Hours per week, Monday – Friday
Contract: Fixed Term Contract to 31st March 2027
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Location: Based in our Cambridge office with travel across Cambridgeshire and with the option for hybrid working
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
About the Role and the Project
We are seeking motivated and enthusiastic individuals who will be responsible for coordinating and providing a flexible solutions-focused service to those accessing existing CPSL Mind services. This role requires a proactive, “can do” approach that focuses on innovative approaches to supporting people to achieve their goals around a healthier lifestyle. Working alongside colleagues already providing mental health support to individuals through existing services, this role will provide assessment and specialist support, alongside the trusted professional.
This service is aligned to smoking cessation principles as outlined by the National Centre for Smoking Cessation and Training (NCSNT).
You should be passionate about promoting positive mental health, have excellent verbal and communication skills along with the confidence to promote Smoking Cessation messages, and the service internally and externally.
Closing date: 31st August 2025
Interviews: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Fundraising
Reports to: Director of Income Generation
Hours: 37.5 hours per week, worked flexibly
Salary: Circa £40,000
Location: Beaumond House Hospice Care, Newark with hybrid working
Direct Reports: Fundraising Team
Beaumond House
Through the doors of Beaumond House you will find a lively and vibrant space, filled with life and laughter. Our staff, volunteers and patients alike bring hope and happiness together in a ‘home from home'. Patients are at the centre of all that we do. We therefore expect all those who come to join our team (in whatever capacity) to ensure that dignity, safety, and confidentiality of all patients is respected at all times and that all patients receive the highest possible standard of physical, psychological and spiritual care.
Role Purpose
As Head of Fundraising, you will be responsible for generating sustainable income through our fundraising activities, along with ensuring that Beaumond House is continuously building strong relationships with our supporters, local businesses and wider community as part of our income generation strategy.
You will lead and support the Beaumond House fundraising team in developing sustainable income to help ensure our charitable work continues to make an impact in Newark and Sherwood for future generations.
Main Duties
- Responsible for devising, implementing, and developing innovative fundraising activity plans to ensure dependable sources of income for now and in the future.
- Work with your team, to build long-lasting relationships with our supporters, volunteers, businesses, grant makers and wider community.
- Manage the fundraising team operations and plan day-to-day activities.
- Ensure that all fundraising activity and donor communications is compliant and to best practice, keeping up to date with latest fundraising regulations.
- Work closely with senior leadership team, in particular Head of Retail and Head of Care to ensure joined-up fundraising campaigns are in place across the organisation.
- Working closely with Head of Finance to ensure all income is correctly categorised and allocated.
- Be responsible for ensuring donor data and relationship management communications are correctly populated within CRM system.
- Oversee our presence across online platforms, ensuring alignment with campaign goals and Beaumond House brand.
- Continuously track and report fundraising performance and budgets to Director of Income Generation and CEO, producing monthly and ad-hoc reports to support strategic decision making.
- Support in developing future strategies for income generation.
Operational and Management Duties
- Responsible line management of the Fundraising team, holding team-wide meetings, 1-2-1 sessions, annual appraisals and development plans. Creating a positive working environment within the department to enable all members of the team are productive and motivated.
- Mentor and coach members of the team, identify and support with development needs in team knowledge or experience, offering support and best practice advice.
- Delivering a tactical programme to ensure the successful implementation of fundraising plans and strategy, supporting each member of the fundraising team to meet their targets.
- Identify and clarify relationship overlaps between fundraising team members to ensure clarity for donors and supporters.
- Get involved and support the team with fundraising activities as required. Such as attending fundraising events and activities outside normal working hours, weekends and Bank Holidays when required.
- Support and encourage the team in working effectively with volunteers. Ensuring volunteers have purpose, feel valued, well supported and part of the Beaumond House team.
- Abide by organisational policies and practices, including the equal opportunities policy, confidentiality code and code of conduct.
- Ensure that every activity adheres to the health and safety procedures and guidelines, including carrying out risk assessments in line with policy.
- Hold regular meetings with the fundraising and wider hospice teams to ensure good practice and collaboration.
- Liaise with peers across region and attend meetings organised by hospice specific groups.
- Undertake any reasonable task requested by your line manager.
Strategic Support
- Maintain and build on the established brand of Beaumond House, maximising opportunities with local communities and outlets.
- Be the voice, and champion, of our supporters and donors throughout everything we do. Maintaining feedback through items such as supporter feedback groups.
- Champion innovation in income generation, identify emerging trends in philanthropy, digital fundraising and donor engagement.
- Prepare detailed income and expenditure forecasts and project schedules in line with the organisation’s objectives.
- Support in the development of future strategic projects and priorities with Senior Leadership Team.
