Mentoring relationships manager jobs

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally throughout and beyond their performance careers, are recruiting a Relationship Manager.

We are seeking a self-motivated, experienced coach, facilitator, producer or project manager with strong administrative skills.

The ideal candidate will be a good communicator who enjoys working collaboratively in a productive, agile and supportive team. Our Relationship Management team engage with professional dancers and dance students across the UK.

The role will ideally suit someone with exceptional interpersonal and communication skills, who is used to managing their own workload effectively. Candidates should be able to demonstrate a successful track record designing, planning and delivering high quality events, projects, workshops and resources.

If this opportunity excites you, and you share DCD's values and passion for making a positive difference to dancers' lives, please get in touch. We'd love to hear from you.

Contract: 3-3.5 days per week, part-time permanent role (24-28 hours per week)

Salary: £35,000 per annum, pro-rata

Start date: 1 September (with potential to commence sooner)

Location: This is a remote working role which will suit someone living in, or within commuting distance of, London for meetings and programme delivery one to four times per month

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employer pension contribution, Health & Wellbeing package, Professional Development opportunities

Deadline: Applications must be submitted by 9am, Tuesday 14 July 2026

How to apply: Please download the Recruitment Pack from our website for full job spec and how to apply.

Help young people build confidence, resilience and brighter futures through sport and mentoring.

 Looking for a role where you can make a real difference?

Maybe you're studying Sports Coaching, Sport & Exercise Science, Youth Work, Education or Psychology.

You're a Teaching Assistant, Learning Mentor, Sports Coach, Support Worker or Youth Worker looking for your next step.

Or perhaps you love working with young people but want something more stable, rewarding and meaningful than evening and weekend coaching.

At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.

You don't need to be a rugby expert. What matters is your ability to connect with young people, inspire them and help them believe in themselves.

If that sounds like you, we'd love to hear from you.

__________________________

The Role at a Glance

• Sports Coach / Youth Mentor (we call it Delivery Lead)
• Hastings & Bexhill
• £18,750 - £22,500 per annum (pro rata), based on a full-time equivalent of £25,000 - £30,000
• Part time 28 hours per week (full-time 37.5 hours)

What you’ll be doing

Every young person deserves someone who believes in them.

As a Sports coach & youth mentor, you'll play a vital role in that journey. Alongside your coaching partner, you'll deliver engaging sports sessions, mentoring and workshops that inspire young people, build trust and help them realise their potential. Whether you're supporting a young person one-to-one, leading a group activity or helping deliver enrichment events, you'll be creating opportunities for young people to succeed.

This is more than a coaching role. It's an opportunity to be a positive role model, build meaningful relationships and make a lasting difference in the lives of young people across Hastings & Bexhill.

You do not need to know rugby to apply. The rugby side can be taught, and plenty of people in the team started with youth work or mentoring experience rather than a sports coaching background.

Day to day, you’ll work with schools, alternative provision teams and community partners to keep sessions safe, productive and well-organised. You’ll also support holiday activities, career taster days and enrichment trips, giving young people positive things to be part of outside school.

There will be some admin too, including tracking attendance, progress and outcomes. This helps the team see what is working and keep support consistent for the young people taking part.

If you're passionate about helping young people thrive, we'd love to hear from you.

You're probably a great fit if...

You believe every young person deserves someone in their corner.

Whether you've coached a team, supported students in school, mentored young people, or led activities in your community, you know how to build trust, inspire confidence and help young people see what's possible.

We're looking for someone who brings energy, empathy and resilience; someone who can connect with young people facing challenges, lead engaging sessions, and be a positive role model when it matters most.

If you're passionate about changing lives, confident working independently, and excited by the chance to make a real impact every day, we'd love to hear from you.

What you'll need

• A full UK driving licence and access to a vehicle
• The ability to travel across Hastings & Bexhill
• Flexibility to work up to three evenings per week (until 7pm)

Bonus points if you have...

