Mental health jobs
This is a Senior Operational Management role within Family Action.
The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.
Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.
The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.
The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
About the role:
A front door is not the finish line. For people moving on from rough sleeping, accommodation can be the first real point of safety in years — but keeping it, trusting support and preparing for independent housing takes skill, patience and persistence.
As Lead Support Worker in our Rough Sleeping Accommodation Programme, you will support people accepted into RSAP move on accommodation to settle, sustain their tenancy and build the confidence, skills and connections they need to move forward. You will work with people who may be navigating trauma, poor mental health, substance use, offending histories, isolation or long periods of exclusion from services, offering support that is practical, consistent and rooted in their strengths.
You will take a lead role in referrals and assessments, develop high quality support and risk management plans, and work closely with housing, health, social care, criminal justice, substance use, mental health and community partners. From helping someone manage rent, bills and repairs, to advocating when systems become a barrier, you will be part of turning accommodation into a stable platform for longer term independence.
This is a role for someone who can combine warmth with tenacity. You will need to build trust, hold boundaries, stay calm when progress is uneven, and bring creative energy to complex situations. In return, Single Homeless Project (SHP) will support you to keep developing your practice, deepen your knowledge and grow your career in a values-led organisation committed to ending homelessness.
About you:
- You know that ending rough sleeping takes more than a housing offer — and you bring the patience, skill and persistence to help people turn accommodation into something safe, stable and lasting.
- You can build trust with people who may have every reason to be wary of services, using consistency, honesty and clear boundaries to keep support moving forward.
- You understand how trauma, mental health, substance use, offending, poverty and exclusion can shape someone’s choices, risks and relationship with support.
- You are confident turning complex needs into clear action, from assessments and support plans to risk management, case notes and practical housing sustainment work.
- You are a strong advocate and creative problem solver, able to work with partners, challenge barriers and keep pushing for progress when systems are difficult to navigate.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 21st July at midnight
Interview date: Thursday 30th or Friday 31st July online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
IPS – Employment support
For people who need mental health support, getting back into work is a vital step on their recovery journey. The evidence backs this up, but although 90% of people with severe mental illness want to work, only 8% of them are in paid employment.
If you would like to join our team and champion our mission and help people who need employment support to get back into work. You will be supporting clients who are under the care of Secondary Mental Health services to gain and retain paid employment and will be based within a clinical team.
This is an incredibly rewarding role. You'll have the opportunity to transform the lives of clients, to give them hope, direction and support with their recovery journey alongside other key professionals. This is also a challenging role, so you’ll need to be empathetic, adaptable and dedicated to finding clients a role that’s right for them.
As an Employment Specialist, you’ll build a good rapport with your clients, gaining a real understanding of their key skills, their aspirations and their career goals and finding them opportunities to match. You'll also spend time building productive relationships with employers in order to identify and negotiate job opportunities in the hidden labour market.
Successful applicants for this post will receive training in the IPS approach, giving you the tools, you need to provide expert support and advice to clients, staff within your clinical team (e.g. Psychiatrist, Social Workers or Mental Health Nurse), while also building positive relationships with employers, opening doors and changing perceptions around mental health.
We welcome applications from people with personal experience of using mental health services.
Job Summary
To provide support into employment for people with mental health problems including:
· Managing a caseload of clients who wish to return to paid work, enabling them to find or retain employment by liaising with work and training providers, accessing benefits advice and by personally providing on-going support to clients in job search and after gaining employment, in accordance with evidence based supported employment practice such as the Individual Placement and Support (IPS) model of supported employment.
· Link with local employers and voluntary bodies in order to secure employment opportunities within the community
· Pro-actively support and motivate clients in obtaining employment opportunities
· Provide on-going support according to both the employee’s and employer’s needs to enable clients to both gain and retain employment.
Key responsibilities
· To work in partnership with individuals to support them in finding paid employment, or taking steps towards this.
· To develop strong links with other agencies such as voluntary, statutory and businesses in the development of work opportunities for clients.
· To support Community Mental Health Team colleagues with information about work and training opportunities.
· To report on outcome measures for the service.
· To provide monitoring/audit information to the Senior IPS Employment Specialist responsible for Employment Services.
