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Money advice caseworker jobs

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Top job
Citizens Advice Southwark, Multiple Locations (On-site)
NJC Salary Scale SO1 - £32,004 to £33,873 per annum
Join our friendly and hard-working team to ensure the ongoing successful delivery of our specialist debt advice service
Posted 1 day ago
Top job
Citizens Advice Richmond, Richmond (Hybrid)
£32,000 per year
We are seeking a great team player who is passionate about delivering quality advice services and getting the best out of people.
Posted 1 week ago Quick Apply

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Fair Money Advice, Hackney (Hybrid)
£22,000 per year
Fair Money Advice is expanding and looking for a full time Project Support Worker. This is an exciting opportunity to join a dynamic team.
Posted today Quick Apply
Burmantofts Community Projects, Leeds (Hybrid)
£23,572 - £25,035 per year
Posted 3 days ago
Citizens Advice Bath and North East Somerset, Multiple Locations (On-site)
£25,014 (experienced); £20,011 (trainee)
Posted 1 week ago
Closing in 7 days
Citizens Advice Oxfordshire South & Vale, Multiple Locations (Hybrid)
£23,500 to £25,090 per annum pro rata depending on experience
Posted 3 weeks ago Quick Apply
Citizens Advice Bath and North East Somerset, Multiple Locations (Hybrid)
£22,010.58
Posted 1 week ago
Closing in 2 days
Citizens Advice Bath and North East Somerset, Multiple Locations (Hybrid)
£22,891 – £25,015 pa pro rata
Posted 1 week ago
Closing in 6 days
Citizens Advice Gateshead, Gateshead (On-site)
£25,453 starting salary per year progressing to £27,679
Posted 3 weeks ago
Page 1 of 2
Citizens Advice Southwark
SE1, London (On-site)
Southwark, Greater London
NJC Salary Scale SO1 - £32,004 to £33,873 per annum
Permanent, Full-time
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

About the role

We are looking for an experienced debt adviser to provide casework services to clients from our three main offices in Southwark. You will join our friendly and hard-working team to ensure the ongoing successful delivery of our specialist debt advice service. The post is funded through Debt Free London, a London-wide partnership of organisations that provide free debt advice to Londoners who are experiencing or at risk of financial exclusion and debt

You must have:

  • Recent and ongoing paid or voluntary experience of managing one’s own caseload of money advice and income maximisation cases.
  • Ability to write detailed up to date case notes, letters and reports as required in plain English.
  • Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
  • Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.

Closing date: 9.00 am Thursday 1st September 2022

Interviews: Monday 5th September 2022

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted on: 18 August 2022
Closing date: 01 September 2022 at 09:00
Tags: Advice, Information,Advocacy