• A qualification in Sports Coaching, Youth Work or a related field
• Experience working in schools, alternative provision or community settings

This is your chance to help young people realise their potential.

More About Us

 At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures.  Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.

Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.

Come join our squad

Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.

East of England – with travel across the region

We are looking to recruit a Mentoring Programme Co-ordinator that will work to expand The Salvation Army’s Starfish programme across the East of England Division. Starfish is a mentoring programme designed to work with children and young people in schools, aged 9-16 years.

Working within a school’s student wellbeing support, Starfish provides committed and trusted adults (mentors) to work with young people who need Early Help without which they would be at risk of not meeting their full potential. Their identified needs may relate to their health, educational or social development.

Key responsibilities:

• Establish and grow the Starfish Schools Mentoring Programme within local primary and secondary schools ensuring efficient and effective delivery and monitoring.
• Recruit and support volunteer Starfish mentors from the local Salvation Army corps and other churches in line with Salvation Army volunteer and Safe & Sound guidelines.
• Support and supervise volunteer coordinators / mentors including identifying and facilitating relevant training.
• Oversee all pupil referrals to the programme, ensuring all relevant information and reports are submitted to schools. Attending multi-agency meetings when required.
• Provide one-to-one mentoring with pupils to increase participation in education, with a focus around emotional health and wellbeing including personal development and life skills, guided by a Trauma Informed Practice approach.

The successful candidate will have:

• A degree with relevant qualification in children’s or youth work qualification and/or extensive experience of working with children and youth in education ages 9-16 and or in the wider community. Applicants with transferable / relevant skills will also be considered.
• Knowledge of issues affecting young people (e.g. education, poverty, mental health) creative and cultural landscape.
• Excellent people skills with extensive experience in managing staff, volunteers and working with children and young people (individuals and groups).
• Ability to create and run age-appropriate positive mentoring activities.
• The credibility, confidence and skills to represent The Salvation Army appropriately and professionally in a variety of settings and be able to develop strong and effective partnership opportunities and relationships that will extend the reach and impact of the Starfish programme across a wide area.
• Experience conducting effective monitoring and evaluation to increase effectiveness.

This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army. 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check DBS: Enhanced with barred list or the child workforce and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on our website. 

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: 35 hours per week (with occasional evening and weekend working)

Closing date: Friday 26 June 2026

We are looking for a Partnerships Manager based in North East England who can bridge the gap between MCR Pathways and the corporate, public and SME sectors across the area.

About the role

This role focuses on relationship building and stewardship with organisations of all sizes to drive strategic collaborations to secure the participation of volunteer mentors in our programme and other forms of in-kind and financial support. A hybrid of working from home, in the field and from office bases (often facilitated through our partners) across the North East, you will enjoy a balance of autonomous and team working while you drive forward the regional plans using your in depth knowledge of and connections within the North East.

Key responsibilities

• Identify and pitch to corporate, public sector and SME partners, aligning their CSR/ESG goals with the MCR Pathways mission to secure strategic, long-term support.

• Drive targeted partner engagement and information sessions to recruit high-quality volunteer mentors and consistently meet monthly regional targets.

• Manage a portfolio of regional partners, delivering exceptional account management to cultivate long-term commitment and build a network of active brand champions.

• Utilise regional insight and market intelligence to design and execute localized recruitment plans tailored to priority schools, employers, and communities.

• Partner with communications teams to deliver targeted local marketing, networking, and social media campaigns that maximize brand visibility and mentor enquiries.

• Monitor pipeline metrics and event effectiveness using CRM systems, while collaborating internally to smoothly convert volunteer enquiries into active mentors.

About you

• Experience of and expertise in relationship-building on an organisational  and individual level 

• Experience presenting compelling and emotionally engaging information sessions  to stakeholder organisations and individuals 

• Experience and understanding of the importance of recruiting a diverse range of volunteers 

• Can-do, proactive, flexible, solution-focused attitude 

• Belief in young people’s potential, modelling motivation, commitment and resilience

• Knowledge of North East England, its community groups and organisations

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007.  Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England.  We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. 