Main duties
· Manage a caseload of people who have experienced mental health problems who wish to work.
· Prepare individuals for employment by assessing each person’s individual vocational needs which might typically include identifying strengths, help with benefits, support networks, travel to work plans, etc.
· Co create employment action plans with the individual, and provide this to the care co-ordinator and other professionals where appropriate.
· Assist individuals in job search and prepare them to apply for employment/education, liaising with colleagues as required e.g. Disability Employment Advisors, Jobcentre Plus, DWP contract providers and local colleges.
· Contact and meet with employers to identify job opportunities for individual clients.
· Have a proactive approach in developing jobs tailored to suit individual clients’ needs by contacting local employers, discussing mutual requirements and negotiating opportunities.
· Accompany job seekers to interviews if required.
· Provide education and support to employers, as agreed with the individual and provide job retention interventions to people at risk of losing their employment, negotiating adjustments to the job role with employers to enable the person to retain their employment.
· Support clients in the workplace by supporting them to learn the job role if necessary, and/or negotiating with employers to adapt the role at the start of employment or if difficulties arise in the workplace.
· Identify any barriers for return to work and develop appropriate strategies to overcome those barriers for clients who wish to gain or retain open employment maintaining a positive attitude to addressing challenges.
· Contribute to the opportunities for an individual’s increased social inclusion by developing partnership working with voluntary sector agencies, and linking with primary care employment and job retention initiatives.
· Promote the Mindful Employer initiative and best practice in mental health and employment within the mental health services and in other organisations in the local area.
· Maintain and develop close links with referrers, care co-ordinators and Community
· Regularly attend Team meetings.
· Complete data monitoring sheets and keep accurate caseload records.
· Maintain high standards of personal development and undertake further training as may be required.
· Undertake regular supervision and annual appraisal.
· Undertake other duties as may reasonably be required by the organisation
Person specification
Qualifications and experience
Essential
· Educated to degree level or equivalent experience
· Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector
· Experience of working with someone on a one-to-one basis
· Experience of managing multiple tasks at any one time
Desirable
· Trained in IPS approach
· Experience of supporting people to obtain or keep work
· Experience of working within health, social services or voluntary sector with people who have experienced mental health problems.
· Experience of working assertively to influence decision makers
· Own personal lived experience of recovery from mental health difficulties
· Previous experience of delivering a service using the IPS model is a bonus
· Proven experience of meeting and exceeding outcomes and targets
Skills and knowledge
Essential
· An understanding of the employment needs, and challenges faced by people who experience mental health difficulties
· Developing a knowledge of a broad range of occupations and jobs
· Able to use IT systems, databases and tools such as MS Word, PowerPoint and Excel
· Strong motivational, communication and listening skills
· Outstanding interpersonal skills and ability to build rapport with a range of people
· Good organisational ability
· Natural ability to build close, trusting and productive relationships with people
· Team orientated and able to work collaboratively within a mixed-disciplinary team
· Ability to work independently and use initiative to develop and promote a service
Desirable
· Knowledge of DWP and disability/employment related benefits
· Knowledge of good practice in employment legislation protecting Disability and Equality
Email CV and Cover letter or supporting statement
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Engagement Worker
Location: This role is based in Catford. The service is a short walk from Catford Station. The area is also served by multiple bus routes, including 75, 47, 136, 185, offering direct local and regional connections for staff commuting to the service. Unfortunately, this service does not have step free access.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Sunday 8:00 - 21:00 or mixed shifts. You may also be required to work outside these hours as per service and resident requirements, which includes weekends and bank holidays which form part of your rota
About the Role
We're hiring a Engagement Worker to join our team based in within a Men’s Housing Accommodation Support Service (HASS) residential service in the Catford area. The project provides 6-bed supported accommodation for men with complex needs, including mental health challenges, offending histories, trauma, homelessness, and social exclusion. The service operates within a psychologically informed environment (PIE) and is delivered by a mixed-gender staff team, working closely together to provide consistent, relational support.