- Prepare reports on fundraising performance for board and sub-committees as required.
Administration Duties
- Take responsibility for own administration, always completing to the highest and most thorough standards.
- Maintain accurate and up to date records using agreed systems, such as Xero, Beacon CRM and MS Office 365. Use these to set up and run reports to provide information.
- Support directly or via signposting for IT queries eg. Use of MS 365, Beacon CRM, Gift Aid.
- Respond in a timely manner to enquiries/queries.
General Duties
- To develop and maintain a sound understanding of all facets of the work undertaken by Beaumond House and the hospice movement.
- Work collaboratively and cooperatively with your Beaumond House colleagues.
- Respect confidentiality applying to all areas of Beaumond House.
- Abide by the Health and Safety at Work Act.
- Maintain awareness of Safeguarding responsibilities.
- Work within Beaumond House policies and procedures.
- Participate in and contribute to team meetings.
- Always behave in a professional manner, reflecting and maintaining Beaumond House values.
What we ask of you
- That you act in a manner at all times which supports the Vision and Values of Beaumond House.
- That you have a positive and proactive approach.
- That you are confident and trustworthy.
- Be flexible within the broad remit of the post.
This is a rolling recruitment process, meaning applications will be reviewed as they are received. The process includes an initial video conversation, followed by an in-person interview with the Director of Income Generation and the Chief Executive.
Please note: all roles are subject to receipt of satisfactory references and Disclosure & Barring Service checks.
This Job Description is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder.
We reserve the right to close the advert at any time; therefore, we encourage applicants to apply as soon as possible
Outstanding Hospice Care, enabling our local communities to live well and die well
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.
This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates. You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database. Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
- Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
- Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
- Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
- Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
- Track and manage prospect research KPIS using power BI.
- Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
- Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
- Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
- Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
- Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support.
- Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
- Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
- Experience managing, coaching, motivating and supporting more junior members of the team.
- Experience carrying out due diligence.
- Strong understanding of GDPR and working within GDPR policies.
- Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
- Experience of working on fundraising databases.
Essential Skills/Knowledge
- Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees).
- Ability to act proactively to identify new prospects.
- Knowledge of due diligence platforms and how to carry out due diligence effectively.
- Ability to lead meetings with senior stakeholders.
- Ability to juggle and prioritise multiple tasks and meet deadlines.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
- Ability to learn quickly and adapt to new situations well.
- Demonstrable strong oral and written communication skills.
- Ability to be discreet with valuable and personal donor details that are often confidential.
- Ability to problem-solve effectively.
- Ability to take a tactful and ethical approach to fundraising tasks/projects.
- Demonstrable understanding of GDPR and other regulatory compliance issues.
- Ability to work proficiently with CRM databases (knowledge of Salesforce helpful).
- Ability to work proficiently in Microsoft Office Suite.
- Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.
Desirable Skills/Experience (not compulsory)
· Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
· Line management experience.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


The client requests no contact from agencies or media sales.
ABOUT NOAH'S ARK CHILDREN'S HOSPICE
We help babies, children and young people with life-limiting or life-threatening conditions, and their families, make the most of every day. And for those who die young, we do all we can to bring comfort to their last moments.
By providing exceptional care, organising fun activities and days out, Noah’s Ark helps families do things they never thought possible. We help those we support to enjoy life as children, rather than as patients and as families, not just as carers.
JOB DESCRIPTION
- To make a significant contribution to, and have responsibility for your own part of reaching of our Corporate Fundraising target (currently £855k pa)
- To proactively secure new corporate relationships to strengthen our pipeline of partners to enable us to support a growing number of children and families.
- To provide high quality account management to your own high-value partnership portfolio, growing both income and engagement, and spotting opportunities to support the charity holistically. This will be achieved by working collaboratively with colleagues across the charity to develop creative, bespoke pitches and meaningful programmes and engagement plans for corporate partners, which clearly demonstrate impact
- To provide supervisory support to officers and to step up in the absence of the Corporate Partnerships Manager
ABOUT YOU
We're looking for a fundraising superstar who knows how to make corporate partnerships flourish. You'll have a proven track record of managing impressive company portfolios worth five figures and above, and a knack for winning exciting new business that makes a real difference.
You are a natural communicator who thrives on building meaningful connections. Whether you're chatting with board members or community volunteers, you'll adapt your style effortlessly whilst staying organised and managing your time like a pro.
You love bringing people together and getting them excited about our mission. As a confident speaker who genuinely enjoys networking, you'll inspire supporters both old and new, sharing our story in a way that really resonates.
Working alongside our Corporate Partnerships Manager and Head of Partnerships and Events, you will help bring our strategy to life. You will nurture relationships with prospects and loyal supporters alike, helping them find the perfect way to champion our cause.