Our mission:  To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision:  MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other.  MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits of working for MCR Pathways include:  30 days annual leave in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday,  Employee Assistance Programme, Life Assurance - 4 x salary.

Hours:            25 hours per week

Base: Shipley office with travel to other offices (Skipton/Harrogate)

Salary:            £32,000 – £35,050 (Full time equivalent)

We are seeking an experienced and proactive Volunteer Manager to lead the development, coordination, and growth of our volunteer programme supporting unpaid carers (both adults and young carers).

This role will focus on recruiting, training, and supporting a diverse volunteer base, including members of the public, college students, and student social workers to deliver a range of support across our services. Alongside this, the Volunteer Manager will play a key role in building internal capacity by equipping staff with the skills and confidence to effectively support volunteers in their roles. This is an exciting opportunity to shape and strengthen a volunteer offer that has real impact for carers in our community.

Key Responsibilities

Volunteer Recruitment & Engagement:

• Develop and deliver effective volunteer recruitment strategies
• Promote volunteering opportunities through outreach, partnerships, and campaigns
• Build relationships with colleges, universities, and community organisations to attract volunteers
• Manage the end-to-end recruitment process, including onboarding and safer recruitment checks

Volunteer Training & Development:

• Design and deliver induction and training programmes for volunteers
• Ensure volunteers are equipped with the skills and knowledge needed for their roles
• Support student placements (e.g. social work students) to meet learning objectives

Volunteer Supervision & Support:

• Provide ongoing supervision, guidance, and pastoral support to volunteers
• Monitor volunteer wellbeing, performance, and development
• Address any issues or concerns in a timely and supportive manner
• Foster a positive, inclusive, and rewarding volunteer experience

Supporting Staff to Work with Volunteers:

• Train and support internal staff to effectively supervise and work alongside volunteers
• Develop guidance, tools, and best practice resources for staff
• Promote a culture where volunteering is valued and embedded across the organisation

Quality, Safeguarding & Compliance:

• Ensure all volunteering activity is safe, ethical, and compliant with organisational policies
• Maintain accurate records of volunteer activity and engagement
• Support safeguarding processes and ensure volunteers understand their responsibilities

Service Development:

• Contribute to the ongoing development and improvement of the volunteer programme
• Gather feedback from volunteers, staff, and service users to inform improvements
• Support reporting on volunteer impact and outcomes

For an informal discussion, please reach out to: Dolly Dalton.

This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.

Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications: Sunday 28th June 2026

Proposed interview date: Friday 10th July 2026 (Shipley)

We stand with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection. 

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
 

In addition, this role is pivotal in delivering BUBIC’s Strategic Plan, driving business development, staff development, service expansion, and organisational governance:

Business Development Contribution
The OM strengthens partnerships, supports funding strategy, provides operational evidence for bids, and contributes to growth initiatives such as pop-up BUBIC models and harm reduction bus feasibility.

Staff Development
The OM leads one to ones for the core staff and team leader, providing reflective practice, training, and wellbeing activities, and supports workforce planning aligned to strategic priorities.

Service Development
The OM oversees safe, high-quality delivery of outreach, groups, dual diagnosis support, Gateway training, and pilots’ new services including outings, life-skills programmes, and community presence initiatives.

Governance & Profile
Working with the CEO, the OM ensures oversight of compliance, safeguarding, GDPR, reporting to Board and sub-groups, and contributes to annual accounts, supports AGM delivery, and strengthens organisational visibility through external representation

Job Title: Engagement and Employability Assistant

Location: Various locations across Kent (Hybrid/Field-based)

Salary: £25,878 - £26,262 per annum (depending on experience)

Hours: Full-time (37 hours per week)

Contract: Permanent

Report to: Area Manager – Engagement Programmes

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

· Ethical – We work with professionalism, honesty and integrity

· Passionate – We reach out enthusiastically to all who need out support

· Innovative – We inspire, enhance and improve

· Collaborative – We engage, support and share with others

The Team

The Targeted Support Team deliver a wide variety of programmes to empower young people and adults to improve their confidence and skills and progress into training and employment. Leading group sessions and individualised mentoring, the team deliver with passion and expertise to individuals from a range of backgrounds, offering person-centred guidance and support.