You will support within the Offender Personality Disorder Housing Accommodation to support in successfully rehabilitating and reintegrating our residents back into the community. The service delivers support for people in the criminal justice system who are deemed high risk, and likely to meet criteria for personality disorder. Penrose OPD HASS service offers specialist accommodation to people with high risk/high needs and require intensive support to overcome barriers to resettlement and progress towards independent living in the community. You will assist with those who have recently been released from prison, secure health settings, or are transitioning from Approved Premises. Your work will be guided by co-produced support plans, developed in partnership with each individual to reflect their goals and circumstances.
Key Responsibilities Include:
- Support residents who may be facing challenges with substance misuse, helping them take positive steps forward.
- Creating one to one person centred support plans to support residents in achieving their goals; Supporting individuals to progress from crisis through to independent living.
- Ensuring the safety and wellbeing of residents at all times during the shift, including regular check ins and carrying our protocols.
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Providing housing related support, supporting tenancy sustainment and successful resettlement.
- Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
- Working collaboratively with external professionals, including probation, housing, and mental health services.
- Maintaining accurate records to support effective risk management, including risk assessments and case notes.
- Support risk management, safeguarding, and structured support planning
- Lone working is part of the role, but you’ll always have a supportive team around.
- Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.
About You
We're looking for someone who shares our passion for supporting people who may be deemed as having a personality disorder and have been referred to us by the criminal justice service. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges as they arise, with support from the wider team. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs.
What are we looking for:
- Ideally an understanding of Personality Disorder
- Ideally an understanding of Criminal Justice System
- Dedication to provide support within a service which provides high level support to residents who are referred to us by the criminal justice system
- Organised and proactive in managing tasks like welfare checks, safeguarding, and accurate record keeping
- Confidence in identifying when someone may be struggling with their mental or physical health, substance use, or other challenges, and knowing how to respond
- Ability to motivate and empower others to reach personal goals and overcome barriers to independence
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join the fight for mental health!
Everyone deserves the help and respect they need to recover. At West London Mind, we listen, support recovery, fight stigma, and work with partners to take action on mental health.
Job Purpose
We are seeking an experienced mental health manager to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include overseeing various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities. You will have a small team of support workers and volunteers to manage.
Your role as a team manager will be to directly support a team of support workers and volunteers in all areas of the service. You will aid in de-escalating those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises and your team, within a drop-in model. You will be expected to hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in overseeing peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections. We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction and direct management responsibilities.
Key Responsibilities
- Lead and empower a team of varied personalities and skills
- Work closely with senior managers, stakeholders including commissioners
- De-escalate immediate mental health crises
- Co-produce and facilitate various psychoeducation workshops
- Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
- Work autonomously and proactively
- Co-produce and hold a safe environment for peer-led activities
- Engage in extensive outreach across the borough of Hounslow
- Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
- Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
- Finalise case reports, including clear outcomes of preventative measures in place
- Work collaboratively with internal teams and stakeholders to gather outstanding information
- Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.
What we are looking for:
- Minimum of 1 year working in mental health services
- Minimum of 1 year working with those impacted by addiction
- Minimum of 1 year of line management
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Ability to work independently and deliver within the tight deadlines
- Creative and flexible approach to working with individuals
- Ability to manage sensitive information under GDPR with professionalism and confidentiality.
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur.
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Empathy and non-judgemental approach
- Good verbal and written communication skills
- Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.
Desirable
- Full UK driving licence and car owner
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our complex needs service in Notting Hill.
Sounds great, what will I be doing?
To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help research that could change millions of lives.
Are you an exceptionally organised administrator who enjoys keeping projects running smoothly?
Would you like your work to contribute to research that could transform how mental health conditions are understood, diagnosed, treated and ultimately prevented?
If so, we'd love to hear from you.
Research Project Administrator
Contract: 12-month Contract
Salary: £28k to £30k
Location: Hybrid – London EC1Y/Home
We're looking for a proactive, highly organised Research Project Administrator to join our growing Research Team. You'll play a vital role behind the scenes, providing first-class administrative and project support that enables our researchers, project managers and lived experience contributors to deliver research with real-world impact.
This is a fantastic opportunity to join an award-winning charity where your organisational skills will genuinely make a difference.
