Mental health training administrator jobs

For the application pack please see our website. 

Job Purpose

We are looking for a Neonatal Lead to join the Wakefield and Kirklees and Calderdale Maternity and Neonatal Voices Partnerships (MNVP).

Maternity and Neonatal Voices Partnerships are a team of people working together to improve maternity and neonatal care for local people. They hold responsibility to act as multi-disciplinary working groups with the primary function of embedding the service user experience as a method for review and co-design of maternity services.

The groups are made up of an MNVP Lead, lay roles, women and their families, healthcare professionals such as midwives, health visitors, GP’s, local commissioners, charities, and community groups.

The Neonatal Lead will play a crucial role in ensuring that the experiences and needs of families with lived experience of neonatal care are central to the development and improvement of local maternity and neonatal services across Wakefield, Kirklees, and Calderdale.

This role would suit a person who is passionate about developing neonatal care and engaging with families across Wakefield, Kirklees, and Calderdale.

The role requires some flexibility in terms of time, but we also recognise and accommodate, where possible, the other commitments you may have, including work, parenting, and other caring commitments.

Main Duties and Responsibilities

The Neonatal Lead will be an advocate for the service user’s voice, ensuring it is heard and considered in the planning, review, and improvement of neonatal services.

They will actively engage with families with lived experience of neonatal care, to gather feedback and understand their experiences.

They will build strong relationships with providers, commissioners, and other stakeholders to ensure that the service user voice is heard and influences decisions.

They will work to identify areas where services can be improved and advocate for changes that will enhance the quality of care for neonatal service users.

They will work closely with the Maternity and Neonatal Voices Partnership Leads, share engagement information with the MNVP Leads in order to support them feeding in to local and national meetings and events, in order to share the service user voice and provide independent scrutiny.

Key responsibilities

· Be one of the points of contact for neonatal enquiries to the MNVPs.

· Lead on engagement with families with lived experience of neonatal care.

· Work closely with the Wakefield and Kirklees and Calderdale MNVP Leads, for example sharing engagement data so that this can be fed into local and regional strategic meetings.

· Input as required to MNVP social media.

· Work in collaboration with the Yorkshire and Humber Neonatal Operational Delivery Network (ODN), as part of the Co-Production Meeting.

· Organise at least three community based listening events per year, one in each locality – Wakefield, Kirklees, and Calderdale.

· Attend already established neonatal community groups in order to gain knowledge and insight into the experiences of those attending.

General Responsibilities

· Support a positive team environment, ensure compliance with policies, and promote equality and diversity.

· Participate in internal and external meetings as required and appropriate.

· Plan and manage own workload, set targets and deadlines, and be self-supporting with regard to administration and IT.

· Undertake specific identified projects and any other duties consistent with the nature and level of the post.

Person Specification

Essential

· Have lived experience, that is be a parent whose baby or babies has/have spent time in neonatal care and/or accessed Neonatal services, whether this is recently or in the past.

· Be able to champion and seek out the voices of this group to support them to be heard effectively.

· Experience of leading engagement, particularly with hard to reach groups and communities.

· Strong communication and interpersonal skills.

· Strong organisational and prioritisation skills.

· Capable of working independently and managing a varied workload.

· Have an understanding of the structure of the NHS and Neonatal services within it, particularly in the Wakefield, Kirklees, and Calderdale areas.

· Experience working with, and developing partnerships with, a range of people, including project stakeholders, diverse community groups, and other organisations.

· Experience in data analysis, both quantitative and qualitative.

· Proficient in Microsoft Office, including PowerPoint and Word.

· Commitment to the principles and values of Healthwatch.

· Demonstrates empathy, integrity, and a drive to influence positive change in health and social care.

· Willingness to travel within the Wakefield, Kirklees, and Calderdale area.

· Ability to work flexible hours, including occasional evenings and weekends.

Desirable

· Experience of using various engagement methodologies, including surveys, focus groups, interviews, and community meetings.

· Experience producing impact-focused reports and summary documents.

· Familiarity with local Neonatal services and community needs.

· Knowledge of the voluntary and community sector.

· Good understanding of health and social care sectors.

Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.

For further information, please refer to our Job Pack.

To apply, please submit your CV and answer the application questions on Charity Job.

*Previous applicants need not apply.*

Deadline: 9am Monday 30 June 2025

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

OPERATIONS AND FINANCE OFFICER, POLITICAL STUDIES ASSOCIATION (PSA)

Contract type: Fixed-Term (initial 12-months, potential for extension)

Hours: Part-time, up to 30 hours per week (0.8 FTE). We are open to these being flexibly worked over the week.

 Location: Camden, London (Hybrid working - 1 or 2 days in the office per week) 

Salary: £32,000 pro rata, £25,600 per annum

 Are you ready to play a vital role at the heart of the Political Studies Association (PSA)?

We’re looking for a proactive and organised Operations and Finance Officer to join our small but dynamic team. This is a varied, hands-on role providing day-to-day support across finance, operations, HR, and governance. You’ll work closely with our Head of Operations & Finance and CEO to help keep everything running smoothly.

This is a fantastic opportunity for someone with experience in, or a strong interest in developing finance and digital administration skills. We welcome applicants with a solid background in operations or administration who are keen to grow their knowledge of finance systems, bookkeeping, and compliance in a supportive, mission-driven environment.

In this vital post, you’ll take the lead on day-to-day operational administration, including office management, managing payments and maintaining accurate records in systems like Xero.

 You’ll also:

• Support HR administration and payroll processes
• Manage office contractors and supplies
• Provide excellent service to our tenants and shared workspace users
• Ensure good data management and GDPR compliance
• Assist the CEO and Head of Operations & Finance with admin and logistics
• Contribute to PSA operations and adapt flexibly to changing priorities

We support flexible working arrangements, but the ability to work from our Camden office when required, including on our regular team day (Wednesday) is essential.

For full details of the role, please see the job description available here.

Please send your CV and covering letter, explaining how you meet our criteria and why you wish to join the team by 14th July at 10am. We look forward to hearing from you. We would be grateful if you could also complete our equal opportunities monitoring from when you apply which can be found here. 

Studies indicate that women and people from other historically marginalised are less likely to apply to jobs unless they meet every single criteria.  If you’re excited about this role but your past experience doesn’t perfectly fit our essential criteria, please do not be discouraged from applying.  We are keen to recruit the right person for the role and welcome applications from those who have transferable skills.

Interview will be held on 18th July

To apply for the role, you must be eligible to work in the UK - the Political Studies Association is not a sponsoring Organisation.

We are currently looking to recruit a dynamic Head of People to join Oxfordshire Mind and would really welcome applications for it.

Head of People
Hours: 30 hours per week
Salary: £51,510 - £55,438 per annumn (pro-rata - salary dependent on skills, experience and knowledge)
Contract: Permanent
Base: Osney Mead, Oxford OX2 & work from home with occasional travel across Oxon & Wokingham, Reading, West Berks

Join Us as Head of People

People are the very heart and soul of Oxfordshire Mind. The purpose of the People function is to ensure that the right people are recruited, developed and able to thrive to deliver our vision of ensuring everyone experiencing a mental health issue gets both support and respect.

The Head of People works closely with the Senior Management Team, Trustees and all staff and provides operational leadership of Oxfordshire Mind’s People services, including volunteers and involvement, to enable our Vision and Purpose and deliver our strategic objectives through our people.

This is a fantastic opportunity to be part of a passionate team and play a central role in this Oxfordshire and Berkshire West based charity. This role offers the chance for a proactive individual who is passionate about people, to confidently navigate us through the forthcoming period of change and delivery of new strategic objectives.

About you:

Reporting to the CEO and managing a talented team of 1 People Business Partner / Manager and 1 People Advisor, 1 HR and Recruitment Administrator, 1 Volunteering and Involvement Manager and 1 Volunteer Facilitator you will:

• Develop and implement HR strategies, processes and services aligned with our overall strategy and vision
• Lead on the production, delivery and evaluation of an organisation wide learning and development plan that develops people’s capability and reflects and supports the delivery of business goals.
• Develop Staff Wellbeing strategy and Wellbeing Action Plan.
• Lead the People function and team and be a pro-active member of the Senior Management Team and reporting to the board through the HR Sub Committee.
• Maintain Oxfordshire Mind’s position as an inclusive employer of choice and a great place to work by identifying and acting on opportunities to enhance our offering. This includes:
• Continually keeping under review the charity’s brand and proposition
• Developing and maintaining relationships with external stakeholders and networks
• Undertaking benchmarking
• Seeking feedback from internal colleagues and applicants
• Delivering new initiatives to support the charity’s EDIE strategy and action plan
• Ensure high quality delivery of HR responsibilities including policies and processes, HRIS, resourcing, reward, employee services, management development, employee relations and learning
• Be the appointed competent person to advise on Health & Safety across the organisation, this includes ongoing monitoring via KPI’s and internal audits and leading the Health & Safety committee meetings.
• Embed a co-productive approach with partners, managers and leaders to achieve strategy and targets
• Monitor and provide insight and guidance on the effectiveness of people management practices and processes via a range of KPIs
• Drive and deliver change initiatives in line with the organisation’s strategic objectives.
• Be an influential and visible figure in the business driving improvements forward in relation to people and culture
• Budget management and oversight.
• Maintain our people policies and processes, ensuring changes to employment law and emerging good practice are promptly adopted.
• Ensure HR compliance and risk management for employee relations issues and ensuring the organisation remains up to date with relevant legislation and compliance for HR aspects of the Mind Quality Mark.
• Provide management support and coaching to the Volunteering and Involvement Manager, working closely with them to define the longer-term strategy and future direction of Oxfordshire Mind’s volunteering and involvement strategy and ensure delivery against agreed and updated action plans.

Essential criteria

• Previous experience across most HR disciplines such as recruitment and retention, wellbeing, learning and development, reward, and HR and payroll administration as well as navigating complex HR issues
• Ability to think strategically, develop a clear vision for the organisation, and influence key stakeholders. Proven track record in making sound strategic decisions considering long-term impact
• Strong team manager who inspires and motivates hybrid and remote team members, promoting a positive and productive work environment
• Excellent verbal and written communication skills, including the ability to communicate complex ideas clearly and persuasively
• Strong relationship building skills at a senior level internally and externally and able to nurture partnerships and collaborative relationships with a range of organisations and stakeholders
• Ability to lead change projects from initiation to completion, ensuring timely and successful implementation
• Proficient in identifying and mitigating risks associated with change initiatives
• Experience of using office productivity software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) or equivalent and HRIS
• Takes a values-based approach to HR, aligning practices and decisions with the core values and culture of the organisation
• Has an understanding or passion for mental health and what we do
• Demonstrates self-awareness, emotional intelligence, and integrity, working with clarity and honesty
• Passionate about the organisational vision, inspiring and motivating teams towards ambitious goals. Visionary and resilient during periods of change

Desirable criteria

• Strong experience in all HR disciplines including organisational design and talent management
• Significant leadership experience gained at senior level in a complex environment including working with unions either formally or informally
• Experience of working in the charity/mental health sector or with a board of trustees

If this sounds like you then apply today to join an amazing organisation campaigning for better Mental Health and be part of something that is truly special.

Closing date: 10am 4th July
Shortlisting date: week commencing 7th July
Interview date: 14th July, and Second Stage Interview 22nd July
Interview location: Oxfordshire Mind, Osney Mead, 2 Kings Meadow, Oxford, OX2 0DP

Interested?

For more information and to complete your application, please click the Apply on Company website button.

You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

As our Befriending Service Coordinator, you will lead the further development and coordination of our befriending offer, working closely with volunteers and service users. Your work will help provide a supportive, connected service enabling those at risk of isolation to feel connected and engaged with others.

Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.

What you’ll do:

• Lead the delivery of our individually tailored befriending service, supporting clients to reconnect to community and reduce isolation.
• Work with the other teams to support your clients in accessing our wider services and support, including social activities.
• Build strong partnerships with local groups and services across health, social care and the voluntary sector.
• Use and support the team of existing befriending linked volunteers and develop further recruitment and training as needed.

Who you are:
You have experience working in older people services or the voluntary sector, and a deep understanding of the challenges faced by older people. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for older people in your community.

Closing date for applications: 30 June 2025 at 9am. Interview dates: week beginning 30 June 2025. 

Join us in making every day meaningful for people living with dementia.

At Age Connects Torfaen, we believe that people living with dementia deserve more than just care—they deserve joy, dignity, and connection. We're looking for a warm, creative, and motivated Dementia Activities Worker to help us deliver stimulating, inclusive, and person-centred activities that improve wellbeing and reduce isolation.

What you’ll be doing:

• Planning and delivering group and one-to-one activities for people living with dementia (including music, crafts, reminiscence, movement and sensory sessions).

• Supporting people to engage at their own pace, with empathy and encouragement.

• Creating a safe, friendly space where people feel valued, seen and heard.

• Working closely with families, carers, volunteers, and the wider team to meet individual needs.

• Helping evaluate activities to ensure they’re meaningful, accessible, and enjoyable.

• Supporting outreach work and occasionally attending community events.

About you:

• Experience working with older people or people living with dementia (formal or informal).

• Kindness, patience, and a sense of fun!

• Confident in leading group sessions and adapting to different needs.

• Excellent communication and active listening skills.

• Creative thinker with a can-do attitude.

• Knowledge of dementia or willingness to complete relevant training.

Why join us?

• Be part of a passionate, supportive team.

• Make a real difference in people’s lives.

• Training and development opportunities.

• A role full of purpose, impact, and heart.

• Enjoy your Birthday Day off.

• Christmas Shutdown period. 

• Free On site parking

• Staff Wellbeing Programme.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023. 

At Prostate Cancer Research, our supporters are at the heart of everything we do. We are committed to a fundraising approach that values authentic relationships and creates a "gold standard" supporter experience. This means going above and beyond to make every individual feel valued. We're searching for a Supporter Engagement Assistant who will be central to this ambition, helping us create "wow" moments and connecting our supporters directly to our life-changing research.

What you will do:

· Be the first point of contact for our rapidly growing supporter base, making a positive impact on their day through thoughtful and engaging emails, letters, and calls.

· Help to develop and deliver exceptional supporter journeys that increase satisfaction and long-term loyalty.

· Collaborate across the entire Public Fundraising department, gaining unique insights into events, major gifts, and individual giving campaigns.

This role is perfect for you if you are:

· A natural communicator who loves connecting with people from all walks of life.

· Super-organised, proactive, and known for your exceptional attention to detail.

· Passionate about going the extra mile and creating positive experiences for others.

We foster a collaborative, transparent, and supportive work environment. Using agile methodologies, we encourage autonomy and provide significant room for you to develop your skills and career. This is a fantastic opportunity to join a growing team and have a tangible impact in the charity sector.

Key Responsibilities

Supporter Care and Engagement

· Frontline Supporter Engagement: You will be the first port of call for our supporters, managing inbound communications across phone, email, and various digital platforms.

· This includes warmly handling enquiries, taking and processing donations, and escalating complex issues to ensure a seamless and positive experience for everyone.

· Creative Communications & Gratitude: You will take the lead on thanking our supporters and making them feel valued.

· This involves drafting personalised acknowledgements, finding creative ways to share the impact of their support, and sending welcoming messages to new event participants.

· Collaborative Team Support: Act as a key support pillar for the Public Fundraising Team, especially during peak times and events.

· Your role will be dynamic, involving everything from on-the-day event assistance to managing logistics and taking ownership of specific fundraising activities.

· Digital Community Management: Help us maintain a vibrant and supportive online presence by monitoring shared inboxes and assisting with the moderation of our social media communities during key campaigns and fundraising challenges.

· Process Improvement: Develop and maintain essential resources, such as FAQ documents, to streamline our processes and ensure consistent, high-quality information is shared with our supporters.

· In person support for several key owned events and other organised events each year, outside of core business hours as needed, for example – by supporting our London and Brighton marathon teams on the day (time off in lieu will be available).

Supporting Public Fundraising Campaigning and Administration

· Provide essential administrative support across the Events, Individual Giving, and Major Donor fundraising teams, contributing to the efficient operation of campaigns and activities.

· Work collaboratively with the Finance team to ensure accurate and timely processing, logging, and acknowledgement of incoming donations and fundraising income.

· Perform data entry tasks, including setting up new regular gifts, and creating and updating communication records within the CRM system (Access CRM).

· Support the administration and stewardship journeys for fundraising events, assisting with tasks such as registration support, participant communication, and logistics administration.

· Provide surge capacity support during busy periods, particularly for high-volume activities like Facebook Challenge moderation and campaign-specific administration.

· Assist with the preparation and mailing of supporter communications, appeals, and stewardship materials.

· Some on the day support for fundraising events and logistics planning and delivery. This may involve some work outside of core working hours for which TOIL would be available.

Collaboration and Operational Efficiency

· Work effectively within our evolving Agile framework, which empowers teams and individuals to work collaboratively with transparency, with key teams to plan, prioritise, and deliver high-quality supporter engagement activities.

· Build and maintain strong working relationships with colleagues across all teams, including Public Fundraising, Resources, Patient Projects, Finance and Communications, to ensure a joined-up supporter experience.

· Identify and suggest improvements to enhance efficiency and supporter satisfaction, wherever possible.

Database and Compliance

· Adhere to all Prostate Cancer Research policies, procedures, and the staff code of conduct.

· Collect and maintain records and data both on CRM and elsewhere regarding supporter interactions, enquiry themes, supporter feedback, questions, interests etc. For helping us to improve.

· Maintain a proactive approach to learning and professional development, seeking opportunities to enhance skills and knowledge relevant to supporter engagement, fundraising administration, and the cause of Prostate Cancer Research.

· Take responsibility for personal development to improve performance in the role and contribute effectively to PCR’s mission and strategic goals.

Skills and Competencies

Our ideal candidate would have the following:

· Demonstrable or transferable experience of an administrative or support role, within an office environment.

· Demonstrable pro-active growth mindset and excellent problem-solving skills.

· Proactive, eager to learn and support the work of PCR and colleagues.

· Very good written and verbal communication skills with the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly external supporters and patients.

· Strong customer service or supporter care skills, demonstrating patience, empathy, and a helpful attitude with excellent telephone manner.

· Strong accuracy and attention to detail with tasks such as data entry and with written communications.

· Experience with using Microsoft 365 applications (Word, Excel, Outlook etc.) and generally good IT skills including web applications and file systems.

· Ability to manage multiple tasks and prioritise workload effectively in a busy environment.

· Work effectively individually and as part of a team.

· A basic understanding of data protection and GDPR principles and maintaining confidentiality.

· An understanding of or interest in the cause of Prostate Cancer Research.

Desirable:  

· Experience working with a CRM system, particularly Access CRM or similar fundraising CRMs would be useful.

· Experience working or volunteering in the non-profit or health and social care sectors.

· Experience handling and processing financial transactions (e.g., taking donations over the phone).

· Experience using design or communication tools like Canva.

· Knowledge of fundraising principles or the Fundraising Code of Practice.

· Experience assisting with event administration or logistics.

· Experience using digital communication tools or social media in a professional capacity.

How to apply?

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.

For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.​  

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

Contract Type: Apprentice for two years from 01/09/2025

Hours: Full Time, 35 hours per week

Closing Date: 23:59 on 30/06/2025. PLEASE NOTE: We reserve the right to close this vacancy early, so please don't delay submitting an application. 

Location: Birmingham (Hybrid working - 2-3 days in the office)

Assessment Day: 14th July in our Birmingham centre (if shortlisted)

For more information or to apply, please click 'apply now' to be directed to our website.

Are you looking for your very first job? Want to build skills, grow your confidence and get paid while you learn? We’re offering a brilliant opportunity for someone at the very beginning of their career to join our People Team as a People Support Generalist. This is a hands-on, paid apprenticeship where you’ll rotate across recruitment, HR support, and employee relations teams.

This role is designed for someone with little to no previous work experience - maybe you’ve just finished school, college, or taken part in a King’s Trust programme. You’ll get full training, learn how a national charity supports its people, and build real-world experience that could lead to a future career in Human Resources, admin or beyond. You will be studying for one day a week towards the Level 3 HR Support Apprenticeship qualification and will need GCSE (or equivalent) English and maths as an entry point.

We’re looking for someone reliable, happy to learn our IT systems, a confident communicator and most importantly, has a good eye for detail.

If you're ready to start your career journey in a supportive and inclusive team, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a People Support Generalist? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the People Support Generalist! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3558 

We are currently recruiting a trauma-informed, person-centred Counsellor to deliver essential and life-saving counselling for survivors of rape, sexual assault and sexual abuse. The Counsellor will be employed by TRC Sexual Abuse & Rape Support Greater Manchester, working 24 hours a week over 3 days, and will be based at our office space in Trafford. The Counsellor will have a counselling caseload as well as completing additional tasks such as conducting initial assessments, triaging clients, and establishing next steps for each client in line with TRC's safeguarding policies.

Job Title: Deputy Service Manager

Location: Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access

Salary: £33,200

Shift Pattern: Monday to Friday on rota which can vary between 08:00 - 16:00, 09:00 - 17:00, and 14:00 - 22:00. You will also take part in the out of hours on call service for managers. Home working available one day per month, one evening per week, and no bank holiday working. 

About the role

We're seeking a Deputy Service Manager to join our Independent Approved Premises (IAP), commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners. 

You will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly within the criminal justice system and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working within a criminal justice system environment
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check and BPSS check. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

About Us

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity dedicated to improving the lives of older people in Lewisham and Southwark. We pride ourselves on our open and participative working environment, adhering to core values of fairness and equality as a service provider, employer, and partner. We are proud to partner with Macmillan Cancer Support to provide essential social prescribing and Cancer Champion services to individuals affected by cancer, through 2 year and 3-year funding, respectively.

Are you passionate about health equity and community empowerment?

Age UK Lewisham and Southwark (AUKLS) is looking for a dynamic, compassionate and community-focused individual to lead our Macmillan Cancer Champions Service. This vital role supports underrepresented communities in Lewisham to raise cancer awareness, reduce stigma, and improve access to screening and wellbeing services.

What You’ll Do

• Lead a community-led programme to raise cancer awareness and tackle stigma
• Manage and support a Volunteer Coordinator and a team of Cancer Champions
• Build partnerships with local health, social care, and voluntary sector organisations
• Ensure inclusive, culturally sensitive engagement with underserved communities
• Monitor impact and report to funders and stakeholders

What You’ll Bring

We’re looking for someone who is:

• Empathetic, proactive, and passionate about community health
• Experienced in managing staff or volunteers
• Skilled in stakeholder engagement and project delivery
• Committed to equity, diversity and inclusion
• A strong communicator with excellent organisational skills

We Welcome You

We know that diverse teams make stronger organisations. If you’ve never seen yourself in a role like this before — we encourage you to apply. We offer:

• Guaranteed interviews for disabled applicants who meet the essential criteria
• Anonymised shortlisting to reduce bias
• Reasonable adjustments throughout the recruitment process
• Applications in alternative formats (written/audio)

Ready to empower individuals and transform lives? Apply now and be part of our mission to create a healthier, more connected Lewisham!

Staff benefits

• 26 days annual leave + bank holidays (pro rata for part-time). Additional day's leave for Birthday
• One day a year for volunteering
• Access to Employee Assistance Programme, including access to 24/7 helpline for partners and dependents
• Flexi time scheme allowing the claiming back of additional hours worked
• Other flexible working options, including working from home (where appropriate)
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The role supports the delivery of our IT, facilities, health and safety across operations. They act as the first point of contact with outsourced providers and co-ordinate any work related to these areas.
The role is in place to support the project management and delivery of a set of work programs and there is a level of autonomy to make decisions on a project / work area basis within an agreed framework to deliver.
The role will hold the IT budget, and support COO with facilities budget; thus it is expected that there is a good understanding of the budgets to understand constraints and opportunities. The role can make spending decisions up to £2,000.
This role is designed to allocate approximately 60% of the focus on core IT functions and 40% on facilities and operational oversight including procurement.
They will be expecting to advise COO and wider SMT on IT and Operations related plans for the year.

Responsibilities and Accountabilities

Information Technology & Systems

• Be responsible with the support of the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.
  Facilities, Health and Safety & General Administration
• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
• Ensure smooth operations of front of house – including reception and security rotas and arranging additional cover as needed for events.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
• Hold regular catch ups with team members, and ensure they are meeting their yearly appraisals.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
  An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• Ability to line manage two officer level operations team
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.