The Role

CXK is looking for an Engagement & Employability Assistant to support our programmes across Kent. As an Engagement & Employability Assistant, you'll use your creativity and mentoring skills to aid tailored support to individuals in various community settings, preparing them for the workforce or further education. Whether through one-on-one sessions or group activities, you'll foster personal, social, and employability skills, helping to equip beneficiaries with the tools they need to move into education, training, an apprenticeship, or sustained employment.

The main responsibilities of the role are to:

· Support the delivery of engaging unaccredited/accredited training sessions and workshops, incorporating both face-to-face and online formats to suit diverse learning styles.

· Employ a person-centred approach, adapting strategies to suit individual or group dynamics.

· Deliver personalised mentoring, advice, and guidance to unemployed young people and adults, nurturing their growth and employability.

· Identify the additional support needs of young people and adults and work with appropriate providers to ensure this is available to them.

· Support work placements and other community opportunities and be confident working in detached and outreach settings.

· Advocate for young people and adults, working to support them and their families to address barriers to progression with sensitivity and confidentiality.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

· To be successful in this role, you will have a passion to support young people and adults

· You will need to be a great team player with the ability to adapt and be flexible to changing work environments.

· You will have a full UK drivers’ licence and use of own vehicle to travel across Kent and support delivery across the county.

· You will also need to be fully committed to taking on all necessary training for the role

Core Competencies

· An understanding of the factors that affect young people and adults' lives, and how to help them to overcome barriers

· Experience in carrying out administrative duties and meeting deadlines.

· Some knowledge of local agencies and organisations that could support CXK services

· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint

Employee Experience

A career with CXK is rewarding work, enabling you to fulfil your potential. This fulfilling and exciting role provides the opportunity to develop and grow meaningful relationships with a range of services and employers whilst supporting individuals in their journey.

Benefits of working with us

Our employee benefits include:

· 30-33 days holiday, plus bank holidays

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Benenden private healthcare cover

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: 22nd June 2026

Application review date: 22nd June 2026

Interview dates: 30th June 2026

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk . org 

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

City & Guilds of London Art School is a unique, small-scale, ‘not for profit’ Higher Education provider, offering specialist courses at Postgraduate, Undergraduate and Foundation levels. As a charity, the Art School has a mission to foster excellence in contemporary Fine Art, Carving and Conservation of cultural objects. It does this in part by providing our c 290 students with high levels of contact time with artist tutors and professionals. Our graduates go on to work as practising artists, as arts professionals and as conservators and craft experts on major heritage projects in cathedrals, museums as well as on public commissions.

We are seeking to appoint an arts and/ or crafts professional experienced in outreach and widening participation for Higher Education to join the Art School team to research, plan, further establish and co-ordinate a programme of outreach activity that is strategically aligned to the values and priorities of the Art School.

Ideally, you will have experience of research and relationship building for art and/or craft-related widening participation activity as well as experience of co-ordinating projects involving young people and/or community groups and of mentoring and/or training assistants, volunteers and participants in safe working practices. Experience of contributing to impact reporting is also sought.

You will need to be well organised, an excellent communicator, enthusiastic about the Art School and higher education in arts in general and keen to make our subjects accessible and widening access to Higher Education. You will require a practical and pro-active attitude, and a keen attention to detail.

For how to apply for the position, please visit our website via link provided. 

DEADLINE: 26 JUNE 2026 at MIDNIGHT

Do you have a heart to see positive change in the lives of people who are trying to make a new start in the community after prison or a community sentence, and a genuine belief in their ability to make such changes?  Do you have experience of working in the criminal justice environment?

At South West Community Chaplaincy (SWCC) our aim is to provide effective care and community support for people going through the Criminal Justice System, including prison. This includes work such as advocacy, mentoring and holistic support to assist the integration of people with convictions into their communities, within the counties of Devon, Cornwall and western Somerset.

We are looking for a committed and motivated individual who will strengthen our team of Community Chaplains to work with people both in custody and in the community. The key functions of the role are:

o  High-quality client-centred, relational mentoring, ensuring that it is trauma informed, solution focused and relevant for those serving, or who have served, custodial or community sentences in order that they would be successfully resettled in their local communities, within the counties of Cornwall, Devon and western Somerset.

o  Manage and support volunteer mentors as they support our clients

o  To help facilitate and assist faith communities in the peninsula to become more proactive partners with prisons, probation, police, Youth Justice Board and other agencies, in working towards the successful resettlement of people who have convictions.

The post is a permanent part time role.

There is a Genuine Occupational Requirement (GOR) under the Equality Act 2010 for applicants to actively embrace the Christian faith ethos and values of SWCC, and to be able to promote an environment where people of all faiths, and people of none, can work together for the transformation of lives and communities.  The successful applicant will have the ability to build positive relationships with a wide range of people, from aged 15 to 80!  Flexible Homeworking is possible by agreement.  The role entails a significant amount of travel, and some occasional weekend and evening work will be involved.

An exciting opportunity to lead Jamie’s Farm’s social media and storytelling, helping more people connect with our mission and the lives of the young people we support. At a time of growth for our charity, we are looking for a Communications Manager – Social Media & Storytelling to join our team. You will lead our organic social media across core platforms and create authentic, engaging stories that capture not just what we do, but why it matters.

What is Jamie’s Farm?  Jamie’s Farm is a charity that runs therapeutic farm-based programmes for young people who are struggling to thrive at school or at home. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.  As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.

More about the role:  As Communications Manager – Social Media & Storytelling, you will lead our organic social media and storytelling from idea to publication. Building relationships across Jamie’s Farm, you will help identify the moments, stories and voices that bring our work to life, and develop content for different channels and audiences. You will also lead the creation of external newsletters, and make thoughtful use of digital tools and AI to enhance your work.

About you:  We are looking for someone with experience managing social media and a strong instinct for identifying and developing compelling stories. You will be confident creating engaging short-form content, highly proactive, and comfortable working at pace while maintaining quality. You will also be an excellent relationship-builder, able to work across teams and build trust quickly in order to capture authentic moments and stories.

You will be comfortable using digital tools and will understand the importance of safeguarding, consent and representing young people with dignity and care. Most importantly, you will bring strong alignment with Jamie’s Farm’s mission and a passion for helping more people connect with our work.

This role could suit someone with broader communications or content experience who is excited by the opportunity to focus on social media and storytelling in a mission-led organisation.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

Contract Type: Full Time 

Hours: Full-Time, 35 hours per week - occasional evening / weekend work required* 

Department: Programme Delivery 

Reports to: Programme Leader 

Location: London, Hybrid – 1-2 days in the office per week as well as time out and about in schools

Salary: £32,000 per annum 

* In support of mentor training and other programme activities 

(The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, Lambeth, Greenwich and Redbridge)

Benefits

• Hybrid working 
• 2 Me days
• 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years 
• Birthday bonus day off 
• Option to swap bank holidays for other religious holidays 
• £100 training budget to support your personal development
• TOIL (time off in lieu) for any weekend/evening work 
• Working with a values led, supportive and fun team

Our Values and Behaviours

At TKN our mission and values still follow our founder’s original vision:

• Vision – Every child gets to live the life they choose.
• Values – Fun, connection, diversity, curiosity and integrity.
• Mission – To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures.

As a team we also agreed the following behaviours will guide the way we work:

Respect Empowerment Collaboration Co-Confidence Exploration

Role Purpose

To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation’s goals — including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth.

This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme makes on children’s lives. 

Core Responsibilities

1. Mentor Management & Support 

• Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals. 
• Manage up to 55 active mentor-mentee pairs, leading the administration cycle and our quality framework. 
• Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes 
• Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance. 
• Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys. 
• Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups. 
• Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring. 