About MQ
At MQ, we champion and fund world-class research to transform the lives of everyone affected by mental health conditions.
We believe research is the key to creating a future where mental illnesses are better understood, more effectively treated and, one day, prevented altogether.
We're proud to have been recognised as one of the Sunday Times Best Places to Work, reflecting our commitment to creating an inclusive, supportive and high-performing workplace where people can do their best work.
We know that diverse perspectives lead to better ideas, stronger research and greater impact. That's why we're committed to building an inclusive workplace where everyone feels welcomed, valued and able to thrive.
The Role
As our Research Administrator, you'll be the person who helps keep our research programmes organised, efficient and moving forward.
Working closely with Project Managers and Programme Leads, you'll coordinate meetings, maintain project records, support budgets and payments, organise events and workshops, and ensure our systems and documentation remain accurate and up to date.
You'll also play an important role in supporting the involvement of people with lived experience of mental illness, helping to coordinate communications, contracts and payments while ensuring every interaction is professional, organised and welcoming.
No two days are the same. One day you might be organising a research workshop with leading academics, the next preparing project documentation, coordinating contributor payments or helping the team track progress across multiple programmes.
If you enjoy variety, love bringing order to complexity and take pride in getting the details right, you'll thrive in this role.
What you'll be doing
You'll:
- Coordinate internal and external meetings, including scheduling, agendas, papers and follow-up actions.
- Take clear, accurate meeting minutes and track actions.
- Support Project Managers with budgets, invoices and financial administration.
- Maintain project plans, trackers and systems including Microsoft Teams.
- Keep research documentation accurate, organised and up to date.
- Support surveys, data collection and reporting activities.
- Help organise workshops, roundtables and stakeholder events.
- Coordinate the recruitment and onboarding of lived experience contributors.
- Prepare contributor contracts and maintain accurate records.
- Coordinate payments and communications with external contributors.
- Work closely with colleagues across Finance, Marketing and Research to ensure projects run smoothly.
- Build positive relationships with researchers, academics, people with lived experience and other external partners.
- Ensure information is handled confidentially and in line with GDPR.
About you
We're looking for someone who is naturally organised, enjoys supporting others and takes pride in delivering high-quality work.
You'll probably have around three to four years' experience in an administrative, research or project support role and be confident juggling multiple priorities while maintaining excellent attention to detail.
You'll also bring:
- Excellent organisational and time management skills.
- Strong written and verbal communication.
- Experience supporting meetings and coordinating projects.
- Confidence managing budgets, invoices and payments.
- Excellent Microsoft Office skills, particularly Excel.
- Experience using collaboration platforms such as Teams, Zoom and Google Workspace
- The ability to manage confidential information with care and professionalism.
- A collaborative, flexible and positive approach.
It would be great if you also have
- Experience working within research, higher education or the charity sector.
- Experience supporting surveys or research projects.
- Experience organising conferences, workshops or stakeholder events.
- Experience using project management software
- Advanced Excel skills.
- A degree in health, social sciences, economics or another relevant subject (or equivalent experience).
Why join MQ?
As well as meaningful work that has the potential to improve millions of lives, you'll receive:
- £1,200 annual wellbeing allowance per annum
- 28 days annual leave plus bank holidays
- Hybrid and flexible working
- 5% employer pension contribution
- Employee Assistance Programme and counselling service
- Life Assurance
- Cycle to Work and season ticket loan schemes
- Professional development and training opportunities
- Regular team socials and wellbeing events
- A genuinely supportive, collaborative culture where your ideas matter
If you're an organised administrator who enjoys helping teams succeed and wants to contribute to research that changes lives, we'd love to hear from you.
Closing date: Sunday 12th July 2026
Please note: we typically start interviewing within one week of the job advert going live.
We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Recovery Worker to play a pivotal role in our Recovery Cafe in Wandsworth.
Sounds great, what will I be doing?
As a Recovery Worker, the person would be managing a caseload of clients who need early intervention or preventative support with their mental health. They would deliver group activities and one-to-one sessions, co-produce recovery plans, and empower service users to engage with professionals across the community such as mental health teams, housing providers, and social services. The role also involves monitoring wellbeing and safety, maintaining accurate records, and ensuring referrals and reviews are timely. Day-to-day, the Recovery Worker contributes to a supportive team environment, working flexibly to meet service needs and contractual obligations while promoting recovery-focused approaches.
