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Join Homeless Oxfordshire as our Housing First Service Manager and lead a dedicated team supporting people with complex needs facing multiple exclusions to sustain long-term tenancies, increase independence and rebuild their lives. Working within Housing First principles, you will oversee the delivery of a high-quality, trauma-informed service and develop strategic partnerships with local authorities, housing providers, health services, social care and voluntary sector organisations. This is an exciting leadership role where you will drive service excellence, support staff development, ensure contract performance and champion resident voice! If you are passionate about creating a lasting change and impact, we would love to hear from you!
Please note: Applications Deadline is the 7th of September at 09:00 a.m. The interviews for this role will be held on the 9th and 10th of September.
Main Purpose Of The Job:
To deliver a high-quality, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with local communites across Oxfordshire. To take a strategic lead on the development and maintenace of excellent partnership working with all our stakeholders to ensure high fidelity Housing First is delivered. Ensuring that commissioned contracts are adhered to and KPIs for these contracts are met. In addition, supporting the professional development of staff to develop deliver services and maintain partnerships across relevant sectors.
Main Areas Of Responsibility:
Working closely with the Operations Manager :
• To lead the Housing First team providing excellent trauma informed support to 40+ Housing First residents in Oxford City.
• To work closely with commissioners on delivery of the service, to develop and maintain strategic relationships with Oxford City Council, housing providers, NHS services, Adult Social Care, Probation and voluntary sector partners.
• Provide reflective, trauma-informed supervision and support to staff.
• Lead safeguarding, risk management and multi-disciplinary case reviews.
• Ensure adherence to Housing First fidelity and continuous quality improvement.
• To ensure that Homeless Oxfordshire delivers effective and high-quality support that meets the evolving needs of our residents.
• To deliver a psychologically person centred trauma informed approach across all services.
• To promote the active involvement of service user experience and voice in the delivery, development and monitoring of Housing First.
• To manage the personalisation budget attached to the Housing First.
• Ensuring that commissioned contracts are adhered to and KPIs for these contracts are met.
• To support staff to ensure that all services are run safely and compliant with safeguarding.
• Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development.
• To actively look to develop yourself and your team through training and development opportunities.
• To develop, review and improve your services in accordance with the aims and objectives of Homeless Oxfordshire.
• To provide reflective, trauma-informed supervision support and line management to direct reports, ensuring they meet all aims, objectives and outcomes, according to relevant policies and procedures.
• Manage complaints and suggestions in line with to Homeless Oxfordshire policies and procedures.
• Ensure your team are aware of and include their residents in engagement and coproduction activities working proactively with the LEAP team.
• Develop and maintain strong internal working relationships to ensure managers and teams deliver high quality services that are reflective of Homeless Oxfordshire’s values and address local needs.
• Co-create a positive and inclusive working environment for team members and residents.
• Be part of Homeless Oxfordshire on-call rota.
• To cover for other Service Managers if needed.
• Adhere to Homeless Oxfordshire’s policies and procedures at all times.
• Undertaking, as required, any other duties compatible with the level and nature of the post.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
As Innovation Strategy Manager you will lead in helping Battersea learn, experiment and develop new solutions to drive forward our strategic priorities, keeping us relevant, future-focused and generating ever greater impact.
All work is delivered through creativity, collaboration within and outside of Battersea and a deep understanding of our target audiences, balancing ambition and pragmatism.
Why the role exists:
This is a rare opportunity to lead in helping Battersea learn, experiment and develop new solutions to positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring strong strategic thinking, innovation expertise, service design, and leadership skills to an environment focused on meaningful social impact, working alongside a team of smart, compassionate, and experienced colleagues.
This role focuses on broad, organisation-wide innovation - spanning our services, operations, supporter offering, and income generation - with a clear focus on delivering outcomes for animals and the people who care for them. It is not a specialist digital or fundraising role; instead, it centres on identifying the right problems and shaping effective responses. While some initiatives will involve digital elements (and an understanding of this is useful), delivery is carried out by specialist teams both in-house and externally.
Success in this role means identifying high-impact opportunities, aligning stakeholders around them, and ensuring they are taken forward effectively - supporting pilots and implementation where appropriate.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 22nd August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First Round (online): 30th September & 1st October 2026
Second Round (in-person): To be confirmed
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
The Sports Development Officer role develops, leads and coordinates sports activity programmes that increase participation and use sport to improve health, reduce crime and build social inclusion - working to the Selby Trust’s ‘Selby Active Sports Strategy’.
In this role you will:
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Grow and diversify Selby Active's sports portfolio while sustaining existing relationships (i.e. charities, the NHS, local authorities (Haringey Council and Enfield Council), funders (Including Tottenham Hotspur Foundation, England and Wales Cricket Board and Middlesex in the Community), schools and colleges and sport national governing bodies (NGBs).
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Build and maintain partnerships with strategic and local stakeholders
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Focus delivery on under-represented groups — young people, women, older and disabled people, and ethnically diverse communities
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Address issues of health, crime, and social inclusion
The role requires flexible work, including some evenings and weekends, to achieve the best possible outcome within available resources.
Principal accountabilities
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Recruit, supervise, train and manage Selby Active coaches, staff, volunteers and instructors, ensuring high-quality service delivery.
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Lead project coordination, planning, ongoing development and budget management, setting high-quality standards; work with the Partnerships and Funding Manager on sports bids.
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Identify sport, recreation and health initiatives, overseeing strategic planning and implementation.
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Coordinate, deliver and promote activities, classes and events - particularly for under-represented groups - working with internal colleagues and Haringey and Enfield Councils to develop a varied programme for the new Selby Centre.
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Engage informal and registered sports groups, especially those in our community, ensuring they are aware of the activities available to them.
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Represent Selby Trust and build effective relationships with sports users, volunteers, local sports groups, local authorities and awarding/professional bodies, including at local, regional and national meetings, seminars and conferences.
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Lead engagement with sports partners and proactively reach out to local clubs, delivering against KPIs and drawing on their collective expertise.
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Support capacity-building for small sports organisations, including identifying organisations for Selby's GLA-supported business support programme.
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Organising workshops, accredited courses and mentoring programmes.
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Monitor and evaluate our on-site activities and services, interpreting data to produce high-quality reports and presentations for funders and stakeholders (including the Board of Trustees and local authorities).
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Identify, apply for and provide information on sports grants and sponsorship, working with the Partnerships and Funding Manager.
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Co-lead the capture of stories, case studies and content for Selby Trust's digital channels.
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Work with Pre- and Post-16 initiatives to encourage sports participation and parental involvement.
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Check venues and manage facilities.
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Develop a community membership scheme.
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Work within relevant guidelines, including equal opportunities, health and safety, and safeguarding and child protection.
Requirements and skills: Essential
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Passion for sport
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A relevant qualification or demonstrable equivalent experience in sports development, coaching or community engagement
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Experience in community sports groups/club engagement and organising effective outreach & events
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Experience in monitoring and evaluation, and in producing reports and delivering presentations
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Strong and effective written/verbal communication skills
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Proven ability to engage and communicate with people from a wide range of social, cultural and ethnic backgrounds – including older and disabled people –and openness listening to and reflecting diverse views
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Stakeholder management and network building
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Good organisational skills – able to prioritise workload, manage time and meet deadlines, working both on own initiative and as part of a team
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Good level of working knowledge in Office 365 – Word, Excel, PowerPoint, Outlook, SharePoint
Requirements and skills: Desirable
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Understanding of social justice issues, particularly in relation to community empowerment
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Familiarity using HR systems, I.e. Bright HR
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Knowledge of local community and statutory and non-governmental organisations locally
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Knowledge of working with a CRM system and/or Project management system such as Salesforce
ReachOut is a youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
The Schools & Universities Partnerships Manager will lead the development, growth, and management of ReachOut’s partnerships with schools, multi-academy trusts, and universities.
This new role is central to delivering ReachOut’s strategy to expand our reach, increase income, and deepen our impact for young people constrained by circumstance. Reporting to the CEO and sitting within the Income & Partnerships Team, the postholder will work closely with colleagues across Programmes & Impact and Volunteering.
The role is responsible for building a strong pipeline of partners, securing sustainable funding, and managing existing relationships to ensure mutual value. Through both new and established partnerships, the postholder will support ReachOut’s mission while helping schools and universities achieve their own strategic objectives.
Who we are looking for
- An ambitious, proactive fundraiser with the ability to develop, deliver, and grow long-term partnerships with schools and universities across London, Manchester, and new locations in line with ReachOut's strategy.
- A confident communicator who thrives in a small, collaborative organisation and can build strong relationships with colleagues and external stakeholders across multiple departments and sectors.
- Someone who can work autonomously, manage competing priorities, and identify opportunities to generate income, raise our profile and increase impact.
How to Apply
- To apply please visit our website.
- We are unable to provide visa sponsorship. To apply for the role you must have the right to work in the UK.
Key Dates
- Applications close: 9am on Friday 18th September 2026
- Interviews (in person in London or Manchester): Wednesday 23rd September 2026
- Start Date: ASAP
If the date for interviews causes any issues, please still apply and let us know in your email as we may be able to be flexible on the interview arrangements.
Please note: the successful candidate will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service. ReachOut will cover the cost of the check and guide you through the process. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Our commitment to equity, diversity and inclusion
ReachOut is committed to being an inclusive and diverse organisation. We therefore welcome applications from people of all ethnicities, ages, religious beliefs, gender identities, sexual orientations and any other protected characteristics, to provide a diverse range of experiences, ideas and insights into our work. ReachOut wants to increase the representation of our young people amongst our staff, so if you are from these ethnic groups, we would particularly appreciate receiving your applications.
Opoka is a subsidiary of Chrysalis Group and provides emotional support and guidance to women and children escaping domestic violence. Our services are delivered by specially trained bilingual IDVA’s, DV Outreach workers, Counsellors and Helpline & Crisis Response workers as well as a team of volunteers, peer-mentors, and community champions across the region.
We are seeking a Support Worker who will provide high quality practical and emotional support to women and children escaping domestic violence seeking refuge in our safe houses. You will oversee the smooth running of our safe houses and work alongside our Housing Team to provide an intensive housing management in our safe houses.
You will be bilingual in Polish and English and be able to converse fluently as organisational and communication skills are a key element to this role. You will have an understanding of safeguarding and domestic violence whilst bringing a trauma informed and a non-judgemental approach to this highly sensitive and confidential role.
High levels of time management skills and the ability to accurately enter highly confidential information into our databases so that your fellow team members can follow individual’s caseloads are essential.
As this role is working with women and children in extremely vulnerable situations, the post is only open to women applicants and as this role provides regulated activities under the Disclosure and Barring Service (DBS) candidate are required to undertake an enhanced DBS check.
You will hold a full UK driving licence as you will be visiting our safe houses daily.
The client requests no contact from agencies or media sales.
Join the RHN Fundraising Team and help make a profound difference to the lives of people living with neuro-disability.
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
We’re looking for an experienced Trusts & Major Gifts Manager to lead and grow a key area of fundraising at the Royal Hospital for Neuro-disability. This is an exciting opportunity to shape our trusts and foundations and major gifts programme, build strong relationships with funders and supporters, and secure significant income to enhance the lives of our patients and their families.
Job title: Trusts and Major Gifts Manager
Department: Fundraising
Salary: £37,094 (£47,380 FTE)
Contract: Permanent, part time (4 days per week)
Location: Putney, 1 day per week from home
Key responsiblities
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Lead income generation, driving the team to achieve an annual target of £1.25m+ and developing a strong, sustainable pipeline of trusts, foundations, statutory and lottery funding.
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Manage and develop the team, setting targets and KPIs, allocating opportunities effectively, and providing coaching, support and constructive feedback.
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Build and nurture funder relationships, identifying new prospects, developing tailored stewardship plans, and representing the RHN through meetings, visits and presentations.
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Develop compelling funding applications, working across the organisation to demonstrate impact, understand funding needs and secure multi-year and transformational grants.
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Stay ahead of the funding landscape, monitoring trends and emerging opportunities and advising on potential new sources of income.
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Oversee effective fundraising management, including budgets, reporting, CRM records, application deadlines and performance against targets.
Person specification: Essential (E) and Desirable (D)
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Educated to degree level (or equivalent) (E)
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Fundraising qualification (D)
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Working knowledge of fundraising best practice; at least 2 years’ experience of grant fundraising; proven record of securing gifts of 5/6 figures and multi-year opportunities (E)
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At least 2 years’ experience in a team management role (E)
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Experience of Raiser’s Edge (or similar fundraising database) as a tool in supporter relationship management and proficiency in Microsoft Office. Appropriate training can be provided. (E)
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Experience of using research techniques to acquire information about existing and prospective funders. (E)
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Excellent prospect research and profile creation. (E)
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Excellent interpersonal skills – strong influencing, relationship building and networking skills to develop and nurture donor relationships. Ability to quickly establish rapport with a diverse range of people. (E)
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Ability to conceive and develop complex proposals (E)
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A flexible approach to work as this role will require some outside of normal office hours working. (E)
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Comfortable working in a hospital setting where interaction with patients, staff, and families is common place (E)
Why the Royal Hospital for Neuro-disability is a great place to work:
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Generous Annual Leave entitlement
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Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
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Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
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Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
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Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
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Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
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Free on-site parking (rare in London!)
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More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

The client requests no contact from agencies or media sales.
ABOUT TRAIN
TRAIN began as a detached youth work charity, and that foundation still shapes who we are. While our programmes have grown and diversified, we remain committed to working with young people who are often under-served. This includes those who may be facing complex challenges, feeling disconnected from school or support services, or struggling to find their place in the community. Our work is built on trust, consistency and respect, ensuring young people feel seen, valued and able to thrive.
Our vision: every young person should have the opportunities, tools and support they need to create a positive future.
ABOUT THE ROLE
As Didcot Mentoring Lead, you'll focus on early intervention for young people. You'll have the opportunity to help young people with goal-setting, healthy relationships, emotional regulation, educational engagement and making positive choices.
It will be your responsibility to develop and deliver consistent and nurturing mentoring provision across all of the secondary schools in Didcot and the primary schools in and around Didcot, providing young people with the much-needed 1:1 and group support which you will be able to tailor to their individual needs.
You'll ensure that our mentoring provision continues to evolve to meet young people's ever-changing needs. You will build a meaningful rapport with young people through an approach grounded in the principles of informal education, voluntary engagement and consistency.
Building excellent relationships with our schools and stakeholders is a crucial part of this role, utilising and expanding the existing network already in place, and providing them with reliability, consistency and a high level of professional ability to support the young people who need it most.
You'll be comfortable engaging with young people in our other varied settings as required. This includes spending time in the community on outreach and detached work, and assisting with delivery at our open-access youth clubs, holiday programme, trips and more.
It will be part of your role to ensure you create welcoming, inclusive spaces where young people feel seen, heard and supported.
You'll report directly to our Youth Work Manager and help ensure young people remain at the centre of all we do. We're happy to consider applicants wishing to work either four or five days a week.
SALARY AND BENEFITS
● Salary: £29,542 - £32,578 FTE, depending on experience. This range is based on a 37.5-hour week, pro rata for part-time hours. We welcome applicants who may not feel they meet every point of the person specification.
● Contract: Permanent
● Contractual hours: 30-37.5 per week. Most mentoring delivery takes place during the school day. We also ask all staff to have some involvement in our community provision, so this role includes at least one later evening per week (until 6.30pm).
● Annual leave: 25 days plus bank holidays
● Pension: 3% employer contribution
● Professional development: Tailored programme to suit your experience, ambitions and the requirements of the role.
● Wellbeing: Full membership of an employee assistance programme with mental health and wellbeing support. Clinical supervision is available to our staff team as required.
● Culture: Supportive, collaborative team with regular team meetings and shared learning.
KEY RESPONSIBILITIES
● Deliver 1:1 and group mentoring, modelling high standards of inclusive, empowering and trauma-informed practice.
● Forge and maintain excellent professional relationships with all schools in Didcot and TRAIN's stakeholders, including voluntary sector organisations and statutory services, building on the network already in place.
● Hold responsibility for the recruitment, planning, delivery and evaluation of the mentoring provision across all schools in Didcot, ensuring it is young-person centred and responds to the needs and aspirations of local young people.
● Ensure the mentoring offer is responsive to young people's ever-changing needs, developing with them, and that your practice is well-informed and up to date.
● Contribute to promoting a culture of equality, diversity and inclusion within the team and across all aspects of youth provision.
● Create and strengthen opportunities for meaningful youth voice in your mentoring sessions and programmes.
● Ensure compliance with safeguarding policies, and report any safeguarding concerns or disclosures to the Designated Safeguarding Lead.
● Contribute to our wider youth work offer, including youth clubs, detached/outreach, holiday programmes and trips, as required.
● Monitor, evaluate and report on outcomes and performance indicators in line with funder and organisational requirements.
● Ensure delivery is compliant with TRAIN's policies and procedures.
● There may be an opportunity for this role to grow, contributing to the recruitment, training and oversight of the mentoring team.
ABOUT YOU
Essential qualities
● Committed to TRAIN's mission, vision and values.
● Passionate about seeing under-served young people thrive and fulfil their potential.
● A collaborative team member, willing to support others and share learning.
● Commitment to personal development and reflective practice.
● The ability to build rapport with young people, colleagues and partners.
● Confident in delivering mentoring in both a 1:1 and group capacity.
● Organised and self-motivated, able to manage priorities in a busy environment.
● Able to manage conflict and respond effectively to challenging behaviour.
● Full UK driving licence and access to your own vehicle.
● Safeguarding training and experience.
● Experience of working directly with young people, particularly those facing disadvantage or marginalisation.
● Knowledge of psycho-educational concepts and frameworks.
● Satisfactory Enhanced DBS check (required prior to starting).
● Willing to work some ad-hoc flexible hours.
Desirable qualities
● Recognised psychology, mentoring or youth work qualification, or other evidence of continuous professional development.
● Experience of working in school settings or in partnership with education professionals.
● Experience in mentoring programme recruitment, programme design, delivery and evaluation.
● Confident in delivering open-access youth work.
● Trained in positive handling and de-escalation techniques.
● First aid qualification.
● Understanding of health and safety and risk management in both school and youth work settings.
Equal opportunities
TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. If there are any adjustments we can make to support your application or interview process, please let us know.
Safer recruitment
TRAIN follows safer recruitment practice. We're committed to safeguarding and promoting the welfare of young people, and this appointment is subject to relevant background checks, including an enhanced DBS check and satisfactory references.
Recruitment timeline
● Applications open: Monday 31 August
● Applications close: Monday 21 September (midnight)
● Shortlisted candidates notified: Tuesday 22 September
● Interviews: Tuesday 29 September
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
The Senior Advice Manager is responsible for the effective day-to-day management and coordination of Toynbee Hall’s debt advice services across multiple locations. The postholder will ensure services are appropriately resourced, accessible and delivered consistently, meeting agreed contractual, quality, compliance and performance requirements.
The Senior Advice Manager will manage and develop Debt Advisers, Trainee Debt Advisers and Administrators; monitor service performance and capacity; address operational issues and risks; and ensure appropriate action is taken where performance or quality falls below expected standards.
Working closely with the Head of Debt and Money, Quality Assurance and Technical Supervision colleagues, the postholder will use performance information, quality findings and operational insight to identify areas for improvement and ensure agreed actions are implemented.
Key Responsibilities
Management of local sites to ensure all services are available.
- Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
- Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.
- Identify resource gaps, operational risks and service pressures, implementing solutions to maintain service delivery and performance.
- Build and maintain strong relationships with local authorities, housing providers, community organisations and partner agencies, representing Toynbee Hall at meetings, networking events and community engagement activities to strengthen referral pathways.
Line management of a team to ensure objectives are set and met
- Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
- Conduct regular one-to-one supervision, team meetings and performance reviews providing constructive feedback and clear expectations.
- Coach, mentor and develop staff, identifying learning and development needs supporting career progression and fostering a culture of continuous improvement.
- Provide technical guidance and support on complex debt advice cases, ensuring advisers deliver accurate, compliant and client-centred advice.
Ensure compliance and the quality of advice required are achieved
- Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
- Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.
- Analyse service performance and management information, identifying trends, risks and areas requiring action, and provide recommendations to the Head of Debt and Money.
- Ensure case files meet all quality assurance, audit and contractual standards.
- Manage and respond to complaints relating to debt advice service delivery in line with Toynbee Hall’s complaints procedure, ensuring appropriate investigation, timely resolution and that learning is used to improve service delivery.
Essential Criteria
Experience and Skills
- Significant experience of managing frontline advice services and managing highperforming teams to achieve service, quality and performance objectives.
- Demonstrable experience of line management, including supervision, performance management, coaching, mentoring and staff development, including effectively addressing underperformance.
- Experience of delivering regulated debt advice services and having management responsibility for maintaining high standards of quality, compliance and client care. • Proven ability to provide technical guidance and appropriate support on complex debt advice cases, working within agreed technical supervision and escalation arrangements.
- Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering FCA-regulated debt advice and supporting the quality and development of debt advice practice.
Communication and Interpersonal Skills
- Excellent leadership, communication and interpersonal skills, with the ability to
inspire and motivate others. - Ability to build positive relationships with colleagues, partners, funders and external
stakeholders. - Excellent written and verbal communication skills.
Our Benefits Package
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Healthcare Cash Plan
- Perk Box
Further information
We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.
Applicants must have the right to work in the UK.
Please refer to the attached job description for more details
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Policy has the power to change lives – do you have the engine to drive meaningful change forward?
Bring your policy expertise, political insight and energy to help MCR Pathways transform opportunities for young people across the UK.
We’re looking for a highly driven Senior UK Policy & Public Affairs Officer to help advance our mission to bridge the education, skills and opportunity gap through the transformative power of mentoring. You’ll monitor the political landscape, turn evidence and impact into compelling policy arguments, build influential relationships and identify opportunities to put mentoring at the heart of national and regional agendas.
From Westminster and Holyrood to local and combined authorities, you’ll help build the case for change, champion the Trusted Adult Guarantee and support MCR Pathways’ continued expansion across the UK.
The Role Experience
This is a hands-on policy and public affairs role that goes well beyond monitoring what’s happening in government. You’ll be immersed in the UK political and policy landscape, identifying opportunities to influence, developing policy briefings and submissions, mapping stakeholders and cultivating relationships with policymakers, parliamentarians, civil servants and strategic partners.
You’ll also be the operational engine behind senior leadership engagement. You’ll identify and progress opportunities, coordinate preparation, develop briefings, arrange meetings and drive follow-up – enabling our CEO, Development Director and other senior leaders to lead high-level engagement and representation with key policymakers and stakeholders.
Turn insight and lived experience into influence. Help make the power of mentoring a national priority.
What You’ll Bring:
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Policy & Public Affairs: Proven experience in policy, public affairs or parliamentary work, with a strong understanding of UK political systems and policy-making.
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Influencing & Relationships: The ability to map political landscapes, build strategic relationships and identify opportunities to influence policymakers and decision-makers.
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Evidence & Advocacy: Exceptional written and analytical skills, with the ability to turn complex evidence, impact data and operational experience into compelling policy arguments.
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Strategic & Operational Drive: A proactive approach, able to spot opportunities, coordinate activity and ensure high-quality preparation and follow-through for senior engagement.
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Collaboration & Purpose: A highly collaborative approach and genuine commitment to improving outcomes and opportunities for young people facing barriers to reaching their potential.
Safeguarding
MCR Pathways is committed to safeguarding and promoting the welfare of young people, and we expect you to share this commitment. This post is subject to appropriate vetting, including a criminal record check and PVG / DBS Scheme membership.
About MCR Pathways
MCR Pathways is an award-winning mentoring programme delivered in schools, further education settings and communities. We connect young people with trusted adult volunteer mentors, providing consistent guidance to help build confidence, self-belief and ambition. Through this support, young people can overcome barriers and progress towards positive destinations such as further education, apprenticeships and employment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support Worker will provide direct, practical and person-centered support to mentees approaching release from prison and after release into the community. Working under the direction of the Project Manager, the post-holder will help mentees identify priorities, develop and progress action plans, access appropriate services and maintain engagement during a period of significant transition.
This is a front-line resettlement and community support role. The post-holder will work alongside mentees, volunteer mentors, prison and probation colleagues and community services to reduce barriers to stability, support safe mentoring relationships and help mentees progress towards realistic goals.
The role requires someone who can build trust while maintaining clear professional boundaries, work confidently across prison and community settings, manage a varied caseload, respond proactively to changing needs and escalate safeguarding or risk concerns appropriately.
Key relationships
· Project Manager and Service Delivery Director.
· Other Trailblazers staff and project colleagues.
· Volunteer mentors and prospective volunteers.
· Mentees and, where appropriate, family members or other community support networks.
· Prison staff, including resettlement, offender management and other relevant departments.
· Probation practitioners and other statutory services.
· Community organisations, accommodation providers, DWP / Jobcentre Plus, employers, education and training providers, health and substance misuse services and other local partners.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity and Paternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Reports to: Chief Executive Officer, working closely with the Programmes Lead and Finance & Governance Lead.
- Hours: We anticipate appointing this role as a 2 days per week (0.4 FTE) employee. However, we are also open to hearing from experienced freelance fundraising professionals who are interested in delivering an agreed programme of work on a consultancy basis, equivalent to approximately one day per week.
- Salary: Employee: £27,000–£31,000 FTE (£10,800–£12,400 pro rata for 2 days/16 hours per week), depending on experience. Consultancy: Day rate to be agreed, depending on experience and scope of work.
- Location: Remote, with approximately two consecutive days per month at our office in Liverpool and occasional travel for meetings or events.
- Contract: 24 month fixed term (with the intention to extend, subject to funding).
- Probation Period: 3 months
- Line Management: This role has no line management responsibility.
About Worldwide Radiology
Worldwide Radiology is a UK registered charity working to improve access to high-quality diagnostic imaging in low- and middle-income countries.
Working alongside hospitals, universities and health partners around the world, we develop practical, sustainable solutions that strengthen radiology services and improve patient care. Much of our work is delivered through a global network of volunteers and long-term partnerships.
We're at an exciting stage in our development. Over recent years our fundraising income has grown significantly, but we're now looking to broaden and strengthen our funding base so we can increase our impact.
This new role offers the opportunity to become Worldwide Radiology's dedicated fundraising lead, helping shape the next stage of the organisation's growth.
About the Role
This is an excellent opportunity for an ambitious fundraiser ready to take the next step in their career and take ownership of fundraising within a growing charity.
As Worldwide Radiology's dedicated fundraising professional, you will lead our day-to-day fundraising activity across community fundraising, individual giving and trusts and foundations. You'll be responsible for planning and delivering fundraising campaigns, stewarding donors and writing funding applications that help sustain and grow our work.
You'll also support the CEO and Programmes Lead in developing larger strategic partnerships with major funders and corporate partners through research, proposal coordination and pipeline management.
Unlike many early-career fundraising roles, this position offers genuine ownership from early on. You'll lead fundraising across your portfolio while working closely with colleagues who have experience securing grants and developing partnerships, giving you the support and mentoring to develop your skills and confidence.
While we expect to appoint a Fundraising Manager on a part-time basis, we also recognise that an experienced fundraising consultant may bring a different but equally valuable skillset. We're therefore open to considering either model, provided the successful candidate can take ownership of our fundraising programme and help build the systems, relationships and pipeline needed to support Worldwide Radiology's long-term growth.
What Success Looks Like
During your first 12–18 months you will:
- Lead successful delivery of WWR's community fundraising programme, including the Big Give Christmas Challenge and other supporter campaigns.
- Develop and manage a healthy pipeline of trust and foundation applications.
- Build strong relationships with our existing donors and funders.
- Help diversify the organisation's income by developing new fundraising opportunities.
- Introduce systems and processes that strengthen fundraising as the organisation continues to grow.
Key Responsibilities
Fundraising (Lead)
You will take ownership of WWR's fundraising activity across your portfolio, working closely with the CEO while leading delivery day-to-day. Responsibilities include:
- Leading delivery of fundraising across community fundraising, individual giving and smaller trusts and foundations.
- Researching, writing and submitting grant applications to trusts and foundations.
- Managing relationships with existing trust funders and individual donors, including stewardship and reporting.
- Planning and delivering community fundraising campaigns, supporter events and online fundraising activities, including the Big Give Christmas Challenge and JustGiving campaigns.
- Developing opportunities to grow our supporter base and increase donor retention.
- Maintaining accurate fundraising records, donor data and reporting.
- Monitoring fundraising activity and providing regular updates to the CEO.
- Supporting the development of fundraising plans and identifying new income opportunities.
Partnerships (Support)
Working alongside the CEO and Programmes Lead, you will:
- Research prospective major trusts, foundations and corporate partners.
- Prepare briefing papers and background research ahead of meetings.
- Coordinate development of larger funding proposals by gathering information, managing timelines and tracking actions.
- Maintain the strategic funding pipeline and prospect tracker.
- Support follow-up from meetings, conferences and partnership discussions.
- Help identify opportunities to strengthen relationships with healthcare organisations, companies and strategic partners.
Person Specification
We recognise that no candidate will meet every criterion. If you can demonstrate most of the following, we'd love to hear from you:
- Experience in a fundraising, development or partnerships role within the charity sector.
- Experience researching and writing, or supporting the development of, funding applications to trusts and foundations.
- Excellent written communication skills with the ability to write compelling funding applications and supporter communications.
- Excellent relationship-building skills, with experience working positively with supporters, volunteers, partners or external stakeholders.
- Strong organisational skills, with the ability to maintain accurate records and manage information across multiple projects and deadlines.
- Comfortable working in a digital, remote environment and confident learning new systems, including fundraising CRM platforms.
- Enthusiasm for Worldwide Radiology's mission and the role of global health partnerships.
Desirable attributes:
- Experience delivering community fundraising campaigns or challenge events.
- Experience using fundraising CRMs or donor databases.
- Experience of the Big Give Christmas Challenge or similar match-funding campaigns.
- Experience supporting corporate partnerships or major donor fundraising.
- An interest in global health, healthcare or international development.
Why Join Worldwide Radiology?
This is a rare opportunity to take ownership of fundraising within a growing international charity at an early stage in your career.
You'll have the chance to lead fundraising campaigns, develop relationships with donors and funders, and shape how fundraising grows over the coming years. At the same time, you'll benefit from the guidance and support of experienced colleagues, giving you the opportunity to develop your skills while making a tangible contribution to improving access to diagnostic imaging around the world.
We're committed to supporting your professional development through mentoring, networking opportunities and relevant fundraising training, helping you build the skills and experience to progress your fundraising career.
We offer:
- Flexible remote working.
- A collaborative, supportive team with minimal hierarchy.
- Opportunities for professional development and responsibility.
- Up to 4% matched pension contribution.
- 25 days Annual leave plus 8 public holidays (pro rata).
Please submit your CV and a cover letter (no longer than 2 pages) explaining how you meet the criteria for the role by 11pm on Sunday 13th September 2026. Interviews will take place W/C 21st September, in the office for local applicants otherwise it will be a remote interview.
Worldwide Radiology is an equal opportunity employer. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.
We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row works with people experiencing homelessness and insecure housing in East London. We provide integrated support across crisis intervention, advice, health, substance use, volunteering, learning and training.
Our work is grounded in compassion, respect, inclusiveness, empowerment and justice. We aim to ensure that people can access the support and opportunities they need to build greater safety, stability and independence.
About the Progression & Training Service
The Progression & Training Service supports clients to identify and take practical steps towards learning, volunteering, training and employment. Through one-to-one coaching, group learning, digital inclusion, vocational training and partnerships with external organisations, the service helps clients build skills, confidence and access to meaningful progression opportunities.
The service works closely with Providence Row’s wider teams, including Catering Training, Gardening, Volunteering, Health Inclusion and Advice and Support, to provide coordinated pathways that reflect each client’s goals, strengths and circumstances.
Role purpose
The Progression & Training Manager is responsible for the leadership, quality, performance and development of the service.
The postholder will lead the team, oversee client progression pathways, maintain strong partnerships and ensure that the service delivers high-quality, trauma-informed and strengths-based support. They will also be responsible for performance monitoring, reporting, safeguarding, service improvement and the effective use of resources.
Key Responsibilities
- Service leadership and people management
- Client support and service quality
- Learning, progression and employment pathways
- Performance, data and reporting
- Safeguarding, risk and operational compliance
- Service development, partnerships and resources
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill.
You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare.
Key Tasks/Job Description
Shop Operations
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Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures.
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To meet the agreed sales targets and ensure that direct costs are kept to a minimum
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Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities
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Ensure the appropriate standards of cleanliness are maintained throughout the shop
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Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch & Society guidelines
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Ensure trading hours are strictly adhered to
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Process donated stock to the agreed standards and timescale
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Ensure all financial management, cash handling, daily banking and security procedures are followed
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Ensure all relevant administration is completed within the agreed timescales
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Manage the sales and administration of any bought-in (i.e. new) goods
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Manage the sale of goods online.
Property
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Assume overall responsibility for the shop premises, including key holding
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Ensure compliance with the branch’s health and safety policy (including fire safety, risk assessments and security procedures) and relevant legislation
People/Line Management
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Recruit, train, manage and support staff & volunteers while adhering to the agreed Branch standards, policies and relevant legal legislation
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Complete annual appraisals, including the setting of targets for shop staff within the agreed timescales, and conduct regular one-to-one review meetings with staff
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Ensure that the level of volunteers is sufficient to operate an effective charity shop operation
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Complete relevant training for volunteers and ensure volunteers feel included and motivated
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Ensure that appropriate HR policies and procedures are adhered to in compliance with the relevant employment legislation and branch employment policies and procedures, seeking guidance from the Branch Manager as required
General
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Actively promote all Branch & Society initiatives and campaigns to promote awareness of the charity
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Ensure high levels of customer service are maintained
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Build and develop positive internal and external relationships to ensure maximum income for the charity
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Promote the shop in the local area using all available promotional opportunities (subject to any Branch rules for communication with the media)
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To carry out such other tasks as directed by the Branch Manager
Branch Policies
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Adhere to the Branch’s charitable objectives.
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Fully comply with RSPCA Surrey East Branch’s procedures, ensuring these are carried out in relation to the post.
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To be an ambassador for the Branch and professionally represent the Charity at all times.
Health And Safety
While at work, all staff are required to:
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Take care of their own health and safety and that of others who may be affected by their acts and omissions.
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Co-operate with Branch health and safety policies and procedures.
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Ensure, so far as is reasonably practicable, the health, safety and well-being of their staff, volunteers and others who may be affected by branch activities
Knowledge, skill and experience
______________________________________________________________
EDUCATION & TRAINING
Essential
- Good general level of education, at least to GCSE standard or equivalent
Desirable
- Retail management qualification
EXPERIENCE
Essential
- Comprehensive retail management experience
- Proven line management experience
- Experience of managing budgets and accounts
- Experience of handling difficult people management issues
- Experience of cash handling and financial management procedures (including completion of sales records)
Desirable
- Charity retail management experience
- Fashion retail experience
- Experience of recruiting and working with groups of volunteers
- Training, coaching and mentoring skills
SKILLS AND COMPETENCIES
Essential
- Excellent communication skills both written and oral
- Excellent organisational skills, with an ability to follow procedures and pay attention to detail.
- Computer literate
- Ability to motivate and influence others
- Ability to prioritise workload, balancing competing demands
- Ability to meet tight deadlines
- Knowledge of health and safety legislation
Desirable
- Understanding of charity law
PERSONAL QUALITIES
Essential
- Sympathy with the RSPCA’s aims and policies
- A proven leader with drive and enthusiasm
- Calm under pressure
- Resilient in the face of setbacks
- Ability to relate well to people from all backgrounds
- Honest, trustworthy and reliable
Desirable
- Ability to be flexible when working with volunteers, willing to seek compromise rather than the “perfect solution”
- Willingness to learn and acquire new skills through training and development
SPECIAL CIRCUMSTANCES
Essential
- Willing and able to work longer than the contracted hours on occasion, when the job demands
Desirable
- Full valid UK Driving licence
_____________________________________________________________
Additional Duties
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To foster the highest standards of performance, discipline, honesty, and integrity from Branch staff and volunteers.
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To maintain and cultivate a culture where everyone is valued, respected and equipped to do their job.
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To carry out such additional or other duties of a reasonable nature as directed by the Branch Manager from time to time, in consultation with the post holder, to meet the needs of the Branch.
Review
The main responsibilities of this job will be reviewed on a regular basis in conjunction with the post holder to comply with agreed Branch Strategies and operational needs.
Job Context
The Branch Shop Manager plays an important role in driving the performance of the charity shop and guiding staff and volunteers to meet the shop’s targets.
The client requests no contact from agencies or media sales.
Help us achieve our vision that fewer people die by suicide.
Suicide can be prevented but urgent action is needed. We are looking for an experienced Public Affairs and Campaigns Manager to lead our work to mobilise our campaigners and maximise our political relationships to push for action to prevent suicide.
Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change through our policy, advocacy campaigning and relationships with political stakeholders.
The Policy, Public Affairs and Campaigns team of five works alongside people with lived experience, our campaigners, supporters and volunteers to push for the public policy and legal changes that will help us achieve our vision. We work to achieve system change through our work with the Westminster parliament, UK Government departments, policy makers and service leads, alongside our offices in the nations. We're looking for a Public Affairs and Campaigns Manager to lead this area of work.
We know that to make a real difference to those who are affected by suicide, we need to drive meaningful change in UK legislation and policy, funding and research.
If you're a strategic thinker with a track record of successfully influencing for change, we'd love to hear from you.
Contract terms:
- £42,000 - £44,000 per annum, plus benefits
- Permanent
- 35 hours per week (full-time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month. This role will also involve regular travel to Westminster.
- 28 days annual leave, plus bank holidays
What you'll be doing:
You'll lead our public affairs and advocacy campaigns work focused on influencing decision-makers and driving advocacy campaigns.
Your key responsibilities include:
- Overseeing our advocacy campaigning activity across England and line managing the Public Affairs and Campaigns Officer, ensuring that our advocacy campaigns are rooted in lived experience, and that our supporters have a positive ongoing experience.
- Leading the implementation of our public affairs and campaign strategies to achieve change on Samaritan’s key influencing priorities
- Identifying, creating, and evaluating opportunities and mechanisms to increase political engagement and persuade decision makers to take positive action on suicide prevention
- Identifying, cultivating and maintaining excellent relationships across the UK parliament and key political decision makers.
- Working across the charity to connect all of our relevant work to Parliamentary audiences, including support for Samaritans branches and volunteers on public affairs activities
- You’ll play a pivotal role in leading our efforts to drive meaningful change to help prevent suicide.
What you’ll bring:
- Great people skills with the ability to turn contacts into action
- Proven experience in successfully influencing within the UK Parliament
- Experience of leading effective advocacy campaigns and trialling new and exciting campaign tactics
- Excellent communication skills, with the ability to engage diverse audiences effectively
- A passion for involving people with lived experience in your campaigns and public affairs work
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: 20th September 2026
Interviews: w/c 28th September
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.