2. Programme Delivery & Development 

• Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually 
• Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly. 
• Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas
• Collaborate with Programme Leaders to identify improvements and co-create new  approaches or resources. 
• Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development. 
• Plan and arrange group 2-3 mentoring sessions annually with other programme managers 

3. Volunteer, Referral & Community Engagement 

• Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery. 
• Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained. 
• Provide updates of the programme to referral partners and share content to internal marketing and schools colleagues to support completing the schools termly impact template 
• Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme. 

4. Safeguarding  

• Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times. 
• Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors. 
• Review and assess weekly delivery session reports from mentors, updating Salesforce as required. 
• Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance. 
• Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed 

Skills Required for this Role

• Relationship Management: Build and maintain trust with mentors, children, schools, caregivers, and community partners. 
• Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins. 
• Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy. 
• Safeguarding & Compliance: Strong understanding of safeguarding principles and policy application. 
• Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks. 
• Child-Centred Practice: Committed to capturing and integrating children’s voices in all areas of programme design and evaluation. 
• Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children 

We will be interviewing on a rolling basis so early applications are encouraged.

We will hold first round calls and then a formal interview for those who are successful - First round calls on the week commencing Monday 8th June, with the second round interviews taking place the following week. 

Our Commitment to Safeguarding and Equity

Safeguarding Committment

Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check. 

Equity Commitment

The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. 

CRM Manager

Make systems work smarter. Make impact go further.

At Rethink Mental Illness, we believe everyone severely affected by mental illness deserves a better quality of life. Behind every service we deliver and every supporter we engage is the data, systems and insight that power our work.

The Business Improvement & Technology directorate was formed in January 2026, bringing together Technology & Business Systems with Compliance, Quality, Audit and PMO. This new directorate has an exciting purpose to drive real, meaningful change across the organisation. It will play a key role in improving how we work, maintaining compliance, shaping and strengthening our technology, systems, and data to deliver quality services, demonstrate our impact and enable strategic planning & delivery.

We’re looking for a CRM Manager to lead and evolve our Dynamics 365 CRM platforms—ensuring they are efficient, user-friendly and ready to support our future ambitions.

This is a pivotal role where you’ll combine technical expertise, leadership and stakeholder collaboration to drive real organisational impact.

What you’ll be doing

You’ll take ownership of our CRM ecosystem and help shape how we use data and systems across the organisation.

In this role, you will:

• Lead the management, optimisation and development of our Dynamics 365 CRM platforms
• Act as a trusted partner to stakeholders, understanding needs and translating them into effective solutions
• Drive improvements to processes, customer journeys, reporting and data capture 
• Manage and develop a team of CRM specialists, supporting a high-performing and collaborative culture 
• Oversee CRM projects, upgrades and enhancements, ensuring robust testing and delivery
• Champion data quality, governance and compliance, including GDPR and best practice
• Work across teams to ensure CRM supports service delivery, fundraising, marketing and compliance
• Collaborate with external partners to deliver value and innovation 

What you’ll bring

We’re looking for someone who combines strong technical expertise with people leadership and a passion for continuous improvement.

You will have:

• Proven experience managing CRM systems (ideally Dynamics 365 / Power Platform) in a complex environment
• Experience leading CRM projects, enhancements and system development 
• Strong understanding of data management, integrations and compliance
• The ability to work with and influence stakeholders at all levels 
• Experience managing or mentoring teams or specialists
• Excellent problem-solving and communication skills

Bonus if you have:

• Experience in the charity or fundraising sector
• Knowledge of platforms like JustGiving, Enthuse or Eventbrite
• Familiarity with Agile/SCRUM methodologies

Why join Rethink Mental Illness?

You’ll be part of a team that is transforming how technology and data support our mission.

We are committed to:

• Connecting – Working together and supporting each other
• Being accountable – Delivering on what we promise
• Respecting everyone – Ensuring every voice counts
• Evolving – Continuously improving how we work
• Driving success – Delivering results that matter 

Most importantly, you’ll contribute to meaningful work that directly improves the lives of people affected by mental illness.

Ready to make a difference?

If you’re passionate about using CRM and data to drive real-world impact—and want to lead systems that support life-changing services—we’d love to hear from you

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Support Mentor (FTC)

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £26,220

Shift Pattern: Fixed Term/Part time contract until 2029. 24hours a week, Monday to Sunday on a rota which can range between 08:00 - 20:00 You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

About the Role

We are looking for a dedicated team to deliver person centred and bespoke trauma informed support to vulnerable women in Luton. This service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. 

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals

 Responsibilities Include:

• Holding a caseload, conducting key work sessions which are personable to resident needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events both within the service and the community
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to show empathy and compassion to our residents, and different challenges they face
• Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Lead a team, inspire young people and help shape brighter futures across Merseyside.

Looking for the next step in your youth work / mentoring career?

Maybe you're currently a Senior Youth Worker, Programme Coordinator, Team Leader, Sports Development Officer or Pastoral Lead looking for your next challenge.

You've spent years delivering impactful work with young people and are ready to take on more responsibility while still staying connected to frontline delivery.

Or perhaps you're already leading a team and fancy a new challenge in a dynamic and busy role.

At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.

We're looking for someone who can lead from the front. Someone who can support and develop a team, build strong partnerships with schools and community organisations, and still enjoy working directly with young people.

If that sounds like you, we'd love to hear from you.

__________________________

The Role at a Glance

Youth Mentor / Regional Team Lead (we call it Senior Programme Coordinator)

Merseyside & Stockport
£28,000 – £34,000 per year
Full-time, 37.5 hours per week, including up to two evenings per week until 7pm

What you’ll be doing

As Senior Programme Coordinator, you'll help make sure that support reaches as many young people as possible and that it's delivered to a consistently high standard.

You'll lead a small team of sports coaches and youth mentors, helping them plan great sessions, develop their practice and overcome the day-to-day challenges that come with the job. You'll also build and maintain strong relationships with schools, alternative provisions and community partners to keep programmes running smoothly.

This is a hands-on role. Alongside keeping regional delivery on track, you'll still spend time working directly with young people: being a positive presence, modelling good practice and helping create the kind of safe, engaging environments where young people can thrive.

You'll also take the lead on the activities that go beyond our weekly sessions such as organising holiday programmes, Career Taster Days, regional trips and events that give young people experiences they wouldn't otherwise have. These are some of the most rewarding parts of the role and a real chance to see young people shine in a different context.

Building relationships in the community is a big part of this too. You'll get to know the local area, embed yourself in the networks around it and find partners, venues and opportunities that help deepen out work and enhance our engagement with young people.

You don't need to know anything about rugby to do this job well. What matters is your ability to connect with young people and the communities around them.

This is a role where you get to combine youth work, teamwork and programme coordination, making a real difference every day.

You're probably a great fit if...

You believe every young person deserves the chance to succeed, regardless of the challenges they've faced.

You have experience working with young people and understand how important positive relationships can be in helping them build confidence and change their future direction.

You're someone who enjoys supporting others to succeed, whether that's coaching staff, building partnerships or helping young people overcome barriers.

You can balance the bigger picture with the day-to-day detail, keeping programmes organised while maintaining a strong focus on quality and impact.

Most importantly, you're passionate about creating opportunities for young people and helping teams deliver their very best work.

What you'll need

• Experience delivering programmes or interventions for young people facing significant challenges
• A qualification in Sports Coaching, Youth Work, Teaching or a related field
• A full UK driving licence and access to a vehicle
• The ability to travel regularly across Merseyside and Stockport
• Flexibility to work up to two evenings per week (until 7pm)

Bonus points if you have...

• Experience leading, supporting or developing staff within youth work, sport, education or community settings

This is your chance to help shape the future of our work across Merseyside.

More About Us

 At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures.  Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.

Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.

Come join our squad

Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.