You are a natural collaborator who enjoys working across different teams, and you're happy to roll up your sleeves for the occasional evening event or weekend activity (don't worry – you'll get that time back!).
We help children who are seriously unwell make the most of every day





Do you enjoy creating effective digital campaigns that truly make a difference?
We're looking for a skilled Digital Marketing Officer to help us reach more people and drive meaningful engagement through paid media channels.
As Digital Marketing Officer, you'll manage and deliver paid advertising campaigns that support the Motor Neurone Disease (MND) Association's strategy, promises and mission. You will work closely with our Digital Engagement Manager and agency partners to plan and optimise campaigns across social media, search, and other digital platforms. Your focus will be to grow our online presence, support fundraising and engagement, and ensure all paid activity aligns with our strategic objectives.
Key Responsibilities:
- Plan and deliver digital campaigns across paid social, search and display channels
- Work closely with our digital marketing agency to brief, monitor and review campaigns
- Collaborate with internal teams including fundraising, campaigning and national care to identify campaign opportunities and support their objectives
- Monitor and manage digital budgets, ensuring spend is efficient and in line with targets
- Analyse campaign performance and provide clear, actionable reporting
- Support the creation of compelling ad content with internal and external creatives
- Align paid and organic social media strategies with the Social Media Officer
- Ensure consistency in tone, branding and messaging across all paid media activity
- Keep up to date with digital trends and propose new ideas for growth
- Contribute to the wider digital marketing strategy, ensuring integration of paid media
About You:
- Experienced in planning, delivering paid digital advertising campaigns
- Strong understanding of digital advertising principles
- Confident using digital platforms like Google Ads Manager and Meta Ads Manager
- Able to manage budgets effectively and ensure a strong return on investment
- Experience working with digital marketing agencies or external partners to deliver successful campaigns
- Skilled in interpreting performance data and presenting insights clearly
- Detail-focused when reviewing campaign content and data
- Well-organised, able to manage multiple projects at once
- Strong communicator and team collaborator
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience planning, delivering and optimising paid digital advertising campaigns, including your understanding of key principles and platforms such as Google Ads Manager and Meta Ads Manager.
- Experience working with digital marketing agencies or external partners to deliver effective campaigns.
- Ability to manage digital advertising budgets, communicate clearly, and collaborate successfully with colleagues and stakeholders.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a fantastic opportunity for a Digital Marketing Officer looking to apply their skills in a rewarding, values-led environment. You'll be part of a supportive and forward-thinking Digital team based in Northampton.
If this sounds like the right next step for you, we'd love to hear from you.
The client requests no contact from agencies or media sales.
JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management.
We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same.
This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors.
JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.
We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub.
All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.
The candidate pack including the Job Description for the role and details of how to apply can be found on our website.
The deadline for applications is midday on Monday 18 August 2025.
Sifting will be completed by Friday 22 August 2025.
Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.
Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
We are currently looking for an Events Coordinator to support the Events Manager to plan and implement the Trust’s events portfolio programme. This is a rewarding role that comes at a time when there is significant change and progress for those living with cystic fibrosis.
Cystic Fibrosis Trust is the only UK charity uniting for a life unlimited for all people with cystic fibrosis. We fund vital research, improve care, speak out and race towards effective treatments for all. Cystic Fibrosis Trust is here to make sure everyone with cystic fibrosis can live without limits.
Sitting within our Community and Events Fundraising team reporting to the Events Manager, and working with the other Events Coordinator, you will focus on delivery of high levels of exceptional supporter stewardship to supporters through the events portfolio.
Key responsibilities include:
- To support the delivery of excellent events experiences for Team CF participants at high profile events such as the London Marathon, Great North Run and London Landmarks Half Marathon.
- To build effective relationships with supporters to promote and encourage participation to maximise fundraising whilst deepening supporter relationships to drive second actions and retention.
To be successful in this role, the requirements you will need to meet include (please see the attached job description and person specification for the full requirements):
- Have experience of organising or working within an event/or community fundraising environment.
- Have excellent customer service and good communication skills.
- Be able to work effectively as a team player
This role will require travel throughout the UK for challenge events. You will be able to take Time Off In Lieu (TOIL) for this and claim travel, hotel and subsistence allowances.
We will provide you with a laptop, mobile phone and any other essential equipment needed for your role.
The Community and Events Fundraising team all work from home and keep in touch with online team meetings, individual catch ups, as well as in person when required.
This role offers a flexible location. Most of the team are home-based, but this role can be based at our London office (which would require the postholder to attend the office a minimum of two days per week).
We offer a range of benefits including flexible working hours, 30 days annual leave plus bank holidays, opportunities for learning and development, pension, healthcare cash plan and more.
We reserve the right to bring forward or extend the closing date. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
NO AGENCIES PLEASE
How to apply
Please see the job description attached for more information about the role. Then to apply, please select "Apply Now" and complete our Application Form.
If you would like to discuss the role before applying, please contact us directly.
Closing date for completed applications is 9am on Wednesday 27 August 2025.
Interviews expected week commencing 1 September 2025.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-223 325
Open Age is seeking a passionate and experienced Project Coordinator to lead our unpaid carers service for people aged 50+ in Westminster and Kensington & Chelsea.
We’re looking for someone who understands the challenges of the caring role, has experience in developing and delivering engaging activities with participants, and is confident in capturing outcomes, gathering data, and producing high-quality monitoring reports. You’ll be highly organised, flexible, and responsive in your approach, with the ability to manage competing demands effectively.
This is a part-time role (28 hours per week) offered on a short-term contract of up to six months (end date 31st March 2026) with the possibility of extension subject to funding. The salary is £29,000 per annum pro rata. The successful applicant will be required to undergo an enhanced DBS check.
Closing Date: 17th August 2025
Interviews: 22/26/27th August 2025
To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages). CV’s without covering letters outlining your suitability will not be considered.
About Open Age:
Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to AI - Open Age’s array of activities improves the physical and mental wellbeing of our members.
What you get in return
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution
Hybrid working, offering a flexible combination of office and home-based working.
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To improve the quality of life for the young people and families we support. We ensure we advocate the rights, needs and ambitions of the young people we support through our working practise.
We have a rewarding new opportunity for a Senior Community Support Worker (Positive Behaviour Support) to work within our new service.
The Early Intervention and Prevention service is based at one of our children’s Centre in Wythenshawe, Manchester, this service is working in partnership with the City of Manchester Local Authority. Successful candidates will work across North, Central and South Manchester.
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all of our staff and volunteers to share this commitment.
Salary - £29,108 (£14.93ph)
Weekend rate paid at 25% premium of normal hourly rate
Sleep-in shift - £100.80 per sleep in shift
The Purpose of the service is to establish a local integrated offer of intensive, therapeutic overnight stays and outreach support. Focused upon building the capability and resilience of families so the child/young person can experience greater permanency of care with their families, foster care, or benefit from the range of services available to them in their community.
The Service will focus on improving the outcomes for Children and Young people on the Autistic Spectrum, and other learning disabilities with the aim of reducing the number of children referred for residential care.
The service is designed to promote the following outcomes for children/young people:-
- To stabilise behaviours that may be a barrier to inclusion
- To improve quality of life outcomes
- To have the opportunity of participating and experiencing a range of activities
- To improve the resilience of their families and parents/ carers
- To develop daily living and self-care skills to improve their health and wellbeing
- To develop communication and social skills
As a specialist service there is a comprehensive package of training and support either internally within the Trust's Learning & Development Team or externally with our professional partners Manchester Local Authority, IST and CAMHS.
As a Senior Community Support Worker (Positive Behaviour Support) you will provide first line management to a team of Community Support Workers (Positive Behaviour Support), developing their capability through demonstrating the right values and behaviours, mentoring staff, and supporting their ongoing development.
The aim of the Early Intervention and Prevention Service is to work with families that may be struggling with managing the behaviour of one or more of their children, you will work alongside the family and multi agencies to deliver a high standard of care and support.
You will have the opportunity to receive formal Positive Behaviour Support (PBS) training and coaching from qualified behavioural specialists within the Together Trust.
Senior support staff will work alongside management to ensure the service meets Ofsted children’s home regulations and works in line with current legislation.
This service will develop to offer respite care to the families and young people that we support and from the Manchester City Council Local Authority Area. This service will be a dual registered OFSTED and CQC service.
What can you bring to the service...?
Do you have a QCF Level 3 / 4 in Children Families & Young People’s Workforce, or equivalent QCF and experience within OFSTED registered services?
Do you have experience of and coaching staff, and nurturing team development?
Do you have considerable experience working with children with learning disabilities, and autism?
Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
Can you make a direct positive impact on the lives of children and their families?
Benefits include…..
- Annual Leave - 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.
If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now.
This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
We may remove this advert should we find the success candidate prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience, you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
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We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Hope Place Service in Slough. No personal care or experience is required, just the right values.
£6,552.00 per annum, working 10 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Hope Place is a mental health rehabilitation support living service with 24 hour support. Hope Place currently has 10 residents, ranging from 18-65 years old.
Current Vacancy:
Waking Night Support Worker role. 10 hours
This role will suit a support worker to working throughout the night. You will report to the team leader and engage/support customers during anti-social hours needing support.
This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Night Concierge
We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: 24th August 2025
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Night time Customer Service Representative etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.