You will be working between the hours of 3.30pm - 11.30pm - including weekends and bank holidays
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The team is looking for someone with demonstrable experience of supporting individuals with mental health or dual diagnosis issues, who understands recovery principles and safeguarding. They want a candidate with strong communication and partnership-building skills, able to work both independently and collaboratively, and confident in engaging with statutory and voluntary services. Good IT, literacy, and numeracy skills are essential, alongside the ability to manage priorities under pressure. Above all, the team values someone respectful, genuine, and dedicated, who can bring resilience, initiative, and a commitment to empowering service users to build a life beyond crisis.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow, Mental Health Crisis Alternative Service.
Sounds great, what will I be doing?
In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.
Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested
Documents
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.
We are looking for a general manager to work as part of a small team. This is a practical, hands-on role that keeps the organisation running well day to day. It will suit someone who enjoys creating order, improving systems, and supporting meaningful work behind the scenes.
This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings steadiness, organisation, and a calm, reliable approach with a meticulous eye for detail.
We’re looking for someone who:
· Has experience of general management or similar role
· Has worked in a relevant sector, for example addiction, mental health, homelessness, poverty or justice
· Understands and enjoys the reality of a small, evolving start-up
· Is calm, steady and level-headed
· Has meticulous attention to detail and is a practical organiser who gets things done
· Can use digital and AI tools to simplify processes
· Is empathetic and purpose-driven to help people
This role may not be the right fit if:
· You prefer large, structured organisations with established systems
· You are mainly looking for roles centred on visibility, profile, or personal recognition
· You are seeking a heavily defined role rather than one that grows and adapts
If this feels like the kind of work you want to be part of, send your CV and a short note on why you’re interested.
Position: General Manager
Location: London/South East (with UK wide travel as required)
Contract type: Flexible (full or part-time, contractor/employed)
Salary: Up to £50,000 pro rata depending on experience
WHO WE ARE.
Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access and navigate support. We are small, practical, and focused on building something that works for people facing disadvantage.
THE ROLE
You will be the operational lead for the organisation, working in a small team with founder Mark Johnson to turn plans into delivery and ensure the day-to-day running remains smooth and reliable. The role is varied, practical, and suited to someone who enjoys building structure and supporting others to succeed.
WHO WE’RE LOOKING FOR
· Someone with experience in general management in a social enterprise, or small start-up
· A meticulous and practical organiser who enjoys making things work and getting things done
· Someone who wants to work with purpose, helping build a socially oriented organisation
· Efficient, empathetic, and comfortable juggling a wide range of tasks
· Tech-savvy and confident using AI/digital tools to make processes simple and efficient
· Flexible: this role could be full-time, part-time, or suit someone returning to work
WHAT YOU’LL DO
· Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.
· Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.
· Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.
· Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.
· Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.
· Operations: Keep the day-to-day running smoothly – from diary management and HR basics to coordinating contractors.
· Communications: Maintain simple but effective comms, updating the website and keeping social media active.
SKILLS & QUALITIES
· Strong organisational and project management skills
· An excellent writer, whether contracts, bids or public facing materials
· Experience of operations, governance, and finance oversight in a small organisation
· Confidence managing budgets and financial reporting (not a finance role, but able to keep track)
· Able to communicate clearly and keep people focused
· Empathetic, socially minded, and committed to putting people first
· Steady, reliable, and happy working in the background to let others thrive
EQUALITY & DIVERSITY.
Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Security Lead
Reporting To: Director of IT & Security
Location: Hybrid working, with a mix of home and minimum 1 day per week in West London office
Salary: Up to £65,000 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card.
Closing Date: 24th July 2026 at 5pm. We reserve the right to close the job advert early if we receive a high number of applicants.
Job Summary
To operate our information security management system, and maintain Mental Health Innovations’ ISO 27001 certification.
Key Responsibilities
- Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
- Deputising for the Director in security matters as required
- Operation of the ISMS and Data Protection processes
- Managing risk register, preparing for management review meetings
- Developing/maintaining controls and ensuring they are implemented across the organisation
- Refining our security KPIs and maintaining them
- Proposing actions from KPIs, events and incidents and coordinating resultant work
- Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
- Ensuring secure endpoint and cloud posture
- Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
- Monitoring our processes and suggesting improvements
- Proposing and progressing other continuous improvement work
- Feeding into training and awareness programmes and improving security culture
- Preparing for audits and carrying out remediation work
- Working with the Director to create, maintain and manage policies and ensure compliance
- Planning and participating in incident response exercises
- Managing major incidents and conducting post mortems/reviews
Person Specification
Essential Criteria
- The ability to learn new skills and technologies quickly
- Experience of risk management
- Working knowledge of security standards and frameworks, particularly ISO 27001
- Knowledge (and preferably experience) of GDPR and DPA 2018
- Experience of incident management
- Excellent knowledge of high level security concepts and best practice
- Excellent documentation skills, including policies and standards
- Knowledge of the following areas (deeper experience of one or more preferred):
- Endpoint security
- Network security
- Cloud security
- Application security
- Identity and access management
- Secure distributed working practices
- Excellent written and verbal communicator
- Ability and desire to learn new tools, skills and consider other perspectives
- Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
- Ability to manage own time, confirm priorities and expectations
- Independent worker who knows when to ask questions
- Comfortable working with the wider team and organisation
- Comfortable dealing with ambiguous situations and objectives
Desirable Criteria
- Don’t worry if you only have some of these - we’d still encourage you to apply.
- Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
- Exposure to ITIL (ITIL Foundation or higher preferred)
- Experience in one or more of the following:
- Cloud (AWS preferred)
- Salesforce
- SSO & federated identities
- Network security, SASE & VPNs
- Endpoint security
- Infrastructure security and best practices
- Working knowledge of encryption technologies
- Password management and access control
- Security training and awareness
- Secure distributed working practices
- Securing domains
- Detection and response, with excellent troubleshooting skills
- Working knowledge of one or more of these tools/products:
- Salesforce
- JIRA & Confluence
- Mac/iOS & Chrome
- OSWindows/Office365
- Google Workspace
- Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
- Decisive, proactive, knows when to check the boundaries
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
Job Title: Employment Consultant (Northeast VALOUR)
Location: Home-based (within 1 hour travel to Durham) with regular travel across the Northeast
Salary: £33,174
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
We have been successful in becoming a delivery partner within the national VALOUR initiative, supporting the employment strand of the programme. This enables us to widen our impact for veterans and their families by ensuring individuals are supported into meaningful and sustainable employment, using an approach that is tailored to their specific needs.
We are seeking a passionate and person-centred Employment Consultant to join our team to deliver VALOUR in the Northeast. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.
You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.
Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.
With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.
Why The Poppy Factory?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.
For an informal conversation to find out more about this role, please call Keiron Coombs.
The closing date for this vacancy will be 2 May 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews will take place on 8 May 2026, with second stage interviews scheduled for 13 May 2026. Please ensure you are available on these dates, as it’s not always possible to reschedule.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Tutor & Activities Coordinator to play a pivotal role in our Age Activity Service in Wandsworth.
Sounds great, what will I be doing?
Hestia's Age Activity Centre (AAC) is a lively, open‑access day centre supporting Wandsworth residents aged 60 and over to stay active, independent and socially connected. The service offers a wide range of activities including IT classes, wellbeing sessions, social events and occasional day trips, all designed to reduce isolation, promote community, and help older people maintain their health and independence for as long as possible. Alongside this, the AAC plays a key role in fostering friendships, building confidence and creating a welcoming space where older people can thrive.
This role supports both the AAC and the Hestia Recovery Café, contributing to the smooth running of daily learning and development activities. It involves leading and overseeing adult learning classes, supporting volunteer and pool worker recruitment, and managing essential resources and administrative tasks. The postholder will help ensure high‑quality, engaging sessions while maintaining an organised, inclusive environment that empowers older people and enhances their overall wellbeing.
The hours are 9am - 5.18pm Monday, Tuesday, Wednesday, Friday and 12pm - 8.18pm on Thursday.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You have experience supporting people with mental health needs and complex circumstances, as well as working with older adults, senior adults or other vulnerable groups. You understand how to identify and report safeguarding concerns, recognise signs and symptoms of mental health issues, and respond appropriately within professional boundaries. You are confident facilitating learning and development activities, group work or support groups, and you are able to engage with individuals who may display a range of emotions or behaviours that can sometimes feel challenging.
You communicate clearly and professionally, both verbally and in writing, and you can accurately receive, process and record detailed information while maintaining confidentiality. You are IT‑literate, comfortable using Microsoft Office and able to learn new systems or apps. You bring strong time‑management skills, attention to detail, and the ability to work both independently and as part of a team. You liaise confidently with colleagues and external partners, represent Hestia positively, take a solution‑focused approach to problem‑solving, and can identify and report any health and safety concerns within a day‑centre environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Money and Employment Caseworker (Mental Health)
Location: Sheffield – Gleadless & Heeley
Hours: 35 hours per week
Salary: £26,457 - £28,500 based on experience
Contract: One Year Fixed Term
Join us and help change lives in your community
At Mental Health UK, we believe everyone should be able to live a fulfilling life, with the right support at the right time. Our Money & Employment teams help people across Sheffield to manage financial challenges, access specialist advice, and move closer to meaningful paid employment — all while navigating the realities of mental health difficulties.
We’re now launching an exciting new pilot within the Sheffield 24/7 mental health partnership, and we’re looking for a passionate and skilled Money and Employment Caseworker to join us.
If you’re committed to improving people’s financial wellbeing, understand the barriers created by mental health, and want to make a real impact locally, we’d love to hear from you.
About the role
This unique role blends specialist money advice with employment support using the IPS (Individual Placement and Support) model. You’ll work one-to-one with people who are experiencing mental health challenges, helping them stabilise their financial situation and take steps towards sustainable paid work.
You’ll be based within the community in Gleadless and Heeley, working closely with mental health professionals, local partners, and employers to provide early, accessible support that prevents crisis and supports recovery.
You will:
- Deliver high-quality money advice, including debt casework, budgeting, income maximisation and welfare benefits support.
- Complete holistic assessments to understand clients’ financial, wellbeing, and employment needs.
- Support individuals to progress towards paid employment using the IPS approach.
- Build strong relationships with local employers, referral routes and community services.
- Maintain accurate casework records and uphold quality, safeguarding and compliance standards.
- Contribute to ongoing learning and service development within this innovative pilot.
About you
We’re looking for someone who is motivated, compassionate, and confident working both independently and as part of a wider team.
You’ll need:
- Accredited or recognised training in money advice (e.g. IMA or Wiser Adviser).
- Experience delivering debt casework and ideally providing welfare benefits advice.
- Strong understanding of the link between financial wellbeing, employment, and mental health.
- Excellent communication and relationship-building skills.
- Ability to work flexibly in community and remote settings.
- Experience using electronic case management systems.
It would be great if you also bring:
- Accreditation with the Institute of Money Advisers (or willingness to work towards it).
- Experience in supported employment or knowledge of employment legislation.
- Experience working in mental health services or lived experience of mental health challenges.
- Skills in assessing risk and developing support plans.
Why join Mental Health UK?
You’ll be part of a supportive, forward-thinking organisation that puts people with lived experience at the heart of its work. We offer ongoing training, regular supervision, opportunities for progression, and the chance to contribute to a truly meaningful pilot programme that will shape future service delivery.
Ready to apply?
If you’re passionate about empowering people severely affected by mental illness, and you have the skills to support both financial stability and employment aspirations, we’d love to hear from you.
Apply today and help us create a future where everyone can thrive.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering once again with Maudsley Charity to recruit an External Affairs and Influencing Manager.
A hugely exciting new role within the Communications team at the charity, the postholder will work across media, external affairs and influencing to engage with key stakeholders, boost the charity's profile, and promote learning and adoption of the solutions the organisation funds. You will be responsible for sharing evidence and learning in order to influence the people who fund, adopt and commission mental health care and services, and will work closely with the CEO to increase engagement with policy work which the Maudsley Charity undertakes through it's work in coalitions.
