Mental health support jobs

About the role:

Milton House is a 15-bed mixed-gender accommodation service in Islington, supporting adults facing multiple and complex challenges. With a small and dedicated staff team, we provide tailored casework to residents whose needs may include mental or physical health issues, substance use, histories of offending, or support with living skills and wider aspirations. Our aim is to create a safe, welcoming and well-managed environment where people can build stability and take positive steps towards independent living.

You'll play a vital role in ensuring the smooth running of the service, balancing housing management responsibilities with maintaining the highest standards of cleanliness. Each day you will carry out a thorough clean of the building, including communal areas, bathrooms and offices, helping to create a space where residents and staff feel respected and supported. You will also act as the first point of contact for residents, visitors and contractors, support stock control, uphold health and safety compliance, and assist with practical housing management. Alongside this, you will contribute to the wraparound support we provide, helping residents to keep appointments, manage their budgets and develop the skills they need for greater independence.

This is a role where the impact of your work will be felt immediately, not only in the running of Milton House but also in the daily lives of the people we support. At SHP, we believe in investing in our staff, offering genuine opportunities for progression and growth. By joining our team, you will be part of an organisation that is committed to transforming lives across London, while also developing your own career in a supportive and forward-looking environment.

The working rota for this role is Monday - Friday. 

About you:

• Have strong customer service skills.
• Have a genuine interest for working with people with multiple disadvantages.
• Are reflective and can respond positively to challenges.
• Adaptive work approach to fit around the various needs of the people we work with.
• A basic understanding of basic repairs and maintenance.
• Have a flexible and resilient approach to their work.
• Is creative and innovative in the way they think and equally apply those qualities to their working practices.
• Are thorough and detail orientated.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 14th September at midnight

Interview date: Monday 22nd and Tuesday 23rd September online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Role Context

The Team Leader is responsible for supporting the development, management, and supervision of the Kentown Support therapeutic offer. The expectation of the Team Leader role is that 50% of their time will be allocated to their supervisory responsibilities, including line management of designated staff. The remainder of their time will be allocated to casework support. The Team Leader will support with contract monitoring and reporting requirements of the service, ensuring high quality delivery, ongoing support for the team, and the growth and development of new projects and initiatives.

Role Purpose

The postholder will provide line management support to staff within this team, ensuring effective case management and supervision. The role will include supporting and working with the CYP and CC Therapy Services Coordinator and Manager and other team members to drive continuous improvements to service delivery as well as ensuring monitoring reports are completed in line with requirements for our commissioners.

Main Duties and Responsibilities

Management of staff:

• Provide 1:1 line management supervision and casework support for the designated contract with the CYP and CC Therapy Service Manager’s guidance.
• Identify staff training and development needs as part of supervision and appraisal process.
• Effectively undertake annual appraisals and support staff to meet their Personal Development Plan.
• Lead on the day-to-day oversight of the services in the CYP and CC Therapy Coordinator’s absence (avoid booking annual leave during this same time when possible).
• Ensure referrals are allocated appropriately in line with team members’ targets and capacity with support and guidance.
• Develop training plans for new starters during their probationary period.
• Lead on the support and supervision for any student social workers and counselling trainees placed within the CYP Team in close collaboration with the Student Social Worker Placement team.
• Provide support around safeguarding issues to the team members together with CYP and CC Therapy Service Coordinator and Manager.

Service Development:

• Lead on the oversight and development of the Kentown Support service, in collaboration with service management.
• Take a solution-focused and evidence-based approach to service challenges.
• Support CYP and CC Therapy Service management in developing policies and procedures in line with best practice.
• Represent the Kentown Support service at meetings, forums, and events where appropriate.
• Undertake initial investigations into complaints relating to the Service as needed.
• To assist in the development of the Service by working with other VCSE organisations, schools, and statutory and NHS bodies to enhance the wellbeing and resilience of their service users.
• Implement HR processes as appropriate and agreed, reporting issues upwards whilst seeking to intervene at the earliest opportunity so as to seek a resolution.

Contract Monitoring:

• Report to the CYP and CC Therapy Service Manager on the delivery of the Kentown Support Service on a regular basis.
• To lead on service monitoring and reporting to ensure it is completed in line with contract requirements.
• To meet with commissioners and funders as required to support the service.

Providing therapeutic support to individuals:

• Offer therapeutic interventions and support to individuals and families on your caseload. This may be with adults in the family or with children and young people in the family.
• Provide post-bereavement support to family members following the death of a child with a life-limiting condition. This may be families you have already supported in this role, or you may begin to work with new families referred by the CCN team.
• Offer a holistic package of support that is tailored to the needs of the families you are working with. This may include working around their wellbeing, building resilience, and developing coping strategies.
• Employ a flexible approach to the support by offering a mixture of open-ended and time-limited interventions

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

Location: Newcastle
Hours: Full-time (35 hours per week)
Contract: Temporary to March 2026
Rate: £16.36 per hour (plus holiday)
Start Date: ASAP

About the Role
Prospectus is delighted to be supporting a large and well-established national children's charity to recruit a passionate and skilled Education Mental Health Practitioner. The role will support the mission to improve access to mental health services for young people, with a focus on delivering evidence-based early intervention support for mild to moderate emotional and mental health issues within educational settings.

Key Responsibilities

• Deliver structured 1:1 and group-based interventions in schools.
• Support children and young people in self-managing their mental health.
• Conduct informal assessments and develop goal-based outcomes.
• Maintain accurate case records and manage a personal caseload.
• Identify safeguarding concerns and escalate appropriately.
• Collaborate with multi-agency partners and attend relevant meetings.
• Contribute to the development of resources and service innovation.

What We’re Looking For

• PG Diploma in Educational Mental Health Practice or Psychological Wellbeing Practice (for children and young people).
• Recent and relevant experience in a similar role within an educational setting.
• Competent in delivering low-intensity CBT interventions and undertaking risk assessments.
• Understanding of neurodevelopmental conditions and service pathways.
• Familiarity with solution-focused and cognitive behavioural approaches.
• Excellent communication and interpersonal skills.
• Strong ability to work collaboratively with diverse stakeholders.
• Knowledge of safeguarding, child development, and educational systems.
• Competence in using digital platforms and clinical record systems.

This is a fantastic chance to work collaboratively with children, young people, families, and school staff to promote emotional wellbeing and resilience.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We have an exciting opportunity available for an Activity Support Worker to initiate, plan and provide enjoyable and stimulating group and one to one activities based on the identified needs, interests and preferences of older people living in our Extra Care Services in Wandsworth. You will facilitate social inclusion and community links and to promote their physical and mental wellbeing, confidence and independence. 

You will have good written and verbal communication skills, the ability to facilitate and work with people in groups and experience of working with people with dementia, a learning disability, people with mental health needs, autism and people with physical disabilities would be an advantage.

We are looking for enthusiastic, resourceful and energetic individuals who are well motivated, hardworking and keen to join our friendly team. You will demonstrate the values that are essential for a role of this nature such as warmth, compassion and unconditional positive regard along with the ability to work flexibly (this may include evenings and weekends).

Vacancy Reference Number: 87362

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

We are recruiting Relief Support Workers for our Mental Health Care Service in Stretford. As a Relief Support Worker, your duties will include providing practical and emotional support to service users in accordance with their Personal Support Plans.

You will identify and access opportunities with service users to help them gain independence and confidence. Your role will also involve working with service users in a recovery-focused manner, ensuring alignment with their support and risk management plans. Additionally, you will collaborate with service users, their families, and involved professionals to deliver a consistent and coordinated service that maximises outcomes for the individuals in your care.

Twelve months experience of working with people with mental health needs is essential; additionally, you must have a warm personality and be able to work in a person-centred way. You are expected to be available to work flexibly to meet the needs of the Stretford service, including evenings, weekends, sleep-ins, and bank holidays.

As a Creative Support Relief Support Worker staff member you will have access to our free app which allows you to pick up shifts Stretford and in any area of the country, provides information on the service and shifts as well as directions. You will be paid on a weekly basis.

Vacancy Reference Number: 86570

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are looking for a dynamic and experienced Adults Peer Support Worker to join our busy Peer Support team. You will have your own lived experience of mental health issues and be able to use this experience as well as your professional skills and knowledge to support others.

RB Mind has run effective peer-led services for many years. The role will be supported by RB Mind Senior Peer Support Workers, and the Peer Support Coordinator in South West London St George’s Mental Health Trust (SWLStG). Successful candidates will receive comprehensive training and clinical supervision.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We offer holistic and personalised care and support to service users.

The role has its own caseload and provides a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed.

We are looking for someone who is passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicant will have the skills to provide person-centred support through one-to-one sessions and facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network 

We are actively interviewing as applications come in.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Slough

£26,208.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service.

This role involves working on a rota pattern made by early, late, weekend and bank holidays.

What you'll do:

• Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
• Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
• Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Develop and maintain links with all key agencies and service providers in the local community
• Empower customers to ensure they receive the service and benefits they are entitled to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

• Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

We are recruiting proactive, motivated, and professional Support Workers to provide person centred support at our Rugby supported living service on a relief basis.

Lanchester Court in Rugby, Warwickshire is an exciting supported living complex for 16 residents, consisting of a mixture of self-contained, bungalows, and town-houses flats within walking distance of Rugby town centre. This is a fresh approach to supporting people in their own tenancies - this innovatively designed Housing with Care and Support service delivers a modern, comfortable and safe environment for people to thrive within.

You will be supporting service users with a vast range of support needs. These can include mental health needs, physical disabilities, alcohol and substance misuse, autism, brain injuries, epilepsy, visual and hearing impairments and learning disabilities.

You will be supporting the tenants to maximise their sense of wellbeing and independence through tailored, ongoing care and support. You will work to make a positive difference in the tenants’ lives and promote their independence at every step, whilst enabling them to enjoy a fulfilling and valued life. You will enjoy inspiring the people we support to enjoy opportunities for personal development and engagement within their local communities.

Twelve months experience is essential. You will be paid on a weekly basis.

As a Creative Support Bank Staff member, you will have access to our free app, which allows you to pick up shifts in any area of the country and provides information on the service, including directions.

Vacancy Reference Number: 87367

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

We are seeking an experienced and dynamic (Senior) Research Officer. This exciting role involves undertaking research on gambling related financial harms and engaging with stakeholders in financial services firms to practically apply our research to their work. The successful candidate will demonstrate excellent critical thinking, research and policy development skills, with the ability to digest complex information quickly and appraise firms work against regulatory requirements, best practice examples and policy recommendations.

The successful candidate will primarily work as part of the Gambling Harms Action Lab team where we’re bringing together seven representatives from financial services firms to explore ways to reduce gambling related financial harms. The (Senior) Research Officer will be an integral part of the team working to tackle gambling related financial harms through delivering timely and insightful research and consultancy support. 

We are looking for an exceptional team member who is driven to create meaningful change and is passionate about tackling gambling related financial harms. The successful candidate should have a genuine commitment to our organisation's mission, as well as to the principles of equality, diversity and inclusion. 

Finally, we’re looking for an individual who can work independently and as part of a team, with strong organisational skills, who can manage their own time, meet deadlines reliably, plan work effectively and drive work forward.

Key tasks in the role will include: 

• Developing and maintaining a strong understanding of key developments in gambling and financial services sectors, including regulatory guidance and best practice.

• Developing and strengthening relationships within financial services firms by delivering support to practically apply existing and new research to financial services work with customers with experience of mental health problems and or gambling harms. 

• Collaborating, brainstorming and analysing to identify potential policy solutions to address gambling related financial harms. 

• Collating insights from our Research Community of people with lived experience of mental health problems, and sharing these learnings through insight reports and briefings with financial services and other stakeholders.

• Supporting the Head of the Gambling Harms Action Lab with monitoring and measuring the impact of our work, engaging with key stakeholders, and suggesting innovative new ways to increase our impact. 

• Supporting other teams within the organisation to deliver our programme of research and consultancy work

30 hours per week / £27,770 per annum, pro rata / permanent / Monday-Friday 9am-5pm with 1 day off per week. Working 4 days per week. Day off preferably Thursday.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our houses 22 young families in locations across the city in low and medium supported accommodation. As a team member, you will take an assets-based approach, working with parents and their children in their homes and the community to provide focussed family and housing support which improves parenting capacity, increases the aspirations and motivations of families to take up education, employment and training opportunities and improves family function with children feeling more secure and parents confident in their parenting abilities. We are a small friendly team consisting of a Project Manager, Deputy Project Manager and 3 Project Support Workers.

We are looking for a Supported Housing Support Worker to join our Brighton Young Families team. Main areas of responsibilities are:

Coaching and Engagement

• Coach an agreed number of young parents to articulate and achieve their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives with their children
• Work proactively, creatively, and effectively with young parents to help them to develop a consistent and positive approach to parenting aimed at addressing behaviours and overcoming challenges
• To promote and facilitate parental understanding of a child’s needs and to support parents to provide an appropriate environment in which children feel safe, and which encourages the development of both the child’s and parents’ self-esteem and resilience

• Coach young parents to develop strong networks and connections outside of the service, which will sustain them once they move on. Encourage and proactively assist in the development of skills needed to successfully live, learn, and work.

General:

• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

• Experienced in working directly with young parents aged 16-21 years old and able to engage and relate well to this age group and their children
• Experience of working with children
• Competent understanding of the key safeguarding and health risks, challenges and opportunities for young parents and their children
• Knowledge of the roles and responsibilities of statutory and voluntary services and experience of liaising with them
• Experienced in making informed assessments of need and risks and to formulate appropriate plans, including Early Help Assessments and where appropriate acting as Lead Professional
• Good knowledge of child development, particularly that of new-born babies and its influence on parent/child relationship in every stage of a child’s development. Proven experience in safeguarding young children and vulnerable adults.

Skills and Abilities: 

• Able to inspire and work proactively with young parents to develop their talents.
• Able to build strong relationships with other professionals in other organisations.
• A strong team player who can support and challenge colleagues appropriately.
• Uses a range of methods for persuasion and achieving positive results with young families.
• Excellent record keeping and report writing. There is a strong element around data recording using a variety of data management systems, we require staff who are confident in their ability to adapt easily to these systems.
• Excellent IT skills including Microsoft Office and data management systems such as B-Think or INFORM.
• Qualifications and Training Educated to GCSE/NVQ Level 2 in relevant subjects, or equivalent through relevant CPD training/experience relating to housing, support work, and/or working with young people or adults at risk Evidence of CPD relating to housing, support work and/or working with young people or vulnerable adults

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 14 September 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Before applying for this role, please read through the Job Description and Person Specification below.

Location: Orpington, with travel across the London Borough of Bromley
Salary: 31,857.00
Work Pattern: Hybrid working considered in line with policy and needs of the service
Hours Per Week: 37.5

Bromley Recovery and Wellbeing College (BRWC) runs a curriculum of free peer and professional-led workshops and courses across the borough of Bromley. Our aim is to enable students to achieve greater insight into their own mental wellbeing and gain skills to help them achieve personal goals, independence and self-management of their own mental health.

We have an exciting opportunity for a Bromley Recovery and Wellbeing College coordinator to join SEL Mind on a one year fixed-term basis. You will work closely with the Bromley Recovery and Wellbeing Manager to develop a high quality college offer to the residents of Bromley. The role comes with the responsibility to provide day to day support and guidance to a team of tutors and volunteer co-facilitators to ensure efficient delivery of the college.

You will have experience of working in a busy fast-paced environment. Working autonomously but also as part of a team is key, as are problem solving and excellent organisational skills. Ability to communicate effectively with a wide range of people is also required. You will work closely with other SEL Mind colleagues as well as our Bromley Mental Health Hub partners Oxleas NHS Foundation Trust.

Hybrid working is considered in line with our policies and needs of the service. Occasional out-of-hours work is required to support with the delivery of courses running outside of core office hours.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: 7 September 2025
Likely interview date: 17 September 2025

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Creative Support are looking for an energetic and enthusiastic individual to manage our team of support staff at our Mental Health service in Whalley Range. We require someone with a good understanding and experience in the field of mental health.

As a Team Leader you will received guidance and support from the registered service manager to help maintain high quality support to oversee the supported accommodation service. You will also join a cohort of experienced regional managers who, alongside the registered manager, will provide peer support to you in your role.

The successful applicant will be supporting active and independent service users with mental health needs with a wide range of interests and goals. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities including: meals out, cooking/baking, board games, movie nights, arts and crafts and many more.

The Role:

-To directly lead the team and be responsible for the line management of team members

-To operate as a Team Leader across different streams of support and ensure effective running of services with the support of other senior staff.

-To undertake within your duties direct support to service users.

-To provide person-centred care and support to enable people with mental health needs to live as independently as possible and be part of their community.

-To engage with service users and build trusting therapeutic relationships.

-To undertake assessments of new referrals and ensure robust review processes for those who use the services

-To work closely with other professionals and agencies to provide a coordinated personalised service, which meets the identified needs of individuals, promotes their recovery and maintains their quality of life.

-To deputise for the Mental Health Manager in relevant work areas when required. To provide staff supervision and management, undertaking initial assessments and liaising with other professionals and agencies.

Vacancy Reference Number: 86580

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate daily briefings with team to ensure continuity and safety

• Understanding of safety planning and de-escalation

• Monitoring and management of team training, absence and wellbeing

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Conduct monthly supervisions and annual appraisals of supervisees

• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients

• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Maintain and ensure team compliance of accurate records, detailing interventions

• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

We're on the lookout for passionate Relief Support Workers to join our vibrant team in Warrington, Cheshire. If you're someone who values respect, warmth and enthusiasm, this is your chance to make a real difference by providing person-centred care and support to individuals with learning disabilities, autism, mental health challenges and complex needs.

In this role, you will have the opportunity to accompany the people we support on enjoyable outings such as swimming, movie trips, or adventures in nearby towns like Winwick, St. Helens, Leigh, and Newton-le-Willows. You'll be part of a mission to empower individuals to lead fulfilling lives, maintain their tenancies, engage in their local communities, develop independent living skills and achieve personal goals that truly matter to them.

Beyond direct care, you'll play a vital role as a Key Worker, helping individuals reach their dreams and ambitions. From offering personal care and medication assistance to fostering meaningful relationships with service users, you'll be making connections that count. You'll also tackle administrative and housing management tasks, ensuring everything runs smoothly, while working flexibly as part of the relief team.

To be part of this rewarding opportunity, you will need 12 months of experience in supporting people with learning disabilities. As a Creative Support Bank Staff member, you'll gain access to our free app, which simplifies shift management, provides service details, offers directions -  making your work even more seamless – and be paid weekly.

Vacancy Reference Number: 87372

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.