16 Money advice caseworker jobs

Don’t miss out on a job again!

Get job alerts for this search sent straight to your inbox

You haven't selected any filters. To create a tailored job alert, select your filters first.
Email address

Oh no!

{{ alertCtrl.errorMsg }}

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

All done!

You will now get the latest from this search sent to your inbox.

Check your email inbox in order to verify your job alert

{{ alertCtrl.errorMsg }}

Sign in or register to manage your job alerts.


Top job
Talking Money
Multiple Locations
£28,000 - £30,000 per year
Seeking an experienced Adviser to join a team to provide advice and technical support to debt advisers
Citizens Advice Southwark
NJC Salary Scale SO1 - £30,613 to £32,399 per annum pro-rata
Citizens Advice South Warwickshire
£25,295 (FTE based on 37 hours per week) pro rata depending on experience.
Citizens Advice North Lincolnshire
Multiple Locations
£22,568 per annum increasing to £25,151 after 12 months
Citizens Advice Bury & Bolton
Multiple Locations
£21,000 – £26,000 (depending on level of accreditation and experience)
Citizens Advice Mid-North Yorkshire
Multiple Locations
£20,493 pro rata
CHAS Bristol
Multiple Locations
£24,313 - £30,507 per year
Do you want to make a difference to homelessness in Bristol? We are looking for a Housing professional to lead our advice outreach, join us!
Age UK Merton
Multiple Locations
£25,000 - £28,000 per year
High Trees Community Development Trust
£23,000 - £27,000 per year
Page 1 of 2
North Somerset
£28,000 - £30,000 per year
Contract, Full-time
Job description

Debt Free South West (previously known as Money Advice West) is the South West’s leading independent free debt advice partnership.  Our skilled advisers help over 6,000 people facing debt and poverty issues each year since 2006. 

The roles are employed by Talking Money, the lead organisation within the partnership. Talking Money is a Bristol-based money advice charity providing free, independent, specialist debt and benefits advice, and general money guidance, information, and support to local citizens.  We have a strong track record of providing training and consultancy to local voluntary, statutory and private sector organisations.

Due to the COVID-19 outbreak, we anticipate a large increase in demand for debt advice, so we are recruiting 2 new FTE Technical Supervisors to support our partnership across the South West of England.  This is a great opportunity for you to progress your career in an industry where you can make a real and positive difference to people’s lives.

The role would start on 4 January 2021 and for an initial fixed term to 30 November 2021.

These new and challenging roles are home based, working with advisers, clients and multiple agencies within our partnership with some travel to agencies in Bristol, Bath, Gloucester, Weston-super-Mare and Yeovil to advise and support clients on how to resolve all of their debt issues. Applicants should have a minimum of 2 years current or recent experience of providing debt advice.

Technical Supervisors will:

  • Ensure delivery partners meet the service and delivery requirements as set out by the funder (MaPS)
  • Provide day-to-day support to advisers and trainees as they provide debt advice to over-indebted clients that is accurate, effective and tailored to the client’s individual circumstances, in accordance with FCA regulations and guidance.
  • Support and regularly audit delivery partner organisations, ensuring they are prepared for external reviews of their service in line with the quality requirements of the funder (MaPS)
  • Undertake debt advice file reviews, interview observations and provide regular 1:1 supervision for feedback and training
  • Support line managers in the development of advisers and the debt advice service
  • Work with the Quality Manager and funder to monitor and improve the quality of debt advice within the partnership

Technical Supervisors will be expected to contribute to the team by:

  • Working to an agreed work-plan
  • Manage your own caseload whilst supporting advisers to manage theirs
  • Being an active member of the partnership
  • Complying with policies and procedures of Talking Money

CVs and covering letters are not accepted so please contact us for an application pack.

Closing date for applications is 11.59pm on 8th November 2020.

Interviews are planned for the week beginning 16th November 2020 and applicants should be available for a start date of 4th January 2021.

Additional documents
Central Supervisor Application Form (.docx)
Central Supervisor Equal Opportunities Monitoring Form (.docx)
Central Supervisor Job Description (.docx)
Check commute
Starting Address
Mode of transport
Refreshed on: 16 October 2020
Closing date: 08 November 2020
Job ref: CTS1
Tags: Advice, Information,Management

The client requests no contact from agencies or media sales.

You have hidden this job: