Mental health volunteer roles

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

Examples of tasks would include:

• Being part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g. handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others
• Give tangible and practical support to your local branch by raising funds used directly to support clients
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

• Fundraising workshops
• Training modules to complete at home, so you are up to date on how to keep clients, their families and personal information safe
• Access to a range of e-learning courses, fundraising guidance and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office
• Reimbursement of out-of-pocket expenses

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face
• Reliable attitude, staying connected the Fundraising Coordinator about your availability
• Ability to maintain confidentiality and keep information safely
• Access to public transport or a car to get to events

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required? No

Team: Family Support Team

Location: The Square, 8 Woodhouse Square, Leeds, LS3 1AD

Time commitment: 1 day per week 9am – 4pm (flexibility as to which day it is)

_________________________________________________________________________

About Candlelighters

Each year, over 150 children in Yorkshire are diagnosed with cancer. When a child is diagnosed, lives are turned upside down instantly: not just for the child but the entire family. Getting well again can be a long and challenging journey, emotionally, physically, and financially.

Supporting children and families throughout that journey is why our charity, Candlelighters, was formed more than 40 years ago. Our mission is to bring light to every family affected by childhood cancer across Yorkshire by providing emotional, practical and financial support, as well as bringing hope, by investing in vital research to improve the outcomes and lives of children with cancer.

Purpose of the Role and Key Activities

The Family Support Office Volunteer provides administrative and practical help to the Family Support Team, who play a key role in running events and groups and providing support to our families across Yorkshire.

· Recording and updating information on our database.

· Reviewing and updating support resources.

· Corresponding with families, supporters and potential volunteers.

· Answering the phone, transferring calls and taking messages.

· Making phone-calls to confirm appointments, speak to event attendees etc

· Analysing questionnaire feedback.

· Making up new patient bags.

· Sending out invitations.

· Helping to prepare resources, merchandise and equipment for events.

· Stock taking and alerting the team when merchandise needs restocking.

· Franking letters and parcels.

· Providing occasional cover for Front of House (answering the door to families and supporter, making coffees, answering phones, taking messages).

· Providing administrative support.

· Assisting other teams within the charity with tasks and activities as required.

· Maintaining professional boundaries at all times.

· Adhering to Candlelighters’ policies and procedures.

We are looking for a volunteer who:

· Are confident, friendly and approachable

· Have a fun and positive outlook

· Is confident on word and excel

· Can work well and remain calm under pressure

· Are proactive and able to use own initiative

· Are hardworking, reliable and organised

· Are able to move furniture (tables and chairs) and boxes

· Are able to climb multiple flights of stairs

· Are able to maintain professional boundaries and follow Candlelighters Policies and Procedures.

As a children’s charity it is essential that we safeguard our families, employees, supporters and volunteers. You will be asked about unspent conditional cautions and convictions on your application form and the nature of the caution or conviction will determine whether you are able to volunteer for us or not.

 This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).

Support and Benefits

You can expect:

· Induction & training to give you the confidence to perform your role well and to the best of your ability

· Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters

· Ongoing support from the Family Support and HR and Volunteering teams

· The opportunity to meet lots of new, friendly people

· Travel expenses reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy

· Regular reviews with your Volunteer Supervisor to help you develop in your role

· Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer

· We can be a reference once you’ve volunteered for three months

· Access to the MINDFUL EMPLOYER+ 24/7 mental health helpline

· Charity Worker Discount card

· Access to The Company Shop

We are recognised by Great Place To Work® on multiple Best Workplaces Lists in 2023 and 97% of our employees say Candlelighters is a great place to work!

Oxfam Volunteers -   Hawick - Scottish Borders

Oxfam GB

Job details

Job type

• Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 10 High Street, Hawick TD9 9EH  Full job description

Oxfam's Hawick Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our stock room, on our till and with our ecommerce/online department!

Location: Oxfam Hawick Shop, 10 High Street Hawick TD9 9EH

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.

What is a Helper?

SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.

When would you be needed and where would you be based?

This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.

What would you be doing?

• Helping at public events by staffing stalls, stewarding etc
• Helping to distribute Christmas hampers to clients.
• Giving talks about SSAFA to schools and local groups
• Helping with office tasks like stuffing envelopes, ordering marketing materials

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with a cheerful attitude
• Good spoken English
• Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
• Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to transport if needed for your role.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Fight for Home Champion [London]

Do you have great communication skills that you’d like to put to good use?

Information about the role

In this role you’ll be representing Shelter at local events and functions, speaking about our work and encouraging more people to support our movement for change. You’ll also promote our local Shelter services and our campaigning work to tackle the root causes of the housing emergency.

Location: London (various)

Suggested contribution: Ideally at least once month, but it’s up to you.

Availability: This is a flexible opportunity, with meetings and events that might take place in evenings and weekends.

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include:

· Delivering talks to local community groups, schools and faith groups about the work of Shelter and the ways in which your audience could help us achieve our goals.

· Raising awareness of Shelter and our work through talking to friends, family and on social media

· Attending cheque presentations on behalf of Shelter to thank people and say a few words about how the money raised could be used to tackle homelessness

· Supporting our campaigns to tackle the root cause of the housing emergency by encouraging people to sign petitions and spreading the word in your community

This role fights the housing emergency by raising funds that enable Shelter to provide advice and support and campaigning for change. The events you’ll be attending are also great for raising awareness of the housing emergency and how people can get involved to help tackle it.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

For this role it’s important you’re willing to speak in front of an audience, but it doesn’t matter if you have experience in this area or not. The most important thing is that you are passionate about joining our fight for home!

Supporting you

· You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

· The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

· You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

· You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

Examples of tasks would include:

• Being part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g. handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others
• Give tangible and practical support to your local branch by raising funds used directly to support clients
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

• Fundraising workshops
• Training modules to complete at home, so you are up to date on how to keep clients, their families and personal information safe
• Access to a range of e-learning courses, fundraising guidance and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office
• Reimbursement of out-of-pocket expenses

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face
• Reliable attitude, staying connected the Fundraising Coordinator about your availability
• Ability to maintain confidentiality and keep information safely
• Access to public transport or a car to get to events

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required? No

Community Volunteer - Sheffield

Do you want to raise some money for Shelter, while having fun along the way?

Information about the role

This role involves supporting at a range of events to help raise money and awareness to tackle the housing emergency. It’s a really flexible opportunity. Once you’re signed up, we’ll let you know about upcoming events and tasks, and you can decide which you’d like to do.

Location: Sheffield

Suggested contribution: It’s up to you! Ideally, you’d help out at least 4-5 times per year, but this is flexible.

Availability: This is a varied opportunity with events taking place at different times and on different days throughout the year, including evenings and weekends. You can choose the events that best suit your availability.

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include:

This is a flexible and diverse role. Here are some of the activities you might get involved in:

· Represent us at a range of events including, community fairs, gigs, Pride marches, sporting events and street stalls.

· Support some of our fundraising activity such as holding collection cans in public spaces or bag packing in supermarkets.

· Help us grow our movement for change by supporting petitions and raising awareness of our calls to action through social media.

· Other one-off tasks such as web-based research.

This role fights the housing emergency by raising funds that enable Shelter to provide advice and support and campaigning for change. The events you’ll be attending are also great for raising awareness of the housing emergency and how people can get involved to help tackle it.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

The most important thing for this role is that you are passionate about joining our fight for home!

Supporting you

· You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

· The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

· You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

· You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Role Description

 Title: Trustee

 Overall:

 Be committed to the organisation and its work, to act with integrity and selflessness, and to be open, honest and accountable at all times.  To understand and accept the legal duties, responsibilities and liabilities of trusteeship.  Be willing to devote the necessary time and efforts to duties as a trustee and as a member of the organisation.

Duties & Tasks:

· To ensure that the organisation complies with and functions within the legal and financial requirements of its constitution, Memorandum and Articles of Association, and any other relevant legislation and regulations.

· To ensure that the organisation pursues objects as defined by its constitution and within aims, policies and procedures agreed by the Board of Trustees.

· With the other trustees to formulate and review the strategic aims and direction of the organisation.

· To promote the organisation and act always in its best interests.  To safeguard the good name and values of the organisation and always strive to achieve best practice and the highest standards.

Formulating strategic aims

· Consider the organisation as a whole and its members, in the context of both national and local policies, priorities and political influences.

· Reflect the organisation’s vision and principles, strategy and policies at all times and particularly when developing the strategic and annual plan.

· Contribute specific strategic skills, interests and/or contacts

· Contribute to plans to positively promote the organisation to individuals, organisations and a wider audience e.g. potential members. 

· Support the organisation in all its activities in conjunction with the Chief Executive.

Ensuring policies and practices are in keeping with aims and objectives.

· Ensure that the organisation applies its resources in furtherance of its objects and manages its funds properly.

· Follow the organisations policies and procedures at all times, particularly when exercising the functions of the Board of Trustees.

· Contribute actively to and regularly attend meetings of the Board.

Ensuring best practice and highest standards.

· Be an active member of the Board of Trustees in exercising its responsibilities and functions.

· Support and maintain good relations with all staff; members, volunteers and other Board of Trustees.

· Take part in training sessions provided for the benefit of the Board Trustees.

· Fulfilling such other duties and assignments as may be required from time to time by the Board of Trustees.

· Use your best judgment, knowledge, skills and experience to help the organisation and Board of Trustees to make sound decisions and be effective.

· To maintain a strategic view of the organisation and role as a trustee to support the Chief Executive in delivering the business plan and strategy.

· Should the trustee also take on an additional volunteer role for the organisation, to be clear on how the two roles are separate.

· To direct enquiries regarding advice, support or advocacy required into the staff team who can ensure that the person is directed to or referred into the appropriate service. 

· To not raise complaints on behalf of the Coalition without the express agreement of both the Co-Chair’s and the Chief Executive. 

What are Serving Community Teams?

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provide emotional, practical and financial support to the serving community. Our volunteer Finance Coordinators are an integral part of the team. To enable volunteers to deliver their work in the community, the Finance Coordinator is the key to processing grants and volunteer expenses, as well as other tasks such as balancing the books.

Why we want you

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA has Serving Community Teams (SCTs) which offer financial, practical, and emotional support to serving personnel and their families. Each team consists of a group of dedicated volunteers who make this possible. That’s where you come in; could you spare some time on a regular basis to ensure the SCT meets its financial obligations?

What you will be doing

• Reconciling the local SCT bank account and recording all transactions.
• Maintaining accurate records using SSAFA’s online financial management system.
• Working with the Chair around financial planning; advising on any financial implications of plans and overseeing the annual budget.
• Preparing year-end accounts, financial statements and contribute to the team’s Annual Return.
• Being an ambassador for SSAFA, building positive relationships with all stakeholders.

The skills you need

• Friendly and approachable, with effective communication skills.
• Finance skills; experience of finance and accountancy.
• Empathy regarding the needs and challenges related to serving community.
• Good IT skills and ability to use online banking systems.
• Understanding of the importance of confidentiality and boundaries.
• A willingness to adhere to all relevant organisational policies and procedures.
• We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

What's in it for you

• As part of your induction, you would complete a range of eLearning courses and a trainer-led webinar to prepare you for the role.
• Any out-of-pocket expenses will be reimbursed, and all volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
• Give back to the serving community.
• Support people in your local serving community using your skills, knowledge and life experience.
• Gain experience, training and skills that you can highlight on your CV and in job interviews.
• Receive support and friendship from your local SCT and the wider SSAFA community.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
• This is a flexible role which can be done remotely. You will need to attend several volunteer team meetings throughout the year which may be a combination of in-person and virtual.

Requirements

Volunteers need to be a minimum of 18 years old.

Time commitment

Depending on the needs of the team, this role would suit someone who would like to volunteer a couple of hours a week. There will be times when attendance is required for a team meeting which may be in person or virtually.

Support

Full training is provided for this role, with some e-learning modules online and a live Teams webinar. You will also be supported by your SCT chair and the Serving Community Support Team.  

SSAFA Values

For SSAFA, our values of; commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.

After making an application

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

Examples of tasks would include:

• Being part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g. handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others
• Give tangible and practical support to your local branch by raising funds used directly to support clients
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

• Fundraising workshops
• Training modules to complete at home, so you are up to date on how to keep clients, their families and personal information safe
• Access to a range of e-learning courses, fundraising guidance and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office
• Reimbursement of out-of-pocket expenses

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face
• Reliable attitude, staying connected the Fundraising Coordinator about your availability
• Ability to maintain confidentiality and keep information safely
• Access to public transport or a car to get to events

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required? No

What are Serving Community Teams?

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base, to provide emotional, practical and financial support to the serving community. Our volunteer Administration Coordinators are an integral part of the team supporting the volunteers to host meetings, events and support beneficiaries in their local community.

Why we want you

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA has Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team consists of a group of dedicated volunteers who make this possible. That’s where your skills come in. Could you spare some time to provide excellent administration support to the team of volunteers on a regular basis? The Administration Coordinator keeps things running smoothly behind the scenes. This is a key role involving organising and recording team meetings, supporting with general planning, and helping with events administration.

What you will be doing

• Providing administrative support for Serving Community Team meetings - at least four per year, held either in person or online. This includes sending invites and recording minutes.
• Working with the Chair and wider volunteer team to create an annual plan of activity based on local need.
• Supporting members of the team with general administration tasks. For example, helping with fundraising events, local engagement and publicity events.
• Responding to general enquiries to the SCT where needed.

The skills you need

• Friendly and approachable with good written and communication skills.
• Empathy regarding the needs and challenges of the serving community.
• Good IT and administration skills.
• Respectful and non-judgemental approach.
• Understanding the importance of confidentiality and boundaries.
• A willingness to adhere to all relevant organisational policies and procedures.
• We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

What's in it for you

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Gain experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression! 

Requirements

Volunteers need to be a minimum of 18 years old.

Time commitment

Depending on the needs of the team, this role would suit someone who would like to volunteer a couple of hours a week.  There will be times when attendance is required for a team meeting which may be in person or virtually.

Support

Full training is provided for this role, with some e-learning modules online and a live Teams webinar. You will also be supported by your SCT chair and Serving Community Support Team. 

SSAFA Values

For SSAFA, our values of; commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.

After making an application

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

Examples of tasks would include:

• Being part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g. handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others
• Give tangible and practical support to your local branch by raising funds used directly to support clients
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

• Fundraising workshops
• Training modules to complete at home, so you are up to date on how to keep clients, their families and personal information safe
• Access to a range of e-learning courses, fundraising guidance and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office
• Reimbursement of out-of-pocket expenses

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face
• Reliable attitude, staying connected the Fundraising Coordinator about your availability
• Ability to maintain confidentiality and keep information safely
• Access to public transport or a car to get to events

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required? No

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.

What is a Helper?

SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.

When would you be needed and where would you be based?

This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.

What would you be doing?

· Helping at public events by staffing stalls, stewarding etc

· Helping to distribute Christmas hampers to clients.

· Giving talks about SSAFA to schools and local groups

· Helping with office tasks like stuffing envelopes, ordering marketing materials

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Support people in your community with a military background

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Experience that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Local induction

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people with a cheerful attitude

· Good spoken English

· Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.

· Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.

· Reliable attitude, keep appointments, update the branch regarding your availability.

· Ability to maintain confidentiality and keep information safely.

· Access to transport if needed for your role.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Ever been told you have a calming presence or you're great at putting individuals at ease?

Join as a volunteer friend at the QE Hospital in Birmingham. You don’t need a medical background or all the answers – just a kind heart, a listening ear and a little time to give. Be there when it matters and join our Companion Volunteer Team

What you’ll do: 

• Visit different patients at QE Birmingham Hospital
• Offer thoughtful and light-hearted conversation
• Create a sense of calm over a cup of tea/coffee
• Listen to stories, memories, or just talk about the everyday

You’d be a great fit if you’re:

• Patient and non-judgmental
• Emotionally steady in sensitive moments
• Able to commit to 3 hours a week
• Comfortable with email and completing a brief visit report
• Respectful of boundaries and confidentiality

What you’ll gain:

• A deep sense of purpose
• Thorough training and continued support
• A friendly network of volunteers
• Recognition for your time
• Expenses reimbursed monthly

Kindness doesn’t have to be big to be life changing.

Need more information?

If have questions about this opportunity or just want to understand what it's all about before applying, please get in touch.