External Affairs and Influencing Manager
Contract: Full time, permanent role
Salary: £48,000 per annum
Location: Hybrid role between home and London office, with two days per week in the Denmark Hill office
Closing date for applications: 9am on Tuesday 28th July
First round interviews will be held remotely on: Thursday 13th August
Second round interviews will be held in person on: Thursday 20th and Friday 21st August
About Maudsley Charity
Maudsley Charity funds and supports clinical, academic, and community partners to ensure that everyone experiencing mental illness can access the right care, while using insights from their work to drive wider improvements across the UK.
Recognising the profound impact of mental illness and the inequalities in access, experience, and outcomes - particularly those linked to social deprivation and racism - the organisation focusses on addressing gaps in care.
With an approach that combines evidence, lived experience, and a commitment to equity, the organisation backs impactful, evidence-based solutions, ensuring services are shaped by real-world insight, and prioritising support for those most underserved to drive improvements that benefit all.
About the role
This is a core role within the organisation's influencing strategy, and your primary responsibilities will include:
External Affairs & Influencing:
- Develop and deliver influencing plans to promote adoption of effective mental health care initiatives being funded by the charity
- Develop productive relationships with key stakeholders (journalists, NHS trust leaders, ICBs, ICSs, VCSE orgs) to gather intelligence and shape strategy to inform the charity's positioning
- Lead the charity's thought leadership development providing strategic advice to senior leadership on political, NHS and mental health policy developments
- Strengthen the charity's role in mental health policy and advocacy coalitions, by contributing to collaborative advocacy, media and communications outputs
- Lead the charity's response to government mental health care consultations and calls for evidence
- Monitor funder sector trends and conversations, and actively seek out opportunities for the charity to strategically engage and influence by sharing learning from its grant making practice
Media management
- Develop and implement integrated external affairs campaigns that support the charity's influencing work
- Create persuasive materials, including press releases, op-eds, spokespeople briefings, comment pieces, and digital content and pitch to relevant outlets
- Maintain and grow relationships with journalists, broadcasters and sector media to secure relevant high-quality coverage of the charity's activities, grant holders and their projects
- Act as first point of contact for media enquiries, managing proactive and reactive press activity
- This role is expected to grow and develop and the postholder will be fully supported from across the organisation as the position evolves, within an organisation that offers a friendly, values led culture.
We would love to hear from individuals with the following skills and experience:
- Demonstrable track record of developing and implementing successful influencing strategies in the mental health sector
- Experience of stakeholder management within mental health care, including NHS Trust leaders, Integrated Care Boards, commissioners and senior clinicians, and with academics and researchers
- Strong experience in media relations, including briefing senior spokespeople, drafting press releases, media handling, and securing media coverage with a good understanding of the needs and expectations of different outlets and publications
- Keen understanding of the NHS, mental health policy landscape, and the related environment, key stakeholders and sector drivers
- Understanding of the key components and considerations of successful external affairs media and influencing
- Understanding of the sensitivities around mental illness, including working in an empathetic manner with people with lived experience
- Understanding of Diversity, Equity and Inclusion principles and a commitment to apply them in your work and as an organisation
- Influencing skills including confidence and credibility in working with stakeholders,
- Communication skills and the ability to produce clear and effective communications and the ability to confidently and accurately represent the organisation externally
- Written and editorial skills including the ability to craft narratives for different external audiences and communicate the charity's work in press releases, articles, policy briefs
How to apply
Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds. We welcome applications from non-graduates.
Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please send your CV to Alice at Charity People in the first instance.
Please see full job pack and job description attached.
There is also an optional 'Ask Us Anything' Webinar via Zoom on Thursday 16th July at 12.30pm where the Maudsley staff will answer questions. Please get in touch with Reception at Charity People if you'd like to register for this and they will send you the link. Please submit questions in advance to reception at Charity People before 9am on Wednesday 15th July 2026 in order that we can ensure all of your queries are answered.
Equal Opportunities monitoring
We ask that applicants complete our DEI monitoring form when submitting their CV for this role.
Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. Specifically, we will also oppose unfair discrimination of those with mental health issues.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
